Job Description: Team Leader – Debt Collection AgentsCTC range : 3.5 Lpa To 4.5 LpaLocation: Marol, Andheri East, Mumbai Experience: Minimum 3 years in Debt Collection, with at least 1 year in a supervisory/team leader role Education: Graduate in any discipline Additional Certification: DRA Certificate compulsory Key Responsibilities:Team Management:Supervise, guide, and mentor a team of debt collection agents.Assign daily tasks, targets, and accounts to team members.Monitor performance and ensure agents meet or exceed collection targets.Performance Monitoring:Track and analyze agent productivity, connect rates, and recovery performance.Conduct regular one-on-one and team meetings to review progress and provide feedback.Customer Interaction Oversight:Handle escalated customer interactions and disputes professionally.Ensure agents adhere to compliance, quality, and ethical standards during communication.Training & Development:Provide training on negotiation skills, CRM usage, and debt collection best practices.Keep the team updated on product changes, collection strategies, and regulatory requirements.Reporting:Generate and present daily, weekly, and monthly performance reports to the management.Maintain records of delinquent accounts and follow-ups through CRM tools.Collaboration:Work closely with the legal, compliance, and field teams to resolve complex cases.Coordinate with other departments for payment reconciliations and customer queries. Key Skills and Requirements:Experience: Minimum 3 years in debt collection, with at least 1 year in a team leader or supervisory role.Education: Graduate in any discipline.Technical Skills:Proficient in Excel for reporting and analysis.Strong knowledge of CRM systems and dialer management.Leadership Skills:Ability to inspire, motivate, and lead a team to achieve targets.Excellent decision-making and problem-solving capabilities.Communication Skills:Fluent in English and regional languages.Strong negotiation and interpersonal skills.

JOB DESTRIPTION Company Name: FatakPay Insurance Solutions Pvt Ltd (Fatak Secure)Job Title: Sales Head – Insurance Retail BusinessEmployment Type: Full timeDesignation: AVP/DVPLocation: Mumbai – AndheriDepartment: Retail Sales - InsuranceReports To: CEO Job SummaryWe are looking for a high-performing Retail Business Sales Head at AVP/DVP/VP level to lead and scale our direct-to-customer (D2C) insurance sales channel. The ideal candidate will bring deep experience from leading Insurtech platforms with strong exposure to digital insurance selling, loan-linked insurance products, and customer acquisition strategies. This is a leadership role responsible for driving insurance sales across both loan-attached and standalone D2C retail channels. This is a full-time on-site role for a Sales Head – Insurance Retail Business located in Mumbai Key ResponsibilitiesOwn and drive the P&L for the retail insurance business, targeting both loan-linked and independent D2C insurance salesDesign and execute strategies to drive insurance attachment across Personal Loans and other retail lending journeysBuild, lead and manage a high-performing digital sales team focused on customer acquisition, conversions, and persistencyLeverage open databases, digital leads, and customer journeys to optimize sales funnel and cross-sell/upsell insuranceConceptualize and run marketing campaigns (email/SMS/push/ads) to drive customer engagement and insurance purchase intentCollaborate with product, underwriting, data, marketing and tech teams to ensure seamless integration of insurance offerings across platformsPartner with insurers to develop bundled offerings and improve commercial viabilityMonitor and improve key metrics like attachment rates, conversion, persistency and CACWork in collaboration with other Business Heads – Retail loan, Corporate loan, Personal Loan to pitch insurance to the customersImpart knowledge and develop understanding of team on insurance saleTrack market trends, competitor offerings, and feedbacks to align the sales strategyAchieve assigned sales targets and contribute to the overall growth of the Insurance business portfolioEnsure regulatory compliance and alignment with industry best practices in digital insurance sales Preferred QualificationsEducation: Post Graduate degree in Business administration preferred. Additional insurance certifications preferred (e.g., Licentiate from III) or Agent/ SP examination passedExperience7 years plus experience in retail insurance sales, preferably from Insurtech companies or D2C digital platformsExperience and general insurance and health business preferredFamiliarity with API-led insurance distribution, POSP models, or affiliate-led online salesExposure to early-stage growth companies or fintechs offering personal loans, BNPL, or digital credit journeys Skills: Proven track record in digital D2C insurance salesUnderstanding of loan-linked insurance, especially personal loan cross-sell journeysStrong analytical mindset, familiarity with CRM, funnel management, and campaign ROI measurementLeadership and team-building experience in a fast-paced digital sales environment Application ProcessPlease send you Resume to hr@fatakpay.com About UsFatakPay Insurance Solutions Pvt Ltd under its brand name FatakSecure is a subsidiary of FatakPay Digital. It is enroute to receiving license from IRDAI for sell insurance products as a Composite Corporate Agent. The company intends to sell insurance products to retail and corporates to fulfill the vision of insurance of all.FatakPay is revolutionizing access to credit in India by providing quick and convenient financial solutions. Our app ensures a transparent transaction experience enabling digital credit approvals in minutes. We're committed to enhancing employee welfare through powerful financial products and technology platforms. For more information, visit our website at http://fatakpay.com.

