About the Job: The IT AI Application Platform team is seeking a Principal Senior Site Reliability Engineer (SRE) to design, develop, scale, and operate our AI Application Platform based on Red Hat technologies, including OpenShift AI (RHOAI) and Red Hat Enterprise Linux AI (RHEL AI). As a Principal SRE you will contribute to running core AI services at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating toil through automation. On the IT AI Application Platform team, you will have the opportunity to lead and influence the complex challenges of scale which are unique to Red Hat IT managed AI platform services, while using your skills in coding, operations, and large-scale distributed system design. We develop, deploy, and maintain Red Hat's next-generation AI application deployment environment for custom applications and services across a range of hybrid cloud infrastructures. We are a global team operating on-premise and in the public cloud, using the latest technologies from Red Hat and beyond. What will you do? Working with live systems and coding automation Design, build, and manage our large scale infrastructure and platform services, including public cloud, private cloud, and datacenter-based Automate cloud infrastructure through use of technologies (e.g. auto scaling, load balancing, etc.), scripting (bash, python and golang), monitoring and alerting solutions (e.g. Splunk, Splunk IM, Prometheus, Grafana, Catchpoint etc) Design, develop, and become expert in AI capabilities leveraging emerging industry standards Breakdown complex engineering efforts into consumable chunks while working with teams to understand deliverables Design and development of software like Kubernetes operators, webhooks, cli-tools Implement and maintain intelligent infrastructure and application monitoring designed to enable application engineering teams Ensure the production environment is operating in accordance with established procedures and best practices Lead escalation support for high severity and critical platform-impacting events Provide feedback around bugs and feature improvements to the various Red Hat Product Engineering teams Design software tests and lead peer reviews to increase the quality of our codebase Help and develop peers' capabilities through knowledge sharing, mentoring, and collaboration Participate in a regular on-call schedule, supporting the operation needs of our tenants Drive sustainable incident response and lead blameless postmortems Work within a small agile team to develop and improve SRE methodologies, support your peers, plan and self-improve What will you bring? 5+ years of experience of using cloud providers and technologies (Google, Azure, Amazon, OpenStack etc) 4+ years of experience administering a kubernetes based production environment 5+ years of experience with enterprise systems monitoring 5+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef 5+ years of experience programming with at least one object-oriented language; Golang, Java, or Python are preferred 5+ years of experience delivering a hosted service Demonstrated ability to quickly and accurately troubleshoot system issues, assess risks, and support teams through resolution Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP Demonstrated comfort with leading collaboration, open communication and reaching across functional and organizational boundaries Passion for understanding and anticipating users' needs and delivering outstanding user experiences Independent problem-solving and self-direction; motivated to develop these skills in others Desires to solve problems through collaboration as part of a global team Experience leading teams working with Agile development methodologies Bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required Hands-on experience that demonstrates your ability and interest in Site Reliability Engineer Experience programming in at least one of these languages: Python, Golang, Java, C, C++ or another object-oriented language Experience working with public clouds such as AWS, GCP, or Azure Collaboratively troubleshoot and solve problems in a team setting Experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.) Experience working with complex distributed systems Demonstrated ability to debug, optimize code and automate routine tasks Basic understanding of Unix/Linux operating systems

About the Job: As a member of this dynamic team, you will play a crucial role in developing, optimizing, and maintaining build-focused CI/CD solutions on top of the OpenShift Container Platform. In this role, you will work on creating robust and scalable systems for containerized builds, empowering developers with next-generation container image build toolkits, and contributing to the core of Red Hat's cloud-native CI/CD workflows. You will play a vital part in delivering a reliable and secure experience for developers deploying applications on OpenShift. What will you do: Design, develop, and maintain core OpenShift Build features, focusing on reliability, scalability, and performance for cloud native CI/CD. Build and optimize components of the build pipeline, including integration with Kubernetes, Tekton, and related CI/CD tools. Drive technical direction and architecture discussions, ensuring the product aligns with OpenShift's broader strategy. Collaborate closely with cross-functional teams, including product management, security, documentation, and other engineering teams to deliver robust and secure build solutions. Identify, troubleshoot, and resolve complex technical issues affecting the Builds for Red Hat OpenShift product. Contribute to upstream open source communities such as , representing Red Hat's vision and maintaining compatibility with the broader cloud native ecosystem. What will you bring: 2+ years of experience in software engineering, ideally in cloud-native or distributed systems. Programming experience in a compiled language, such as Golang, Java, C++, or Rust. Understanding of Docker/containers, CI/CD principles, and container orchestrators like Kubernetes. Familiarity with OpenShift or other Kubernetes-based platforms. Experience working with build systems or CI/CD tools like Tekton, GitOps workflows. Knowledge of cloud-native architecture, microservices, and best practices in DevOps. Excellent communication skills, with a collaborative and open-source mindset. Willingness to learn new technologies and make an impact. Good written and verbal communication skills in English Practical knowledge of git and related source control management systems (ex: GitHub, GitLab). Experience contributing to open source projects and familiarity with open source software development processes is an advantage.

