As a Principal Engineer, you will contribute to the development of our solution delivery platform supporting our web-based applications on the latest cloud technologies within a DevSecOps culture. You will be involved in all phases of the development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices to provide world-class solutions that serve the non-profit industry. What you’ll do Design, build, and maintain efficient, reusable, and reliable code. Proactively suggest improvements to applications and processes that enhance the client experience or improve performance. Participate in the maintenance and support of the solution. Participate in Agile development process and ceremonies. Work with the Product Management team to understand and document project requirements. Collaborate with other engineers on the technical design of solutions. Keep up to date on the latest technical developments in your area. Implement design concepts from the UI/UX team. Ensure compliance with Web standards and accessibility requirements. Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings. Ensure robust high quality code standards are maintained in the development process. What we’ll want you to have: 8 or more years of experience in designing and developing applications on the Microsoft stack using C# and .NET Experience with operational excellence for software enablement solutions Software Engineer, Principal-Fullstack AI Experience with Kubernetes in cloud environments (AWS/Azure) and experience with monitoring, logging and troubleshooting Kubernetes workloads Experience building applications with Angular and with common web technologies such as JavaScript/TypeScript, CSS, and HTML Experience with SQL Server and/or Cosmos DB Experience with designing data store solutions with modern cloud options Experience with Identity and Access Management (IAM) solutions, including designing, implementing, and managing IAM frameworks and policies Familiarity with tools and technologies such as Azure AD, Okta, Google Workspace and other similar platforms Experience collaborating across teams and organizations with a focus on Passion for establishing and evangelizing best practices across the group Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Experience managing public APIs as part of a flourishing internal and external developer community Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) is a plus Experience with enterprise email solutions such as Postfix/SMTP is a plus Available on a 24x7x365 basis when needed for production impacting incidents or key customer events Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ? Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

JOB DESCRIPTION About the role: We are looking for an experienced Workday Integrations Specialist to manage the integration of Workday with various third-party systems. The ideal candidate should ideally have extensive experience with Workday integrations and excellent technical expertise with a range of different integration types. The Workday Integrations Specialist will work closely with HR, Finance, IT, and Cyber to ensure that Workday integrations meet best practice and compliance standards, in addition to the needs of the business. What youll be doing: Manage the full lifecycle of Workday integrations, including planning, design, development, testing, deployment, and support using Workday Studio, EIB, Core Connectors, RaaS, PECI/PICOF, and Workday Web Services (SOAP/REST). Partner with stakeholders and technical teams (HR, Finance, IT, Cyber) to understand integration requirements and translate them into scalable technical designs that adhere to current setups, best practices and Workdays guidelines Coordinate comprehensive testing strategies with upstream and downstream teams for integration workflows, ensuring that all integrations are thoroughly tested for functionality, data accuracy, encryption, security and performance before going live Maintain clear and detailed documentation of integration specifications, data mapping, workflow, and error-handling protocols to ensure transparency and ease of troubleshooting and future design requests Monitor integration and scheduled process system health and provide technical expertise to resolve integration issues and ensure data integrity between systems. Ensure timely identification of potential integration failures and take proactive measures to minimize downtime Stay current with Workday product updates and industry best practices, recommending and implementing continuous improvements to integration processes and strategies Ensure that integrations comply with data security, privacy, encryption practices and regulatory requirements, and that appropriate safeguards are in place for sensitive data handling. Provide support, as needed, during Workday Release testing and planned configuration changes What well want you to have: Bachelors degree in computer science, Information Systems, or related field 3+ years of experience in HR and Finance technology, with a focus on Workday integrations Strong proficiency in Workday Integration tools (Studio, EIB, Workday Web Services, Workday Report Writer, etc.) Experience with XML, XSLT, Web Services (REST/SOAP), and integration middleware platforms Demonstrates knowledge about the technology and participates in training and development initiatives to keep abreast of current trends and practices Ability to apply critical thinking skills and a high attention to details to identify appropriate resolutions Self-starter that possesses a strong desire to seek optimal solutions and share discoveries with colleagues High level of integrity and discretion in handling sensitive data and experience working in a compliance-driven organization Able to work flexible hours as required by business priorities Preferred Experience and Traits: Knowledge of Workday Security and Business Process Experience creating Workday reports and dashboards a plus Solid dedication to providing a high-level of customer service Exchanges information with appropriate people to complete work, follows through on tasks and commitments and keep information confidential, as warranted Excellent communication skills, both written and verbal, with the ability to explain technical security concepts to non-technical stakeholders. Stay up to date on everything Blackbaud, follow us on , , , and Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Save job Expect more We invest in your well-being From time off to volunteer, to giving to the causes you care about, to benefits that support each stage of your life journey, we strive to support your personal and professional wellbeing. In our remote-first, flexible culture, we strive to meet you and support you where you're at, because here, YOU matter. We encourage diversity and welcome differences We're a proud equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. Creating an inclusive environment for you to do your best work is essential. That's why we take steps to ensure an inclusive workplace andmake sure you feel valued and have the opportunity to succeed.

