3639 Customer Engagement Jobs - Page 26

8+ yrs of experience of Retail sales in EDC, fintech, Banking/Insurance Sales. Set and track sales targets for the team. Review of Sales Team. Research and discover methods to increase customer engagement. Will be handling assigned territory for Oil and Gas. Good communication and leadership skills. Knowledge of Excel (Optional). Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the newly learnt ideas and concepts.

Job Description: Responsible for proper counter display of jewellery. Responsible for supervising activities of counter sales. Sells products by establishing contacts by developing relationships with the prospects and recommending solutions. Maintaining quality service by enforcing organization standards. Contribute to team efforts by accomplishing the counter targets as set by the organization. Achieve the showroom sales and operating expenses targets while maintaining focus on quality of customer service in showrooms. Coordinate with merchandizing team to ensure the supply of merchandise to showroom as per the demand. Deliver showroom sales and operating expenses targets on a daily, weekly, monthly, quarterly and annual basis. Responsible for high level of customer service and customer delight. Responsible for creating right shopping ambience in the showrooms. Adhere to reverse logistics (for old gold) guidelines as per the defined SOPs. Support in execution of any activities aimed at increasing sales. Execute processes to minimize losses due to shop lifting or pilferage. Ensure adherence to the showrooms standard operating procedures to drive efficiency and utilize communication channels to provide upward feedback from time to time . Follow all showroom operations SOPs and work towards continuous improvement of the same. Responsible for all point of sales activities in the showroom which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling old gold and after sales service, gathering consumer data for feedback. Responsible for inventory management process in the showroom. Shall adhere to the standards established in terms of grooming, attendance and punctuality. Maintaining professional and technical knowledge of products by attending product trainings and workshops. Act as a mentor and guide for counter sales executives.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in customer-facing roles, including interfacing with executive stakeholders, managing and delivering IT technical implementations, transformation programs, or other initiatives. Preferred qualifications: Master's degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Experience working in technical product support, cloud support, quality engineering, or site reliability engineering. Experience in business analysis to conduct analytics, develop dashboards, and make recommendations. Experience using Google Ads or other online advertising solutions and the media/tech landscape. Customer-facing experience, translating technical concepts and solutions to non-technical and executive audiences. Responsibilities Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues with Google's advertisers and Sales teams, agencies and partners. Troubleshoot complex technical product issues and apply product expertise to solve technical customer issues and escalations. Develop tools and automation for better diagnostics/data fixes and debugging, either independently or in partnership with Product Engineering teams. Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering and Business Solutions teams. Analyze data and insights to create action plans to solve issues at the root cause for our customers, focusing on knowledge management, operational improvements, account reviews and product adoption.

As a Delivery Manager (DM)/(Senior PM), you will be responsible for overseeing the delivery and operations of a portfolio of projects within the IT Operations and Customer Support sectors, with a focus on customer engagement and business performance in the Cloud Ops space. Your role will involve implementing a pragmatic approach to business growth by ensuring delivery excellence, enhancing customer satisfaction, and fostering the development of your team. With 15-20 years of IT experience in the Service delivery & Customer support industry, including 10-12+ years in Customer Support, BPO Organization, IT Services, and Delivery, you will bring a wealth of knowledge to the table. Your strong background in managing delivery with distributed teams, defining and implementing delivery processes, handling various project types and technologies, and overseeing a portfolio of $15M-$20M will be crucial to your success in this role. In addition, your hands-on experience in delivering large-scale Technical and IT operations engagements with teams of at least 200-250 individuals will be invaluable. You will need to demonstrate your ability to thrive in a fast-paced environment, manage multiple tasks, and deliver results in highly unstructured situations. Your talent in building high-performing teams, mentoring team members, and attracting and retaining top talent will be essential for driving success. Your role will also require excellent customer interfacing skills, as you will be interacting with Senior leadership teams from both IT and Business in customer organizations. You must be able to provide a coherent vision, strategic plans, and leadership to secure peer/stakeholder buy-in and align with the business vision effectively. Additionally, your proficiency in communication, articulation, and presentation will be critical in this position. Moreover, you will be responsible for managing diverse and large geo-distributed teams, with a focus on delivery across multiple customers in the IT operations, platform maintenance, and customer support domains. You will need to ensure best-in-class customer satisfaction, manage key engagement KPIs such as Service Levels and CSAT, and oversee operational parameters like revenue recognition, resource utilization, attrition, and business growth. Furthermore, you will play a vital role in people management, attrition management, career planning, and team development. You will be expected to drive domain initiatives within the delivery organization and possess knowledge specific to customer business processes. Overall, your role as a Delivery Manager will be pivotal in ensuring the successful delivery of projects, fostering customer relationships, and driving business growth effectively.,

