About the Job The Red Hat OpenShift Engineering team is looking for a Senior Software Engineer to join us in Bangalore, India. In this role, you will work in an agile team and contribute to the engineering of Red Hat OpenShift Container Platform and its supporting components in the core of Kubernetes. As a Software Software Engineer, you will be a key contributor in implementing customer requirements and ensuring the evolving needs of Red Hat OpenShift's rapidly growing customer base are met. You'll need to work with various engineering teams as well as product management and other key stakeholders across the product to identify and prioritize features to existing and upcoming releases. You will work proactively with the open source Kubernetes community and lead the implementation of important improvements from the project in our software product. What will you do Develop features and bug fixes in Kubernetes and OpenShift within an agile team and as part of a global development organization. Become responsible for our product quality, participate in peer code reviews, continuous integration and delivery, respond to security threats Work with Engineering, Product Management, and Support stakeholders to prioritize customer facing features during the planning, development, and delivery. Act as a point of escalation for implementation of critical customer driven features and bug resolution. Follow the Kubernetes community and proactively lead the implementation of important improvements from the project in our product Assist in developing architectural and design principles to improve performance, capacity, and scalability of product or customer built solution on software product What will you bring An engineering degree or higher, or equivalent in computer science or a related field 3+ years of experience writing code in programming languages such as Go Java or Python etc. Experience with containers and kubernetes Problem solving and troubleshooting skills with Root Cause Analysis experience Bachelor's degree in computer science or equivalent Hands-on learning and mid to senior level experience demonstrating implementation ownership of complex features individually and as a collaboration with others. Excellent written and verbal communication skills The following are considered a plus: Familiarity with Red Hat OpenShift, CoreOS, Red Hat Enterprise Linux (RHEL) or Fedora Experience of working with customers and helping them in their transformation journey as product advocate would be advantageous Understanding of open source development models Prior participation in open source community software development or leadership Familiarity with enterprise application development Familiar with test-based development and agile or scrum methodologies is a big plus Familiar with various observability tools: monitoring, logging, profiling, etc.

What will you do? Participate in all aspects of agile software development, including design, implementation, and deployment Design client-side and server-side architecture Build the front-end of applications through appealing visual design Develop and manage well-functioning databases and applications Write effective APIs Architect and provide guidance on building end-to-end systems optimized for speed and scale Work primarily in Ruby, Java/JRuby, React, and JavaScript Engage with inspiring designers and front-end engineers, and collaborate with leading back-end engineers to create reliable APIs Collaborate across time zones via Slack, GitHub comments, documents, and frequent videoconferences Participate in all aspects of agile software development, including design, implementation, and deployment Architect and provide guidance on building end-to-end systems optimized for speed and scale Work primarily in Ruby, Java/JRuby, React, and JavaScript This position requires frequent on-site work with clients and availability to travel up to 50-80%. What will you bring? At least 3 years of experience in building large-scale software applications Extensive experience in Kafka, Debezium Hands-on experience with Service Mesh technologies, including Istio , for traffic management, security, and observability in microservices architectures. Experience in building web applications Experience in designing and integrating RESTful APIs Knowledge of Ruby, Java/JRuby, React, and JavaScript Excellent debugging and optimization skills Experience in unit/integration testing Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery) Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js) Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

About the job: The Red Hat, Experience Engineering (XE) team is looking for a skilled Python Developer with 2+ years of experience to join our Software Engineering team. In this role, the ideal candidate should have a strong background in Python development, a deep understanding of LLMs, and the ability to debug and optimize AI applications. Your work will directly impact our product development, helping us drive innovation and improve the customer experience. What will you do? Develop and maintain Python-based applications, integrating LLMs and AI-powered solutions. Collaborate with cross-functional teams (product managers, software engineers, and data teams) to understand requirements and translate them into data-driven solutions. Assist in the development, testing, and optimization of AI-driven features. Optimize performance and scalability of applications utilizing LLMs. Debug and resolve Python application errors, ensuring stability and efficiency. Conduct exploratory data analysis and data cleaning to prepare raw data for modelling. Optimize and maintain data storage and retrieval systems for model input/output. Research and experiment with new LLM advancements and AI tools to improve existing applications. Document workflows, model architectures, and code to ensure reproducibility and knowledge sharing across the team. What will you bring? Bachelor's degree in Computer Science, Software Engineering, or a related field with 2+ years of relevant experience. Strong proficiency in Python, including experience with frameworks like FastAPI/ Flask, or Django. Understanding of fundamental AI/ML concepts, algorithms, techniques and implementation of workflows. Familiarity with DevOps/MLOps practices and tools for managing the AI/ML lifecycle in production environments. Understanding of LLM training processes and data requirements. Experience in LLM fine-tuning, RAG and prompt engineering. Hands-on experience with LLMs (e.g., OpenAI GPT, Llama, or other transformer models) and their integration into applications(e.g. LangChain or Llama Stack). Familiarity with REST APIs, data structures, and algorithms. Strong problem-solving skills with the ability to analyze and debug complex issues. Experience with Git, CI/CD pipelines, and Agile methodologies. Experience working with cloud-based environments (AWS, GCP, or Azure) is a plus. Knowledge of vector databases (e.g., Pinecone, FAISS, ChromaDB) is a plus.

