3639 Customer Engagement Jobs - Page 21

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

Branch Gold Loan Officer INTERNAL USAGE: (to be removed before publishing externally) No. of Vacancies Manager Branch Operations Head Is a Team leader? N Team Size 0 Grade Officer, AM, DM Business Rural Lending Department Rural Lending Gold Sub - Department NA Location - About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers.---- --------------------- --------------------- Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills"-----------------

Our Purpose Title and Summary Specialist, Product Operations Client and Product Support The Specialist, Product Operations Client and Product Support, will be responsible for ensuring that all customer inquiries the Advisors Client and Product Support/CAPS Team receives are answered fully in a professional, timely manner that helps drive satisfaction and loyalty with MasterCard, Advisors and the products we support. These products include a wide range of Information Services products and services like PortfolioAnalytics, Location Services, Merchant Identifier, Local Market Intelligence and the Global Collections Only program and the product suite is ever expanding. We support over 10,000 internal and external users of these tools from all regions and have aggressive Service Level Agreement/SLA targets to meet or exceed. We have strong relationships with other customer service organizations throughout MasterCard and greatly value teamwork and collaboration. If you re interested in driving engagement, satisfaction and loyalty in a fast-paced and ever changing environment then we d love to have you as part of the CAPS Team. Technical and general support is provided to customers following phone or email requests from both internal and external customers. You will need to bring with you to this role your drive to learn and develop as well as demonstrate effective communication skills in both written and verbal forms. Drive customer engagement and usage across select Information Services products. Engage with external customers to help them better understand select products and consult on how best to drive and derive insights and actionability. Role Ensure that problems of varying complexity are resolved to the customer s satisfaction which may include interfacing with appropriate support/development personnel to achieve problem resolution. Develop framework and tactics to increase usage among active users and drive usage reactivation efforts. Conduct training sessions and record webinars to drive engagement and usage in the region. Find creative solutions to problems and work with others to prioritize and implement them according to MasterCard and customer business needs Provide operational and technical support for customers analyzing a wide variety of issues, determine needed actions, and follow through to resolution. Interact with customers to provide information in response to inquiries about products or services and handle and resolve customer issues via telephone and electronic communications. Provide product support, to become a subject matter expert in a range of MasterCard products and solutions, and work with customers to resolve any issues tied to supported products. All About You Strong problem solving skills with the ability to analyze a situation by breaking down into its components and applying a detailed approach with different levels of solutions based on the situation. Some product and/or account management experience (Financial Institutions a plus) Ability to develop and conduct engagement and training sessions across multiple products, clients and geographies with a consultative flair Previous experience in working in a cross functional environment where influence management is required Multi- lingual (English, Spanish and Portuguese) a plus Bachelor s degree or equivalent combination of education and experience. Strong knowledge of payments/card industry preferred. Possess excellent interpersonal skills and written and verbal communication skills along with superior customer service skills. Strong PC skills that include Word, PowerPoint, Excel, and Access. Serve as focal point for customer issues, concerns and requests for enhancements. Capture detailed and accurate information about issues, concerns and enhancements. Work with global customers to complete service inquiries about MasterCard core applications and products. Collaborate with others in support of products, processes and problem resolution. Demonstrate the ability to negotiate, resolve and present to internal/external customers. Simulate or recreate user issues to resolve operating difficulties. Ability to interact with customers as well as MasterCard management to articulate key performance indicators and action plans. Good relationship management skills with regards to internal and external stakeholders and team members. Have some experience working in organizations with multiple levels, functions and regions. Able to communicate complex technical and business information in a clear and easy to understand manner both verbally and in writing. Experienced in a customer service role or Technical Service Desk Proven ability to communicate effectively and work collaboratively with a diverse audience and adjust language style to meet needs of the audience as required Proven ability and excellent track record in meeting and exceeding customer specific SLAs coupled with solid problem solving skills Ability to work in a complex and changing environment that requires both flexibility and creativity to succeed. Must demonstrate effective leadership, negotiation and problem resolution skills. Corporate Security Responsibility Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Accel IT Services, a division of Accel Limited, is a leading provider of end-to-end IT Infrastructure Services across India. With over three decades of experience and a Pan India footprint, we cater to enterprise customers across diverse industries, delivering trusted and innovative IT solutions. We are seeking bright, ambitious, and dynamic young graduates and engineers as Management Trainees who are eager to launch their careers in the ever-evolving IT services industry. In this role, you will be immersed in our operations and business practices, gaining hands-on experience that will prepare you for a successful career in management. You'll be equipped with the knowledge and skills needed to drive impactful change within our organization. What We Offer: 6-12 months of structured training in various functions like Sales, Business Development,Digital Transformation, Service Delivery, Customer Service Management,Logistics etc .Opportunities for fast track growth working in leading edge technologies in Cloud, Cybersecurity,AI and managed services. Collaborate with team leaders on projects and initiatives, contributing fresh perspectives and innovative solutions. Assist in analyzing business processes, identifying areas for improvement, and implementing actionable strategies. Engage with cross-functional teams to understand the interdependencies within our operations and how they contribute to overall success. Participate in leadership meetings, providing insights and recommendations based on your observations and research. Develop a comprehensive understanding of our company culture, values, and mission while building relationships across the organization. Required and Preferred Qualifications Required: Bachelors degree in business administration, Management, or Engineering. Strong analytical skills with the ability to synthesize information and present it effectively Demonstrated leadership potential through internships, extracurricular activities, or relevant experiences. Preferred: Previous internship experience in a corporate environment. Familiarity with project management methodologies and tools. Experience in data analysis and reporting. Willingness to travel and relocate across India Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with data visualization tools and knowledge of AI tools. Soft Skills and Cultural Fit Excellent verbal and written communication skills, with the ability to articulate ideas clearly and confidently. Strong interpersonal skills and the ability to work collaboratively in a team environment. Proactive attitude with a willingness to learn and adapt to new challenges. Strong organizational skills and attention to detail.

