3639 Customer Engagement Jobs - Page 19

As an Educational Program Sales Representative, you will be responsible for engaging with potential students and parents to promote our educational programs. This includes handling inbound and outbound calls, following up on leads, and converting inquiries into enrollments. It is essential to maintain accurate records of customer interactions and sales progress while building and maintaining strong relationships with students and parents. Meeting and exceeding monthly sales targets is a key part of this role. To excel in this position, you must possess excellent communication and listening skills. Strong persuasion and negotiation abilities are crucial for successfully promoting the educational programs. An interest in sales and customer engagement is highly beneficial, along with the ability to handle objections and resolve queries efficiently. In return for your contributions, we offer a competitive salary with performance-based incentives. The position also provides career growth opportunities, training, and development support in a vibrant and energetic work environment located in Kozhikode, Kerala. If you are ready to make an immediate impact and are passionate about sales and customer interaction, we encourage you to apply for this position and join our team.,

As a Store Manager, you will report to the Operation Manager or HR. Your responsibilities will include managing staff, ensuring customer satisfaction, engaging with vendors, creating sales strategies, handling financial matters, managing inventory, ensuring health and safety compliance, and engaging with customers. In terms of staff management, you will be required to check the daily roster, schedule staff effectively, motivate the sales team to meet objectives, hire and train new staff members. Additionally, you will be responsible for providing excellent customer service, addressing complaints professionally, and engaging with vendors for product supply and services. Your role will also involve creating business strategies to attract new customers, enhancing profitability, and developing promotional materials and in-store displays. Financial management tasks such as handling sales transactions, managing store budgets, and preparing detailed reports will also fall under your purview. As a Store Manager, you will be tasked with monitoring inventory levels, ordering new items, ensuring shelves are fully stocked and organized. Health and safety compliance is crucial, so you will need to ensure the store adheres to regulations, conduct safety checks, and report any issues to the Operation Manager. Furthermore, engaging with customers, providing information on discounts, special offers, and new products/services, as well as conducting price and feature comparisons to assist customers in making purchasing decisions will be part of your daily activities. This is a full-time, permanent position that requires a minimum of 2 years of experience in store management. The work location is in person.,

As a Senior Relationship Manager in Branch Banking at East 3309-Kasba, Kolkata, West Bengal, India within the East Business department, your role is crucial in being the primary point of contact for high-net-worth customers in the Priority Banking Segment of the Bank. Your main objective is to provide financial solutions to Emerging HNI & HNI customers, focusing on increasing the liabilities size of relationships through balance growth and enhancing customer profitability. Additionally, you will be responsible for cross-selling Bank's products, third-party investment products, and ensuring customer engagement through various financial solutions such as Mutual Funds SIPs, Insurance, Forex, Remittances, and Loans. Your responsibilities also include deepening existing relationships by cross-selling, acquiring new customers, and expanding your portfolio through references from current customers. Regularly reviewing customer relationships from a liability and cross-holding perspective, ensuring customers are well-informed about financial solutions, and updating internal systems for accurate reporting are integral parts of your role. In terms of the size of the role, the Financial Size includes TRV Size Ranging from 25 Cr to 100 Cr, 2 to 4 selective branches within City/Cluster/Region, and catering to all banking products & services. The Key Duties & Responsibilities encompass achieving Cumulative Daily Balance, New to Bank targets, Mutual Funds, Life Insurance, General Insurance, and other cross-sell points. Improving Customer Activation, resolving queries, providing alternate channel experiences, and implementing necessary training for staff are also part of your responsibilities. Internally, you will focus on streamlining customer onboarding processes, maintaining Managed Customer upsell related MIS, and ensuring adherence to training programs for self-improvement. Performance appraisals and goal setting processes should be completed within specified timelines to ensure continuous learning and development in your role.,