The Red Hat Commercial Sales team is looking for an Corporate Account Executive to join us in India. In this role, you will retain and grow sales with commercial accounts in Chennai, helping our strategic customers make business and IT transformations using Red Hats services and solutions. As an Corporate Account Executive, you will gain an understanding of the customer processes, needs, and challenges while promoting the value of Red Hats solutions and how they can deliver value to the customer. What you will do: Translate Red Hats sales strategy into a relevant account-level strategy for each customer Deliver on the account strategy to increase performance and customer success in key accounts, retaining and growing bookings through strategic account planning Apply knowledge of use cases and Red Hats strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts Coordinate solutions architects, specialist teams, Customer Success team, and industry experts to align Red Hats use cases to customer needs, guiding end-to-end sales to develop solutions that deliver business value Coordinate support from specialist solutions architects, sales solutions specialists, and industry experts to guide end-to-end sales and deliver customer value Cultivate relationships across customer organizations to position Red Hat as a key partner to their business Collaborate with the Customer Success team to co-develop success and growth plans, understanding how the customer derives value from Red Hats solutions to support expansion and retention and ensure that Red Hat meets or exceeds the customer success criteria Engage partners, where appropriate, to strengthen Red Hats customer value proposition What you will bring: Excellent leadership and communication skills with the ability to engage a diverse set of stakeholders in a matrixed organization and increase accountability within the account team Strategic orientation and value engineering skills to position and sell solutions to meet the customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO) Solid understanding of customer business, industry trends, competitive landscape, and Red Hat differentiators and value proposition Experience working with clients within Logistics vertical Experience addressing international or global accounts and engaging with teams outside of Germany Ability to articulate the hybrid cloud story, the value of Red Hats solutions, and Red Hats differentiation in one-on-ones with key customer stakeholders Ability to cultivate long-term relationships and develop internal advocates across the customer organization, including IT and related business teams and roles Proven experience selling complex IT solutions to large organizations within the region and to multiple decision makers Willingness to travel across the region as needed Excellent communication skills in English Remote

About the Job: The Red Hat Performance and Scale Engineering org is looking for a Senior Software Engineer to join us in the OpenShift Virtualization (OCPv) Performance and Scale team. Red Hat OpenShift Virtualization, an included feature of Red Hat OpenShift, provides a modern platform for organizations to run and deploy their new and existing virtual machine (VM) workloads. The solution allows for easy migration and management of traditional virtual machines onto a trusted, consistent, and comprehensive hybrid cloud application platform. As a senior member of the team, you will be responsible for providing comprehensive storage performance and scalability assessments of Red Hat OpenShift Virtualization (OCPv). Our goal is to make OCPv the platform of choice for Red Hat's enterprise customers for leveraging virtualization technologies. You will help us achieve such goals through targeted improvements in performance and scalability of the OCPv platform. This role needs an engineer that thinks creatively, adapts to rapid change, and has the willingness to learn and apply new technologies. You will be joining a vibrant open source culture, and helping promote performance and innovation in this Red Hat engineering team. The broader mission of the Performance and Scale team is to establish performance and scale leadership of the Red Hat product and cloud services portfolio. The scope includes component level, system and solution analysis and targeted enhancements. The team collaborates with engineering, product management, product marketing and customer support as well as Red Hat's hardware and software ecosystem partners. What will you do? Formulate test plans, and carry out performance and scalability benchmarks against various storage components/features of the OCPv platform to characterize performance, drive product performance improvements, and detect performance regressions through data analysis and visualization Develop tools and automation to aid the performance benchmarking work Collaborate with other engineering teams to resolve performance issues Triage, debug, and solve customer/partner cases related to virtualization storage performance and scale Publish results, conclusions, recommendations and best practices via internal test reports, presentations, external blogs and official documentation to support our partners and customers. Participate in internal and external conferences about your work and results What will you bring? Performance benchmarking, data capture, data analysis, and data Experience with storage systems and protocols (NAS, SAN, NFS, iSCSI, RBD, etc) Experience with testing windows technologies like MsSql, Win Desktop Citrix VDI, .Net etc. Experience with container technologies (podman, Kubernetes) Experience with systems performance engineering and metrics collection and analysis tools such as iostat, vmstat, sar, perf, pcp, prometheus, Grafana, Elasticsearch Programming experience in Python Experience working with the Linux operating system Excellent written and verbal language skills in English The following are considered as a plus: 5+ years of relevant experience Experience of working with virtualization technologies such as VMware Familiarity with storage APIs (snapshot, clone, provision, attach), Data Protection and Disaster Recovery Experience of working with Ansible automation platform Knowledge of performance observability/profiling tools like eBPF, Flame Graphs Bachelor degree in Computer Science or related fields Experience of Git or similar version control system