About the role As a Principal Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. What you’ll do Design and develop software applications, project prototypes, proofs of concept & client demos Evaluate performance of critical application components and optimize them to assure maximum performance and scalability Assist in driving the development effort for End-to-End on-time delivery ofhigh-qualitysolutions that conform to feature requirements Work closely with the product management, program management, and other team members to coordinate schedules, identify task assignments and provide progress updates at daily standup meetings Perform, design and code reviews for all key application functional components Provide critical thinking, technical innovation and attention to detail when serving as a trusted advisor on your team Keep up to date on the latest technical developments in your area Ensure compliance with Web standards and accessibility requirements. Ensure that all work meets standards of quality, security and operability. Participate in all Scrum team ceremonies. ? What you’ll bring 8 or more years of experience in designing and developing applications in Java Experience with common web technologies – JavaScript/TypeScript, Angular, CSS, and HTML Experience with JSP, Tomcat, and Linux Understanding of software engineering best practices and object-oriented development Experience working with REST and/or SOAP services and APIs Familiarity with Git and continuous integration systems, such as Azure DevOps or Jenkins. Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus. Experience with automated testing, including both unit and integration testing framework Experience with Lucene and object oriented databases a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ? Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

About the role As a Senior Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. What you’ll do Design, build, and maintain efficient, reusable, and reliable code Proactively suggest improvements to applications and processes that enhance the client experience or improve performance Participate in the maintenance and support of the solution Participate in Agile development process and ceremonies Work with the Product Management team to understand and document project requirements Collaborate with other engineers on the technical design of solutions Keep up to date on the latest technical developments in your area Implement design concepts from the UI/UX team. Ensure compliance with Web standards and accessibility requirements. Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings Ensure that all work meets standards of quality, security and operability. Participate in all Scrum team ceremonies. ? What you’ll bring 5 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies – JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with SQL Server and/or Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ? Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

JOB DESCRIPTION About the role As a Principal Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. What youll do Design and develop software applications, project prototypes, proofs of concept & client demos Evaluate performance of critical application components and optimize them to assure maximum performance and scalability Assist in driving the development effort for End-to-End on-time delivery ofhigh-qualitysolutions that conform to feature requirements Work closely with the product management, program management, and other team members to coordinate schedules, identify task assignments and provide progress updates at daily standup meetings Perform, design and code reviews for all key application functional components Provide critical thinking, technical innovation and attention to detail when serving as a trusted advisor on your team Keep up to date on the latest technical developments in your area Ensure compliance with Web standards and accessibility requirements. Ensure that all work meets standards of quality, security and operability. Participate in all Scrum team ceremonies. ? What youll bring 8 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with SQL Server and Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on , , , and Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Save job Expect more We invest in your well-being From time off to volunteer, to giving to the causes you care about, to benefits that support each stage of your life journey, we strive to support your personal and professional wellbeing. In our remote-first, flexible culture, we strive to meet you and support you where you're at, because here, YOU matter. We encourage diversity and welcome differences We're a proud equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. Creating an inclusive environment for you to do your best work is essential. That's why we take steps to ensure an inclusive workplace andmake sure you feel valued and have the opportunity to succeed.

