Tekion

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. We are seeking a motivated and detail-oriented Automation QA Engineer 1 to join our QA team. This role is ideal for someone early in their automation career who wants to build strong foundations in test automation, scripting, and quality engineering practices. You will work alongside experienced QA engineers and developers to ensure high-quality software releases. Key Responsibilities: Assist in the development and maintenance of automated test scripts using Java. Execute and maintain automated UI and API tests using Selenium, REST Assured. Log and track defects, analyze test results, and provide test status reports. Collaborate with developers and QA team members to understand product requirements and contribute to test planning. Learn and apply testing best practices, frameworks, and tools. Support the QA team in manual testing when required. Required Qualifications: Bachelors degree in computer science, Engineering, or a related field. 1-2 years of experience in QA or software testing. Basic knowledge of Java programming. Familiarity with UI automation tools like Selenium. Exposure to API testing using tools like Postman or REST Assured. Strong analytical and communication skills. Eagerness to learn and grow in the automation space. Preferred Qualifications: Exposure to CI/CD tools such as Jenkins or GitLab CI . Understanding of SDLC, STLC, and Agile methodologies. Familiarity with version control systems like Git.

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Key Responsibilities Requirements and Strategy: Drive the product roadmap and development requirements for partner integrations. Own feature requirement and user journeys for integrations in Parts module within the Tekion application. Own Go-to-market and roll-out for new partnerships: Develop and run end-to-end data integration framework, migration, and testing for the new partners. Plan the onboarding for new users on the Tekion platform Go-to Product Technical Expert: Troubleshoot production-escalation issues with your strong software and technical skills. And train internal and external customers on new product Integrations Lead cross-functional team: Work collaboratively with team members across all departments including Engineering, Product, Product Marketing, Analytics, Sales, Business Development, and Data Classification Skills & Qualifications We want that small percentage of the population that is passionate about what they do, likes to solve complex problems, is prideful of their work and wants to be part of an elite culture that is progressive, always evolving, and loves working with others to accomplish great things! 1 or more years of Product Management experience with an empathy for users, and understanding of their process and requirements Ability to write user stories, use cases and workflows, simplify the requirements, create mock-ups and a good understanding of system engineering concepts Drive prioritization and collaboration with engineering teams Excellent communication skills including technical writing skills Ability to envision product ideation through post-production release support Perks and Benefits Competitive compensation Generous stock options Medical Insurance coverage Work with some ofthe brightestmindsfrom Silicon Valley s most dominant and successful Companies

Be part of developing scalable, reliable and highly available production level data platforms, data pipelines to meet various business needs. Should be able to design (high level / low level) software solutions for the new requirements. Coding independently and with other team members with proper software industry standard best practices. Collaborate with data analysts/ product managers in understanding the data. - Work closely with Data Analysts and QA (Quality Assurance) teams and deliver the product end to end. Qualifications: B.E/MTech in computer science 3 - 5 years of relevant work experience. Experience in building scalable products with preferably big data. Excellent Python coding skills (Mandatory) Experience in Apache spark, Data Lake and other Big data technologies. Experience in either Data Warehouses or Relational Database is mandatory. Experience in AWS cloud Mandatory Skills : Python , Spark

As a Senior Automation QA Engineer you will play a pivotal role in ensuring the quality and reliability of our enterprise systems. Collaborating closely with development, product management, and QA teams, you will design, implement, and maintain automated testing frameworks tailored to these platforms. Your efforts will be crucial in enhancing our testing processes and ensuring seamless integration and functionality across our applications. Required Qualifications : bachelors degree in Computer Science, Engineering, or a related field. 7+ years of experience in QA, with a focus on automation. Proficiency in Java and Python programming languages. Extensive experience with Selenium for UI automation . Strong knowledge of API testing tools such as Postman and REST Assured. Proven experience in developing and maintaining automation frameworks. In-depth understanding of Salesforce CPQ and NetSuite platforms, including experience with their specific testing requirements. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Experience working with support teams to resolve field issues and improve products based on customer feedback Preferred Qualifications : Experience with continuous integration/continuous deployment (CI/CD) pipelines and tools (eg, Jenkins, GitLab CI). Familiarity with performance and load testing tools (eg, JMeter, LoadRunner). Knowledge of cloud platforms and services. Understanding of security testing principles and practices.

