311 Crm Systems Jobs - Page 9

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. Pricing Knowledge:Understanding of pricing concepts, including cost-plus, value-based, and competitive pricing.CRM Proficiency:Expertise in using CRM systems to manage pricing data and generate quotes. Communication Skills: Excellent written and verbal communication skills to effectively convey pricing information to sales teams and customers. Collaboration:Ability to work effectively with sales teams, marketing, finance, and other departments for workflows of the pricing approvals and queries. Relevant Experience:Previous experience in a sales pricing support role, preferably within the same industry. Proven track record of effectively managing pricing requests.""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Pricing Support Specialist"" is responsible for providing pricing and administrative support to the sales team by managing pricing enablement, generating accurate quotes, and ensuring compliance with pricing policies, ultimately aiming to optimize sales revenue and profitability while maintaining competitive pricing.Key Responsibilities:Quote Generation:Develop and deliver accurate and timely sales quotes based on product specifications, customer needs, and pricing guidelines. Pricing Strategy Development:Collaborate with client to implement aligned pricing strategies from Sales Organisation for new products, promotions, and customer segments. Pricing Compliance:Monitor and enforce established pricing policies, ensuring adherence to company guidelines and legal regulations. Data Management:Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts. Sales Support:Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns. Reporting:Generate regular pricing reports and dashboards to track key metrics and identify trends. " Qualification Any Graduation

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions and configurations for various business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Conduct regular knowledge sharing sessions within the team- Stay updated on the latest industry trends and technologies Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Configuration- Strong understanding of CRM systems- Experience in customizing and configuring Siebel applications- Knowledge of Siebel tools and scripting languages- Hands-on experience in troubleshooting and resolving application issues Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Siebel Configuration- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead the application development process- Ensure effective communication among team members and stakeholders- Provide guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Strong understanding of CRM systems- Experience in customizing and configuring Microsoft Dynamics CRM- Knowledge of CRM integration with other systems- Hands-on experience in troubleshooting and resolving technical issues Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Noida office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Marketing Cloud Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and making key decisions to ensure project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure timely delivery of projects- Provide guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Marketing Cloud- Strong understanding of CRM systems- Experience in designing and implementing marketing automation strategies- Knowledge of data segmentation and targeting techniques- Hands-on experience with email marketing campaigns- Familiarity with HTML and CSS for email template customization Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce Marketing Cloud- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Graduation Experience in handling ERP - CRM Software 12-15 years experience CRM Manufacturing / Retail industry experience added advantage Required Candidate profile CRM Strategy development CRM workflows to support dealer engagement CRM system implementation & maintenance CRM for marketing campaigns, schemes, data management, Sales team support, Customer service

Job Title: Bank TeleSales Executive Location: Wakad, Pune Job Type: Full-Time Department: Sales / Telemarketing Reports To: TeleSales Manager / Sales Supervisor Job Summary We are looking for an energetic and persuasive Bank TeleSales Executive to join our team in Wakad, Pune. The ideal candidate will be responsible for outbound calling to promote and sell various banking products such as credit cards, personal loans, and savings accounts. If you're target-driven and enjoy customer interaction, this is a great opportunity for you. Key Responsibilities Make outbound calls to potential and existing customers to sell banking products. Understand customer needs and recommend appropriate financial solutions. Clearly communicate product features, benefits, and terms. Meet and exceed sales targets and call conversion goals. Record and update customer interactions in the CRM system. Handle queries and resolve customer objections effectively. Ensure all communications follow compliance and regulatory standards. Coordinate with internal teams for smooth customer onboarding. Requirements Education: Minimum HSC (12th pass); Graduation preferred. Experience: 6 months to 2 years in telesales; banking or finance domain preferred. Skills: Excellent communication and interpersonal skills. Strong negotiation and selling techniques. Basic knowledge of banking/financial products. Familiarity with MS Office and CRM systems. Fluency in English and local languages (Marathi/Hindi). Key Competencies Customer-centric approach High energy and self-motivation Goal-oriented with strong work ethics Ability to handle pressure and objections Team collaboration and time management

