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3.0 - 5.0 years

5 - 7 Lacs

Hubli, Mangaluru, Mysuru

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Country: India Work Location: 115676 Work Location: , Karnataka, India Openings: 1 Department: Work Mode: On Site Shift: 8 hours Job Type: (Unknown) Experience Range: 3 - 5 Yrs. Preferred Industry: Security Qualification Required: Graduate Salary: INR 150000 Key Skills: Security Manager Functional Area: Security Services Job Introduction: VISA Security Manager Duties and Responsibilities: Provides security leadership and operational management for the Bangalore office and Data Centre campuses, including security reporting, and addresses escalated or high-risk security issues. Supports the Office Response Teams (ORT) as an active member in coordination with the Crisis Management Team. Recommends development and implementation of physical security policies, programs and procedures. Supports the global Security Awareness program to raise awareness of data and physical security controls. Utilizes communication and technical skills to communicate between the business and security teams for both sites. Ensures initiatives align with department goals, and processes/procedures are maintained to meet service and quality standards. Directs and coordinates Visa Inc. s internal and external investigations and ensures compliance with corporate policies and procedures. Coordinates and administers vendor relationships and contractual agreements. Conducts security risk assessments and provides recommendations of corrective action to senior management. Assists with security designs for new and existing facilities. Works with and supports initiatives by India GSS leadership Functions as a Threat Assessment Professional, working with Human Resources, Business Management, Security Leadership, and Legal. Manages contracted site security personnel and budgets. Demonstrates advanced knowledge of investigative techniques and report writing, business writing, and interviewing skills. Customer-focused and open to learning and assuming various tasks, develops and maintains relationships with local, state, and federal law enforcement agencies in Bangalore. Interact and communicate with senior management on security requirements a provide recommendations.Acts as the point of contact for risk and audit matters related to security for the Bangalore campuses. Demonstrates advanced written and oral communication skills with experience in group and individual presentations. Help build the Emergency Response Team in the office with adequate numbers, with a local liaison and also ensure ERT/First Aider training for the ERT/First Aiders team. Liaise with various stakeholders to ensure Fire Evacuation Mock Drill requirements are met per the compliance policies. Maintain networking with security professional from peer companies and provide critical, timely updates on security-related issues and weather-related advisories for employee safety. Travel for meeting business and functional requirements as directed. Working Schedule Shift timings from 9 am to 6 pm Monday to Saturday (except 2nd & 4th Saturday). Need to be available on any of the Critical Business Requirements, if needed, including Sunday. Job Responsibility: The Ideal Candidate: Perform an action:

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2.0 - 7.0 years

4 - 9 Lacs

Madurai, Tiruppur, Salem

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Country: India Work Location: SRIGRD Work Location: , Tamil Nadu, India Openings: 20 Department: Work Mode: On Site Shift: 8 hours Job Type: (Unknown) Experience Range: 3 - 5 Yrs. Preferred Industry: Qualification Required: Graduate Salary: INR 45000 Key Skills: Physical Security Specialist, Senior Security Officer Functional Area: Security Services Job Introduction: Job Title: Security Specialist - Senior Physical Security Officer Location : Bengaluru (15), Hyderabad (12) Vacancies : 45 Salary : 40,000 to 45,000 (Based on interview performance) About the Role G4S Security Solutions is hiring experienced Security Specialists to oversee and manage security operations across corporate offices. This role is critical in ensuring a secure work environment, maintaining operational efficiency, and mitigating risks. Candidates will work collaboratively with internal teams and external stakeholders to implement best practices in physical security and emergency management. Key Responsibilities 1. Security Operations Management Monitor and manage day-to-day security operations within corporate offices. Supervise on-site security personnel and third-party contractors. Enforce strict access control measures, ensuring only authorized personnel and visitors enter secure areas. 2. Patrol and Surveillance Conduct regular patrols to identify potential vulnerabilities or breaches in security. Monitor security systems, including CCTV, alarms, and access controls. Report suspicious activities and document security incidents promptly. 3. Emergency Response Act as the first responder during emergencies, such as fire alarms, medical incidents, or security breaches. Assist in evacuation and crisis management following established protocols. Coordinate with emergency services (fire, police, medical) when necessary. 4. Compliance and Audits Conduct routine security checks to ensure adherence to company policies and local regulations. Assist in internal and external security audits, recommending improvements to infrastructure and procedures. 5. Reporting and Documentation Maintain detailed logs of incidents, patrols, and other security-related activities. Use incident management platforms (e.g., Resolver, Everbridge) for efficient documentation. Prepare and submit routine reports to Site Security Managers. 6. Training and Development Participate in quarterly safety and security training sessions to stay updated on industry standards. Stay informed about security technologies and software systems used within the organization. 7. Customer Interaction Provide professional and friendly assistance to employees and visitors. Maintain a balance between approachability and authority when handling security-related queries. Candidate Profile Education Minimum: High School Diploma (or equivalent). Preferred: Bachelor s degree in Criminology, Security Management, or related fields. Advanced certifications such as CPP (Certified Protection Professional) or PSP (Physical Security Professional) are an advantage. Experience 2+ years of experience in security operations or a related role. Freshers with relevant certifications and strong motivation are welcome. Skills and Attributes Strong communication and interpersonal skills. Attention to detail with the ability to remain calm under pressure. Problem-solving and quick decision-making abilities. Physically fit and capable of standing for extended periods and responding to emergencies. Familiarity with security systems (CCTV, access controls) and emergency protocols. Proficiency in using Microsoft Office (Word, Excel, Outlook). Language Proficiency Fluency in English, Hindi, and local languages (e.g., Kannada for Bengaluru). What We Offer Weekly Off Provident Fund Medical Insurance Gratuity Leave wages and bonus (as per company policy) Application Process Submit an updated resume via WhatsApp (include date of birth, height, and weight). Resume screening followed by a telephonic interview. Attend an in-person interview at the duty location if shortlisted. Receive an offer letter and undergo training at the G4S Training Center. Contact Information : Job Responsibility: The Ideal Candidate: Perform an action:

