3368 Crm Systems Jobs - Page 15

As the Group Manager for Customer Success at Keka Technologies, you will be responsible for leading a team of customer success managers to ensure that SMB customers in India receive top-notch support and guidance in utilizing and deriving value from products and services. Your role will also involve implementing tools and strategies to help customers achieve their desired outcomes. **Key Responsibilities:** - Lead and mentor a high-performing Digital Customer Success team focused on the Indian SMB market. - Utilize your expertise in digital tools and platforms to streamline manual efforts within the team. - Develop and execute strategies to enhance customer satisfaction, retention, and expan...

Role Overview: As a Finance and Marketing Executive in Bangalore, you will play a crucial role in managing various financial aspects while enhancing the company's market presence through strategic branding initiatives. Key Responsibilities: - Manage invoice processing, verification, and reconciliation - Oversee compliance filing activities, ensuring adherence to tax regulations and company policies - Develop and execute branding strategies to enhance market presence - Conduct competitive research and market analysis to identify business opportunities - Support digital marketing initiatives, including content creation, social media management, and campaign analytics - Collaborate with cross-f...

As a Customer Support Executive at our company, you will be responsible for managing a team of representatives to deliver exceptional customer service. Your role will involve handling customer complaints, providing timely solutions, ensuring adherence to SLAs, mediating between clients and the organization, and promoting value through superior customer experience. To excel in this position, you should possess excellent interpersonal and communication skills, a professional demeanor, and a track record of successful customer service management. Key Responsibilities: - Handle customer complaints, provide solutions, and offer alternatives within specified timeframes. - Follow up to ensure prope...

Role Overview: As a B2B Sales Intern, you will play a crucial role in supporting the sales team by identifying potential business opportunities, building client relationships, and contributing to revenue growth. This internship in the digital media sales field offers valuable hands-on experience in B2B sales strategies and processes in a fast-paced environment. Key Responsibilities: - Conduct market research to identify potential clients and industry trends. - Assist in developing and implementing effective sales strategies and campaigns. - Support the sales team with lead generation and prospect qualification. - Engage with clients through various channels like cold calls, emails, and socia...

Role Overview: As a Real Estate Sales & Lead Generation Specialist, your main role will be to attract and engage potential clients, generate high-quality real estate inquiries, and successfully convert leads into sales. You will play a crucial part in proactively generating leads through various channels, responding to inquiries, building strong client relationships, qualifying leads, coordinating property viewings, and staying updated with market trends. Key Responsibilities: - Proactively generate leads through online platforms, social media, cold calls, and networking. - Respond promptly and professionally to real estate inquiries from prospective buyers or investors. - Build strong clien...

Role Overview: As a Telecalling Executive, you will be responsible for engaging with customers over the phone in a professional and customer-friendly manner. Your primary goal will be to promote our products/services and address any queries or concerns raised by the customers. Key Responsibilities: - Engage with customers over the phone to promote products/services and generate sales leads. - Address customer queries and concerns in a timely and effective manner. - Maintain a high level of customer satisfaction through excellent communication and service delivery. - Work independently to meet daily call targets and sales objectives. - Update customer information in the CRM system accurately ...

As an Experienced HR Operations Specialist with 4 to 5 years of experience, you will play a crucial role in our team by excelling in customer management, HR services delivery, project participation, workshop facilitation, and issue resolution. Proficiency in SuccessFactors and CRM systems is essential for this role. **Key Responsibilities:** - **Customer Management** - Act as the primary point of contact for one of our major customers. - Build and maintain strong relationships with the customer. - Understand the customer's business needs and align HR services to support their strategic objectives. - Ensure high customer satisfaction through effective communication and service delivery. - **H...

As a Customer Support Representative at our company, your role will involve serving as the initial point of contact for customers. Your primary responsibilities will include: - Receiving and processing customer orders through various channels such as phone, email, and online platforms - Accurately entering orders into the system and ensuring all details are correct - Monitoring and tracking orders from initiation to completion, including fulfillment, shipping, and delivery - Proactively following up with customers regarding order status, backorders, and any potential delays - Responding to customer inquiries and resolving issues in a professional and timely manner - Collaborating with intern...

