311 Crm Systems Jobs - Page 6

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Tamil and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms.

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Kannada and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms.

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Marathi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type : Full Time , Direct Employment with 6 months Probation

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Marathi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type : Full Time , Direct Employment with 6 months Probation

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Hindi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type : Full Time , Direct Employment with 6 months Probation

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Telugu and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type : Full Time , Direct Employment with 6 months Probation

As an Enterprise Deal Lead, you will be a part of an Agile team to build healthcare applications and implement new features while adhering to the best coding development standards. Responsibilities: - Responsible for large deals solutioning and supporting creation and execution of large deals. Own and lead differentiated solutions for complex deals, and create and deploy repeatable solution constructs for deal pursuits. Mentor Solution Architects and SMEs. Engage senior clients through workshops/digital dialogues/demonstrations/PoCs to explore opportunities and better define the desired business outcomes. Support customers in imagining how solution can support and improve their business. Support sales teams by translating business problems into IT solutions, and work with sales leads and assist sales team in qualifying opportunities. Ensure offerings incorporated in solutions that best address customer needs and business requirements. Demonstrate business value of proposed solutions to customers. Identify Solution themes to develop optimal winnable and deliverable solutions, incorporating the best benchmarks and capabilities in the HLS Industry. Work with teams in a matrixed structure to deliver high quality solutions/proposals. Mandatory Technical skills Proficiency in communicating effectively across diverse stakeholders Ability to analyze sales opportunities and qualify leads and opportunities Ability to identify and evaluate value-add alternatives and provides solutions for those alternatives Ability to consider client's growth path, scalability, client IT strategy, and business impact Skilled in leveraging Alliance partner offerings and directions, current industry trends, and client-facing skills with client CXO organization Domain/Industry (HLS): Deep knowledge of Payor, Provider, Med Devices and Life Sciences (minimum two must) IT services/IT outsourcing with global perspectives Understanding of Program management methodology, user-centric design, and ability to generate, oversee actionable and impactful roadmap that effectively engages the organization to achieve strategic milestones Applies broad understanding of technical innovations and trends to solve customer business problems.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure timely delivery of projects- Provide technical guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Strong understanding of CRM systems- Experience in customizing and configuring Microsoft Dynamics CRM- Knowledge of CRM integration with other systems- Hands-on experience in troubleshooting and issue resolution Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Job Summary Interacting with the Customers Offering amazing customer service Collect prompt and accurate customer feedback Maintaining professionalism with customers Work directly with customers & provide assistance. Required Candidate profile Excellent English communication Immediate joiners only Rotational shift Should have very good interpersonal skills Freshers/UG both can apply

The Customer Order Management Representative Level IV acts as an extension of management, ensuring a seamless and proactive customer experience. This role is responsible for managing complex customer accounts, improving order-to-cash processes, and mentoring team members. The representative also supports strategic initiatives, customer visits, and training, while maintaining compliance with export and quality standards. Key Responsibilities Manage assigned customer accounts throughout the full order life cycle, including setup, order entry/modification, escalations, and logistics coordination. Serve as the primary point of contact for customers, distribution centers, manufacturing plants, and internal departments. Resolve complex customer inquiries through in-depth research and cross-functional collaboration. Ensure compliance with export policies and prepare all required shipping documentation. Submit and track quality claims (Material/Process Non-Conformance) via the Quality Management System. Support and host customer visits at local facilities. Develop, prepare, and distribute both standard and customized reports for internal and external stakeholders. Coach and mentor team members on order management policies, systems, and best practices. Lead departmental initiatives aimed at enhancing customer support and operational efficiency. Maintain accurate records of all customer interactions and transactions in the system. Experience Minimum 3 years of experience in customer order management, account management, or supply chain operations. Proven experience in handling complex customer accounts and mentoring team members. Strong background in customer service, logistics coordination, or export documentation is a plus. 5 PM to 2 AM IST Shift Qualifications Degree in a related field preferred. This position may require licensing for compliance with export controls or sanctions regulations. Core Competencies Communicates Effectively - Delivers clear, audience-specific communication. Customer Focus - Builds strong relationships and delivers tailored solutions. Drives Results - Consistently meets goals, even under pressure. Collaborates - Works effectively across teams and departments. Self-Development - Pursues continuous learning and growth. Values Differences - Embraces diverse perspectives and cultures. Functional Competencies Customer Support - Understands the full order life cycle and its impact on customer satisfaction. Order Processing - Manages order entry, modifications, and exception handling. Order Life Cycle Systems Knowledge - Navigates and utilizes order management systems efficiently. Time Management - Prioritizes tasks to meet deadlines and business objectives. Attention to Detail - Ensures accuracy in data entry and documentation. Computer Literacy - Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and ERP/CRM systems.

