311 Crm Systems Jobs - Page 11

To generate new leads while maintaining a relationship with existing clients. will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsible for entire target-based Sales of Shinex Mosaics for your assigned region. The person will have to call the Prospective Clients and finalize the order. will have to contact the Architects, Builders & Developers, Swimming Pool Contractors, and customers. Will be responsible for the entire target-based sales for his assigned region. To provide complete information, guidance and support to the clients hence enhancing the relationships. Have to Handel a team. Show more Show lessWe are looking for a dynamic and result-driven Inside Sales Team Lead to spearhead our sales initiatives for Shinex Mosaics in a specific region. The ideal candidate should have strong inside sales experience, excellent communication skills, and proven success in handling target-driven sales environments. This role will be pivotal in lead generation, client engagement, and team leadership to drive business growth.Key ResponsibilitiesIdentify and qualify new business opportunities through cold calling, email campaigns, referrals, and inbound leads.Engage with architects, builders, developers, swimming pool contractors, and other target customers to present product offerings.Maintain and expand a database of prospective clients within the assigned territory.Build strong relationships with existing customers, providing end-to-end support and ensuring repeat business.Conduct regular follow-ups with clients to understand requirements, resolve issues, and finalize orders.Offer expert product knowledge and guidance to help clients make informed purchase decisions.Responsible for achieving sales targets for the assigned region through inside sales efforts.Execute the full sales cycle - from lead qualification, proposal, negotiation, to closing.Maintain a clear understanding of sales goals, performance metrics, and reporting expectations.Lead, manage, and mentor an inside sales team, ensuring motivation, productivity, and target achievement.Provide training, coaching, and day-to-day guidance to junior team members.Track team performance, conduct reviews, and help team members resolve complex sales challenges.Generate and present daily/weekly/monthly sales reports to management.Coordinate with marketing, operations, and logistics teams to ensure smooth order fulfillment.Maintain CRM entries, sales dashboards, and client interaction records diligently.Required Skills & Qualifications6-8 years of experience in inside sales or telesales, preferably in tiles, mosaics, sanitaryware, or building materials.Experience in B2B selling, especially with architects, builders, and contractors.Demonstrated ability to meet and exceed sales targets in a competitive environment.Excellent verbal and written communication and negotiation skills.Strong knowledge of CRM systems, MS Office, and digital communication tools.Proven leadership experience in managing a sales team and driving performance.Bachelor's/ Master's degree in Marketing, Business Administration, or a related field (MBA preferred).Target-driven mindset with excellent sales closing abilitiesStrong interpersonal skills and ability to build client trust and loyaltyGood analytical and reporting skillsSelf-motivated, well-organized, and able to multitaskFlexible and adaptable in a dynamic, fast-paced environment- - ApplySaveSaveProInsights