About the role: We are looking for an experienced Workday Integrations Specialist to manage the integration of Workday with various third-party systems. The ideal candidate should ideally have extensive experience with Workday integrations and excellent technical expertise with a range of different integration types. The Workday Integrations Specialist will work closely with HR, Finance, IT, and Cyber to ensure that Workday integrations meet best practice and compliance standards, in addition to the needs of the business. What you’ll be doing: Manage the full lifecycle of Workday integrations, including planning, design, development, testing, deployment, and support using Workday Studio, EIB, Core Connectors, RaaS, PECI/PICOF, and Workday Web Services (SOAP/REST). Partner with stakeholders and technical teams (HR, Finance, IT, Cyber) to understand integration requirements and translate them into scalable technical designs that adhere to current setups, best practices and Workday’s guidelines Coordinate comprehensive testing strategies with upstream and downstream teams for integration workflows, ensuring that all integrations are thoroughly tested for functionality, data accuracy, encryption, security and performance before going live Maintain clear and detailed documentation of integration specifications, data mapping, workflow, and error-handling protocols to ensure transparency and ease of troubleshooting and future design requests Monitor integration and scheduled process system health and provide technical expertise to resolve integration issues and ensure data integrity between systems. Ensure timely identification of potential integration failures and take proactive measures to minimize downtime Stay current with Workday product updates and industry best practices, recommending and implementing continuous improvements to integration processes and strategies Ensure that integrations comply with data security, privacy, encryption practices and regulatory requirements, and that appropriate safeguards are in place for sensitive data handling. Provide support, as needed, during Workday Release testing and planned configuration changes What we’ll want you to have: Bachelor’s degree in computer science, Information Systems, or related field preferred 5+ years of experience in HR and Finance technology, with a focus on Workday integrations Strong proficiency in Workday Integration tools (Studio, EIB, Workday Web Services, Workday Report Writer, etc.) Experience with XML, XSLT, Web Services (REST/SOAP), and integration middleware platforms Demonstrates knowledge about the technology and participates in training and development initiatives to keep abreast of current trends and practices Ability to apply critical thinking skills and a high attention to details to identify appropriate resolutions Self-starter that possesses a strong desire to seek optimal solutions and share discoveries with colleagues High level of integrity and discretion in handling sensitive data and experience working in a compliance-driven organization Able to work flexible hours as required by business priorities Able to deliver technical solutions which meet the required security, quality and performance measures. Preferred Experience and Traits: Knowledge of Workday Security and Business Process Experience creating Workday reports and dashboards a plus Solid dedication to providing a high-level of customer service Exchanges information with appropriate people to complete work, follows through on tasks and commitments and keep information confidential, as warranted Excellent communication skills, both written and verbal, with the ability to explain technical security concepts to non-technical stakeholders. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ? Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

About the role: The global Identity Access Management team is passionately serving our stakeholders while evolving best practices. As an Identity Access Analyst , you have a pivotal operational role to provide and deprovision system access. You have an equally crucial role to partner collectively with stakeholders to mature, streamline, and automate Identity and Access Management procedures for Blackbaud. What you’ll do Ensure appropriate Control through timely removal of unnecessary or inappropriate system access? Expediently provision approved access, often utilizing evolving Role Based Access Controls (RBAC), for Blackbaud systems to prevent excessive permissions and rights. ?? Proactively expand approved RBAC roles through analysis, recommendation and adoption/rollout. Analyze and resolve access issues, coordinating with system owners or technical support resources as necessary. Participate in ongoing audits and assessments, and assist with implementation of audit or compliance recommendations? Develop and maintain detailed documentation on standard operating procedures, system configurations, and technical settings for internal team use, end user support? Identify , evaluate and recommend opportunities to eliminate, streamline, and automate access management practices. Partner with colleagues including application owners, cloud engineers, cyber security SMEs, etc. to effectively execute improvements based on expected value. Generate reports to perform in-depth analysis and data collection for issues associated with IAM? What you’ll bring 2 years of experience in Identity or Access Management?? Tireless adherence and attention to appropriate IT general computing controls? Ability to understand, work with and where appropriate leverage various technologies including PowerShell , ServiceNow, SailPoint's Identity-Now, Active Directory, EntraID , Salesforce, Workday, etc. Practical experience with SCA, ITIL, COBIT, NIST and/or other security and control frameworks? Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ? Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

