6 Customer Experience Management Jobs
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2.0 - 6.0 years
Pune, All india
On-site
As a Technical Support Specialist in the Animal Health industry, your role involves providing technical support to the Zonal Sales team. You will conduct technical training sessions on animal health and products for AFMs, organize and participate in technical seminars and meetings for Animal Health practitioners and Dairy Farmers. Your coordination with the Sales team will ensure the sharing of technical information and resolution of customer complaints effectively. Key Responsibilities: - Provide Technical Services to the internal team and external customers in your assigned geography through on-site customer visits and off-site telephonic support. - Execute a comprehensive technical servic...
Posted 1 week ago
3.0 - 7.0 years
Gurugram
Work from Office
We are looking for a skilled ITF Manager to join our team in Bengaluru. The ideal candidate will have 3 to 7 years of experience and a strong background in customer experience management, offering premier omnichannel support to top global companies. Roles and Responsibility Manage and oversee the implementation of ITF solutions for seamless customer experiences. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Analyze customer feedback and implement changes to improve overall customer satisfaction. Ensure compliance with industry standards and be...
Posted 3 weeks ago
2.0 - 5.0 years
Kolkata
Work from Office
Roles and Responsibility Manage and lead a team of customer support representatives to achieve high levels of customer satisfaction. Develop and implement process improvements to increase efficiency and productivity. Provide coaching and training to team members to enhance their skills and performance. Monitor and analyze customer feedback to identify areas for improvement. Collaborate with other teams to resolve complex customer issues and improve overall customer experience. Ensure compliance with company policies and procedures. Job Requirements Proven experience as a Team Leader or Manager in a customer-facing environment. Strong knowledge of customer service principles and practices. Ex...
Posted 3 weeks ago
2.0 - 5.0 years
Mumbai, Thane
Work from Office
Roles and Responsibility Manage and maintain accurate and up-to-date records and databases. Analyze and interpret complex data sets to identify trends and patterns. Develop and implement effective data management processes and procedures. Collaborate with cross-functional teams to achieve business objectives. Provide exceptional customer service and support to internal stakeholders. Utilize advanced analytical and problem-solving skills to drive business growth. Job Requirements Strong understanding of data analysis, reporting, and customer service principles. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadlines. Strong ...
Posted 3 weeks ago
2.0 - 7.0 years
Mumbai, Thane
Work from Office
We are looking for a highly skilled and experienced Executive - Procurement to join our team. The ideal candidate will have 2-7 years of experience in procurement or a related field. Roles and Responsibility Manage and coordinate procurement activities, including purchasing and inventory management. Develop and implement procurement strategies to achieve business objectives. Conduct market research and analyze trends to identify cost-saving opportunities. Negotiate contracts with suppliers and vendors to ensure best value. Collaborate with cross-functional teams to align with business goals. Ensure compliance with company policies and procedures. Job Requirements Bachelor's degree in Busines...
Posted 3 weeks ago
9.0 - 12.0 years
7 - 11 Lacs
Pune
Work from Office
? Creation of complete Seat CAE Models [System level] ? Expereince in model build for plastic parts, structural parts, seat foams etc ? Build NVH seat models using Crash and safety seat models ? Ability to do integration of Front and Rear seats and debug NVH mode l [Welds / Bolt / Adhesives etc.] ? Experience with modal and vibration analyses for Seats systems ? Ability to post process seat mo dal or frequency response analysis results using Hyperworks tools. ? Experience in CAE-TEST correlation projects ? Ability to devel op CAE modelling procedures using physical test-CAE correlations ? Ability to provide feasible design solutions to meet requirement targets ? Creating detailed reports on ...
Posted 1 month ago
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