We are searching for enthusiastic Brand Advocates and Lifestyle Consultants to represent the brand "Tyaani" and provide customers with an exceptional "The Tyaani experience". Your primary responsibilities will involve engaging with customers to understand their needs, recommending suitable products, and driving sales. Additionally, you will guide customers through the purchasing process, address their inquiries promptly, and establish strong relationships to encourage loyalty and repeat business. As an ideal candidate for this Sales Consultant role, you possess a keen eye for fashion and a genuine passion for our brand and products. Your background includes experience or a strong interest in luxury Fashion, Jewellery, or Lifestyle brands. A high level of motivation, coupled with a focus on delivering exceptional customer service, is essential. You should be dedicated, target-oriented, and eager to advance your career alongside our brand. In return for your dedication, we offer a competitive salary along with performance-based incentives. You will also benefit from employee discounts on Tyaani jewellery, opportunities for career advancement within the brand, and access to training programs focusing on product knowledge and sales techniques. This full-time, permanent position is based in Bandra and is open exclusively to female applicants. The work schedule is during day shifts. As part of the application process, kindly provide your notice period and confirm your proficiency in English. If you believe you meet the requirements and are excited about this opportunity, we encourage you to apply and be part of our growth story. Join us in delivering exceptional customer experiences and driving the success of the "Tyaani" brand. For further inquiries or to proceed with the application process, please contact the employer at +91 9892082471.,

As a Customer Experience Executive, you play a crucial role in ensuring that every customer interaction is nothing short of delightful. Your knack for spotting opportunities to enhance customer experiences and your ability to tackle queries with a smile will be the key to our success. If you are passionate about turning customer satisfaction into an epic adventure, we invite you to join our team. Your responsibilities will include tracking customer engagements meticulously, collaborating with cross-functional teams to improve service quality, and devising creative strategies to elevate our customer service game. You will be at the forefront of aligning customer experience strategies with marketing initiatives and ensuring that customers are informed about new product features and functionalities. To excel in this role, you should possess a bachelor's degree in a related field, along with experience in interpreting customer experience data. Proficiency in MS Office, exceptional interpersonal skills, and a client-centered approach are essential. Your organizational and time management abilities, coupled with superb communication and problem-solving skills, will set you up for success. On a typical day, you will track customer experiences across various channels, collaborate with IT developers and other teams, and respond to customer queries promptly through multiple communication channels. Your analytical mindset and eagerness to learn will be invaluable as you analyze customer feedback, document processes, and identify areas for improvement. If you are ready to embark on a rewarding journey of enhancing customer satisfaction and driving brand loyalty, we look forward to welcoming you to our team. Compensation: 1.44L - 2.4L,

The role aims to facilitate visual interpretation of data from various sources and utilize this information to create data-driven solutions based on client requirements. You will be responsible for developing valuable insights from multiple data sources as per the client's needs. This includes engaging with customers to understand their objectives, technology trends, and requirements to define the final output of the data. You will develop wireframes, prototypes, and use cases to demonstrate the required data output to the customer. Additionally, you will analyze, propose, and implement data technology and tools for data visualization, validate solutions, and ensure the final data output aligns with business needs. You will also be involved in designing and implementing data visual aspects, such as building data visualization capabilities for BI dashboards and solutions. This will involve using various data mining and analysis methods, data tools, models, and semantics. Collaboration with other data architects to establish data governance processes and manage metadata and data assets will be crucial. Furthermore, you will support the pre-sales team by presenting data designs and principles to clients, negotiating requirements, and demonstrating technical expertise. Capability building and team management are essential aspects of the role, including ensuring completion of necessary training, developing Wipro's viewpoint on data visualization concepts, and mentoring team members for career growth. Performance will be measured based on project delivery quality, architecture, and adherence to cost, quality, and timeline parameters. Join Wipro to be part of a modern, end-to-end digital transformation partner that encourages reinvention and constant evolution. Your ambition and skills will be empowered to design your own reinvention within a purpose-driven business. Applications from individuals with disabilities are encouraged to apply.,

