13699 Customer Engagement Jobs - Page 21

About the Role JumpCloud is seeking a seasoned Account Manager to steward our most strategic India enterprise customers. This is a high-visibility role for a commercial leader who will own the retention and growth of our top-tier accounts, acting as a trusted advisor to C-level IT and Security executives. Crucially, you will navigate this landscape by leveraging strong partnerships, working hand-in-hand with our channel ecosystem to drive value. What You Will Deliver Your primary mission is to protect and grow a significant Book of Business. You will drive deep account engagement through Executive Business Reviews (EBRs), roadmap discussions, and strategic value mapping. By analyzing custome...

Location: Mumbai Designation: Assistant Manager Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient not only by looking at ...

Job Objective: The Manager of the Customer Success is responsible for leading, developing, and strategically guiding a team of Customer Success Managers (CSMs) to deliver exceptional customer experiences through scale and automation . This role requires a seasoned leader who can cultivate a team culture of excellence, resilience, and customer-centricity using digital and scaled interactions . The ideal candidate will demonstrate the ability to drive customer success initiatives, influence cross-functional partnerships, and align strategic goals with broader organizational objectives to enhance customer retention, growth, and overall satisfaction. What You will Do: Leadership & Team Developme...

Manage CRM system & client relationships Close sales through persuasive communication Generate leads via cold calling & real estate sales Meet with clients, present properties & close deals Mobile bill reimbursements Leave encashment

We are looking for a skilled professional to lead our food outlet branch, with a strong background in management and customer service. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment. As a Branch In charge (food outlet), you will be responsible for ensuring high-quality service and maintaining a positive customer experience. Roles and Responsibility Manage daily operations of the food outlet branch, including supervising staff and coordinating tasks. Develop and implement strategies to improve customer satisfaction and increase sales. Maintain high standards of quality, hygiene, and safety in the food outlet. Analyz...

We are looking for a highly skilled and experienced Business Development Manager to join our team in the retail sector. The ideal candidate will have 31 years of experience. Roles and Responsibility Develop and implement effective business strategies to drive growth and expansion in the retail industry. Build and maintain strong relationships with key clients and stakeholders to identify new business opportunities. Conduct market research and analyze industry trends to stay ahead of the competition. Collaborate with cross-functional teams to develop and launch new products and services. Identify and pursue new business leads through networking, cold calling, and other sales techniques. Negot...

We are looking for a highly skilled and experienced Telesales Representative to join our team. The ideal candidate will have 17-25 years of experience in telesales, with a strong background in sales and customer service. Roles and Responsibility Develop and maintain relationships with existing customers to increase sales and revenue. Identify new business opportunities and generate leads through cold calling and other sales techniques. Conduct market research to stay updated on industry trends and competitor activity. Collaborate with internal teams to achieve sales targets and improve overall performance. Provide excellent customer service and support to resolve customer complaints and conc...

We are looking for a highly skilled and experienced Bank Telecaller to join our team. The ideal candidate will have 26-25 years of experience in the field. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Meet sales targets and achieve performance goals. Collaborate with internal teams to improve processes. Maintain accurate records and reports. Develop and implement effective communication strategies. Job Requirements Proven experience as a Bank Telecaller or similar role. Strong knowledge of banking products and services. Excellent communication and interpersonal skills. Ability to work in a fa...

We are looking for a highly skilled and experienced Car Sales Executive to join our team. The ideal candidate will have 17-25 years of experience in the field. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients and customers. Conduct market research and analyze industry trends to identify new business opportunities. Collaborate with cross-functional teams to drive sales growth and expansion. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Identify and pursue new business leads and opportunities to drive revenue growth. Job Requirements P...

We are looking for a skilled Key Account Manager to join our team at Quess IT Staffing, responsible for managing and nurturing key client relationships. The ideal candidate will have a strong background in account management and a proven track record of success in driving business growth. Roles and Responsibility Develop and execute strategic plans to drive business growth through key account management. Build and maintain strong relationships with key clients to identify new business opportunities. Collaborate with cross-functional teams to deliver exceptional client service and support. Identify and pursue new business opportunities within existing client base. Analyze market trends and co...

Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements Responsible in maintaining MIS and closely work for Preparation of Final work Report. Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic's.

Role Overview We are looking for a Customer Success Executive who will work closely with customers to ensure successful adoption and ongoing value realization from the DesignlensUX platform. This role sits at the intersection of customers, product, and insights, and is ideal for someone who enjoys understanding user needs, explaining complex concepts simply, and driving long-term customer satisfaction. Key Responsibilities • Onboard new customers and guide them through platform setup and usage • Act as the primary point of contact for customer queries, feedback, and support • Ensure customers understand UX reports, benchmarks, and insights delivered by the platform • Track customer usage, ad...

Job Purpose To drive customer engagement, retention, and lifetime value by managing CRM strategies, customer data, and loyalty initiatives across FMCG channels (GT, MT, E-commerce). Key Responsibilities CRM Strategy & Execution Develop and execute CRM strategies aligned with brand and sales objectives Design customer segmentation based on purchase behavior, frequency, and value Manage end-to-end CRM campaigns (SMS, WhatsApp, Email, App, Loyalty programs) Customer Data & Insights Own and manage customer databases ensuring data accuracy and compliance Analyze customer behavior, repeat purchase trends, and churn indicators Generate actionable insights to support sales promotions and product lau...