Location: Mumbai (Hybrid) Experience: 8+ Years Industry: NBFC / Fintech About the Role: We are hiring a sharp, data-driven Risk Manager to lead risk monitoring and policy design for our Unsecured Personal Loan (PL) portfolio. The ideal candidate must have hands-on experience across the entire lending lifecycle —from underwriting , to portfolio tracking , to collections strategy . Key Responsibilities: Own end-to-end risk strategy across the PL portfolio Set up and monitor Early Warning Systems (EWS) and bounce triggers Deep-dive into bounce rate, delinquency trends, and segment-wise risk Design and maintain scorecards, rule engines , and risk-based segmentation Define and update the credit risk policy framework and underwriting models Regular portfolio reviews and MIS creation for leadership and partners Support and align risk actions with collections and recovery strategies Leverage data queries and dashboards for proactive risk tracking and control Requirements: 8–12 years of experience in credit risk in NBFC/Fintech (Unsecured PL) Must have worked across the lending lifecycle : underwriting, portfolio management, collections Education: Engineer / MBA / CA from a reputed institute Strong analytical mindset with hands-on skills in SQL, Excel, or Python Experience in scorecard design , EWS implementation, and bounce analysis Comfort with cross-functional collaboration—product, analytics, collections, tech Why Join Us? Work directly with the founding team High-ownership role with clear impact on business metrics Exposure to scalable products and complex credit risk challenges Agile team, fast-moving environment, open to experimentation If you live and breathe credit risk—from approval to recovery , we want to hear from you. 📩 Apply now at ajit@fatakpay.com 📌 Referrals welcome — Let's build a responsible lending engine together. Show more Show less

Job Title: Credit & Risk Head – Unsecured Personal Loans (PL) Location: Andheri, Mumbai Department: Credit, Risk & Analytics Reports To: Chief Risk Officer / Founding Team / CEO Experience Required: 6–10 years, with strong exposure to credit risk in Fintech or NBFCs Employment Type: Full-time About the Role: We are seeking a dynamic and strategic Credit & Risk Head to lead our unsecured personal loan portfolio. This is a critical leadership role that blends traditional credit underwriting with data-driven innovation, leveraging AI/ML, alternative data, and digital journeys to build scalable, agile, and robust credit and risk practices. Key Responsibilities: Credit Strategy & Policy Define credit policies, scorecards, and rule engines for digital unsecured loans. Use traditional and alternative data (banking, bureau, mobile, utility, behavioral) for risk assessment. Work with product, tech, and analytics teams to build automated decision engines (rule-based and ML-based). Underwriting & Approval Processes Set up real-time underwriting models for instant loan decisioning. Develop layered risk frameworks for various borrower segments (new to credit, salaried, self-employed). Define policy exceptions and governance processes for manual underwrites (if any). Risk Management & Monitoring Own portfolio performance (approval rates, delinquency, vintage curves, loss rates, LGD). Build and monitor early warning systems, fraud detection models, and collections triggers. Create dynamic risk segmentation to adjust strategies in real time. Analytics & Reporting Partner with data science teams to enhance credit decision models. Regularly review cohort-level performance and revise strategies accordingly. Present portfolio risk metrics to leadership, board, and investors. Regulatory & Compliance Ensure compliance with RBI guidelines, data privacy, KYC norms, and digital lending frameworks. Liaise with auditors and regulatory bodies as required. Preferred Qualifications: 6–10 years of credit & risk experience, including 3–5 years in a Fintech/NBFC environment focused on unsecured lending. Strong understanding of digital lending ecosystems, APIs, alternate data sources, and credit bureaus. Exposure to credit model development, risk analytics, and portfolio monitoring. Knowledge of tools like SQL, Python, SAS, or BI tools is a plus. Excellent leadership, communication, and stakeholder management skills. Why Join Us: Be part of a fast-scaling fintech disrupting the credit landscape. Lead a high-impact portfolio from the front. Work with a young, tech-driven, and entrepreneurial team. Show more Show less