Job Title: Vice President, Global Head of Marketing Location: Remote, India Reports to: Chief Executive Officer/ Chief Revenue Officer Job Summary Narwal is a fast-growing IT services and solutions company with a sharp focus on AI, Data, and Quality Engineering We help enterprises solve complex business problems through deep technology expertise and a collaborative, customer-centric approach. As we scale globally, were seeking a dynamic and strategic marketing leader to build and lead the marketing function from the ground up This is a unique opportunity to shape the companys brand, craft impactful messaging, and drive growth through integrated, data-driven marketing initiatives. The Global Head of Marketing will be responsible for designing and executing innovative strategies that align with Narwals business objectives This role will lead the development of a fully integrated marketing and communications framework, accelerating brand awareness, revenue growth, and customer acquisition across key markets. Key Responsibilities Marketing Strategy & Leadership Develop and execute a global marketing strategy aligned with Narwals growth goals in AI, Data, and Quality Engineering. Build, lead, and mentor a high-performing marketing team, fostering a culture of innovation, agility, and accountability. Own the entire marketing function including brand, demand generation, digital, content, and partner marketing. Demand Generation & Pipeline Growth Lead integrated, multi-channel demand generation initiatives to drive qualified leads and build a strong sales pipeline. Leverage a mix of inbound and outbound channels (webinars, email, social, paid, and organic) to support revenue growth. Define and track marketing KPIs to ensure data-driven decisions and measurable ROI. Sales & Marketing Alignment Partner closely with the sales team to support outbound efforts and improve lead conversion across the funnel. Provide sales enablement assets including collateral, presentations, case studies, and proposals. Run aligned campaigns targeting strategic accounts to accelerate deal velocity. Account-Based & Enterprise Marketing Develop and execute Account-Based Marketing (ABM) programs targeting large enterprises ($500M+). Personalize messaging and campaigns based on buyer personas, industry pain points, and customer journeys. Content & Digital Marketing Oversee the creation of compelling content including thought leadership, blogs, case studies, whitepapers, and videos. Manage digital channels such as SEO, PPC, email, and social media to drive brand visibility and lead generation. Ensure a consistent narrative and tone across all touchpoints and platforms. Partner & Alliance Marketing Collaborate with strategic partners such as Tricentis, Snowflake, Databricks, UiPath, and Automation Anywhere. Design and run co-branded campaigns, joint events, and solution-based content to amplify joint go-to-market efforts. Brand Strategy & Positioning Evolve Narwals brand identity and positioning to differentiate in a competitive market. Ensure consistent storytelling across website, collateral, social platforms, and events. Event & Field Marketing Lead planning and execution of webinars, conferences, and field events to enhance customer engagement and thought leadership. Represent Narwal at key industry events to build relationships and expand brand presence. Analyst & Influencer Relations Build and manage relationships with key industry analysts and influencers to elevate Narwals visibility and credibility in the AI, Data, and Quality Engineering space. Lead analyst briefings and ensure strategic participation in research evaluations from firms such as Gartner, Forrester, IDC, Everest Group, ISG, and others relevant to Narwals growth. Leverage third-party validation and influencer partnerships to strengthen brand positioning and support demand generation initiatives. Marketing Performance & Budget Management Define, measure, and report on key marketing performance indicators across all initiatives. Manage the marketing budget efficiently, ensuring high impact and optimal ROI on all activities. Skills and Qualifications: 15+ years of progressive experience in marketing, with at least 5 years in a senior leadership role in IT services, tech consulting, or fast-growing tech companies. Must have deep exposure to the US market with a clear understanding of how to position and grow an IT services brand among enterprise buyers in North America. This is a high-accountability, entrepreneurial role requiring a visionary, a builder, and a doer Ideal for someone who thrives in ambiguity and is excited to build the marketing engine from scratch. Proven track record of driving business growth through strategic marketing, demand generation, and successful campaign execution. Experience managing partnerships and co-marketing efforts with ecosystem partners like Snowflake, Databricks, AWS, Azure, GCP, UiPath, Tricentis, etc. Demonstrated ability to lead multi-channel lead generation and field/event marketing initiatives. Comfortable working in fast-paced environments, managing multiple priorities, and collaborating across global teams. Deep understanding of AI, Data, and Quality Engineering markets, with the ability to translate technical capabilities into compelling, customer-centric messaging. Expertise in Account-Based Marketing (ABM) and experience supporting enterprise sales teams on large deal closures. Strong knowledge of digital marketing, including SEO, SEM, social media, email marketing, and inbound/outbound campaigns. Hands-on experience with marketing automation platforms (e.g., HubSpot, Marketo), CRM systems (e.g., Salesforce), and analytics tools (e.g., Google Analytics). Data-driven mindset with strong analytical and strategic thinking to optimize performance and inform decisions. Exceptional communication, leadership, and project management skills with the ability to engage, influence, and inspire cross-functional teams. Proven ability to align marketing with sales, business development, and delivery teams to drive unified growth outcomes. Will also serve as a public-facing marketing leader and brand evangelist for Narwal in strategic conversations, events, and media engagements in the US and globally. Cultural fit is critical the ideal candidate is hungry, humble, hardworking, detail-obsessed, and driven by outcomes, not titles or hierarchy. Need to overlap with US time zone, until to 12 AM IST. Location : - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune,remote

