3639 Customer Engagement Jobs - Page 22

Branch Gold Loan Officer INTERNAL USAGE: (to be removed before publishing externally) No. of Vacancies Manager Branch Operations Head Is a Team leader N Team Size 0 Grade Officer, AM, DM Business Rural Lending Department Rural Lending Gold Sub - Department NA Location - About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. ---- --------------------- --------------------- Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills"-----------------

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc. ) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc. ) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Priority customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

Branch Gold Loan Officer INTERNAL USAGE: (to be removed before publishing externally) No. of Vacancies Manager Branch Operations Head Is a Team leader N Team Size 0 Grade Officer, AM, DM Business Rural Lending Department Rural Lending Gold Sub - Department NA Location - About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. ---- --------------------- --------------------- Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills"-----------------

Job Title Service Account Manager - Mumbai Job Description Job title: The Service Account Manager will be responsible for managing and nurturing long-term relationships with assigned clients. This role ensures the delivery of high-quality services, drives customer satisfaction, identifies opportunities for account growth, and serves as the main point of contact for all service-related matters. Our role: Collaborates closely with marketing, services, and supply chain teams to create optimal offers for key accounts, ensuring all aspects of the proposal align with customer requirements and company objectives. Creates and executes comprehensive annual customer account plans with support from commercial management, setting clear targets and strategic actions to drive sustained business growth. Presents and thoroughly explains the product portfolio to customers, supporting promotional activities and ensuring a comprehensive understanding of product benefits and features. Implements targeted action programs for key accounts, working collaboratively to enhance the performance of the company and achieve defined sales targets. Ensures full compliance with Philips business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the companys reputation. Executes the day-to-day operational activities pertaining to improved customer experience, ensuring meticulous attention to detail in overseeing all aspects, working under direct supervision. Conducts in-depth analysis of customer feedback and visit data, leveraging sophisticated analytics to extract actionable insights that inform strategic decisions and drive continuous enhancement of the customer experience. Ensures an unparalleled level of customer experience during customer visits, meticulously orchestrating every touchpoint to exceed customer expectations and foster long-lasting brand affinity. Improves customer engagement and experiences by curating and executing innovative initiatives, fostering emotional connections and brand loyalty among visitors. Helps to conduct executive briefings for customer prospects and executives, focusing on industry-specific outcomes and the strategic impact of Philips solutions to address unique challenges and objectives. Handles the intricate network of operations, infrastructure, budget, and logistics of the customer experience with precision, ensuring every aspect is finely tuned to deliver a flawless customer journey. Participates in improvement initiatives, fostering a culture of innovation and excellence while driving tangible enhancements in operational efficiency and service delivery. Documents and codifies all processes, procedures, and best practices related to customer visits, ensuring a standardized approach that upholds Philips commitment to excellence across all touchpoints. Key Performance Indicators Revenue / OIT (Growth) / CSG IGM Contract Penetration Ontime contract renewal (OTCR) AR NPS+ Upgrades & Solution Business Customer Socket Retention Year over year growth Reoccurring revenues Account P&L, revenue and margin Youre the right fit if: Bachelor s degree in IT, Engineering, or a related field. 5+ years of experience in Account Management, Service Delivery, or Customer Success roles. Prior experience managing enterprise or key accounts is preferred. Experience working within the medical industry. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business . Discover our rich and exciting history . Learn more about our purpose . If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

Branch Gold Loan Officer INTERNAL USAGE: (to be removed before publishing externally) No. of Vacancies Manager Branch Operations Head Is a Team leader N Team Size 0 Grade Officer, AM, DM Business Rural Lending Department Rural Lending Gold Sub - Department NA Location - About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. ---- --------------------- --------------------- Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills"-----------------

