11044 Customer Engagement Jobs - Page 18

About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via crossell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience. About the Role: Training role requires the ability to work in a constructive, non-biased and collaborative manner by establishing positive work relationships; partnering with all stakeholde...

AVC: Sales Validation Manager INTERNAL USAGE No of Vacancies 1 Reports to Regional Manager Is a Team leader Yes Team Size 1 Grade SM, AVP Business Retail Banking Department Axis Virtual Centre Sub - Department Location Axis Virtual Centre About Axis Virtual Centre The endeavor of AVC is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship As part of AVC, Unit Head would have to deliver Banks customer engagement objective through a team of Digital Relationship Managers (DRM) Unit head would also support the sales targets through effective Lead management through analytics and multi-channel strategy, co-or...

About Axis Virtual Centre: The Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role: The Training Manager is primarily responsible for creation and execution of the overall Training strategies across all functions at their respective centers. The TM wil...

Job ID: R-1169264 Department: Customer Development Job Position: Key Account Executive - eCommerce (qCom / Grocery) Location - Mumbai HO We are looking to hire a Key Account Executive based in Mumbai. EXPECTED WORK: In Stock Excellence - The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live. Execution Rigor - The KAE is responsible for configuration of offer and its compliance, media assets and content upload across the assortment Budgeting - She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investmen...

Lead Generation: Proactively identify and qualify potential customers through research, cold calling, email campaigns, and social media. Customer Engagement: Engage with prospects to understand their needs, pain points, and objectives. Present our AI teleradiology solutions in a compelling manner to showcase their value. Sales Pipeline Management: Manage and maintain a robust sales pipeline, ensuring accurate and timely updates in the CRM system. Track and report on key metrics and progress towards sales targets. Product Knowledge: Develop a deep understanding of our AI teleradiology products and services, staying up to date with industry trends and advancements. Communicate product features...

Qualification : Any degree with good communication skills and computer Knowledge Key Responsibilities: Outbound Calling: Make outbound calls to potential customers to generate leads and set appointments. Lead Generation: Identify and qualify sales opportunities through cold calling and follow-up calls. Customer Engagement: Engage with customers to understand their needs, provide information about products/services, and address any questions or concerns. Database Management: Maintain and update customer information in the CRM system accurately.

We are seeking a results-driven General Trade Sales Manager to spearhead our sales efforts for bread and short shelf-life products in the general trade market. The ideal candidate will have a strong background in FMCG sales, with a particular focus on daily distribution and retail penetration through door-to-door sales. This role demands hands-on leadership, field presence, and a relentless drive to achieve targets. Roles & Responsibilities: - Market Expansion :Identify and onboard new retailers, kirana stores, and local distributors to increase market penetration. - Sales Execution: Drive daily sales of bread and other short shelf-life products through direct store visits and door-to-door s...

Roles & Responsibilities: 1. Calling up large group of members and inviting them for sessions planned through the year 2. Maintain the data base of clients and keeping it up to date 3. Send mail merge/bulk e-mails on regular basis(daily/weekly) 4. Coordination and planning of event operations for sessions in different cities & venues. 5. Meet & greet clients at sessions. 6. Coordination with marketing team to ensure the up keep of ILC website with upto date articles, media bytes, upcoming events & sessions. 7. Working on CRM system to upload & map data and pull out required reports on regular basis. 8. Prepare quarterly budgets for events and coordination with finance & procurement teams on ...

Role Overview: At PwC, as a marketing generalist, you will be responsible for developing and executing strategic sales and marketing initiatives to drive revenue growth, enhance brand visibility, and capture new business opportunities. You will utilize market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organizational targets. Your focus will be on a wide range of marketing activities aimed at promoting the Firm's products or services. This role requires a versatile skill set and knowledge in various marketing channels to validate brand consistency, reach target audiences, and driv...

We are seeking an experienced and results-driven Digital Marketing Manager to join our dynamic team in the BFSI sector. The ideal candidate will have 4 to 7 years of experience in digital marketing, with a strong focus on driving business growth through CRM channels (Owned media). The Senior Marketing Manager will be responsible for developing and implementing strategies to enhance customer engagement, retention, and revenue from our existing customer base. Key Responsibilities: CRM Strategy Development: Develop and execute comprehensive CRM strategies to drive business growth from the existing customer base across line of business Loans, Insurance, and investments. Campaign Management: Plan...

As a Pre-Sales Engineer, you play a crucial role in supporting the sales process by providing technical expertise and solutions to customers before a sale is finalized. By collaborating with the sales team, you ensure the alignment of technical and business requirements, ultimately contributing to closing sales opportunities. Your responsibilities include: - **Customer Engagement**: - Work closely with the sales team to understand customer requirements, business challenges, and technical needs. - Participate in meetings with prospective customers to gather technical requirements and provide relevant solutions. - **Solution Design & Technical Expertise**: - Provide technical expertise and rec...

Specialist IS Bus Sys Analyst - Demand Management What you will do This senior-level individual contributor will be responsible for leading demand intake, prioritization, and stakeholder communications across service delivery and automation initiatives. This role will work closely with platform owners, delivery teams, and service stakeholders to ensure the smooth coordination, tracking, and visibility of incoming requests and project communications. A core part of this role involves developing and handling structured communication plans to support change readiness, adoption, and awareness of product enhancements and process improvements. The ideal candidate will have solid experience in dema...

