13699 Customer Engagement Jobs - Page 23

About the Role Zenoti is seeking a highly skilled and customer-obsessed Lead, Technical Accounts to partner with some of the world s leading salons, spas, medical spas, and wellness businesses. As a Lead, Technical Accounts in the Support TAM team - you will act as the strategic and technical liaison for assigned customer accounts, ensuring their operational success on the Zenoti platform. This role blends technical troubleshooting, account oversight, analytics, customer relationship management, and cross-functional collaboration. You will drive improved customer experience, ensure seamless issue resolution, and act as the voice of the customer within Support and Product. What You Will Be Do...

Qualification : Graduate/MBA in Marketing Experience : 5-6 Industry : Paint Manufacturing The Sales Officer/Executive for Industrial Coating B2B is responsible for developing and managing business in the industrial paint, coatings and EC sector This role requires building strong relationships with B2B clients, driving sales, and ensuring revenue targets are met through market penetration and customer engagement

What We Offer Competitive salary and bonus scheme Flexible working hours with a hybrid working model Opportunities to collaborate with global teams Strong learning and development support Clear pathways for career progression An inclusive and encouraging working environment What You ll Do Analysis Insights Examine intricate customer datasets to provide practical insights that guide leadership and cross-functional groups. Conduct customer segmentation analyses, including RFV (Recency, Frequency, Value) modeling and repeat purchase behavior analysis. Assess sales and marketing outcomes across initiatives to support data-driven customer engagement and revenue growth. Validate business hypothese...

Job Title: Senior Specialist, Marketing Intelligence Band: P1 Experience: 8-10 years Location: Gurugram Position type: Full time Shift Timing: 1-10 PM What this Job Involves: As a Marketing Intelligence Analyst, you will provide in-depth research and analysis around the business landscape, business lines, target audiences and customer/prospect needs and priorities. Reporting to the Audience Intelligence Senior Director, you will be part of the Global Campaigns and Programs COE that consists of a diverse group of subject matter experts working together to deliver best in class audience centric campaigns and drive continuous improvement in terms of marketing generated demand. You will utilize ...

About the Role Zenoti is seeking a highly skilled and customer-obsessed Support Technical Account Manager (TAM) to partner with some of the world s leading salons, spas, medical spas, and wellness businesses. As a TAM, you will act as the strategic and technical liaison for assigned customer accounts, ensuring their operational success on the Zenoti platform. This role blends technical troubleshooting, account oversight, analytics, customer relationship management, and cross-functional collaboration. You will drive improved customer experience, ensure seamless issue resolution, and act as the voice of the customer within Support and Product. What You Will Be Doing Customer Engagement Issue O...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you re part of the team at Thermo Fisher Scientific, you ll do important work. Surrounded by collaborative colleagues, you ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world. Responsibilities: Revenue attainment: Support revenue attainment for LSI stock-and-sale businesses comprising chemicals, consumables, Equipment etc. through rigorous backorder management, close coordination with cross-function...

Summary Responsible for designs and architecture for DERMS product modules. Will work on highly complex software projects that require in-depth domain knowledge or two or more specialized architecture areas. Roles and Responsibilities In this role, you will: Lead and coordinate the domain technical and business discussions relative to future architecture direction across the product portfolio or product line. Analyze design and develop a roadmap and implementation plan based upon a current vs. future state in a cohesive architecture viewpoint. Review and/or analyze and develop architectural requirements at domain level within product portfolio or team. Participate in the enterprise architect...

About The Role Skill required: Marketing Operations - Operations Management Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We e...

About The Role Job Title – Corporate Mobility Analyst, 11 (Analyst) Management Level :11, Analyst Location:Bangalore/ Gurgaon/Hyderabad/Chennai Must have skills: Immigration Good to have skills: Knowledge of immigration and travel industry practices, including airlines, hotels, car rentals, and travel booking systems, would be an added advantage. Job Summary : Mobility team is responsible for the day- to-day service delivery of Mobility services in connection with assigned population of personnel traveling to various countries. Working as part of the Mobility, the role demands that he/she will be required to collect complete documentation from assignees and handle any Mobility queries. Roles...

We are Hiring!!!! Department: OPM Location: Hyderabad Experience: 2-4 Years Industry: Electronics Manufacturing / EMS Qualification : Any Graduate Company Overview Join a global leader in Electronics Manufacturing Services (EMS) , driving innovation and excellence in high-volume production for top-tier brands. We specialize in New Product Introduction (NPI) , Surface Mount Technology (SMT) , and Final Assembly, Test & Pack (FATP) processes, delivering world-class solutions that meet stringent quality and performance standards. Be part of a dynamic team that values technology, precision, and customer success . Role Summary We are seeking a Project Manager with proven expertise in managing NPI...

Roles and Responsibility Develop and implement digital strategies to enhance customer engagement and relationship management. Utilize CRM software to analyze customer data and provide personalized marketing campaigns. Collaborate with cross-functional teams to achieve business objectives and improve overall performance. Identify new business opportunities and develop plans to pursue them. Build and maintain strong relationships with customers through effective communication and issue resolution. Stay updated with industry trends and best practices in digital marketing and sales. Job Requirements Proven experience in digital marketing, sales, or a related field. Strong understanding of CRM so...