About the Role As a member of the Financial Shared Service Center (SSC), the Business Process Manager manages the back office shared service team at the Global Capabilities Center. This team provides global support for high volume transaction processing, including Contracts & Billing, Collections, Accounts Payable and other key finance and accounting activities (F&A). The SSC Manager works closely with the business to ensure accurate, complete and timely processing and recording of key business transactions. The ideal candidate can undertake a variety of tasks and work diligently under pressure. This person is detail oriented, especially with data processing, has strong analytical skills and can incorporate new and effective ways to achieve better results. What You'll Do Manage the accounts payable, procurement administration, innovation operations and order to cash operations team with a view towards accuracy, completeness and timeliness of transaction processing Own and analyze the data, look for insights, trends and provide data driven recommendations as frequently as needed Work with SSC leadership team to provide feedback on usability of software solutions, representing business impact and requirements Develop and implement business process improvements to key transactional areas Provide reporting on key metrics and SLA’s to SSC and F&A leadership Lead and motivate your team via training, performance management, coaching and mentoring What You’ll Bring A passion for technology and an ability to identify new opportunities for efficiency and productivity Continuous process improvement (Six Sigma, LEAN, etc) Strong written and oral communications skills Well versed in Microsoft Office products including Excel, Word, and PowerPoint Able to manage self-study training, including the ability to explore existing business operations and procedures as learning materials Finance or Accounting coursework preferred or meaningful relevant on the job experience Salesforce CPQ and Workday experience preferred 3-5 years prior experience managing operational teams Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ? Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

About the role We are seeking a highly skilled and experienced Data Architect to join our team. The ideal candidate will have at least 1 2 years of experience in s oftware & data engineering and a nalytics and a proven track record of designing and implementing complex data solutions. Y ou will be expected to design, create, deploy, and manage Blackbauds data architecture. This role has considerable technical influence within the Data Platform, Data Engineering teams, and the Data Intelligence Center of Excellence at?Blackbaud. This?individual acts as an evangelist for proper data strategy with other teams at Blackbaud and assists with the technical direction, specifically with data, of other projects. What youll be doing Develop and direct the strategy for all aspects of Blackbauds Data and Analytics platforms, products and services Set, communicate and facilitate technical direction?more broadly for the AI Center of Excellence and collaboratively beyond the Center of Excellence Design and develop breakthrough products, services or technological advancements in the Data Intelligence space that expand our business Work alongside product management to craft technical solutions to solve customer business problems. Own the technical data governance practices and ensures data sovereignty, privacy, security and regulatory compliance. Continuously challenging the status quo of how things have been done in the past. Build data access strategy to securely democratize data and enable research, modelling, machine learning and artificial intelligence work. Help define the tools and pipeline patterns our engineers and data engineers use to transform data and support our analytics practice Work in a cross-functional team to translate business needs into data architecture solutions. Ensure data solutions are built for performance, scalability, and reliability. Mentor junior data architects and team members. Keep current on technologydistributed computing, big data concepts and architecture. Promote internally how data within Blackbaud can help change the world. What we want you to have: 1 0 + years of experience in data and advanced analytics At least 8 years of experience working on data technologies in Azure/AWS Experience building modern products and infrastructure Experience working with .Net /Java and Microservice Architecture Expertise in SQL and Python Expertise in SQL Server, Azure Data Services, and other Microsoft data technologies. Expertise in Databricks, Microsoft Fabric Strong understanding of data modeling, data warehousing, data lakes , data mesh and data products. Experience with machine learning Excellent communication and leadership skills. Able to work flexible hours as required by business priorities ? Ability to deliver software that meets consistent standards of quality, security and operability. Stay up to date on everything Blackbaud, follow us on , , , and Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