Role Overview As the Chief Technology Officer (CTO) at Cyepro Solutions, you will be a strategic leader responsible for driving the technological vision and execution of our CRM platform.You will lead the development, implementation, and maintenance of our software solutions, ensuring they meet the evolving needs of the automotive industry.You will oversee all aspects of technology, including software development, architecture, infrastructure, cybersecurity, and product innovation.Your leadership will be pivotal in maintaining our competitive edge and delivering exceptional value to our clients. Key Responsibilities Strategic Technology Leadership - Develop and articulate the company's technology vision and strategy, aligning it with business objectives.- Identify and evaluate emerging technologies and trends, determining their potential impact on the company's products and services.- Provide thought leadership on technology-related issues, contributing to the company's overall strategic direction.- Ensure the technological infrastructure supports the company's growth and scalability. Software Development and Product Development - Lead the development and implementation of our CRM platform, ensuring high-quality, scalable, and secure software solutions.- Oversee the entire software development lifecycle (SDLC), from requirements gathering to deployment and maintenance.- Drive product innovation, identifying opportunities to enhance existing products and develop new solutions that meet market needs.- Implement agile development methodologies to ensure rapid iteration and continuous improvement.- Direct experience with CRM systems and their architecture. Technical Architecture and Infrastructure - Design and maintain a robust and scalable technical architecture that supports the company's current and future needs.- Oversee the management of IT infrastructure, including servers, networks, databases, and cloud services.- Implement and enforce security best practices to protect the company's data and systems.- Ensure high availability and reliability of all technology systems.- Experience with Cloud architecture (AWS, Azure, or GCP).- Experience with Database architecture and management (SQL, NoSQL). Project Management and Delivery - Lead and manage technology projects, ensuring they are delivered on time, within budget, and to the required quality standards.- Establish and maintain project management processes and best practices.- Monitor project progress and provide regular updates to stakeholders.- Manage and mitigate project risks and issues. Team Leadership and Management - Build and lead a high-performing technology team, fostering a culture of innovation, collaboration, and continuous learning.- Provide mentorship and guidance to team members, supporting their professional development.- Recruit, train, and retain top talent.- Manage team performance and provide regular feedback. Cybersecurity and Data Protection - Implement and enforce robust cybersecurity measures to protect company and client data.- Ensure compliance with relevant data privacy regulations (e.g., GDPR, CCPA).- Conduct regular security audits and vulnerability assessments.- Develop and implement incident response plans. Vendor and Partner Management - Evaluate and manage relationships with technology vendors and partners.- Negotiate contracts and ensure vendor performance meets expectations.- Stay abreast of vendor technology roadmaps. Qualifications - Bachelors or Masters degree in Computer Science, Engineering, or a related field.- Proven track record of success as a technology leader, preferably in the software industry.- Extensive experience in software development, architecture, and product development.- Strong understanding of CRM systems and their architecture.- Expertise in cloud computing (AWS, Azure, GCP), database management (SQL, NoSQL), and cybersecurity.- Proficiency in modern software development methodologies (Agile, DevOps).- Strong project management skills, with experience managing complex technology projects.- Excellent leadership, communication, and interpersonal skills.- Ability to think strategically and translate business objectives into technology solutions.- Experience in the automotive industry is a significant plus.- Experience with API design and management.- Experience with microservice architectureApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Roles and Responsibilities of a Telecaller :Here are some typical responsibilities you can incorporate into a comprehensive job description for a telecaller.- Initiate outbound calls to potential customers to introduce and promote products/services.- Conduct follow-up calls to nurture leads.- Build rapport with potential customers. - Identify potential leads through effective questioning and conversation.- Meet and exceed daily, weekly, and monthly sales targets.- Efficiently manage call time to maximize productivity and achieve sales goals.- Stay updated on industry trends, product knowledge, and sales techniques.- Follow predefined scripts while adapting to customer responses to maintain consistency.- Collaborate with team members.Qualifications and Skills of a Telecaller :- Here are some skills and qualifications that you can incorporate into your job description for hiring a telecaller. - Bachelor's degree or higher in any field.- Effective verbal communication skills.- Active listening and attention to detail abilities.- Flexibility to adapt to changing scripts and strategies.- Good understanding of the product or service they are selling. - Effective time management skills.- Basic proficiency in using computer applications and CRM systems.- An optimistic and result-driven mindset.- Spontaneous thinking abilities to resolve customer issues.- Ability to multitask.- Ability to work independently and take the initiative when necessary.- Capable of representing the company professionally.Salary :When hiring a telecaller, it is important to consider the financial aspect. As per industry standards, the average salary of a fresher telecaller is - 3.5 LPA - 6 LPA. However, the salary range for an experienced telecaller can vary from - 5 LPA to - 11 LPA, based on factors, such as location, company, experience, and skills. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Key Responsibilities : - Respond to customer inquiries via phone, email, and live chat- Identify customer needs and provide accurate and comprehensive solutions- Troubleshoot technical issues and guide customers through self-service options- Escalate complex issues to the appropriate team members- Document all interactions and resolutions for future reference- Contribute to the development and improvement of support documentation and FAQs- Proactively identify and address customer concerns and feedback- Maintain a positive and professional demeanor at all times- Work collaboratively with other team members to achieve departmental goals Qualifications and Skills : - Excellent communication and interpersonal skills- Strong problem-solving and analytical abilities- Ability to prioritize tasks and manage time effectively- Proficient in written and verbal communication- Excellent computer skills and working knowledge of relevant software- Experience in customer service or a related field is preferred- A positive, enthusiastic, and team-oriented attitude- Ability to work independently and as part of a teamEducation and Experience :- Bachelor's degree or Master's Degree- Previous customer service or support experience is a plus.- Familiarity with CRM systems is an advantage. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

- Manage large amounts of incoming phone calls.- Identify and assess customers' needs to achieve satisfaction.- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools.- Meet personal/customer service team sales targets and call handling quotas.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.Requirements and skills :- Proven customer support experience or experience as a Client Service Representative- Track record of over-achieving quota- Strong phone contact handling skills and active listening- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skills- Ability to multi-task, prioritize, and manage time effectively. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

About the job: About The Role Business Analyst - Debt Collection Process LocationMarol, Andheri East, Mumbai Experience - Minimum 2-3 years as a Business Analyst, preferably in the financial services or debt collection industry. Education - Graduate/Postgraduate in Business Administration, Finance, Data Analytics, or a related field Technical Skills: - Proficiency in data analysis tools, CRM systems, and visualization tools (Power BI, Tableau, etc.)Key Responsibilities:Process Analysis and Optimization:- Analyze the end-to-end debt collection process to identify inefficiencies and recommend improvements.- Develop workflows and process maps for various DPD buckets (Pre-due, 0-30, 31-60, etc.- Work with cross-functional teams to implement process enhancements. Data Analysis and Reporting:- Collect and analyze data on recovery performance, delinquency trends, and agent productivity.- Generate actionable insights to guide decision-making for collections strategy.- Create and maintain dashboards to track KPIs such as recovery rate, PTP adherence, and outstanding amounts. Strategy Development:- Collaborate with the Collections Head and other stakeholders to design data-driven strategies for debt recovery.- Provide insights on customer behavior, payment patterns, and risk segmentation to inform targeted collection efforts.- Support digital collections initiatives by analyzing campaign effectiveness and ROI. Technology and Systems Support:- Work with IT teams to enhance CRM systems and integrate new tools for process automation.- Assist in implementing AI-driven solutions, such as conversational bots, for pre-due and overdue collections.- Ensure proper data flow and system alignment between collection platforms, dialers, and MIS systems. Performance Monitoring:- Track and report on the effectiveness of recovery strategies across different channels (voice, digital, field).- Identify trends in non-payment and propose corrective measures for at-risk portfolios.- Monitor the impact of legal and compliance activities, such as notices and settlements. Stakeholder Collaboration:- Act as a liaison between operations, legal, compliance, and digital teams to ensure alignment of collection efforts.- Communicate findings and insights to senior management through presentations and detailed reports.- Collaborate with external partners, such as outsourced agencies, to ensure data accuracy and goal alignment. Risk and Compliance Monitoring:- Conduct periodic analysis of high-risk accounts and recommend mitigation strategies.- Ensure all process changes align with regulatory guidelines and company compliance policies.Key Skills and Requirements:Technical Skills: - Proficiency in data analysis tools (Excel, SQL, Python/R preferred).- Experience with CRM systems and visualization tools like Power BI or Tableau.- Familiarity with collection tools, dialers, and automation platforms is a plus.Analytical Skills: - Strong ability to interpret complex data and translate it into actionable strategies.- Problem-solving skills to address process inefficiencies and challenges.Communication Skills: - Excellent written and verbal communication to interact with stakeholders at all levels.- Strong presentation skills for conveying insights effectively.Work Ethic:- Detail-oriented, proactive, and goal-focused.- Ability to handle multiple priorities and meet tight deadlines.Job Perks:- Competitive salary and performance-based incentives.- Opportunity to work in a dynamic fintech environment.- Exposure to advanced analytics tools and debt collection strategies.- Professional development opportunities and cross-functional collaboration.About The Company: FatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual credit cards. The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a 'scan now, pay later' facility and easy repayment options. We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place. It was founded by a team of four IIT- B, Erasmus University alum and with 70+ years of combined experience in Tech and Finance.ApplySaveSaveProInsights