Job Description- CRM Head Sales About Company: RAAM Group is an auto retail organization based out of Hyderabad with over $200 Mn in annual turnover along with interests in real estate, construction, and consumer retail. We are proud channel partners for leading automobile companies such as Mercedes-Benz, MG Motor, Honda, Ather, Alti Green & Tata. We have our footprint across Telangana, Andhra Pradesh, Karnataka & Maharashtra with a team size of over 2000 people. Job Summary: We are seeking a highly customer-centric and quality-driven professional to join RAAM Group as CRM Head Sales . This role is pivotal in managing the customer experience journey, addressing customer concerns, and driving continuous improvement in SSI (Sales Satisfaction Index) scores. The candidate will be responsible for overseeing and guiding a team of 4 CRM executives to ensure consistent customer satisfaction and operational excellence. Job Role: CRM Head – Sales (Customer Experience & SSI Focus) Location: Hyderabad (Banjarahills, Gachibowli, Kukatpally, Kondapur & Attapur) Experience: Minimum 4 years in CRM or customer experience leadership, preferably in the automobile sector Work Mode: On-site Brand : Morris Garages India Roles and Responsibilities: • Own and improve the end-to-end customer experience journey from booking to delivery. • Manage a team of 4 CRM executives and ensure their performance, training, and development. • Resolve customer complaints effectively and within stipulated timelines, ensuring zero escalations. • Drive improvements in SSI (Sales Satisfaction Index) scores through structured customer engagement and feedback resolution. • Track, analyze, and report SSI data; implement action plans based on findings. • Ensure timely post-delivery customer follow-ups and documentation compliance. • Conduct regular audits of customer touchpoints and process adherence. • Coordinate with sales, service, accounts, and delivery teams to eliminate friction points in the customer journey. • Implement and manage customer delight initiatives to foster loyalty and referrals. • Prepare weekly dashboards and monthly reviews covering CRM KPIs, SSI metrics, and customer feedback. Required Skills and Qualifications: • Bachelor’s degree in Business Administration, Customer Service, or related field. • Minimum 4 years of relevant experience, preferably in an auto dealership CRM or customer experience function. • Proven team management skills, ideally having led a team of CRM executives. • Deep understanding of SSI score methodology and customer satisfaction strategies. • Strong interpersonal and problem-solving skills with a customer-first mindset. • Proficiency in CRM software, Google Sheets/Excel, and dealership management systems. • Ability to manage pressure, drive ownership among team members, and resolve conflicts effectively.

Job Title: Executive - Customer Engagement (Agency) Company Name: Axis Max Life Insurance Job Description: The Executive - Customer Engagement will be responsible for driving customer engagement strategies and enhancing customer experience through effective communication and relationship management. This role will involve coordinating with agency partners to develop innovative customer engagement initiatives, ensuring that clients receive exceptional service and support. Key Responsibilities: - Develop and implement customer engagement strategies tailored to agency partners. - Collaborate with cross-functional teams to create and deliver effective communication materials and campaigns. - Monitor and analyze customer feedback to identify areas for improvement and enhance the customer experience. - Conduct training and support for agency partners to ensure adherence to customer engagement best practices. - Foster strong relationships with key stakeholders to drive collaboration and achieve business objectives. - Track and report on engagement metrics to evaluate the effectiveness of initiatives. Skills Required: - Strong interpersonal and communication skills to effectively engage with internal teams and external partners. - Excellent analytical skills to interpret customer data and feedback. - Proven ability to manage multiple projects and meet deadlines in a fast-paced environment. - Strong problem-solving skills to address customer concerns and propose effective solutions. - Ability to work independently as well as collaboratively in a team setting. Tools Required: - Proficiency in customer relationship management (CRM) software. - Familiarity with customer engagement platforms and analytics tools. - Experience with presentation software for creating engaging materials. - Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and documentation. - Knowledge of social media platforms for potential customer engagement outreach.

