3639 Customer Engagement Jobs - Page 18

Greetings from Circuit Systems India Ltd /PCB Power!! (https://www.pcbpower.com/) We are hiring a Senior Sales Engineer to join our existing team Experience: 3+ Years(Into B2B Sales) Location: - Ahmedabad With over 25+ years of excellence and innovative breakthroughs, PCB Power(www.pcbpower.com) has come a long way to become one of Indias leading PCB designers, manufacturers, and assemblers today. Our focus on high-quality and economically viable systems, combined with unmatched consistency, has made us the firm of choice throughout India. Our customers rely on us for their requirements in research & development, aerospace & defence, automotive, railways, medical, educational, telecommunication, industrial electronics, and other critical areas of development. Job Responsibilities Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and trade shows. Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Travel to trade shows and customer facilities to understand customer needs and provide the right support. Host customers at our facility with technical and operations teams to help understand their manufacturing needs. Contact: +916358858274/hr.seniorexeamd@pcbpower.com

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. What are we looking for 3.Task Management and Work Orchestration:oOversee and coordinate task management across multiple campaign stages, including monitoring, email development, and deployment.oCollaborate with cross-functional teams to ensure campaigns are delivered on time and meet the quality standards expected.oMaintain close communication with project managers to track progress and ensure timely execution.4.CRM tool knowledge: Experience in CRM tool knowledge like Braze, adobe, SFMC will be added advantage2.Data Tracking & Reporting:oTrack and document campaign performance metrics, providing detailed reports to stakeholders. oCollaborate with project managers (PMs) and technical leads to quickly identify, escalate, and resolve any campaign anomalies or issues.oProvide actionable insights based on campaign data to help refine and optimize future campaigns. Roles and Responsibilities: 1.Campaign Monitoring:oUtilize dashboards within SFMC, Adobe or Braze and external tools to monitor and analyze campaign journeys, Cloud Pages, and adhoc campaigns.oRegularly review campaign performance to ensure smooth execution and compliance with set goals.oAct as the first line of defense to identify campaign-related issues and anomalies, ensuring timely resolution. Qualification Any Graduation

Job Summary: We are looking for a proactive and passionate Customer Success Associate to ensure customers derive maximum value from our product. From the moment a user signs up for a free trial, you'll be their trusted guidehelping them adopt the platform, solving their problems, and ensuring they convert to loyal, paying customers. Your goal is not just satisfaction, but delight. Key Responsibilities: Become a product expert and educate customers on its value and use cases Guide free trial users through their first 6090 days to maximize conversions Reduce churn and ensure long-term customer retention Drive product usage depth and frequency among users Maintain and improve customer health metrics (e.g., NPS, engagement, testimonials) Collect user feedback to improve product and customer experience Collaborate with product and business teams to align on customer insights Maintain accurate customer data in CRM and internal dashboards Lead onboarding, training, and post-sales support interactions Contribute to building long-term, value-based customer relationships

Description We are seeking a motivated and enthusiastic Automobile Sales Representative to join our team in India. The ideal candidate will have 1-4 years of experience in sales, preferably in the automotive sector, and will be responsible for driving sales and providing exceptional customer service. Responsibilities Engage with customers to identify their needs and provide suitable automobile options. Conduct product demonstrations and explain features of various automobile models. Negotiate sales agreements and ensure customer satisfaction throughout the purchasing process. Maintain and update customer records and sales reports in the system. Stay informed about market trends and competitor offerings to effectively position products. Skills and Qualifications Strong communication and interpersonal skills to build rapport with customers. Good knowledge of automobiles and the automotive industry. Ability to work in a fast-paced environment and manage multiple tasks efficiently. Proficiency in using CRM software and Microsoft Office Suite. Sales-oriented mindset with a passion for customer service.