About The Role Business Analyst - Debt Collection Process. LocationMarol, Andheri East, Mumbai. ExperienceMinimum 2-3 years as a Business Analyst, preferably in the financial services or debt collection industry. EducationGraduate/Postgraduate in Business Administration, Finance, Data Analytics, or a related field. Technical Skills: Proficiency in data analysis tools, CRM systems, and visualization tools (Power BI, Tableau, etc. Key Responsibilities: Process Analysis and Optimization:- Analyze the end-to-end debt collection process to identify inefficiencies and recommend improvements.- Develop workflows and process maps for various DPD buckets (Pre-due, 0-30, 31-60, etc.- Work with cross-functional teams to implement process enhancements. Data Analysis and Reporting:- Collect and analyze data on recovery performance, delinquency trends, and agent productivity.- Generate actionable insights to guide decision-making for collections strategy.- Create and maintain dashboards to track KPIs such as recovery rate, PTP adherence, and outstanding amounts. Strategy Development:- Collaborate with the Collections Head and other stakeholders to design data-driven strategies for debt recovery.- Provide insights on customer behavior, payment patterns, and risk segmentation to inform targeted collection efforts.- Support digital collections initiatives by analyzing campaign effectiveness and ROI. Technology and Systems Support:- Work with IT teams to enhance CRM systems and integrate new tools for process automation.- Assist in implementing AI-driven solutions, such as conversational bots, for pre-due and overdue collections.- Ensure proper data flow and system alignment between collection platforms, dialers, and MIS systems.Performance Monitoring:- Track and report on the effectiveness of recovery strategies across different channels (voice, digital, field).- Identify trends in non-payment and propose corrective measures for at-risk portfolios.- Monitor the impact of legal and compliance activities, such as notices and settlements. Stakeholder Collaboration:- Act as a liaison between operations, legal, compliance, and digital teams to ensure alignment of collection efforts.- Communicate findings and insights to senior management through presentations and detailed reports.- Collaborate with external partners, such as outsourced agencies, to ensure data accuracy and goal alignment. Risk and Compliance Monitoring:- Conduct periodic analysis of high-risk accounts and recommend mitigation strategies.- Ensure all process changes align with regulatory guidelines and company compliance policies. Key Skills and Requirements:Experience:- 2-3 years as a Business Analyst, with experience in debt collection or financial services preferred. Education:- Graduate/Postgraduate in Business Administration, Finance, Data Analytics, or related field. Technical Skills: - Proficiency in data analysis tools (Excel, SQL, Python/R preferred).- Experience with CRM systems and visualization tools like Power BI or Tableau.- Familiarity with collection tools, dialers, and automation platforms is a plus. Analytical Skills: - Strong ability to interpret complex data and translate it into actionable strategies.- Problem-solving skills to address process inefficiencies and challenges. Communication Skills: - Excellent written and verbal communication to interact with stakeholders at all levels.- Strong presentation skills for conveying insights effectively. Work Ethic:- Detail-oriented, proactive, and goal-focused.- Ability to handle multiple priorities and meet tight deadlines. Job Perks:- Competitive salary and performance-based incentives.- Opportunity to work in a dynamic fintech environment.- Exposure to advanced analytics tools and debt collection strategies.- Professional development opportunities and cross-functional collaboration. Job LocationMarol, Andheri East, MumbaiApplySaveSaveProInsights