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Client Success Specialist is a developing subject matter expert, responsible with supporting the build and maintenance of the client relationship to drive value for the client and increased lifetime value for the organization. This role is responsible for multiple small-to-medium scale or simple (single-service) contracts. As the primary post-sale point of contact for clients they drive client-facing activity through company's Client Success Management Charters of Adoption, Expansion and Renewal. Acting as the clients trusted advisor they help the client realize value from their relationship with the company and ensure the client's relationship experience is a positive one. This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal. What you'll be doing Key Responsibilities: Client Nurture / Relationship - Develops and maintains the relationship with client representatives to Management level, being recognized as the client's trusted advisor. Ensures the client is able to interact successfully with the company and to optimize the engagement (measurable through improving CSAT). Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the organization. Adoption Charter - Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate). Proactively helps the client to realize demonstrable value from the offers and meets their original business (procurement) objectives. Expansion Charter - Drives up-sell of existing Offers/services and closes the deals to achieve revenue targets. Identifies cross-sell opportunities (to extend NTT's footprint with the client) and facilitates engagement with Sales/GTM functions to engage the client on these opportunities. Renewal Charter - Demonstrates the value delivered by the organization throughout the lifetime of the contract and drive a successful and on-time renewal. Minimizes churn (client, revenue, service) at renewal and seek opportunities to drive up-sell / cross-sell as part of the renewal process. Client Success Practice - Be an active member of the Regional and Global CS Management practice(including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community) Responsible for Data Quality Management within own client portfolio Builds and maintains Client Success Management skills and operating knowledge Builds and maintains an up-to-date knowledge of company's offers. Knowledge and Attributes: Good interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level. Developing account planning and stakeholder mapping and management techniques. Ability to interpret a client's business strategy / plans and understand opportunities for company solutions/services. Knowledge of organizational offers and services, including the core functionality and features, linkage within NTT's service portfolio, pricing structures, client benefits. Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight company's expertise and differentiated offerings and position company partnership offerings with the client. Solid sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals. Ability to execute on-time renewals with minimum volume or price churn. Good knowledge and understanding of IT service environment, service operations and ITIL practices. Understanding of company's high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams. Understanding of organization's billing processes and client invoicing linked to contracted services. Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations. Understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information technology or sales or a related field. Certification and working knowledge of ITIL practices. Additional relevant vendor certifications is advantageous. Required Experience: Moderate level experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment. Subject matter and services product expertise within sales and operations. #GlobalDataCentersCareer Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Technical Services Implementation Engineer (L2) is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLA). This role performs configurations, action installations and attend to break/fix events. What you'll be doing Key Responsibilities: Implementation planning & execution for the associated environment for interconnecting the Routing, Switching, load balancer device. Load balancer Routing/Switching knowledge. ACI (spine/leaf topology) Work on latest technology - BGP EVPN VXLAN Network Automation and Assurance (DNAC) Network Access Control (NAC), ISE Wi-Fi (Controller & Access Point), Meraki Documentation related to setup technical/test lab/version upgrade and Network design & traffic flow with test cases Academic Qualifications and Certifications: Bachelor's degree or equivalent in Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent. Required Experience: Moderate level of experience in a technical implementation engineering or similar role. Demonstrated experience engaging with clients and conducting presentations. Demonstrated project administration and documentation experience. Workplace type: Hybrid Working

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Client Success Specialist is a developing subject matter expert, responsible with supporting the build and maintenance of the client relationship to drive value for the client and increased lifetime value for the organization. This role is responsible for multiple small-to-medium scale or simple (single-service) contracts. As the primary post-sale point of contact for clients they drive client-facing activity through company's Client Success Management Charters of Adoption, Expansion and Renewal. Acting as the clients trusted advisor they help the client realize value from their relationship with the company and ensure the client's relationship experience is a positive one. This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal. What you'll be doing Key Responsibilities: Client Nurture / Relationship - Develops and maintains the relationship with client representatives to Management level, being recognized as the client's trusted advisor. Ensures the client is able to interact successfully with the company and to optimize the engagement (measurable through improving CSAT). Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the organization. Adoption Charter - Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate). Proactively helps the client to realize demonstrable value from the offers and meets their original business (procurement) objectives. Expansion Charter - Drives up-sell of existing Offers/services and closes the deals to achieve revenue targets. Identifies cross-sell opportunities (to extend NTT's footprint with the client) and facilitates engagement with Sales/GTM functions to engage the client on these opportunities. Renewal Charter - Demonstrates the value delivered by the organization throughout the lifetime of the contract and drive a successful and on-time renewal. Minimizes churn (client, revenue, service) at renewal and seek opportunities to drive up-sell / cross-sell as part of the renewal process. Client Success Practice - Be an active member of the Regional and Global CS Management practice(including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community) Responsible for Data Quality Management within own client portfolio Builds and maintains Client Success Management skills and operating knowledge Builds and maintains an up-to-date knowledge of company's offers. Knowledge and Attributes: Good interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level. Developing account planning and stakeholder mapping and management techniques. Ability to interpret a client's business strategy / plans and understand opportunities for company solutions/services. Knowledge of organizational offers and services, including the core functionality and features, linkage within NTT's service portfolio, pricing structures, client benefits. Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight company's expertise and differentiated offerings and position company partnership offerings with the client. Solid sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals. Ability to execute on-time renewals with minimum volume or price churn. Good knowledge and understanding of IT service environment, service operations and ITIL practices. Understanding of company's high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams. Understanding of organization's billing processes and client invoicing linked to contracted services. Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations. Understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information technology or sales or a related field. Certification and working knowledge of ITIL practices. Additional relevant vendor certifications is advantageous. Required Experience: Moderate level experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment. Subject matter and services product expertise within sales and operations. #GlobalDataCentersCareer Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