Work closely with Infinite Talents domestic and international clients, as well as internal stakeholders to collect and analyse business needs and priorities for integrated Talent Management Solutions. Synthesize these concerns, along with market and competitive information, into a well researched, clearly defined product requirements and process work flow. Key Responsibilities: Assisting in the development of overall client support strategy including product optimization planning, data reviews, and overall customer engagement opportunities. Work with cross-functional teams to address product defect and enhancement request. Research available product information from requirements, specifications, and user stories Interact with software and QA engineers, product managers, subject matter experts, and others to gather necessary information Quickly grasp, interpret technical and functional information shared by product team members. Work independently to develop, publish, and maintain end-user documentation for upcoming releases and features within release timelines Able to cover several projects simultaneously with flexibility and willingness to move between projects on short notice. Proactively review assigned product documentation for continuous improvement Provide technical and peer reviews of documentation for others on the team Identify the gaps in existing content and propose remediation plans Stay current on industry trends related to product documentation and propose adjustments to current content to align to trends observed Communicate with globally distributed employees Abide by company, department and team policies, procedures and standards, including templates, style guides, and processes Driving client satisfaction through product and service offering education, and execute all accompanying statements of work, order forms, and demonstrations as needed. Required Skills Experience Bachelor s or master s degree in computer science or equivalent experience 3+ years of experience as a technical writer Familiarity with: XML, HTML, CSS, XML authoring tools Agile and Scrum: Hands on experience in Sprint planning and scrum. Road map documentation planning. Qualifications and Skills: Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with potential customers. Persuasive and confident presentation skills with the ability to deliver engaging product demonstrations. Self-motivated and target-oriented, with the ability to work independently and manage time effectively. Strong problem-solving skills and the ability to think strategically. Nice to haves Strong knowledge of ATS Onboarding solutions and the HR/recruitment industry is highly desirable. Good to have knowledge about CRM tool documentation. Role: Content Moderator Industry Type: IT Services & Consulting Department: Content , Editorial & Journalism Employment Type: Full Time, Permanent Role Category: Content Management (Print / Online / Electronic) Education UG: Any Graduate PG: Any Postgraduate

Key Responsibilities Communicate professionally and assist customers who are going through financial difficulties. Maintain a positive customer experience, by having empathy and the right negotiation techniques. Provide the best suited financial solutions, to help the customer back to financial wellbeing. Collaborate with a high performing, motivated team to meet and exceed targets. Report adverse trends and patterns observed during collections activities to mitigate the credit risk. Continuously improve the way of work by identifying process improvements and cost saving opportunities. What's in it for you. Comprehensive training to help you succeed, grow, and make a real impact. Performance related reward and recognition. A supportive team culture that values diversity and promotes inclusiveness. Flexible work arrangements and work life balance (this will vary by market). A career with purpose, working for a Bank proud to be recognised as a great place to work. Skills and Experience Proactive attitude with excellent communication (written and spoken), interpersonal and problem-solving skills. Experienced in providing outstanding customer service, and skilled in active listening to establish and address, customer concerns with respect, professionalism, and empathy. Passion for achieving goals and solving challenges. Ability to work in dynamic environments and diverse cultures. Maintain professional appearance, is organised and presents a positive image. Proficient using Microsoft Office. Language Proficiency (Country specific) - Written and spoken English, and local language.

As an Associate Director of New Products Introduction at our global healthcare organization, you will be at the forefront of driving innovation and commercial success in India. Your role will involve strategically evaluating and prioritizing new pharmaceutical products for the Indian market, fostering stakeholder relationships, analyzing market landscapes, and developing financial models to support investment decisions. Additionally, you will collaborate with cross-functional teams, lead strategy development discussions, and ensure alignment with corporate goals and values. Your responsibilities will include proactively identifying new product candidates, monitoring their progress through development stages, and aligning product attributes with local healthcare needs and regulatory requirements. You will engage with a diverse range of stakeholders at global, regional, and market levels, facilitating transparent communication and providing strategic insights to senior leadership. Your ability to develop a nuanced understanding of therapeutic areas, conduct financial modeling, and support cross-functional collaboration will be crucial in ensuring successful product launches and market access. To excel in this role, you should possess a graduate/postgraduate degree from a Top Tier Engineering/Business School, along with at least 8 years of experience in project management, strategy, and/or analytics within the healthcare industry. Your skills should include a proven track record of project execution, strong analytical capabilities, excellent communication and interpersonal skills, and the ability to work collaboratively in cross-functional teams. You should have the ability to think analytically, problem-solve effectively, and drive execution excellence in a complex industry landscape. Join us in our mission to invent medicine and vaccine innovations that make a significant impact on global healthcare. Make a difference for patients worldwide by contributing to our research-driven enterprise dedicated to world-class science. Apply now to be a part of our dynamic team and shape the future of new product development at our organization. This job posting is effective until 08/1/2025. Please ensure you apply no later than the day BEFORE the job posting end date to be considered for this position. Thank you for considering a career with us.,