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : ASP.NET MVCMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems either end-to-end or for a specific stage of the product lifecycle. You will apply knowledge of technologies, applications, methodologies, processes, and tools to support a client, project, or entity. Your role will involve leading and managing software development projects. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior team members- Conduct regular project status meetings- Ensure project milestones are met Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Good To Have Skills: Experience with ASP.NET MVC- Strong understanding of CRM systems and customization- Experience in developing and implementing CRM solutions- Knowledge of software development lifecycle methodologies- Excellent communication and leadership skills Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education

We are Hiring for Call Quality Analyst - Manipal Fintech About Us:- Manipal Fintech, a proud part of The Manipal Group, is transforming lending with innovation, security, and excellence. As a leading fintech platform, we offer seamless, reliable, and customer-first financial solutions, ensuring quick and transparent access to funds. Built on a foundation of trust and powered by cutting-edge technology, we empower individuals and businesses to achieve financial success effortlessly. Role Expectations:- Monitor calls, evaluate Quality, enhance sales and customer experience. Identify improvement points and provide actionable insights to the agents. Track progress of the agents assigned to them and increase their sales conversion. Conduct feedback sessions to explain the pain points of the agent and suggest improvements. Maintain audit report and agent progress report. Conduct analysis session with the Team Leader to discuss issues and trends of their team. Conduct mock call sessions and assessments. Conduct and attend calibration sessions to ensure that the Quality Audits are as per SOP. Raise any scenarios/cases. which fall under non-compliance of quality. Conduct disposition wise analysis, lead and sale trend. Present Root Cause Analysis for their agents escalations. Identify and suggest process improvements. Participate in live calls to gain firsthand experience and deeper insight into the processes Role Requirements:- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems. Ability to learn about products and services. Good communication skills in English and Hindi - Written and Speaking Good analytical skills Should be able to analyse and interpret data Outstanding customer service skills with the ability to resolve issues and address complaints Flexibility and willingness to learn new tasks, methods, and systems. Interested Candidates can share their profiles us at:- Pallavi Jain Email Id - Pallavi.jain@manipalfintech.com www.manipalfintech.com Manipal Fintech Private Limited.

Responsibilities: * Team Leader with sense of responsibility & accountability * Develop strategic sales plans, lead generation, route optimization & CRM System. * Finance knowledge

One of The Travel Compnay (Aireo Travel Solutions) , Account Executive, Besk Knowdge of Tally Prime, Advance Excel, Gst, TDs Basic KnowdgeKey Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships. Act as the main point of contact for assigned accounts, ensuring all client needs are met. Regularly communicate with clients to understand their goals and challenges. Sales and Business Development: Identify new sales opportunities and develop strategies to acquire new clients. Conduct presentations and demos to prospective clients, showcasing products and services. Negotiate contracts, pricing, and terms to close sales. Account Management: Ensure clients are satisfied with services and products, and proactively identify opportunities for upselling or cross-selling. Monitor and track client satisfaction, handling any issues or complaints in a timely manner. Collaborate with internal teams (marketing, customer support, etc.) to ensure successful project delivery. Sales Reporting and Documentation: Maintain accurate records of sales activities, client interactions, and project progress in CRM systems. Prepare regular reports for management on account status, sales forecasts, and opportunities. Ensure all contracts, paperwork, and documentation are completed accurately and promptly. Market Research and Industry Insights: Stay up to date on industry trends, competitive landscape, and market opportunities. Share valuable insights with the sales and marketing teams to refine strategies and improve offerings.