About the Job : Red Hat's Services team is seeking an experienced and highly skilled support engineer or systems administrator with an overall 8-10 years of experience, to join us as Senior Technical Account Manager for our enterprise customers covering RHEL, Red Hat OpenShift Container Platform, and Red Hat Ansible. In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, R&D, Product Management, Global Support, Sales & Services teams to debug, test, and resolve issues. What will you do ? Perform technical reviews & share knowledge to proactively identify & prevent issues Understand your customers' technical infrastructures, hardware, processes, and offerings Perform initial or secondary investigations and respond to online and phone support requests Deliver key portfolio updates and assist customers with upgrades Manage customer cases and maintain clear and concise case documentation Create customer engagement plans & keep documentation on customer environments updated Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings Engage with Red Hat's field teams, customers to ensure a positive platform & cloud technology experience and a successful outcome resulting in long-term enterprise success Communicate how specific Red Hat platform & cloud solutions and our cloud road-map align to customer use cases Capture Red Hat product capabilities and identify gaps as related to customer use cases through a closed-loop process for each step of the engagement life cycle Engage with Red Hat's product engineering teams to help develop solution patterns based on customer engagements and personal experience that guide platform adoption Establish and maintain parity with Red Hat's platform & cloud technologies strategy Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a subject matter expert (SME) and mentor for specific technical or process areas or process areas One to two days a week customer on-site travel in Mumbai. Travel to visit partners, conferences, and other events as needed. What will you bring? Bachelor's degree in science or a technical field; engineering or computer science Competent reading and writing skills in English Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support Upstream involvement in open source projects is a plus Indian citizenship or authorization to work in India RHEL Proven & strong system administration and troubleshooting experience with Red Hat Enterprise Linux, other Linux platforms, or Unix in a production environment Experience in a support, development, engineering, or quality assurance organization RHOCP Experience in Red Hat OpenShift Container Platform (RHOCP) or Kubernetes or Dockers cluster management Understanding of RHOCP Architecture & different types of RHOCP installations Experience in RHOCP Troubleshooting and data/logs collection Strong working knowledge of Prometheus and Grafana open source monitoring solutions will be considered a plus Administration experience of Red Hat OpenShift v4.x will be considered a plus Ansible Competent understanding of how Ansible works and various components of Ansible Automation Platform Experience in troubleshooting and writing Ansible Playbooks Experience with different cloud providers like AWS, GCE & Azure

About the Job: The Data Development, Insights & Strategy team is a highly focused effort to use the combination of our product fleet data, our business and sales data to provide strategic insight and act on the moments that matter' in near real time to both drive meaningful customer interactions, product evolution, modernize/drive our business systems and identifying opportunities to maximize our understanding and execution of product & business models which in turn maximize our ability to successfully capture our market opportunity. We are seeking a highly experienced Principal Data Scientist to lead our initiatives in natural language processing (NLP), machine learning, and data analytics. The ideal candidate will be passionate about creating and developing applications, particularly within the language sector, and have excellent analytical and machine learning knowledge. The focus of the role will be to transform natural language data and requests into creative and interactive features part of our finance & operations business. If you want to build Next generation AI/ML applications, if you have rock-solid development skills, if you thrive in a start-up like environment, if you think outside of the box and love working in a team with similar minded engineers, if you are creative and want to help solve real world customer problems and love presenting innovative solutions, if you believe in community and OpenSource development culture then we are the TEAM for you. In this role, you will be the voice of Red Hat's technical authority, creating and delivering features/ capabilities that helps Red Hat's data community and in turn our customers achieve their business and technical goals with Red Hat products effectively. You will work collaboratively with members of DDIS, finance, operations, sales, marketing, and product to construct fit for purpose analytical solutions that will be leveraged by business teams to drive proactive customer engagement. The successful candidate will have a track record of strong technical skills, drive to be innovative & creative, excellent communication and collaboration skills, a keen attention to detail, and a passion for quality and open source software. If you enjoy broadening your technical skills, and working in an environment that thrives on creativity, experimentation, and community innovation, then this is the job for you! What will you do? Lead the research and implementation of advanced algorithms and tools for NLP/GenAI tasks. Drive the development of next-generation AI/ML applications in a highly collaborative environment. Oversee the design, implementation, and delivery of AI solutions. Ensure the successful training and evaluation of NLP models, refining them based on statistical analysis. Collaborate with cross-functional teams, including finance, operations, sales, and marketing, to understand and meet business needs. What will you bring? 7+ years of professional experience in NLP, with a strong command of Python and frameworks such as Spacy and Hugging Face. Proven expertise in designing and delivering NLP applications across all stages of the data science lifecycle. Deep understanding of machine learning frameworks and experience in Generative AI application development. Working knowledge of TensorFlow, TensorFlow Serving, Keras, PyTorch. Comfortable working with a small team in a fast-paced, highly collaborative environment Experience with GenAI application development - LLMs, Embedding models, Vector Databases Keep up to date in the rapidly changing field of AI/ML by constantly researching and learning new techniques and information related to NLP. Bachelor's degree or above in Computer Science, Math, Computational Linguistics, or other related fields. Demonstrated experience as an NLP, or experience in a similar role/industry Experience developing highly scalable backend microservices in AWS Personal qualities and communication Communicate and influence for impact by bringing data to life via clear narratives and/or storytelling Communication skills and experience in interacting with cross functional business and engineering teams Capability in undertaking business needs analysis in direct consultation. Be a self-starter, displaying initiative in seeing needs, building functionality and leading insights for organizational change. Capability to develop a detailed understanding of our business requirements. Excellent communication, presentation, and writing skills