Job Title: Finance Controller Location: Mumbai, Department: Finance Reports To: CEO Type: Full-time Job Summary: We are seeking an experienced and strategic Finance Controller (FC) to join our Company. The candidate will be a key member of the executive team, responsible for overseeing all financial operations, driving financial strategy, and ensuring the company's financial health in a rapidly evolving industry. The ideal candidate will have a strong background in finance, a deep understanding of fintech, and the ability to navigate complex regulatory environments. Key Responsibilities: 1.Financial Strategy & Planning: Develop and execute the company’s financial strategy, ensuring alignment with business goals. Lead long-term financial planning, including budgeting, forecasting, and capital allocation. 2.Financial Reporting & Compliance: Ensure accurate and timely financial reporting, including monthly, quarterly, and annual statements. Oversee compliance with all regulatory requirements, including RBI reporting, GAAP, IFRS, and industry-specific regulations. 3.Capital Management: Manage capital structure and funding strategies, including equity and debt financing. Build relationships with investors, banks, and financial institutions to secure necessary funding. 4.Risk Management: Identify and manage financial risks, including market, credit, and operational risks. Implement risk management policies and internal controls to safeguard the company's assets. 5.Team Leadership: Lead, mentor, and develop the finance team, fostering a culture of accountability and excellence. Ensure the team is equipped to meet the company’s financial objectives. 6.Technology & Innovation: Leverage fintech innovations to optimize financial processes and systems. Stay abreast of industry trends and incorporate relevant technologies to drive efficiency and scalability. 7.Stakeholder Communication: Act as a key liaison with stakeholders, including investors, board members, and regulatory bodies. Provide clear and actionable financial insights to support decision-making. Qualifications: Education: Chartered Accountant Experience: 10+ years of experience in finance, with at least 5 years in a senior leadership role. Experience in NBFC, fintech, technology, or a similar fast-paced industry is highly desirable. Skills: Strong financial modeling and analytical skills. Deep understanding of fintech industry dynamics, including regulatory frameworks. Proven track record in capital raising, including venture capital and private equity. Excellent leadership and team management abilities. Ability to communicate complex financial concepts to non-financial stakeholders. Proficiency in financial software and ERP systems. Personal Attributes: Strategic thinker with a hands-on approach. Ability to work under pressure and manage multiple priorities. High integrity and commitment to ethical business practices. Benefits: Competitive salary and performance-based bonuses. Equity participation in the company. Professional development opportunities. Show more Show less

Job Title: Asst. Manager-Co-lending Job Summary: We are seeking a highly motivated and results-driven candidate in Co-Lending team manage co-lending partnerships with banks, NBFCs, and fintech partners. This role will be responsible for identifying, negotiating, onboarding, and managing co-lending partners to scale our lending portfolio, while ensuring regulatory compliance and alignment with business goals. Key Responsibilities: Identify and evaluate potential co-lending partners (banks/NBFCs/fintech’s) aligned with business strategy. Drive the end-to-end co-lending partnership process: outreach, negotiation, due diligence, onboarding, and operationalization. Structure co-lending models, including risk-sharing agreements, pricing structures, and operational workflows. Coordinate with internal teams (credit, legal, compliance, technology, finance) to ensure smooth execution of co-lending arrangements. Monitor and manage ongoing partnerships, including performance tracking, reporting, and resolving operational issues. Ensure all partnerships adhere to RBI co-lending guidelines and other regulatory frameworks. Work closely with product and tech teams to integrate systems and streamline co-lending journeys. Identify opportunities for process improvement and optimization across partner lifecycle. Qualifications & Skills: Bachelor's degree in Business, Finance, or related field 2+ years of experience in co-lending partnership management Understanding of lending products, credit risk, and the co-lending model (including RBI guidelines). Experience working with banks, NBFCs, or fintech’s in a partnership or lending capacity Ability to work cross-functionally and influence stakeholders at all levels. Knowledge of digital lending platforms and API integrations is a plus. Show more Show less

🚨 We’re Hiring: AVP/VP – Collections Strategy (Digital & Analytics) 📍 Mumbai | 💼 Fintech / NBFC | 💰 Fixed CTC: ₹15–24 LPA + Bonus + ESOPs At FatakPay , we're scaling fast with 150+ lakh users and a profitable lending business. We’re now looking for a rock-solid collections leader to drive: ✅ End-to-end digital collection strategy – WhatsApp, IVR, BOTs ✅ BOT-driven recoveries across buckets (0–30, 30–60, 60+ DPD) ✅ Analytics-led segmentation and behavioral repayment nudges ✅ Tech + product automation for recovery flows ✅ Cost vs. recovery optimization across digital and human channels ✅ RBI-compliant, respectful communication journeys 🎯 Must have: ✔️ 7–12 yrs in collections (fintech/NBFC preferred) ✔️ Built/managed digital recovery journeys ✔️ Data and dashboard native (Excel/SQL) ✔️ Strong on RBI norms, tech coordination, and performance If you've worked with tools like Gupshup, Exotel, or built score-based collection models— you’ll love this role . 📩 Reach out directly: ajit@fatakpay.com 🌐 www.fatakpay.com Let’s build India’s most efficient, digital-first collection engine. 🚀 Let me know if you'd like a visual post version or carousel to accompany this on LinkedIn. Show more Show less