You will be joining our team in Lubricant, Spare, and Attachment Sales as a result-oriented sales professional. Your primary responsibility will be to promote and sell our JCB lubricants, spare parts, and attachments to customers in the construction, mining, and heavy equipment industries. The job location is in Jaipur. Your key responsibilities will include focusing on retail channel sales, expanding retail business, and generating revenue through retailers across Rajasthan. You will also be meeting with existing JCB machine customers, building relationships, and promoting lubricants, genuine spare parts, and attachments. Developing and maintaining a deep understanding of our products and competitor offerings, engaging with customers to understand their needs, and providing solutions will be crucial. You will be required to develop and execute sales plans, identify new business opportunities, appoint new retailers, generate business from existing retailers, and manage sales pipelines. Maintaining accurate sales records and submitting regular sales reports will also be part of your role. To be successful in this position, you should have a minimum of a graduate degree, MBA, or Diploma in Mechanical engineering. Prior experience in Lubricant, Spare parts, Accessories, and Attachment sales in the automotive, construction equipment, or heavy commercial vehicles industry is essential. Being goal-oriented with excellent communication skills and exposure to lubricants, oils, grease, and spare parts industry will be advantageous. This is a full-time, permanent position suitable for fresher candidates. The benefits include leave encashment, life insurance, and provident fund. The work schedule will be in day shift, fixed shift, and morning shift with performance bonuses and yearly bonuses available. Applicants are required to have at least 7 years of experience in Lubricant Sales and Parts and Attachment Sales. The job location is in Jaipur, Rajasthan, and the work will be conducted in person.,

Iskraemeco by Kaynes Technology in Kolkata is seeking a proactive and technically adept Manager for Requirement Analysis. The role involves bridging the gap between customer needs and technical implementation, particularly within the utility domain such as power distribution and smart metering. The ideal candidate will have prior experience in requirement gathering, technical coordination, and project delivery. The responsibilities include converting customer project requirements into clear and comprehensive Software Requirements Specifications (SRS), coordinating with design and development teams, conducting detailed gap analysis, collaborating with eco-system partners, and engaging in close coordination with customers throughout various project phases. Key Responsibilities: - Convert customer project requirements into clear and comprehensive SRS. - Coordinate with design and development teams to define and track the development roadmap. - Conduct detailed gap analysis to identify discrepancies between customer expectations and current product capabilities. - Collaborate with eco-system partners to align on development and delivery plans. - Engage in close coordination with customers to gather requirements and support various project phases including FAT, SAT, FIIT, and UAT. - Conduct customer demonstrations and develop Proof of Concept (PoC) solutions when required. - Oversee sample testing and ensure technical feedback is looped into development. - Manage coordination with external labs for testing, certification, and compliance validation. Preferred Candidate Profile: - Background in Electrical or Electronics Engineering (Diploma/B.Tech). - Strong knowledge of requirement analysis. - Experience in handling smart metering or utility sector clients is highly desirable. Experience Range: - 8-10 years in the relevant domain. Job Location: - Kolkata, West Bengal Interested candidates with relevant years of experience from the smart metering industry are requested to send their resumes to recruitment@iskraemeco.in with the following information in the subject line: "Your Name_Manager Requirement Analysis_Kolkata." Please ensure that the resume is saved in PDF format with your proper name to be considered for the position. Resumes received without names and the correct subject line will not be considered.,

As a Business Officer at Bayer, you will have the responsibility to promote Bayer products to healthcare professionals and other relevant target groups in order to meet or exceed sales targets for the assigned products within the allocated territory. Your role will involve executing Customer Engagement Excellence by focusing on in-clinic promotion using Patient Focused Interactions (PFI) and implementing off-clinic promotional activities for specific target customers to enhance customer relationships. It is important to adhere to local regulations, industry standards, and company policies and code of conduct. Your responsibilities will include achieving sales, volume, growth, market share, and listing targets for the assigned brands. You will plan, orchestrate, and execute engagements with healthcare professionals aligned with MCCP through tailored Patient Focused Interactions based on HCP needs. Reporting customer engagement activities in Veeva CRM and utilizing all available functionality for enhancing customer interactions will be crucial. Monitoring and communicating competition activity to managers, organizing scientific updates for HCP groups, and staying updated on medical knowledge, brand strategy, and competitive landscape are also part of your role. To be successful in this position, you should have a Bachelor's Degree in any discipline, with a minimum of 2-3 years of pharmaceutical sales experience and a demonstrated performance track record. Strong interpersonal, communication, and team skills are essential, along with IT literacy and proficiency in the local language. English language skills are a plus. Being energetic, enthusiastic, self-driven, organized, and willing to work extensively in the field are qualities that will contribute to your success. At Bayer, we are committed to changing the way we work for higher productivity, faster innovation, and better results through Dynamic Shared Ownership (DSO). To learn more about what DSO means for you in your new role, please visit [Bayer's DSO information page](https://www.bayer.com/enfstrategyfstrategy). Please be cautious of unsolicited emails from addresses not ending with the domain name bayer.com or job advertisements directing you to email addresses not ending with bayer.com. For verifying the authenticity of such emails or advertisements, you can reach out to us at HROP_INDIA@BAYER.COM. Location: India : Kerala : Kottayam Division: Consumer Health Reference Code: 848628 Contact Us: 022-25311234,