About the Job is looking for a Product Security Engineer to join our global Resilient Development team. Red Hat's Resilient Development Team focuses on Secure Development and improving proactively the security posture of our Products and Services portfolio and their build pipelines. You will perform security architecture reviews and security assessments of those offerings throughout their development life cycle, in collaboration with Engineering and other Product Security teams, to make sure the expectations of our Secure Software Development Framework implementation are met. This process includes analyzing and documenting architecture from a security point of view, questioning security assumptions, finding potential problems, proposing improvements, performing code reviews, defining testing expectations, and promoting secure development best practices from our offerings through to their related open source communities. As a Product Security Engineer, you will represent the security needs of our customers to our Engineering teams, advocating and planning for a solid foundation of security architecture across the open source ecosystem. Successful applicants must reside in a state where Red Hat is registered to do business. What will you do Engage with engineering teams to promote security-aware development of Red Hat technologies/solutions. Understand current and emerging threats in the enterprise product and service space. Analyze complex software systems and identify potential weaknesses in their architecture. Plan and carry out threat modeling activities, and realistic threat simulations across our offerings. Consult with software developers and product teams on improved security architecture. Ensure that product roadmaps and new features mitigate risk, adhere to security policies, and provide customers with minimal security risk. Contribute to customer facing security documentation, reference, and other data as used by the common vulnerabilities and exposures (CVE) pages. Promote Red Hat Product Security efforts within the community and the greater public. What will you bring Bachelor's degree in computer science/engineering or equivalent/relevant work experience. Strong understanding of common security vulnerabilities, (e.g. OWASP Top Ten) including how to detect, demonstrate, mitigate and resolve them. Good understanding of Linux security technologies and product security experience; for example: - POSIX Permissions, ACL, SELinux; - Seccomp, Linux namespaces and cgroups; - Linux administrations related to security: secure boot, TPMs, trusted execution environment, Linux boot chain, virtualization, containers and hypervisor security. Experience with one or more programming languages like Go, Python, C/C++, and a willingness to learn new ones. Knowledge and experience with modern container orchestration systems: Kubernetes, Openshift; comfortable with container technologies. Ability to work with minimal supervision, in a fast-paced environment with a multicultural team distributed across multiple countries and time zones. Solid communication and negotiation skills. Excellent collaboration skills and dedication as a teammate. The following will be considered a plus: Familiarity with open source software and open source as a business model. Linux-specific and/or security-related certifications (e.g. RHCSA, RHCE, RHCA, CISSP, CISM, CSSLP, CISA, etc.) Work experience and/or certifications with cloud providers and cloud-related technologies (AWS, Azure, GCP, Tekton, Jenkins, etc.)

About the Job: The Red Hat Customer Experience and Engagement (CEE) team is looking for an Associate Manager for Technical Support to join us in Pune, India. In this role, you will manage a team of highly technical associates who are responsible for providing an excellent service for our enterprise customers. You'll work with your peers around the world to guide initiatives and continually develop technical team members. We will need you to have experience managing teams in a technological, fast-paced environment, combined with a passion for improving the customer experience. What will you do? Manage the front-line Technical Production Support team covering Red Hat Enterprise Linux (RHEL) Oversee the day-to-day activities of technical teams, consisting of junior to senior technical support engineers Manage customer escalations with highly technical support requests from enterprise customers via the phone and the web; maintain a high level of customer satisfaction Promote and guide continuous professional and personal development of team members Improve knowledge management, customer-centric support, and issue problem solving Coordinate improvement programs for global support processes and procedures Cooperate daily with other front-line global centers and other teams within Red Hat to prioritize customer requests Provide leadership in problem solving, including proposing and discussing fixes, advising and educating customers Receive assignments in the form of objectives and define how to use resources to meet schedules and goals Provide guidance to associates within the established company policies; recommend changes to policies and procedures Maintain knowledge of current technologies and business trends to provide appropriate evaluation of each customer issue Follow processes and operational policies in selecting methods and techniques for obtaining solutions Act as an adviser to associates to meet schedules and resolve technical problems What will you bring? Previous commercial experience in a customer service or technical support environment, in a technology-oriented company or department Proven ability to learn and apply new skills and processes quickly, and coach and teach others Demonstrated experience managing a team with customer focus and service orientation Ability to identify potential, develop people, and motivate and build a team Solid troubleshooting skills and a passion for problem solving and investigation Ability to handle multiple tasks at once, prioritize, and work under pressure Ability to work in process-based environments, with the necessity of consultations, taking initiative, and making decisions Solid leadership and coaching skills Ability to communicate courteously and effectively with customers, third party vendors, and Red Hat associates Good written and verbal English communication skills The following are considered a plus: Commercial Linux experience in the enterprise sector Knowledge of support systems and tools Appreciation and passion for open source software

About the Job: This is a client facing role in Mumbai. The job requires an Engineer to administer the RHEL set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires for the individual to work in Shifts. What will you do? Manage the RHEL deployments Identification of critical updates, upgrades and validating such in the non-prod setup Provide RCA and resolution for priority 1 & other impoetnat tickets Health check for critical workload setups on RHEL Enable all relevant security controls in RHEL as per info-security policies Help in troubleshooting the production critical issues \ Priority 1 tickets Creating Standard operating environment (SOE) Installation configuration of RHEL as per requirement of different workloads, as per the SOE designed and best practices Day to day operations/maintenance activities related to RHEL deployments Creating short script for day to day operations Managing Users, quota & access on RHEL platform Applying patches through Satellite Provide Daily Report, other reports as required Create SOP Work along with Various Client Stakeholders from Customer location Work along with Redhat Stakeholders including but not limited to Redhat Support, Account Team, Consulting & Delivery team. What will you bring? 5+ years of Linux or UNIX system administration experience Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience RH certification is preferred. Good Troubleshooting skills for RHEL L2 Support and Administration Experience for RHEL clusters Has experience in working with Large customer setups Preferred work experience for Indian customers Experience in working at customer locations. This job is in Mumbai Has excellent Communication skills to drive technical conversations with the customer.