About the Job: The Red Hat Sales team is looking for an experienced Account Solutions Architect to guide the growth and development of Red Hat's business in the market in India. In this role, you will discover and analyze our customers' business and technical needs and collaborate with the sales and technical delivery teams to help our customers invest wisely in the right solutions from Red Hat. As a Seasoned Account Solutions Architect, you will need to have excellent communication and people skills to ensure the excellent experience our customers have with Red Hat. We'll also need you to have a balance of technical expertise, passion for open source, and a thorough understanding of business drivers and IT problems faced by enterprise customers. In the evangelist part of the role, you may be asked to speak at events and technical forums to everyone from the developers to C group users about Red Hat solutions. This job requires an appetite for learning, internal motivation, and good time management skills to achieve Red Hat's goals. What you will do: Provide timely presales technical support to the sales team through the development of compelling proposals and target architectures that solve customer business problems Use your Red Hat solutions knowledge to provide technical expertise to sales staff, customers, and partners through sales presentations, customer workshops, demonstrations of our offerings, evaluations, and proofs of concepts (PoCs) Research and write the responses to technical sections of RFIs, RFPs, and RFQs Demonstrate ownership of the technical relationships and technical sales cycle within a set of named accounts in your territory Communicate value, progress, and status of sales opportunities to all stakeholders Ensure revenue and new business quotas and service objectives are met while maintaining a high level of satisfaction among prospective and existing customer. What you will bring 6+ years of experience in complex presales & solution processes Excellent presentation skills; ability to present to small and large groups of mixed business, technical, management, and leadership audiences Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations Understanding of complex enterprise solutions and architectures Knowledge across Red Hat's solutions categories in order to appropriately support aligned customers or domains Demonstrated ability to interpret technology and market trends as a foundation for the roadmaps for our offerings and technologies Presales and sales experience in consultative selling Excellent written and verbal communication skills in English Willingness to travel occasionally to deliver on customer expectations Knowledge of sophisticated sales motions Understanding of modern methodologies like Containers, agile development, and DevSecOps and associated capabilities like automation, orchestration, and configuration management A bachelor's or master's degree is a plus. The following are considered a plus: Red Hat Certified Systems Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Virtualization Certification, Kubernetes Certification, AI knowledge.

About the Job: The Red Hat India Services team is looking for a Consultant to join us in Mumbai, India. In this role, you will help ensure that our engagements are not just technology implementations, but an organizational transformation. As a consultant, you will work with our lead architect on engagements, creating innovative software solutions using emerging open-source technology and modern software design methods in an agile environment. You'll receive coaching to facilitate the design and technical delivery of our solutions. In this position, you'll create enthusiasm for building great software using the principles of open-source and agile culture. You will support everything from scoping to delivering engagements. Successful applicants must reside in a city where Red Hat has a presence. What will you do: Develop and maintain Java-based applications, ensuring optimal performance and scalability. Implement and manage authentication and authorization solutions using Keycloak. Customize Keycloak features (e.g., themes, adapters, extensions) to meet project requirements. Integrate Keycloak with enterprise applications and other identity providers using protocols like SAML, OAuth2, and OpenID Connect (OIDC). Troubleshoot and resolve security, authentication, and authorization issues in existing systems. Collaborate with cross-functional teams to define system requirements and design secure solutions. Write clean, maintainable, and efficient code while adhering to industry best practices. Conduct code reviews, unit testing, and provide technical guidance to junior developers. Assist in the feasibility study for use cases and custom SPI. Ensure service reliability meets users' needs, including critical internal and externally visible services. Design, build, and run large-scale, distributed, fault-tolerant systems using software & systems engineering. Participate in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, responding to urgent customer issues. Serve as a trusted adviser to customers, using critical thinking skills to solve complex problems innovatively. Train and coach team members on both technical and non-technical skills. Support presales and post-sales field teams during workshops, proofs of concept, pilots, and production deployments. Actively contribute to and guide the creation of reference architectures, design considerations, and best practices. This position requires frequent on-site work with clients and availability to travel up to 50-80%. What will you bring : Strong proficiency in Java and Java-based frameworks (e.g., Quarkus, Spring Boot, Hibernate). In-depth experience with Keycloak configuration, customization, and integration. Familiarity with identity and access management (IAM) concepts, including SSO, MFA, and RBAC. Understanding of authentication/authorization protocols like OAuth2, OIDC, and SAML. Experience with RESTful APIs and microservices architecture. Proficiency in tools like Maven, Git, Jenkins, Docker. Strong problem-solving and debugging skills. Good to Have Skills: Experience with or knowledge of Red Hat's technologies like Red Hat OpenShift Container Platform and cloud. Working with community technologies such as Argo CD, Tekton Pipelines, Helm, or Jenkins. Cloud Architect Certification. Exposure to the BFSI domain.

About the Job: This is a client facing role in Mumbai. The job requires an Engineer to administer the RHEL set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires for the individual to work in Shifts. What will you do? Manage the RHEL deployments Identification of critical updates, upgrades and validating such in the non-prod setup Provide RCA and resolution for priority 1 & other impoetnat tickets Health check for critical workload setups on RHEL Enable all relevant security controls in RHEL as per info-security policies Help in troubleshooting the production critical issues \ Priority 1 tickets Creating Standard operating environment (SOE) Installation configuration of RHEL as per requirement of different workloads, as per the SOE designed and best practices Day to day operations/maintenance activities related to RHEL deployments Creating short script for day to day operations Managing Users, quota & access on RHEL platform Applying patches through Satellite Provide Daily Report, other reports as required Create SOP Work along with Various Client Stakeholders from Customer location Work along with Redhat Stakeholders including but not limited to Redhat Support, Account Team, Consulting & Delivery team. What will you bring? 5+ years of Linux or UNIX system administration experience Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience RH certification is preferred. Good Troubleshooting skills for RHEL L2 Support and Administration Experience for RHEL clusters Has experience in working with Large customer setups Preferred work experience for Indian customers Experience in working at customer locations. This job is in Mumbai Has excellent Communication skills to drive technical conversations with the customer.