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4.0 - 9.0 years

8 - 12 Lacs

Gurugram

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Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Associate & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations & Summary A career within Information Technology as an Aura Application Support Specialist involves providing technical support and maintenance for applications developed using the Aura framework. The role ensures system performance and reliability while collaborating with development teams. Serve as the primary point of contact for troubleshooting and resolving issues related to Aurabased applications. Diagnose and resolve application errors, performance issues, and userreported problems. Monitor the performance and health of Aura applications to identify and address potential issues. Provide training and guidance to users and other support team members on Aura application features. Collaborate with development teams to address recurring issues and improve application functionality. Communicate effectively with stakeholders regarding issue status, resolutions, and application updates Mandatory skill sets Serve as a primary point of contact for issues. Understanding of cloud services and platformasaservice (PaaS) offerings. Troubleshoot and resolve technical issues related to automation workflows and integrations. Preferred skill sets Familiarity with ticketing systems and support tools Years of experience required 4+ years and above. Education qualification Any UG/PG Education Degrees/Field of Study required Bachelor Degree, Master Degree Degrees/Field of Study preferred Required Skills Aura Accepting Feedback, Accepting Feedback, Active Listening, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Emotional Regulation, Empathy, Escalation Management, Inclusion, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC), Issue Management, IT Business Strategy, ITIL Compliance, IT Project Lifecycle, IT Service Management (ITSM) {+ 19 more} Travel Requirements Government Clearance Required?

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3.0 - 12.0 years

5 - 14 Lacs

Bengaluru

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Country: India Work Location: Bangalore Work Location: Bengaluru, Karnataka, India Openings: 1 Department: Work Mode: On Site Shift: 8 hours Job Type: (Unknown) Experience Range: 3 - 12 Yrs. Preferred Industry: Security Qualification Required: Graduate Salary: INR 38000 Key Skills: physical security, corporate security, electronic security Functional Area: Security Services Job Introduction: Security officer Job Description (JD) The Security officer will oversee facility security to protect all company assets. The Security officer may also manage and/or implement security protocols related to the storage of confidential information and documents. Security officer are also tasked with patrolling a designated area, responding to safety and security threats, and establishing a security presence. Job Title : Security Officer Job location : Bengaluru Job Status : Through Third party security agency Basic Eligibility Criteria : Education Qualification Min bachelor s degree Security Experience min 5 yrs. in IT Industries Prefer NCC candidates Excellent verbal and written communication skills, interacting both internally and externally Excellent basic email etiquette Extensive knowledge of security protocol and procedures. Excellent management and Familiarity with report writing Excellent customer service skills Ability to successfully manage a team Good track record of maintain documents and records Excellent surveillance and observation skills Trained in First Aid and Fire safety Technical knowledge of security systems Knowledge of Fire Safety Systems Knowledge of handling emergency and fire service equipment s Knowledge of Orientation to the new guards Crisis Management & External supportPhysical Fitness. He should be within a healthy weight range and exercise regularly Min Height 5.5ft and above Weight: Minimum 55 KG Age Limit: Between 25 to 45 years Physical Fitness anyone (Walking, Running, Gym, Swimming or Yoga) Sports activity anyone (Cricket, Football, Hokey, Basketball) Job Responsibility: The Ideal Candidate: Perform an action:

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16.0 - 18.0 years

11 - 13 Lacs

Darjeeling

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About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective This position exists for leading and managing all aspects of security and safety operations at a property. This role ensures compliance with safety standards, fire and life safety regulations, and IHCL protocols. It includes leading the S&S team, overseeing risk management, responding to emergencies, and managing safety and security initiatives to protect guests, staff, and property. Essential Job Tasks Leads the security and safety function for a mid-to-large property, coordinating risk mitigation strategies and overseeing crisis management protocols. Manages security teams, reviews incident reports, and ensures regulatory compliance. Implements fire and life safety programs, oversees security technology systems, and conducts regular audits. Provides training to staff and develops proactive safety and security measures. Areas of Responsibility 1. Leadership and Team Management. Leadership of Security & Safety Operations. Lead the S&S team in day-to-day security and safety operations, ensuring high standards in staff deployment, incident response, and proactive risk management. Foster a culture of excellence in security and safety performance among all team members. Supervision of Team Members. Manage the performance of security supervisors, safety officers, and stewards, ensuring they are executing their duties as per property standards. Monitor team adherence to schedules, patrol assignments, and guest/staff interactions. Team Training and Development. Oversee the continuous training and development of the security and safety team, ensuring they are up-to-date on security protocols, emergency response procedures, and IHCL standards. Conduct performance evaluations and recommend promotions or additional training as needed. 2. Security & Safety Strategy and Planning. Strategic Planning of Security Operations. Develop and implement security and safety strategies for the property, aligned with IHCL s broader goals and objectives. This includes property-specific risk management plans, preventive security strategies, and fire/life safety initiatives. Policy Development & Enforcement. Ensure that all security and safety policies are developed, implemented, and enforced across the property. Regularly review and update security and safety policies to ensure alignment with evolving regulatory requirements and best practices. 3. Security & Surveillance Systems Management. Access Control & Monitoring. Oversee the management of access control systems, ensuring that entry and exit points are secure and monitored at all times. Ensure security systems (e.g., CCTV, electronic surveillance) are operational and functioning optimally. Surveillance System Upkeep. Ensure that all CCTV and surveillance systems are routinely inspected, maintained, and upgraded as needed. Oversee real-time monitoring processes and ensure operators are trained to identify and escalate security risks. Electronic Access Management. Manage electronic access control systems and ensure proper logging and reporting of access to restricted areas. 4. Risk Management & Mitigation. Risk Assessments. Conduct regular and comprehensive risk assessments to identify potential security and safety vulnerabilities on the property. Develop and implement risk mitigation strategies to address identified vulnerabilities. Incident Response & Crisis Management. Lead the S&S team in responding to incidents, including security breaches, safety violations, and emergencies such as fire or medical crises. Serve as the key point of contact for emergency services and law enforcement during incidents. Post-Incident Review. Conduct post-incident investigations, document findings, and implement changes to security and safety protocols to prevent recurrence. 5. Fire & Life Safety Compliance. Fire Safety Equipment Management. Ensure all fire safety equipment, including alarms, extinguishers, and firefighting systems, are operational and compliant with fire safety regulations. Conduct regular fire safety drills and inspections to ensure preparedness for emergencies. Emergency Preparedness & Evacuations. Develop and manage emergency preparedness plans for the property, including fire evacuation procedures, medical emergency response, and crisis simulations. Ensure all staff and guests are well-versed in evacuation protocols and emergency assembly points. Required Qualifications Bachelor s degree in Security Management, Safety, or a related field Certified in Fire Safety, First Aid, and Occupational Safety Certification in Risk Management preferred Work Experience 16-18 years of experience in S&S roles, with extensive experience managing large properties or multiple properties Languages Needed in Position Fluency in English, Hindi, and local dialects Key Interfaces- External Local law enforcement Fire safety and emergency response teams Contractors and external vendors Regulatory authorities Key Interfaces- Internal General Manager Director of S&S S&S Supervisors, S&S Executives Property HR, Engineering, Housekeeping Teams Corporate S&S Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