About The Role Debt Collection Strategist. LocationMarol, Andheri East, Mumbai. ExperienceMinimum 5 years in strategic planning or operational roles within the financial services or debt collection industry. EducationGraduate/Postgraduate in Business Administration, Finance, or related field. Technical Skills: Proficiency in data analytics tools, Excel, CRM systems, and strategic planning frameworks.Key Responsibilities:Strategic Planning:- Develop and implement collection strategies for different DPD buckets.- Design workflows and processes to optimize recovery rates while maintaining customer satisfaction.Data-Driven Decision Making:- Analyze customer behavior, repayment trends, and collection metrics to identify opportunities for improvement.- Use data analytics tools to develop insights and refine strategies for better results.Digital and Technology Integration:- Leverage digital channels like SMS, WhatsApp, IVR, and conversational bots for targeted customer engagement.- Work with tech teams to incorporate automation and AI-based tools into the collection process.Compliance and Risk Mitigation:- Ensure all strategies comply with regulatory guidelines and company policies.- Develop mechanisms to identify and mitigate risks in the debt collection process.Collaboration:- Work closely with the Operations, Legal, Compliance, and Digital teams to align strategies with organizational goals.- Coordinate with external stakeholders, including outsourced agencies and vendors, to implement collection plans.Performance Monitoring:- Track and report on the performance of implemented strategies, including recovery rates and operational efficiency.- Set KPIs for collection teams and monitor progress against goals.Innovation and Continuous Improvement:- Stay updated on industry trends and best practices in debt collection.- Propose innovative ideas and pilot projects to improve recovery efficiency and customer experience.Key Skills and Requirements:- ExperienceMinimum 5 years in strategic roles within debt collection or financial services.EducationGraduate/Postgraduate in Business Administration, Finance, or related field.Technical Skills: - Advanced proficiency in Excel, data analytics tools, and CRM systems.- Familiarity with data visualization tools like Power BI or Tableau is a plus.- Analytical Skills: Strong ability to interpret data and develop actionable strategies.Communication Skills: - Excellent verbal and written communication skills for internal and external stakeholders.- Strong presentation skills to convey complex strategies clearly.Leadership Skills: - Ability to influence and drive results across cross-functional teams.- Strategic thinker with excellent problem-solving capabilities.- Work EthicProactive, goal-oriented, and innovative.Job Perks:- Competitive salary with performance-based incentives.- Leadership opportunities in a fast-growing fintech environment.- Exposure to cutting-edge technology and industry best practices.Job LocationMarol, Andheri East, Mumbai.ApplySaveSaveProInsights

- About The Role Debt Collection Strategist - LocationMarol, Andheri East, Mumbai - ExperienceMinimum 5 years in strategic planning or operational roles within the financial services or debt collection industry - EducationGraduate/Postgraduate in Business Administration, Finance, or related field - Technical Skills: Proficiency in data analytics tools, Excel, CRM systems, and strategic planning frameworksKey Responsibilities:Strategic Planning:- Develop and implement collection strategies for different DPD buckets- Design workflows and processes to optimize recovery rates while maintaining customer satisfaction.Data-Driven Decision Making:- Analyze customer behavior, repayment trends, and collection metrics to identify opportunities for improvement.- Use data analytics tools to develop insights and refine strategies for better results.Digital and Technology Integration:- Leverage digital channels like SMS, WhatsApp, IVR, and conversational bots for targeted customer engagement.- Work with tech teams to incorporate automation and AI-based tools into the collection process.Compliance and Risk Mitigation:- Ensure all strategies comply with regulatory guidelines and company policies.- Develop mechanisms to identify and mitigate risks in the debt collection process.Collaboration:- Work closely with the Operations, Legal, Compliance, and Digital teams to align strategies with organizational goals.- Coordinate with external stakeholders, including outsourced agencies and vendors, to implement collection plans.Performance Monitoring:- Track and report on the performance of implemented strategies, including recovery rates and operational efficiency.- Set KPIs for collection teams and monitor progress against goals.Innovation and Continuous Improvement:- Stay updated on industry trends and best practices in debt collection.- Propose innovative ideas and pilot projects to improve recovery efficiency and customer experience.Key Skills and Requirements:- ExperienceMinimum 5 years in strategic roles within debt collection or financial services.- EducationGraduate/Postgraduate in Business Administration, Finance, or related field.Technical Skills: - Advanced proficiency in Excel, data analytics tools, and CRM systems.- Familiarity with data visualization tools like Power BI or Tableau is a plus.- Analytical Skills: Strong ability to interpret data and develop actionable strategies.ApplySaveSaveProInsights

About The Role Business Analyst - Debt Collection Process. LocationMarol, Andheri East, Mumbai. ExperienceMinimum 2-3 years as a Business Analyst, preferably in the financial services or debt collection industry. EducationGraduate/Postgraduate in Business Administration, Finance, Data Analytics, or a related field. Technical Skills: Proficiency in data analysis tools, CRM systems, and visualization tools (Power BI, Tableau, etc. Key Responsibilities: Process Analysis and Optimization:- Analyze the end-to-end debt collection process to identify inefficiencies and recommend improvements.- Develop workflows and process maps for various DPD buckets (Pre-due, 0-30, 31-60, etc.- Work with cross-functional teams to implement process enhancements. Data Analysis and Reporting:- Collect and analyze data on recovery performance, delinquency trends, and agent productivity.- Generate actionable insights to guide decision-making for collections strategy.- Create and maintain dashboards to track KPIs such as recovery rate, PTP adherence, and outstanding amounts. Strategy Development:- Collaborate with the Collections Head and other stakeholders to design data-driven strategies for debt recovery.- Provide insights on customer behavior, payment patterns, and risk segmentation to inform targeted collection efforts.- Support digital collections initiatives by analyzing campaign effectiveness and ROI. Technology and Systems Support:- Work with IT teams to enhance CRM systems and integrate new tools for process automation.- Assist in implementing AI-driven solutions, such as conversational bots, for pre-due and overdue collections.- Ensure proper data flow and system alignment between collection platforms, dialers, and MIS systems. Performance Monitoring:- Track and report on the effectiveness of recovery strategies across different channels (voice, digital, field).- Identify trends in non-payment and propose corrective measures for at-risk portfolios.- Monitor the impact of legal and compliance activities, such as notices and settlements. Stakeholder Collaboration:- Act as a liaison between operations, legal, compliance, and digital teams to ensure alignment of collection efforts.- Communicate findings and insights to senior management through presentations and detailed reports.- Collaborate with external partners, such as outsourced agencies, to ensure data accuracy and goal alignment. Risk and Compliance Monitoring:- Conduct periodic analysis of high-risk accounts and recommend mitigation strategies.- Ensure all process changes align with regulatory guidelines and company compliance policies. Key Skills and Requirements:Experience2-3 years as a Business Analyst, with experience in debt collection or financial services preferred. EducationGraduate/Postgraduate in Business Administration, Finance, Data Analytics, or related field. Technical Skills: - Proficiency in data analysis tools (Excel, SQL, Python/R preferred).- Experience with CRM systems and visualization tools like Power BI or Tableau.- Familiarity with collection tools, dialers, and automation platforms is a plus.Analytical Skills: - Strong ability to interpret complex data and translate it into actionable strategies.- Problem-solving skills to address process inefficiencies and challenges.Communication Skills: - Excellent written and verbal communication to interact with stakeholders at all levels.- Strong presentation skills for conveying insights effectively.Work Ethic:- Detail-oriented, proactive, and goal-focused.- Ability to handle multiple priorities and meet tight deadlines. Job Perks:- Competitive salary and performance-based incentives.- Opportunity to work in a dynamic fintech environment.- Exposure to advanced analytics tools and debt collection strategies.- Professional development opportunities and cross-functional collaboration.Job LocationMarol, Andheri East, Mumbai. How to Apply: NotePlease mention "Business Analyst - Debt Collection Process" in the subject line of your email.ApplySaveSaveProInsights