As a Sales Manager at our Textile Showroom in Vijayawada, Andhra Pradesh, you will play a crucial role in achieving monthly and annual sales targets. Your responsibilities will include monitoring daily sales reports, suggesting strategies for performance improvement, and ensuring high-quality customer service by training and supervising the sales team. You will also be responsible for resolving customer complaints, handling VIP clients, and managing scheduling, attendance, and performance of floor staff. In addition, you will provide product training and grooming to enhance selling skills, oversee visual merchandising and display standards, and monitor stock levels to plan replenishments and reduce shrinkage. Collaboration with the procurement team for stock ordering and vendor relations will be essential, along with conducting regular stock audits and reconciling inventory. You will also be tasked with preparing sales reports, staff performance reviews, and inventory reports, ensuring proper documentation of returns, stock transfers, and discounts, and maintaining cleanliness, safety, and compliance with company policies. It will be your responsibility to ensure that all operational equipment such as billing systems and lighting are functioning well, and to implement in-store promotions, new launches, and festive campaigns. Collaboration with marketing teams for customer engagement activities will also be part of your role. This is a full-time, permanent position with benefits including cell phone reimbursement, leave encashment, and Provident Fund. The work schedule is during the day shift, and the ability to reliably commute or relocate to Vijayawada, Andhra Pradesh, is required. The ideal candidate will have at least 4 years of experience in a textile showroom. If you are ready to take on this challenging yet rewarding role, we look forward to receiving your application.,

As a Key Account Manager for Quick Commerce at Creamline Dairy Products Ltd., a part of the Godrej Industries Group, you will be responsible for establishing and maintaining strong relationships with key Quick Commerce accounts. Your main objective will be to develop a strategic sales plan to achieve set revenue targets by collaborating with marketing teams to create channel-specific campaigns, promotions, and marketing initiatives that will boost sales. In this role, you will negotiate terms of trade and agreements to maximize profit margins, analyze market trends and competitor activities to identify growth opportunities, and work closely with supply chain and logistics teams to ensure consistent stock availability, timely deliveries, and efficient handling of returns. To qualify for this position, you should hold a Masters degree in Business, Marketing, or a related field, along with 4-6 years of experience in category management or sales within quick-commerce, e-commerce, ideally in FMCG or consumer goods. You should have strong knowledge of pricing, promotion, and customer engagement strategies. At Godrej, we value diversity and inclusivity. We offer various benefits such as maternity and paternity support, adoption support, gender-neutral anti-harassment policy, and gender transition support. We also provide comprehensive health insurance plans, uncapped sick leave, mental wellness programs, resources, and counselling. Additionally, we have structured recognition platforms for individual, team, and business-level achievements, along with performance-based earning opportunities. If you are passionate about building strong relationships with key accounts, developing strategic sales plans, and contributing to the growth of a leading dairy business, we encourage you to apply for this exciting opportunity at Creamline Dairy Products Ltd. We are excited to meet you and discuss how you can be a valuable addition to our team. Apply now and be a part of the Godrej family.,

As a Sales and Marketing Leader in the real estate sector, your primary responsibility will be to drive sales for various residential projects, ensuring the achievement of monthly, quarterly, and annual targets. You will be tasked with developing and implementing sales strategies tailored to different residential segments such as luxury, premium, and affordable housing. Your leadership skills will be put to the test as you will lead, mentor, and motivate a large team of sales professionals to deliver exceptional results. Staying ahead in the market will be crucial, and you will need to monitor market trends, competitor activities, and pricing strategies. In the realm of marketing and branding, you will be required to conceptualize and execute impactful marketing campaigns for project launches and ongoing sales. Building and maintaining a strong brand identity through offline and digital marketing initiatives will be key to your success. Collaboration with creative agencies, digital partners, and PR teams for integrated marketing efforts will also be part of your responsibilities. You will need to forge and maintain strong relationships with HNI clients, brokers, channel partners, and institutional investors. A customer-centric approach is essential to enhancing the overall sales experience. Identifying new markets, strategic partnerships, and innovative channels to increase market reach will be an ongoing focus. Developing robust sales MIS & reporting systems for accurate forecasting and decision-making will be crucial. Monitoring KPIs for sales performance, marketing ROI, and team productivity will help drive success. Providing regular reports and insights to the management team will be part of your routine tasks. To excel in this role, you must have mandatory experience in residential real estate with leading developer houses, along with a minimum of 22+ years of progressive experience in sales & marketing within the real estate sector. A proven track record in successfully launching and selling premium/luxury residential projects is essential. Strong knowledge of market dynamics, pricing strategies, and customer preferences in the residential segment is required. Expertise in digital marketing strategies, broker/channel partner networks, and lead conversion will be beneficial. Excellent leadership, negotiation, and communication skills are a must. An MBA/PG in Marketing, Business Administration, or a related field is preferred for this role.,

