Senior Education Impact Consultant

3 - 7 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Education Business Consultant at PowerSchool, your role involves partnering with the client account team to support clients in achieving success with PowerSchool products used by students, teachers, counselors, and administrators. You will engage with clients to share best practices and product knowledge, driving improved usage and adoption of PowerSchool products. Collaborating with the account team, you will discuss software adoption, consult on best practices, align district goals with product usage, and mitigate identified risks. **Key Responsibilities:** - Act as a client-facing subject matter expert and adoption advisor. - Consult with key client stakeholders and develop annual goals aligned with school/district missions. - Fulfill requests for assistance from the account team and share progress reports with clients. - Work cross-functionally to optimize outcomes for customer retention. - Support customer meetings, facilitate user group webinars, and serve as an internal consultant for related projects. **Qualifications Required:** - Bachelor's degree or equivalent work experience. - Excellent negotiation and interpersonal skills. - Ability to thrive in a fast-paced environment. - Proficiency in Microsoft Office suite, Salesforce, and CRM. - Strong attention to detail, time management, and communication skills. - Effective prioritization, escalation of customer issues, and problem-solving skills. In this position, you will collaborate closely with team members, provide coaching and mentoring, and demonstrate emotional intelligence in managing conflicts within and between groups. Success in this role depends on your ability to coach and mentor team members, handle heavy workloads, and effectively solve client issues across functional lines. If you are passionate about driving customer success, possess excellent communication skills, and enjoy a collaborative environment with frequent interactions and interruptions, the role of Education Business Consultant at PowerSchool offers an ideal opportunity for you. PowerSchool is an equal opportunity employer committed to diversity and inclusion in the workplace.,

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