As an Elite Banker in the Bharat Banking division, your primary responsibility will be to enhance customer engagement virtually, with the aim of increasing customer stickiness among managed clients. You will focus on deepening CASA relationships, promoting mobile banking adoption, boosting cross-selling of products, and upgrading customers into the relationship banking program. Your goal is to achieve higher customer satisfaction, retention, and a comprehensive understanding of the bank's offerings, relationship manager objectives, and product cross-sell processes. Your key responsibilities will include: - Deepening customer relationships to enhance their value - Conducting quality customer engagements over calls using industry best practices - Encouraging mobile banking adoption and facilitating initial logins on the Optimus app - Building up CASA value, acquiring new clients, and increasing product holdings per customer within your portfolio - Cross-selling pre-approved products like credit cards to increase products per customer - Profiling customers to offer suitable banking products based on their needs - Meeting monthly operating plans to improve scorecard and decile rankings - Coordinating with teams to close retail assets and trade transactions resulting from client engagement - Resolving customer queries and complaints promptly to achieve NPS benchmarks - Ensuring strict compliance with bank policies and regulations - Presenting the benefits and eligibility criteria of the Relationship Banking program and on-boarding customers/groups to the RB program In addition to your primary responsibilities, you will also: - Assist in audits and ensure compliance with internal and external regulations - Provide exceptional customer service to clients to establish yourself as their primary banker To qualify for this role, you should have: - Graduation: Any Graduate - Post Graduation: Any Post Graduate - Experience: 2-5 years of relevant experience in Banking or allied business,

As a Salesforce Technical Consultant at Salesforce, you will be responsible for delivering solutions that drive transformation in our customers" businesses and enhance their customer experiences. Your role will involve collaborating with teams to identify, design, develop, and implement Salesforce Platform solutions. A significant portion of your responsibilities (75%) will revolve around programming, utilizing tools such as Apex (Salesforce's Java-like language), JavaScript, and other development languages. Your impact in this role will include: - Programming solutions using Salesforces Apex, JavaScript, Lightning Web Component Framework, and JS Frameworks with API integrations to cloud and back-office systems - Developing, optimizing, and deploying Salesforce applications - Demonstrating key Salesforce capabilities and features - Learning and implementing Salesforces Services team best practices - Assisting clients in achieving and exceeding their goals and metrics - Contributing to customer success through front and back-end solution development and release management - Ensuring high customer satisfaction (CSAT) - Focusing on continuous professional growth and development - Traveling to client sites (approximately 50% of the time, with variations based on client engagement) To qualify for this role, you should have: - A BA/BS degree or foreign equivalent - At least 6 years of relevant experience - Strong problem-solving skills - Experience using technical skills to address real-world business challenges - Proficiency in programming with JavaScript and at least one object-oriented language (e.g., Java, C#, Python) - Knowledge of data modeling (objects, fields, relationships, ability to model 1:M and M:M relationships) - Salesforce certifications and Platform development experience are advantageous - Customer engagement and facilitation skills - Strong communication skills, both written and verbal - Ability to work independently and take initiative - Expertise in gathering and analyzing information to design flexible and adaptable solutions - Proven ability to stay abreast of new technologies and functionalities - Potential for growth to higher levels within Salesforce Preferred qualifications and attributes include: - Strong presentation skills and the ability to effectively communicate with diverse audiences - Previous experience with Salesforce development, particularly in Apex programming language and Lightning Web Components - Desirable technical skills such as JS Frameworks, SQL, APIs, Testing Tools, DevOps - Possession of Salesforce product certifications is highly beneficial - Leadership qualities with the ability to articulate the value of Cloud features - Results-driven mindset, tenacity, and adaptability in a fast-paced environment - Positive attitude and the capacity to motivate others If you are a dynamic individual with a passion for technology and a drive to excel in a collaborative environment, this position offers you the opportunity to make a significant impact in the world of business transformation at Salesforce.,

You will be joining Shubh Renewable Energy, a leading solar EPC company based in Jabalpur, as a full-time Pre-Sales Executive. In this role, your primary responsibilities will include identifying potential customers, offering product details, and supporting the sales team in lead conversion. You will also play a key role in creating proposals, conducting product demonstrations, and nurturing customer relationships. To excel in this position, you should possess strong sales, marketing, and customer service skills. Previous experience in lead generation and customer engagement will be beneficial. Effective communication, interpersonal abilities, and the capacity to perform well in a dynamic work environment are essential. Knowledge of renewable energy technologies would be an advantage. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred.,

The Junior Technical Consultant plays a crucial role in ensuring the accuracy and organization of airline records. You will be responsible for efficiently scanning, sorting, and digitally migrating aircraft technical records while maintaining data integrity and adhering to project timelines. Acting as an ambassador for flydocs, you will engage with customers, provide updates on scanning progress, and ensure quality assurance to minimize rework. Your key responsibilities will include processing documents, managing scanner equipment, preparing archives, contributing to project reports, and maintaining a clean and organized work environment. Attention to detail, commitment to accuracy, and effective communication skills are essential for success in this role. Additionally, you will need to manage multiple tasks, meet deadlines, and demonstrate proficiency in using scanning equipment and office software. To qualify for this position, you should have a Bachelor's degree in a relevant field such as Aviation Management or Aeronautical Engineering. Experience in document scanning, archiving, or records management is preferred, along with familiarity with Microsoft Office and Adobe Acrobat Professional software. Previous records management administration experience and the ability to lift and move archive boxes are required. Desirable qualifications include experience within the aviation industry, knowledge of aircraft maintenance documents, and proficiency in scanning software such as Capture Perfect or capture one pro. Experience in converting physical documents into digital records and scanning records will be advantageous for this role. Your dedication to maintaining data accuracy, engaging with customers, and ensuring a safe work environment will contribute to the success of our projects.,

