{"company":" At myKaarma, we re not just leading the way in fixed ops solutions for the automotive industry we re redefining what s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service. ","role":" Role Description: We are building a modern data lake architecture centered around BigQuery and Looker, and we re looking for a hands-on Looker Data Engineer/Architect to help us shape and scale our data platform. In this role, you ll own the design and implementation of Looker Views, Explores, and Dashboards, working closely with data stakeholders to ensure accurate, efficient, and business-relevant insights. You ll play a critical role in modelling our existing data architecture into LookML, and driving modelling and visualization best practices across the organization. This will also include reviewing our existing data lake models and identifying inefficiencies/areas of improvement. This role also offers the opportunity to integrate AI/ML in our data lake and provide intelligent insights and recommendations to our internal as well as external customers. Key Responsibilities: Design and develop LookML models, views, and explores based on our legacy data warehouse in MariaDB Create and maintain high-quality dashboards and visualizations in Looker that deliver actionable business insights Collaborate with engineers, product managers, and business stakeholders to gather requirements and translate them into scalable data models Guide other engineers and non-technical staff on how to build and maintain Looker dashboards and models. Ensure data accuracy, performance, and efficiency across our Looker and BigQuery resources Maintain strong ownership over the Looker platform, proactively improving structure, documentation, and data usability Monitor and troubleshoot data issues in Looker and BigQuery Required Skills and Qualifications : 5+ years of experience in data engineering and 2+ years of hands-on experience with Looker, including LookML modeling and dashboard development Strong experience with Google BigQuery, including writing and optimizing complex SQL queries, and managing BigQuery costs Experience with building and maintaining projects in Google Cloud Experience implementing row-level security, access controls, or data governance in Looker Proven ability to manage and own end-to-end Looker projects with minimal supervision Experience with source control systems, preferably git Excellent communication skills and a strong sense of ownership and accountability Comfortable working in a fast-paced, collaborative environment Nice to Have Skills & Qualifications Familiarity with batch processing, stream processing and real-time analytics Familiarity with MySQL queries and syntax Being able to understand and write java code We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications. Total Rewards at myKaarma At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility. Our Highly Aligned, Loosely Coupled model empowers teams to innovate and continuously improve using data-driven insights. Health and Wellness : Comprehensive medical, life, and disability benefits. Time Off: Generous vacation time to recharge and balance life outside work. In-Office Perks: Work in an agile office space with perks like ping pong and foosball to unwind and connect and unlimited lunch, snacks or refreshments onsite. Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out . myKaarma participates in the . "},"

{"company":" At myKaarma, we re not just leading the way in fixed ops solutions for the automotive industry we re redefining what s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service. ","role":" Role Description: We are looking for an Operations Analyst to join our team to champion a Customer-First approach, ensuring high service uptime across Cloud, Server, Network, Storage, and Database domains. Guided by the Working Backwards philosophy, design and fine-tune monitoring tools, focusing on customer needs. Collaborating globally with a TPS mindset - Think Big, Start Small, and Scale Quickly. If you thrive in a dynamic, customer-centric environment. Interviewer: How do you manage a severity level 1 incident? Operations Analyst: As an operation analyst, managing a severity level 1 incident requires immediate attention and swift action. The first step is to identify the root cause of the issue and then escalate it to the relevant teams for resolution. It s also important to notify all stakeholders and follow the established incident management process. The Operations Analyst will be responsible for the following: Monitoring of L1 Resources for All domains to cover and IT Environment (Cloud, Server, Network, Storage, and Database) and taking corrective action to ensure high service uptime. Evening OR night shift. Create / Setup monitoring Alerts & Dashboard. Design and develop infrastructure monitoring, reporting tools, and configuration management tools. Fine-tuning configuration to maintain the performance and functionality of the monitoring solutions in place. Prepare and maintain Documentation and reports, and provide follow-up status on identified tasks. Handle outage processes and escalations based on the standard procedure and Follow up with the different engineering teams on pending high-priority tickets. This role requires the incumbent to work evening or night shifts . Skills and Qualifications: Graduate in Computer Science or related area. Good Communication Skills (Should be able to communicate with the US & Canada Team). 0-3 years of experience. Good knowledge of cloud providers like AWS, and GCP. Familiarity with the fundamentals of Linux scripting languages. Aware of configuration management tools like Ansible, Puppet, and Chef. Nice-to-haves Experience with monitoring systems like Prometheus and Grafana. Red Hat Certification. Knowledge of logging solutions such as Graylog. We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications. Total Rewards at myKaarma At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility. Our Highly Aligned, Loosely Coupled model empowers teams to innovate and continuously improve using data-driven insights. Health and Wellness : Comprehensive medical, life, and disability benefits. Time Off: Generous vacation time to recharge and balance life outside work. In-Office Perks: Work in an agile office space with perks like ping pong and foosball to unwind and connect and unlimited lunch, snacks or refreshments onsite. Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out . myKaarma participates in the . "},"

