530 Crisis Management Jobs - Page 5

A place for passion to grow At iApp Technologies, we prioritize hiring individuals who can grow with us, rather than merely filling positions with numbers. We offer numerous opportunities to support you in achieving professional success. As a design, consulting, and development firm, we focus on creating platforms and solutions tailored to the needs of our clients. Our diverse workforce, composed of exceptionally talented and motivated individuals, stands as the cornerstone of our success. If you are contemplating joining us offshore, welcome to the tribe! Throughout the journey, we engage in plenty of laughter, idea exchange, hard work, and play. Why Work With iApp Technologies Best People We are committed to maintaining a team that is passionate, energetic, and creative, striving to deliver value and high performance to our clients. Integrity Transparency, openness, morality, and honesty are our guiding principles. We consider individuals who trust us as brand ambassadors for our organization. Passion As a team, we are passionate players who aim to inspire and motivate others. Teamwork Through effective communication, we foster a positive team and family spirit, built on open and honest relationships. HR Manager Male Responsibilities: - Lead and develop HR services encompassing recruitment, training, performance management, and employee relations. - Implement HR strategies aligned with business objectives to cultivate a positive work environment and uphold company values. - Supervise the management of employee benefits, compensation, and job evaluations. - Ensure compliance with local employment laws and regulations. - Manage conflicts and employee grievances efficiently, promoting a culture of fairness and transparency. - Develop and oversee comprehensive HR strategies, systems, tactics, and procedures across the organization. - Cultivate a positive work environment and uphold a strong employer brand, particularly for night shift operations. - Provide senior management with insights by analyzing data and utilizing HR metrics. Requirements: - Proven experience as an HR manager or in a similar senior HR role. - Deep understanding of HR functions such as talent management, recruitment, training & development, etc. - Ability to strategize and develop business plans. - Knowledge of labor laws and disciplinary procedures. - Proficiency in MS Office; familiarity with HRMS is advantageous. - Excellent communication and leadership abilities. - Proficiency in problem-solving and crisis management. - Degree in Human Resources, Business Administration, or a related field. Building a Team of Excellence with Endless Opportunities We are in the process of assembling an exceptional team of individuals who are eager to showcase a remarkable set of skills and creativity. COLLABORATION WITH OUTSTANDING INDIVIDUALS Our foundation is built on employing exceptional individuals. When you work at iApp, you can be assured that you will be surrounded by genuine people who will support you both personally and professionally. MAKE DEVELOPMENT A TOP PRIORITY Continuous learning is ingrained in our culture. Whether you are acquiring new skills or honing existing ones, you will receive the resources and guidance needed to thrive in an environment focused on growth. CONSTANT OPPORTUNITIES We offer limitless opportunities for advancement and have a penchant for challenging the status quo. If you possess a proactive mindset, rest assured that we will surpass your professional aspirations.,

The ORM Executive plays a critical role in maintaining and enhancing the online reputation of the organization or its clients. Your responsibilities include monitoring online conversations, analyzing feedback, and providing actionable insights to improve brand sentiment. You will need expertise in social media listening, analytics, and strategy, along with proficiency in ORM tools and marketing analytics. Utilize ORM tools like Konnect Insights, Locobuzz, Brandwatch, Talkwalker, Sprinklr, and Simplify360 to track online conversations, brand mentions, and hashtags. Identify and analyze trends in customer sentiment and industry conversations to inform brand strategy. Monitor competitors" activities to benchmark and strategize accordingly. You will be responsible for using advanced analytics to measure brand sentiment, engagement, and customer behavior across platforms. Additionally, you will prepare comprehensive reports on campaign performance, audience insights, and improvement areas. Gather, analyze, and present data-driven insights to enhance the effectiveness of ORM and marketing strategies. Share actionable insights with internal teams to improve product offerings, services, or customer experience. Address customer queries, complaints, and reviews on social media, review sites, and forums in a professional and timely manner. Develop strategies to mitigate negative feedback and enhance positive brand reputation. Track online news outlets, blogs, and media channels for mentions of the brand or clients. Provide timely alerts for critical issues or trends requiring immediate action. Collaborate with the marketing team to align ORM strategies with the overall social media strategy. Contribute to content strategies by providing insights on audience preferences and trends. Monitor and evaluate the performance of marketing campaigns using analytics tools. Assist in refining strategies to ensure high ROI and audience engagement. Coordinate with cross-functional teams, including content, SEO, and customer service. Assist in mentoring junior team members to ensure seamless execution of ORM activities. Handle online reputation crises by working closely with the leadership and PR teams to address and resolve issues. Key Skills & Competencies: - Proficiency with ORM tools such as Konnect Insights, Locobuzz, Brandwatch, Talkwalker, Sprinklr, and Simplify360. - Advanced knowledge of Microsoft Office Suite for reporting and data analysis. - Expertise in Social Media Analytics, Marketing Analytics, and Performance Tracking. - Quick grasping ability, excellent problem-solving skills, and strong attention to detail. - Ability to develop and implement effective social media and ORM strategies. - Experience in managing and collaborating with teams for seamless workflow and project execution. Qualifications: - Bachelor's degree in Marketing, Communications, Business Administration, or a related field. - 2-3 years of experience in ORM, digital marketing, or social media management. - Proven expertise in handling ORM tools and analytics platforms. This is a full-time position located in Pitampura, Delhi. If you meet the qualifications and have the required skills, we look forward to receiving your application.,