Job Title: Executive - Customer Engagement (Agency) Company Name: Axis Max Life Insurance Job Description: The Executive - Customer Engagement will be responsible for driving customer engagement strategies and enhancing customer experience through effective communication and relationship management. This role will involve coordinating with agency partners to develop innovative customer engagement initiatives, ensuring that clients receive exceptional service and support. Key Responsibilities: - Develop and implement customer engagement strategies tailored to agency partners. - Collaborate with cross-functional teams to create and deliver effective communication materials and campaigns. - Monitor and analyze customer feedback to identify areas for improvement and enhance the customer experience. - Conduct training and support for agency partners to ensure adherence to customer engagement best practices. - Foster strong relationships with key stakeholders to drive collaboration and achieve business objectives. - Track and report on engagement metrics to evaluate the effectiveness of initiatives. Skills Required: - Strong interpersonal and communication skills to effectively engage with internal teams and external partners. - Excellent analytical skills to interpret customer data and feedback. - Proven ability to manage multiple projects and meet deadlines in a fast-paced environment. - Strong problem-solving skills to address customer concerns and propose effective solutions. - Ability to work independently as well as collaboratively in a team setting. Tools Required: - Proficiency in customer relationship management (CRM) software. - Familiarity with customer engagement platforms and analytics tools. - Experience with presentation software for creating engaging materials. - Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and documentation. - Knowledge of social media platforms for potential customer engagement outreach.

In the automotive industry, Customer Experience Management (CXM) focuses on creating positive and memorable interactions at every touch point to build customer loyalty and drive business growth. Required Candidate profile To Apply, Call or share CV on whtsap - 9257050065, 9928662376

Job description Job Title: MS Dynamics 365 CRM Technical Consultant Location: Bangalore / Hyderabad - HYBRID Employment Type: Full-Time / Permanent Serve as in-house technical expert with a focus on helping our customers increase adaptability to Dynamics 365 CE and Power Platform products by providing advisory services. Provide technical guidance on new features and functionalities and encourage customer adoption. Help the customers Drive the deployment on Dynamics 365 CE and Power Platform and increase their consumption of the platform by providing deployment guidance, supporting development of the customers adoption models, and providing appropriate recommendations to overcome blockers. Be a proven self-starter who takes ownership of opportunities, works independently, manages multiple simultaneous tasks, and deals well with ambiguity and last-minute changes. Have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities. Coach and mentor PDMs to raise the technical ability of the rest of the team, and/or to become certified in required Dynamics 365 CE & Power Platform certifications. Technical Specialist will be responsible to collate and provide information on the product and trending customer issues/challenges with the team. Drive auditing of Case Notes and Tagging for future searches in Case tracking tool & maintain Knowledge Base. Have a commitment to customer and partner satisfaction, ability to thrive in a competitive team environment. Quickly develop client relationships and trust and ensure client/partner expectations are being set and met. Provide training and documentation feedback, updating role documentation as needed. Strong functional & technical knowledge concerning Dynamics 365 CE Excellent Communication and customer handling skills Good understanding of Dynamics 365 CE applications Key Responsibilities: Job Details: Experience 4 Years to 6 Years Job Location Bangalore/Hyderabad. Mode of Hiring Permanent Over 4 years of Dynamics CE consultant experience Strong understanding of Microsoft Dynamics 365 CE Experience of providing Demonstrations Experience of working on full life cycle implementations & configurations across multiple versions of Dynamics CE/365 Excellent communication and problem-solving skills Excellent understanding and knowledge of core Microsoft Dynamics CE/365 modules Ability to create high quality functional documentation and strong requirements gathering skills. MS Dataverse and Dynamics 365 model driven apps. Experience in designing/integrations utilizing Dynamics F&O, Power Platform and SharePoint Online Additional Preferred/Desired Skills: Power Platform Apps CE Plugins. Customer Insights Industry vertical knowledge

