6929 Customer Engagement Jobs - Page 15

Infoedge is inviting candidates for a virtual walk-in for Client Serivicing role with iimjobs.com. Date - 23rd Sept 2025 Time - 2 PM Link - https://teams.microsoft.com/l/meetup-join/19%3ameeting_M2JlYWUxNDItNzgxNy00OTk1LWI2OWEtZTE3ZjNiYzc5OTMw%40thread.v2/0?context=%7b%22Tid%22%3a%220ee9b5f9-52b3-4351-8198-c4804cd66b68%22%2c%22Oid%22%3a%222ba02286-eee6-4b0e-a395-b8757bd4c96d%22%7d About BU: iimjobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche ...

The Senior Renewals Manager role at Oracle involves owning and completing a portfolio of high-value and strategic renewal contracts in an assigned territory. You will collaborate closely with internal team members, including Sales, Regional Leaders, and Customer Success Services (CSS) organizations, to secure every renewal. Your responsibilities will include minimizing financial attrition, securing favorable terms, identifying growth opportunities, and sharing insights with the business to ensure customer success and maximize financial results for Oracle. Key Responsibilities: - Develop and implement win/win negotiation strategies for medium and large account contract renewals to increase co...

Role Overview: You will be part of a dynamic team at Classess, an innovative EdTech platform, focused on revolutionizing learning for schools, teachers, and students. Your role as a Business Development Intern will involve assisting in identifying potential business opportunities, conducting market research, and supporting client engagement and partnership building efforts in the fast-growing EdTech industry. You will collaborate with the business development team to prepare pitches, proposals, and presentations, as well as support outreach to potential clients, schools, and partners to introduce Classess solutions. Additionally, you will help manage client relationships, participate in prod...

Role Overview: The role requires you to regularly review open complaints, ensuring timely response and closure in accordance with SLAs. You will be responsible for achieving revenue generation targets and ensuring adherence to preventive maintenance while maintaining high service quality. It is essential to uphold customer i-base hygiene by updating end user data regularly in the system. Your focus will be on driving customer engagement and maintaining high Customer Satisfaction Index (CSI). Key Responsibilities: - Possess knowledge of products such as Room Air Conditioners, Water Purifiers, Air Purifiers, and Air Coolers. - Demonstrate technical knowledge of service offerings and Channel Ma...

As a candidate for this role, you will be responsible for reviewing open complaints regularly to meet response time and closure SLAs. You will also play a vital role in achieving revenue generation targets, ensuring preventive maintenance adherence, and conducting regular audits on service quality. It will be your duty to maintain customer i-base hygiene and keep end user data updated in the system. Your main focus will be on driving customer engagement and maintaining a high Customer Satisfaction Index (CSI). Building strong relationships with customers, addressing concerns proactively, and ensuring timely maintenance will be essential in this role. You will be expected to develop and maint...

As a candidate for this role, you will be responsible for reviewing open complaints to ensure timely closure as per SLAs, achieving revenue generation targets, ensuring preventive maintenance adherence, and auditing service quality regularly. Your role will also involve maintaining customer i-base hygiene, updating end user data in the system, and driving customer engagement to achieve high Customer Satisfaction Index (CSI). Building strong relationships with customers by addressing concerns proactively and ensuring timely maintenance will be crucial aspects of your responsibilities. Additionally, you will be tasked with developing and maintaining Channel infrastructure as per the expansion ...

As a candidate for this position, your responsibilities will include: - Regularly reviewing open complaints to ensure response time and closure as per SLAs - Achieving Revenue generation targets - Ensuring adherence to Preventive Maintenance and auditing the quality of Service regularly - Maintaining Customer i-base hygiene by updating end user data in the system regularly - Driving customer engagement and maintaining high CSI - Building strong relationships with Customers by ensuring timely maintenance and proactively addressing concerns - Developing and maintaining Channel infrastructure as per Expansion plan - Conducting regular visits to Channel to ensure a high level of engagement and a...

You will work closely with engineering, design, and marketing teams to deliver exceptional user experiences and achieve business objectives. The ideal candidate will leverage data-driven insights and market trends to create seamless and secure customer interactions, driving efficiencies and ensuring compliance with privacy regulations. Bachelors degree or combination of education and experience. Ability to influence and persuade others through storytelling using data Strong cross functional relationship building and communication skills Strong understanding of product development lifecycle and agile methodologies. Strong problem-solving, analytical skills, and ability to operate in a white s...

