Front Office Executive

Isha Foundation

0 - 3 years

2 - 3 Lacs

coimbatore

Posted:-1 days ago| Platform:

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Skills Required

front office executive front desk payment processing packaging

Work Mode

Work from Office

Job Type

Full Time

Job Description

Welcomes and greets all Guests/Program participants and visitors, in person or over the phone2
Answers the email & phone while maintaining a polite, consistent phone manner using proper telephone etiquette 3
Accurately book, change and cancel therapy appointments & record the same 4
Registers new Guests/Program participants and updates existing patient demographics by collecting detailed patient information including personal information 5
Filing & Maintaining patient records6
Making reminder calls for appointments booked 7
Assist the guests in the payment process in accordance with company policy (cash, credit card and credit transactions) 8
Provide detailed descriptions of therapy treatments, packages, services, facility features and duration
Maintain a program brochure & upcoming program details at the front desk
Maintain complete confidentiality in all guest matters in accordance with organization policy
Responsible for keeping the reception area clean and organize

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