We are seeking a skilled and customer-focusedCustomer Service Representativeto join ourcustomer Serviceteam.The ideal candidate will have strong technical troubleshooting skills and asolid understanding of casino operations and gaming systems.You will be the first point of contactfor customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gamingexperience. Responsibilities: Handle incoming calls from customers promptly and professionally. Provide accurate and comprehensive responses to customer questions about products, services, and casino operations. Deliver exceptional customer service to build trust and ensure customer satisfaction. Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers Address customer queries related to gameplay, account settings, promotions, and rewards Educate customers on new games, features, and updates. Log and document all customer interactions and resolutions accurately in the CRM system. Provide feedback and insights from customer interactions to improve processes and Qualifications: High school diploma or equivalent required. oAssociate s or Bachelor s degree in a related field (preferred). Skills: Excellent communication and customer service skills. Ability to manage multiple tasks and prioritize effectively in a remote environment. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Requirements: Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a callcenteror inbound process. Experience with technical troubleshooting in a customer-facing role. Prior knowledge or experience in casino operations or gaming systems is highly desirable. Proficiency in using CRM tools, help desk software, and Microsoft Office Suite. Basic knowledge of online platforms, mobile apps, and gaming software. Strong analytical and problem-solving skills. Excellent communication skills (verbal and written). Strong interpersonal skills with a focus on empathy and patience. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Key Skills : Customer Service Customer Engagement Troubleshooting Customer Satisfaction Crm Call Center Inbound Process Ms Office Gaming Software Interpersonal Skills

If you are a Supply Chain professional looking for a career opportunity, Emerson has an exciting offer for you! We are seeking a Fabrication Construction Manager with extensive experience in Mechanical Fabrication, particularly in an Expeditor role. The ideal candidate will showcase exceptional vendor management skills, strong prioritization abilities, and a proven track record of meeting critical deadlines. Your responsibility will involve coordinating with cross-functional teams to ensure seamless project execution and maintaining quality standards throughout the fabrication process. A proactive problem-solving approach and a strong focus on safety compliance are crucial for success in this role. In this role, your responsibilities will include: Project Planning & Contractor Coordination: - Represent Emerson at the suppliers" site, fostering strong working relationships to ensure timely progress, prioritized attention, and clear communication back to the organization. - Manage subcontractors (E&I, insulation, painting, NDE, etc.) and act as the overall site representative. - Plan and coordinate simultaneous operations across multiple projects, optimizing resource allocation and scheduling. - Identify risks, plan capacity, and implement improvements to enhance project efficiency. - Collaborate with Procurement Engineers in evaluating and finalizing fabrication contractor's basis capability and capacity assessments. Fabrication Supervision & Execution: - Supervise mechanical piping, structural steel fabrication, E&I activities, and analytical systems at fabrication yards and customer sites. - Oversee the receipt and verification of free-issue materials, ensuring proper labeling and compliance with project specifications. - Expedite material deliveries from sub-suppliers and contractors to meet project deadlines. - Ensure timely and quality execution of fabrication and construction activities in line with customer and contractual requirements. - Provide regular progress updates on the ongoing project at the suppliers" site. Quality Assurance & Customer Engagement: - Act as the primary liaison for customer inspections during fabrication and shipment phases. - Coordinate and facilitate Factory Acceptance Tests (FAT) with customers and third-party agencies. - Address customer queries related to hydrocarbon skids and analytical packages. - Monitor and close out punch lists from inspections and FATs, ensuring all quality standards are met. Logistics, Documentation & Compliance: - Manage the complete loading and packing process before dispatch, ensuring secure and compliant shipment. - Consolidate and plan packing activities as per project-specific shipment instructions. - Coordinate the flow of documents and materials between vendors and internal teams. - Execute company policies related to procurement, safety, and ethics while maintaining strong relationships with all stakeholders. Who You Are: You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select the best-fit approach. For this role, you will need: - Proficiency in manufacturing processes like welding, machining, installation of instruments, tubing, cabling, painting, galvanizing, etc. - Knowledge of material handling, packing, preservation, and storage requirements. - Proficient in MS Office: Word, PowerPoint, MS Projects & Gantt Charts, etc. - Experience in Oil & Gas Project-Based Companies is preferred. - Ability to work with multiple stakeholders in a matrix organization. - Flexibility to travel as per business needs. Preferred Qualifications that Set You Apart: - Engineering Graduate in Mechanical/ Production Engineering. - 10+ years of experience in Project Management and expediting. - Excellent communication and interpersonal skills. - Strong analytical and conflict management skills. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together, are key to driving growth and delivering business results. We recognize the importance of employee well-being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time-off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave. Emerson's Commitment to Our People: At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. About Emerson: Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security, and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources, and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go! Accessibility Assistance or Accommodation: If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com. No calls or agencies please.,