Job Title: Sr. Executive/Asst. Manager-lending Location : Mumbai (Andheri) CTC range : 5 To 7 Lpa Job Summary: We are seeking a highly motivated and results-driven candidate in Co-Lending team manage co-lending partnerships with banks, NBFCs, and fintech partners. This role will be responsible for identifying, negotiating, onboarding, and managing co-lending partners to scale our lending portfolio, while ensuring regulatory compliance and alignment with business goals. Key Responsibilities: Identify and evaluate potential co-lending partners (banks/NBFCs/fintech’s) aligned with business strategy. Drive the end-to-end co-lending partnership process: outreach, negotiation, due diligence, onboarding, and operationalization. Structure co-lending models, including risk-sharing agreements, pricing structures, and operational workflows. Coordinate with internal teams (credit, legal, compliance, technology, finance) to ensure smooth execution of co-lending arrangements. Monitor and manage ongoing partnerships, including performance tracking, reporting, and resolving operational issues. Ensure all partnerships adhere to RBI co-lending guidelines and other regulatory frameworks. Work closely with product and tech teams to integrate systems and streamline co-lending journeys. Identify opportunities for process improvement and optimization across partner lifecycle. Qualifications & Skills: Bachelor's degree in Business, Finance, or related field 2+ years of experience in co-lending partnership management Understanding of lending products, credit risk, and the co-lending model (including RBI guidelines). Experience working with banks, NBFCs, or fintech’s in a partnership or lending capacity Ability to work cross-functionally and influence stakeholders at all levels. Knowledge of digital lending platforms and API integrations is a plus. Show more Show less

Experience Required: 3–5 years Location: Mumbai (on-site) Role Overview: We’re looking for a highly analytical and user-obsessed Manager – Loyalty and Engagement to own and scale in-app user engagement, retention, and loyalty. This role sits at the intersection of marketing, product, and analytics—responsible for designing and deploying strategies that increase app usage, session time, and repeat behavior among our existing user base. You will develop engagement hooks, drive gamified experiences, and build loyalty mechanisms that turn our transacting users into long-term brand advocates. This is a high-impact role that directly supports our goal to grow DAU/MAU and deepen user-product affinity. Key Responsibilities: Design and execute app engagement strategies that increase DAU, MAU, and session duration. Create gamification-led experiences to drive repeat usage and behavioral stickiness. Drive Referral program with the user base and employees to increase top funnel and create a new acquisition channel Create Engagement models for referred users to drive engagement and initial business outcomes Identify and implement loyalty and rewards frameworks to recognize and retain high-intent users. Leverage in-app behavioral data to understand user intent signals and cross-product affinities . Develop automated engagement journeys across push notifications, in-app messaging, WhatsApp, SMS , and other owned channels. Conceptualize and execute reactivation workflows for dormant or inactive users. Define and own core KPIs: returning user %, engagement frequency, feature repeat rate, retention cohorts , and churn recovery rate . Partner with Product and Design to implement in-app features that reinforce engagement (missions, progress bars, badges, etc.). Conduct ongoing A/B experiments to optimize lifecycle touchpoints based on user cohort behavior and engagement goals. Optionally explore brand partnerships that offer mutual value to increase app engagement and user delight.  Must-Have Qualifications: Previous BFSI and Fintech Exposure\ 3–5 years of experience in lifecycle marketing, CRM, growth, or product marketing , preferably in fintech, D2C, or consumer apps . Hands-on experience is MUST! Strong understanding of fintech consumer motivations , especially in underserved or first-time credit segments. Proficiency in analyzing user journey data to define product affinity, intent segments, and retention triggers. Familiarity with marketing automation and analytics tools such as MoEngage, WebEngage, Clevertap, Mixpanel . Ability to work cross-functionally with Product, Data, Design, and Content teams to deliver seamless execution. Experience in designing and tracking loyalty metrics , engagement frameworks, and reporting dashboards. Good to Have: Experience in deploying gamified engagement models or behavioral nudges. Exposure to tier 2–4 Indian audiences , especially for vernacular and low-tech segments. Understanding of rewards mechanics (tiers, milestones, missions, cashback logic) and their impact on user behavior. What Success Looks Like: Increase in returning user base and app re-engagement rates Consistent improvement in DAU, MAU, and session time Loyalty mechanisms that drive feature repeatability Higher adoption of cross-sell products through in-app journeys Reduced churn and improved reactivation of dormant users Reporting to: CBO and Co-founder Collaborates with: Product, Brand, Performance Marketing, Data, and Engineering teams. Show more Show less

JOB TITLE/HEADLINE: Operations Intern REPORTING TO: Operation Head LOCATION: Mumbai WHAT WE EXPECT FROM YOU: Should Have Post Disbursement Activity Experience Well Versed With The Microsoft Excel And Google Spreadsheet Collection Posting , Waiver , Offline Collection Management Ad Hoc Mis Management Reconciliation Of Accounts Issuing Noc And Closure Of Accounts Nach Registration and Presentation Process ABOUT THE COMPANY: FatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual credit cards. The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options. We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place. It was founded by a team of four IIT- B, Erasmus University alum and with 70+ years of combined experience in Tech and Finance. WHAT HAPPENS NEXT? If you wish to discuss the job in further detail, please contact on hr@fatakpay.com. If selected for an interview, you will hear directly from someone from the HR department, usually within a week of the closing date. Show more Show less

