Senior Education Impact Consultant PowerSchool Group LLC

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an Education Business Consultant at PowerSchool, you will be a vital part of our Success team, dedicated to ensuring our partners in educational technology achieve their desired outcomes. Your role will involve collaborating with client account teams to support clients in optimizing their usage of PowerSchool products for students, teachers, counselors, and administrators in schools and districts. By sharing best practices and product knowledge, you will drive improved adoption and usage of PowerSchool products, ultimately strengthening the understanding and adoption of PowerSchool solutions to ensure long-term retention and valued partnerships. Your responsibilities will include acting as a client-facing subject matter expert, serving as an adoption advisor to clients needing additional support, meeting with key client stakeholders to consult on product usage, aligning district goals with product solutions, and mitigating risks. You will work closely with the Customer Success team to develop and track annual goals, support client requests, share reports and data analysis, and collaborate cross-functionally to optimize outcomes for customer retention. In addition to your client-facing duties, you will facilitate webinars, act as a product expert, and provide internal consultation on various projects related to solutions where your expertise is required. Your role will also involve consulting on PowerSchool implementation post go-live to drive usage and adoption, supporting customer meetings, and addressing escalations that require product-specific knowledge to ensure customer satisfaction. To excel in this role, you must have a Bachelor's degree or equivalent work experience, excellent negotiation and interpersonal skills, and the ability to thrive in a fast-paced environment. Proficiency in Microsoft Office suite, Salesforce, and CRM experience is required, along with strong attention to detail, time management, communication skills, and problem-solving abilities. You should be comfortable working under ambiguity, coaching and mentoring team members, and be able to effectively prioritize and escalate customer issues as needed. Your success in this role will be measured by your ability to support clients in achieving success with PowerSchool products, maintaining strong client relationships, and contributing to the overall goals of the Success team. If you are passionate about education technology, dedicated to customer success, and enjoy working in a collaborative, dynamic environment, we invite you to join our team at PowerSchool.,

Posted 2 days ago

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Senior Education Impact Consultant PowerSchool

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an Education Business Consultant at PowerSchool, you will partner with the client account team to support clients in achieving success with the PowerSchool products utilized by students, school and district teachers, counselors, and administrators. Your role involves engaging with clients to share best practices and product knowledge, driving improved usage and adoption of PowerSchool products. Working in coordination with the account team, you will discuss various aspects of the partnership, including monitoring software adoption, consulting on best practices, aligning district goals with product usage, and mitigating identified risks. Your responsibilities will include acting as a client-facing subject matter expert, serving as an adoption advisor to clients needing additional product support, consulting with key client stakeholders, and developing annual goals aligned with school/district missions. You will fulfill requests for assistance from the account team, share progress reports with clients, and work cross-functionally to optimize outcomes for customer retention. Additionally, you will support customer meetings, facilitate user group webinars, and serve as an internal consultant for related projects. To qualify for this role, you should have a Bachelor's degree or equivalent work experience, excellent negotiation and interpersonal skills, and the ability to thrive in a fast-paced environment. Proficiency in Microsoft Office suite, Salesforce, and CRM is required, along with strong attention to detail, time management, and communication skills. You should be able to prioritize effectively, escalate customer issues when necessary, and excel in problem-solving and conflict resolution. In this role, you will collaborate closely with team members, provide coaching and mentoring, and demonstrate emotional intelligence in managing intra-group and intergroup conflicts. Your success will depend on your ability to coach and mentor team members, handle heavy workloads, and solve client issues effectively across functional lines. If you are passionate about driving customer success, possess excellent communication skills, and enjoy working in a collaborative environment with frequent interactions and interruptions, then this role as an Education Business Consultant at PowerSchool is an ideal opportunity for you. PowerSchool is an equal opportunity employer committed to diversity and inclusion in the workplace.,

Posted 1 week ago

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