Are you ready to power the future At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide, Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management We're committed to making clean, green energy the primary power source for homes, businesses, and beyond, With the growing demand for electricity, the need for smart, clean energy sources is constantly rising SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating Join us and be part of a company that values creativity, agility, and impactful work, We seek enthusiastic and dedicated Customer Support Specialists to join our dynamic team in India This role involves providing exceptional voice support to our US-based customers while working closely with regional stakeholders in our office in India, This position requires working exclusively in night shifts(US Time Zone) and Voice Support ** What will you be doing Handle inbound calls from US customers, addressing their queries and concerns with patience and professionalism Navigate cultural differences and potential language barriers with tact and understanding Troubleshoot and resolve customer issues related to our products and services Collaborate effectively with regional stakeholders to ensure seamless customer experience Work closely with the local Indian team to improve processes and share insights Maintain accurate records of all customer interactions in our CRM system Contribute to the continuous improvement of our support processes and knowledge base Participate in regular training sessions to stay updated on product knowledge and customer service best practices Requirements: Excellent English communication skills, both verbal and written Ability to understand and work with various accents, particularly American accents 1-3 years of experience in customer support, preferably in a voice support role Strong problem-solving skills and ability to think on your feet Engineering or technical qualification is a must, Patient and empathetic approach to customer service Proficiency in using CRM systems and basic computer skills Ability to work night shifts to align with US time zones Familiarity with the tech industry is a plus What We Offer (Optional) Competitive salary and benefits package Opportunities for career growth and skill development A diverse and inclusive work environment Regular training and upskilling programs Transportation and meal allowances for night shift workers SolarEdge recognizes its talented and diverse workforce as a key competitive advantage Our business success is a reflection of the quality and skill of our people SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance,

Company Overview Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances, and embedded systems For more than 15 years, customers have trusted us for our innovative problem-solving combined with holistic design, engineering, manufacturing, logistics, and global support services, Report To: Director, GHRI Job Summary We are seeking a proactive and detail-oriented Team Leader to manage and oversee the day-to-day operations of the GHRI-FTEHelpdesk for the USCA (United States and Canada) region This role is pivotal in ensuring service engineer availability, optimizing workforce allocation, handling escalations, and delivering exceptional operational support, Key Responsibilities Team Leadership & Supervision: Lead, mentor, and support a team of helpdesk coordinators and analysts, Monitor performance metrics and ensure SLAs are met for service engineer dispatch and issue resolution, Conduct regular team meetings, performance reviews, and coaching sessions, Operational Management: Oversee daily operations related to workforce scheduling, engineer assignment, and real-time support, Coordinate with regional field teams to ensure engineers are available for scheduled jobs, Proactively address potential scheduling conflicts or resource shortages, Escalation Handling: Act as the first point of escalation for job delays, no-shows, or customer-impacting incidents, Analyse root causes and implement corrective actions to minimize repeat issues, Workforce Optimization: Collaborate with workforce planning teams to balance workload distribution and optimize coverage, Monitor service levels, engineer utilization, and schedule adherence KPIs, Process Improvement: Identify gaps in scheduling, communication, or escalation processes, Recommend and implement improvements to increase efficiency and service quality, Reporting & Analytics: Generate and present reports on team performance, escalation trends, and workforce KPIs, Use data insights to guide decision-making and support business objectives, Key Skills Strong leadership and team management abilities, Excellent communication and interpersonal skills, Analytical and data-driven approach to problem-solving, Proficient in workforce management tools, CRM systems, and Microsoft Excel, Ability to work in a high-pressure, fast-paced environment with shifting priorities, Familiarity with service scheduling, SLAs, and technician dispatch logistics, Nice To Have Experience with Salesforce, ServiceNow, or similar CRM/workforce platforms, Prior experience in the tech or field services industry,