Sabre's Agency Sales team works closely with travel agencies to provide solutions that improve efficiency, grow bookings, and drive success. By understanding the unique needs of each agency, the team delivers tools and strategies to help them stay competitive in a fast-changing industry. Focused on building strong relationships and driving results, the Agency Sales team ensures agencies get the most value from Sabre's products and services while shaping the future of travel together. We are seeking a highly driven techno/commercial sales leader for our high-performing sales team in India. You will focus on driving strategic sales growth and customer engagement across the assigned markets. In this pivotal role, you will lead the strategic engagement of the largest and fastest growing customers, with a strong focus on APIs, next-generation retailing strategies, and digital transformations. You will be part of the sales team to execute sales strategies, optimize their performance, and cultivate a technology-first sales culture that focuses on winning with a solutions mindset. This role involves frequent travel. At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel. Our team is looking for a Sales Manager who will report to the Sales leader in our Sabre office. This role will be accountable for a territory in the regional agency sales and account management team, with the focus on delivering sustainable growth. **Role And Responsibilities:** - Align sales strategy for growth and revenue generation for new and existing business, which includes renewals, new sales efforts, and share shifting opportunities across the agency territory. - Evolve annual territory sales strategy and execution; perform ongoing market landscape analysis and market research to identify top opportunities and risks. - Negotiate profitable contracts to maximize Sabre revenues. - Partner with the sales organization to ensure effective management of customers and long-term commercial success. - Implement and maintain effective sales management to provide current and accurate revenue projections and pipeline forecasts to support business growth. - Sell new solutions to both existing and new customers to reach annual regional sales targets. - Establish and maintain a high level of customer engagement at various levels, positioning Sabre as an innovative player in the territory. - Provide regular detailed status and activity reporting in customer activities and solutions performance to leadership. - Work closely with the marketing, customer engagement, product management, delivery, and consulting leaders to ensure activities (including marketing strategies, implementation, and execution) are aligned with the overall corporate strategy. - Foster strong relationships with internal leaders/stakeholders across Sabre; responsible for collaboration and global process development across all segments in the region. **Qualifications And Education Requirements:** - Minimum 7 years of relevant sales work experience. - Degree in a relevant field. - Extensive understanding of the market landscape, including knowledge of key players, the competitive landscape, key trends, opportunities, and challenges. - Proven track record of success in sales management, customer acquisition, and relationship building. Additionally, leadership skills and the ability to develop and implement strategic sales plans are crucial. - Proven experience selling and driving negotiations to a successful close. - Passion and success managing and growing a sales organization. - Proven ability to influence cross-functional teams within a global matrix organization, with strong capabilities to build relationships with internal and external stakeholders. - Professional presence and business acumen with articulate and persuasive oral and written communication skills. - Critical thinking skills with the ability to anticipate potential issues and suggest creative alternatives to overcome barriers. - Strong people skills and extremely resourceful. - Strong knowledge of the travel/hospitality markets and/or enterprise software space.,

You will be responsible for Credit Cards Product or Marketing analytics with a focus on building strategies to enhance product offerings and increase customer engagement and profitability. The ideal candidate should have experience in building marketing strategies, segmenting customers, and developing tailored offerings for different customer segments to drive customer engagement. The role requires a minimum of 5 years of relevant experience in Credit Cards Product or Marketing analytics. Candidates with a background in Risk or Risk strategy will not be considered for this position. Reporting-focused individuals are also not suitable for this role, as the primary focus is on strategy development rather than reporting. If you meet these qualifications and are looking to leverage your analytics skills to drive product and marketing strategies in the credit card industry, we encourage you to apply for this exciting opportunity.,

You will be responsible for promoting and selling the ophthalmology segment portfolio to healthcare professionals (HCPs) across various institutions, hospitals, and private practitioners. Your primary objective will be to achieve monthly, quarterly, and annual sales targets within your assigned territory. In order to drive new business development, you will be required to secure entries in new hospitals and identify institutional Key Opinion Leaders (KOLs) through effective customer profiling. Building and maintaining strong relationships with targeted customers and stakeholders will also be a key aspect of your role. Analyzing business analytics to identify trends and develop strategies against competitors will be crucial for your success in this position. Promoting product differentiators to enhance brand recall among doctors will also be a significant part of your responsibilities. In addition to the essential functions, you will also need to regularly update the Must-See List (MSL) in the CRM to ensure coverage of all key doctors and submit Daily Call Reports (DCR) to log field activities consistently. Maintaining an optimal primary vs. secondary sales ratio, meeting or exceeding budgeted sales revenue and collections, and prioritizing time and resources toward high-ROI customer engagements are additional responsibilities that you will need to fulfill. To qualify for this role, you should be a graduate, preferably a science graduate or have completed science education up to Class XII. Non-science graduates may also be considered based on relevant experience in the division/industry. You should have at least 13 years of pharmaceutical sales experience with specific exposure to the ophthalmology market and experience in launching products in specialty therapy areas. A proven ability to build strong relationships with KOLs and a background in Anesthesia, Critical Care, or Injectables are mandatory requirements. Strong communication skills, both verbal and written, are essential for this role. Proficiency in using salesforce automation tools and reporting systems, customer engagement, territory management, and analytical thinking are key skills that will contribute to your success in this position. Additionally, your ability to work independently and manage multiple stakeholders efficiently will be critical in achieving your goals.,