THE SIDDHARTH KATARIA is looking for Real Estate Sales Interns to join our dynamic team and embark on a rewarding career journey. The Sales Intern supports the sales team in various activities aimed at achieving sales targets and expanding the customer base. This position provides an opportunity to gain hands-on experience in sales operations, customer engagement, and market research. The Sales Intern works closely with sales representatives and sales managers to learn about the sales process and contribute to the overall sales efforts of the organization. Key Responsibilities: Sales Support: Assist the sales team with administrative tasks, such as data entry, preparing sales documents, and maintaining customer records. Provide general support in managing sales inquiries, follow-ups, and order processing. Market Research: Conduct research on industry trends, competitors, and target markets to identify potential prospects and market opportunities. Gather data and analyze information to support sales strategies and decision-making. Lead Generation: Assist in lead generation activities by identifying potential customers through online research, social media platforms, and other available resources. Maintain a database of leads and prospects for the sales team to pursue. Customer Engagement: Participate in customer interactions, including phone calls, emails, and meetings, under the guidance of sales representatives. Support in addressing customer inquiries, providing product information, and resolving basic issues. Sales Analytics: Assist in analyzing sales data and performance metrics to identify areas of improvement and track progress towards sales goals. Generate reports and dashboards to visualize sales trends, customer behavior, and other relevant insights. Sales Presentations: Contribute to the development of sales presentations and sales collateral. Help create engaging content, visuals, and product/service demonstrations that effectively communicate value propositions to potential customers. Sales Coordination: Collaborate with internal teams, such as marketing, operations, and customer service, to ensure smooth coordination and timely delivery of products or services to customers. Assist in managing sales-related documentation and processes. Professional Development: Actively participate in sales training programs, workshops, and meetings to enhance sales knowledge and skills. Seek feedback from sales professionals and take initiative to continuously improve performance. Qualifications and Skills: Currently pursuing a Bachelor's degree in business administration, marketing, or a related field (or recently graduated). Strong interest in sales, marketing, or business development. Excellent verbal and written communication skills. Good interpersonal skills and ability to build relationships with customers and colleagues. Strong organizational and time management abilities. Detail-oriented with a high level of accuracy in data entry and documentation. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Familiarity with CRM systems or sales tools is a plus. Basic knowledge of sales principles and techniques. Self-motivated and eager to learn. Ability to work independently and collaboratively within a team. Note: The responsibilities and qualifications outlined above are general in nature and may vary depending on the organization's size, industry, and specific job requirements. The Sales Intern role is typically temporary and provides an opportunity to gain practical experience and explore a potential career in sales.

Call Centre Representative Job Summary: The Call Centre Representative handles inbound and outbound calls, providing information and resolving customer issues. This role requires strong communication skills and the ability to work in a fast-paced environment. Key Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets. Qualifications: Previous experience in a customer support role. Track record of over-achieving quota. Strong phone and verbal communication skills along with active listening. Familiarity with CRM systems and practices. Customer focus and adaptability to different personality types. Ability to multi-task, set priorities, and manage time effectively. High school degree. Key Skills: Communication skills Problem-solving Organizational skills Time management Customer service

Handle incoming calls &emails related to insurance claims with professionalism, empathy Provide accurate information and support to policyholders regarding claim status, documentation, procedures Proficient in CRM software and Microsoft Office tools Required Candidate profile Assist in claim intake, verification, and documentation in accordance with company and regulatory standards. Collaborate with internal claims Excellent verbal and written communication skills. Perks and benefits Perks and Benefits