About the Job: The Red Hat Sales team is looking for an experienced Account Solutions Architect to guide the growth and development of Red Hat's business in the market in India. In this role, you will discover and analyze our customers' business and technical needs and collaborate with the sales and technical delivery teams to help our customers invest wisely in the right solutions from Red Hat. As a Seasoned Account Solutions Architect, you will need to have excellent communication and people skills to ensure the excellent experience our customers have with Red Hat. We'll also need you to have a balance of technical expertise, passion for open source, and a thorough understanding of business drivers and IT problems faced by enterprise customers. In the evangelist part of the role, you may be asked to speak at events and technical forums to everyone from the developers to C group users about Red Hat solutions. This job requires an appetite for learning, internal motivation, and good time management skills to achieve Red Hat's goals. What you will do: Provide timely presales technical support to the sales team through the development of compelling proposals and target architectures that solve customer business problems Use your Red Hat solutions knowledge to provide technical expertise to sales staff, customers, and partners through sales presentations, customer workshops, demonstrations of our offerings, evaluations, and proofs of concepts (PoCs) Research and write the responses to technical sections of RFIs, RFPs, and RFQs Demonstrate ownership of the technical relationships and technical sales cycle within a set of named accounts in your territory Communicate value, progress, and status of sales opportunities to all stakeholders Ensure revenue and new business quotas and service objectives are met while maintaining a high level of satisfaction among prospective and existing customer. What you will bring 6+ years of experience in complex presales & solution processes Excellent presentation skills; ability to present to small and large groups of mixed business, technical, management, and leadership audiences Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations Understanding of complex enterprise solutions and architectures Knowledge across Red Hat's solutions categories in order to appropriately support aligned customers or domains Demonstrated ability to interpret technology and market trends as a foundation for the roadmaps for our offerings and technologies Presales and sales experience in consultative selling Excellent written and verbal communication skills in English Willingness to travel occasionally to deliver on customer expectations Knowledge of sophisticated sales motions Understanding of modern methodologies like Containers, agile development, and DevSecOps and associated capabilities like automation, orchestration, and configuration management A bachelor's or master's degree is a plus. The following are considered a plus: Red Hat Certified Systems Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Virtualization Certification, Kubernetes Certification, AI knowledge.

About the Job: The Red Hat India Services team is looking for a Consultant to join us in Mumbai, India. In this role, you will help ensure that our engagements are not just technology implementations, but an organizational transformation. As a consultant, you will work with our lead architect on engagements, creating innovative software solutions using emerging open-source technology and modern software design methods in an agile environment. You'll receive coaching to facilitate the design and technical delivery of our solutions. In this position, you'll create enthusiasm for building great software using the principles of open-source and agile culture. You will support everything from scoping to delivering engagements. Successful applicants must reside in a city where Red Hat has a presence. What will you do: Develop and maintain Java-based applications, ensuring optimal performance and scalability. Implement and manage authentication and authorization solutions using Keycloak. Customize Keycloak features (e.g., themes, adapters, extensions) to meet project requirements. Integrate Keycloak with enterprise applications and other identity providers using protocols like SAML, OAuth2, and OpenID Connect (OIDC). Troubleshoot and resolve security, authentication, and authorization issues in existing systems. Collaborate with cross-functional teams to define system requirements and design secure solutions. Write clean, maintainable, and efficient code while adhering to industry best practices. Conduct code reviews, unit testing, and provide technical guidance to junior developers. Assist in the feasibility study for use cases and custom SPI. Ensure service reliability meets users' needs, including critical internal and externally visible services. Design, build, and run large-scale, distributed, fault-tolerant systems using software & systems engineering. Participate in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, responding to urgent customer issues. Serve as a trusted adviser to customers, using critical thinking skills to solve complex problems innovatively. Train and coach team members on both technical and non-technical skills. Support presales and post-sales field teams during workshops, proofs of concept, pilots, and production deployments. Actively contribute to and guide the creation of reference architectures, design considerations, and best practices. This position requires frequent on-site work with clients and availability to travel up to 50-80%. What will you bring : Strong proficiency in Java and Java-based frameworks (e.g., Quarkus, Spring Boot, Hibernate). In-depth experience with Keycloak configuration, customization, and integration. Familiarity with identity and access management (IAM) concepts, including SSO, MFA, and RBAC. Understanding of authentication/authorization protocols like OAuth2, OIDC, and SAML. Experience with RESTful APIs and microservices architecture. Proficiency in tools like Maven, Git, Jenkins, Docker. Strong problem-solving and debugging skills. Good to Have Skills: Experience with or knowledge of Red Hat's technologies like Red Hat OpenShift Container Platform and cloud. Working with community technologies such as Argo CD, Tekton Pipelines, Helm, or Jenkins. Cloud Architect Certification. Exposure to the BFSI domain.