JD for Asst Manager- Oline Marketing Position Overview: The Assistant Manager - Oline Marketing will play a key role in executing our o¢line marketing strategies to enhance brand visibility and drive foot tra¢ic to our retail store locations. This role involves working closely with the brand/product/vm/operations team to implement campaigns, manage events, and coordinate promotional activities to support our retail and fashion operations. Key Responsibilities: 1. Campaign Execution: o Assist in planning and executing o¢line marketing campaigns, including print ads, direct mail, and in-store promotions. o Coordinate with vendors, agencies, and internal teams to ensure campaign materials are developed and distributed on time and within budget. 2. New Store Launch / Event Management: o o New store launch activities Plan and organize retail events, product launches, and promotional activities. 3. Market Research and Analysis: o Conduct market research to identify trends, customer preferences, and competitive activities. o Analyze the e¢ectiveness of o¢line marketing initiatives and recommend improvements based on performance data. 4. Brand Management: o Ensure consistent brand messaging and visual identity across all o¢line marketing channels. o Collaborate with creative teams to develop compelling marketing materials and promotional content. 5. Budget Management: o Assist in managing the o¢line marketing budget, tracking expenses, and ensuring cost-e¢ective use of resources. 6. Collaboration: o Work closely with the retail team to align marketing strategies with store objectives and promotions. o Coordinate with the digital marketing team to integrate o¢line and online e¢orts for a cohesive marketing approach. 7. Reporting: o o Prepare regular reports on campaign performance, event outcomes, and other marketing activities. Provide insights and recommendations for future marketing strategies based on data analysis. Qualications: ¢ ¢ ¢ Bachelor's degree in Marketing, Business Administration, Fashion Merchandising, or a related eld. Strong understanding of market trends and consumer behavior in the fashion and retail sector. Prociency in Microsoft O¢ice Suite (Word, Excel, PowerPoint) Preferred Skills: ¢ ¢ Knowledge of current fashion trends and retail industry practices. Ability to thrive in a fast-paced and dynamic work environment.