Job Title: Real Estate Consultant (PropTech Marketplace) Location: Hyderabad, India (with occasional travel across India) Company: LetWizard.com Duration: Full Time Company Overview: LetWizard.com is the worlds first unified property and accommodation rental exchange empowering real estate professionals, property owners, and investors with transparent price discovery, direct tenant/buyer connections, and a bidding-driven digital marketplace. Through our Agent Cooperation & Network (ACN) model, brokers and agents become platform partners, sharing commissions and creating a truly broker-based property exchange. Role Overview: As a Real Estate Consultant, you will leverage your market expertise to onboard property owners, brokers, developers, and accommodation providers onto LetWizard.com. Youll showcase our PropTech platforms real-time bidding engine and analytics, negotiate deals end-to-end, and build long-term relationships earning a competitive base salary plus uncapped commissions. Key Responsibilities: Prospecting & Outreach: Identify and engage residential, commercial, and hospitality portfolio owners, brokers, and developers. Platform Demonstrations: Conduct virtual and in-person demos of LetWizards bidding engine, negotiation workflows, analytics dashboard, and escrow settlement. Onboarding & Training: Guide clients through account setup, listing optimization, price-discovery best practices, and ARMP inventory listings (e.g., hotel-room portfolios). Deal Facilitation: Manage the full negotiation lifecycle on-platformfrom bid creation and pricing strategy to e-contract execution and escrow disbursement. Relationship Management: Serve as the primary point of contact, cultivating partnerships within our ACN broker network to drive platform adoption. Performance Tracking: Maintain CRM records, monitor KPIs (listings acquired, deal conversion, transaction value), and report on progress against targets. Market Intelligence: Gather competitive insights and user feedback to inform product enhancements and go-to-market strategies. Qualifications: 13 years of B2B sales or business development experience in real estate, property portals, or PropTech. Proven track record of meeting or exceeding sales targets. Strong understanding of the Indian real estate landscape (residential, commercial or hospitality). Valid real-estate license or equivalent certification is a plus. Excellent presentation, negotiation, and relationship-building skills. Self-starter, goal-oriented, and comfortable in a fast-paced startup environment. Skills & Competencies: Communication: Persuasive verbal and written skills tailored to diverse stakeholders. Tech Proficiency: Familiarity with CRM systems (e.g., Salesforce), virtual meeting platforms, and basic analytics. Strategic Planning: Ability to develop territory plans and adapt tactics based on market signals. Collaboration: Team-oriented mindset, working closely with marketing, product, and customer-success teams. Problem Solving: Proactively identify and resolve client challenges to streamline onboarding. Compensation & Benefits: Uncapped Commission: Competitive base salary plus truly unlimited commission potential. Performance Bonuses: Quarterly incentives for top achievers. Career Path: Fast-track advancement to Senior Consultant, Team Lead, or Regional Head. Flexible Work: Remote-friendly policy with periodic in-office/field meetups. Perks: Health insurance, professional-development stipend, and team offsites. How to Apply: Ready to transform your real-estate career with cutting-edge PropTech tools and uncapped earnings? Send your resume and a brief cover letter to hcm@bizionictech.com, savyasri@bizionictech.com, pooja@bizionictech.com. with the subject line: “Application: Real Estate Sales Consultant – [Your Name]” We look forward to having you join us in revolutionizing property transactions across India!