Mandatory / Preferred Skills: General Skills Good knowledge of SAP CDP(Cloud-Based Customer Data Platform) solutions and processes (with at least 3 years expertise) Answer technical queries regarding architecture, design, performance, and scalability. Support Completion of Functional Specification document. Advise on implementation best practices for leveraging the CDP APIs against the appropriate digital technologies via code samples, demonstrations, workshops, and trainings. Create Playbook document for common design components of end solution. Assist Customer development team to troubleshoot potential roadblocks and test solution. Multilingual communication skills in English Ability to collaborate with various business stakeholders to understand business challenges and business needs Ability to collaborate with project and IT team to derive solution and create user stories Ability to provide operational support. Collaborate with end customers & customer support agents to understand end user concerns Mandatory / Preferred Skills: Technical Skills Good knowledge of ecommerce solutions and processes (with at least 3 years expertise) Integration with SAP or third-party systems Preferred certification: SAP CDP Certified Others: Perform detailed technical analysis of complex business requirements and provide appropriate system solutions identify, interpret, validate, and document customer requirements. Work on effort estimation and rough cost with timeline Proactively work on Fit Gap Analysis and propose suitable SAP process with system enhancements need for the business requirements

You will be a part of the Transaction Banking Group as a Relationship Officer in Customer Engagement (ROCE) based in Hyderabad. You will report to the Regional Customer Engagement Manager (RCEM) and your position grade will be M2. Your main responsibilities will include engaging with customers through meetings, video calls, and tele-calls, as well as managing relationships with the assigned C category book of the branch. This book will consist of 2-3 branches with approximately 1000 to 1500 customers. You will also be responsible for cross-selling asset and liability products such as HL, LAP, CL, PL, GL, WC, CV, CA, SA, TD, as well as third party and investment products like LI, GI, Trinity & MF to the mapped book. Deepening relationships with customers through CA, SA, and TD is essential. Furthermore, you will need to meet and convert leads from VRM and CEC, collaborate with teams handling LI, GI, KSEC, IC, and Asset for timely business conversion, ensure customer loyalty and category upgrades, acquire new customers, cross-sell business and activate services for existing customers. You will also be required to explain all the bank facilities through online or offline demonstrations, enroll customers in useful services, handle customer service requests including account opening, Trinity account opening, liability product sales, features explanation, and cheque book insurance. Your performance will be measured based on the speed and efficiency of service provided, achieving sales targets for both banks and investment products, acquiring customers from family households and referrals, and maintaining high Net Promoter Scores (NPS). To be eligible for this role, you must be a graduate/post-graduate in any stream with a minimum of 1 year of experience in banking/finance. Additionally, you should possess high energy levels, confidence, and a proactive attitude to excel in this position.,

Are you passionate about sports and enjoy helping others discover and pursue their favorite sport If so, Decathlon is the perfect place for you! As a member of the Decathlon team, your first responsibility is to deliver a WOW Customer Experience. This involves greeting, smiling, and engaging with customers to understand their needs. You will promote sports by engaging customers through sports communities and inspiring them to join. Additionally, you will encourage customers to participate in Decathlon events or local sports activities related to their interests. Your goal is to ensure customer satisfaction by proposing the right products and services, using all available channels, and suggesting complementary products to enhance the customer's sports practice experience. You will also be responsible for ensuring product availability through reliable inventory management and updating signages for customer awareness. Your second responsibility is to create a WOW store experience. This includes ensuring that the store layout is safe, welcoming, and engaging for customers. You will highlight the best omnichannel offer to customers, both offline and online, and ensure that customers can test all solutions. Your role also involves knowing and highlighting the complete offer in-store and online, suggesting the best possible solutions to customers, and making all necessary services for sports available to customers. You will also emphasize the Circular offer and relevant services to customers. If you are a woman who thrives in a team, values collaboration, and enjoys shared success, this role is for you. You should actively practice or love sports and aim to inspire more women to play. Your ability to guide, assist, and connect with people from all walks of life will be essential. Additionally, you should be eager to learn, open to feedback, and committed to personal growth. Confidence and comfort in using digital tools to enhance the sport experience are also important qualities for this position.,