About the role Responsible for strategic proposal management of tender processes for revenue opportunities of all sizes, including software solutions, service solutions , and process design/implementation consulting. Manages the bid submission process from the time the request for proposal is issued until submission; places particular emphasis on project management of the RFP creation process. May also be responsible for validating/endorsing the technical solution. What youll be doing Partner with Account Executives, Solutions Consultants , Renewals Specialists, Customer Success Managers, Services Sales Representatives, and others to develop winning strategic proposals Review RFPs for basic proposal requirements and delegate responsibilities for creating strategic proposals to the appropriate resources Coordinate all aspects of RFP developmentcreating RFP response templates, scheduling and leading kick-off meetings, establishing and enforcing project responsibilities and timelines, repurposing content from past RFP responses, developing new content , proofreading and editing outgoing proposals, managing the delivery process Work across internal departments, including Sales, Marketing, Corporate Communications, Professional Services, Customer Support, Legal, and SDO to develop and maintain an up-to-date knowledge library Facilitate communication efforts and form strong working relationship with sales, customer success, renewals, and services team members to ensure RFP responses are compliant, on-time, and on par with Blackbaud standards, resulting in winning proposals Ensure compliance with parameters set forth in RFPs Conduct RFP training for new members of the sales and retention teams. as well as ongoing process improvement and best practice training Function as administrator for strategic response management system (Responsive.io)managing permissions for users, architecting document types, setting up projects for RFP pursuits, establishing best practices, ensuring proper use of metadata, and training new users Build and maintain the knowledge library in the strategic proposal management system with content pulled from RFP responses and ongoing proactive efforts with key internal functions outside the RFP process as stated above Manage RFP process and outcome tracking and reporting ??? What we'll want you to have:? 5+ years of experience in IT Marketing or Sales Operations/Communications Strong professional writing, editing, and proofreading skills Advanced software skills in Microsoft Word, PowerPoint, Excel, and Adobe Acrobat, Salesforce and Responsive.io experience preferred Experience with sales proposals and presentations Ability to work independently and produce work that meets the standards of both Blackbaud and our customers Project Management experience, attention to detail, organizational skills Excellent written, oral and graphical communication skills Demonstrated ability to synthesize complex messages into easy to understand communication pieces Prior knowledge of or experience working with Blackbaud products strongly preferred Ability to work on multiple activities concurrently and deliver work on time Experience building, designing, and managing web content is a plus, particularly in a SharePoint environment Stay up to date on everything Blackbaud, follow us on , , , and Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

About the role As a Senior Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. What you’ll do Design, build, and maintain efficient, reusable, and reliable code Proactively suggest improvements to applications and processes that enhance the client experience or improve performance Participate in the maintenance and support of the solution Participate in Agile development process and ceremonies Work with the Product Management team to understand and document project requirements Collaborate with other engineers on the technical design of solutions Keep up to date on the latest technical developments in your area Implement design concepts from the UI/UX team. Ensure compliance with Web standards and accessibility requirements. Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings Ensure that all work meets standards of quality, security and operability. Participate in all Scrum team ceremonies. ? What you’ll bring 5 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies – JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with SQL Server and/or Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ? Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

to be added Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ? Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

As a Sales Development Representative (SDR), you will be the first point of contact for both inbound and outbound inquiries. The primary goal is to generate a qualified pipeline by nurturing potential customers and setting qualified discovery calls. This role involves helping customers find the right solutions to meet their needs while ensuring a positive experience. You will collaborate with the sales and marketing teams to drive new business and revenue growth. What You’ll Do Respond promptly to inbound inquiries from potential customers via email, phone, and social networks. Proactively reach out to potential customers through outbound calls, emails, and social media to generate new leads. Engage with potential customers to understand their needs and provide tailored solutions that align with their goals. Collaborate with the sales and marketing teams to nurture inquiries and set qualified discovery calls that lead to new business and revenue. Maintain accurate and detailed records of customer interactions and ensure database health by regularly updating customer information in our CRM system. Continuously learn about our industry and the unique benefits of our products and services to provide the best possible support to potential customers. What You’ll Bring 1-2 years of customer-facing experience, preferably in technical or software product sales. Strong desire to pursue a career in Sales and/or Marketing. Ability to multitask and thrive in a fast-paced environment. Excellent listening and communication skills. Results-oriented with a proactive and disciplined approach to managing time effectively. Team-oriented attitude. Able to work flexible hours as required by business priorities. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012511 Show more Show less