We are a leading B2B SaaS company specializing in AI-driven dynamic pricing solutions for the travel, retail, and entertainment industries. Our innovative product helps businesses optimize their pricing strategies and maximize revenue. We are seeking an experienced Inside Sales Manager to join our team and lead our inside sales efforts, driving revenue growth by effectively selling and closing deals. Job Summary: As an Inside Sales Manager, you will be responsible for managing and leading a high-performing inside sales team. Your primary focus will be on driving sales, closing deals, and meeting or exceeding sales targets. You will be responsible for value selling, educating customers about our AI dynamic pricing solution, delivering presentations and product demonstrations, and collaborating closely with marketing and senior leadership to achieve sales objectives. Responsibilities: - Lead, mentor, and manage a team of inside sales representatives, setting clear goals, providing guidance, and monitoring performance. - Develop and execute inside sales strategies to generate new leads, drive sales, and meet or exceed revenue targets. - Implement a value selling approach, ensuring the inside sales team effectively communicates the value proposition and benefits of our AI dynamic pricing solution to potential customers. - Collaborate with marketing to develop sales enablement materials, including sales scripts, presentations, product collateral, and competitive analysis. - Drive the inside sales team to proactively reach out to prospects, conduct product demonstrations, deliver presentations, and close deals. - Work closely with senior leadership to align sales objectives with overall business goals and strategies. - Monitor and analyze sales metrics, pipeline management, and conversion rates to identify areas for improvement and drive sales effectiveness. - Build and maintain strong relationships with key decision-makers and stakeholders in the travel, retail, and entertainment industries. - Stay informed about industry trends, competitor activities, and market dynamics to effectively position our solution and differentiate it from competitors. - Provide regular sales forecasts, reports, and updates to senior leadership. Qualifications: - Bachelor's degree in Business, Sales, Marketing, or a related field. A relevant master's degree is a plus. - Proven experience in inside sales roles, preferably in the B2B SaaS industry, with a focus on selling complex solutions to enterprise clients. - Prior experience in a sales management or team leadership role. - Strong knowledge of value selling techniques and the ability to effectively communicate the value proposition and benefits of a software solution. - Excellent presentation and communication skills, with the ability to deliver engaging product demonstrations and presentations to potential customers. - Demonstrated track record of meeting or exceeding sales targets and driving revenue growth. - Ability to build and maintain relationships with key stakeholders, including C-level executives and senior decision-makers. - Strong analytical and problem-solving skills, with the ability to analyze sales data, identify trends, and make data-driven decisions. - Collaborative mindset, with the ability to work closely with cross-functional teams, including marketing, product, and senior leadership. - Familiarity with CRM systems and sales tools for pipeline management and reporting. - Knowledge of the travel, retail, and entertainment industries is a plus. If you are a motivated and results-oriented sales leader with a passion for driving revenue growth in the B2B SaaS industry and want to be part of a dynamic team that is revolutionizing pricing strategies, we would love to hear from you.

Experience: Minimum 3 years in training or quality analysis, preferably in the financial services or debt collection domain.Certification: DRA Certificate (added advantage).Key Responsibilities:Training Responsibilities:Training Program Development:- Design and deliver comprehensive training programs for debt collection agents, including onboarding and refresher training.- Develop training materials, modules, and SOPs to enhance agent performance and compliance.Skill Enhancement:- Provide training on negotiation skills, customer interaction techniques, and product knowledge.- Conduct soft skills training to improve communication, empathy, and problem-solving capabilities.Compliance and Regulatory Training:- Train agents on regulatory guidelines, compliance requirements, and company policies.- Ensure agents are equipped to handle sensitive customer situations ethically and professionally.Evaluation and Feedback:- Conduct assessments and quizzes to evaluate training effectiveness.- Provide constructive feedback to agents and track their progress post-training. Quality Analysis Responsibilities:Monitoring and Evaluation:- Regularly monitor and evaluate agent calls to ensure adherence to quality and compliance standards.- Identify areas of improvement in agent performance, communication, and customer handling.Reporting and Feedback:- Prepare quality scorecards and reports for management.- Provide individual feedback to agents on their performance and areas requiring improvement.Process Improvement: - Identify recurring issues in calls or workflows and recommend process improvements.- Work closely with team leaders to ensure quality standards are upheld across teams.Audits and Compliance Checks:- Conduct periodic audits of agent interactions (voice and digital) to ensure compliance with company policies.- Highlight any deviations or non-compliance issues to the management.Key Skills and Requirements:Experience: Minimum 3 years in training or quality analysis, preferably in the debt collection or financial services industry. Technical Skills:.- Familiarity with CRM systems and call monitoring tools.- Proficiency in Excel for reporting and analysis.Training Skills:- Strong ability to design and deliver engaging training programs.- Excellent presentation and communication skills.Quality Analysis Skills:- Detail-oriented with a keen ability to identify issues in agent performance.- Analytical mindset to evaluate call metrics and provide actionable insights.- Work Ethic: Proactive, organized, and goal-oriented.