Role Overview: You will excel at creating and closing new opportunities by using a consultative approach to selling. Your expertise will be utilized to identify and qualify leads, leading to sales opportunities with both new and existing customers. Key Responsibilities: - Meet and exceed sales targets - Successfully create business from new and existing customer accounts - Manage complex negotiations with senior-level executives - Build rapport and establish long-term relationships with customers Qualifications: - 1-5 years" quota carrying sales experience - Experience and working knowledge of CRM systems - Demonstrable track record of over-achieving quota - Strong written and verbal communi...

As a Senior Analyst, B2B Content Strategy at Agoda, your role will involve working on communication strategies targeted at B2B partners. You will contribute to comprehensive product marketing strategies, develop compelling product messaging, manage cross-functional initiatives, analyze performance metrics, enhance sales materials and strategy, conduct market research, and create engaging presentations for partners and C-suite executives. Your innovative problem-solving skills, strong communication abilities, strategic mindset, and industry knowledge will be key to succeeding in this role. Key Responsibilities: - Develop and Implement Product Marketing Strategy: Create strategies and material...

As a Sales Executive in Dehradun, your primary responsibility will be to promote and sell solar energy solutions to residential and commercial clients. You will need to identify customer needs, educate clients about solar technology, and provide tailored solutions to help them achieve their energy and financial goals. Key Responsibilities: - Meet and exceed sales targets. - Create business opportunities from new and existing customer accounts. - Handle complex negotiations with senior-level executives. - Establish and maintain long-term relationships with clients. Qualifications Required: - BBA & MBA Preferred. - Proven sales experience, with a preference for the solar or renewable energy se...

You are seeking a dedicated and customer-focused Customer Support Specialist to join the growing E-Commerce Division. In this role, you will be the first point of contact for online customers, handling various support channels including calls, live chat, emails, and social media. Additionally, you will assist with delivery inquiries, resolve product or order-related issues, and help drive online sales through exceptional service. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, and social media in a timely and professional manner. - Guide customers through the online shopping process and provide information about products and promotions. - Track and follow u...

As a Senior Data Program/Project Manager at WaferWire Technology Solutions (WCT) in Hyderabad, India, your role will involve leading and coordinating data-driven initiatives across various business functions. Your responsibilities will include: - Planning, executing, and overseeing data-related projects and programs. - Managing timelines, resources, and fostering cross-functional collaboration for successful delivery. - Conducting advanced data analysis using Excel (Pivot Tables, VLOOKUP) and Power BI. - Delivering actionable insights through structured reporting and visualizations. - Developing and maintaining KPI tracking systems and automated dashboards. - Performing ad-hoc analyses to su...

As a Trainer and Quality Analyst in Debt Collection, your role involves developing and delivering training programs for debt collection agents to enhance their performance and compliance. You will be responsible for conducting skill enhancement sessions, compliance training, and providing feedback to agents to track their progress post-training. Key Responsibilities: - Training Program Development: * Design and deliver comprehensive training programs for debt collection agents, including onboarding and refresher training. * Develop training materials, modules, and SOPs to enhance agent performance and compliance. - Skill Enhancement: * Provide training on negotiation skills, customer interac...

As a Customer Support Representative, you will play a crucial role in ensuring customer satisfaction and resolving product or service issues effectively. Here is what you will be responsible for: - Respond to customer inquiries through various channels such as email, phone, chat, or social media promptly and professionally. - Resolve customer complaints by identifying the root cause of the issue and offering appropriate solutions. - Provide accurate and complete information to customers using the necessary tools and resources. - Escalate unresolved issues to the relevant internal teams and ensure follow-up for timely resolution. - Keep detailed records of customer interactions and transactio...

You are a Lead Generation Specialist with 3 to 5 years of experience in generating leads for ERP software solutions. As a Lead Generation Specialist, your role involves generating high-quality leads through various channels and tools, conducting cold calls to assess interest and suitability, qualifying leads based on defined criteria, and collaborating with the sales and marketing teams to align lead-generation efforts with business goals. You will also be responsible for maintaining and updating lead databases, tracking lead generation performance, and creating basic content for social media platforms. Key Responsibilities: - Generate high-quality leads for ERP software through various chan...

Role Overview As a Delegate Acquisition Manager at Empiric Business Media, your main responsibility will be to acquire delegates for conferences, webinars, summits, awards, and learning programs. This is a full-time hybrid role based in Mira Bhayandar, with the option for some remote work. Key Responsibilities - Acquiring delegates for various events such as conferences, webinars, summits, awards, and learning programs - Utilizing strong communication and networking skills to build relationships and attract delegates - Meeting targets and deadlines set for delegate acquisition - Demonstrating knowledge of the corporate learning industry to effectively engage with potential delegates - Using ...