The Customer Order Management Representative Level III plays a critical role in managing the end-to-end customer order life cycle. Working under minimal supervision, this role uses analytical and collaborative skills to align supply and demand, enhance customer satisfaction, and reduce the order-to-cash cycle. The position supports global customers and internal teams, ensuring timely and accurate order fulfillment while complying with export and quality standards. Key Responsibilities Manage assigned customer accounts throughout the entire order life cycle from setup to delivery and post-sales support. Act as the primary point of contact for customers, distribution centers, and manufacturing plants. Process and modify customer orders, ensuring accuracy and timely fulfillment. Resolve complex customer inquiries through research and cross-functional collaboration. Ensure compliance with export regulations and prepare necessary shipping documentation. Submit and track quality claims (e.g., Material or Process Non-Conformance) via the Quality Management System. Support customer visits and audits at local facilities. Prepare and distribute internal and customer-facing reports. Maintain accurate records of all interactions and transactions in the system. Serve as a Quality Management Systems Champion or Subject Matter Expert. Contribute to departmental goals and continuous improvement initiatives. Experience Minimum 2 years of experience in customer order management, account management, or supply chain operations. Experience working in a global or shift-based environment is preferred. Strong background in customer service, logistics coordination, or export documentation is a plus. Shift: 5:00 PM to 2:00 AM IST Qualifications Degree in a related field preferred. This position may require licensing for compliance with export controls or sanctions regulations. Core Competencies Communicates Effectively - Adapts communication style to various audiences. Customer Focus - Builds strong relationships and delivers tailored solutions. Drives Results - Achieves goals consistently, even under pressure. Collaborates - Works well across teams to meet shared objectives. Self-Development - Seeks growth opportunities through formal and informal learning. Values Differences - Embraces diverse perspectives and cultures. Functional Competencies Customer Support - Understands the full order life cycle and its impact on customer satisfaction. Order Processing - Manages order entry, modifications, and exception handling. Order Life Cycle Systems Knowledge - Navigates order management systems efficiently. Project and Time Management - Prioritizes tasks to meet deadlines and business goals. Attention to Detail - Ensures accuracy in data entry and documentation. Computer Literacy - Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and ERP/CRM systems.

What you will do In this vital role you will join a collaborative team implementing and supporting existing & the next generation of integrated case management platform and systems. In this role, you will analyze and resolve issues with adverse event data and file transmissions across integrated systems, maximizing data analysis to identify trends, optimize workflows, and prevent future incidents. Collaborating closely with various teams, you will develop insights and implement solutions to improve system performance, ensuring reliable and efficient adverse event transmissions to critical safety systems. Roles & Responsibilities: Monitor and resolve issues related to data and transmission across multiple systems. Work closely with internal teams, external vendors, and business partners to address dependencies and resolve bottlenecks for critical issues. Present findings and recommendations to leadership, ensuring data-driven decision-making and clear transparency into system operations. Identify inefficiencies and propose data-driven solutions to optimize and enhance reliability. Collaborate on the development of test plans and scenarios to ensure robust validation of system updates, patches and new features Develop automated testing scripts and perform testing to ensure the quality of the product. Basic Qualifications: Masters degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Bachelors degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Preferred Qualifications: Functional Skills: Must-Haves Experienced in MuleSoft, Java, J2ee & database programming. Experience of DevOps, Continuous Integration, and Continuous Delivery methodology, and CRM systems Demonstrated expertise in monitoring, troubleshooting, and resolving data and system issues. Superb communication skills and the ability to communicate with Product Managers and business collaborators to define scope and value for new developments Hands-on experience with the ITIL framework and methodologies like (Scrum). Knowledge of SDLC process, including requirements, design, testing, data analysis, change control Functional Skills: Good to Have Experienced in managing GxP systems and implementing GxP projects. Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements. Familiarity with cloud technologies such as AWS. Ability to explain technical concepts to non-technical clients. Professional Certifications : MuleSoft Certified Developer Level- I or Level- II Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation. Team-oriented, with a focus on achieving team goals. Ability to manage multiple priorities successfully. Ability to deal with ambiguity and think on their feet. Shift Information: This position may require you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