As the Head of Agricultural Marketing at Mole Valley Farmers, located in South Molton, EX36 3LH, you will be reporting to the Director of Agriculture and playing a crucial role in shaping the future of the Feed Solutions brand. Your primary responsibility will involve leading strategic marketing initiatives across the agricultural portfolio, supporting product development and lifecycle management, and creating compelling campaigns across various digital and traditional channels. Your role will also entail enhancing the brand identity and customer-facing communications of the organization, driving customer engagement through surveys and direct communication, and planning and delivering impactful presence at agricultural shows and events. Collaboration with technical, commercial, and retail teams to align messaging and strategy, as well as monitoring market trends, policy changes, and customer needs to inform business decisions, will be essential aspects of your job. To excel in this role, you should possess a degree in Marketing, Agriculture, Agribusiness, or a related field, or have equivalent experience. Proven experience in strategic marketing within the agricultural or related industry, a strong understanding of the agricultural sector (especially feed and crop nutrition), excellent communication skills, project management abilities, and relationship-building skills are prerequisites. An innovative mindset with a passion for British agriculture will be highly valued. Joining Mole Valley Farmers means becoming part of a farmer-owned cooperative with a mission to serve and protect British agriculture. You will be collaborating with a knowledgeable, courageous, and committed team that values innovation and collaboration. Kindly note that this vacancy may close before the expiry date if a suitable number of applications are received.,

Are you looking for a challenging role where you can truly make a difference Join Siemens Energy and be a part of a team that is working towards energizing society and combating climate change simultaneously. Our technology plays a crucial role, but it is our people who truly stand out. Our team of brilliant minds innovates, connects, creates, and drives us towards revolutionizing the world's energy systems. Their dedication fuels our mission. At Siemens Energy, our culture is characterized by individuals who are caring, agile, respectful, and accountable. We appreciate excellence in all its forms. If this sounds like you, then you might be the perfect fit for the following role: Your new role will be both challenging and future-oriented. Some key responsibilities include: - Configuring, testing, and troubleshooting Substation Automation products and systems with Zenon expertise. - Analyzing client requirements and aligning project outcomes accordingly. - Demonstrating knowledge of various system architectures such as RSTP, PRP, and HSR. - Configuring and testing Ethernet switches, routers, and firewalls for networking. - Experience with communication protocols including Ethernet, Fiber Optic, Serial (RS232/RS485), and PLCC. - Proficiency in Substation Automation and communication protocols like SNMP, SNTP, Modbus, IEC 60870-5-103, IEC 61850, IEC 60870-5-101, and IEC 60870-5-104. - Reading and interpreting technical documentation like panel drawings and schematics to ensure hardware and software systems" technical compliance. - Hands-on experience in preparing HMI configurations such as Single Line Diagrams (SLD), System Architecture, Bay Views, and Interlock View. - Testing SAS systems, integrating them with various IEDs, meters, and devices, and managing Customer FAT (Factory Acceptance Testing). - Excellent written and verbal communication skills, critical thinking, problem-solving abilities, and a strong focus on team collaboration. Preferred skills include basic knowledge of Electrical Protection Systems and a willingness to collaborate on new solutions and technologies to drive innovation. To qualify for this role, you should hold a B.E/MTech degree from a recognized college or university. This position is based at Site (Gurgaon) with opportunities to travel to other locations in India and beyond. Join us at Siemens, where we are a diverse team of over 379,000 minds shaping the future one day at a time across 200 countries. We are committed to equality and welcome applications that represent the diversity of the communities we serve. Employment decisions at Siemens are merit-based and driven by qualifications and business needs. Bring your curiosity and creativity to help us build a better tomorrow.,