MyNextHire is Hiring Customer Success Manager [https://www.mynexthire.com/] Job role: Customer Success Manager Job location: Pune Exp:1-3 years Looking for a role that builds your account management and client consulting skills while driving your own growth? Then this is for you! Our Customer Success team focuses on establishing and expanding relations with some of the India's largest tech companies. The Customer Success Manager is responsible for handling key client accounts and working alongside Engineering teams, business analysts in sprint planning - CSM will act as Subject Matter Expert for our Enterprise Clients - and will effectively train our clients on product features and product capabilities, ensuring client success at all times. Roles & Responsibilities:- Develop and maintain strong client relations that promote retention, renewals and loyalty. Responsible for Net Promoter Score for your set of clients. Responsible for client advocacy. Act as the product expert for our enterprise clients. Product Feedback and Enhancements: Gathering customer feedback, analyzing important trends, and providing valuable insights to the product team and the business analysts to drive continuous improvement and enhance the product's features and functionality. Act as the ears and eyes of our product team. Work with engineering teams and business analysts to identify and prioritize client requests to deliver value and growth. Product Adoption: Assisting customers in effectively implementing and adopting the product, ensuring they achieve success at all times. Business Acumen: Having a strong understanding of the customer's business goals, challenges, and industry trends. Handle and own critical client escalations. Experience and Skills :- Top-class communication skills. Demonstrated understanding of customer use cases, and recommending solutions in the past. Empathy and passion for customer success - understand the human element that comes with customer success. Attention to detail. Should be a quick learner. Ability to handle clients in any situation. Willingness to know the product inside out. Ability to develop deep product knowledge and its technical aspects like API Integrations. Honest, dedicated, efficient, proactive and should have a can-do attitude. Experience working with SaaS companies (preferred) 0-3 years of experience of account management - handling enterprise clients. A creative problem-solver, capable of solving client queries when needed without relying on others. TAG, MyNextHire

*Build & maintain client relationships *Organize events & get-togethers *Strong communication & follow-up skills Women-only role, Experienced Friendly, outgoing personality with event coordination skills. hr@easytransfer.co.in | 76783 88419

*Build & maintain client relationships *Organize events & get-togethers *Strong communication & follow-up skills Women-only role, Experienced Friendly, outgoing personality with event coordination skills. hr@easytransfer.co.in | 76783 88419

Job description entomo is an Equal Opportunity Employer. The company promotes and supports a diverse workforce at all levels across the Company. The Company ensures that its associates or potential hires, third-party support staff and suppliers are not discriminated against, directly or indirectly, as a result of their colour, creed, cast, race, nationality, ethnicity or national origin, marital status, pregnancy, age, disability, religion or similar philosophical belief, sexual orientation, gender or gender reassignment, etc. As an Implementation Lead at this company, you will prioritize the goals and needs of our customers. Implementation Leads form a direct relationship with customers and provide them with timely value propositions. Implementation team works with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. Essential Skills: Should have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner. Should be able to work with cross-functional teams (e.g., Product, Sales, technology) to quickly come up with solutions that achieve customer objectives. Adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener. Constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell. Requirement and Qualifications: 6+ years of experience working with enterprise-level strategic customers on technology solutions. Ability to understand complex business requirements. Ability to quickly learn and explain technical concepts. Good project management skills. Strong critical thinking skills and ability to draw insights to improve the product and customer experience. Very good verbal and written communication & presentation skills. Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus. Very hands-on experience in Excel sheets and advanced data analysis. Excellent communication skills and experience working with a Cloud/SaaS company would be ideal.

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi Punjabi

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. What are we looking for Be responsible for staying current on industry trends offering ideas and solutions to client needs. Passionate & self-motivated and constantly looking for better ways to bring email concepts and development to new heights. Work independently in a structured team without close supervision. You understand cross-client, cross-platform, and cross-device compatibility. Experience with email automation, triggers, and deployment. Strong working knowledge of HTML5, CSS3 as they are used in email specifically. Working knowledge in a programming language such as JavaScriptExperience with LiquidExperience working with e-mail testing tools such as LitmusStrong Problem-solving skills. Roles and Responsibilities: Solid hands-on experience in CRM or multi-channel marketing.Experience in working with CRM tools (Braze ideally, other tools considered)Good understanding of the tech CRM landscape and main trends in the industry.Customer-centric & strategic mindset, knowledge about how to drive loyalty and retentionCross-department stakeholder managementExperience with LiquidExperience working with e-mail testing tools such as LitmusWorking knowledge in a programming language such as JavaScript Qualification Any Graduation