Job Summary We are looking for a high-performing Retail Business Sales Head at AVP/DVP/VP level to lead and scale our direct-to-customer (D2C) insurance sales channel. The ideal candidate will bring deep experience from leading Insurtech platforms with strong exposure to digital insurance selling, loan-linked insurance products, and customer acquisition strategies. This is a leadership role responsible for driving insurance sales across both loan-attached and standalone D2C retail channels. This is a full-time on-site role for a Sales Head – Insurance Retail Business located in Mumbai Key Responsibilities Own and drive the P&L for the retail insurance business, targeting both loan-linked and independent D2C insurance sales Design and execute strategies to drive insurance attachment across Personal Loans and other retail lending journeys Build, lead and manage a high-performing digital sales team focused on customer acquisition, conversions, and persistency Leverage open databases, digital leads, and customer journeys to optimize sales funnel and cross-sell/upsell insurance Conceptualize and run marketing campaigns (email/SMS/push/ads) to drive customer engagement and insurance purchase intent Collaborate with product, underwriting, data, marketing and tech teams to ensure seamless integration of insurance offerings across platforms Partner with insurers to develop bundled offerings and improve commercial viability Monitor and improve key metrics like attachment rates, conversion, persistency and CAC Work in collaboration with other Business Heads – Retail loan, Corporate loan, Personal Loan to pitch insurance to the customers Impart knowledge and develop understanding of team on insurance sale Track market trends, competitor offerings, and feedbacks to align the sales strategy Achieve assigned sales targets and contribute to the overall growth of the Insurance business portfolio Ensure regulatory compliance and alignment with industry best practices in digital insurance sales Preferred Qualifications Education: Post Graduate degree in Business administration preferred. Additional insurance certifications preferred (e.g., Licentiate from III) or Agent/ SP examination passed Experience 7 years plus experience in retail insurance sales, preferably from Insurtech companies or D2C digital platforms Experience and general insurance and health business preferred Familiarity with API-led insurance distribution, POSP models, or affiliate-led online sales Exposure to early-stage growth companies or fintechs offering personal loans, BNPL, or digital credit journeys Skills: Proven track record in digital D2C insurance sales Understanding of loan-linked insurance, especially personal loan cross-sell journeys Strong analytical mindset, familiarity with CRM, funnel management, and campaign ROI measurement Leadership and team-building experience in a fast-paced digital sales environment

Company Name: Fatakpay Insurance Solutions Pvt Ltd (Fatak Secure) Job Title: Sales Head – Insurance Retail Business Employment Type: Full time Designation: AVP/DVP Location: Mumbai – Andheri Department: Retail Sales - Insurance Reports To: CEO Job Summary We are looking for a high-performing Retail Business Sales Head at AVP/DVP/VP level to lead and scale our direct-to-customer (D2C) insurance sales channel. The ideal candidate will bring deep experience from leading Insurtech platforms with strong exposure to digital insurance selling, loan-linked insurance products, and customer acquisition strategies. This is a leadership role responsible for driving insurance sales across both loan-attached and standalone D2C retail channels. This is a full-time on-site role for a Sales Head – Insurance Retail Business located in Mumbai Key Responsibilities Own and drive the P&L for the retail insurance business, targeting both loan-linked and independent D2C insurance sales Design and execute strategies to drive insurance attachment across Personal Loans and other retail lending journeys Build, lead and manage a high-performing digital sales team focused on customer acquisition, conversions, and persistency Leverage open databases, digital leads, and customer journeys to optimize sales funnel and cross-sell/upsell insurance Conceptualize and run marketing campaigns (email/SMS/push/ads) to drive customer engagement and insurance purchase intent Collaborate with product, underwriting, data, marketing and tech teams to ensure seamless integration of insurance offerings across platforms Partner with insurers to develop bundled offerings and improve commercial viability Monitor and improve key metrics like attachment rates, conversion, persistency and CAC Work in collaboration with other Business Heads – Retail loan, Corporate loan, Personal Loan to pitch insurance to the customers Impart knowledge and develop understanding of team on insurance sale Track market trends, competitor offerings, and feedbacks to align the sales strategy Achieve assigned sales targets and contribute to the overall growth of the Insurance business portfolio Ensure regulatory compliance and alignment with industry best practices in digital insurance sales Preferred Qualifications Education: Post Graduate degree in Business administration preferred. Additional insurance certifications preferred (e.g., Licentiate from III) or Agent/ SP examination passed Experience 7 years plus experience in retail insurance sales, preferably from Insurtech companies or D2C digital platforms Experience and general insurance and health business preferred Familiarity with API-led insurance distribution, POSP models, or affiliate-led online sales Exposure to early-stage growth companies or fintechs offering personal loans, BNPL, or digital credit journeys Skills: Proven track record in digital D2C insurance sales Understanding of loan-linked insurance, especially personal loan cross-sell journeys Strong analytical mindset, familiarity with CRM, funnel management, and campaign ROI measurement Leadership and team-building experience in a fast-paced digital sales environment Application Process Please send you Resume to shraddha.adsare@fatakpay.om About Us Fatakpay Insurance Solutions Pvt Ltd under its brand name FatakSecure is a subsidiary of Fatakpay Digital. It is enroute to receiving license from IRDAI for sell insurance products as a Composite Corporate Agent. The company intends to sell insurance products to retail and corporates to fulfill the vision of insurance of all. FatakPay is revolutionizing access to credit in India by providing quick and convenient financial solutions. Our app ensures a transparent transaction experience enabling digital credit approvals in minutes. We're committed to enhancing employee welfare through powerful financial products and technology platforms. For more information, visit our website at http://fatakpay.com.