What will you do: Work with globally distributed, cross-functional leaders, program managers, process analysts, and delivery stakeholders to understand business needs and desired outcomes Demonstrate good judgment in selecting methods and techniques to identify, document, and prioritize business objectives Facilitate working sessions with business owners and subject matter experts to elicit, capture, and prioritize business requirements Lead requirements definition and analysis, ensuring requirements are complete, concise, understandable, and traceable; organize into concise user stories with clear acceptance criteria Conduct walkthroughs to validate requirements; manage stakeholder expectations and requirements scope throughout a project Assist with identifying and documenting project risks, assumptions, and dependencies Partner with process analysts to assist with identifying new, or changes to existing processes, policies, or operational controls Assist change management consultants and process analysts with business readiness planning, preparation, and delivery Document findings and recommendations from POC initiatives, including success criteria, risks, and potential implementation roadmaps. Work with stakeholders to refine data management strategies based on insights gained through POC evaluations What will you bring: 3+ years of experience within HR or payroll and process design 2+ years of experience in the business analysis domain and a passion for business process Experience using project and change management tools and methodologies Solid consulting and facilitation skills with the ability to influence Excellent technical and business communication skills, including building presentations Working knowledge of Google Suite, Smart Sheet, Excel, and process documentation software like Proficiency in agile software development methodology Business analyst or Six Sigma certification is a plus.

About the Job : The Red Hat Training team is looking for a Technical Support Specialist to join us in India. In this role, you will train examiners, respond to customers, and help examiners with delivering exams. Youll also contribute to the deployment of the Red Hat Exams system. Successful applicants must reside in a country where Red Hat is registered to do business. What will you do? Oversee the installation of Red Hat Exams systems Oversee the installation of Red Hat Individual Exam systems and Train and coach examiners Review the exam results and respond to the candidate via ServiceNow and Deal hotline call escalation Work with Red Hat Exam Site for the smooth running of Red Hat exams on Red Hat exam systems Provide L2 or L3 Support for Red Hat Certification Exams Troubleshoot exam setup failures and ensure the exam is delivered on time. Resolve/Verify the exam issues that are reported by the candidate for Live exams. Create the investigation report for the troubleshooted exam sessions Handle the exam quality assurance (QA) and conduct pilot exams Report the exam issues to the Exam Development team Work with IT team or developers for application enhancement - Grade and process Red Hat Exams What will you bring? 1+ year(s) of experience in supporting customers in real time 1+ year(s) of experience in Linux, Red Hat preferred 1+ year(s) of experience helping examiners with exam issues is a plus Experience taking an exam is desired, requested, wanted or needed Experience with deployment of Red Hat Exams systems Experience in Troubleshooting systems that are running in remote hardware or cloud environments Red Hat Certified Engineer (RHCE) certification or be able to obtain one within 1 month of hire; additional specialist certifications or Red Hat Certified Architect (RHCA) certification are a plus Red Hat Certified OpenShift Administrator exam or be able to obtain one within 1 month of hire Knowledge of or experience with Red Hat's cloud and platform offerings Knowledge of or experience with Red Hat OpenShift Container Platform and Red Hat Ansible Automation Platform is a plus ServiceNow experience is a bonus

What will you do: Consult on and enable successful execution of Data Science AI/ML and Generative AI solutions in assigned geo, focusing on Red Hat AI GTM. Educate customers and stakeholders on the value of Red Hat's Data Science AI/ML and Generative AI offerings, highlighting their applications and benefits. Lead and enable on hyper-competitive sales situations for the Data Science AI/ML and Generative AI portfolio, leveraging expertise in Predictive Analytics and Generative AI development practices. Serve as a geo-level bi-directional conduit of GTM for Red Hat AI between sales, products, engineering, marketing, enablement, and customer success, ensuring seamless communication and collaboration. Work closely with Red Hat AI product teams, providing feedback and identifying gaps in the offering to drive continuous improvement. Build lasting relationships with cloud providers and other 3rd parties for joint GTM, focusing on Data Science AI/ML and Generative AI solutions. Interface with regional sales leadership for account planning and GTM, ensuring alignment and effective execution of Red Hat AI sales strategies. What will you bring: 8+ years of Data Science and/or AI/ML application development practices and architectures. Subject matter expert in Data Science and Data Engineering concepts, Predictive Analytics, and/or Generative AI development practices Working knowledge of full stack AI development and deployment tools, including Feature Stores, Vector Databases, Embedding Models, ETL tooling, and modern programming languages/frameworks Experience with Kubernetes ecosystem, including competing technologies, and Cloud Service Providers with established account relationships Understanding of DevOps, agile, and similar concepts Working knowledge of full stack application development and deployment tools, including those of build, deployment, project management, automation, source code management, testing, quality/security, monitoring [APM], and configuration of the same, to deliver applications to production Executive presence with public speaking skills Expert Practitioner of the Challenger Sales Model Entrepreneurial mindset Preferred Qualifications Computer Science or other technical degree with an MBA, emphasizing a strong foundation in technical and business acumen. Previous experience as a sales engineer, technical sales, or similar role, highlighting expertise in driving sales and technical conversations in the Data Science AI/ML and Generative AI space. Experience working with cloud providers and other 3rd parties for joint GTM, leveraging relationships to drive indirect sales and co-selling opportunities. Background in leading development teams in delivering applications to production, consulting, and/or driving sales of Red Hat AI solutions, demonstrating a deep understanding of customer challenges and the ability to propose credible solutions. Strong relationships with Cloud Service Provider account teams, executives, and industry partners, with the ability to grow and maintain these relationships to drive co-selling and indirect sales opportunities. Technical and/or Sales role experience working directly for hyperscalers or in partner ecosystem