About the Job: The Data Development Insights & Strategy (DDIS) team is seeking a Senior AI Engineer to design, scale, and maintain our AI model lifecycle framework within Red Hat's OpenShift AI and RHEL AI infrastructures. As a Senior AI Engineer, you will contribute to managing and optimizing large-scale AI models, collaborating with cross-functional teams to ensure high availability, continuous monitoring, and efficient integration of new model updates, while driving innovation through emerging AI technologies. In this role, you will leverage your expertise in AI, MLOps/LLMOps, cloud computing, and distributed systems to enhance model performance, scalability and operational efficiency. You'll work in close collaboration with the Products & Global Engineering(P&GE) and IT AI Infra teams, ensuring seamless model deployment and maintenance in a secure and high-performance environment. This is an exciting opportunity to drive AI model advancements and contribute to the operational success of mission-critical applications. What you will do? Develop and maintain the lifecycle framework for AI models within Red Hat's OpenShift and RHEL AI infrastructure, ensuring security, scalability and efficiency throughout the process. Design, implement, and optimize CI/CD pipelines and automation for deploying AI models at scale using tools like Git, Jenkins, and Terraform, ensuring zero disruption during updates and integration. Continuously monitor and improve model performance using tools such as OpenLLMetry, Splunk, and Catchpoint, while responding to performance degradation and model-related issues. Work closely with cross-functional teams, including Products & Global Engineering(P&GE) and IT AI Infra teams, to seamlessly integrate new models or model updates into production systems with minimal downtime and disruption. Enable a structured process for handling feature requests (RFEs), prioritization, and resolution, ensuring transparent communication and timely resolution of model issues. Assist in fine-tuning and enhancing large-scale models, including foundational models like Mistral and LLama, while ensuring computational resources are optimally allocated (GPU management, cost management strategies). Drive performance improvements, model updates, and releases on a quarterly basis, ensuring that all RFEs are processed and resolved within 30 days. Collaborate with stakeholders to align AI model updates with evolving business needs, data changes, and emerging technologies. Contribute to mentoring junior engineers, fostering a collaborative and innovative environment. What you will bring? A bachelor's or master's degree in Computer Science, Data Science, Machine Learning, or a related technical field is required. Hands-on experience that demonstrates your ability and interest in AI engineering and MLOps will be considered in lieu of formal degree requirements. Experience programming in at least one of these languages: Python, with a strong understanding of Machine Learning frameworks and tools. Experience working with cloud platforms such as AWS, GCP, or Azure, and have familiarity with deploying and maintaining AI models at scale in these environments. As a Senior AI Engineer, you will be most successful if you have experience working with large-scale distributed systems and infrastructure, especially in production environments where AI and LLM models are deployed and maintained. You should be comfortable troubleshooting, optimizing, and automating workflows related to AI model deployment, monitoring, and lifecycle management. We value a strong ability to debug and optimize model performance and automate manual tasks wherever possible. Additionally, you should be well-versed in managing AI model infrastructure using containerization technologies like Kubernetes and OpenShift, and have hands-on experience with performance monitoring tools (e.g., OpenLLMetry, Splunk, Catchpoint). We also expect you to have a solid understanding of GPU-based computing and resource optimization, with a background in high-performance computing (e.g., CUDA, vLLM, MIG, TGI, TEI). Experience working in Agile development environments. Work collaboratively within cross-functional teams to solve complex problems and drive AI model updates will be key to your success in this role. Desired skills: 5+ years of experience in AI or MLOps, with a focus on deploying, maintaining, and optimizing large-scale AI models in production. Expertise in deploying and managing models in cloud environments (AWS, GCP, Azure) and containerized platforms like OpenShift or Kubernetes. Familiarity with large-scale distributed systems and experience managing their performance and scalability. Experience with performance monitoring and analysis tools such as OpenLLMetry, Prometheus, or Splunk. Deep understanding of GPU-based deployment strategies and computational cost management. Strong experience in managing model lifecycle processes, from training to deployment, monitoring, and updates. Ability to mentor junior engineers and promote knowledge sharing across teams. Excellent communication skills, both verbal and written, with the ability to engage with technical and non-technical stakeholders. A passion for innovation and continuous learning in the rapidly evolving field of AI and machine learning.

As a Associate Engineer, you'll work with key customers both on-site and remotely to build a relationship of trust and confidence between Red Hat and the customers engineering, development, and operations teams. You will also become an expert in one or more Red Hat solutions like Red Hat OpenStack Platform or Openshift Platforms. What will you do: Participation in customers projects activities related to Cloud projects Understand our customers and their product functional and technical requirements Understand how the Redhat Cloud products integrate into our customers environment Understand customization requirements that the customer will need Assistance as consultant in customers presentations, documentation and workshops Participates in the High Level Design (HLD) approval cycle of the customers solution Responsible for Low Level Design (LLD), with detailed architecture and design of the Nokia solution Responsible for Test Design (Strategy, Test Cases and Reports) Producing Customer Documentation Participation in Deployment Industrialization process to shorter lead time and reduce deployment efforts Preparation and Execution of First OFFs Preparation and Execution Proof of Concepts Upgrade and tests customer specific software/hardware before it is implemented to the customers environment Product and Application integration Perform solution based install, configuration and acceptance of pre-architected solution, either remote or on-site Remote expert support for on-site integration engineers during installation, acceptance and diagnosis activities Integration Issue Handling during Deployment Develop enough knowledge on our customers environment to participate in customer discussion and facilitate integration recommendation Some travel to customer Sites to conduct troubleshooting, and assist with the migration, particularly in Production Environments Manage customer technical requests and regularly update customer on progress Contribute to the creation of common artifacts and tools for usage by the Solution Engineering community and lead knowledge transfer and ramp up What will you bring: Expertise in Cloud concepts linked with virtualization practical experience is needed Expertise in Cloud Management Systems, Virtual Infrastructure Management systems and Cloud Infrastructure Management Systems is required. Technical and practical knowledge on Openshift, Openstack is key Expertise in HEAT/HOT, Ansible, Mistral concepts is required Familiar with cloud scripting (YAML,.) and cloud configuration management systems recipes Openstack (heat) , chef (Ruby), puppet (Ruby) ,.. Expertise in Containers, Kubernetes and Microservices concepts You are personally committed to quality You love working in a customer facing environment You operate autonomously and are result driven You take ownership and accountability You demonstrate leadership to build and advance expertise among the Solution Engineering community You are flexible in taking up different roles and tackling multiple technologies, being a quick learner You have strong negotiation and communication skills You are capable of showing technical and organisational leadership Specific additional information: You have a Telecommunications/Electronics/SW/Computer masters degree or equivalent through experience You have 3 8 years of experience in e2e integration and validation of telecom solutions Very high English proficiency Up to ~25% travel (flexible)