About The Role Responsible for strategic proposal management of tender processes for revenue opportunities of all sizes, including software solutions, service solutions, and process design/implementation consulting. Manages the bid submission process from the time the request for proposal is issued until submission; places particular emphasis on project management of the RFP creation process. May also be responsible for validating/endorsing the technical solution. What You’ll Be Doing Partner with Account Executives, Solutions Consultants, Renewals Specialists, Customer Success Managers, Services Sales Representatives, and others to develop winning strategic proposals Review RFPs for basic proposal requirements and delegate responsibilities for creating strategic proposals to the appropriate resources Coordinate all aspects of RFP development: creating RFP response templates, scheduling and leading kick-off meetings, establishing and enforcing project responsibilities and timelines, repurposing content from past RFP responses, developing new content, proofreading and editing outgoing proposals, managing the delivery process Work across internal departments, including Sales, Marketing, Corporate Communications, Professional Services, Customer Support, Legal, and SDO to develop and maintain an up-to-date knowledge library Facilitate communication efforts and form strong working relationship with sales, customer success, renewals, and services team members to ensure RFP responses are compliant, on-time, and on par with Blackbaud standards, resulting in winning proposals Ensure compliance with parameters set forth in RFPs Conduct RFP training for new members of the sales and retention teams. as well as ongoing process improvement and best practice training Function as administrator for strategic response management system (Responsive.io): managing permissions for users, architecting document types, setting up projects for RFP pursuits, establishing best practices, ensuring proper use of metadata, and training new users Build and maintain the knowledge library in the strategic proposal management system with content pulled from RFP responses and ongoing proactive efforts with key internal functions outside the RFP process as stated above Manage RFP process and outcome tracking and reporting What we'll want you to have: 5+ years of experience in IT Marketing or Sales Operations/Communications Strong professional writing, editing, and proofreading skills Advanced software skills in Microsoft Word, PowerPoint, Excel, and Adobe Acrobat, Salesforce and Responsive.io experience preferred Experience with sales proposals and presentations Ability to work independently and produce work that meets the standards of both Blackbaud and our customers Project Management experience, attention to detail, organizational skills Excellent written, oral and graphical communication skills Demonstrated ability to synthesize complex messages into easy to understand communication pieces Prior knowledge of or experience working with Blackbaud products strongly preferred Ability to work on multiple activities concurrently and deliver work on time Experience building, designing, and managing web content is a plus, particularly in a SharePoint environment Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012397 Show more Show less

Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge. In this role you will create interactive courses to enable both the technical skill and the nonprofit savvy of our customers. Blackbaud is seeking a full-time instructional designer to build educational content for our solutions. The ideal candidate brings a passion for lifelong learning, pursues positive results for the business with energy, drive, and a strong passion for accomplishment, and seeks feedback to uncover ways to improve results for the customer. What You'll Do Design and develop effective, engaging courseware through skilled scripting, voice narrations, demos, graphics, and learning activities. Collaborate with subject matter experts, instructors, and peers. Convert complicated technical information from a subject matter expert in RDO/PTG into a customer-facing learning experience. Apply adult learning methodologies and techniques in course development. Prioritize and manage projects to completion and meet desired milestones. Build productive relationships and communicate with cross-functional teams. Align to rapid product release cycles with flexibility and poise. Follow corporate and team style and brand guidelines. What you'll bring: Bachelor’s degree or higher with concentration on Instructional Design. 2-4 years of experience in corporate learning and development. Demonstrable experience in Articulate 360. Exceptional writing skills. Proven Project Management skills. Experience with Graphic Design. Experience using caption editing software. Experience with Video Editing (Camtasia preferred). Experience with Audio Editing (Audacity preferred). Experience with Motion Graphics Software (Adobe After Effects preferred). Bonus: Experience using Generative AI tools. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012512 Show more Show less

The Manager, Data Analysts , within Customer Success Services works closely with other Services teams, IT, Products, and Services Leadership to provide data analyst support for our Analytics solutions. The areas of focus include overseeing project data processing including exporting and importing of data with minor data manipulation, using 3rd party tools to process data and queue management of work tickets for Services teams and partners in collaboration with product teams. This is a leadership role focused on delivering services to deadlines with quality in mind. You will work along side our PMO and other Analytics teams with a focus on making those processes more efficient and effective for the business, adhering to performance metrics and delivering quality outcomes for our clients. You’ll need to be data minded, work well to deadlines and also be innovative and adaptable. Whatever the challenge, you’ll always be looking for ways to deliver results for our clients while meeting our metrics and delivery standards. What You'll Do Manage a team responsible for importing, processing and exporting data using tool sets on behalf of our Analytics client base. Overall responsibility for work queues ensuring tasks are completed on time, appropriately prioritized and managed to budget. Executing upon Customer Success Services priorities and successfully delivering against day-to-day expectations. Partner with key stakeholders in other teams to work through exceptions and escalations related to deliverables your team is working on. Inform daily operations by monitoring and analyzing operational effectiveness metrics and using data analysis to support the quick identification and resolution of challenges. Consistently pursue and promote continued process innovation as our product technologies and security practices improve. Cultivate a diverse, high-performing team that attracts, develops, recognizes and retains the best people. What You’ll Bring 1-2 years of experience providing Data Services in a Professional Services, Analytics or Support organization, leading and managing data delivery to timeline and budget. 1-2 years of experience leading a team or equivalent required experience. Experience with SQL, SAS, MS excel. Experience with issues of scalability, predictability, prioritization, process improvement and development. Experience with queue management and managing services delivered within a short turn around time. Experience working with multisite or international teams is a plus. Advanced level English Ability to sometimes work US East Coast hours when needed Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012422 Show more Show less