Skill required: Marketing Operations - Adobe Campaign Classic Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAdobe Campaign uses customer data to create, coordinate, and deliver dynamic campaigns through email, mobile, offline channels etc. What are we looking for 3.Task Management and Work Orchestration:oOversee and coordinate task management across multiple campaign stages, including monitoring, email development, and deployment.oCollaborate with cross-functional teams to ensure campaigns are delivered on time and meet the quality standards expected.oMaintain close communication with project managers to track progress and ensure timely execution.4.CRM tool knowledge:Experience in CRM tool knowledge like Braze, adobe, SFMC will be added advantage2.Data Tracking & Reporting:oTrack and document campaign performance metrics, providing detailed reports to stakeholders.oCollaborate with project managers (PMs) and technical leads to quickly identify, escalate, and resolve any campaign anomalies or issues.oProvide actionable insights based on campaign data to help refine and optimize future campaigns. Roles and Responsibilities: 1.Campaign Monitoring:oUtilize dashboards within SFMC, Adobe or Braze and external tools to monitor and analyze campaign journeys, Cloud Pages, and adhoc campaigns.oRegularly review campaign performance to ensure smooth execution and compliance with set goals.oAct as the first line of defense to identify campaign-related issues and anomalies, ensuring timely resolution. Qualification Any Graduation

Job Summary: We are looking for a Marketing & Sales Manager to drive revenue growth, protect market share, and develop new business opportunities in the Plastic manufacturing industry . The ideal candidate will be responsible for achieving sales targets, enhancing RFQ conversion rates, and exploring innovative product opportunities in domestic and international markets. Key Responsibilities: 1. Revenue & Business Growth: Meet Top Line revenue as per the budgeted targets . Protect the share of business and present monthly performance reports. Execute the UDAAN business plan and ensure successful New Business Development (NNB) . Identify growth opportunities through market analysis in India & abroad , targeting two innovative & profitable products per year . 2. Financial & Collection Management: Achieve 95% collection as per payment terms , including debtors, tooling, and supplier payments . Negotiate raw material (RM) cost increases with customers based on settlement norms. 3. Sales Performance & Market Expansion: Increase RFQ hit rate to 25% , enhancing the conversion of sales inquiries into orders. Expand the companys presence by participating in technical shows and exhibitions . Key Skills & Competencies: Strong knowledge of sales strategies, business development, and market analysis . Expertise in collection management, RFQ conversion, and negotiation skills . Excellent communication, leadership, and relationship-building abilities. Ability to drive new product development and international market expansion . Qualifications & Experience: Bachelor's/Masters degree in Marketing, Business Administration, or a related field . Minimum 8-12 years of experience in sales & marketing, preferably in the / Plastic manufacturing industry . Proven experience in budget management, revenue growth, and customer engagement .