About the Job: The Red Hat Performance and Scale Engineering org is looking for a Senior Software Engineer to join us in the OpenShift Virtualization (OCPv) Performance and Scale team. Red Hat OpenShift Virtualization, an included feature of Red Hat OpenShift, provides a modern platform for organizations to run and deploy their new and existing virtual machine (VM) workloads. The solution allows for easy migration and management of traditional virtual machines onto a trusted, consistent, and comprehensive hybrid cloud application platform. As a senior member of the team, you will be responsible for providing comprehensive storage performance and scalability assessments of Red Hat OpenShift Virtualization (OCPv). Our goal is to make OCPv the platform of choice for Red Hat's enterprise customers for leveraging virtualization technologies. You will help us achieve such goals through targeted improvements in performance and scalability of the OCPv platform. This role needs an engineer that thinks creatively, adapts to rapid change, and has the willingness to learn and apply new technologies. You will be joining a vibrant open source culture, and helping promote performance and innovation in this Red Hat engineering team. The broader mission of the Performance and Scale team is to establish performance and scale leadership of the Red Hat product and cloud services portfolio. The scope includes component level, system and solution analysis and targeted enhancements. The team collaborates with engineering, product management, product marketing and customer support as well as Red Hat's hardware and software ecosystem partners. What will you do? Formulate test plans, and carry out performance and scalability benchmarks against various storage components/features of the OCPv platform to characterize performance, drive product performance improvements, and detect performance regressions through data analysis and visualization Develop tools and automation to aid the performance benchmarking work Collaborate with other engineering teams to resolve performance issues Triage, debug, and solve customer/partner cases related to virtualization storage performance and scale Publish results, conclusions, recommendations and best practices via internal test reports, presentations, external blogs and official documentation to support our partners and customers. Participate in internal and external conferences about your work and results What will you bring? Performance benchmarking, data capture, data analysis, and data Experience with storage systems and protocols (NAS, SAN, NFS, iSCSI, RBD, etc) Experience with testing windows technologies like MsSql, Win Desktop Citrix VDI, .Net etc. Experience with container technologies (podman, Kubernetes) Experience with systems performance engineering and metrics collection and analysis tools such as iostat, vmstat, sar, perf, pcp, prometheus, Grafana, Elasticsearch Programming experience in Python Experience working with the Linux operating system Excellent written and verbal language skills in English The following are considered as a plus: 5+ years of relevant experience Experience of working with virtualization technologies such as VMware Familiarity with storage APIs (snapshot, clone, provision, attach), Data Protection and Disaster Recovery Experience of working with Ansible automation platform Knowledge of performance observability/profiling tools like eBPF, Flame Graphs Bachelor degree in Computer Science or related fields Experience of Git or similar version control system

About the job: The Red Hat, Experience Engineering (XE) team is looking for a skilled Python Developer with 2+ years of experience to join our Software Engineering team. In this role, the ideal candidate should have a strong background in Python development, a deep understanding of LLMs, and the ability to debug and optimize AI applications. Your work will directly impact our product development, helping us drive innovation and improve the customer experience. What will you do? Develop and maintain Python-based applications, integrating LLMs and AI-powered solutions. Collaborate with cross-functional teams (product managers, software engineers, and data teams) to understand requirements and translate them into data-driven solutions. Assist in the development, testing, and optimization of AI-driven features. Optimize performance and scalability of applications utilizing LLMs. Debug and resolve Python application errors, ensuring stability and efficiency. Conduct exploratory data analysis and data cleaning to prepare raw data for modelling. Optimize and maintain data storage and retrieval systems for model input/output. Research and experiment with new LLM advancements and AI tools to improve existing applications. Document workflows, model architectures, and code to ensure reproducibility and knowledge sharing across the team. What will you bring? Bachelor's degree in Computer Science, Software Engineering, or a related field with 2+ years of relevant experience. Strong proficiency in Python, including experience with frameworks like FastAPI/ Flask, or Django. Understanding of fundamental AI/ML concepts, algorithms, techniques and implementation of workflows. Familiarity with DevOps/MLOps practices and tools for managing the AI/ML lifecycle in production environments. Understanding of LLM training processes and data requirements. Experience in LLM fine-tuning, RAG and prompt engineering. Hands-on experience with LLMs (e.g., OpenAI GPT, Llama, or other transformer models) and their integration into applications(e.g. LangChain or Llama Stack). Familiarity with REST APIs, data structures, and algorithms. Strong problem-solving skills with the ability to analyze and debug complex issues. Experience with Git, CI/CD pipelines, and Agile methodologies. Experience working with cloud-based environments (AWS, GCP, or Azure) is a plus. Knowledge of vector databases (e.g., Pinecone, FAISS, ChromaDB) is a plus.

About the job: Red Hat's User Experience Engineering team is looking for a collaborative and energetic program manager who can work across teams to lead large efforts to success. This role will focus on projects which improve the customer experience and Red Hat's ability to support customers through Artificial Intelligence (AI) and Machine Learning (ML) enhanced projects. You'll assume a leadership role on long running and impactful initiatives, working with multiple stakeholders, development teams and subject matter experts. What will you do? Collaborate with stakeholders to define and socialize a strategic architectural vision that meets key business objectives Track and deliver status reports on the scope of evolving high level goals, ensuring the teams involved are engaged in their mission to navigate them within agreed timeframes and stakeholders are informed Operate in an inclusive and collaborative environment to solve problems effectively and efficiently Support a diverse team of engineers and designers by driving and prioritizing strategic goals, OKRs, and requirements What will you bring? Extensive project, product, program management experience Familiarity and experience with AI/ML concepts. Experience gathering and prioritizing requirements Experience building and executing complex plans and communicating across several organizations as well as to technical, non-technical, and management audiences Excellent written and verbal communication skills Ability to foster productive collaboration between technical teams and business stakeholders Familiarity with agile practices and ability to balance engineering agility with longer term stakeholder planning needs Experience with Jira, Confluence, and/or Service Now a plus Familiarity with enterprise application operation models Familiarity with enterprise level security and data privacy requirements and compliance