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. The test engineering team drives product and engineering quality via test frameworks, test automation infrastructure, test coaching, as well as deep product domain expertise and partnering with software engineers on test plans and test automation. Its main objective is enabling the testing efforts of the delivery teams. This I ncludes: Creating or reviewing test plans. Creating and maintaining test infrastructure. Creating and maintaining test frameworks. Coaching engineers on (manual and automated) testing and quality best practices. Building up domain knowledge as part of the delivery teams. Understand, challenge and review backend and client code. Automating test scenarios. You Will: Work with business stakeholders to identify, propose, prioritize, automate and execute test plans and test cases. Be hands-on in planning and running necessary tests, identifying and triaging issues and driving issues to resolution, and communicating the testing status to everyone. Manage and maintain the releases. Help to ensure that every release happens in a timely manner with a high level of quality. Create and support test and release pipelines in our CI, build monitors and test reporting. Work closely with product managers and developers in an agile environment. You Have: A degree in Computer Science, Software Engineering or equivalent. 5 years - 7.5 years relevant work experience in an engineering and/or Automation QA testing role. Experience in automated testing of web & mobile applications. Strong programming skills in a common language like Java. Experience on testing microservices on AWS. Experience using UI automation frameworks like Selenium, XCUITest, Appium. Experience automating API tests using tools like Postman, Rest-Assured, Karate or similar. Add-ons: Experience in contract testing using Pact or similar frameworks. Familiarity with Docker. Experience in performance, security and usability testing. Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice here.

Job Description Tekion is looking for talented Software Engineers who want to be part of building the next-generation business applications on the cloud. Software Engineer will use his/her passion and expertise for creating world-class products. He/she will collaborate with the product and engineering teams and development managers to create the business application of the future. Key Responsibilities Build pixel-perfect, buttery smooth UIs across both mobile platforms Leverage native APIs for deep integrations with both platforms Diagnose and fix bugs and performance bottlenecks for performance that feels native Reach out to the open source community to encourage and help implement mission-critical software fixesReact Native moves fast and often breaks things Maintain code and write unit tests to ensure the product is of the highest quality Minimum Qualification Bachelors in computer science or relevant fields Experience in Javascript (ReactJS / Redux) React Native, HTML, CSS, JQuery, HTTP Strong understating of XML, JSON, DOM, and w3c standards Strong sense of ownership React UI experience Experience building Complex UI components Experience handling large data sets in U Attitude for getting things done Understanding of basic Rest Principles Familiar with project management tools like JIRA etc. Preferred Qualification Bachelor/Masters in computer science Experience in developing any enterprise systems like eCommerce, manufacturing, supply chain, etc., Excellent understanding of performance and optimization techniques Basic understanding of working and concepts of JavaScript, CSS, and HTML, Ability to write maintainable codebase Experience of working with Git Ability to work in a fast-paced start-up environment

As a Customer Support Operations Analyst at Tekion, you will play a crucial role in ensuring the efficiency and effectiveness of our customer support team. Your responsibilities will involve real-time management of customer inquiries, ticket triage, staffing coordination, incident identification, and comprehensive reporting. Your strong organizational skills, attention to detail, and proactive approach will be essential in optimizing our support operations. In this role, you will be responsible for real-time queue management, monitoring and managing inbound volume across multiple channels such as phone, chat, and email. You will adjust workflows and allocate resources to meet service levels and response times effectively. Additionally, you will review inbound tickets to ensure accurate categorization and assignment to the appropriate module or agent, ensuring timely resolution and minimal backlog. You will also be involved in evaluating time-off requests based on staffing levels and support demand, making informed decisions to maintain operational coverage while supporting team members" work-life balance. Continuously assessing real-time support volume to detect potential system outages or disruptions will be part of your responsibilities, collaborating with Support Leaders to escalate and address incidents promptly. Utilizing Microsoft tools like Excel and Power BI, you will generate actionable reports on ticket trends, agent performance, and volume metrics. Your insights will provide valuable information to leadership and internal operations for strategic decision-making and continuous improvement initiatives. To qualify for this position, you should have experience in customer support, operations management, or a related field with 2-3 years of relevant work experience. Proficiency in Microsoft Office Suite, especially Excel and Power BI, strong analytical and problem-solving skills, excellent communication and collaboration abilities, and the ability to thrive in a fast-paced environment are essential. Preferred qualifications include familiarity with customer support ticketing systems like Zendesk or Salesforce, experience with real-time workforce management or staffing coordination, and knowledge of incident management and communication best practices. If you are looking to join a dynamic team at Tekion and contribute to revolutionizing the automotive retail industry, apply now and be part of our innovative journey.,