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As the General Manager Office Leasing Advisory at JLL, you will play a crucial role in shaping a brighter way for our clients and our organization. This position requires a dedicated professional who can contribute to our office leasing advisory services, embracing innovative strategies and thriving in a culture of collaboration. Youll stay at the forefront of market trends, assisting in guiding clients through complex real estate decisions while working within a high-performing team. Your expertise will be valuable in developing and implementing strategic leasing plans that align with our clients business objectives, contributing to JLLs position as a market leader in commercial real estate services. What your day-to-day will look like Assist in developing and executing strategic leasing plans for office properties Analyze market trends and provide data-driven insights to inform client decisions Cultivate and maintain strong relationships with key clients and industry stakeholders Conduct property tours and presentations for potential tenants Drive business development initiatives to expand JLLs market share Prioritize innovative approaches to office leasing in response to evolving market demands Required Qualifications Bachelors degree in Real Estate, Business Administration, or related field/ Masters degree in Real Estate, MBA, or related advanced degree (Preferred) 8+ years of experience in commercial real estate, with a focus on office leasing Proven track record of successfully managing large-scale leasing projects Excellent negotiation and communication skills In-depth knowledge of office market dynamics and trends Experience with sustainability and wellness initiatives in commercial real estate Proficiency in CRM systems and real estate analytics platforms Track record of thought leadership in the commercial real estate industry International experience or exposure to global real estate markets At JLL, we believe that the most effective teams are built when everyone is empowered to thrive. We support each others wellbeing and champion inclusivity across teams, creating an environment where innovative thinking flourishes. Join us in taking the more inspiring, optimistic path on our journey toward success in the ever-evolving world of commercial real estate. Location On-site –Pune, MH Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Direct prospects to the field sales.

We are looking for a motivated and strategic thinker to join our team as a Business Development Executive and this role is ideal for someone who excels in building connections, exploring new opportunities, and driving organizational growth. Responsibilities for Business Development Executive Conduct in-depth market research to uncover potential areas for expansion Stay updated on industry trends to identify growth opportunities Establish and nurture connections with clients for the growth and success of the organization Represent the organization to promote its services and offerings effectively Develop comprehensive strategies to increase brand reach and market presence Collaborate with internal teams to align business objectives and ensure seamless implementation of growth plans Work closely with cross-functional teams, including marketing, operations, and product teams, to align business goals Deliver engaging presentations that communicate the value of the organization's solutions Lead discussions to finalize agreements and ensure mutually beneficial outcomes Analyze performance metrics to refine approaches and improve effectiveness Provide detailed updates to leadership on progress, challenges, and new opportunities Skill Requirements for Business Development Executive Exceptional communication skills, clarity, and alignment with targets and teams Proven track record in business development, sales, or a related field Good knowledge of the web development industry, trends, competition, and technologies Exceptional verbal and written communication skills with the ability to convey ideas clearly Strong analytical skills to identify challenges and devise effective solutions Ability to thrive in a dynamic and challenging environment Proficient in using tools such as Microsoft Office Suite, CRM systems, and other business software Expertise in conducting market analysis and creating impactful growth strategies

Responsibilities: Contact potential customers via telephone to introduce our products/services. Explain the features and benefits of our offerings to potential customers. Follow up on leads generated through various channels. Handle customer inquiries and provide relevant information. Maintain accurate records of customer interactions and transactions. Meet daily, weekly, and monthly sales targets. Build and maintain a positive relationship with customers. Collaborate with the sales team to identify opportunities for upselling or cross-selling. Stay updated on product/service knowledge and industry trends. Provide feedback to the management regarding customer concerns and market trends. Requirements: Proven experience as a Telecaller or similar customer service/sales role. Excellent communication skills, both verbal and written. Ability to convince and persuade potential customers. Strong negotiation and interpersonal skills. Good organizational and time management abilities. Ability to work in a fast-paced environment. Basic computer skills and familiarity with CRM systems. High school diploma or equivalent; additional education or certification in sales or marketing is a plus. Fluent in multiple languages is an advantage. Positive attitude and willingness to learn and grow within the role. Excellent communication skills (verbal and written) Persuasive abilities Active listening Interpersonal skills Time management Organizational skills Problem-solving Adaptability Confidence Computer proficiency

Job Summary : We are seeking an organized and detail-oriented Admin CRM Executive to manage our customer relationship management (CRM) system. You will handle data entry, maintain CRM records, and support the sales and customer service teams with CRM-related tasks. Key Responsibilities : - Maintain and update CRM system with accurate customer data. - Assist in data entry, record-keeping, and generating reports. - Support sales and customer service teams with CRM queries. - Monitor and ensure data quality and integrity. - Generate reports and insights to assist with decision-making. Qualifications : - Experience with CRM systems (e.g., Salesforce, HubSpot). - Strong organizational and data management skills. - Proficiency in Microsoft Office Suite. - Attention to detail and ability to manage multiple tasks. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce Experience Cloud Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the growth and success of the projects. Roles & Responsibilities: Expected to be an SME, collaborate, and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior team members. Drive innovation and continuous improvement within the team. Professional & Technical Skills: Must To Have Skills:Proficiency in Salesforce Experience Cloud. Strong understanding of CRM systems and cloud-based technologies. Experience in developing and implementing Salesforce solutions. Hands-on experience with Salesforce Lightning components. Knowledge of Salesforce integration with third-party applications. Additional Information: The candidate should have a minimum of 5 years of experience in Salesforce Experience Cloud. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

R ole & responsibilities Design new campaign strategies and marketing plans across all channels. Conduct clients Campaign/Marketing capability assessment and provide recommendations on optimizing the Campaign/Marketing stack and develop use cases to improve utilization of the campaign ecosystem. Experience developing next best action strategies Developing business case for campaign strategies, technology solutions. Experience with value architecting. Derive insights for campaign, work on Campaign attribution and optimization strategy Define campaign Key Performance Indicators and track them throughout the campaign lifecycle Identifying marketing process improvement opportunities and re-define the processes. Lead and managed at least 1 large salesforce marketing program execution from strategy definition to delivery in Salesforce Marketing capabilities like SFMC/ Pardot/ Personalization/ Data cloud/ Salesforce Loyalty Good experience in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Professional & Technical Skills: Knowledge/Experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Good consulting and techno-functional experience is preferred. Excellent oral and written communication skills Stakeholder Management: Experience in working with middle to senior management levels within existing organization /client organizations. Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and /or experience in client facing roles. Ability to lead and manage small/ mid-sized teams. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Exposure to the process of developing capability.