Company Description FatakPay is at the forefront of the FinTech revolution in India, providing quick and convenient credit access to address financial emergencies without interest fees or hidden charges. Our platform enables users to sign up in minutes, get credit approved digitally, and carry out secure transactions anywhere via the FatakPay app. We are committed to enhancing employee welfare experiences across companies with our powerful products and technology platforms. To know more, visit our website at http://fatakpay.com. Location: Mumbai (Hybrid/Remote options available) Experience: 3 to 8 years Type: Full-time Roles Open: Backend Dev · Frontend Dev · Full-Stack Dev · Tech Lead Role Description We are seeking talented Tech Wizards specialized in Backend, Frontend, or Full-Stack development with expertise in Python/Django. In this full-time, on-site role based in Mumbai, you will be responsible for designing, developing, and maintaining software applications. You will work closely with cross-functional teams to implement functional software solutions, ensure the security and efficiency of the IT infrastructure, and contribute to the development of innovative fintech products. Qualifications Proficiency in Software Development, Programming, and working with Databases Experience in Cybersecurity and Network Security Strong expertise in Python/Django Excellent problem-solving skills and ability to work in a collaborative team environment Previous experience in FinTech or related industries is a plus Bachelor’s degree in Computer Science, Information Technology, or related field 🎁 What You’ll Get: Ownership: Build, break, and improve systems that impact millions Collaboration: Work closely with founders, PMs, and designers Growth: Real responsibilities, fast learning curve, meaningful ESOPs Culture: No red tape, just product-first execution

Job Title: Marketing & Brand Head – Fintech Industry Department: Marketing Location: Andheri Job Type: Full-Time Job Overview: The Marketing & Brand Head for the Fintech industry will play a pivotal role in shaping and executing the marketing strategy for the company. This individual will be responsible for building, leading, and driving the brand’s presence in the marketplace, creating impactful marketing campaigns that resonate with consumers, investors, and key stakeholders. The role involves overseeing digital marketing, brand management, product marketing, communications, and customer acquisition strategies. A deep understanding of the fintech space, customer journeys, and market dynamics is essential to help position the brand as a leader in the industry. Key Responsibilities: 1. Brand Strategy and Development Develop and execute a comprehensive brand strategy that defines the company’s identity, value propositions, and competitive differentiation in the fintech sector. Lead the development of the company’s brand positioning and messaging across all platforms, ensuring consistency and alignment with business goals. Strengthen brand awareness and visibility through targeted campaigns, partnerships, and media relations. Drive the creative direction and ensure the brand voice is consistently represented in all communications. 2. Marketing Strategy and Execution Define and implement end-to-end marketing strategies to acquire, engage, and retain customers, driving growth in product adoption, revenue, and market share. Develop integrated marketing campaigns leveraging digital, content, influencer, social media, and traditional media channels. Create and manage marketing initiatives tailored to various fintech products (personal loans, credit cards, digital payments, etc.), ensuring product differentiation and consumer education. Own and manage the marketing budget, allocating resources efficiently across campaigns and ensuring optimal ROI. 3. Digital Marketing and Customer Acquisition Lead digital marketing initiatives, including SEO, SEM, social media, email marketing, content marketing, and paid media campaigns, to drive customer acquisition and retention. Develop data-driven strategies, utilizing analytics to optimize campaigns, measure success, and adjust strategies for maximum impact. Implement innovative techniques for digital growth, including performance marketing, mobile marketing, and targeted online campaigns, with a particular focus on fintech consumers. 4. Customer Insights and Market Research Monitor and analyze market trends, customer behaviors, and competitor activity in the fintech landscape to refine marketing strategies. Use customer data and analytics to inform decisions and continuously improve the customer experience. Conduct market segmentation and persona development to ensure targeted marketing efforts are addressing the right audience with the right message. 5. Team Leadership and Development Build, lead, and mentor a high-performing marketing team, fostering a collaborative, results-driven environment. Set clear goals and KPIs for the marketing team and individual members, providing regular performance reviews and feedback. Ensure cross-functional collaboration with product, sales, and customer success teams to align marketing initiatives with business goals and customer needs. 6. Brand Communications and Public Relations Manage brand communications, including public relations, press releases, thought leadership, and corporate social responsibility initiatives. Establish and nurture relationships with key media outlets, industry influencers, and thought leaders in the fintech space to elevate brand visibility and credibility. Ensure effective crisis communications and brand reputation management. 7. Campaign Measurement and Optimization Define key performance indicators (KPIs) for all marketing initiatives and campaigns, using data to track performance and optimize strategies. Regularly report on campaign performance to senior leadership, providing insights and recommendations for continuous improvement. Drive testing, learning, and experimentation across marketing channels to ensure the company remains innovative in its approach. Qualifications and Skills: Education: Master’s degree in Marketing, Business, Communications, or related field . Experience: 8-12 years of experience in marketing, with at least 5 years in a leadership role within the fintech, financial services, or tech industry. Proven track record of building and scaling successful brands and marketing campaigns in the fintech space. Strong understanding of digital marketing, performance marketing, and customer acquisition strategies. Experience with managing large marketing teams, budgets, and cross-functional collaborations. Skills: Deep knowledge of fintech products, including personal loans, credit cards, payments, and digital banking. Expertise in customer segmentation, lifecycle marketing, and data-driven decision-making. Strong analytical skills with the ability to use data to drive marketing decisions and campaign optimization. Excellent communication and presentation skills, with the ability to communicate complex ideas in a simple and impactful way. Familiarity with marketing automation tools, CRM platforms, and analytics tools (e.g., Google Analytics, HubSpot, Salesforce). Personal Attributes: Visionary with a strategic mindset and creative approach to marketing challenges. Results-oriented, with the ability to manage and prioritize multiple projects simultaneously. Customer-focused, with an understanding of customer pain points and how to craft compelling, value-driven messaging. Strong leadership presence with the ability to inspire and influence cross-functional teams. High level of adaptability in a fast-paced, rapidly evolving fintech environment. Kindly share your resume on -hrd@fatakpay.com