The role involves conducting in-depth market research to explore new business opportunities and customer preferences within the jewellery segment. You will be responsible for developing innovative marketing ideas and strategies specifically tailored to the local market. Your ownership will extend to the complete campaign planning and execution process, from ideation to final rollout. Your contributions are vital in increasing customer footfall, directly impacting revenue growth, and enhancing brand visibility. Collaboration plays a key role in this role. You will work closely with local vendors, printers, branding agencies, and digital partners to effectively execute campaigns. Obtaining and comparing quotations for branding materials and marketing services will also fall under your responsibilities. Monitoring and evaluating the performance of marketing campaigns and providing regular updates to management will be essential in this position. As a representative of the brand, it is crucial to maintain a professional demeanor in all public and customer-facing activities. This is a full-time position with a day shift schedule, requiring fluency in English. The work location is in person, emphasizing the importance of physical presence and engagement.,

As an intern at Basil, you will be responsible for conducting a global competitive analysis of food robotic machines. This will involve thoroughly reviewing competing robotic drink machines worldwide and assessing competitors based on factors such as cost, features, stage, go-to-market (GTM) strategies, industry associations, and pricing models. Your role will also include developing a strategic roadmap for expanding Basil's market presence from India to the Middle East and eventually to the USA. This will involve identifying and evaluating potential market opportunities, challenges, costs, and entry strategies for each region. To gather insights into market needs and preferences, you will engage with potential customers and industry experts overseas. Analyzing customer feedback will be essential to refine and optimize the GTM strategy for different geographical markets. Based on previous research and analysis, you will propose a comprehensive GTM strategy for the launch of Basil's robotic drink station. Additionally, you will identify and recommend key market segments, potential channels, and innovative marketing approaches to enhance Basil's brand presence. About Company: Basil is a healthy food-beverage startup specializing in producing and marketing a variety of refreshing and innovative recipes. With a strong emphasis on quality and customer satisfaction, Basil aims to expand its brand presence and engage with the target audience through various social media platforms.,

You will be joining Lithros India, a pioneering energy startup established in 2023 in Bhubaneswar. Specializing in NMC and LFP lithium battery technologies for Electric Vehicles (EVs), solar applications, and Energy Storage Systems (ESS), we are dedicated to fostering innovation, sustainability, and supporting the Make in India initiative. Our mission is to provide reliable and eco-friendly energy solutions for a sustainable and greener future. As a Junior Sales Executive intern, you will play a vital role in supporting market research, lead generation, engaging with customers, delivering sales presentations, and closing deals. Working closely with senior sales executives, you will have the opportunity to learn and implement effective sales strategies. This internship is located on-site in Bhubaneswar, offering hands-on experience in a dynamic environment. Ideal candidates for this role should possess strong communication and interpersonal skills, along with a genuine interest in sales and customer engagement. The ability to conduct market research, generate leads, and deliver impactful sales presentations is essential. We are looking for individuals who are enthusiastic about learning and implementing sales strategies, self-motivated, proactive, and have a basic understanding of energy solutions and technologies. A Bachelor's degree in Business, Marketing, or a related field is preferred, or currently pursuing one. This internship offers an industry-standard salary. If you are passionate about sales, eager to learn, and ready to contribute to our mission of providing sustainable energy solutions, we invite you to send your CV to contact@lithrosindia.com. Join us in shaping a cleaner and brighter future!,