The Front End Technical Competency Lead plays a crucial role in defining and leading engineering methodologies and technical strategies that foster innovation, efficiency, and alignment with industry standards. This position is responsible for ensuring scalable and standardized processes while providing expert consultation to ensure successful project delivery. Key Responsibilities: - Define and implement technical strategies and methodologies organization-wide. - Demonstrate a customer-focused approach through effective communication, issue resolution, and delivery to expectations. - Drive innovation through scalable engineering processes and tools. - Identify best practices by networking with EDA and IP companies, tailoring insights to ASIC projects. - Establish suitable design methodologies and flows with proper documentation and training support. - Gather feedback from Project Leads and regional experts to drive continuous improvement. - Collaborate with external partners to integrate leading-edge methodologies and IPs. - Contribute to technical white papers, present at conferences, and provide sales support. - Offer expert consultation and governance across customer projects. - Act as a subject matter expert, supporting peer reviews and resolving complex technical issues. Qualifications: - A relevant Engineering degree. Skills & Experience: - Ability to consolidate ideas and solutions from various sources. - Proficiency in working with external suppliers and applying knowledge to ASIC projects. - Experience in implementing new tools and processes. - Strong technical documentation skills and proficiency in English. Technical Skills: - 5+ years of experience in the semiconductor industry. - Deep expertise in the field. - Customer engagement experience. - Knowledge of sharing best practices. - Understanding of SoC disciplines. - Problem-solving skills and coaching abilities. - Experience in technical leadership, planning, and estimation. - Pre-sales customer interaction experience. - Specification of new flows or development of existing ones. - Practical experience in SoC disciplines. - Strong presentation skills. Attributes: - Effective communicator who builds trust through transparency. - Reliable and committed to delivering on commitments. - Able to work under pressure with strong organizational and problem-solving skills. - Positive mindset and alignment with organizational culture. - Self-organized with excellent time management. - Team player with mentoring capabilities. - Self-motivated with keen attention to detail. - Passionate about delivering high-quality work. - Resilient and determined to succeed.,

You will be working with India's leading Early Childhood & K-12 Education company that boasts a network of over 1,500 Schools. The company has been successfully operating for the past 25 years, consistently staying ahead of the curve and driving change in the educational landscape. As a valuable member of the team located in SantaCruz East, Mumbai, your responsibilities will include data scraping through effective communication with customers. This involves making outbound calls to potential customers and diligently following up with them to generate warm and hot prospects. Furthermore, you will be expected to analyze customers" needs, identify sales opportunities, and address any queries raised by potential customers to enhance engagement. Staying informed about product and service updates is crucial in order to provide prospects with the latest information. You will also be tasked with creating and managing a database of both existing and potential customers, while keeping abreast of competition updates. Additionally, researching new sources of data and qualifying leads will be part of your role, ultimately leading to closing sign-ups and achieving monthly targets. This full-time, permanent position offers a range of benefits including cell phone reimbursement, commuter assistance, flexible schedule, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, paid time off, and provident fund. The working schedule consists of day shifts with fixed timings and includes a yearly bonus. Applicants should be prepared to relocate to Mumbai and possess a minimum of 2 years of experience in inside sales. Proficiency in Tamil/Telegu is mandatory, and a willingness to travel up to 25% of the time is preferred. The work location is in person, emphasizing the importance of direct interaction with customers.,

As a professional in the Operations department, your primary responsibilities will include liaising with Empanelled Dealers to ensure timely collection of documents. You will engage with customers to ensure all documentation requirements are satisfactorily met. Close coordination with various lenders will be crucial to ensure the timely submission of completed RCs. In this role, you will also be responsible for identifying and managing RTA Agents for the closure of RC transfers. Training the Sales team on functional requirements will be part of your duties, along with maintaining the safe custody and proper handling of RCs according to the prescribed process. Cross-functionality is key in handling the FI process for both home and office requirements. Adhering strictly to timelines and ensuring accuracy in various MIS reporting to the Corporate Office is essential. You will need to coordinate effectively with the sales team to ensure timely business resolutions without compromising on prescribed processes. A critical aspect of this role is to ensure that no deviations or delegations occur without prior approval from the corporate office. Additionally, the disposal of RCs must be conducted according to the established process, adhering strictly to operational procedures and policies. This position requires a Bachelor's Degree qualification and a minimum of 2 years of experience in a related field. The job is located in Amritsar, Chennai, Patna, and Ranchi.,

The Presales Expert role involves working on Presales and Business Development activities for SAP solutions in the global market. You will be responsible for supporting customer engagement sales cycles by understanding customers" business requirements and promoting the value proposition of SAP solutions to meet their needs and deliver benefits. In the Business Development aspect of the role, you will define and execute market-oriented solution strategies to create business opportunities and increase revenue. Your key responsibilities will include identifying, understanding, and defining customer needs and objectives, designing solutions that best meet the clients" requirements, and communicating these business requirements to the project/implementation team post-sale to ensure a smooth transition from presales to implementation stages. You will develop presentation materials and demonstration scenarios for sales presentations, demonstrating the value of the solution and building strong working relationships with prospects and the development team. Furthermore, you will support prioritized sales cycles by assisting with strategy, competitive positioning, demonstrations, and presentations, while also playing a crucial role in opportunity planning, strategy, solution approach, and competitive positioning. Additionally, you will actively support the sales teams in promoting and identifying solutions, articulating functional fit and completeness, responding to bid cycles, customer requests for information, and information to tender. Your contribution to pipeline and revenue increase will involve participating and coordinating demand generation activities such as customer workshops, tradeshows, and company events. To excel in this role, you should possess a strong sense of teamwork, integrity, self-motivation, a positive attitude, and problem-solving skills. Staying up to date with new trends within SAP, competitors, partners, and the IT industry is essential. Attending industry seminars and events to raise the profile of the organization and maintain your knowledge of the industry will also be part of your responsibilities. Requirements: - 3+ years of experience in a customer-facing role with a large, multinational software/technology organization - Experience with SAP projects and knowledge of the SAP solution portfolio in presales, consulting, or implementation roles - 1+ years of experience in sales-related activities (sales support, presentation, product demonstration, request for proposal, end-user training) - Understanding of the sales cycle, customer motives, and buying criteria - University degree in Computer Science, Engineering, or Finance - Excellent communication and presentation skills capable of presenting to group sizes from 2 to 30 people at all levels in the customer organization - Strong analytical, problem-solving, process, and solution-oriented abilities - Ability to partner across various functional groups including account executives, professional services, product development, marketing, and strategic partners - Ability to work independently as well as in virtual teams - Willingness to take responsibility and drive engagements - Ability to work effectively in a complex matrix environment with virtual teams of high-level professionals - Capable of utilizing strong interpersonal, verbal, presentation, and writing skills to successfully interact with SAP stakeholders and customers - Customer and sales focus with the ability to influence prospects - Advanced level of English proficiency,