About the Job : Quality Engineering at Red Hat offers an inclusive and open environment for engineers to collaborate and build technology solutions for product testing and release readiness. Red Hat is the place for you to test your quality engineering mindset and nurture your DevOps and Leadership skills. Find out more about what it is like to work in Red Hat QE directly from our engineers in this . We are seeking a Principal Software Quality Engineer to join a group of passionate professionals developing and supporting the components and technologies that comprise OpenShift's control plane. This role demands deep technical expertise, strong leadership, and the ability to hit the ground running. You will collaborate with Product Management, Software Development Engineers, and Software Quality Engineers to gain a deep understanding of features, customer use cases, and technical implementations. This knowledge will enable you to design real-world test plans, extending automation frameworks, building new regression test suites, and drive the integration of quality-driven methodologies throughout the software development lifecycle. You will be responsible for developing and executing both manual and automated tests to accelerate the testing process and improve product quality. Our Quality Engineers are not just black-box testers; they have a deep understanding of software internals, can debug issues, and write automated tests using scripting and user-level automation tools. As a senior member of the team, you will be involved in strategic and process improvement efforts to continually improve the way the team works. As an individual contributor, youll take ownership of tasks from inception to completion with minimal oversight, while collaborating with other engineers to ensure best practices and high-quality deliverables. If you're passionate about building quality solutions for distributed systems, solving complex challenges, and contributing to the ongoing success of OpenShift, we invite you to join our team. What you will do: Architect and lead implementation of new features and identify quality improvements for OCP Provide technical vision and leadership on critical and high-impact teams Ensure non-functional requirements including security, resiliency, and maintainability are met Write unit and integration tests and work with engineers to ensure product quality Use CI/CD best practices to deliver solutions and support productization Contribute to a culture of continuous improvement by sharing recommendations and technical knowledge with team members Collaborate with product management, other engineering, and cross-functional teams to analyze and clarify business requirements Communicate effectively to stakeholders and team members to ensure proper visibility of development efforts Mentor, influence, and coach a distributed team of engineers Give thoughtful and prompt code reviews What you will bring: Expertise in designing, developing, and maintaining test environments and automated test suites Testing experience working with globally distributed QE team members Bachelor's degree or higher, or equivalent, in software engineering or a related field Minimum of 10 years of professional experience working in QE or software engineering Familiarity with Agile testing methodologies and techniques Familiarity with Linux containers and container orchestration tools like OpenShift and Kubernetes Knowledge of the Linux operating system (any distribution) Knowledge of networking Experience with continuous integration (CI) and Jenkins Programming skills in Golang, Python, Ruby, shell or another programming language Motivated and dedicated to learning and collaboration Ability to work in a fast-paced environment and learn quickly Experience with source code management tools such as Git Excellent system understanding and troubleshooting capabilities Technical leadership acumen in a global team environment Excellent written and verbal communication skills in English The following will be considered a plus: Experience with development for public cloud services such as Amazon Web Services (AWS) EC2, Google Compute Engine (GCE), or Microsoft Azure Direct experience with Linux containers, Kubernetes, Red Hat OpenStack Platform, or Red Hat OpenShift Knowledge of security testing Understanding of how Open Source and Free Software communities work Contributions to open source projects or publicly available code samples Experience with Pipelines technologies such as Kubeflow Pipelines, Argo, or Tekton Experience with Polarion Experience with CI/CD tools such as GitHub Actions and Jenkins