Responsibilities: * Manage client relationships for long-term success * Ensure customer satisfaction through proactive engagement * Drive upselling opportunities through retention strategies

Make welcome calls to new and loyal customers, mention the key USPs about referral program and seek direct visit appointments to brief about the referral program. Provide a warm and friendly experience, address any initial queries or concerns and follow-up until prospective leads are converted to referrals. Manage customer interactions and relationships throughout the project tenure. Ensure timely and effective communication with customers, addressing their doubts and concerns promptly regarding referrals and connect them to CRM/Sales team for purchase related queries. Coordinate with internal teams (sales, marketing, CRM) to provide seamless customer experience. Update customer records and ...

Hiring for international customer services upselling /sales contact 8130535028,9971350129 Candidate deal with international customer over the call. UPSELLING RETENTION SALES LEAD GENERATION CUSTOMER SERVICES SALARY 30- 58k gurgaon noida delhi Required Candidate profile We are looking for the person who do have minimum 6 month of experience in international voice process graduate person can apply 24/7 shift 5 days working Perks and benefits incentives cab pf telephonic interview

Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performan...

As a Tool Design Engineer at Hongyi JIG Rapid Technologies, you will play a crucial role in the injection mould development process, from conceptualization to manufacturing oversight. Your expertise in tool costing, CAD design, and plastic injection moulding technology will be instrumental in shaping the future of injection moulding solutions with our innovative team. **Key Responsibilities:** - **Injection Mould Development:** - Assess the number of injection moulds required for new product development projects and optimize tooling specifications. - Develop comprehensive plans for design, manufacturing, and delivery of injection moulds. - Refine part and product designs based on prototyping...

Role Overview: As a Beauty Advisor, your role involves engaging with customers by greeting them, listening to their needs, and providing personalized beauty advice and product recommendations. You will be responsible for demonstrating the proper use of makeup, skincare, and other beauty products while explaining features, benefits, and application techniques. Your main focus will be on helping customers find the right products, guiding them through the purchase process, and achieving sales goals. Additionally, you will conduct skin and makeup consultations to determine customer needs and recommend appropriate products and treatments. It is essential to stay updated on the latest beauty trend...

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformati...

Responsibilities Delivery as per Vertical Budget and Team Engagement Deliver the sales budget for end-to-end freight forwarding Drive culture and initiatives to increase engagement with key customers Manage and grow 10 to 12 accounts directly in a Key Account Manager scope Manage cadence of meetings and conversations with internal & external stakeholders Own the P&L for the specific vertical and drive business growth Support customer engagement and relationship management Drive best-in-class pipeline hygiene and sales call governance with business associates Customer Insights and Solutions (Value Propositions) Systematic gathering of vertical intelligence/insights (e.g.: studies, subscriptio...

Your role involves Managing, Monitoring & Mentoring a team of Front line Sales Officers who are responsible for sourcing savings/current accounts in a defined branch catchment of the Bank. Your primary goal is to scale up the retail branch banking franchise to achieve the liability Nos & Value targets assigned for the branch. You will be accountable for expanding the branch foot print, increasing product penetration, and ensuring high quality customer engagement with the target segment. Additionally, you will be responsible for executing the Bank's strategies and business deliverables in the assigned geography. Key Responsibilities: - Recruit Sales Officers to maintain an optimum level in th...

Role Overview: As a Customer Success Analyst, you will be a crucial part of the customer success team, focused on creating knowledge base, FAQs, maintaining customer relationship system, and ensuring successful onboarding of new customers post-sale. Your primary mission is to help customers derive maximum value from the product, achieve desired outcomes, and provide them with a seamless and positive experience. Your responsibilities will encompass onboarding, support, customer education, and renewal strategies. Key Responsibilities: - Act as a trusted advisor to customers, assisting them with onboarding, product adoption, and usage best practices. - Proactively manage customer relationships,...

Job Purpose The role requires Managing, Monitoring & Mentoring a team of Front line Sales Officers involved in sourcing savings/current accounts in a defined branch catchment of the Bank. It will require scaling up the retail branch banking franchise to achieve liability Nos & Value targets assigned for the branch. Person is accountable to ensure expansion of branch foot print, product penetration and delivery of high quality customer engagement with the target segment . It will also involve execution of Bank's strategies and business deliverables in the assigned geography. Roles & Responsibilities 1) Recruit of Sales Officers to ensure Optimum level in the branch 2) Mentor a team of Front l...

Engage with customers on WhatsApp: listen, guide, and recommend the right product with warmth and clarity • Share product options via photos, videos, and voice notes—no copy-paste replies • Manage follow-ups and ensure no lead/query is missed Required Candidate profile Excellent written & spoken English and Hindi (regional languages a plus) • Comfortable with Excel (filters, sorting, data management) •Detail-oriented, customer-first, and consistent with follow-ups

You will be responsible for conducting training sessions for sales executives on product knowledge, customer handling, and sales techniques. Your role will involve developing and implementing sales training modules tailored to the automobile industry, training sales teams on customer engagement, negotiation skills, and closing deals effectively. Additionally, you will be monitoring and assessing the performance of sales executives through training feedback and performance tracking. It will be your duty to provide hands-on coaching and role-playing exercises to improve selling techniques and keep sales teams updated on the latest automotive trends, features, and competitor analysis. You will ...