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20.0 - 25.0 years

2 - 6 Lacs

Gurugram

Work from Office

About the Role: OSTTRA India The RoleCrisis Management Coordinator The Team: The Business Continuity Management Team is responsible for the development and operation of OSTTRAs business continuity and information technology disaster recovery program. The team should work closely with business and support groups across all areas of the enterprise to identify recovery requirements, implement effective strategies for recovery, and guide the development of actionable recovery plans with validation through testing. The Impact This position will work closely with business and support partners at various levels of management to promote the development of effective deliverables that support strategic recovery objectives of OSTTRAs services. This is an excellent opportunity to be a part of an experienced global business continuity team at a dynamic company. Whats in it for you We are seeking a Crisis Management Coordinator which will be a part of a team that will transform potential chaos into manageable challenges and safeguard staff globally in case of geopolitical events. This is an excellent opportunity to be part of a global team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: The Coordinator will primarily be responsible for monitoring the geopolitical activities for domestic and global office locations for OSTTRA. The Coordinator will also monitor and administer the Corporate Notification Center Crisis Management System and Employee Hotline, that includes sending our alerts to relevant groups via incident messaging system and email. Coordinating with the facilities teams for OSTTRA offices and assuring there are Office Emergency Plans in place. Assisting the Senior Operation Analyst in regard to proactive work for readiness as tests and other projects. What Were Looking For Basic Required Qualifications: Experience with working internationally in evaluating risk and geopolitical analysis based on data. Self-starter with the ability to work in a global team environment Excellent, analytical, problem solving, communication, and prioritization skills Able to effectively interact with peers and stakeholders Fully proficient with Google applications Fluent in English Additional Preferred Qualifications: Bachelors degree or equivalent job-related experience Project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together The LocationGurgaon, India Statement: About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----

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3.0 - 5.0 years

0 - 1 Lacs

Karnataka

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VISA Security Manager Duties and Responsibilities: Provides security leadership and operational management for the Bangalore office and Data Centre campuses, including security reporting, and addresses escalated or high-risk security issues.Supports the Office Response Teams (ORT) as an active member in coordination with the Crisis Management Team.Recommends development and implementation of physical security policies, programs and procedures.Supports the global Security Awareness program to raise awareness of data and physical security controls.Utilizes communication and technical skills to communicate between the business and security teams for both sites.Ensures initiatives align with department goals, and processesprocedures are maintained to meet service and quality standards.Directs and coordinates Visa Inc.’s internal and external investigations and ensures compliance with corporate policies and procedures.Coordinates and administers vendor relationships and contractual agreements.Conducts security risk assessments and provides recommendations of corrective action to senior management.Assists with security designs for new and existing facilities.Works with and supports initiatives by India GSS leadershipFunctions as a Threat Assessment Professional, working with Human Resources,Business Management, Security Leadership, and Legal.Manages contracted site security personnel and budgets.Demonstrates advanced knowledge of investigative techniques and report writing,business writing, and interviewing skills.Customer-focused and open to learning and assuming various tasks, develops and maintains relationships with local, state, and federal law enforcement agencies in Bangalore.Interact and communicate with senior management on security requirements a provide recommendations.Acts as the point of contact for risk and audit matters related to security for the Bangalore campuses.Demonstrates advanced written and oral communication skills with experience in group and individual presentations.Help build the Emergency Response Team in the office with adequate numbers, with a local liaison and also ensure ERTFirst Aider training for the ERTFirst Aiders team.Liaise with various stakeholders to ensure Fire Evacuation Mock Drill requirements are met per the compliance policies.Maintain networking with security professional from peer companies and provide critical,timely updates on security-related issues and weather-related advisories for employee safety.Travel for meeting business and functional requirements as directed. Working ScheduleShift timings from 9 am to 6 pm Monday to Saturday (except 2nd & 4th Saturday).Need to be available on any of the Critical Business Requirements, if needed, including Sunday.

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2.0 - 6.0 years

0 Lacs

nashik, maharashtra

On-site

As an Event Manager at Dingore Decorators, you will be responsible for coordinating all aspects of event planning and execution. Your role will involve liaising with clients to understand their needs, sourcing vendors, negotiating contracts, managing event budgets, and overseeing event setup and logistics. You will play a key role in on-site event coordination to ensure seamless event execution and handle any last-minute changes or issues that may arise. To excel in this role, you should possess strong event planning and coordination skills, effective vendor management and contract negotiation abilities, proficient budget management and financial planning capabilities, excellent client relationship management and communication skills, as well as adept problem-solving and crisis management skills. Your organizational and multitasking abilities will be crucial in managing multiple event-related tasks efficiently. While prior experience in the event management industry is advantageous, it is not mandatory. A Bachelor's degree in Event Management, Hospitality, Business Administration, or a related field will be beneficial in equipping you with the necessary knowledge and skills to succeed in this role. If you are passionate about creating memorable events, thrive in a dynamic and fast-paced environment, and possess the qualifications and skills mentioned above, we invite you to join our team at Dingore Decorators as an Event Manager.,