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place. We have an outstanding opportunity for a Solutions Engineer to work with our Manufacturing & Energy industry customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in Mumbai, India! The successful applicant will have a track record of working with organizations across Manufacturing, Energy, and/or Oil & Gas, in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. They should be capable of articulating a compelling business value proposition centered on transformation. Candidates should communicate clearly and simply the importance of change, why Salesforce is an essential partner in this journey, and why this change is imperative now. Typical Day of a Solution Engineer: Facilitate outcome-focused dialogue to understand and define a customer s business requirements by conducting discovery calls Partner with customers to develop a vision for their future on the Salesforce platform for both short and long term goals Make that vision come to life by configuring and presenting the art of the possible on our platform through a product demonstration Participate in trainings and certifications to acquire and maintain skill sets Interface product and enablement teams to provide feedback from the field and drive solution growth Establish and share a point of view on business value provided by the solution with potential customers Specific Responsibilities: Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Engage with business users to build solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. The ability to authoritatively present and articulate the business value to managers and executives of all levels. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative. Required Skills: Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Relevant years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM, Distributor Management Systems, ERPs, or other high value business solutions. Industry Experience: Experience in solutioning for Manufacturing / Energy/ Oil & Gas Industry customers would be a plus. 15+ years of Strong focus and experience in pre-sales or implementation is required. Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. Experience in sophisticated solution selling to Enterprise customers A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Outstanding presentation and demonstration skills. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life About the role: We are seeking a dynamic and results-driven leader of Marketing to oversee and drive the execution of marketing strategies and strengthen our market leadership across the customer segments through multiple channels in India. This individual will be responsible for ensuring alignment with overarching business objectives while managing the teams to deliver high-impact marketing programs. The ideal candidate will possess exceptional leadership, decision-making, and communication skills, as well as the ability to adapt in a fast-paced and evolving environment. Responsibilities may include the following and other duties may be assigned. Strategy Execution: Ensure that all marketing campaigns and initiatives are aligned with the overall business strategy and objectives defined and cascaded by marketing strategic pillars based on the market segmentation. Translate strategic objectives into actionable plans. Maintain a focus on mid to long-term growth while balancing short-term execution demands. Customer-Centric Focus : Maintain a deep understanding of the target audience and customer needs in India, ensuring all marketing efforts are tailored to drive customer engagement and satisfaction. Continuously assess and adjust strategies based on customer feedback and market insights to ensure campaigns resonate with key audiences. Strategic Collaboration and Stakeholder Influence: Foster strong working relationships with key stakeholders across Enablers, Commercial Teams and Functions. Collaborate across the board to ensure seamless execution of integrated marketing campaigns. Influence stakeholders at all levels to ensure alignment and buy-in for marketing strategies and initiatives. Resourcefulness and Problem Solving : Demonstrate resourcefulness in overcoming challenges and navigating obstacles, from tight budgets to shifting timelines. Lead the team in creative problem-solving, offering innovative solutions to improve campaign effectiveness and efficiency. Agility and Change Management : Lead the marketing team through changes in strategy, priorities, or market conditions. Adapt quickly to changes in market trends, competitor activity, and business objectives while keeping the team aligned and focused. Ensure continuous improvement through feedback loops and adaptability in approach. Communication and Transparency : Maintain clear, transparent, and consistent communication with all team members and stakeholders. Provide regular updates on campaign progress, challenges, and successes, ensuring alignment and visibility across functions. Foster an environment where open feedback and collaborative problem-solving are encouraged. Required Knowledge and Experience: Bachelor s degree as a minimum and 12+ years of relevant experience in leadership roles in Commercial Functions: Marketing, Strategic Accounts, Country Leadership, Business, with a focus on execution and cross-functional collaboration. 7+ years of managerial experience with proven track record in performance management, coaching, and developing high-performing teams. Proven track record of delivering business objectives and high-impact marketing campaigns that drive measurable results. Strong decision-making, prioritization, and project management skills. Exceptional communication and interpersonal skills with the ability to influence and engage stakeholders at all levels. Strong understanding of customer behavior, market trends, and competitive landscapes. Demonstrated ability to manage change, foster innovation, and solve complex challenges. Ability to thrive in a fast-paced and dynamic environment. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

Responsibilities: * Develop sales strategies & manage team performance. * Drive customer acquisition through marketing efforts. * Foster strong client relationships. * Collaborate with cross-functional teams. * Customer Account Management.

