Senior Engineer - Global Quotation Support

In this role, you'll be responsible for providing innovative technical solutions and problem-solving expertise for customer requests. You'll evaluate inquiries, coordinate parts identification, and support product lines to ensure compatibility with Metso parts and services. - Provide technical and commercial support through part identification, research of pricing and costing history, and defining logistics path for efficient delivery to customers. - Collaborate with key expert networks locally and globally to address complex requests. - Research parts history to identify commonalities and support global harmonization efforts. - Raise requests within SAP for creation and harmonization of Material Master Data. - Support Procurement Specialists in supply determination. - Provide clear instructions for Master Data modifications in the ERP system. - Cross train with different product lines to develop technical knowledge for various products. - Responsible for expediting all activities on requests through daily communication with the Expert Network to meet customer requirements. - Establish and maintain a good company image by providing exceptional customer service and up-to-date product knowledge. - Improve efficiency of Quotation Response Time (QRT). **Qualification Required:** - Bachelor's degree in mechanical engineering. - 5+ years relevant work experience in product support or engineering. - Experience in mining, engineering, industrial, or construction industry. - Knowledge of Grinding products (Preferable). - Mechanical aptitude - ability to read and understand General Arrangement and manufacturing drawings. **Additional Details:** You will benefit from occupational healthcare, a generous benefits plan, healthy living rewards, mental well-being services, an on-site gym, meal benefits, car benefits, and engagement surveys. You will also have access to global incentive programs, extensive learning opportunities, worldwide support, and a thriving culture committed to inclusivity and sustainable development. Join our team at Metso and contribute to delivering outstanding customer support and driving the company's mission forward.,