Let s do this. Let s change the world. In this vital role you will serve as an operational and technical leader responsible for overseeing a team of Global HEOR Economic Modelers. This role ensures the development of innovative, scientifically rigorous, and high-quality economic models supporting Amgen s global market access and pricing strategies. The position requires close collaboration with Global HEOR TA Heads to align health economics deliverables with product strategies. Lead, mentor, and develop a team of Global HEOR Economic Modelers to ensure dedication and continuous professional growth. Provide technical direction and oversight for the development of economic models, including cost-effectiveness/cost-utility (e.g., markov, partitioned survival model), cost minimization, budget impact, and other techniques, as appropriate. Drive innovation and standardization in health economic modeling methodologies across portfolio. Ensure alignment of modeling activities with HEOR TA Heads and product strategies. Maintain expert-level understanding of global HTA requirements and evolving payer needs, integrating them into the team s economic modeling approaches. Oversee model documentation and ensure quality control and compliance with internal and external standards. Contribute to hiring, training, and performance evaluations within the team. Continuously improve workflows, tools, and methodologies to enhance efficiency and quality of work. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Economic Modeling Leader we seek should possess these qualifications. Basic Qualifications: Doctorate degree in Health Economics, Econometry, Biostatistics, Mathematics, Engineering or a related field and 2 years of experience in health economic modeling within the pharmaceutical, biotechnology, or consulting sectors OR, Master s degree in Health Economics, Econometry, Biostatistics, Mathematics, Engineering or a related field and 8 to 10 years of experience in health economic modeling within the pharmaceutical, biotechnology, or consulting sectors OR, Bachelor s degree in Health Economics, Econometry, Biostatistics, Mathematics, Engineering or a related field and 10 to 14 years of experience in health economic modeling within the pharmaceutical, biotechnology, or consulting sectors OR, Diploma in Health Economics, Econometry, Biostatistics, Mathematics, Engineering or a related field and 14 to 18 years of experience in health economic modeling within the pharmaceutical, biotechnology, or consulting sectors 3+ years of experience in team management capacity. Consistent track record of supporting HTA submissions and payer evidence generation globally. Expert proficiency with modeling and statistical tools such as Excel, R, SAS, or STATA. Skills & Competencies: Strong leadership and key customer engagement skills. Excellent English oral and written communication, with ability to tailor content to different customers. Advanced quantitative and analytical abilities with exceptional attention to detail. Deep knowledge of HTA processes and payer landscapes across major markets. Innovative use of artificial intelligence to boost efficiency. Organizational Behaviors: Proactive leadership with a collaborative approach. Comfortable working in a distributed team across time zones and cultures. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will be a part of the Technology Organizational Effectiveness (OE) team which is responsible for overseeing learning and performance, talent development, communications, and organizational change management. The ideal candidate for this role will be an evangelist for learning and performance with a high emotional IQ and a thirst for implementing programs that support learning and staff development. This candidate will support the implementation of key Training and Staff Development programs with the ability to complete a variety of tasks. People are at the heart of what we do, and the OE team works to enable the Digital, Technology and Innovation (DTI) function so that its people are positioned to learn, grow, and improve. The OE team drives growth and promotes continual learning across the DTI organization. The OE team uses people-focused approaches to introduce new initiatives and technical solutions to staff in DTI and across the company. With experienced change practitioners, communications professionals, learning specialists, and talent architects, the OE team works together to bring the right solutions to each project. Roles & Responsibilities: The OE Senior Associate will be critical member of the Digital Upskilling & Literacy program which is a part Technology Learning and Performance strategy. Activities include: Deliver on Program tasks within established timelines. Customer Engagement Execution of Communications Campaign Domain Expert of Digital Literacy Platform Support Curation of content and execution of certification programs Support the maintenance of Program Analytics & Dashboards Participation in critical Learning & Performance initiatives What we expect of you We are all different, yet we all use our unique contributions to serve patients. Master s degree and 1 to 3 years of Learning, Talent Development, and Compliance experience OR Bachelor s degree and 3 to 5 years of Learning, Talent Development, and Compliance experience OR Diploma and 7 to 9 years of Learning, Talent Development, and Compliance experience 3+ years of learning, performance, and talent development experience 3+ years supporting processes involving Compliance, GxP, and/or Quality Plans High emotional IQ Preferred Qualifications: Must-Have Skills: Demonstrated Program implementation skills Participate in problem solving, understand program needs, and support implementation of solutions to problems Excellent oral and presentation skills; ability to negotiate, influence and persuade Excellent with the Microsoft Office toolset, particularly Word, PowerPoint, Excel Experience in building and maintaining Power BI reports Experience developing actionable and targeted project plans Possesses a natural curiosity for delivering innovative, powerful people focused strategies (talent and learning) that drive targeted and high-impact results Experience working on agile teams Willingness to handle ambiguous and constantly evolving priorities Professionally excels at interaction with all levels of management, staff and vendors Good-to-Have Skills: Understands how to analyze output and measure factors of success Ability to create and edit modern SharePoint pages with ease Solid understanding of social media dynamics Understands how to use data and analytics to develop new and revealing insights Soft Skills: High emotional IQ Excellent people and project management skills Ability to work closely with multi-functional matrixed teams Ability to manage multiple priorities successfully and work on multiple projects simultaneously High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals Excellent social skills; enthusiastic, great teammate and self-starter; serious commitment to hard work and excellence What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