About the job: The Red Hat UXE-P Quality Engineering (QE) team is looking for a Quality Engineer to join our SCT Team in India. In this role, you will develop automated tests for a functional area of a solution within our extensive portfolio of offerings. To do so successfully, you'll first need to understand the solution's architecture and how it integrates with other offerings. As a Quality Engineer, you will serve as an individual contributor of the team and interact with other team members and developers. What will you do? Define automated test strategies, methodologies, processes, and procedures Design and create test automation suites Contribute to weekly team meetings Reviewing codes, specifications and processes. Provide an accurate and timely status of automated testing efforts and quality statistics to the product leadership team. What will you bring? 3+ years of experience in Software Test Engineering Knowledge about salesforce Testing would be a plus Good understanding of testing Web Applications, APIs and creating test automation suites. Good programming skills in JS, Python, Java. Hands-on experience in using a Linux based OS with an ability to debug problems. Knowledge of Git and Jenkins. Strong analytical and problem-solving skills

About the Job: Red Hat is seeking skilled Java experts to join our team of Middleware Engineers supporting the JBoss Enterprise Middleware Suite. We're adding a senior level or midlevel engineer to assist customers with middleware code and architecture. As a Middleware Support Engineer, you will provide an important level of technical assistance to ensure that our highlyvalued customers get the most out of the product. This position extends well beyond product support as you will take on the role of trusted partner to our enterprise customers by offering developer to developer assistance for JBoss opensource middleware software. This means you will work closely with junior / senior engineers and developers to write new code, fix & improve code and provide highly technical solutions to support requests. Additionally, you will write patches, provide JBoss updates and contribute ideas through participation in an open and collaborative team environment. This opportunity is a tremendous chance to become part of a fastpaced, leading edgecompany that is changing the way software is developed, sold and supported. This is a highly skilled position that requires an engineer with initiative What will you do? Provide a high, detailed level of technical assistance to ensure that our customers get themost out of our JBoss products Engage and collaborate with open source developers around the world Offer developertodeveloper assistance for the JBoss Enterprise Middleware Suite Work alongside inhouse developers, write new code, fix & improve code, provide highly technical solutions and contribute to the JBoss & open source software communities Act as the technical point person for a technology of your choosing within the JBoss Product Suite Develop patches and feature requests to provide upstream to the community anddownstream to customers Advise customers on JEE architectural design decisions Work with other open source projects to help customers integrate Red Hat products withtheir applications. What will you bring? 7+ years of professional J2EE/JEE platform experience Deep experience with one or several JEE/App Server technologies such as JMS, WebServices, SOAP, REST, Tomcat or Datasources, FuseSource, Camel, AMQ, Karaf,Debezium and Kafka Experience working with Springboot framework Must have handson experience with application server technologies JBoss/WebSphere/WebLogic A solid understanding of Java Programming API's & popular Java frameworks is preferred Experience with databases and SQL Must have strong troubleshooting/debugging skills and a passion for problem solving and investigation Ability and willingness to learn new open source middleware technologies Very clear and effective English communications skills (Verbal & Written) BE/BS/BA degree in engineering or computer science is preferred; equivalent experience within the enterprise IT sector will also be considered Following are considered as plus: Basic knowledge of SSO technologies like- RHSSO, Keycloak, Kerberos and SAML Knowledge on LDAP servers like Active Directory, Open Ldap, RHDS (Red Hat Directory Server)etc is an advantage. Experience with cryptography including PKI, SSL/TLS, and key management.

About the job: The Red Hat Experience Engineering (XE) team is looking for a skilled and well-rounded Senior Software Engineer with excellent programming skills, DevOps skills, and the ability to partner with internal stakeholders to join our team in Pune. On this team, you will help build, deploy, maintain, and monitor AI and ML application services. This includes managing AI/ML models and assisting data scientists in training new models. To be successful in this role, you should have an established set of foundational skills and the ability to learn new skills quickly as we modernize platforms and tooling. You must also be able to work with minimal supervision in a fast-paced and ambiguous environment. You will be accountable for implementing, deploying, and maintaining services (e.g., microservice APIs) in Red Hat OpenShift. Our ideal candidate has an interest and experience in AI/ML solutions, has experience collaborating across multi-disciplinary teams, and has demonstrated experience partnering with business leaders to deliver impactful, innovative solutions. What will you do? Work closely with team members and stakeholders to turn business problems into analytical projects, translated requirements, and solutions Design, develop, test, debug, deploy and maintain application microservices for AI initiatives Work cross-functionally with teams on API development to support AI based applications Work with data scientists to deploy, train and test AI models Manage deployment of models. Monitor critical back-end services running in the cloud and in OpenShift clusters. Recommend ways to improve system reliability, efficiency, and quality Help create, maintain, and implement tools, libraries, and systems to increase the efficiency and scalability of the team Develop and maintain proper controls and compliance requirements. Develop and maintain documentation. Work with data engineers to assist in model creation data sets and routine model retraining. Consult and assist consumers of XE AI service APIs What will you bring? Proficient Python programming skills with experience creating web-based API endpoints is required. Experience building RESTful APIs or gRPC services for ML model deployment. Ability to critically analyze requirements and designs, leveraging hypothesis testing to validate decisions. Ability to problem solve and to test and implement new technologies and tools Exceptional analytical skills to detect the source and resolution of highly complex problems Experience with API frameworks such as FastAPI is preferred OpenShift application development and administration is required Proficiency in TensorFlow, PyTorch, Scikit-learn, XGBoost or Hugging Face Transformers. Experience with transformer models, BERT, Granite, GPT, T5, or Llama for text processing and generative AI is a plus. Experience with Linux system administration, shell scripting, and virtualization technology (containers) is required Mastery of git (version control) and experience with versioning, merge request, review, etc. processes and techniques is required Experience deploying applications using PaaS technologies (e.g,. OpenShift, Airflow) is a plus Well-versed and a desire to stay on top of the current industry landscape of computer software, programming languages, and technology Bachelor's degree in a related field (e.g., Computer Science or Software Engineering) with 5+ years of relevant working experience.