Role/ Designation - Customer Service Specialist (AM / DM) Sub Department - Central Operations Experience - 4/6 years of relevant work experience in Bank / NBFC Key Responsibilities: Lead the customer service team Work effectively across a variety of communication channels: phone, email, Portal, social media, etc. Delight customers during every service interaction Collect and analyze feedback after completing customer enquiries Work collaboratively with teammates to solve customer issues quickly and efficiently Report customer complaints and escalate issues when necessary to prevent customer dissatisfaction. Keep the record of customers and follow-up with them on a timely basis for better customer experience. Retain customers by answering questions and providing suggestions that lead to short- and long-term success. Skills Required: Prior work experience in bank / NBFC handling Customer excellence team Understanding of how CRM system works Excellent verbal and written communication skills Passion for consistently providing world class customer experience Emotional intelligence and an empathetic propensity to read between the lines and understand what the customer is saying, and what they mean Comfortable managing several competing task and issues in a fast-paced environment Attention to detail, organisation skills, and superior time management skills The ability to work independently as well as in team environment Patience and the ability to remain calm while adapting to a variety of situations The willingness to learn and help. Problem solver and result driven.

Job Overview: We are looking for a Lead Generation Specialist who can identify, cultivate, and maintain a pipeline of high-value federal and SLED opportunities aligned with our strategic objectives. The Lead Generation Specialist will be responsible for sourcing and qualifying opportunities within the federal and SLED markets by leveraging government portals (e.g., SAM.gov, FPDS, USAspending.gov) and/or commercial tools (e.g., GovWin). This role requires a deep understanding of government procurement processes, agency structures, and set-aside programs (8(a), SDVOSB, WOSB, HUBZone, small business, sole-source, etc.). The ideal candidate will also manage the opportunity pipeline in a CRM system such as HubSpot, engage contracting officers, craft compelling pitches, and identify potential teaming and partnership opportunities with other vendors seeking certified partners. If you are someone who can make things happen , rather than just plan them, this is the role for you. Key Responsibilities: Lead Sourcing Identify and qualify federal and SLED contracting opportunities through government portals (SAM.gov, FPDS, USAspending.gov) and commercial platforms (GovWin, etc.). Conduct thorough research on agency spending patterns, procurement forecasts, expiring contracts, and upcoming solicitations. Identify strategic partnerships Opportunity and Partnership Management Build, organize, and manage a robust opportunity pipeline aligned with company capabilities. Proactively identify and qualify partnership opportunities (teaming, subcontracting, mentor-protg arrangements) with prime contractors or small businesses seeking 8(a), SDVOSB, WOSB, HUBZone, or other certified partners. Engage and develop relationships with potential teaming partners, primes, and subcontractors. Contracting Officer and Partner Engagement Initiate and nurture relationships with government contracting officers and procurement officials. Prepare, refine, and deliver tailored pitches to agencies and potential teaming partners. Support outreach campaigns to engage both direct buyers and strategic partners. Pipeline Management and Reporting Track opportunity progression through each pipeline stage in a CRM system such as HubSpot with accurate data entry and status updates. Maintain high pipeline hygiene through regular reviews and reporting on opportunity status and partnership discussions. Strategy and Compliance Understand and leverage small business programs (8(a), HUBZone, SDVOSB, WOSB, etc.) to position the company competitively. Research and assess sole-source, set-aside, and limited competition opportunities to enhance win potential. Support compliance with procurement regulations and teaming agreements. Internal Collaboration Collaborate with business development, capture management, and proposal teams to transition leads into full capture efforts. Create qualification briefs and summaries for high-priority opportunities and partnerships. Rapid Adaptability & Decision-Making Quickly assess market changes or challenges and pivot strategies as necessary. Act decisively to remove roadblocks, resolve issues, and optimize the lead generation approach to deliver results fast. Job Requirements & Qualifications 5+ years of experience in lead generation for federal and/or SLED markets. Strong working knowledge of federal, state, local govt procurement processes, agency structures, and contracting regulations. Experience sourcing opportunities and partnerships via government portals (SAM.gov, FPDS, USAspending.gov) and tools like GovWin. Understanding of small business programs (8(a), HUBZone, SDVOSB, WOSB) and strategies for leveraging them. Proven ability to identify, initiate, and nurture teaming and subcontracting opportunities. Proficient with CRM systems like HubSpot for opportunity management and reporting. Proven Track Record: Demonstrated success in driving new business growth , securing partnerships , and penetrating new markets . Must be results-driven and capable of delivering growth against set targets. Strategic Thinking & Action-Oriented: Able to think strategically while executing quickly and effectively. Must focus on driving real results , not just planning. Accountability & Decision-Making: Must be willing to make tough decisions and quickly address issues. Preferred Qualifications Experience supporting a small business or 8(a) company in business development. Familiarity with state procurement systems (e.g., California eProcure, Texas DIR, etc.). Understanding of government contracting vehicles (GSA Schedules, BPAs, IDIQs, etc.). Experience attending federal or SLED industry days and networking events Key Attributes Action-Oriented & Results-Driven: A hands-on person who gets things done . Should be highly focused on generating immediate, tangible results. Quick Pivoting & Adaptability: Capable of adjusting strategies rapidly based on market dynamics and operational challenges. No Tolerance for Mediocrity: Holds self to high standards and drives a performance culture .