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0.0 - 4.0 years

0 Lacs

panchkula, haryana

On-site

You are a skilled and proactive Facility Manager responsible for overseeing the day-to-day operations, maintenance, and management of office or site facilities. Your primary goal is to ensure that all infrastructure, utilities, security, and services operate smoothly, creating a safe and efficient workplace environment. Your responsibilities include overseeing building and infrastructure maintenance, managing housekeeping, security, cafeteria, and other facility services. You will be responsible for vendor management, which includes sourcing, negotiating, onboarding, and evaluating the performance of service providers. Ensuring compliance with health, safety, and environmental regulations is a crucial aspect of your role. Additionally, you will be involved in budget planning and cost control for facility-related expenses. As a Facility Manager, you will maintain AMC schedules, inventory office supplies, and keep maintenance records. Monitoring energy usage and implementing energy-saving initiatives are also part of your duties. Collaboration with IT, HR, and other departments for facility-related support is essential. Administrative tasks such as seating arrangements, asset tracking, and internal moves will be under your purview. You will also lead emergency preparedness and crisis management protocols. This position is full-time and permanent, suitable for fresher candidates. Health insurance and Provident Fund are some of the benefits offered. The work schedule includes Monday to Friday, night shift, rotational shift, UK shift, and US shift. The work location is in person.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

The job involves prioritizing the facilities needs and overseeing the property's day-to-day operations in collaboration with the facilities manager and assistant facilities manager. You will ensure administrative functions, security issues, and facility services are efficiently managed, striving for continuous improvement. Monitoring property supplies, managing supply contracts, and ensuring adequate stocks are also part of your responsibilities. You will play a vital role in mitigating risks through emergency evacuation procedures, crisis management, and business continuity plans. Maintaining health and safety standards, participating in reviews, and monitoring the property's budget to support operations and compliance with vendor invoice processes are essential tasks. In this role, exceeding client satisfaction expectations is crucial. You will address challenging issues, identify opportunities for operational enhancements, and work closely with the team to achieve performance metrics and service level agreements. Conducting routine service audits, generating reports, and ensuring overall performance are key responsibilities. The ideal candidate should possess a strong knowledge of property operations, hold a degree in business or hotel and building management, and have three to five years of experience in facilities management. Proficiency in occupational safety and client-centric operations is required. Strong team management skills, leadership experience, the ability to implement improvement plans effectively, and excellent communication and reporting abilities are essential. If you excel in these areas, we welcome you to join our team.,

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15.0 - 19.0 years

0 Lacs

maharashtra

On-site

The worldwide communications team at Apple plays a crucial role in informing the global audience about the innovative products, services, and values that define the company. The team is involved in various areas such as Public Relations, Corporate Events, Employee Communications, and Buzz Marketing, encompassing professionals with diverse backgrounds in public relations, journalism, social media, writing, and talent and celebrity marketing. Apple is actively seeking collaborative professionals from creative fields who are passionate about making a difference. Inclusivity is a core value, and the team works together to create a culture where everyone feels a sense of belonging and is motivated to deliver their best work. If you are looking for an opportunity to showcase your skills and creativity at Apple, this is the place to be! Apple is currently seeking a dynamic Communications leader with experience in Corporate and Consumer PR to spearhead the strategy, planning, and execution of communication programs and initiatives in India. This role involves hands-on media relations leadership, engaging with local media to ensure accurate delivery of messages to the right audience at the right time. The ideal candidate will collaborate closely with internal functions such as Product Marketing, Marcom, Sales, Retail, Legal, and Services to shape the narrative, plan launches, and ensure alignment in storytelling across the ecosystem. Additionally, this role will involve working with global counterparts to align messaging and initiatives while driving region-specific strategies to address local insights. As a leader, you will inspire a team of Corporate and Product PR Managers to promote Apple's products, services, and corporate identity through innovative storytelling approaches. Key Responsibilities: - Strategically plan and execute public relations initiatives supporting hardware, software, services, values, and retail in alignment with global and local priorities. - Develop strong relationships across Apple to incorporate broader priorities into communication initiatives. - Utilize deep knowledge of the local media landscape to expand connections with various outlets and capitalize on new opportunities for quality coverage. - Support business and leadership teams through crisis management, internal communications, and external partner communications. - Stay informed about key coverage and news updates to keep the teams updated on market trends. - Manage press inquiries, distribute PR materials, and coordinate key press briefings and events. - Handle challenging PR situations with professionalism and proactively address potential public issues that may impact Apple. - Define and implement product seeding programs to support launches and content reviews. Minimum Qualifications: - 15+ years of experience in PR, including roles in PR agencies or corporate PR departments. - Experience in consumer technology and lifestyle markets with a global organization. - Proven ability to understand business challenges and formulate effective communication strategies. - Experience working across multiple markets with a multicultural team. Preferred Qualifications: - Bachelor's degree preferred. - Experience in issues management and navigating complex regulatory environments. - Ability to build effective teams and create an inclusive environment. - Passion for consumer technology and storytelling, along with a deep understanding of the media landscape. - Excellent communication skills in English, both written and verbal. - Strong strategic thinking and collaboration skills. - Proven track record of building and maintaining relationships with key media. If you are a seasoned PR professional looking to make a significant impact in the dynamic world of communications at Apple, we encourage you to submit your CV for consideration. Join us in shaping the future of communication and storytelling at one of the most innovative companies in the world.,

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15.0 - 20.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