JD About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. Job responsibility : Team Leadership & Management o Manage and mentor 4–5 Team Leaders and their teams of B2B telesales executives (~50) o Create a high-performance culture with a clear focus on targets, discipline and professional growth o Define daily/weekly/monthly performance metrics o Driving Weekly/monthly reviews to ensure achievement B2B Sales Execution o Drive B2B telesales campaigns focused on lead qualification, product pitch and training o Optimize calling scripts, pitch techniques and objection-handling o Collaborate closely with account managers/TLs for lead closure Process & Strategy o Implement and refine calling processes (in case required) to increase efficiency and conversion rates o Identify opportunities to scale outbound process through data driven strategies Performance Analysis & Reporting o Monitor KPIs such as call quality, lead-to-opportunity conversion, pipeline growth and team productivity o Maintain and improve CRM hygiene, call logs and accurate sales tracking o Prepare daily/weekly/monthly performance reports for senior management Training & Quality o Ensure ongoing training for TLs and callers on B2B sales techniques and product knowledge o Conduct audits and feedback sessions to improve pitch quality and customer engagement Key Requirements: Minimum 8 years of B2B sales experience, with 3+ years managing large telesales teams Experience handling outbound telesales Strong understanding of B2B buying behavior Excellent leadership, communication and analytical skills Hands-on experience with CRM platforms, sales automation tools and dialer systems

Summary Managers of a regional or local sub function of sales e. g. Territory Sales etc. , usually managing a small team as First Level Line Manager. Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for their part of the organization/specific product area. Develop an effective sales team through training and coaching or management of key commercial programs. About the Role Job Location-Hyderabad Key Responsibilities Drive sales performance and achieve targets through strategic planning and execution. Lead, coach, and develop a high-performing team of Medical Representatives. Build and maintain strong relationships with key accounts and healthcare stakeholders. Manage area budgets and optimize resource allocation for maximum impact. Ensure compliance with company policies and timely reporting of all activities. Monitor market trends and competitor activity to inform business decisions. Champion customer satisfaction and support successful product launches. Essential Requirements Proven experience in pharmaceutical or healthcare sales with a strong track record of performance. Demonstrated ability to lead, coach, and develop high-performing sales teams. Strong understanding of market dynamics and customer engagement strategies. Excellent communication, planning, and organizational skills. Commitment to ethical practices and compliance with industry regulations. Desirable Requirements Experience in the cardiovascular therapeutic area is a strong advantage. Why Novartis: You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl. india@novartis. com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork. novartis. com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

As a Marketing Insight and Development Associate, you will be focussed on delivering marketing insight and performance analysis to help measure and optimise the impact from our customer engagement communications. This involves working across the marketing team to ensure requirements are met, key outputs are shared and implications understood. The job holder will become the central point for measurement and insight for several of our customer engagement activities. Essential Functions Core responsibilities will include patent claim analysis, secondary searches, content creation, as well as quality assurance Depending on experience, the successful applicant will also be responsible for managing the workflow of team(s) assigned to a number content areas and ensuring timely delivery of content Supporting commercial and strategic initiatives for the product offering including training, product development and preparing editorial content Liaising with internal and external stakeholders to provide expert support Qualifications Bachelors Degree Marketing BA or equivalent Req Understanding of the commercial pharmaceutical and healthcare market Technical Skills Intermediate And Experience & knowledge of various databases (public/proprietary) Intermediate Proficient in MS Office Excel, Word, PowerPoint Intermediate Personal Skills Intermediate Flexibility (should be ready to take additional responsibility as and when required) Desire to learn new concepts and skills Intermediate Excellent communication (verbal/written) skills Intermediate Strong attention to detail Strong interpersonal skills and ability to interact at all levels within IQVIA and with customers Ability to solve problems quickly and logically Team player and ability to collaborate at all levels but also able to work under own initiative Adept time and project manager