You are Foxy Digits, a company based in Mohali, currently seeking an Inside Sales Sr. BD Manager with a minimum experience of 3 years in a similar role. As an Inside Sales Manager, your primary responsibility will be to supervise and provide support to the team of inside sales representatives. Your duties will involve overseeing sales metrics, managing sales administration processes, setting and monitoring sales targets, suggesting and implementing process improvements, coordinating department projects, and preparing sales forecasts on a regular basis. You will be required to work closely with other professionals, demonstrating excellent communication skills and the ability to thrive in a team-oriented environment. Motivating the sales team to achieve specific objectives and ensuring customer satisfaction will be crucial aspects of your role. Moreover, you will be expected to utilize customer feedback to drive product development, research strategies to enhance customer engagement, and ensure adherence to sales, finance, and legal protocols. Building a conducive and open-communication atmosphere within the sales team, collaborating with Marketing and Product Development units to maintain brand consistency and boost sales will also be part of your responsibilities. This is a full-time position with a fixed day shift schedule and the opportunity for a performance bonus. The role requires physical presence at the work location in Mohali. If you are passionate about leading a high-performance sales team and driving business growth through effective sales strategies and customer-centric approaches, we invite you to apply for this exciting opportunity.,

Join our dynamic team and be part of a company that values innovation, collaboration, and growth. At our company, we believe in empowering our employees to reach their full potential through continuous learning and professional development. We offer a supportive work environment where your ideas are valued, and your contributions make a real impact. Whether you're just starting your career or looking to take the next step, we provide opportunities across various disciplines. Join us to work on exciting projects, embrace new challenges, and grow with us. Discover your future with us today! As ever, we anticipate a high volume of applications and are unable to reply to all individuals. Share your resume on recruitment@synergetics-india.com Synergetics is seeking a Business Development Key Account Manager to meet the growing demand for Learning Services around the globe. We need exceptionally talented, bright, and driven people. If you have a passion for learning and can communicate technical concepts to audiences at different stages, we'd like to speak with you. Here's your chance to work as an Account Manager with our Training & Certification team. This is a highly visible position with significant customer impact. In this role, you will work closely with our customers to craft training programs that will drive the adoption and usage of emerging technology. You will assist customers to understand their training requirements, develop detailed training proposals and manage the flawless execution of training plans. This is a great opportunity to combine your passion for business development, learning, and technology. Responsibilities: - Drive sales in accounts to meet or exceed revenue targets. - Driving net new business in untapped customers and geographies. - Accelerate customer adoption through education and engagement. - Develop long-term strategic relationships with key accounts. - Conduct training needs assessments with customers. - Assist customers in identifying use cases for priority adoption of Learning Services as well as best practice implementations. - Evangelize SATV and Certification at Customers. - Develop detailed training proposals and plans to accelerate the adoption of Emerging technologies - Maintain a strong relationship with customers to ensure flawless execution of training plans. - Provide accurate forecasting and pipeline updates. - Prepare and deliver business reviews to senior management. - Create & articulate compelling value propositions around Synergetics Learning Services. - Analyze sales/metrics data from your accounts to help evolve your strategy. - When appropriate, work with partners to manage joint selling opportunities. - Execution of effective Sales Campaigns Qualifications: - BE, BSc IT, MSc IT, MBA (desirable) - 4+ years in IT Solution sales. - Strong verbal and written communication skills. - Decent emerging technology orientation - Good presentation, interpersonal, and selling skills - Pleasing personality and willingness to actively listen and understand. - Must be target driven. Must have a deep desire to work and succeed in a growing organization with total commitment - Ability to handle workload and work pressure - Willingness to travel,