As a Sales and Marketing Intern at Amonex Technologies Pvt. Ltd., you will be an integral part of the team supporting the Sales Manager and Marketing Lead for a 6-month internship period. Amonex Technologies is the driving force behind Recaho, a comprehensive restaurant management platform that is revolutionizing the operations of food and beverage businesses globally. With a strong presence in over 18 countries and serving more than 11,000 customers, Recaho provides tools for billing, inventory management, CRM, and online ordering all within a single platform. At Amonex, you will be shaping the future of the global food service industry through innovation, data, and design. By joining the t...

Role Overview: As a Digital Marketing Assistant, you will play a crucial role in planning and executing digital marketing campaigns on various platforms like Google Ads, social media, and email marketing. Your responsibilities will include developing and optimizing content for digital channels to ensure alignment with the company's brand and messaging. You will also be tasked with scheduling and posting content on social media platforms, engaging with followers, and analyzing social media performance. Additionally, you will support the creation and execution of email marketing campaigns, including list segmentation and performance tracking. Conducting keyword research and on-page optimizatio...

You will be responsible for driving customer growth and expanding the customer pipeline for the sales team at Nuacem AI. Your primary focus will be on identifying and qualifying new prospects, educating potential customers on the solutions offered, and uncovering valuable business opportunities. You will collaborate closely with Customer Success Managers to follow up on leads, generate new opportunities through research, and identify key stakeholders to drive growth. **Key Responsibilities:** - Drive growth and adoption of the Nuacem AI platform across various industries and verticals. - Efficiently manage the entire sales cycle with a persistent approach. - Present Nuacem AI solutions to st...

Role Overview: - Engage with customers in the showroom and online to understand their preferences and provide expert advice on suitable jewelry selections. - Explain product features, craftsmanship, and pricing while staying updated on the latest jewelry styles and trends. - Process sales transactions accurately and efficiently to ensure a seamless customer experience. - Maintain a deep knowledge of the jewelry collection, including materials, design, and value. - Play a key role in keeping the showroom well-presented with attractive and organized displays. - Work towards achieving individual and team sales targets, identifying sales opportunities, and closing deals effectively. - Handle cus...

As an Application Engineer at Hitachi Energy, your role involves leveraging senior specialist knowledge in the Transformers portfolio to build trust with customers, communicate technical preferences, provide training, and present transformer solutions. You will be responsible for developing and leading regional business development strategies for sustainable transformer solutions and digitalization, tracking market trends, and driving growth impact. Collaborating with Front End Sales, distribution channels, and consultants, you will support the regional sales strategy aligned with the global approach to enhance customer penetration and acquisition. Your impact will be significant in leading ...

As a Gold Loan Sales Executive at Capri GoldLoan branch, your main responsibility will be to acquire new customers for generating Gold Loan business and promoting other cross-sell products. You will actively participate in field-marketing activities to enhance the brand visibility of the branch in the catchment areas and generate leads from potential customers. Your role will involve driving and ensuring continuous customer engagement through various channels. Key Responsibilities: - Acquire new customers to generate Gold Loan business - Promote cross-sell products to customers - Participate in field-marketing activities for brand visibility - Generate leads from potential customers - Drive ...

Job Purpose Ensuring benchmark levels of service across the customer life cycle for enterprise accounts, to proactively & reactively ring fence the customer base, to adopt a consultative approach & use analytics / digital as a means to improve customer experience, to engage with C- level, drive customer engagement programs & deliver on service improvement / development plans to enhance customer satisfaction index across enterprise products Key Result Areas/Accountabilities Compliance to standard norms, monitor customer commitments across products, intervene proactively and act as an touch point to ensure minimum service level breaches Build a strong feedback mechanism through continuous enga...

Sales Experience is mandatory. Must have a knowledge regarding steam and boiler products. Working with Steam engineering products where incumbent with the background of Steam Engineering Product/Boilers/Heaters is suitable. Achieve ABP targets for the respective territory directly and through the dealer network. Ensure Market coverage across geographies & industrial segments to analyze key market trends. Monitor lead generation to ensure sufficient enquiry pipeline for achieving sales target. Understanding the customer needs & identifying opportunities at existing plants for upgrades & improvements. Concept selling & drive new product /application sales. Develop and generate business through...