The Chief Information Security Officer (CISO) holds the responsibility of defining and maintaining the organization's vision, strategy, and programs to ensure the adequate protection of information assets and technologies. This pivotal role entails overseeing the implementation of comprehensive information security policies, risk management strategies, and compliance with regulatory standards to safeguard the organization's data, systems, and operations against evolving cyber threats. As the CISO, your key responsibilities will include: Strategic Planning: Developing, implementing, and monitoring a comprehensive enterprise-wide information security and IT risk management program. Seeking top management support and direction for implementing information security measures. Identifying and setting information security goals and objectives in alignment with the organization's business needs. Defining the scope and boundaries of the organization's information security program. Staying up-to-date on legal, regulatory, and industry-specific requirements to ensure compliance. Planning and establishing an organization-wide Information Security Management System (ISMS) in compliance with ISO/IEC 27001 standards and regulatory guidelines. Identifying, assessing, and mitigating information security risks in alignment with business priorities. Defining information security measurement metrics and other key performance indicators. Developing and maintaining business continuity, disaster recovery, and incident response plans. Driving awareness and training programs to embed a culture of security within the organization. Seeking approval for information security plan, budget, and resources from top management. General Planning: Identifying and establishing organization-specific information security policies, standards, procedures, guidelines, and processes. Defining and implementing a formal process for creating, documenting, reviewing, updating, and implementing security policies. Regularly assessing and revising security policies to address evolving threats, business needs, and compliance requirements. Leading and coordinating the development of tailored information security policies, procedures, guidelines, and processes in collaboration with relevant stakeholders across the organization. Obtaining top management approval for all security policies, procedures, guidelines, and processes. Information Security Management: Assisting in developing, maintaining, reviewing, and improving a strategic, organization-wide Information Security and Risk Management Plan. Developing comprehensive Information Security Policies, Standards, and Guidelines for organization-wide use. Enforcing the implementation of approved security policies, procedures, guidelines, ISMS, and other frameworks. Integrating security considerations into organizational business processes and IT system life cycles. Issuing alerts and advisories regarding new vulnerabilities and threats. Performing risk assessment steps. Implementing automated and continuous monitoring of security incidents. Recording and remediating information security incidents and breaches. Raising information security awareness among stakeholders. Defining and implementing change management plans. Ensuring compliance of information security by third-party service providers. Reviewing audit and examination reports. Coordinating or assisting in the investigation of security threats or attacks. Providing regular reports on the state of information security to senior management and the Board. Key Interactions: Internal Stakeholders: - CXOs - Heads & Leads of Business & Functional Units - Employees External Stakeholders: - Third Party Service Providers - Customers/Users - Technology Partners Key Skills & Behavioral Attributes: Technical Skills: - Cybersecurity Expertise - Risk Management - Compliance and Regulations - Technical Proficiency Leadership and Communication Skills: - Strategic Thinking - Team Leadership - Communication Skills - Presentation Skills - Negotiation Skills Business Acumen: - Business Understanding - Financial Management - Change Management Additional Desirable Skills: - Crisis Management - Vendor Management - Problem-Solving - Continuous Learning Education / Experience: Minimum Qualification: - A bachelor's or master's degree in a relevant field Nature of Experience: - Minimum of 15-20 years of progressive experience in technology, information security, Data Privacy, Compliance, and Risk Management on leadership roles.,

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3.0 - 7.0 years

0 Lacs

indore, madhya pradesh

On-site

The Public Relations Manager is responsible for managing the hotel's public image, media relations, and communication strategies. Your role will involve enhancing brand visibility, managing external communications, organizing media events, and ensuring positive media coverage across traditional and digital platforms. You will develop and implement strategic public relations plans to build and maintain a positive image of the hotel. As the primary liaison with media outlets, journalists, influencers, and public figures, you will prepare and distribute press releases, media kits, and promotional content. Additionally, you will organize press conferences, media visits, influencer stays, and PR events while monitoring media coverage and preparing reports on PR performance and brand visibility. Collaboration with the marketing team on brand campaigns, social media messaging, and promotional initiatives will be essential. You will manage crisis communication and provide timely responses to media inquiries during adverse events, ensuring consistent messaging across all public-facing communications. Building relationships with local communities, tourism boards, and industry organizations, as well as overseeing content creation for newsletters, hotel magazines, and editorial features, will also be part of your responsibilities. Required qualifications include a Bachelor's degree in Public Relations, Mass Communication, Journalism, or related field, along with experience in PR, preferably in the hospitality, travel, or luxury lifestyle sectors. Excellent communication, writing, and presentation skills are vital, along with a strong media network and understanding of hospitality PR trends. Proficiency in PR tools, media databases, and basic graphic editing software is required, along with crisis management capabilities and sound judgment under pressure. A polished, professional appearance and strong interpersonal skills are also necessary. This is a full-time position with food provided as a benefit. Proficiency in English is preferred, and the work location is in person. The expected start date for this role is 15/07/2025.,

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10.0 - 14.0 years

0 Lacs

delhi

On-site

EdTerra EdVenture is India's leading student educational travel company, specializing in curating experiential learning journeys for students to various destinations both within India and around the world. Our core philosophy revolves around transforming travel into enriching learning experiences that are not only safe but also well-organized and highly rewarding. As a Manager of International Operations at EdTerra EdVenture, your primary responsibility will be to oversee and manage all aspects of ground operations for our student travel programs across destinations such as the US, Europe, UK, Japan, and other key locations. This role demands a high level of expertise in designing, planning, and executing seamless travel experiences while prioritizing student safety, educational value, and overall quality. Key Responsibilities: - Planning, organizing, and managing end-to-end international travel operations for student groups including flights, accommodations, local transport, meals, activities, and on-ground logistics. - Building, managing, and negotiating with Destination Management Companies (DMCs), local partners, guides, and vendors across various key destinations. - Designing detailed itineraries to ensure a well-balanced mix of educational outcomes, safety considerations, and engaging experiences for student groups. - Managing visa documentation processes and coordinating travel insurance requirements. - Monitoring and ensuring on-ground quality control during trips either directly or through local partners. - Swiftly resolving operational issues while upholding student safety and satisfaction. - Developing costings and budgeting for trips to ensure profitability without compromising service quality. - Collaborating closely with the sales and academic content teams to align trip operations with program learning objectives. - Training and mentoring team members in handling international operations and managing travel emergencies effectively. - Maintaining clear documentation, vendor agreements, and Standard Operating Procedures (SOPs) for all destinations. - Staying abreast of international travel regulations, visa requirements, and destination-specific considerations relevant to student groups. Requirements: - Possess a minimum of 10 years of experience in international travel operations, preferably within the student travel, group travel, or educational travel sectors. - Strong knowledge of US, UK, Europe, Japan, and Schengen travel logistics, vendors, and operational intricacies. - Excellent skills in itinerary planning and cost management. - Hands-on experience with vendor negotiations and on-ground travel management. - Willingness to travel internationally for on-ground operations as necessary. - Strong problem-solving abilities, crisis management skills, and effective communication skills. - Comfortable working in a dynamic environment and adept at managing multiple trips simultaneously. - Demonstrated passion for educational travel and a deep commitment to ensuring student safety. Skills Required: international operations, groups, itinerary planning, communication, project management, cost management, vendor negotiations, DMC, crisis management, on-ground travel management, problem-solving.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As the APAC Lead Technical Program Manager in the Corporate Technology Resiliency team, you will leverage your technical expertise and leadership skills to drive cutting-edge projects. Your primary responsibility will be to ensure the successful delivery of complex technology projects and programs that align with the business goals of the firm. Your deep knowledge of technical principles will be crucial in developing innovative solutions while effectively managing available resources. Your analytical reasoning and adaptability skills will play a key role in navigating through ambiguity and change, ensuring that technology initiatives are in alignment with business objectives. Your advanced communication and stakeholder management abilities will help you foster productive working relationships and influence decision-making processes to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. You will collaborate with various stakeholders, including Application Owners, Product Owners, Engineers, Tech and Business Control Managers, and Software Reliability Engineers, to ensure alignment and integration of resiliency practices across the organization. Your responsibilities will include supporting the resiliency operating model framework, collaborating on the continuous improvement of the Resiliency Operating Framework, and participating in post-incident response and root cause analysis. Additionally, you will be responsible for developing and maintaining compliance reporting and dashboarding to provide clear visibility into resiliency metrics and objectives. Required qualifications for this role include 5+ years of experience in technical program management, advanced knowledge in core infrastructure technologies, experience with cloud provider products and services, and a strong understanding of IT security principles. Preferred qualifications include financial services industry experience, knowledge of the JPMC Business and Technology Resiliency Framework, and strong data analytics skills. Overall, this role requires strong leadership, communication, analytical, and problem-solving skills to successfully drive technology projects and programs that contribute to the resiliency and growth of the organization.,