You are invited to join PracticeLeague, a prominent LegalTech company in India, as a Sales Development Representative (SDR). In this role, you will be instrumental in driving revenue growth by executing effective sales strategies and fostering relationships with key decision-makers. Key Responsibilities: - Identify potential customers and create new business opportunities. - Conduct market research aligned with the company's Ideal Customer Profile (ICP). - Schedule appointments and follow up on leads to track progress towards sales goals. - Collaborate with the sales team to devise strategies for achieving sales targets. - Utilize Customer Relationship Management (CRM) software to manage lea...

Role Overview: As a Business Development Executive, your primary responsibility will be to drive growth initiatives and sales of IT services. You will need to leverage your exceptional communication skills, strategic mindset, and proven track record in selling IT services to succeed in this role. A background in Bachelor of Arts is preferred as it emphasizes persuasive storytelling, proposal writing, and client engagement. Key Responsibilities: - Identify and pursue new business opportunities in target markets, focusing on IT services. - Develop and deliver high-impact presentations, pitch decks, and proposals tailored to IT service offerings. - Manage the end-to-end sales cycle, from lead g...

Role Overview: Join our dynamic admissions team where you will play a crucial role in guiding prospective learners through the enrollment journey. Your passion for excellence, consultative selling skills, and ability to consistently achieve enrollment targets will be highly valued in this role. Key Responsibilities: - Respond promptly to potential students" queries regarding our programs and the admissions process via phone, email, or chat. - Clearly articulate the value of our programs and support candidates through every step of the admissions cycle from inquiry to enrollment. - Plan and implement strategies to enhance admissions performance and achieve enrollment targets. - Maintain accur...

Role: Senior Associate Exp: 2 - 6 years Business Development & Partnership Skills Lead Generation & Prospecting Grad mandatory Work from office Two way cab UK shifts CTC : 6lpa max Interested can whatsapp resumes to Ayesha@7989178395 Required Candidate profile Expereince must be in International. Domestic experience cannot be considered.

As a Marketing Manager at our company, your role will involve developing and executing marketing strategies that are aligned with our business objectives. You will work closely with the sales team to understand customer needs and market trends, while also planning and managing various digital marketing campaigns such as SEO, SEM, email, and social media. Your responsibilities will include analyzing market and competitor data, managing content creation for promotional materials and social media, organizing marketing events and product launches, as well as tracking and reporting on the effectiveness of marketing campaigns to ensure brand consistency across all channels and materials. Key Respo...

Company Description Ergen Plastic Industries provides solutions for Material Handling Plastic Pallets for Warehouse Storage and Export Cargo. Additionally, we offer solutions for Secondary Containment for Storage of Drums and IBCs, boasting the largest range of Drum Spill Pallets in India. Our focus is on delivering economical and efficient solutions for secondary containment to meet the diverse needs of our customers. Role Description This is a full-time on-site role located in Jodhpur for a Sales Professional. The Sales Professional will be responsible for identifying potential clients, managing customer relationships, and driving sales growth. The day-to-day tasks include preparing sales ...

Selected Intern's Day-to-day Responsibilities Include Assist the sales team in lead generation and client outreach. Conduct research on potential clients and maintain an updated database. Initiate cold calls and emails to prospective clients to promote products. Support in scheduling and coordinating product demos for clients. Help prepare sales presentations, proposals, and reports. Maintain CRM systems with accurate information on leads and client interactions. Track sales metrics and assist in achieving monthly targets. About Company: We are known for providing fast and reliable services for almost 10+ years, by our highly efficient teams that are loved by our clients. 24*7 assistance jus...

About Us: Stepping Edge is a global IT consulting and services company delivering innovative technology and digital solutions across industries. We work with clients in the US, Canada, UK, Germany, Australia, and other regions, providing services in software development, AI/ML, digital marketing, and BPO. Position Overview: We are looking for a skilled and customer-focused International Customer Support Executive to manage support operations for our US-based client . The ideal candidate should have strong communication skills, prior experience in international voice or blended support, and the ability to deliver exceptional customer service during the US night shift . Key Responsibilities: H...