send your resumes on jobs@precimac.com ( Female Candidates are prefered for inside sales position) Precimac Is an Award winning Company in the field of Industrial Automation Corporate companies from various fields are our customers for Automation and Robotics. We represent industry leaders like SIEMENS , Universal Robots, RENISHAW and other such iconic companies in this field. We are looking for dynamic Sales & Business Development engineers / executives for our ambitious growth plans. Candidates with sales or service Experience in the Field of Industrial Automation and Automation Projects are invited to apply. ** Candidates conversant with PLC, DRIVES, MOTION, CNC, SCADA, Robots , Sensors, Switch gears, Cables and alied technologies OR Industrial products may only apply. Following is the Job description. Opportunity management: Prospecting of new customers Understanding of customer's requirement of project and process. Lead generation and analysis Techno-commercial proposal preparation & submission. Negotiation and order finalization Business Growth. Sales Administration : internal order processing, deliveries & receivables management has to be done by the candidate. Customer Engagement : Understand voice of customer and customer organization Compile data to understand competitor offering Improve SOB with customers Required Candidate profile Energetic personality with good communication skills. Giood Business understanding. An open courageous person ready to accept challenges. G Go getter & should be able to work as a part of a team. Qualification Criteria Bachelor of Electronics/Electrical / Graduate of Electronics from a reputed institute. OR BSc. Physics / Computer / Electronics. Prior experience of working in Electronics /Automation / Robotic field will be an advantage Excellent verbal and written communications Perks and Benefits Company Provides PF facility and performing candidate is rewarded with incentives. send your resumes on jobs@precimac.com Candidates can call on Mrs. Rohini on 8956952638 for an appointment for Interview.

About the Opportunity Join a dynamic leader in the customer engagement and telemarketing sector in India. This on-site role provides an excellent platform to sharpen your communication, sales, and customer service skills. Work in a vibrant environment that values performance and professional growth, where your talent in customer interactions will drive business success. Role & Responsibilities Initiate outbound calls and engage potential customers to generate leads and enhance brand presence. Manage inbound inquiries with professionalism while providing accurate product and service information. Maintain detailed records of calls and customer interactions, ensuring follow-ups are scheduled as required. Achieve daily, weekly, and monthly call and conversion targets while continuously optimizing call strategies. Collaborate with team members to provide feedback and implement potential process improvements. Adhere to company scripts and guidelines, ensuring consistent messaging and a high level of customer satisfaction. Skills & Qualifications Must-Have: Proven experience as a tele caller or in a similar customer-facing role, with excellent verbal communication and active listening skills. Must-Have: Strong command of the English language and local dialects as required, ensuring clarity in communication. Must-Have: Ability to handle objections and effectively convert calls into opportunities. Preferred: Basic computer proficiency with familiarity of CRM tools and MS Office applications. Preferred: Demonstrated resilience and self-motivation in a target-driven environment. Preferred: Ability to work collaboratively in a team while maintaining individual accountability. Benefits & Culture Highlights Competitive salary structure with performance-linked incentives. Comprehensive on-site training and continuous learning opportunities to boost career growth. A supportive, team-oriented work culture that rewards excellence and commitment. If you are passionate about delivering exceptional customer interactions and excel in a fast-paced, on-site environment, we encourage you to apply for the Tele Caller role. Your proactive approach and excellent communication skills can be the key difference in driving growth and customer satisfaction. Embark on this journey with us and be part of a thriving team dedicated to success!

Senior Copywriter + Content Writer Job: Senior Copywriter + Content Writer Bangalore Years of Experience: 7+ years Main Responsibilities: Were seeking an experienced Senior Copywriter to craft compelling, engaging, and persuasive content that drives brand awareness, customer engagement, and sales for our furniture retail brand. Key Responsibilities: Develop high-quality content for various marketing channels. Collaborate with art directors, designers, and creative team. Write persuasive copy for ads, campaigns, and brand messaging. Stay up to date with industry trends and emerging technologies. Requirements: 7+ years of experience in copywriting. Strong portfolio showcasing writing skills. Excellent writing, creativity, and attention to detail. Understanding of brand tone and voice. What We Offer: Competitive Salary: A competitive salary and benefits package Opportunities for Growth: Opportunities for career advancement and professional growth Dynamic Work Environment: A dynamic and supportive work environment Working days timing : Monday - Friday , 8.30 am 6.45 pm. Interested Candidates can drop the Cv to hr@stanleylifestyles.com Apply Now Working days & timing : Monday - Friday , 8.30 am 6.45 pm.