As a Sales & Operations Executive at Bunch, you will be responsible for a combination of in-store retail sales and operational duties. Your primary focus will be to drive sales at Natures Basket stores while ensuring the efficient day-to-day functioning of the Bunch business. In this role, you will be required to visit Natures Basket stores to actively promote Bunch products. Your responsibilities will include engaging with customers to assist them in selecting the appropriate products, educating them on the health benefits of Bunch dry fruits and snacks, and maintaining in-store stock visibility and planograms in accordance with brand guidelines. Additionally, you will be expected to monitor daily sales performance, analyze insights, and report on them accordingly. Building strong relationships with store managers and staff to improve brand placement will also be a crucial aspect of your role. This position will initially require you to work 3 to 4 days a week in-store, with the possibility of transitioning to a daily schedule. If you are passionate about sales, operations, and promoting healthy products, this role offers a unique opportunity to make a meaningful impact in a dynamic retail environment.,

You are a dynamic and results-driven Marketing Representative with 3-4 years of experience in the paint industry, possessing a strong background in marketing, sales, and brand promotion. Your role will involve market research, developing marketing strategies, engaging with customers, and driving sales growth. You will be responsible for conducting market research to identify customer needs, industry trends, and competitor activities. Analyzing sales data and consumer behavior to develop targeted marketing strategies will be a key part of your role. Promoting and marketing the company's paint products to retailers, contractors, and individual customers, identifying and approaching new business opportunities, and maintaining relationships with existing clients are crucial responsibilities. Achieving sales targets, contributing to revenue growth, and enhancing brand visibility through marketing campaigns will be essential tasks. You will be expected to provide product knowledge and technical support to customers, address their queries, feedback, and complaints to ensure satisfaction, and maintain strong relationships with distributors, dealers, and contractors. Collaborating closely with the sales and product development teams to align marketing strategies with business goals, preparing regular reports on marketing performance, and presenting insights to management will also be part of your duties. You should possess a Bachelor's degree in Marketing, Business Administration, or a related field, along with 3-4 years of marketing experience in the paint, construction, or related industry. Strong understanding of marketing and sales strategies, excellent communication, negotiation, and presentation skills, and the ability to analyze market trends and develop effective marketing plans are essential. Proficiency in digital marketing and social media platforms is a plus, as well as a willingness to travel for market visits and client meetings. In return, we offer a competitive salary and performance-based incentives, opportunities for career growth and professional development, and a dynamic and supportive work environment. If you have the required experience and passion for marketing in the paint industry, we would love to hear from you!,

The Program Manager position based in India (Bangalore preferred - Onsite is mandatory) at Oracle Cloud Infrastructure (OCI) is a Full-time role at the Individual Contributor (IC4 level). You will directly report to the OCI India Hub Leader and work flexible hours in the India timezone with collaboration in US and EU time zones. As a Program Manager, you will play a crucial role in leading high-priority, cross-functional initiatives that are essential for the success and maturity of OCI in India. This includes overseeing strategic and OCI-changing programs, resource-gapped initiatives, and multi-disciplinary efforts involving Engineering, HR, Compliance, Real Estate, Facilities, Talent Acquisition, and global stakeholders. Your responsibilities will involve orchestrating alignment, navigating ambiguity, driving outcomes with autonomy, accountability, and precision. You will interface with global OCI Leadership, cross-functional leaders, and India-based teams to lead programs touching organizational design, operations, culture, hiring, facilities, compliance, and governance. Within this role, you will be responsible for operational leadership support, people and community programs, OCI Engineering India Lead support, business operations and communication. Reporting directly to the OCI India Hub Leader, you will collaborate with various teams including OCI Global Program Management Office (PMO), Engineering, Talent Acquisition, HR, Finance, and Compliance teams in India and globally. To excel in this role, you should have 10+ years of experience with 5+ years in Program Management roles in tech, cloud, or infrastructure. Strong skills in program and stakeholder management, data interpretation, communication, and working with senior leadership are essential. A background in startups, consulting, strategy, or early-stage companies will be advantageous. The ideal candidate for this position is a strategic executor, builder mindset, operational athlete, and culture carrier. If you have a Bachelor's degree in Engineering, Computer Science, Business, Management, or equivalent, along with certifications in PMP, CSM, or Agile practices, it will be a plus. Oracle is committed to fostering an inclusive workforce that promotes opportunities for all. The company provides competitive benefits, flexible medical, life insurance, retirement options, and supports employees through volunteer programs. Accessibility assistance or accommodation for a disability can be requested through the provided contact details.,