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2.0 - 6.0 years

0 Lacs

gujarat

On-site

The Float Glass manufacturing unit of Saint-Gobain India Pvt Ltd Glass Business in Jhagadia is a significant investment made by Saint-Gobain in Western India. Acquired in 2011, this state-of-the-art plant is located in Central Gujarat, spread across 150 acres. The plant has the capacity to produce 550 MT of clear glass per day, setting a high-quality benchmark standard within India and globally by producing clear glass with less than 650 ppm of Iron. Saint-Gobain Jhagadia has also set a benchmark for its TVC campaign of Clear Glass of 654 PPM. The campus includes an in-house Sand Beneficiation plant capable of producing 600 tons of treated sand per day. Additionally, Saint-Gobain has invested in value-added products, such as Shower Cubicles, to cater to the Home and Hospitality business segments. The Jhagadia glass site has positioned itself strategically to attract future investments of Saint-Gobain in India over the past decade. The employees are considered the greatest assets of the organization. Accolades for Jhagadia: - Received HR Excellence award from CII in 2017, 2018 & 2019 - Awarded WCM Silver Award in 2020, standing as the 3rd Glass Plant worldwide and 3rd SG Plant in the India region - Earned the Emerald Award for CO2 reduction, gaining Saint-Gobain Global recognition - Granted an HPR (Highly Protected Risk) certification from Xcel Catlin - Fosters innovation as a culture, promoting collaboration for Industry 4.0 projects Key Role Responsibilities: - Experience in Finished Goods, particularly Warehouse and Dispatch at the end of the Manufacturing Process - Responsible for safety & 5S in warehouse bays, receipt from Float, manage storage & serviceability in the warehouse bays - Ensure traceability and retrievability of material, conduct bay audits and reporting - Manage Inventory, Forklift operations, EOT, space optimization, consumables, and inventory management - Oversee warehouse activities, Cycle Audit, Material Storing, inward and invoice making, Location accuracies, Loading activity - Engage in Internal/External Customer interaction, Manpower management, Emergency handling & Crisis management - Possess Problem-Solving attitude and Planning skills Required Qualifications: - Diploma in Engineering (Any stream) with a good academic record - 2-4 years of experience - Willingness to relocate to Bharuch/Ankleshwar Interested Candidates please revert with your updated C.V along with the below-required details: - Total Experience - Current CTC - Expected CTC - Joining/Notice,

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3.0 - 7.0 years

0 Lacs

sonipat, haryana

On-site

You will be responsible for strategic planning, supply chain management, crisis management, process improvement, client relationship management, market expansion, sales forecasting, contract negotiation, team leadership, operation optimization, and inventory management. Your main task will involve negotiating and securing contracts worth INR 10M with key accounts to drive strategic growth. Job Types: Full-time, Permanent Benefits: - Cell phone reimbursement - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift - Morning shift - Weekend availability Language: - English (Preferred) Work Location: In person,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Join us as a Resilience Technology and Cyber Quality Assurance Support at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Resilience Technology and Cyber Quality Assurance Support, you should have experience with strong problem-solving skills, the ability to structure ambiguous problems into actionable tasks related to testing, and mobilize diverse teams to achieve desired outcomes. Understanding of various Technology and Cyber Testing controls and proven ability to align Post Test Reports with regulatory expectations and resilience framework is crucial. You should have experience in Testing Support and Execution, with proven experience in resilience testing, business continuity, disaster recovery, or operational risk management, including supported resilience testing for critical services and experience in writing post-exercise reports. Communication skills are essential in this role, including the ability to convey complex ideas clearly and concisely. You should possess excellent verbal and written communication skills, with the ability to clearly convey complex information to diverse audiences. A strong eye for details is necessary, with the ability to identify inconsistencies, errors, or missing information and communicate necessary corrections effectively. Strong analytical and problem-solving skills are also required, with the ability to analyze Quality Assurance outcomes, identify gaps, and provide actionable insights for improvements. Experience in conducting trend analysis, implementing process efficiency solutions, and reducing errors will be beneficial. Effective communication and stakeholder collaboration are key aspects of this role, requiring strong interpersonal skills to liaise with VP test leads, senior executives, and technical teams. You should have experience in facilitating stakeholder engagement and examples of cross-functional alignment or collaboration. This role is based in Pune. Purpose of the role: To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry-leading standards and controls and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimize the impact on customers, clients, colleagues, and the wider market. Accountabilities: - Socialization and implementation of the resilience strategy and underpinning framework across the firm, ensuring compliance to the standard and controls. - Development and enhancement of the resilience, crisis, and incident management framework to uplift recovery and response capabilities. - Operational Recovery Planning and Security Incident Management planning standards and controls enhancement. - Provide oversight to the business and technology recovery capability improvements. - Communication of the firm's/business resilience position through clear and transparent scorecards/dashboards. - Enhancement of resilience, crisis management, and incident response and recovery capability through regular testing coverage. - Assurance that services and products are built resiliently by the business through the change management process. - Continually remain abreast of resilience and crisis and incident management developments. - Mitigation of the impact of unexpected incidents by identifying, responding to, and enabling the resolution of events. - Execution of responses to reported incidents and potential threats. - Documentation and analysis of past prioritized incident details, steps to resolution, and lessons learned. As an Assistant Vice President, you are expected to advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. You will lead a team performing complex tasks, set objectives, coach employees, and collaborate closely with other functions/business divisions. Regardless of your specific role, you will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,