Responsibilities: - Recruit, onboard, and manage a network of Direct Selling Agents (DSAs) for LAP ducts. - Drive sales and achieve targets for Loan Against perty (LAP) ducts, up to - 3 Crore. - Train and motivate DSAs to effectively mote and sell LAP ducts. - Build and maintain strong relationships with DSAs and key stakeholders. - Monitor DSA performance and vide regular feedback and support. - Ensure compliance with company policies and regulatory guidelines. - Conduct market research and competitor analysis to identify new business opportunities. - Manage the end-to-end sales cess, from lead generation to loan disbursement. - Resolve DSA and customer queries and issues in a timely and efficient manner. - Prepare and present sales reports and forecasts to senior management. - Implement sales strategies to enhance market penetration and customer acquisition. Qualifications: - Bachelor's degree in any discipline. - 2 to 5 years of experience in sales roles within the Banking or NBFC sector. - ven track record of achieving sales targets, particularly in loan ducts. - Strong understanding of Loan Against perty (LAP) ducts and cesses. - Excellent communication, presentation, and negotiation skills. - Strong relationship management and networking abilities. - Ability to work independently and as part of a team. - ficiency in using sales management tools and CRM systems

We are seeking talented and experienced Marketing Manager to join our dynamic team and lead our branding, communication and inbound marketing initiatives. Job Description We are seeking a talented and experienced Marketing Manager to join our team. As a Marketing Manager for our AI SaaS products, you will be responsible for overseeing branding communications and implementing various marketing strategies, including digital marketing, email marketing, social media marketing, LinkedIn marketing, website marketing, SEO, SEM, and more. Your role will be instrumental in driving brand awareness, generating leads, and achieving marketing objectives for our innovative AI-driven pricing solutions. Responsibilities - Develop and execute comprehensive marketing strategies to promote our AI SaaS products for dynamic pricing, ensuring brand consistency and market positioning. - Oversee and coordinate branding communications, including messaging, visual identity, and tone of voice, to create a compelling and cohesive brand image. - Plan, execute, and optimize digital marketing campaigns across various channels, including email marketing, social media marketing, LinkedIn marketing, and website marketing. - Collaborate with the content team to create engaging and informative content that resonates with our target audience, including blog posts, whitepapers, case studies, and more. - Implement effective SEO strategies to improve organic search rankings and increase website traffic, ensuring visibility and discoverability of our products and solutions. - Manage paid advertising campaigns, including search engine marketing (SEM), display advertising, and retargeting, to drive qualified traffic and generate leads. - Monitor and analyze marketing metrics, including website traffic, conversion rates, and campaign performance, to make data-driven decisions and optimize marketing initiatives. - Collaborate with the sales team to develop marketing collateral, sales enablement materials, and presentations that effectively communicate the value proposition of our AI SaaS products. - Stay up-to-date with industry trends, competitive landscape, and emerging technologies in AI and dynamic pricing, incorporating relevant insights into marketing strategies. - Manage and build relationships with external partners, agencies, and vendors to support marketing initiatives and ensure effective execution of campaigns. Qualifications - Proven experience as a Marketing Manager, preferably in the AI or SaaS industry, with a strong focus on digital marketing and branding communications. - In-depth knowledge of marketing strategies and tactics, including email marketing, social media marketing, LinkedIn marketing, website marketing, SEO, and SEM. - Familiarity with AI concepts and technologies, particularly in the field of dynamic pricing, is highly desirable. - Demonstrated ability to develop and execute successful marketing campaigns, driving brand awareness, lead generation, and customer acquisition. - Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions to optimize marketing efforts. - Proficiency in using marketing automation tools, CRM systems, and digital analytics platforms. - Excellent written and verbal communication skills, with the ability to create compelling content and effectively communicate ideas. - Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. - Creative mindset with the ability to think strategically and generate innovative marketing ideas. - Master's degree in Marketing, Business Administration, or a related field. Additional certifications in digital marketing or AI would be a plus. If you are a strategic and results-oriented Marketing Manager with a passion for AI SaaS products and dynamic pricing, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and explaining why you are the ideal candidate for this position.