Talent Worx is looking for a skilled MS CRM + Framework Consultant to join our dynamic team. As the MS CRM + Framework Consultant, your main responsibility will be to implement and optimize Microsoft Customer Relationship Management (CRM) solutions by leveraging the latest frameworks to enhance business processes and customer engagement. You will work closely with clients to understand their requirements, offer expert guidance on best practices, and lead successful implementation projects that improve customer relationship strategies. Key Responsibilities: - Implement, configure, and customize Microsoft CRM solutions to align with client business objectives. - Analyze business processes and provide recommendations for improvement using MS CRM functionalities. - Utilize frameworks effectively to enhance CRM capabilities and ensure seamless integration with existing systems. - Conduct thorough system testing and assist in user acceptance testing to validate solution effectiveness. - Deliver training sessions and ongoing support to end-users, driving effective adoption of MS CRM tools. - Troubleshoot and resolve any issues related to MS CRM functionality and framework integration. - Stay updated with Microsoft CRM trends, new features, and best practices to enhance service offerings continuously. Requirements: - Bachelor's degree in Information Technology, Computer Science, or a related field. - 5+ years of experience as an MS CRM Consultant focusing on implementing and supporting Microsoft CRM solutions. - Strong knowledge of MS CRM functionalities and frameworks, including customization and integration capabilities. - Proficiency in programming languages relevant to MS CRM (e.g., C#, JavaScript) and web development technologies. - Excellent problem-solving and analytical skills to assess business needs and propose effective solutions. - Strong communication and interpersonal skills to collaborate with clients and technical teams effectively. Benefits: - Opportunity to work with one of the Big 4 companies in India. - Enjoy a healthy work environment. - Achieve work-life balance. (Note: The above Job Description is a summary of the information provided in the original job posting.),

As a Sales/Business Development professional based in Gurugram, India, your primary responsibility will be to kickstart the sales process by establishing and nurturing strong and enduring relationships with clients. This involves assessing potential leads and scheduling appointments effectively. Furthermore, you will be tasked with generating sales leads through initial presentations, elucidating product and service enhancements, and introducing new offerings to clients. A key aspect of your role will be to strategize and implement engagement plans aimed at fostering customer intimacy, trust, and a sense of partnership. This will encompass targeted marketing initiatives, low-touch strategies, and prioritizing high-touch interactions to drive customer retention and growth objectives. It will be crucial for you to provide regular updates to the management regarding customer status, action plans, needs, and feedback to ensure alignment between product/service development and customer requirements. Your responsibilities will extend to developing and reviewing business and account plans, as well as forecasting revenue/volume. You will be expected to identify upsell opportunities through the development and maintenance of white spacing. Additionally, managing the sales pipeline, conducting meetings, and executing upsell strategies will be integral parts of your role. To be successful in this position, you should possess 3-7 years of experience in Sales/Business Development, along with exceptional people management and mentoring abilities. A high level of confidence, strong decision-making skills, trustworthiness, and excellent communication skills are essential traits for this role.,

The Marketing Engagement Specialist at Accenture plays a crucial role in balancing increased marketing complexity with diminishing resources. Your primary responsibility is to drive marketing performance by leveraging deep functional and technical expertise to accelerate time-to-market and operating efficiencies at scale. This involves utilizing Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services. Your role will specifically focus on creating and designing Digital Marketing Ads & Promotions, overseeing project planning, execution, and delivery that heavily rely on digital tools and technologies. As a Marketing Engagement Specialist, you will be tasked with analyzing and solving moderately complex problems, and may need to create new solutions by adapting existing methods and procedures. It is essential to have a clear understanding of the strategic direction set by senior management in relation to team goals. Your primary point of contact will be your direct supervisor, with potential interactions with peers and management levels at clients or within Accenture. While guidance will be available for determining new methods and procedures, the decisions you make will have a significant impact on the team. You may be required to manage small teams or work efforts individually at a client or within Accenture. Additionally, please note that this role may involve working in rotational shifts. The ideal candidate for this position should have 7 to 11 years of experience and a strong background in Marketing Operations, particularly in Digital Project Management. A graduation degree is required for this role.,

