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AJ Associates
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Customer Support Associate

Customer Support Associate

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

AJ Associates

1 - 5 years

0 Lacs

kochi kerala

Posted:14 hours ago| Platform: Shine logo

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Skills Required

telecalling telesales customer service communication skills english malayalam computer knowledge crm systems

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Telecalling Executive, you will be responsible for engaging with customers over the phone in a professional and customer-friendly manner. Your primary goal will be to promote our products/services and address any queries or concerns raised by the customers. Key Responsibilities: - Engage with customers over the phone to promote products/services and generate sales leads. - Address customer queries and concerns in a timely and effective manner. - Maintain a high level of customer satisfaction through excellent communication and service delivery. - Work independently to meet daily call targets and sales objectives. - Update customer information in the CRM system accurately and efficiently. Qualifications Required: - 1 to 2 years of experience in telecalling, telesales, or customer service. - Excellent communication skills in English and Malayalam. - Ability to work independently, handle pressure, and meet targets. - Basic computer knowledge and proficiency in using CRM systems. - Positive attitude, willingness to learn, and adaptability to changing scenarios. Additional Company Details: Unfortunately, there are no additional details about the company provided in the job description.,

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Customer Support Associate