Job description Develop the project plan including detailed activities, resource planning, cost estimation Acquire project requirements such as human resource, required information, various agreements and material or technology needed Drive project to meet schedules, budget, manpower and technical quality targets Conduct regular project reviews to recommend schedule changes, cost or resource adjustments Bachelors in Engineering with 5-8 years of experience in software development PMP/ Agile SCRUM Certifications Skills & Experience 15 years of Delivery & Implementation in all ITIL processes Knowledge and Experience of IT enablement Tools across a mix of OEMs. Good understanding of AI/ML conce...

Role Overview: As an Expert at Apple Retail, you play a crucial role in delivering an exceptional customer experience by showcasing your deep understanding of Apple products and services. Your expertise in selling products and offering Apple's services will help customers make informed decisions and provide them with a unique Apple experience. Your mentoring skills will inspire your colleagues to achieve outstanding results in customer engagement. Key Responsibilities: - Demonstrate and sustain top-performing sales and service to Apple customers by understanding their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy...

Responsibilities : Lead the product delivery efforts within the constraints of schedule, scope, features/functionality, and budget Understands the business objectives, defines the project scope, and creates a plan with clear outcomes and timelines for enterprise customer projects Monitor and report on all aspects of projects including progress, project profitability, forecasted hours, risks, communications, and critical issues Manage and coordinate project resources Implement best practices to improve the methodology and quality of customer engagement Work with cross-functional teams to ensure that projects have the best people with the right skills and at the right time Act as the single po...

You will be utilizing engineering practice and expertise to define, configure, and implement industrial digital technologies such as PLM and MES. The primary objective of this role is to ensure the continuity of information across the engineering enterprise, encompassing design, industrialization, manufacturing, and supply chain processes. You will also be responsible for overseeing manufacturing data management. - Enhance proficiency in your area of expertise and share knowledge with colleagues by providing guidance and support. - Understand and address clients" requirements effectively. - Be self-reliant and capable of completing tasks independently or with minimal supervision. - Have a ke...

As an Inside Sales Representative at Pegasus Knowledge Solutions, Inc. (PKSI), your main responsibility will be supporting the Field Sales Team in selling PKSI products and services to both new and existing customers. Throughout the Sales Process, you will play a crucial role in Identifying Prospects, Qualifying Opportunities, and providing all-round Sales Support until Closure. Additionally, you will collaborate with other functional teams within PKSI to position and leverage sales opportunities effectively in the Advanced Analytics space. Your key responsibilities will include: - Prospecting and building a Sales Pipeline through Outbound Calling and E-Mail Campaigns. - Enhancing the databa...

Role Overview: As an experienced E-Commerce Executive at our company, you will be responsible for effectively managing our online sales and overall digital presence. Your role will involve supervising the complete e-commerce lifecycle, from product listing to ensuring successful order fulfillment. You should possess a comprehensive understanding of e-commerce platforms, digital marketing strategies, and customer engagement techniques to excel in this position. Key Responsibilities: - Supervise the daily operations of the e-commerce platform, ensuring accurate product listings, up-to-date prices, and well-maintained inventory levels. - Optimize product listings for increased visibility and en...

As a Salesman/Salesgirl for the Aswani Lachmandas Group, your role will involve overseeing the store's results and operations. Your main responsibilities will include: - Excelling in customer engagement by assisting them in product selection and purchases. - Maintaining an appealing visual display and ensuring adequate stock levels. - Proficiency in customer management to ensure the success of the position. Qualifications Required: - Minimum of 1 year of retail sales experience, preferably in the textile retail sector. - Candidates should be under 40 years of age, and residents of Ernakulam district are preferred. - Graduates are encouraged to apply, with individuals having expertise in sell...

Role Overview: You will play a crucial role in driving the real estate business forward by identifying potential customers and generating leads through various channels. Conducting thorough market research will help you understand customer needs and preferences, enabling you to engage with prospective clients effectively. Key Responsibilities: - Identify potential customers and generate leads through various channels - Conduct thorough market research to understand customer needs and preferences - Present and demonstrate the features and benefits of properties to interested parties - Work closely with the sales team to support the closing of deals - Maintain an up-to-date knowledge of market...

As an Assistant Manager MIS & Tech at Dhwani Foundation (DF), your role involves providing technical and professional expertise for the MIS & Tech Program. Your main responsibilities will include: - Conducting Requirement Analysis, Testing, Implementation & Support of cloud-based software products developed for NGOs in the social sector. - Developing knowledge of various cloud-based solutions provided by Dhwani. - Engaging with customers to understand their requirements and provide customized solutions. - Training NGO staff on using the software. - Identifying product feature gaps and documenting requirements for development. - Researching existing software for new features. - Participating ...