About the Job: The Red Hat Customer Experience and Engagement (CEE) team is looking for an Associate Manager for Technical Support to join us in Pune, India. In this role, you will manage a team of highly technical associates who are responsible for providing an excellent service for our enterprise customers. You'll work with your peers around the world to guide initiatives and continually develop technical team members. We will need you to have experience managing teams in a technological, fast-paced environment, combined with a passion for improving the customer experience. What will you do? Manage the front-line Technical Production Support team covering Red Hat Enterprise Linux (RHEL) Oversee the day-to-day activities of technical teams, consisting of junior to senior technical support engineers Manage customer escalations with highly technical support requests from enterprise customers via the phone and the web; maintain a high level of customer satisfaction Promote and guide continuous professional and personal development of team members Improve knowledge management, customer-centric support, and issue problem solving Coordinate improvement programs for global support processes and procedures Cooperate daily with other front-line global centers and other teams within Red Hat to prioritize customer requests Provide leadership in problem solving, including proposing and discussing fixes, advising and educating customers Receive assignments in the form of objectives and define how to use resources to meet schedules and goals Provide guidance to associates within the established company policies; recommend changes to policies and procedures Maintain knowledge of current technologies and business trends to provide appropriate evaluation of each customer issue Follow processes and operational policies in selecting methods and techniques for obtaining solutions Act as an adviser to associates to meet schedules and resolve technical problems What will you bring? Previous commercial experience in a customer service or technical support environment, in a technology-oriented company or department Proven ability to learn and apply new skills and processes quickly, and coach and teach others Demonstrated experience managing a team with customer focus and service orientation Ability to identify potential, develop people, and motivate and build a team Solid troubleshooting skills and a passion for problem solving and investigation Ability to handle multiple tasks at once, prioritize, and work under pressure Ability to work in process-based environments, with the necessity of consultations, taking initiative, and making decisions Solid leadership and coaching skills Ability to communicate courteously and effectively with customers, third party vendors, and Red Hat associates Good written and verbal English communication skills The following are considered a plus: Commercial Linux experience in the enterprise sector Knowledge of support systems and tools Appreciation and passion for open source software

About The Job The Red Hat Openshift-on-Openstack team is hiring a Software Quality Engineer to contribute to the development and testing of open source cloud technologies. In this role, you will design and implement automated functional and integration testing for the OpenShift platform running on Red Hat's open source cloud infrastructure, OpenStack. You will work with a healthy mix of fresh and very experienced engineers. Together, you will build solutions to complex testing and infrastructure needs while advancing your expertise in continuous integration, containerized applications, and cloud-native development. What will you do? Use your experience and your intuition to uncover malfunctions as well as security and usability issues Expand the test coverage of the product with positive and negative automated testing Write accurate bug reports Support feature design by bringing the Quality point of view on usability, testability and security Collaborate with Software engineers to design comprehensive test plans for new features Maintain and expand a system integration test infrastructure for OpenShift on OpenStack, using your creativity and your skills to automate complex tasks Contribute to the open source software underpinning the test infrastructure What will you bring? 2+ years of experience as a quality engineer, dev-ops engineer, or system administration in a cloud infrastructure context Working knowledge of Go or Python or Bash Experience writing code collaboratively with a version control system like Git Familiarity with Linux system administration Solid written and verbal communication skills in English About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less

About The Job The Red Hat Solution Architecture team is seeking a Senior Specialist Solution Architect with a minimum of 9 years of experience to join our existing OpenShift SSA team in India helping customers from across the country. In this role, you will guide customers through their Red Hat journey by creating opportunities, solving technical challenges, and building strong relationships with their engineering, development, and operations teams. You will collaborate closely with customers to understand their business needs and align Red Hat’s solutions to drive operational efficiency and innovation. What Will You Do As a Specialist Solution Architect, you will focus on the Red Hat OpenShift, Application Services, and OpenShift AI product portfolio. Your role will involve delivering presentations, demos, proofs of concepts, and workshops to showcase Red Hat's solutions. Additionally, you will partner with sales, account architects, and the extended Red Hat teams to help customers make informed investments, ensuring their systems are scalable, flexible, and high-performing. Your ability to manage relationships and work with minimal supervision will be essential in helping customers achieve success. Collaborate with Red Hat account teams to present technical solutions and develop sales strategies. Gather requirements, analyze solutions architecture, and design, as well as present solutions to meet customer needs through workshops and other supporting activities. Research and respond to technical sections of RFIs and RFPs. Build strong relationships with customer teams, including technical influencers and executives. Serve as a technical advisor, leading discussions and guiding the implementation of cloud-native architectures. Stay updated on industry trends and continuously enhance your skills. Contribute to the team effort by sharing knowledge, documenting customer success stories, helping maintain the team lab environment, and participating in subject matter expert team initiatives. Willingness to travel up to 50%. What Will You Bring Proficiency in Kubernetes and cloud-native architectures like containers, service mesh, and GitOps etc Experience with development tooling used to refactor, migrate, or develop applications, and understanding of application development methodologies and frameworks. Understanding of virtualization technologies such as KVM and VMware. Experience with infrastructure activities like installation, configuration, hardening, and components like networking, security, and high availability. Strong problem-solving abilities. Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. Minimum of 3 years in a customer-facing role; pre-sales experience is an added advantage. This role offers the opportunity to work on exciting technologies and contribute to our customers' success. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less