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2.0 - 6.0 years

0 Lacs

malappuram, kerala

On-site

You are a skilled and confident Public Relations Officer (PRO) who will play a key role in strengthening both external and internal communication at THIS Hospital. Your primary responsibility will be to uphold the hospital's image and ensure quality patient care with compassion and professionalism. To excel in this role, you must hold a Graduate or Postgraduate degree in Public Relations, Mass Communication, or Hospital Administration. While prior experience in the hospital or healthcare sector is preferred, strong communication, interpersonal, and crisis management skills are essential qualifications for this position. As a Public Relations Officer at THIS Hospital, you will be tasked with various key responsibilities including regular monitoring of ongoing activities across departments such as OPD, IPD, reception, diagnostics, among others. Your role will also involve ensuring smooth coordination between different departments to enhance patient care and services. Identifying and addressing any issues that may affect patient satisfaction or hospital workflow will be crucial. You will be expected to monitor staff behavior, professionalism, and discipline during duty hours, taking immediate action or escalating issues related to delays, miscommunication, or complaints. Furthermore, your responsibilities will include coordinating with nursing staff and doctors to ensure that patients are attended to promptly and without delay. It will be important for you to maintain a visible presence within the hospital, particularly during peak hours and emergencies, and provide timely reports to the management regarding the hospital's functioning and public feedback. This is a full-time position that requires you to work in person at THIS Hospital. If you are a proactive and detail-oriented individual with a passion for effective communication and patient care, we encourage you to apply for this role and be a part of our dedicated team.,

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5.0 - 9.0 years

11 - 15 Lacs

Gurugram

Work from Office

Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Associate & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Information Technology as a Support Technician at Tech Hub involves providing firstline technical assistance and support for queries and issues related to application platforms. This position assists with maintaining optimal system functionality and ensures customer satisfaction through resolving technical problems. Handle escalated issues from Level 1 support related to Office 365, Intune, Exchange Online, SharePoint, Teams, and other collaboration tools. Diagnose and resolve complex technical problems with Microsoft 365 services and Google Workspace applications. Create and maintain detailed documentation of issues, resolutions, and configurations within the ticketing system. Work closely with Level 1 support, engineering teams, and other stakeholders to resolve issues and improve system performance. Configure and manage Google Workspace settings, security policies, and user accounts, including managing mobile devices and performing security audits. Provide guidance and training to users on Google Workspace and Vault functionalities, including onboarding and offboarding procedures. Manage security settings, enforce policies, and ensure data governance and compliance within the organization. Monitor system performance, identify potential issues, and implement solutions to maintain optimal system functionality. Create and maintain documentation, knowledge base articles, and best practices for Google Workspace and Vault administration. Manage data retention policies for eDiscovery purposes. Ensure proper recording and closure of all reported issues Mandatory skill sets Strong understanding of Microsoft 365, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune. Proven ability to diagnose and resolve complex technical issues. Understanding of cloud services and platformasaservice (PaaS) offerings. Familiarity with ticketing systems and support tools Preferred skill sets Relevant Microsoft 365 certifications (e.g., MS900, MS100, MS101) and Google Workspace Administrator Certification. Years of experience required 4+ yrs Education qualification Any Ug/Pg Education Degrees/Field of Study required Master Degree, Bachelor Degree Degrees/Field of Study preferred Required Skills Microsoft SharePoint Accepting Feedback, Accepting Feedback, Active Listening, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Emotional Regulation, Empathy, Escalation Management, Inclusion, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC), Issue Management, IT Business Strategy, ITIL Compliance, IT Project Lifecycle, IT Service Management (ITSM) {+ 19 more} No

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13.0 - 18.0 years

17 - 22 Lacs

Hyderabad

Work from Office

Skill required: Digital Inside Sales - Inside Sales Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This position is responsible for leading the drive of product adoption, deliver high levels of business value, and cultivate deep internal and external customer relationships. This role will assist with all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIESEnsure that employees are connecting and aligning their work and goals to the Enterprise Objectives. Drive adoption of Winning Way behaviors. Support and drive attainment of core company metrics. Align with and ensure Customer Success Management team is aligned with goals of Chief Customer Officer and Customer Center of Excellence team. Work with Zone and Line of Business Owners to ensure alignment with operational strategy and goals. Transform and evolve the Customer Success Management Team to align with operational strategy and goals. Collaborate and align with Line of Business Owners, Product Managers and Product Owners on roadmap deliverables and messaging so that the Manager of CSM can train and educate the team on upcoming releases and roadmaps. Personally manage escalations from direProvide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for KNOWLEDGE, S AND ABILITIESContinually seeks opportunities to increase customer satisfaction and deepen client relationships. Excellent technical aptitude with the ability to analyze and decipher large amounts of customer data. Excellent communication skills, including issue tracking, triaging and crisis management. Ability to efficiently manage multiple customer projects simultaneously. Ability to communicate with internal and external customers and all levels of management. KNOWLEDGE, S AND ABILITIESContinually seeks opportunities to increase customer satisfaction and deepen client relationships. Excellent technical aptitude with the ability to analyze and decipher large amounts of customer data. Excellent communication skills, including issue tracking, triaging and crisis management. Ability to efficiently manage multiple customer projects simultaneously. Ability to communicate with internal and external customers and all levels of management. Roles and Responsibilities: Ensure that employees are connecting and aligning their work and goals to the Enterprise Objectives. Drive adoption of Winning Way behaviors. Support and drive attainment of core company metrics. Align with and ensure Customer Success Management team is aligned with goals of Chief Customer Officer and Customer Center of Excellence team. Work with Zone and Line of Business Owners to ensure alignment with operational strategy and goals. Transform and evolve the Customer Success Management Team to align with operational strategy and goals. Collaborate and align with Line of Business Owners, Product Managers and Product Owners on roadmap deliverables and messaging so that the Manager of CSM can train and educate the team on upcoming releases and roadmaps. Personally manage escalations from direct reports and follow a methodical escalation process to leadership Lead the development of the relationship of the CSM team as the trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full business value. Act as an extension of the customer, being a proactive advocate within Vertex and the customer to accomplish defined objectives. This includes working with the various internal Support teams. Proactively grow the breadth and depth of strategic relationships with customers. Identify opportunities for continuous improvement. Define and oversee lifecycle processes/touch points, including QBR process, "listening" points (e.g. on usage, NPS), and measuring business value, penetration, usage, and adoption. Partner with internal stakeholders (from executive to supervisor) to align account activities with the customers business case and strategy. Responsible to help identify data driven revenue expansion within the customer base throughout all customer lifecycles. Work with leadership to identify annual targets Responsible for change management. Closely managing and nurturing accounts to identify and eliminate risk of attrition through regular touch points (conference calls, client visits, webinars, etc.). Establishing trusted relationships with customers, sustaining relationships through the full life cycle of the subscription ensuring their success. Qualification Any Graduation