As a key member of the New Product Development team, your primary responsibility will be to drive innovation by coming up with new ideas for products that resonate with our customers. You will collaborate closely with the Sales Team to implement customer-driven ideas and prepare formulations that meet the new product specifications and requirements. Your role will involve guiding the R&D team in preparing samples, conducting customer trials, and obtaining customer approval. In this role, you will be instrumental in designing formulations based on inputs provided by the Sales Team and working closely with the R&D executives to prepare samples and prototypes. You will be responsible for testing these samples to ensure they meet planned specifications and standards, as well as customer requirements. Additionally, you will refine formulations based on customer feedback and document them for repeatability. Your involvement in customer meetings alongside the Sales Team will be crucial as you provide technical information about ingredients and formulations, understand customer requirements, and support the Sales Team in addressing customer queries. You will also engage in technical visits to customer locations, where you will assess technical requirements, offer solutions, and provide detailed technical information about products and technologies to customers. Furthermore, your role will involve troubleshooting any issues with product performance or application during customer visits, offering expert advice and support to the internal R&D team, gathering customer feedback to refine products, and documenting findings from technical visits for continuous improvement. To be successful in this role, you should hold a degree in Cosmetic Science, Biotechnology, or Chemistry, along with a minimum of 8 to 10 years of experience in the personal care industry, focusing on research and development for skincare, haircare, and body care products. You should have in-depth knowledge of personal care products, ingredients, and technologies, as well as strong analytical skills and experience in product testing and analysis. Understanding regulatory requirements and compliance in the personal care industry, excellent communication and interpersonal skills, and proficiency in relevant software applications are also essential. If you are a driven individual with a passion for innovation in the personal care industry and possess the required qualifications and experience, we invite you to join us in this exciting full-time opportunity.,

As a creative and customer-focused Modular Kitchen and Wardrobe Designer at KWART, you will be a valuable member of our retail showroom team. Your primary responsibility will be to engage with customers, understand their requirements, and design customized solutions for their modular kitchen and wardrobe needs. Your passion for interior design and ability to interact effectively with customers will play a crucial role in this position. Key Responsibilities You will meet with customers to gain insights into their preferences and requirements for modular kitchens and wardrobes. By demonstrating product displays and assisting customers in selecting designs and finishes, you will ensure a seamless customer experience. Planning site visits to understand spatial requirements and taking accurate measurements will be essential for designing functional and aesthetic solutions within budget constraints. In addition to customer engagement, you will collaborate with the Product Manager, Field Sales team, Installation and service team, and other store members to ensure customer satisfaction and achieve store targets. Building strong relationships with customers, addressing their inquiries, and following up on design proposals will be key aspects of your role. You will also negotiate and finalize customer orders by obtaining formal sign-offs on drawings, specifications, and estimates. Showroom Management will be another crucial aspect of your role, where you will maintain all showroom displays in a presentable condition. Proper filing and backup of drawings and estimates will be necessary for efficient operations. Qualifications To excel in this role, you should possess a Degree or Diploma in interior designing from a reputable institution. Proficiency in design software like AutoCAD, SketchUp, or similar tools is required. Experience with iMOS software will be advantageous. A minimum of 3-4 years of relevant experience in kitchen and wardrobe design, preferably in a retail setting, is a must. Your strong communication skills, good personality, and ability to interact effectively with customers will be critical for success in this role.,

Contribute to the long-term growth of Abbott Nutrition products in your territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving the quality of life, and highlighting the superiority of Abbott products compared to competitor brands. Your primary goal is to gain new business and expand existing business through an omnichannel, customer engagement strategy that aims to build Health Care Professional (HCP) confidence and loyalty to Abbott brand products. It is crucial to develop and sustain the knowledge, customer engagement skills, and business acumen of your Medical representatives to create a high-performing ethical sales team. Additionally, you will be responsible for establishing and nurturing Key Opinion Leader (KOL) relationships to promote the Abbott brand and influence the perception of Abbott products as the preferred choice by HCPs across various specialties and levels. Enable your ethical field force to achieve regional and team Key Performance Indicators (KPIs) by analyzing market, category, and channel opportunities within your territory/area. Utilize real-time omnichannel business intelligence to identify opportunities for market share growth at the customer/account level. Make use of business analytics and customer insights to continuously assess growth potential throughout the region and devise an omnichannel engagement strategy that positions Abbott as the brand of choice. Develop and assist in the execution of account plans using an integrated customer omnichannel engagement strategy. Implement marketing programs targeted at customers and accounts through Medical Representatives, including education, execution, and monitoring of program impact and success. Provide ongoing, progressive coaching and feedback to Medical representatives on all aspects of the customer engagement process. Facilitate the development of digital knowledge and application in Medical reps by offering mentoring, coaching, and serving as a role model. Foster and maintain relationships with customers and accounts across digital, remote/virtual, and face-to-face channels to increase awareness and loyalty to Abbott brand products. Collaborate with the training and Sales Force Effectiveness (SFE) teams to optimize performance by identifying knowledge and skill gaps in Medical reps and creating individual development plans to enhance capabilities across the territory/area. Offer direct and continuous support to Medical representatives in the field through collaborative problem-solving, mentoring, coaching, feedback, and escalations. Expand your network of Key Opinion Leaders (KOLs) throughout the territory/area to influence at all levels of an account, not limited to just Health Care Professionals (HCPs). Work cross-functionally with Marketing, Analytics, and SFE teams to gather and interpret customer and market behavior data, translating omnichannel engagement data into practical, real-world activities.,