About The Job The Red Hat engineering team is looking for a software engineer to work for the world's leading enterprise Linux platform, Red Hat Enterprise Linux (RHEL) on hybrid cloud platforms. In this role, you will help develop and implement cutting-edge new technologies and features, fix product issues in the RHEL operating system across various virtualization and cloud platforms. And you will have the opportunity to work with brilliant engineers from all over the world, and collaborate with Red Hat's partners, and communities in an open source and agile development method. What will you do? Maintain and update packages in RHEL as VM on virtualization and cloud platforms, implement new features, and fix issues. Help others review and refine code. Plan and prioritize your work to complete timely in the RHEL development cycle. Collaborate with the quality engineering team ensuring product quality, help them understand requirements and develop test plans. Work together with the support team to get customer issues resolved. Cooperate with virtualization/cloud partners, follow and understand their new features and requirements. Work with upstream communities, contribute your code to upstream. What will you bring? Bachelor's degree or above in computer science related major 5+ years of solid Linux experience, best to have understanding of Linux components (kernel, bootloader, memory, network, storage, graphics etc.) 5+ years of professional experience in software development, be familiar with Python/C/Shell scripting Ability to troubleshoot and solve problems independently Be self-motivated, responsible, and collaborative Proficient in English reading, writing and speaking The Following Are Considered As a Plus Experience with Linux Shell / Python / Ansible / PowerShell Experience with virtualization (KVM, VMware, Hyper-V, OpenStack etc.), or cloud platform (Azure, AWS, Google, etc.) Experience with open source development and git About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less

The future of open source AI starts with you. At Red Hat, we’re looking for engineers who want to become an integral part of democratizing Al technology, making open source AI available and accessible to all. Al Engineering is a newly formed team where you'll have the scope and impact to make your mark and get your ideas into people's hands. Red Hat's open culture fosters collaboration and allows the best ideas to grow. You will have the opportunity to actively participate in communities like KServe, Kubeflow, and VLLM, and be part of a team that values and expects contributions from all levels. Here, you'll have freedom to innovate, and to focus on challenging, high-impact work that makes a difference. We’re looking for Machine Learning Engineers across two teams: InstructLab and OpenShift AI. In this role, you will build, optimize, and scale machine learning models while contributing to innovative AI-driven solutions, and assisting users in understanding ML predictions. During the hiring process, we'll work with you to determine the best team placement based on your background and interests. While the core job requirements remain consistent, your day-to-day responsibilities will align with your chosen team's objectives. Successful applicants must reside in a country where Red Hat is registered to do business. What You Will Do Specific responsibilities will vary based on team placement, but may include: Design and implement machine learning systems Develop and optimize ML models for production use Create and maintain ML infrastructure and pipelines Ensure ML systems are scalable and maintainable Collaborate with data scientists to productionize models Collaborate closely with researchers, software developers, and upstream AI/ML communities What You Will Bring Experience in AI development, deep learning, machine learning libraries (e.g. pytorch, scikit-learn), prompt engineering, and/or fundamental mathematics Experience in feature engineering Experience in Go or Python development Experience in Kubernetes, OpenShift, Docker, or other cloud-native technologies Experience in agile development, Jira, and Git Ability to quickly learn and use new tools and technologies Excellent written and verbal communication skills #AI-HIRING About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less

About The Job The Red Hat Insights Engineering team is looking for a Software Engineer to join our Resource Optimization initiative. In this role, you will be a team member responsible for delivering Resource Optimization Software-as-a-Service (SaaS) offerings. These services enable customers to visualize and optimize their resources on public clouds and Red Hat OpenShift. We provide an enjoyable and engaging work environment, with the opportunity to collaborate with dynamic and diverse agile teams, working around the world to create value for our customers and partners in an open source way. A good candidate will think creatively, adapt to rapid change, and have the willingness to learn and apply new technologies. This is a great opportunity to craft and hone your skills while working with a wide range of modern languages, frameworks, and technologies. You will become a part of Red Hat’s culture that makes us unique in the industry and you’ll work with communities passionate about open-source software. In this role, you will have the opportunity to work alongside a team of software developers, product designers, and quality assurance engineers. You will work on new features and address existing defects and bugs in the assigned projects. What will you do? Design, develop, support, and debug new features based on our customers’ requirements Work with the latest open source technologies in a highly cooperative landscape Participate in our continuous integration (CI) and continuous delivery (CD) processes Work in an agile team using agile development practices based on test-driven development Collaborate with developers, quality engineers, documentation writers, and stakeholders to deliver solutions to our customers Communicate and work effectively with all levels of associates Resolve bugs, performance problems, and other issues with production applications What will you bring? 2+ years back-end development (Golang/Python) Solid object-oriented software development skills Practical development experience in a language like Go or Python. Good understanding in at least one of the programming languages to build enterprise applications and/or backend services/applications. Ability to work on a team with clear communication skills, with the ability to represent ideas with clarity while remaining open to other solutions Familiarity with containerized application technologies and microservice architectures Understanding of continuous integration and continuous delivery pipeline technologies Desire to learn new technologies, frameworks, and techniques Source code control (GIT preferred) The following are considered as a plus" Familiarity with Django, Celery, Kafka, Redis, or PostgresSQL Application development utilizing a Relational Database and a working understanding of SQL Experience with Kubernetes/OpenShift and Linux Familiarity with solutions like Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, IBM Cloud, or Red Hat OpenShift Software as a Service (SaaS) operations experience Familiarity with open source communities and open source development Familiarity with the agile methodology and scrum to deliver software solutions Bug tracking tools (Jira preferred) About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less