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2.0 - 6.0 years

0 - 0 Lacs

pune, maharashtra

On-site

The Executive Communication and Operations position at Prime Academy in Pune offers an exciting opportunity for a proactive and organized individual to manage communication, coordination, and operational responsibilities. As an Executive, you will be responsible for handling internal and external messaging, content creation, and basic administrative tasks. Working closely with the CMD and faculty team, you will gain exposure to strategic initiatives and occasionally interact with walk-in clients for admission inquiries. Key Responsibilities: Content & Communication: Create and manage newsletters, notices, and brochures, maintain content calendars, and ensure message consistency. Internal Communication: Facilitate updates across teams and ensure smooth information flow between departments. Crisis & Reputation Management: Provide support during sensitive matters and monitor internal messaging. Analytics & Reporting: Maintain data on admissions, operations, and communications, and prepare basic reports. Strategic Communication: Assist in collateral creation such as posters, newsletters, and brochures while maintaining brand consistency. Offline Marketing & Branding: Support events and orientations, keep brochures updated, and handle walk-in inquiries professionally. Measurement & CMD Support: Track engagement, assist in documentation, and support the CMD with reports and planning. Required Qualifications: Bachelor's degree in Communications, Business, or a related field. 02 years of experience in administrative, coordination, or communication roles. Strong communication, relationship, and organizational skills. Proficiency in MS Office/Google Workspace. Detail-oriented and comfortable with multitasking. About Prime Academy: Prime Academy, founded by IIT alumni, is a premier JEE/NEET coaching institute in Pune. Renowned for its academic excellence and inclusive education model, Prime also supports students from underserved backgrounds through CSR-backed programs. For more information, visit www.primeacademypune.com or contact 8928990206 / admin@primeacademypune.com.,

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1.0 - 5.0 years

0 Lacs

chandigarh

On-site

As a Risk Management Specialist, you will be responsible for identifying potential risks including financial uncertainties, legal liabilities, technology issues, and natural disasters. Your role will involve evaluating the impact and likelihood of these risks and developing strategies for risk mitigation. This includes implementing policies, procedures, and controls to reduce or eliminate risks. In addition, you will manage insurance policies and claims to protect the organization from financial loss. Ensuring compliance with relevant laws and regulations is also a key aspect of this role. You will communicate risk management plans and outcomes to stakeholders, including senior management and board members. As part of your responsibilities, you will prepare and implement crisis management plans to respond to emergencies or unexpected events. This will require a proactive approach to anticipate and address potential crises effectively. This is a full-time, permanent position suitable for fresher candidates. The benefits include cell phone reimbursement, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, paid time off, and provident fund. The work schedule is day shift with performance and yearly bonuses offered. The ideal candidate should have at least 1 year of total work experience, with a preference for individuals with a background in risk management. The work location for this position is in person.,

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2.0 - 4.0 years

5 Lacs

Hyderabad

Work from Office

ql-editor "> Overview: Sales, Business development, Business expansion, Networking, Order processing, Interaction with Customers, Quotation processing, Customer inquiry handling, Identifying new market opportunities, Customer satisfaction, Close coordination with Business Managers, Internal communication with Business Head/ Segment Head, MIS. Reports to: Business Development Manager / Business Manager/ Brand Head / Segment Head Qualification: BTech /BE in Electrical or Mechanical, Bachelor of Science (BSc), Diploma in Electrical or Mechanical / Any Graduate, 2-3 yrs work Experience, Relevant experience in Sales of Wires, Cables, Switchgears, Solar, Lighting, Panels, Meters etc., Good communication skills. Responsibilities & Duties: Sales Accountable for maintaining and growing Sales of the company products. Accountable to successfully achieve assigned annual targets. Responsible to achieve monthly maximum incentives against basket parameter in Employee Performance Monitoring Program of the Company. Responsible for increasing quotation conversation ratio. Closed and win quotation should be 40% (Considered Last 28 days Quotation) New Business Development. Responsible to increase customer database and achieve targets. Accountable for expansion of VISL brand (new areas / locations) Collection Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them. After Sales Service Responsible for resolving customer complaints and ensure customer delight. Take regular feedback from customers regarding products and services offered by VISL. Additional Skills: Strong crisis management and time management skills. Should be assertive and have an eye for detail. Ability to handle multiple tasks and work under pressure by meeting deadlines.

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2.0 - 6.0 years

0 Lacs

ambala, haryana

On-site

As a Public Relations Specialist at our company, you will play a crucial role in managing communication and relationships with various stakeholders of the school, such as parents, students, media, and the public. Located in Ambala, this full-time on-site position will require you to craft press releases, organize events, and uphold a positive image of the school. To excel in this role, you must possess excellent written and verbal communication skills. Your strong interpersonal abilities and relationship-building skills will be key in engaging with stakeholders effectively. Experience in PR campaigns, media relations, and crisis management will be beneficial, along with organizational skills to multitask and thrive under pressure. Knowledge of social media platforms, PR tools, and techniques is essential for this position. A Bachelor's degree in Public Relations, Communications, Marketing, or a related field is required. Any relevant experience in a similar role will be considered a plus. If you are a proactive and dynamic individual with a passion for public relations, we invite you to join our team as a Public Relations Specialist and contribute to maintaining a positive image for our school.,

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