Job description We are looking for a dynamic and results-drivenTeam Leader Saleswith prior experience as aSales Manager. The ideal candidate will be smart, highly enthusiastic, and an excellent communicator who can lead by example, motivate teams, and consistently drive sales performance. Key Responsibilities Lead, manage, and motivate a team of sales executives to achieve individual and team targets Develop and implement effective sales strategies to drive revenue growth Monitor daily sales activities, performance metrics, and conversion ratios Conduct regular team meetings, coaching sessions, and performance reviews Train team members on product knowledge, sales techniques, and customer en...

Description Product Group Lead- Hyderabad (Hybrid) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already kno...

Retail Sales Associate: Studded Jewellery Location: MIJA Kiosk, T2 Domestic Terminal Mumbai International Airport Background MIJA is a lab-grown jewellery brand offering versatile, everyday pieces designed to complement fast-paced, modern lifestyles. We believe jewellery is not just an accessory, but an extension of who you are your story, your strength, your self-expression. Each piece is designed to resonate with soul and substance, reflecting individuality and timeless elegance. Job Description We are looking for a proactive, polished Retail Sales Associate to be the face of MIJA at our compact, high-traffic airport kiosk. You will deliver boutique-level hospitality in a kiosk format - gr...

Responsibilities: Manage customer relationships through effective communication & problem solving Drive sales growth by identifying new opportunities & upselling services Maintain healthy & long-term relationships with existing clients Followup daily

We are looking for a skilled Executive to join our team as a Customer Relationship Management (CRM) specialist. The ideal candidate will have excellent communication skills and the ability to build strong relationships with customers. Roles and Responsibility Develop and implement effective CRM strategies to enhance customer engagement and retention. Build and maintain strong relationships with existing and potential customers through regular communication. Identify and pursue new business opportunities to drive revenue growth. Collaborate with cross-functional teams to ensure seamless execution of sales and marketing initiatives. Analyze customer data to identify trends and areas for improv...

JOB DESCRIPTION: Job Profile Key Accountabilities, Responsibilities and Deliverables: Commercial Excellence Targeting and incentives Design target and incentive structures to drive organization priorities & business outcomes Identify levers to improve current process of target setting and enhance the effectiveness of incentive structure Deployment & Customer engagement Conduct regular assessment of field force deployment and identify levers to improve productivity Define and implement different GTM models to leverage opportunities in Modern trade, E commerce, Gx-Gx Define KPIs/KRAs to improved field force productivity Ability to synthesize IQVIA, SMSRC and internal data to propose/ correct t...

AI & Digital Experience Specialist Key Responsibilities Implement and manage AI-driven solutions for customer engagement. Automate routine queries and processes to improve response time and reduce manual workload. Use AI insights to personalize communication and recommend solutions based on customer behavior. Monitor and analyze customer interactions to identify pain points and improve service delivery. Collect, clean, and analyse data from CRM, Salesforce, Sobha One App, NPS surveys, and handover feedback, CSAT and all other platforms. Ideal Profile Strong understanding of AI, Digital technologies and CRM systems. Analytical mindset with experience in data-driven decision-making. Excellent ...

Graphic Designer Jobs Kolkata | Digital Marketing Hiring Graphic Designer Kolkata, India Looking for graphic designer jobs in KolkataFusion CX is hiring a Graphic Designer to create high-impact digital and print design assets that support marketing campaigns, sales initiatives, and corporate communications. If you design with clarity, brand focus, and speed, this role in Kolkata, West Bengal, offers the opportunity to shape global marketing materials and grow your creative leadership. About the Role We are looking for a creative and experienced Graphic Designer with 5 7 years of hands-on experience to join our team. You will support the Sales and Marketing department by developing visually c...

Role Summary We are looking for a motivated Customer Success Executive with 2-3 years of experience to help onboard, guide, and support our customers. You will work directly with clients to ensure smooth adoption of the product, resolve issues quickly, and help them see continuous value from our platform. Key Responsibilities 1. Onboarding & Training Assist new customers with product setup and onboarding Conduct walkthroughs, training sessions, and help customers understand core features Ensure customers complete onboarding milestones successfully 2. Customer Support & Issue Handling Serve as the primary contact for customer questions and support requests Troubleshoot issues and coordinate w...

Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program Location : Reward360 warehouse, Peenya (Please apply if willing to work at our warehouse, candidates in Peenya and surroundings will be preferred) Job Purpose To manage end-to-end rewards fulfillment operations , including inventory, kitting, dispatch, courier management, and SLA adherence for multiple c...

Team Leadership: Supervise and mentor a team of service desk analysts, providing guidance and support to foster professional growth and development. Operations Management: Manage day-to-day operations of the service desk, ensuring timely and effective resolution of incidents and service requests. Performance Monitoring: Establish and track key performance indicators (KPIs) to measure service desk performance, ensuring adherence to service level agreements (SLAs). Process Improvement: Analyze service desk processes and workflows, identifying areas for improvement and implementing best practices to enhance efficiency and effectiveness. Customer Engagement: Act as a point of escalation for comp...

About Zamp: At Zamp, we re building AI agents that empower people to move at the speed of thought. Our vision is a world where AI handles the routine, so humans can focus on strategy and innovation. We are building a platform where all operational work runs autonomously. We partner with Fortune 500s, leading global banks and companies to streamline complex Finance and Operations processes. Founded in 2022 by Amit Jain an IIT Delhi and Stanford graduate with over 20 years of industry leadership, including roles as Managing Director at Sequoia Capital and Head of Asia Pacific at Uber Zamp is backed by a stellar $22M seed round. Our investors include Sequoia Capital, Dara Khosrowshahi (CEO, Ube...