About The Job The Red Hat Insights Engineering team is looking for a Software Engineer to join our Resource Optimization initiative. In this role, you will be a team member responsible for delivering Resource Optimization Software-as-a-Service (SaaS) offerings. These services enable customers to visualize and optimize their resources on public clouds and Red Hat OpenShift. We provide an enjoyable and engaging work environment, with the opportunity to collaborate with dynamic and diverse agile teams, working around the world to create value for our customers and partners in an open source way. A good candidate will think creatively, adapt to rapid change, and have the willingness to learn and apply new technologies. This is a great opportunity to craft and hone your skills while working with a wide range of modern languages, frameworks, and technologies. You will become a part of Red Hat’s culture that makes us unique in the industry and you’ll work with communities passionate about open-source software. In this role, you will have the opportunity to work alongside a team of software developers, product designers, and quality assurance engineers. You will work on new features and address existing defects and bugs in the assigned projects. What will you do? Design, develop, support, and debug new features based on our customers’ requirements Work with the latest open source technologies in a highly cooperative landscape Participate in our continuous integration (CI) and continuous delivery (CD) processes Work in an agile team using agile development practices based on test-driven development Collaborate with developers, quality engineers, documentation writers, and stakeholders to deliver solutions to our customers Communicate and work effectively with all levels of associates Resolve bugs, performance problems, and other issues with production applications What will you bring? 2+ years back-end development (Golang/Python) Solid object-oriented software development skills Practical development experience in a language like Go or Python. Good understanding in at least one of the programming languages to build enterprise applications and/or backend services/applications. Ability to work on a team with clear communication skills, with the ability to represent ideas with clarity while remaining open to other solutions Familiarity with containerized application technologies and microservice architectures Understanding of continuous integration and continuous delivery pipeline technologies Desire to learn new technologies, frameworks, and techniques Source code control (GIT preferred) The following are considered as a plus" Familiarity with Django, Celery, Kafka, Redis, or PostgresSQL Application development utilizing a Relational Database and a working understanding of SQL Experience with Kubernetes/OpenShift and Linux Familiarity with solutions like Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, IBM Cloud, or Red Hat OpenShift Software as a Service (SaaS) operations experience Familiarity with open source communities and open source development Familiarity with the agile methodology and scrum to deliver software solutions Bug tracking tools (Jira preferred) About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less

As a member of the Global Total Rewards team, the Benefits Analyst is responsible for maintaining, implementing, and advancing benefit programs and solutions. Reporting to the Director, Global Benefits, the Benefits Analyst is a key member of the broader global People team and will interact regularly with local, regional, and global stakeholders and business partners. We need an individual with both strategic and hands-on experience, as well as a mix of large company and entrepreneurial, high-growth company experience. Come ready to provide vision and direction around strategic program development in a highly competitive market and dynamic environment. What Will You Do Responsible for benefit plans, programs, and portfolios across multiple geographies, with a particular focus on APAC Design, recommend, and implement regional and country-specific benefits programs and portfolios, consistent with Red Hat’s overall rewards philosophy and People strategy through collaboration and consultation with key stakeholders, partners, and business leadership Drive the capture of local and regional requirements for benefit program enhancements and new programs through collaboration with People team colleagues and business leadership Analyze market data, statutory requirements, and benchmarks of country-specific benefits programs to provide insightful competitive and cost analysis to make program design recommendations and enable implementations Remain up to date on local and regional legislative changes, educate key stakeholders on changes, and recommend program changes accordingly Collaborate and provide subject matter expertise to internal partners, associates, and management on a variety of benefit matters in support of benefit programs Escalation point of contact for associate queries Interface with the Talent Acquisition team to provide enablement on benefit program changes and to review competitive reward data coming from the external candidate market Partner with our People Service Delivery team to ensure delivery processes are efficient and scalable Manage relationships with third-party benefit plan brokers, providers, and external vendors, including renewal and negotiation of benefits contracts and cost management Support benefits-related merger and acquisition (M&A), and geographical expansion efforts, such as due diligence, benchmarking, new program design, integration, and post-integration What Will You Bring Experience in international benefits and a strong working knowledge of benefits programs for multiple countries or regions Experience designing, implementing, managing, and delivering benefits programs at scale for a growing organization, across multiple geographies is essential Excellent written and verbal communication skills and the ability to communicate with both empathy and clarity across the organization Outstanding attention to detail is required Ability to work both independently with minimal direction and collaboratively across multiple functions Effective at influencing across virtual/cross-group teams Ability to forge close relationships, influence decisions, and gain trust as an advisor and consultant Strong customer focus Proven track record of aligning benefit programs with business strategy/objectives in a progressive environment while designing and delivering new programs for emerging markets Understanding of payroll processes related to benefits administration Ability to operate at a fast pace with clients and ever-changing business needs, remaining creative and innovative with team and clients Knowledge of international labor and/or benefits legislation. Innovation and creativity Change management Experience in working with or managing an outsourced benefits broker/vendor is preferred Experience with multinational pooling is preferred Bachelor’s degree in human resources, business, economics, or a related field is desirable About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less