Working at Atlassian At Atlassian, you have the freedom to choose where you work whether it's in an office, from the comfort of your home, or a combination of both. This flexibility allows you to have more control over how you support your family, pursue your personal goals, and manage your other priorities. Atlassian has the ability to hire individuals in any country where there is a legal entity established. The interview process and onboarding procedures are conducted virtually, as part of the company's distributed-first approach. Why should you apply to this role As an Enterprise Migrations Delivery Manager at Atlassian, you will play a crucial role in guiding the most complex customers through their migration journey to the cloud, ensuring a seamless and positive cloud experience. In this position, you will act as a trusted advisor to customer leadership, serving as the primary delivery manager and demonstrating a combination of technical expertise and project governance skills. Your responsibilities will involve working closely with key stakeholders from the customer side, as well as cross-functional teams including Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. Effective communication, alignment of priorities, and coordination of joint initiatives will be essential aspects of your role. Your proven capability to define customer cloud strategies, along with strong leadership and teamwork skills, will be critical for success in this position. You will be tasked with identifying potential challenges, facilitating effective solutions, and leveraging your extensive experience to guide teams towards successful project outcomes. By maintaining a clear vision of project goals and milestones, you will ensure that the team remains focused, efficient, and able to overcome obstacles to achieve successful results. Your responsibilities will include, but are not limited to: - Engaging with customers to identify technical deployment and transformation opportunities - Leading architecture efforts to address complex technical needs - Providing deployment guidance, best practices, and design migration plans - Ensuring optimal resource engagement and execution of Migration Execution Plans - Managing high-risk projects and collaborating with customers and partners to create comprehensive project plans - Communicating effectively with stakeholders, leading meetings, and advocating for the team - Overseeing high-risk migration projects, identifying potential risks, and implementing mitigation plans - Coordinating with support and engineering teams to ensure on-time delivery - Acting as an escalation point for customers to drive urgency on critical blockers - Fostering a cohesive team environment, promoting trust and accountability, and providing mentorship for continuous development - Staying ahead of industry trends and integrating insights into customer interactions Qualifications - Proven track record in ensuring delivery excellence and maintaining high data quality standards - Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions - Extensive experience with enterprise-scale cloud and hybrid infrastructures, architecture design, migrations, and technology management - Capability to serve as a technical lead and provide guidance on customer deliverables and architecture - Skilled in communicating and negotiating effectively with senior-level decision-makers - Demonstrated leadership, teamwork, and mentorship skills - Over 7 years of professional experience as a technical project/delivery manager for enterprise customers - Bachelors or advanced degree in engineering, computer science, or equivalent work experience Our perks & benefits Atlassian offers a variety of perks and benefits designed to support you, your family, and help you engage with your local community. These offerings include health and wellbeing resources, paid volunteer days, and more. To learn more about our perks and benefits, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we are driven by a common goal: to unleash the potential of every team. Our software products are designed to help teams worldwide collaborate effectively and achieve their goals. Our solutions cater to all types of work, making what may seem impossible alone, possible together. To provide the best experience, we offer accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.,

You are a dynamic and results-driven Strategic Business Development Executive with a background in Mechanical, Chemical, or Production Engineering. Your primary responsibility is to drive growth and strengthen the market presence of the company by leveraging your technical expertise. This involves identifying new opportunities, building relationships, and developing strategies to expand the customer base and market share. Your key responsibilities include conducting market research to identify trends and competitive landscape, evaluating potential business opportunities in target industries, collaborating with engineering and R&D teams to develop tailored solutions for client needs, translating technical capabilities into business value propositions, and identifying and establishing strategic partnerships with potential partners, clients, and stakeholders. In addition, you will be responsible for developing strategic business plans, defining and achieving revenue and profitability targets, acting as a technical advisor to clients, gathering and analyzing customer feedback, and working closely with sales, marketing, and technical teams to align strategies and implement business development initiatives. To qualify for this role, you should have a Bachelor's degree in Mechanical Engineering, Chemical Engineering, or Production Engineering, with an MBA preferred. You should have 0-3 years of experience in business development, sales, or a related role in the mechanical or chemical industries, with a proven track record of meeting or exceeding business development and sales targets. Strong technical expertise, including a solid understanding of engineering principles and familiarity with industrial equipment, machinery, or chemical processes, is highly desirable. The required skills for this role include excellent communication and negotiation skills, strong analytical and problem-solving abilities, proficiency in CRM tools, MS Office Suite, MS Excel, and Sales software, and the ability to work independently and collaboratively in a fast-paced environment. This position offers a competitive salary, performance-based incentives, opportunities for career growth and professional development, and a collaborative work environment focused on innovation and customer satisfaction. The company is committed to diversity and inclusivity, providing an equal opportunity for all.,