Good communication skills Must have skills --- Pega CSSA (preferred)/CSA, Cloud architecture, Azure Kubernetes Services, Gitlab Good to have skills --- Production support experience, Integration, application upgrade, cloning and deployment experience Pega Certification: Pega Certified Senior System Architect (CSSA) Minimum of 6-8 years of hands-on experience in Pega application development. Proficiency in Pega PRPC (Pega Rules Process Commander) version X or later. Strong understanding of business process modelling and design. Experience with Pega's Smart BPM methodology. Knowledge of database concepts and SQL. Experience with Pega decisioning and customer engagement frameworks is a plus. Fa...

Job Title : Manager / Senior Manager Engagement & Event Management Job Type: Full-time Reporting to: Deputy General Manager - Student Success & Engagement Department: Student Success & Engagement Location: Bangalore/Hyderabad Role Overview: The Manager / Senior Manager Learner Engagement will be responsible for leading co-curricular and extra curricular events that enhance student engagement, and overall satisfaction across online programmes at BITS Pilani Digital. The role focuses on monitoring academic and behavioural indicators, implementing proactive engagement strategies, organising well being and mental healthfocused interventions, managing early-intervention mechanisms, and collaborat...

In this role, the Domain Architect will be responsible for managing team for one of Solution Area and bring thought leadership in customer engagement. Candidate will also be responsible for quality delivery and delivery project KPI tracking and adhering. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Manage Nokia Internal Stake holder engagements with solution capabilities from multiple sources and technologies. Build understanding and preference for Nokia products and solutions by influencing regional team decisions and strategic direction. Demonstrate significant operational as well as commercial knowledge of clients' business and uses this to build credibility as well as identify sales o...

Responsibilities: * Lead CRM strategy & execution across customer platforms. * Drive CX transformation with Microsoft Dynamics & Oracle CRM. * Manage customer lifecycle from acquisition to loyalty. Health insurance Provident fund Annual bonus

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/design Evaluates and streamlines business processes to maximize efficiency...

Partner Operations Manager Job Description About The Role Reporting to the Senior Director, Partnership Success the Partner Operations Manager will oversee operational projects related to Fullstack Academy and Simplilerns university and tech partnerships. This is a dynamic role that includes project management, operational implementation, and partner communication. Project management, scheduling, organizing, record-keeping, reporting, and handling information flow are key elements of this role. As a Partner Operations Manager, you will have a great opportunity to work with a leading educational brand, get exposure to the U.S. education market and to top tier U.S. universities and tech compan...

Job Title: Techno-Commercial Sales Manager Mineral Processing / Beneficiation & Equipment Flowsheet Solutions (India Market) Location: Gurugram, India About Metso: Metso is a global leader in sustainable technologies, comprehensive solutions, and services for the minerals processing and metals refining industries We enable mining customers worldwide to enhance productivity, resource efficiency, and environmental performance As we continue to expand our footprint in India, we are seeking an experienced Techno-Commercial Sales Manager to lead flowsheet-based and equipment solution selling across key mining segments Key Responsibilities: Develop and deliver customized beneficiation and mineral ...

Seeking a Customer Retention Specialist to reconnect with potential customers, recover lost sales, and improve satisfaction through personalized calls, emails, and CRM insights. Focus on empathy, follow-up, and customer experience.

Skill required: Plan - Supply Chain Supply Planning Designation: Supply Chain Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do The role is to support the trading operations team, ensuring that tasks are undertaken accurately to drive overall performance in the business unit. Support the development of a strong trade plan and support planning and optimizing events to deliver end customer and commercial goals.Use insights and analysis to drive through new initiatives which focus on the customer to drive sales, conversion, customer engagement, and digital participation. What are we looking for Trading Operations Manage daily pricing update pr...

Skill required: Plan - Supply Chain Supply Planning Designation: Supply Chain Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do The role is to support the trading operations team, ensuring that tasks are undertaken accurately to drive overall performance in the business unit.Support the development of a strong trade plan and support planning and optimizing events to deliver end customer and commercial goals. Use insights and analysis to drive through new initiatives which focus on the customer to drive sales, conversion, customer engagement, and digital participation. What are we looking for Trading Operations Manage daily pricing up...

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do Solid hands-on experience in CRM or multi-channel marketing. Experience in working with CRM tools (Braze ideally, other tools considered) Good understanding of the tech CRM landscape and main trends in the industry. Customer-centric & strategic mindset, knowledge about how to drive loyalty and retention Cross-department stakeholder management Experience with Liquid Experience working with e-mail testing tools such as Litmus Working knowledge in a programming language such as JavaScriptRole r...

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketin...

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do Solid hands-on experience in CRM or multi-channel marketing. Experience in working with CRM tools (Braze ideally, other tools considered) Good understanding of the tech CRM landscape and main trends in the industry. Analytical skills, ability to work with KPIs and create reports and convert insights into next-step actions Customer-centric & strategic mindset, knowledge about how to drive loyalty and retention Cross-department stakeholder management Ability to work with HTML and CSS. Role req...

Skill required: Plan - Supply Chain Supply Planning Designation: Supply Chain Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do The role is to support the trading operations team, ensuring that tasks are undertaken accurately to drive overall performance in the business unit. Support the development of a strong trade plan and support planning and optimizing events to deliver end customer and commercial goals. Use insights and analysis to drive through new initiatives which focus on the customer to drive sales, conversion, customer engagement, and digital participation. What are we looking for Trading Operations Manage daily pricing upda...