To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets.

Making sure to demonstrate professional and polite responses in telephone responses.

Ensure personal preventability and dress in the assigned uniform Receive, inform, guide visitors including co-ordination with employees

Preparation of database of Client contacts and updating

Responsible for maintenance and upkeep of front office

Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines

Ensure compliance of regulations / requirements of JLL management.

Provide assistance in general administrative activities

Provide assistance to the Help Desk as required

Contribute to the Monthly Management Report to (Client)

Participate in Emergency Evacuation procedures including crisis management and business continuity.

Develop the necessary policies and procedures required for all functions within the scope of Reception

To act as a back-up to Help Desk in case of emergency / requirement

Responsible for ensuring availability of magazines/ brochures and (Client) directory signage

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Front Office Executive