About the job: As a member of this dynamic team, you will play a crucial role in developing, optimizing, and maintaining build-focused CI/CD solutions on top of the OpenShift Container Platform. In this role, you will work on creating robust and scalable systems for containerized builds, empowering developers with next-generation container image build toolkits, and contributing to the core of Red Hat's cloud-native CI/CD workflows. You will play a vital part in delivering a reliable and secure experience for developers deploying applications on OpenShift. What will you do? Develop and execute comprehensive test plans and strategies to verify the reliability, scalability, and performance of OpenShift Builds features and components. Design and implement automated testing frameworks and test suites for continuous integration and deployment, utilizing CI/CD tools like Tekton. Collaborate with cross-functional teams, including engineering, product management, and DevOps, to identify quality goals and align testing efforts with product requirements. Analyze, troubleshoot, and resolve test failures, bugs, and performance issues, contributing to continuous improvement in product quality. Ensure thorough test coverage across all critical features by contributing to and expanding the suite of automated tests. Actively participate in code reviews, design discussions, and upstream contributions, maintaining alignment with open-source standards and best practices. What will you bring? Good experience in quality engineering, with a focus on automated testing in cloud-native or distributed systems. 1-2 years of experience. Experience with Golang is preferred to build and maintain automated test suites, experience with scripting languages is mandatory Experience in testing tools and frameworks, particularly those for Kubernetes, CI/CD pipelines, and cloud-native applications. Familiarity with CI/CD tools such as Tekton, Argo Workflows, or GitHub Actions. Strong knowledge of Linux and a deep understanding of networking, security, and cloud infrastructure.

Job Summary: Are you ready to join a game-changing open source AI platform that harnesses the power of hybrid cloud to drive innovation? Red Hat OpenShift AI (RHOAI) is seeking exceptional Software Engineers (across all seniority levels) to join our engineering team. This is an extraordinary opportunity to contribute to the development of the RHOAI family of products while participating in open source communities such as Kubeflow, Trusty AI, and Kserve, and be at the forefront of the exciting evolution of AI. RHOAI delivers a robust set of technologies for Data Scientists and MLops personas such as model development, model serving, data pipelines, Kubeflow components, and Kubernetes operator development and is expanding into other areas at a high pace. By leveraging the combined strength of open source tools, and the recent developments in AI and hybrid cloud, we deliver unmatched value to our partners and customers. The future of AI is open, presenting extensive opportunities, and RHOAI stands as a strategic focus for Red Hat. You'll join a team that fosters continuous learning, career growth, and professional development. You'll have the freedom to rapidly design, secure, build, test, and release groundbreaking AI components. Are you ready to develop solutions combining open source, hybrid cloud, and AI? Come join the Red Hat OpenShift AI team! What you will do Contribute to architecture and design of RHOAI, and provide input that elevates the platform and user experience Lead the development of new platform technologies and solutions for RHOAI Use CI/CD best practices to develop and deliver solutions Participate in upstream communities such as Kubeflow to ensure the technologies work on OpenShift and can be integrated with RHOAI Present at OpenShift/Kubernetes, and AI/ML related technology conferences and internally within the AI/ML communities of practice Work with the open source communities to evaluate new AI, ML and big data technologies and create examples of integrations between their technology and RHOAI Mentor and guide other engineers What you will bring Demonstrate innovation skills and a passion for technology Define and apply RHOAI policies to ensure our RHOAI components are observable and scalable Demonstrable expertise in Go (preffered) or Python Understanding of Linux operating system Experience building and deploying container-based applications to include the install/upgrade through our operator Understanding of how Open Source and Free Software communities work Good understanding Kubernetes architecture and operators/controllers Good written and verbal communication skills; fluent English language skills Nice to Haves Security background Knowledge of prometheus monitoring stack Experience with development for public cloud services (AWS, GCE, Azure) Experience troubleshooting complex issues in distributed systems Bachelor's degree or higher in computer science or other related discipline

About the Job The Red Hat OpenShift Engineering team is looking for a Senior Software Engineer to join us in Bangalore, India. In this role, you will work in an agile team and contribute to the engineering of Red Hat OpenShift Container Platform and its supporting components in the core of Kubernetes. As a Software Software Engineer, you will be a key contributor in implementing customer requirements and ensuring the evolving needs of Red Hat OpenShift's rapidly growing customer base are met. You'll need to work with various engineering teams as well as product management and other key stakeholders across the product to identify and prioritize features to existing and upcoming releases. You will work proactively with the open source Kubernetes community and lead the implementation of important improvements from the project in our software product. What will you do Develop features and bug fixes in Kubernetes and OpenShift within an agile team and as part of a global development organization. Become responsible for our product quality, participate in peer code reviews, continuous integration and delivery, respond to security threats Work with Engineering, Product Management, and Support stakeholders to prioritize customer facing features during the planning, development, and delivery. Act as a point of escalation for implementation of critical customer driven features and bug resolution. Follow the Kubernetes community and proactively lead the implementation of important improvements from the project in our product Assist in developing architectural and design principles to improve performance, capacity, and scalability of product or customer built solution on software product What will you bring An engineering degree or higher, or equivalent in computer science or a related field 3+ years of experience writing code in programming languages such as Go Java or Python etc. Experience with containers and kubernetes Problem solving and troubleshooting skills with Root Cause Analysis experience Bachelor's degree in computer science or equivalent Hands-on learning and mid to senior level experience demonstrating implementation ownership of complex features individually and as a collaboration with others. Excellent written and verbal communication skills The following are considered a plus: Familiarity with Red Hat OpenShift, CoreOS, Red Hat Enterprise Linux (RHEL) or Fedora Experience of working with customers and helping them in their transformation journey as product advocate would be advantageous Understanding of open source development models Prior participation in open source community software development or leadership Familiarity with enterprise application development Familiar with test-based development and agile or scrum methodologies is a big plus Familiar with various observability tools: monitoring, logging, profiling, etc.