{"company":" At myKaarma, we re not just leading the way in fixed ops solutions for the automotive industry we re redefining what s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service. ","role":" Role Description: As a remote Support Specialist (Tier 1) at myKaarma , based in our Noida office, you will play a key role in the Product Department, helping to diagnose and resolve customer concerns efficiently and empathetically. This role supports our USA-based clients , night shift availability is required . You ll collaborate closely with our product, engineering, and customer success teams to ensure exceptional customer satisfaction. This is a great opportunity to work with a talented global team and deepen your expertise in the automotive and SaaS space. Key Responsibilities: Customer Advocacy: Be the voice of the customer within myKaarma, providing actionable feedback to improve product and service quality. Client Support: Deliver timely, professional, and effective support to U.S. dealerships via phone, email, and chat always with a customer-first mindset. Issue Diagnosis: Troubleshoot technical issues, identify root causes, and drive resolutions or escalate as needed. Documentation: Maintain accurate records of all customer interactions and solutions in our CRM system to build and sustain a valuable knowledge base. Collaboration: Partner with Product and Engineering teams to escalate bugs, recommend improvements, and track resolution progress. Knowledge Sharing: Educate customers on product features, best practices, and updates to help them maximize value. Process Improvement: Spot trends in support issues and contribute ideas for improving workflows, tools, and efficiency. Required Skills and Qualifications: Experience: 1+ years in a technical support, helpdesk, or customer support role, ideally in a SaaS or B2B setting. Customer Service Excellence: Empathetic, patient, and solutions-oriented with a proven ability to deliver outstanding customer experiences. Technical Aptitude: Comfortable with SaaS platforms and basic troubleshooting; familiarity with APIs or integrations is a plus. English Proficiency: Strong verbal and written communication skills in English are essential for supporting U.S.-based customers. Problem-Solving: A proactive, analytical thinker who enjoys resolving complex challenges. Tool Proficiency: Experience with CRM/ticketing tools such as Zendesk, Salesforce, or similar platforms. Adaptability: Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities. Shift Flexibility: Willingness and availability to work night shifts to align with U.S. business hours. ( Shifts 6:30 pm- 2:30 am ) We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications. Total Rewards at myKaarma At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility. Our Highly Aligned, Loosely Coupled model empowers teams to innovate and continuously improve using data-driven insights. Health and telework stipends Time Off: Generous vacation time to recharge and balance life outside work. The starting salary depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment. Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued, empowered, and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out . myKaarma participates in the . "},"

At myKaarma, were not just leading the way in fixed ops solutions for the automotive industry?were redefining whats possible for dealership service centers Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all Were looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use If youre ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service Role Description We are looking for an Operations Analyst to join our team to champion a Customer-First approach, ensuring high service uptime across Cloud, Server, Network, Storage, and Database domains Guided by the Working Backwards philosophy, design and fine-tune monitoring tools, focusing on customer needs Collaborating globally with a TPS mindset Think Big, Start Small, and Scale Quickly If you thrive in a dynamic, customer-centric environment Interviewer: How do you manage a severity level 1 incident Operations Analyst: As an operation analyst, managing a severity level 1 incident requires immediate attention and swift action The first step is to identify the root cause of the issue and then escalate it to the relevant teams for resolution Its also important to notify all stakeholders and follow the established incident management process The Operations Analyst Will Be Responsible For The Following Monitoring of L1 Resources for All domains to cover and IT Environment (Cloud, Server, Network, Storage, and Database) and taking corrective action to ensure high service uptime Evening OR night shift Create / Setup monitoring Alerts & Dashboard Design and develop infrastructure monitoring, reporting tools, and configuration management tools Fine-tuning configuration to maintain the performance and functionality of the monitoring solutions in place Prepare and maintain Documentation and reports, and provide follow-up status on identified tasks Handle outage processes and escalations based on the standard procedure and Follow up with the different engineering teams on pending high-priority tickets This role requires the incumbent to work evening or night shifts Skills And Qualifications Graduate in Computer Science or related area Good Communication Skills (Should be able to communicate with the US & Canada Team) 0-3 years of experience Good knowledge of cloud providers like AWS, and GCP Familiarity with the fundamentals of Linux scripting languages Aware of configuration management tools like Ansible, Puppet, and Chef Nice-to-haves Experience with monitoring systems like Prometheus and Grafana Red Hat Certification Knowledge of logging solutions such as Graylog We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications Total Rewards at myKaarma Benefits At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility Our ?Highly Aligned, Loosely Coupled? model empowers teams to innovate and continuously improve using data-driven insights Health and Wellness: Comprehensive medical, life, and disability benefits Time Off: Generous vacation time to recharge and balance life outside work In-Office Perks: Work in an agile office space with perks like ping pong and foosball to unwind and connect and unlimited lunch, snacks or refreshments onsite Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma Please let us know if you require reasonable accommodations during the application or interview process by filling out this form myKaarma participates in the E-Verify Program