As a Group Head - Creative Strategy with 6-9 years of work experience, your key responsibilities will include managing a cluster of brands with a team of Managers, overseeing team operations for smooth functioning, and driving creative solutions for clients" objectives through Digital Media platforms such as Facebook, Twitter, Youtube, Pinterest, Instagram, and Mobile. You will be expected to understand the Entertainment, Media, and other creative industries, create digital marketing strategies that align with clients" plans, and lead client calls for timely delivery of campaign-level briefs. Your role will also involve directing managers to conduct research on brands/projects/pitches, collaborating with cross-functional teams for brand campaigns, and providing qualitative solutions to manage time or quality crisis effectively. Additionally, you will be responsible for crafting disruptive concepts, identifying business opportunities where creative assets can provide solutions, and monitoring industry trends to improve current offerings and identify potential business avenues. A key focus of your role will be on developing innovative and interactive Digital Media Campaigns and Ideas for clients, driving creativity, impact, and innovation. You will also work on building Case Study narratives for award submissions and managing resources and tasks alignment. Setting internal processes for smooth operations will also be a crucial aspect of your responsibilities.,

The Zonal Sales Manager - B2B position in Kandla, Gujarat, India, requires managing the B2B business of the state, focusing on the South India region. The role involves handling a distribution network of 72 RSs and appointing a Super Stockiest in the Madurai Area to enhance business growth. Motivating the team to conduct trials on Ingredients for Bakery conversion is essential to achieve a 20% market share in each category within the next two years. Expanding the range of Ingredients products among Bakers purchasing Bakery Fats & Margarines is crucial for business development. Establishing a temperature-controlled distribution network throughout the state, particularly in Tamil Nadu due to longer summer months, is a priority. Recognizing exceptional performance, such as managing business effectively during crises and resolving quality complaint issues, by rewarding deserving individuals with promotions is part of the role. Knowledge and Skills: - Utilize knowledge of Bunge's business, structure, and strategy to devise innovative solutions and address challenges. - Build partnerships, influence effectively, nurture talent, and guide team members for professional growth. - Drive results through setting high standards, prioritizing key tasks, maintaining organizational focus, and preparing for change. - Possess comprehensive knowledge of the territory and provide support and guidance to team members to enhance performance. - Demonstrate strong product knowledge, technical expertise, and effective communication skills to engage and persuade customers. Education & Experience: - Minimum 15 years of experience in the business sector. - Hold a management degree in business, marketing, or a related field. - Proficient in data analysis to facilitate strategic decision-making. - Excellent communication and leadership abilities to collaborate with diverse teams effectively. - Experience in thriving in a fast-paced environment, adapting to change, and achieving results through effective project management. Bunge, a global leader in sourcing, processing, and supplying oilseed and grain products, is committed to sustainability and creating opportunities for farmers and consumers worldwide. The company values diversity and is an Equal Opportunity Employer, supporting veterans and individuals with disabilities.,