What you will do In this vital role you will leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with business stakeholders, Data engineers, AI/ML engineers to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with the Product Owner and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team. Roles & Responsibilities: Collaborate with System Architects and Product owners to manage business analysis activities, ensuring alignment with engineering and product goals. Work with Product Owners and subject matter experts to define scope and value for new developments. Design, implement, and maintain automated CI/CD pipelines for seamless software integration and deployment. Collaborate with developers to enhance application reliability and scalability. Troubleshoot deployment and infrastructure issues, ensuring high availability. Collaborate with Engineering, testing teams as well as Product Management to prioritize release scopes and groom the Product backlog. Maintain and ensure the quality of documented user stories/requirements in tools like Jira. Basic Qualifications: Masters degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Bachelors degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience. Preferred Qualifications: Functional Skills: Must-Haves Experienced AI, ML, LLM & Python. Demonstrated expertise in monitoring, troubleshooting, and resolving data and system issues. Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements. Proficiency in CI/CD tools (Jenkins, GitLab CI/CD and GitHub Actions) Hands-on experience with the ITIL framework and methodologies like (Scrum). Knowledge of SDLC process, including requirements, design, testing, data analysis, change control. Functional Skills: Good to Have Skills Experienced in implementing GxP systems. Experience with cloud technologies such as AWS. Ability to explain technical concepts to non-technical clients. Experience of DevOps, Continuous Integration and Continuous Delivery methodology, and CRM systems. Soft Skills: Excellent analytical and troubleshooting skills. Able to work under minimal supervision. Strong verbal and written communication skills. High degree of initiative and self-motivation. Team-oriented, with a focus on achieving team goals. Ability to manage multiple priorities successfully. Ability to deal with ambiguity and think on their feet.

What you will do In this vital role you will leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with business stakeholders, Data engineers, AI/ML engineers to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with the Product Owner and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team. Roles & Responsibilities: Collaborate with System Architects and Product owners to manage business analysis activities, ensuring alignment with engineering and product goals. Work with Product Owners and subject matter experts to define scope and value for new developments. Design, implement, and maintain automated CI/CD pipelines for seamless software integration and deployment. Collaborate with developers to enhance application reliability and scalability. Troubleshoot deployment and infrastructure issues, ensuring high availability. Collaborate with Engineering, testing teams as well as Product Management to prioritize release scopes and groom the Product backlog. Maintain and ensure the quality of documented user stories/requirements in tools like Jira. Basic Qualifications: Masters degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Bachelors degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience. Preferred Qualifications: Functional Skills: Must-Haves Experienced AI, ML, LLM & Python. Demonstrated expertise in monitoring, troubleshooting, and resolving data and system issues. Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements. Proficiency in CI/CD tools (Jenkins, GitLab CI/CD and GitHub Actions) Hands-on experience with the ITIL framework and methodologies like (Scrum). Knowledge of SDLC process, including requirements, design, testing, data analysis, change control. Functional Skills: Good to Have Skills Experienced in implementing GxP systems. Experience with cloud technologies such as AWS. Ability to explain technical concepts to non-technical clients. Experience of DevOps, Continuous Integration and Continuous Delivery methodology, and CRM systems. Soft Skills: Excellent analytical and troubleshooting skills. Able to work under minimal supervision. Strong verbal and written communication skills. High degree of initiative and self-motivation. Team-oriented, with a focus on achieving team goals. Ability to manage multiple priorities successfully. Ability to deal with ambiguity and think on their feet.