Roles and Responsibilities:- - Handle customer inquiries and provide accurate and timely responses via phone, email, or chat. - Resolve customer complaints and issues professionally and efficiently. - Collaborate with other departments to ensure prompt resolution of customer concerns. - Maintain a high level of product knowledge to effectively address customer inquiries. - Identify and implement process improvements to enhance the overall customer experience. - Monitor customer satisfaction levels and implement strategies to improve customer retention. - Train and mentor junior customer service representatives to ensure consistent service delivery. - Prepare and analyze customer service reports to identify trends and areas for improvement. - Assist in the development and implementation of customer service policies and procedures. - Stay updated on industry trends and best practices to provide exceptional customer service. Qualifications :- - Bachelor's degree in Business Administration or a related field. - Minimum of 1 year of experience in a customer service role, preferably in a supervisory capacity. - Excellent verbal and written communication skills. - Strong problem-solving and decision-making abilities. - Ability to work well under pressure and meet tight deadlines. - Proficient in using customer service software and Microsoft Office Suite. - Exceptional interpersonal skills and the ability to build rapport with customers. - Detail-oriented with excellent organizational skills. - Ability to work independently and as part of a team. - Flexibility to work in shifts, including weekends and holidays, if required. Soft Skills:- - Excellent verbal and written communication skills. - Strong problem-solving and decision-making abilities. - Ability to handle multiple tasks simultaneously while maintaining attention to detail. - Customer-focused mindset with a genuine passion for delivering exceptional service. - Proficient in using customer service software, CRM systems, and Microsoft Office Suite. - Ability to work in a fast-paced environment and adapt to changing priorities. - Empathy and patience when dealing with frustrated or upset customers. Technical Skills:- - Proficiency in using basic Excel functions, such as data entry, sorting, filtering, and basic formulas, is valuable for organizing and analyzing customer data, creating reports, and maintaining accurate records. - Familiarity with tracking websites and systems (e.g., shipment tracking platforms) enables you to assist customers in tracking their orders, providing real-time updates, and addressing any delivery-related concerns. - Strong email management skills, including drafting professional and concise emails, organizing and prioritizing incoming emails, and responding promptly, are essential for efficient communication with customers and colleagues.

We are looking for a skilled Senior Service Delivery Manager to lead our team in delivering exceptional services to our clients. The ideal candidate will have a strong background in service delivery management and a proven track record of success in managing teams and driving business growth. This position is based in Bengaluru. Roles and Responsibility Oversee the delivery of services to clients, ensuring high levels of satisfaction and meeting customer expectations. Manage and lead service delivery teams, providing guidance and support to ensure successful project outcomes. Develop and maintain strong client relationships, acting as the primary point of contact and addressing client concerns. Monitor service performance metrics and implement improvements to enhance overall service quality and efficiency. Ensure compliance with service level agreements (SLAs) and contractual obligations, maintaining high standards of quality and reliability. Conduct regular service reviews with clients and internal stakeholders to identify areas for improvement and optimize service delivery processes. Identify and mitigate risks to service delivery, collaborating with other departments to resolve issues and improve overall service quality. Drive continuous improvement initiatives to enhance service quality and efficiency, preparing and presenting service performance reports to senior management, including dashboards, client satisfaction surveys, and feedback reports. Prepare and present service level agreement (SLA) compliance reports, risk assessment and mitigation plans, and continuous improvement plans and implementation reports. Develop training and development plans for service delivery teams. Job Requirements Bachelor's degree in Business Administration, Marketing, or a related field. Minimum 8 years of experience in bid management, proposal development, or a related role within the managed services outsourcing industry. Proven experience in bid management and proposal development, preferably in the managed services industry. Strong understanding of the managed services market and competitive landscape. Ability to lead and motivate cross-functional teams. Strong organizational and time management skills. Proficiency in proposal automation tools and CRM systems. Proven track record of managing and winning complex bids and proposals. Strong understanding of bid management best practices, methodologies, and tools. Excellent project management and organizational skills, with the ability to manage multiple bids simultaneously. PMP certification is highly desirable. Exceptional written and verbal communication skills, with the ability to craft compelling proposals and presentations. Strong analytical and problem-solving abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project, CRM) and bid management software.