Job Title : Assistant Manager - PL CTC Range : 5 To 7 Lpa Location : Andheri -Mumbai Job Summary: Identify and prioritize growth levers in the digital lending funnel using customer journey and funnel data. Develop and execute scalable strategies to drive disbursement growth while ensuring portfolio health. Build business cases for new initiatives across channels, segments, and products. Analyse internal and external datasets (applications, repayments, demographics, behavioural data) to identify high-potential customer segments. Monitor campaign performance and lending funnel metrics; drive actionable insights to optimize drop-offs. Work with analytics teams to create dashboards and campaign reporting for continuous improvement. Plan and execute digital marketing and CRM campaigns (SMS, WhatsApp, email, push notifications) to drive lead generation, conversions, and repeat usage. Work closely with Product, Credit, Tech, and Operations teams to implement growth initiatives seamlessly. Support credit policy testing for new segments to drive incremental growth.

JOB TITLE/HEADLINE: Sr Associate Accounts & Finance CTC RANGE: 5 To 7 Lpa EMPLOYMENT TYPE: Full time, permanent. REPORTING TO: Finance Controller LOCATION: Andheri, Mumbai ABOUT THE ROLE: We are looking for an experienced accountant with Degree in Accountancy/ B.Com/M.Com/ MBA Finance Semi-Qualified CA, for our company's Senior Associate position in Accounts and Finance. The candidate should have accounting knowledge with 2 to 4 of experience in tally book-keeping/accounting, Accounts Payable, Accounts Receivable, TDS, GST, Professional Tax, ROC and statutory compliance. KEY RESPONSIBILITIES: Should have relevant accounting experience in month-end closing and reporting. Should possess a clear understanding of accounting concepts & their applications. Well-versed in preparation and review of various functions of AP/AR. Preparations & reviews of cash receipts, journal entries, and utilities, bank reconciliations, balance sheet account reconciliations, Petty cash handling, and statutory such as PF & ESI. Assist in vendor, employee queries and escalation management. Should have excellent communication skills & ability to coordinate with vendors and management independently. Experience in audits will be added advantage. To assist in preparation, signing of legal forms and other official documents on the company-s behalf when authorized by the Board of the Directors. Drafting of resolutions and related forms. Co-ordinating with consultants in various filings under Companies Act & Related laws. QUALIFICATION & SKILLS: Bachelor’s degree in Accounting, Finance, or related field. Should have a working knowledge of various accounting software proficiency in advanced excel and Tally. Meticulous, analytical, and able to work under pressure. Advanced MS Excel skills including VLOOKUP’s and pivot tables Experience with general ledger functions Strong attention to detail and good analytical skills