Responsibilities: Coordinate and collaborate with stakeholders to execute impactful marketing activities. Contribute to content creation across various platformswhether its crafting compelling copy for blogs, whitepapers, or press releases. Work closely with the design team to ensure all marketing materials are visually engaging. Work with the SEO specialist and assist in on-page/off-page SEO. Take part in event planning and other offline marketing activities. Conduct thorough market research to support marketing strategies. Be a people person who can shoot videos, create reels, and isnt shy to be in front of the camera to craft engaging content. initiate and lead activities designed to promote the particular office location and enhance its visibility. Superpowers you need: Passion for Marketing: Youre not just interestedyoure obsessed with content creation, branding, and the latest digital trends. Eager Learner: Youre always on the lookout for new skills and knowledge, ready to absorb everything around you. Excellent Communicator: Your communication skills help you seamlessly coordinate with diverse teams and stakeholders. Team Player: You naturally build relationships and work well within a team, making collaboration enjoyable and productive. Creative Thinker: Your innovative ideas fuel our marketing campaigns and keep them fresh and exciting. Familiarity with marketing software and online tools (e.g., CRM systems, online analytics, and Google Adwords) is a plus.

Contribute to the long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands. Gain new business and grow existing business through a multichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products. MAIN RESPONSIBILITIES: Understand the market and category opportunities within territory to identify opportunities for market share growth at the customer/account level. Maintain deep, current knowledge about medical and nutritional science, the evolving healthcare landscape, and emerging digital trends to support selling and educating a broad and deep network of HCPs about Abbott products. Develop and execute on multichannel customer engagement plans that generate demand for Abbott brand product and grow recommendation and market share. Leverage information about customer segmentation, type and behaviors to inform customer engagement and account management strategies. Develop and maintain strong relationships with HCPs throughout the customer account, at different levels of responsibility and influence using existing relationships with HCPs and others to expand customer network. Secure commitment to recommend Abbott products as the brand of choice by increasing HCP knowledge about the role and importance of nutrition on patient quality of life at key points throughout the patient care journey; and the role of Abbott s products in increasing quality nutrition through consultative selling dialogues. Define and deliver Unique Value Proposition from the HCP s perspective (including but not limited to the positioning of Abbott brand products) by continuously uncovering the needs and priorities of individual HCPs using multichannel touchpoints and engagement activities. Effectively deliver a consultative sales call from the perspective of the HCP (and their patients) to expand HCP s knowledge of nutritional interventions and the measurable benefits of Abbott brand products, anticipate and manage objections, and gain clear commitment to recommending Abbott products and other brand-building activities. Establish target customers and develop clear customer plans to achieve coverage, frequency and call rate objectives. Implement customer segmentation, identify new leads/customers and ensure timely reporting of daily activities as per the SFE SOP. Use data and insights from digital and other omnichannel activities to refine HCP profiles and choose engagement activities that will fit the needs, preferences and goals of each individual HCP. Collaborate with cross-functional teams (Marketing, SFE, CRM, etc..) to support patient education regarding nutrition and Abbott brands, to influence customer and patient choice of nutrition products, and deliver a consistent, end-to-end customer engagement experience. Measure progress against customer and account objectives, per the account plan, and take action to ensure targets and KPIs are met (monthly, quarterly, annually) as assigned by the Sales Manager. Act in alignment with compliance and regulatory expectations

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : Minimum 15 years of education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the application development process Provide technical guidance and expertise to the team Ensure timely and successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical Strong understanding of CRM systems and customization Experience in designing and implementing CRM solutions Knowledge of CRM integration with other systems Hands-on experience in configuring Microsoft Dynamics CRM Good To Have Skills:Experience with Azure DevOps for project management Additional Information: The candidate should have a minimum of 12 years of experience in Microsoft Dynamics CRM Technical This position is based at our Bengaluru office A minimum of 15 years of education is required Qualifications Minimum 15 years of education

