Digital Officer - Virtual Relationship Manager

1 - 5 years

4 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

  • Develop and implement digital strategies to enhance customer engagement and relationship management.
  • Utilize CRM software to analyze customer data and provide personalized marketing campaigns.
  • Collaborate with cross-functional teams to achieve business objectives and improve overall performance.
  • Identify new business opportunities and develop plans to pursue them.
  • Build and maintain strong relationships with customers through effective communication and issue resolution.
  • Stay updated with industry trends and best practices in digital marketing and sales.

Job Requirements

  • Proven experience in digital marketing, sales, or a related field.
  • Strong understanding of CRM software and its applications.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Experience working with IT enabled services or BPO is an added advantage.

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