Company Name: Fatakpay Insurance Solutions Pvt Ltd (Fatak Secure) Job Title: Retail Business Sales Head - Insurance Employment Type: Full time Designation: AVP/DVP Location: Mumbai – Andheri Department: Retail Sales - Insurance Reports To: CEO Job Summary We are looking for a high-performing Retail Business Sales Head at AVP/DVP level to lead and scale our direct-to-customer (D2C) insurance sales channel. The ideal candidate will bring deep experience from leading Insurtech platforms with strong exposure to digital insurance selling, loan-linked insurance products, and customer acquisition strategies. This is a leadership role responsible for driving insurance sales across both loan-attached and standalone D2C retail channels. Key Responsibilities • Own and drive the P&L for the retail insurance business, targeting both loan-linked and independent D2C insurance sales • Design and execute strategies to drive insurance attachment across Personal Loans and other retail lending journeys • Build, lead and manage a high-performing digital sales team focused on customer acquisition, conversions, and persistency • Leverage open databases, digital leads, and customer journeys to optimize sales funnel and cross-sell/upsell insurance • Conceptualize and run marketing campaigns (email/SMS/push/ads) to drive customer engagement and insurance purchase intent • Collaborate with product, underwriting, data, marketing and tech teams to ensure seamless integration of insurance offerings across platforms • Partner with insurers to develop bundled offerings and improve commercial viability • Monitor and improve key metrics like attachment rates, conversion, persistency and CAC • Work in collaboration with other Business Heads – Retail loan, Corporate loan, Personal Loan to pitch insurance to the customers • Impart knowledge and develop understanding of team on insurance sale • Track market trends, competitor offerings, and feedbacks to align the sales strategy • Achieve assigned sales targets and contribute to the overall growth of the Insurance business portfolio • Ensure regulatory compliance and alignment with industry best practices in digital insurance sales

JOB TITLE/HEADLINE: Sr Associate- Accounting & Finance CTC RANGE : 6 To 8 Lpa EMPLOYMENT TYPE: Full time, permanent. REPORTING TO: Finance Controller LOCATION: Andheri, Mumbai ABOUT THE ROLE: We are looking for an experienced accountant with Degree in Accountancy/ B.Com/M.Com/ MBA Finance Semi-Qualified CA, for our company's Senior Associate position in Accounts and Finance. The candidate should have accounting knowledge with 2 to 4 of experience in tally book-keeping/accounting, Accounts Payable, Accounts Receivable, TDS, GST, Professional Tax, ROC and statutory compliance. KEY RESPONSIBILITIES: Should have relevant accounting experience in month-end closing and reporting. Should possess a clear understanding of accounting concepts & their applications. Well-versed in preparation and review of various functions of AP/AR. Preparations & reviews of cash receipts, journal entries, and utilities, bank reconciliations, balance sheet account reconciliations, Petty cash handling, and statutory such as PF & ESI. Assist in vendor, employee queries and escalation management. Should have excellent communication skills & ability to coordinate with vendors and management independently. Experience in audits will be added advantage. To assist in preparation, signing of legal forms and other official documents on the company-s behalf when authorized by the Board of the Directors. Drafting of resolutions and related forms. Co-ordinating with consultants in various filings under Companies Act & Related laws. QUALIFICATION & SKILLS: Bachelor’s degree in Accounting, Finance, or related field. Should have a working knowledge of various accounting software proficiency in advanced excel and Tally. Meticulous, analytical, and able to work under pressure. Advanced MS Excel skills including VLOOKUP’s and pivot tables Experience with general ledger functions Strong attention to detail and good analytical skills  ABOUT THE COMPANY: FatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual credit facilities. The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options. We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

Job Title: Vice President – Marketing Location: Andheri, Mumbai Employment Type: Full-Time Experience Required: 5 Years Preferred Qualification: MBA in Marketing or related field About the Company: We are a fast-growing Fintech company revolutionizing the way consumers engage with financial products and services. Our mission is to create customer-first digital solutions that simplify and enhance everyday financial experiences. Role Overview: We are looking for a performance-driven and strategic Vice President – Marketing to lead our B2C marketing efforts. This role will focus on driving customer acquisition, user engagement, and retention through innovative and scalable marketing strategies. You will work closely with cross-functional teams to define and execute the company’s growth roadmap. Key Responsibilities: Develop and execute the overall marketing strategy focused on B2C customer acquisition and lifecycle engagement Lead performance marketing and growth marketing initiatives across paid, owned, and earned channels Optimize the marketing funnel and improve conversion rates using a data-driven approach Own customer lifecycle management to drive retention, engagement, and cross-sell/up-sell opportunities Collaborate with product, tech, and analytics teams to align marketing efforts with business goals Manage multi-channel marketing campaigns including digital, offline, and influencer-driven initiatives Define and monitor KPIs and metrics to measure campaign effectiveness and ROI Lead and mentor the marketing team to build a high-performance culture Stay updated on market trends and competitor activities to identify new opportunities Key Requirements: 5 years and above of experience in a B2C marketing role, preferably in the Fintech or digital consumer space Proven success in customer acquisition, retention, and engagement strategies Deep understanding of performance marketing, funnel optimization, and data analytics Strong leadership and decision-making skills MBA in Marketing or related field is highly preferred Kindly share your resume on - hrd@fatakpay.com