Project Role Technology Architect Project Role Description Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills Microsoft Dynamics CRM Technical Good to have skills C# Programming Language Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education SummaryAs a Technology Architect, you will design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Show creativity in developing innovative solutions and collaborating with cross-functional teams. Roles & Responsibilities- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead technology discussions and provide strategic guidance.- Stay updated on emerging technologies and industry trends.- Mentor junior team members for their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- Good To Have Skills: Experience with C# Programming Language.- Strong understanding of CRM systems and architecture.- Hands-on experience in designing and implementing CRM solutions.- Ability to analyze complex technical requirements and provide innovative solutions.- Excellent communication and presentation skills. Additional Information- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Head - Sales and Marketing Billet Business : About CMR Green Technologies Limited CMR Group is India's largest producer of Aluminium and zinc die-casting alloys. With 13 state-of-the-art manufacturing plants across the country, CMR has become the preferred supplier for many of Indias largest automotive industry leaders. Since its inception in 2006, CMR has consistently outpaced competition by focusing on delivering superior value to its stakeholders. This value is driven by a strong commitment to technical advancements, quality enhancement, sustainability, and people centric practices. We believe in an " Employee First " philosophy, ensuring that our people are at the core of our success. Our dedication to fostering an enriching work environment is reflected in our recognition as the 'Most Preferred Place for Women to Work' and as one of the Top 25 Mid-Sized Indias Best Workplaces in Manufacturing for 2025 by Great Place to Work. As CMR continues to chart its growth trajectory, we remain committed to innovation and excellence. We are always looking for enthusiastic and dynamic individuals to join our team and contribute to our continued success. We are seeking a talented AI/ML Data Scientist to join our dynamic team based at Faridabad. In this role, you will leverage your expertise in data analysis, machine learning, and artificial intelligence to drive insights and develop innovative solutions. You will collaborate with cross-functional teams to identify business challenges and implement data-driven strategies that enhance our products and services. Job Type: Full-Time Position: Head - Sales and Marketing (BilletBusiness) Job Band: B/C Designation: Sr Manger /AGM /DGM/ GM No. of Posts: 1 (One) Department: Sales and Marketing Reporting to: Business Head Qualifications: Essential Candidate should have post Graduate Degree / diploma in Managementspecialization Sales and Marketing Desired- Professional degree/ Diploma in Engineering Experience: Proven track record of at least8+ years in sales and marketing roles, with a minimum of 3 years in a KAM orleadership position. Job Description: Head - Sales and Marketing (Billet Business) will beresponsible for developing and executing strategic sales and marketing plans toachieve business objectives and revenue targets. This role involves leading thesales and marketing team, identifying new business opportunities, building andnurturing key customer relationships, and promoting our billets to a wide rangeof industries. The ideal candidate will possess strong leadership skills, in-depth market knowledge, and a proven track record of success in sales andmarketing. Key Responsibilities: Strategic Planning: Develop and implementcomprehensive sales and marketing strategies to achieve business objectives andrevenue targets. Market Analysis: Conduct market research andanalysis to identify opportunities, trends, and competitive landscape to driveinformed decision-making. Team Leadership: Manage and mentor ahigh-performing sales and marketing team, fostering a collaborative andresults-driven culture. Sales Management: Oversee sales operations, settargets, track performance, and ensure the effective execution of salesinitiatives. Marketing Campaigns: Plan and execute marketingcampaigns, including digital marketing, advertising, events, and promotions toenhance brand awareness and generate leads. Client Relations: Build and maintain strongrelationships with key clients, partners, and stakeholders to drive businessgrowth and customer satisfaction. Budget Management: Develop and manage budgets forsales and marketing activities, ensuring cost-effectiveness and return oninvestment. Reporting: Monitor and analyse sales and marketingperformance metrics, preparing regular reports and presentations for seniormanagement. Key Competency- Strong understanding of the Indian market, consumerbehaviour, and competitive landscapewith metals and similar industry. Identify and target potential customers, including OEM, foundries, and other industries that use aluminium billets. Excellent leadership, communication, and interpersonalskills. Demonstrated ability to develop and execute successfulsales and marketing strategies. Proficiency in digital marketing tools, CRM systems, andanalytics platforms. Ability to thrive in a fast-paced and dynamicenvironment General Age Below 45 years. CTC Around 30 LPA -40 LPA approx. CTC Not aconstraint for suitable candidate. Candidate should not be frequent job changer. Notice Period- Joining period Max 30 Days. Wecan buy notice period, if required Preferable worked / working exposure in Auto/MetalCompanies. Location: Corporate Office: - 7th Floor, Tower 2, L & T Business Park, 12/4 Delhi Mathura Road (NearDelhi Badarpur Border) Faridabad, Haryana, 121003.