Roles & Responsibilities : Vendor interaction Weekly/Monthly Reporting of KPIs Customer Engagement Interactions with Internal Business Partner & Category managers to address queries New/update Material master data, purchase order creation Actively engage, support and lead continuous improvements of processes within the department and interfaces with other departments with focus on automation (RPA) & data analytics etc Qualifications Educational qualification: Bachelor s degree in any discipline Experience : 7+ Years experience in Supply Chain/Purchase Domain Mandatory/requires Skills : Deep knowledge in indirect purchase Knowledge about P2P cycle Result focused Positive and Problem solving attitude Advanced Excel skills (pivot tables, v-lookups, charts, graphs, etc.) and SAP experience Excellent analytical skills. Excellent Interpersonal and communication skills with the ability to collaborate with other functions/suppliers and foster teamwork Competency in Italian language will be an added advantage Preferred Skills :

Job Description Overview We are seeking a Senior Account Manager to join our high-impact Digital Expansion sales team. This role is ideal for a dynamic, customer-focused professional who thrives in a fast-paced, target-driven environment and is passionate about driving value and revenue from existing customer accounts. As a key player in the team, you'll be responsible for developing long-term relationships with strategic customers, identifying new business opportunities within your portfolio, and maximizing customer lifetime value through upselling and cross-selling initiatives. Your ability to connect business needs with product solutions, especially in a digital transformation context, will be critical to success. we're looking for a self-starter with a growth mindset, solid SaaS sales experience, and the confidence to engage with stakeholders ranging from technical teams to the C-suite. Roles & Responsibilities Manage a portfolio of key customer accounts, ensuring high levels of customer satisfaction, engagement, and retention. Drive revenue growth by identifying expansion opportunities through upselling and cross-selling. Build and manage a healthy sales pipeline, providing accurate forecasting and reporting on key metrics. Act as a trusted advisor by understanding customer goals and aligning Freshworks solutions to deliver measurable impact. Lead and support account planning efforts, including the development of tailored strategies for high-value accounts. Collaborate cross-functionally with Product, Marketing, and Customer Success teams to solve customer challenges and enhance experience. Serve as a subject matter expert on digital transformation trends across Customer Experience (CX) and Employee Experience (EX). Mentor and support junior Account Managers, helping them navigate challenges and hit performance goals. Provide feedback and market intelligence to internal teams to shape product roadmaps and go-to-market strategies. Stay informed on industry trends, competitor moves, and customer expectations to proactively manage risks and opportunities. Qualifications 4 7 years of experience in SaaS account management, sales, or customer success. Proven track record of meeting or exceeding revenue targets by growing existing customer accounts. Experience working with mid-market or enterprise clients across digital, CX, or EX domains. Bachelor s degree in Business, Marketing, or a related field is preferred. Previous exposure to customer lifecycle management, strategic planning, and cross-functional collaboration. Demonstrated ability to mentor peers or junior team members. Skills Inventory Sales & Account Management Strategic selling and pipeline management Cross-sell and up-sell execution Consultative and value-based selling Customer Engagement Stakeholder mapping and CXO-level engagement Digital transformation awareness (CX/EX) Solution positioning and objection handling Communication & Leadership Strong presentation and storytelling abilities Excellent verbal and written communication Experience mentoring or guiding a team Tools & Technical Aptitude Comfortable using CRM systems (e.g., Salesforce, HubSpot) Familiarity with digital business models and SaaS technologies Analytical mindset with a data-driven approach to decision-making

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New-To-Bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory & legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points. About the Role The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management: Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication: Excellent verbal and communication skills for conveying complex financial concepts clearly Sales and Negotiation Skills: Proven track record in sales, with the ability to meet and exceed targets. Financial AcumenIn-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Burgundy customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute AMFI and NCFM certifications 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills.

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.