As a Senior Sales Manager at Integrated Services & Consultancy (ISC), an ESA Group Associate Company, you will play a crucial role in driving the growth of the business and expanding the customer base. We are looking for an experienced professional who has a background in leading TMI brands such as Tektronix, Agilent/Keysight, GWInstek, Scintech, Aplab, or their authorized distributors. This challenging position is based in Bangalore and offers a rewarding opportunity for individuals who are motivated and adept at managing both new and existing business opportunities. In this role, you will have the chance to represent a globally recognized brand in the Test and Measurement industry, which offers a wide range of products including Digital Oscilloscopes, Spectrum Analyzers, Signal Sources, Power Supplies, and various other test and measuring instruments. Your responsibilities will include achieving assigned targets for each fiscal year, generating inquiries from new customers/assigned segments, identifying target customer bases, and developing a strong understanding of the domain and product features for pre-sales activities. Furthermore, you will be expected to create and maintain a sales plan that focuses on key accounts and sales stimulus activities, understand customer organizations and their requirements, and effectively utilize sales resources such as applications engineers, channel partners/dealers, and service/support representatives. The ideal candidate for this position will hold a Bachelor's degree in E & C/Instrumentation, with 4 to 6 years of successful technology field sales experience, preferably in the Test and Measurement field. You should have a proven track record of successful high-technology sales, be highly motivated, possess strong knowledge of the electronics industry, especially the TMI sector, and demonstrate technical sales skills such as prospecting, qualifying, closing deals, and growing existing customer relationships. Additionally, the ability to travel throughout the sales territory, strong teamwork skills, and accountability for customer engagements are essential for this role. Excellent communication, presentation, time management, and organizational skills are also required. Experience with computers, e-mail, Microsoft Office programs, and CRM systems will be beneficial in fulfilling the responsibilities of this position.,

The Customer Success team at LeadSquared plays a crucial role in ensuring the future success of the company. We are seeking individuals who are passionate about delighting customers, ensuring their success, and empathizing with their challenges. As a part of this team, your responsibilities will include managing a significant portfolio of customers individually. You will collaborate closely with stakeholders in each customer account to understand their workflow processes and business obstacles. By creating a Business Requirements document and project plan, you will oversee the successful implementation and configuration of LeadSquared's product suite for each customer. In this role, you will be tasked with prioritizing accounts based on various factors such as outstanding issues, growth potential, strategic value, and renewal timelines. Developing a tailored strategy for each account that outlines critical success factors, measurable milestones, potential obstacles, and recommended actions will be a key aspect of your responsibilities. To excel in this position, you should hold a Bachelor's Degree or possess equivalent work experience in the software industry. Extensive experience in technical account management and customer engagement is essential. Hands-on experience with implementing business applications is a must. Strong written and verbal communication skills are required, along with a proven track record of working with senior executives within customer accounts. If you are someone who thrives on ensuring customer success, fostering strong relationships, and collaborating with internal teams for the benefit of customers, we welcome you to join our dynamic Customer Success team at LeadSquared.,

You will be responsible for designing, delivering, and optimizing product training programs tailored for the sales team, enabling them to effectively position solutions, drive customer engagement, and achieve sales targets. Your key duties will include developing engaging training content, translating technical product features into customer-centric benefits, conducting onboarding and refresher sessions, and collaborating with various teams to stay informed about new launches and market trends. You will utilize case studies, role-plays, and assessments to enhance learning and monitor training effectiveness through feedback and performance metrics. Additionally, you will maintain training materials, e-learning content, and knowledge bases, and provide post-training coaching to ensure the application of skills in live sales situations. To qualify for this role, you should possess a Bachelor's degree in Business, Marketing, Education, or a related field (Master's degree preferred) and have 3-6 years of experience in product training, sales training, or a similar role. Previous experience in the BFSI, NBFC, banking, or financial services sector is highly desirable. You must have excellent presentation, communication, and facilitation skills, along with a solid understanding of consultative selling and relationship management. Proficiency in creating training content using tools like PowerPoint, LMS platforms, and e-learning software is required. Willingness to travel for regional training sessions may be necessary. Preferred skills for this position include knowledge of retail lending products, multilingual abilities (Hindi, English, Kannada), familiarity with CRM systems, and experience collaborating with cross-functional teams such as Sales, Product, HR, and Marketing. If you are interested in this opportunity, please call 8975556231 to schedule your interview in advance.,