Conduct thorough market research including primary research (dealerships, OEMs) and secondary research (customer reviews, industry outlooks, competitor analysis, and aftermarket data). Perform detailed market segmentation to identify key customer groups and business opportunities. Translate market insights into actionable strategies aligned with the BBM and overall objectives. Develop and support safety narratives, ensuring alignment with industry standards and customer expectations. Identify and analyze business adjacencies to explore potential growth avenues. Monitor competitor intelligence to inform strategic positioning and product development. Analyze social media feedback to understand customer sentiment and optimize product positioning and messaging. Track and report on market trends to anticipate changes and prepare strategic responses. Utilize analytical and presentation tools to create impactful reports, presentations, and support in-depth research. Develop clear, compelling communication narratives to support sales teams. Provide sales teams with relevant marketing data points and pitches to strengthen customer engagement and conversion. Author thought leadership content, including white papers, to establish and promote the company s expertise and innovation in the industry. Cross-collaboration with PRM and MBL within VM. Qualifications Any Graduate

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Manage day-to-day operational activities Monitor and optimize workflows Ensure compliance with operational policies Collaborate with teams for continuous improvement

Heart It Out is a mental health organization dedicated to providing accessible and compassionate care for all. We strive to empower individuals on their mental health journeys, offering therapy, workshops, and a range of resources designed to support wellness and resilience. We are seeking a dynamic and empathetic Sales Associate to join our team, focusing on B2C sales in the mental health sector. As a Sales Associate, you will connect with individuals seeking mental health services, guide them through our offerings, and help them find the right support for their unique needs. You will play a key role in expanding our reach and ensuring that those in need can access the support they deserve. You will primarily be responsible for driving revenue through direct consumer interactions, promoting mental health services, and expanding our client base while working closely with our First Responders team to ensure clients receive the support they need. This is a fantastic opportunity for a results-oriented individual who is passionate about mental health and thrives in a client-facing role. Bachelor s degree in Business, Psychology, Marketing, or a related field. Strong communication skills with an empathetic, client-first approach. Familiarity with mental health services and the ability to discuss sensitive topics with professionalism and compassion. Flexibility to work evenings or weekends as needed to accommodate client schedules. Ability to work independently, manage time effectively, and prioritize tasks. Proven experience in B2C sales, preferably in a healthcare or wellness-related field. Ability to manage and nurture long-term client relationships. Goal-oriented mindset with a track record of meeting or exceeding sales targets. Experience with customer engagement strategies in digital channels (email, social media, etc.) Drive B2C sales of mental health services, meeting and exceeding monthly targets. Develop and maintain a deep understanding of our mental health offerings and communicate these effectively to clients. Build and maintain strong client relationships, providing ongoing support and check-ins as needed. Meet or exceed monthly sales targets and other KPIs related to client engagement and service enrollment. Collaborate closely with the First Responders and marketing teams to enhance the client experience and optimize conversion rates. Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention Engage with potential clients via phone, email, and social media to educate them on our mental health services and offerings. Conduct consultations and needs assessment to engage with potential clients to understand individual client needs and recommend appropriate services (e.g., therapy sessions, workshops). Provide accurate information regarding pricing, session formats, and scheduling. Maintain detailed records of client interactions, sales activities. Identify new sales opportunities through inbound leads, referrals, and direct outreach. Provide insights and feedback to the marketing team on client needs and preferences. Competitive base salary with performance-based incentives Work-life balance and flexible working hours Flexible work environment with a supportive and inclusive team. Generous Holiday Opportunity to work with a dedicated and compassionate team in a growing mental health organization. Professional growth and development opportunities in a supportive environment. Birthday Gifts Pet Friendly Office