Nathu estate

As a Call Agent at our Noida location, your key responsibilities will include: - Handling incoming and outgoing customer calls - Providing information about products and services - Addressing customer inquiries and providing solutions to problems - Ensuring client satisfaction by maintaining strong customer relationships - Updating customer records and following communication scripts To excel in this role, you should possess the following qualifications: - Excellent verbal communication and listening skills - Problem-solving abilities with a solution-oriented approach - Capability to handle stress and work under pressure - Proficiency in using call center software and CRM systems - Customer service experience coupled with strong interpersonal skills - High school diploma or equivalent; additional qualifications in customer service will be advantageous - Ability to work both independently and as part of a team - Basic computer skills and proficiency in MS Office We look forward to welcoming a dedicated and customer-focused individual like you to our team.,