The role of overseeing property facilities As the person tasked with managing the facilities needs of the property, you will work closely with the facilities manager and assistant facilities manager. Your responsibilities will include supervising the day-to-day operations of the property, ensuring that all administrative functions, security concerns, and facility services are effectively addressed. It will be crucial for you to continuously seek opportunities for improvement in these processes. Monitoring property supplies and contracts A key aspect of your role will involve keeping track of the property's supplies to guarantee that there are ample stocks and materials to maintain smooth operations. Additionally, you will be responsible for managing supply and service contracts in accordance with client approvals. Mitigating risks and ensuring safety You will play a vital role in mitigating risks by participating in emergency evacuation procedures, crisis management, and business continuity planning. Your proactive approach to identifying and addressing health and safety issues will be essential in maintaining a safe environment for all occupants. Managing budgets and vendor processes As the person in charge, you will oversee the property's budget to ensure that there is sufficient petty cash to support daily operations. You will also be responsible for ensuring that vendor invoice processes adhere to established standards. Driving client satisfaction and operational excellence Client satisfaction will be a top priority in this role. You will be expected to address challenging issues, identify opportunities for operational enhancements, and work closely with the team to achieve key performance metrics and service level agreements. Conducting routine service audits and generating reports for clients will also be part of your responsibilities. Qualifications and skills required To excel in this role, you should have a strong background in property operations, preferably with a degree in business or hotel and building management, along with three to five years of experience in facilities management. Knowledge of occupational safety practices and a client-centric approach to operations will be essential. Additionally, you should possess strong team management skills, leadership abilities, effective communication, and reporting capabilities. If you are passionate about driving operational excellence, client satisfaction, and team performance, we welcome you to apply for this exciting opportunity.,

As a Psychological Counsellor at our institution in Bhubaneswar, Odisha, you will play a crucial role in supporting the mental, emotional, and social well-being of students in Grades 8 to 12 (ages 13-16). We are seeking a qualified and compassionate individual with experience working in a school setting with adolescents. Your responsibilities will include providing one-on-one counselling to students facing emotional, academic, or social challenges, organizing group sessions and workshops on various topics, identifying students in need of additional psychological support, and collaborating with teachers, staff, and parents to promote overall student well-being. You will be expected to maintain confidentiality and accurate records of counselling sessions, assist in crisis management and conflict resolution, design and implement mental wellness programs, and provide occasional support to boarding/residential students outside of standard school hours. The ideal candidate should hold a Masters degree in Psychology, Counselling, or Applied Psychology from a recognized university, have a minimum of 3 years of relevant counselling experience with adolescents, and possess strong communication, empathy, and interpersonal skills. Prior experience working in a school environment is mandatory, along with an understanding of adolescent development and mental health needs. You should also be capable of working collaboratively with school teams while upholding strict confidentiality standards. Please note that only female candidates with previous school counselling experience will be considered for this position. Accommodation will be provided by the institution, and candidates must be comfortable working in a structured school environment and engaging with students beyond standard hours when necessary. This is a full-time onsite position with a work schedule of Monday to Saturday from 7:30 AM to 4:00 PM. If you meet the qualifications and requirements mentioned above and are interested in this opportunity, please apply accordingly. Thank you for considering this role.,