As a member of Tekion, you will be part of a groundbreaking company that is revolutionizing the automotive industry through cutting-edge technology and innovative solutions. With our cloud-native automotive platform, we are connecting OEMs, retailers/dealers, and consumers like never before, creating seamless and engaging automotive retail experiences. Your core responsibilities will involve collaborating closely with application/product teams to develop and implement machine learning solutions tailored to specific business challenges within the automotive industry. You will be tasked with generating new ideas to address industry problems, defining evaluation metrics for performance tracking, integrating new data sources, and enhancing model performance through creative methodologies. Additionally, you will contribute to building production systems that support decision-making processes by leveraging insights from multiple models. To excel in this role, you should possess a Master's or PhD in Data Science, Mathematics, Operations Research, or a related field. The ideal candidate will have a strong foundation in probability, statistics, and computational science, coupled with a history of solving complex problems with tangible business outcomes. You should have extensive experience working with machine learning algorithms and frameworks, along with a proven track record of delivering positive business impact through data science initiatives. With over 10 years of hands-on experience in analytics, big data, and programming (e.g., Python), you should be adept at maintaining code repositories and transforming complex analyses into actionable insights. Preferred qualifications include expertise in Recommendation Engine, Natural Language Processing, and domain knowledge of the automotive industry. We value individuals who are proactive problem solvers, possess strong communication skills, and demonstrate a willingness to collaborate across various teams and products. If you are eager to learn, share knowledge, and drive continuous improvement, Tekion offers an exciting opportunity to make a meaningful impact in the automotive sector. For more details on our privacy practices, please refer to our Applicant Privacy Notice. Join us at Tekion and be a part of our journey towards reshaping the automotive retail landscape.,

As a Lead Automation QA Engineer , you will champion world-class software quality by architecting and executing advanced, hands-on automation across complex business workflows. Though you may provide strategy and mentorship, your core focus will be as a technical individual contributor running sophisticated, E2E test automationincluding data, API, mobile, and cross-platform business process validations spanning the full Lead-to-Cash cycle (Salesforce, Implementation, and NetSuite). You’ll also adopt AI-based test automation, including LLM and RAG system validations. Responsibilities Hands-On Test Automation: E2E Business Process Validation: Design and execute automated E2E tests spanning the full Lead-to-Cash cycle, including Salesforce, downstream processes, and financial handoff to NetSuite. Orchestrate multi-system test scenarios to validate data flows, business process logic, integrations, and error handling across Salesforce and NetSuite. Develop automated test scripts to ensure synchronization and data integrity between CRM, integrated system, and ERP for business-critical workflows. Data Validation: Write and automate SQL queries for multi-source data verification, ensuring consistent, accurate information across connected systems. Perform automated backend checks as opportunities progress through different pipeline stages from Lead to Revenue realization. API & Integration Testing: Build and maintain robust API validation suites using Rest Assured or similar frameworks, covering all RESTful interfaces connecting Salesforce, Integrated system, and NetSuite. Validate integration points and data exchange between systems. Mobile Test Automation: Create and execute automated mobile tests (Appium, Espresso, XCUITest) for mobile components of business processes (if applicable). AI-Driven QA: Leverage AI-powered test automation tools and approaches to optimize and expand test coverage. Design and manage automated validation of Large Language Model (LLM) or Retrieval-Augmented Generation (RAG)-enabled workflows. DevOps Integration: Integrate automated E2E and component tests into CI/CD pipelines for continuous validation. QA Leadership: Mentor team members in test strategy for multi-system, E2E automation. Review test plans and ensure adoption of QA best practices for cross-platform business process validation. Collaborate with cross-functional teams (Salesforce admins, implementation engineers, ERP developers) to ensure quality across business processes. Requirements 8+ years’ automation QA experience, with proven E2E validation across business process systems. Hands-on experience automating tests across Salesforce, middleware/implementation platforms, and ERP systems like NetSuite. Advanced SQL query skills for backend data validation and reconciliation. Strong experience with API automation (Rest Assured or similar) and automated UI testing tools. Experience with mobile automation frameworks (Appium, Espresso, XCUITest, etc.). Familiarity or experience with AI/LLM/RAG or willingness to learn and implement. Proficient with CI/CD, Agile workflows, and test automation best practices. Excellent analytical, troubleshooting, and communication skills. Please reach out to gayatriv@tekion.com to know more.

At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). Were harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it! Responsibilities include: Creating and maintaining high quality artifacts(test scripts, test data, test reports) Executing performance testing projects as part of large teams and as Individual contributor. Carrying out tasks with minimal supervision. Handling multiple projects at the same time. Work with different teams to understand requirements and to execute tasks as per requirements Drill down performance issues to highlight problem areas Work with developers to get performance issues fixed Candidate should have: Hands-on experience in performance testing tools such as Jmeter, K6, gatling etc. Great understanding of performance metrics - server side and client side for windows and Linux platforms Great communication skills Must be able to code in Java or Python Ability to adapt to changing requirements in an agile environment. Experience in automating repetitive tasks using Jenkins and shell scripts. Experience in creating frameworks / automation to facilitate load tests at short notice. Ability to work with junior team members and guide them with the best practices Experience with AWS / Azure 3yrs - 5yrs of relevant work experience. Good to have: Experience with Mongo, MySQL, Redis and Elastic Search If, you are interested please click on below link to apply for job. Performance Engineer II | Tekion Careers