Fynd is India s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries. About the Role We are hiring a Product Growth Manager to lead initiatives at the intersection of retail, AI, and product execution. This role requires someone who can conceptualize and build AI-native features, scale them effectively, and drive adoption through experimentation, data insights, and structured execution. You will work closely with engineering, machine learning, product, and business teams to deliver AI-powered capabilities that solve real-world retail challenges. The ideal candidate has strong technical foundations, sharp product instincts, and a proven ability to operate with speed and ownership in high-growth environments. What will you do at Fynd Build and launch AI-native product features in collaboration with ML and engineering teams. Drive product-led growth initiatives focused on activation, retention, and adoption. Translate AI/ML capabilities into scalable and intuitive product experiences. Work hands-on with model deployments, inference systems, and API integrations. Own end-to-end product execution from problem discovery to roadmap delivery and post-launch iteration. Contribute to platform strategies that scale AI features from MVPs to production-grade adoption. Understand and influence product flows specific to retail, catalog systems, and commerce automation. Some Specific Requirements: AI and Technical Foundations Strong grasp of LLMs, embeddings, vector databases, RAG, and fine-tuning methods like LoRA and QLoRA. Hands-on experience with OpenAI, Hugging Face, LangChain, LlamaIndex, and production-grade AI tooling. Familiar with AI workflows using FastAPI, Docker, MLflow, and model serving via Ray or TorchServe. Comfortable working with GitHub, Git, and tools for managing models, code, and experiments. Good understanding of microservices, API design (REST/GraphQL), and scalable backend systems. Experienced in CI/CD setup for training and deploying ML models to production. Data and Analytics Proficient in SQL, BigQuery, and Looker Studio for data exploration and dashboards. Able to design KPIs, success metrics, and user journey insights for product analytics. Knowledge of tools like dbt, Airflow, and event-based platforms like PostHog or Mixpanel. Experience with A/B testing, funnel analysis, and behavioral cohort tracking. Retail and Product Execution Solid understanding of retail workflows, product catalogs, and commerce ecosystems. Experience building and scaling digital products with real-world user adoption. Strong product judgment and ability to balance business, user, and technical priorities. Stakeholder Management and Execution Leadership Ability to lead and influence cross-functional teams to drive high-quality execution. Strong communication skills to present AI-driven concepts to both technical and non-technical audiences. Experience with Agile methodologies and tools such as Jira, Confluence, and Asana for planning and tracking. Preferred Experience 2 to 5 years in product, growth, or AI-focused roles. Experience in building and scaling AI-powered or technology-driven platforms. Exposure to retail, e-commerce, or SaaS environments. Track record of delivering outcomes in fast-paced, cross-functional teams. Why Join Us Be part of a team shaping the future of AI-native platforms in digital commerce. Work closely with leading AI engineers, product teams, and business stakeholders. Own and execute high-impact initiatives with autonomy and accountability. Operate in a culture that values speed, clarity, and innovation. If youre someone who thrives on execution, loves solving complex problems, and wants to build the future of AI-native platforms, we d love to have you on board Growth Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially. Flex University We help you upskill by organising in-house courses on important subjects Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you. Culture Community and Team building activities Host weekly, quarterly and annual events/parties. Wellness Mediclaim policy for you + parents + spouse + kids Experienced therapist for better mental health, improve productivity & work-life balance We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment

"> About Prospecta Founded in 2002 in Sydney, Australia, with additional offices in India, North America, Canada, and a local presence in Europe, the UK, and Southeast Asia, Prospecta began with a mission to provide top-tier data management and automation software for enterprise clients. Over the years, we have grown into a leading data management software company. Our flagship product, MDO (Master Data Online), is an enterprise Master Data Management (MDM) platform that facilitates comprehensive data management processes from creating accurate, compliant, and relevant master data to efficient data disposal. We have established robust processes in asset-intensive industries such as Energy and Utilities, Oil and Gas, Mining, Infrastructure, and Manufacturing. Culture at Prospecta At Prospecta, our culture is centred around growth and the excitement of embracing new challenges. We have a passionate team that collaborates seamlessly to create value for our customers. Our diverse backgrounds make Prospecta an exhilarating place to work, bringing a rich tapestry of perspectives and ideas. We strive to foster an environment that is focused on both professional and personal development.Career progression here isn t just about climbing a ladder it s about experiencing a continuous flow of exciting, meaningful opportunities that enhance personal development and technical mastery, all under the mentorship of exceptional leaders. Our interconnected organizational structure focuses on agility, responsiveness, and achieving tangible outcomes. If you re someone who thrives in a dynamic environment, enjoys wearing multiple hats, and is willing to go the extra mile to achieve goals, Prospecta is the workplace for you. We courageously push boundaries in everything we do, while sharing a sense of fun and celebrating both small and big wins. About the Job Position: Account Executive Location: London Role Summary: In this Prospecta is seeking an Account Executive to join our growing team. Join a late-stage Series-A funded, rapidly growing SaaS Data Management organization. Account Executive are expected to prospect, build, and close ACV revenue. Extremely competitive comp plan, and Prospecta s MDO platform s Endorsed App status with SAP gives you access to one of the largest sales organizations in the world to collaborate and execute sales cycles together. Account Executive are expected to build and develop trusted relationships with partners like SAP and others. Key Responsibilities Expands sales within existing and/or new accounts while building relationships with key customer decision makers. Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Prospecta s solutions to customer business requirements. Develop and manage alliances / channels (including some large global SI s) within your region to drive revenue from alliance partners. Expected to build and develop trusted relationships with partners like SAP and others. Timely documentation within CRM of customer and activity data. Accountable for accurate forecasting, achieving quarterly targets, and the implementation of agreed account and business plans. Collaborates with extended internal teams (marketing, alliances, presales, etc.) to develop an effective plan for the assigned client base, to include account plans, territory marketing activities. Promotes Prospecta s products, maximizes brand recognition and mindshare, and publicizes success stories. Demonstrates product to business stakeholders. Respond to RFP s / RFI s and draft proposals and SOW s. Prospect net new customer base and adopt foot at the door approach to open net new logos. Provides customer feedback to internal stakeholders for product, systems, and process improvements. Sell-to and interact with executive-level customer decision makers, to include up to CXO levels. Must have: 1-5 years of SaaS/Enterprise Software sales experience. A Hunter with a demonstrated track record of exceeding quarterly targets. Fully adept at consultative effectiveness and establishing trust with internal and external customers. Experience with account management and expanding solution footprints within existing customers Understanding of a customer s decision-making process, goals, strategies, and business objectives. Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement. Keeping up with product information and updates. Complete, big picture understanding of the business and technical contexts of key accounts. Graduate or higher educational background. Good to have Prior direct SAP or SAP ecosystem experience is an advantage for this role. Driven, self-starter who exudes leadership on territory and compels others to get on board. Use experience and knowledge to resolve complex issues in creative and effective ways. Hands on approach and attitude to get things done. What will you get: Growth Path: At Prospecta, your career journey is one of growth and opportunity. Here, depending on your career journey you can either kickstart your career or accelerate your professional development in a dynamic environment. Your success is our priority, and as you demonstrate your abilities and achieve results, you ll have the chance to advance into a Sales Manager role. We re committed to helping you elevate your experience and skillsets, providing you with the tools, support, and opportunities to reach new heights in your career. Benefits: Competitive salary. Generous paid time off. Ongoing learning & career development. Annual company events and workshops. How to Apply: If you are ready to be part of an innovative and forward-thinking organization, send your resume and cover letter to careers@prospecta.com Join us at Prospecta and take the first step towards an exciting and rewarding career

Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Analyst Qualifications: Graduate - Diploma in Any Discipline Years of Experience: 3 to 5 years Language - Ability: English(International) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designDesign, implement, develop & manage Salesforce Marketing Cloud. A CRM platform that allows to create and manage marketing relationships and campaigns with customers. It is an integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and mgmt and data analysis. Custom scripting languages used to personalize landing pages, create applications, construct cross-channel templates or layouts. What are we looking for Individual will be responsible to manage and configure user permissions and asset access rights in SFMCManage end-to-end Multi Channel campaign process Configuring instance settings and environments in SFMC Managing operations for importing and exporting data to/from Database Individual is needed to complete tasks (deploy emails, Generate Distribution list, create workflows, Create Test data, Test workflow end to end, manage calls with the project managers) on time and error-freeEnsure technical workflows are up and running Follow transactions/issues tracking mechanism and capture all the details required on the tracking tool Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsCandidate should be a graduate Minimum 2 years experience as SFMC admin. Strong verbal and written communication skills Experience in SFMC Lifecycle and QACreate and execute complex data management workflows Import and ETL (Enrich, Transform & Load) data to feed your database Create custom queries and manage your audiences list Able to perform advanced operations to manage & manipulate database schemas, data types and values Exporting lists and importing data from various data sources - external & FTP server Customizing and creating new report templates as per requirement. Troubleshooting technical issues with the campaign execution Creating and managing the user permissions and asset access rights Managing and configuring the different instance environments. Understanding of Automation and Framework Development Excellent customer service skills and experience in customer facing role. Able to work in a highly dynamic environment and able to multi-task. Strong analytical knowledge in the marketing space. Impeccable time management and communication skills Project and Client (Brand team) management experience is a must. Knowledge of how a Database works which can be leveraged for Campaign Management is a must. Knowledge of SQL and JS desirable Qualification Graduate - Diploma in Any Discipline