You will be part of a team at Ema that is dedicated to building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We are well-funded by the top investors and angels in the world. Ema is based in Silicon Valley with offices in Bangalore. In this role, you will have the opportunity to drive various aspects of customer engagement. This includes developing deep relationships with enterprise customers across different industries. You will need to understand customer needs, business goals, and challenges to effectively align solutions. As the trusted advisor and single point of contact for enterprise accounts, you will conduct regular business reviews to track KPIs, drive adoption, and showcase the value that Ema brings to the table. Your responsibilities will also involve managing customer onboarding and product adoption processes. This includes ensuring smooth deployment and integration, as well as training and educating customer teams on product usage, new features, and best practices. Monitoring product adoption and proactively addressing potential challenges will be crucial in this role. Identifying upselling and cross-selling opportunities to help customers expand their usage will be another key aspect of your role. You will also be responsible for managing renewals and reducing churn by addressing risks and advocating for customer needs internally. Collaboration with the sales team to drive account expansions and referrals will be essential. In addition, you will be expected to partner with technical support to resolve issues quickly and efficiently. Escalating critical customer concerns to relevant internal stakeholders and acting as the voice of the customer by providing product feedback and insights to the product team are also part of your responsibilities. Tracking key metrics such as NPS, customer health scores, and renewal rates will be important for measuring success. You will also need to maintain customer records, activities, and progress in the CRM system. To excel in this role, you should have at least 5 years of experience in Customer Success, preferably in Enterprise SaaS. Familiarity with artificial intelligence technologies, concepts, and applications will be beneficial, along with excellent communication skills, strategic thinking, negotiation skills, customer focus, and adaptability. At Ema, we value individuals with a hustler's mindset, a strong sense of urgency, and a bias for action. You should be a self-starter who thrives in a fast-paced, results-driven environment and likes to own and drive projects with a high bar on quality. We encourage taking ownership of problems and solving them without asking for permission, as well as measuring the impact of your work and setting and achieving aggressive goals. If you are willing to roll up your sleeves and get things done, Ema is the right place for you. We do not have manager roles at Ema - everyone is expected to do the work of an IC as well. To better understand the culture at Ema, we encourage you to read our values, operating principles, and blogs. As a part of our team, you can expect a competitive salary, performance-based bonuses, and the opportunity to be the founding Customer Success Specialist with one of the industry leaders in the agentic AI space.,

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. We empower our customers to uncover, take action, and rapidly recover from cyberattacks, ensuring data safety and business resilience. With our unique AI-powered platform, we provide best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on us to reduce risks, improve governance, and harness the power of data. SaaS Renewals Representative As a SaaS Renewals Representative at Commvault, you will be responsible for achieving sales targets in a defined territory that includes current Commvault customers. You will contribute to a developing and passionate team focused on completing the Land-Adoption-Expand-Renew journey for accounts. We are looking for candidates who appreciate the significance of Annual Recurring Revenue and associated metrics. In this role, you will maintain consistent customer engagement throughout the renewal sales cycle, manage the renewal process from opportunity to invoice, and identify and close upsell/cross-sell deals to maximize customer value. Your success will rely on your ability to work closely with field Account Executives and Customer Success Managers while also being able to close sales opportunities independently. Key Responsibilities: - Proactively engage with customers throughout the renewal sales cycle. - Manage the renewal process and ensure accurate record-keeping in CRM systems. - Identify and close upsell/cross-sell deals to maximize customer value. - Coordinate renewal activity with assigned CSM, Partners, and Distributors. - Demonstrate excellent problem-solving skills and secure buy-in from stakeholders. - Communicate effectively with customers to understand their needs and ensure satisfaction. - Contribute to the development of new processes within a goal-oriented framework. Requirements: - Bachelor's degree or equivalent work experience. - Minimum 4 years of renewal sales or inside sales experience. - Proven track record of exceeding sales targets. - Strong analytical and negotiation skills. - Experience with Salesforce CRM preferred. - Deep understanding of customer retention strategies. At Commvault, we are committed to creating an inclusive and accessible interview process for all candidates. If you require accommodations to participate in the interview process or apply for a position, please contact accommodations@commvault.com. For other inquiries, please reach out to wwrecruitingteam@commvault.com. Please note that Commvault does not conduct interviews via email or text. If you suspect you have been targeted by a recruitment scam, please contact us immediately at wwrecruitingteam@commvault.com. More information on how to identify and avoid job scams can be found on the FTC's website. Commvault's Privacy Policy.,