As an experienced professional in the Events industry with a passion for innovation and excellence, you will be responsible for meticulously planning and executing various events by leveraging cutting-edge technology and establishing new vendor partnerships. Your role will be instrumental in ensuring the seamless coordination and successful implementation of diverse projects. To excel in this position, you should hold a Graduate or Masters degree in Event Management or MBA, coupled with a minimum of 8 years of hands-on experience in the Events, Weddings, or Live Entertainment domain. Your base location for this role will be in Mumbai or Gurgaon. Your primary responsibilities will encompass budgeting for a wide array of events, including Corporate Events, Intellectual Properties, Weddings, Award Shows, Festivals, and other events under the company's purview. You will be entrusted with overseeing the design, execution, and production phases to align with the client's exact requirements. Furthermore, your role will involve ensuring the quality control of external resources, such as manpower, event-specific collaterals, and event production. You will be actively engaged in fostering new vendor relationships, staying abreast of the latest inventory offerings, and being well-versed in emerging technologies related to lights, sound, AV, and event production elements. As a key player in the team, you will manage large-scale projects, proactively addressing potential issues, and liaising directly with critical clients to comprehend their needs and tailor project plans accordingly. Collaboration with internal departments will be essential to guarantee the seamless execution of events. Your success in this role will be underpinned by a robust skill set encompassing Operations and Production expertise, adept teamwork and collaboration skills, comprehensive market and industry knowledge, effective mentorship and delegation capabilities, adept crisis management skills, the ability to lead by example, and a knack for building high-performance teams. If you are ready to take on this challenging yet rewarding role, we look forward to welcoming you to our dynamic team dedicated to delivering exceptional event experiences.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role involves managing and coordinating the resolution of high-priority (P1/P2) incidents across multiple teams. You will act as the primary point of contact during major incidents, ensuring timely communication to stakeholders. Additionally, you will drive incident bridge calls, ensuring technical teams are aligned and actions are tracked. It is essential to ensure accurate and timely incident documentation, including timelines and impact analysis. Collaboration with Problem Management for root cause analysis and post-incident reviews is also part of your responsibilities. You will maintain incident logs and reports in ITSM tools (e.g., ServiceNow, BMC Remedy) and ensure adherence to SLAs and escalation procedures. Your profile should include 4-12 years of experience as a Major Incident Manager, a strong understanding of ITIL Incident and Major Incident Management processes, experience managing high-severity incidents in enterprise environments, excellent communication, coordination, and crisis management skills, and familiarity with ITSM tools and monitoring platforms. Working at Capgemini, you will appreciate the emphasis on ITIL-based service management practices, ensuring structured, efficient, and customer-focused service delivery. This environment is ideal for professionals looking to deepen their expertise in ITSM, incident/problem/change management, and service delivery governance. You will have the opportunity to work in cutting-edge cloud IT infra technology with a high-performance capability team, experience career growth and global exposure, focus on Innovation, Cloud, Security & Automation, and be part of an inclusive culture & strong support system. Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. With a rich heritage of over 55 years and a diverse team of 340,000 members in more than 50 countries, Capgemini is trusted by clients to unlock the value of technology to address the entire breadth of their business needs. The company delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by market-leading capabilities in AI, generative AI, cloud, and data, combined with deep industry expertise and a partner ecosystem.,

The Senior Tech Ops Engineer is responsible for monitoring all customer-facing environments, including Production, Certification, New Release, and Disaster Recovery within the Clearing & Trading business units. You will be tasked with identifying and resolving systems and application issues in these environments, escalating when necessary following department guidelines, and accurately reporting incidents to management. It is essential to document incident timelines for reporting and post mortem analysis, engage all support parties in issue resolution, and participate in crisis management by relaying technical and customer information in a timely manner. Additionally, you will execute recovery procedures, analyze system logs to determine root causes, and ensure system stability through proactive monitoring and timely incident acknowledgments. As the Senior Tech Ops Engineer, you will continue learning application functionality and recovery procedures, participate in crisis line activities, and look for trends while monitoring logs associated with crises. You will be responsible for executing escalation protocols, moving into crisis management as needed, and developing necessary documentation to support incident resolution. Utilizing phone etiquette and escalation tools effectively, you will guide and control incident escalation processes, ensuring efficient communication and resolution. Overall, this role at CME Group offers the opportunity to work in a dynamic and diverse environment where you can make a meaningful impact on global markets. As an equal opportunity employer, CME Group values diversity and inclusion, recognizing the importance of a varied perspective in the workplace. Please be aware of recruitment fraud risks and adhere to established procedures to maintain trust, confidence, and security throughout the recruitment process. Join us at CME Group, where futures are made.,