Assist the Business Coordinator in managing day-to-day sales operations. Coordinate with the sales team, Follow up with clients on quotations, purchase orders, and payment schedules. Maintain customer records in CRM System/ sales performance reports

National Head Sales Marketing: National Head - Sales and Marketing CMR Group is India's largest producer of Aluminium and zinc die-castingalloys. With 13 state-of-the-art manufacturing plants across the country, CMRhas become the preferred supplier for many of Indias largest automotiveindustry leaders. Since its inception in 2006, CMR has consistently outpacedcompetition by focusing on delivering superior value to its stakeholders. Thisvalue is driven by a strong commitment to technical advancements, qualityenhancement, sustainability, and people-centric practices. We believe inan " Employee First " philosophy, ensuring that ourpeople are at the core of our success. Our dedication to fostering an enrichingwork environment is reflected in our recognition as the 'Most PreferredPlace for Women to Work' and as one of the Top 25 Mid-SizedIndias Best Workplaces in Manufacturing for 2025 by GreatPlace to Work. As CMR continues to chart its growth trajectory, we remain committed toinnovation and excellence. We are always looking for enthusiastic and dynamicindividuals to join our team and contribute to our continued success. Job Type: Full-Time Position: Sales and Marketing- India Head Job Band: C/D Designation: GM / AVP /VP No. of Posts: 1 (One) Department: Sales and Marketing Reporting to: Director Qualifications: Essential Bachelor's degree in BusinessAdministration, Marketing, or a related field. Desired - MBA or equivalent is preferred. Experience: Proven track record of at least 15years in sales and marketing roles, with a minimum of 10 years in a leadershipposition. Strong understanding of the Indian market, consumer behavior, and competitive landscape. Excellent leadership, communication, and interpersonal skills. Demonstrated ability to develop and execute successful sales and marketing strategies. Proficiency in digital marketing tools, CRM systems, and analytics platforms. Ability to thrive in a fast-paced and dynamic environment. Job Description: We are seeking a dynamic and experienced Sales and MarketingHead to lead our sales and marketing efforts in India. The ideal candidate willbe responsible for developing and executing strategic plans to drive revenuegrowth, enhance brand visibility, and establish a strong market presence. Key Responsibilities: Strategic Planning: Develop and implement comprehensive sales and marketing strategies to achieve business objectives and revenue targets. Market Analysis: Conduct market research and analysis to identify opportunities, trends, and competitive landscape to drive informed decision-making. Team Leadership: Manage and mentor a high-performing sales and marketing team, fostering a collaborative and results-driven culture. Sales Management: Oversee sales operations, set targets, track performance, and ensure the effective execution of sales initiatives. Marketing Campaigns: Plan and execute marketing campaigns, including digital marketing, advertising, events, and promotions to enhance brand awareness and generate leads. Client Relations: Build and maintain strong relationships with key clients, partners, and stakeholders to drive business growth and customer satisfaction. Budget Management: Develop and manage budgets for sales and marketing activities, ensuring cost-effectiveness and return on investment. Reporting: Monitor and analyze sales and marketing performance metrics, preparing regular reports and presentations for senior management. Key Competency- Budget management Customerrelations Order Forecastingand planning Strongcommunication Negotiation andinterpersonal skills to build and maintain relationships with key customers. Should also beable to analyze sales data and market trends to identify new businessopportunities. Should also havestrong leadership skills to lead cross-functional teams and manage the salesprocess for key accounts. General Below 30-45Years. Should haveexperience in Sales and Marketing. Must haveexperience in working in Automobile sector Candidates shouldnot be frequent job changer. Notice Period-Joining period Max 30 Days. Preferable worked/ working exposure in Auto/Metal Companies. Location: Corporate Office: 7th Floor, Tower 2, L & T Business Park, 12/4 Delhi Mathura Road (Near Delhi Badarpur Border) Faridabad, Haryana, 121003