About Us SureDrive Assist SureDrive Assist is a high-growth mobility-tech startup transforming India’s two-wheeler landscape through a subscription-first platform that bundles Roadside Assistance (RSA), CRM-led service delivery, insurance support, extended warranties, and more. We’re building India’s most scalable RSA automation framework — integrating customer support, field ops, IVR, payments, CRM, and digital onboarding into one seamless ecosystem. Our solutions are designed for agility, reach, and scale — enabling growth across urban and pan-India markets. About the Role We’re looking for a Project & Solutions Manager to lead automation initiatives and unify our digital systems across CRM, partner portals, backend ops, and customer support. This role blends product thinking, solution design, project management, and hands-on execution. You’ll work directly with leadership and cross-functional teams to drive cost-effective tech adoption, streamline workflows, and build future-ready systems that power real-world RSA services across India. Responsibilties Process & Workflow Automation Automate workflows across sales, service, onboarding, and finance Implement integrations across RSA, Zoho, CRM, IVR, payments & support tools Drive continuous improvements through team feedback loops Technology & Solution Evaluation Manage and evolve our SaaS landscape into a best-of-breed ecosystem Evaluate & adopt tools like Zoho One, WhatsApp API, Microsoft, IVR platforms Run POCs, compare vendors, optimize for functionality and cost Project & Product Ownership Own project roadmaps, requirement gathering, and performance tracking Drive go-live plans, testing, documentation, and vendor coordination CRM & Customer Support, IVR Process Architecture Design CRM flows for leads, support, wallets, and sales partners Integrate IVR & telephony tools for seamless service delivery Website & Dashboard Oversight Improve UI/UX and performance of Vendor & Sales Partner portals Oversee UI/UX improvements, ensure real-time data sync, and track partner activity Cross-Functional Collaboration Work closely with Sales, Ops, Tech, Support, and HR to identify and solve pain points Build and lead structured roadmaps for tech improvement initiatives Wallet System Buildout Design and integrate partner wallet workflows (commissions, payouts, GST-ready)Connect with paymeth nts ecosystem via secure APIs What Were Looking For Strong knowledge of Zoho, CRM systems, IVR tools (Exotel, Knowlarity), web backends Hands-on with process automation, SaaS stack management, and system design Strong communicator with vendor negotiation and cross-functional leadership skills Startup-minded: agile, resourceful, proactive, and solutions-first Analytical with a bias toward execution you get things done and measure impact Good to Have Startup background with cross-functional tech exposure Familiarity with Razorpay, PayU, WhatsApp Business APIs Experience with Agile tools, Miro, Lucidchart, or low-code platforms Interested candidates, please share your resume at careers@suredriveassist.com

Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Title - Team Lead (QA), Database Research Position Overview We are seeking a detail-oriented and proactive Team Lead (QA) in the Database Research department to lead our team of Web Researchers. In this role, you will oversee the building and enrichment of our contact and account databases, ensuring data accuracy and completeness. You will also coordinate closely with Sales and Marketing teams to support various campaign and outreach initiatives, playing a critical role in driving business growth. Key Responsibilities Team Leadership: Manage, mentor, and motivate a team of Web Researchers to achieve daily, weekly, and monthly targets for data collection, validation, and enrichment. Database Management: Oversee the creation, maintenance, and continuous improvement of contact and account databases, ensuring data quality, accuracy, and relevance. Stakeholder Coordination: Collaborate with Sales and Marketing teams to understand campaign requirements and deliver targeted contact lists and data insights for outreach activities. Quality Assurance: Implement and monitor quality control processes to maintain high standards of data integrity and compliance with privacy regulations. Process Optimization: Identify opportunities to streamline research methodologies, automate repetitive tasks, and improve team productivity. Reporting & Analytics: Generate regular reports on team performance, database growth, and campaign support activities for management review. Training & Development: Conduct training sessions for new team members and ongoing skill development for the team. Working Hours - 12:30 PM - 9:30 PM Qualifications Experience: 5+ years of experience in web research, data management, or a related field,with at least 1 year in a supervisory or team lead role. Experience working with CRM systems (e.g., Salesforce, HubSpot) is preferred. Skills : Strong analytical and research skills with attention to detail. Excellent communication and interpersonal abilities. Proven ability to manage multiple projects and deadlines. Proficient in MS Excel and data management tools. Ability to work collaboratively with cross-functional teams.

Key Responsibilities: Product Ownership: Act as the central point of contact for all product initiatives across Website, App, and CRM platforms. Development Management: Collaborate with our external development agency to manage timelines, deliverables, and ensure high-quality execution. Sprint Planning & Execution: Use Jira to plan, track, and manage sprint activities. Ensure tasks are aligned with business priorities and delivered on time. Stakeholder Collaboration: Work closely with marketing, operations, sales, and customer support to gather requirements and ensure product features meet business goals. User Feedback Integration: Liaise with the CRM (user) team to collect and analyze end-user feedback, and translate it into actionable product improvements. Cross-functional Coordination: Facilitate communication and collaboration across departments to drive alignment and resolve blockers. Reporting & Documentation: Maintain clear documentation of requirements, product roadmaps, and status updates.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Coordinate with stakeholders to gather requirements Ensure timely delivery of projects Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical Experience in D365 Contact Center, Copilot Studio and Azure Open AI is preferred Strong understanding of CRM systems Experience in customizing and configuring Dynamics CRM Knowledge of CRM integration with other systems Experience in troubleshooting and resolving technical issues Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education