Communicate with potential customers, and convert inquiries into sales. Maintain relationships with existing clients and provide after-sales support. Work closely with the marketing and operations teams. MS Office and CRM tools

Responsibilities: Customer Facing: Provide the best user experience for our customers and be their primary point of contact. Primarily responsible for initiating, managing, and maintaining strong relationships and building client engagement with all stakeholders at the client end in a structured manner. Document customer requirements, and understand the nuances of their work processes, the pain points, and resulting needs. Seamlessly onboard and set up new customers to accustom to the Zyla product - operations, reporting, escalations/raising tickets etc. Hold Zyla product demonstrations for prospective corporate partners. Aid in product design and product development. Run regular check-in meetings through weekly, monthly, and quarterly business reviews to proactively address customer needs, and concerns, and provide quick and effective solutions. Look into customer engagement and ensure improvement on key success metrics and factors such as increasing product adoption, increasing Net Promoter Score (NPS), reducing churn and thereby increasing renewals. Interpret customer insights with the Sales team to drive changes in the product and act as the voice of the customer for the Product team. Offer: Opportunity to directly work on a very innovative product that has a big societal impact. Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, and operation gurus. An open setup where you can innovate every day. A home-like office with home-like perks :) Skills : - Blended process,Chat process,Voice process,Excel,Net Promoter Score,NPS,Customer Support,Client Relationship Management,Client Onboarding,Customer Engagement,Customer Retention,Customer Success,Client handling,Excellent verbal and written communication skills,client onboarding experience Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

About the Opportunity Join a leading technology firm at the forefront of digital innovation in the tech sector. We specialize in building transformative, scalable web solutions that drive business growth and customer engagement. This is a unique opportunity to work on high-impact projects in a vibrant on-site setting in India. Role & Responsibilities Collaborate with cross-functional teams to design, develop, and deliver scalable web applications integrating both frontend and backend technologies. Develop responsive user interfaces using modern JavaScript frameworks and ensure seamless user experiences across devices. Build robust backend services using Node.js (or similar) and integrate RESTful APIs to support dynamic application features. Maintain high-quality code standards through code reviews, unit testing, and continuous integration practices. Troubleshoot and resolve technical issues, ensuring optimal performance and reliability of applications. Participate actively in agile development, collaborating in daily stand-ups and sprint planning sessions in an on-site environment. Skills & Qualifications Must-Have: Proficiency in JavaScript, HTML, CSS, and modern frontend frameworks (e.g., React, Angular, or Vue). Strong backend development skills using Node.js, Python, or Ruby with experience in building RESTful APIs. Solid understanding of databases, both SQL and NoSQL, and integration techniques. Experience working in agile teams with excellent collaboration and communication skills in an on-site setting. Preferred: Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization technologies like Docker or Kubernetes. Exposure to DevOps practices including CI/CD pipelines and automated testing frameworks. Benefits & Culture Highlights Competitive salary and comprehensive benefits package. Collaborative and innovative work environment with opportunities for professional growth. Modern office setup fostering teamwork and creative problem-solving. If you are passionate about building dynamic, full-stack solutions and looking to make a significant impact in a forward-thinking company, we invite you to apply for this exciting opportunity.

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc. ) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc. ) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc. ) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc. ) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Priority customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.