About The Role Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge. In this role you will create interactive courses to enable both the technical skill and the nonprofit savvy of our customers. Blackbaud is seeking a full-time instructional designer to build educational content for our solutions. The ideal candidate brings a passion for lifelong learning, pursues positive results for the business with energy, drive, and a strong passion for accomplishment, and seeks feedback to uncover ways to improve results for the customer. What You'll Do Design and develop effective, engaging courseware through skilled scripting, voice narrations, demos, graphics, and learning activities Collaborate with subject matter experts, instructors, and peers Convert complicated technical information from a subject matter expert in RDO/PTG into a customer-facing learning experience Apply adult learning methodologies and techniques in course development Prioritize and manage projects to completion and meet desired milestones Build productive relationships and communicate with cross-functional teams Align to rapid product release cycles with flexibility and poise Follow corporate and team style and brand guidelines What You’ll Bring 2-4 years of experience in corporate learning and development Demonstrable experience in Articulate 360 Exceptional writing skills Proven Project Management skills Experience with Graphic Design Experience using caption editing software Experience with Video Editing (Camtasia preferred) Experience with Audio Editing (Audacity preferred) Experience with Motion Graphics Software (Adobe After Effects preferred) Bonus: Experience using Generative AI tools Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012508 Show more Show less

About the role As a Senior Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. What you’ll do Design, build, and maintain efficient, reusable, and reliable code Proactively suggest improvements to applications and processes that enhance the client experience or improve performance Participate in the maintenance and support of the solution Participate in Agile development process and ceremonies Work with the Product Management team to understand and document project requirements Collaborate with other engineers on the technical design of solutions Keep up to date on the latest technical developments in your area Implement design concepts from the UI/UX team. Ensure compliance with Web standards and accessibility requirements. Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings Ensure that all work meets standards of quality, security and operability. Participate in all Scrum team ceremonies. What you’ll bring 5 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies – JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with SQL Server and/or Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

*Recruiter to Enter or Link to Evergreen* Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012579 Show more Show less

About The Role As a Marketing Data Specialist, you will work alongside the Marketing Data Lead in managing and optimizing lead and contact creation and management processes with a focus on data quality, enrichment, standardization, and supporting ongoing data-related initiatives. What You’ll Do Assist with data enrichment, acquisition, standardization, and segmentation efforts Aid in the management of lead and contact creation and routing workflows, ensuring data flows smoothly to and from CRM (Salesforce) and other systems using tools like LeanData, RingLead, Demandbase Data Integrity, SFDC Data Loader, Cloudingo, and more Ensure lead creation and conversion processes across Sales and Marketing are optimized and adhere to internal and external data health and compliance requirements Support Marketing Data Lead in implementing data governance policies and practices Oversee intake, perform related actions, and ensure positive outcomes of lead generation programs with goal to automate process where appropriate Collaborate with marketing, sales, and customer success teams to support data-driven initiatives and reporting What You’ll Bring 5+ years of experience in data management, marketing operations, sales operations, or customer success operations Familiarity with CRM systems (e.g., Salesforce) and data management tools like LeanData, RingLead, Demandbase Data Integrity, SFDC Data Loader, Cloudingo, and more Has a high level of autonomy in day-to-day operations Strong attention to detail with an understanding of global data governance principles and best practices Ability to work independently and collaboratively with a global team Analytical mindset adept at problem finding and problem solving Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012652 Show more Show less