Job Description IT Company Position Overview We are seeking an experienced Customer Service Team Lead to manage our customer support team and drive service excellence. This role combines hands-on customer support with team leadership, process improvement, and strategic planning to ensure exceptional service delivery in our IT environment. Leadership Responsibilities • Lead and mentor a team of 5-8 Customer Service Representatives • Develop and implement training programs for new team members • Conduct regular performance evaluations and provide constructive feedback • Create and maintain team schedules to ensure adequate coverage • Set and monitor individual and team KPIs • Foster a positive team culture that promotes excellence and continuous improvement • Collaborate with other department leads to improve cross-functional processes • Manage escalated customer issues and complex support scenarios Operational Responsibilities • Monitor and optimize customer service workflows and processes • Analyze customer service metrics and prepare regular performance reports • Develop and maintain standard operating procedures • Implement and oversee quality assurance programs • Manage the customer service ticketing system and suggest improvements • Create and update knowledge base articles and support documentation • Participate in project planning for new product releases and features • Handle VIP client relationships and escalated support cases Required Qualifications • Bachelor's degree in Business, IT, or related field • 5+ years of customer service experience in IT/software industry • 2+ years of team leadership or supervisory experience • Strong technical background with understanding of IT infrastructure • Proven track record of team development and performance improvement • Experience with CRM systems and help desk software • Excellence in written and verbal communication • Strong analytical and problem-solving abilities Leadership Skills • Strong team building and coaching abilities • Excellent conflict resolution skills • Strategic thinking and planning capabilities • Change management expertise • Decision-making and problem-solving prowess • Budget management experience • Ability to influence and negotiate Career Growth Opportunities • Path to Customer Service Manager • Opportunities for cross-functional leadership roles • Executive leadership development programs • International team management possibilities Key Performance Indicators • Team performance metrics and satisfaction scores • Customer satisfaction rates • First response and resolution times • Knowledge base effectiveness • Team retention rates • Quality assurance scores • Process improvement initiatives • Budget management Company Culture We are a forward-thinking IT company that values innovation, leadership, and exceptional customer service. Our Team Leads play a crucial role in shaping our service culture and developing future leaders.

Identify & pursue new sales leads. Understand customer needs & anticipate future requirements. Achieve sales targets. Follow up on orders, coordinate shipments, & ensure timely payments. Build strong customer relationships with timely updates. Required Candidate profile Min 6 yrs exp in inside sales & customer service role (Polymers, Chem, paint , inks , coatings industry). Inside sales skills & strong phone presence. Tech-savvy, multitasker, proficient in CRM, Excel

1. Customer Lifecycle Management 2. Customer Communication & Engagement 3. Issue Resolution & Service Delivery 4. CRM System & Reporting 5. Manage CRM software and ensure accurate and updated client data. 6. Compliance & Documentation Required Candidate profile • Bachelor’s degree in Business Administration, Marketing, Real Estate, or related field. • 3–4 years of experience in CRM, customer service, or relationship management, in real estate.

Responsibilities Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Qualifications 1 Yrs + years quota carrying sales experience Experience and working knowledge of CRM systems Demonstrable track record of over-achieving quota Strong written and verbal communication skills