Customer Support Associate

0 years

0 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring freshers for a Domestic Voice Process role. The candidate will be responsible for calling customers to share information and handle basic queries. This is a non-sales, non-target-based role.

Requirements:

  • Good communication skills in English, Hindi, or regional languages
  • Immediate joiners preferred
  • Candidates from Kothrud or nearby areas preferred
  • Freshers are welcome; training will be provided

Day-to-Day Responsibilities:

  • Make outbound calls to customers to share information
  • Explain details clearly and address basic customer queries
  • Maintain a polite and professional communication tone
  • Update call details and customer information accurately
  • Follow call scripts and company guidelines
  • Coordinate with the team and report daily call status
  • Ensure timely completion of assigned calling activities

Job Types: Full-time, Fresher

Pay: ₹5,860.13 - ₹33,967.01 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Leave encashment
  • Paid sick time
  • Paid time off

Education:

  • Diploma (Required)

Language:

  • English (Required)

Work Location: In person

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