Do you have the drive to achieve extraordinary profitable growth and brand positioning, while fostering an exceptional Omnichannel customer experience and leading a people movement To be successful in this role, we seek an individual with a robust commercial background and a keen interest in commerciality, capable of maximizing the potential of our Remote Customer Meeting Point. You should possess 10-15+ years of experience with an MBA or PG in Administration, Operations, or Service excellence, along with a minimum of 5 years in a senior leadership position overseeing large-scale BPO, contact centers, or Service delivery teams. Preferred backgrounds include experience in BPOs, airlines, banking, or ecommerce. Familiarity with CRM tools and AI would be advantageous. As a role model of the IKEA culture & values, you should have a passion for driving business growth through people development. Collaboration within your organization and across different parts of IKEA is crucial. An entrepreneurial spirit, a willingness to take calculated risks, and a drive to exceed goals are essential qualities. Leading organizational and digital transformations, crisis management, high customer centricity, effective communication, strategic thinking, and a balance between deliverables and nurturing the IKEA culture are key attributes we are looking for in this role. Your responsibilities will involve driving Omnichannel profitable growth and brand positioning, enhancing sales, and ensuring an excellent customer experience in an omni-channel environment. You will work with your team to enhance remote customer meetings through innovative tools and approaches, as well as by introducing new digital self-service tools to simplify customer interactions. Additionally, you will be responsible for ensuring high-quality execution of all People processes to have skilled and engaged co-workers, aiming to be the best employer in your market. Embracing the omni-channel transformation as a digital ambassador, building networks with relevant stakeholders, and representing the IKEA market locally, nationally, and globally are also part of your role. Leading and developing the RCMP Management Team to achieve IKEA's goals and standards, fostering innovation, driving transformation, cultivating a performance culture, and ensuring an efficient and profitable operation in line with the IKEA Concept will be crucial for success in this role. Some specific key tasks include enabling omnichannel retailing by establishing and integrating a highly centralized RCMP to drive strategic profitable growth, setting the strategy and development of the RCMP, promoting a customer-centric mindset, and ensuring efficient and effective RCMP organization aligned with broader Ingka goals. At IKEA, Customer Relations is focused on building and maintaining long-lasting customer relationships in a multichannel retail environment. The team's goal is to create a positive and joyful experience for all IKEA visitors and customers through services, feedback gathering, and customer interactions, all while being genuinely passionate about people.,

Description We are seeking a dynamic and motivated Public Relations Officer to join our team in India. The ideal candidate will be responsible for managing the public image of our organization and creating positive media coverage. This role requires a creative thinker with excellent communication skills who can effectively engage with the media and the public. Responsibilities Develop and implement PR strategies to enhance the company's public image. Draft press releases, speeches, and promotional material. Build and maintain relationships with media representatives and stakeholders. Monitor media coverage and industry trends to identify PR opportunities. Coordinate public relations campaigns and events. Manage the organization's social media presence and online reputation. Respond to inquiries from the public and media. Prepare reports on PR activities and their effectiveness. Skills and Qualifications Bachelor's degree in Public Relations, Communications, Journalism, or a related field. 1-5 years of experience in public relations or communications role. Excellent written and verbal communication skills. Strong interpersonal skills with the ability to build relationships. Proficiency in social media platforms and digital communication tools. Ability to work under pressure and meet tight deadlines. Strong organizational skills and attention to detail. Familiarity with media monitoring tools and PR software.

Job Title: Public Relations Officer (PRO) Location: Bangalore (Jayanagar ) Department: Communications Reporting To - MD Job Summary We are looking for an experienced and articulate Public Relations Officer to manage and enhance the public image of our organization. The PRO will be responsible for developing strategic communication plans, managing media relations, and representing the company at public and media events. The ideal candidate should have a strong network in the media industry, excellent communication skills, and a keen understanding of brand positioning. Key Responsibilities: * Develop and implement effective PR strategies aligned with organizational goals * Draft and distribute press releases, media kits, and promotional materials * Build and maintain strong relationships with journalists, media outlets, influencers, and stakeholders * Organize press conferences, interviews, corporate events, and public engagements * Monitor media coverage and provide regular analysis and reports to leadership * Manage crisis communications to safeguard brand reputation * Collaborate with marketing, digital, and leadership teams to ensure consistent messaging across channels * Serve as the official spokesperson when required Requirements * Bachelor's degree in Public Relations, Communications, Journalism, or a related field * Proven work experience as a PR Officer or in a similar role (minimum 35 years preferred) * Excellent written and verbal communication skills in English (regional languages a plus) * Strong understanding of media operations, trends, and digital platforms * Highly organized, with the ability to multitask and meet tight deadlines * Strong interpersonal skills and professional presence Preferred Qualifications: * Prior experience in the travel, hospitality, or events industry * Existing media contacts and a track record of successful PR campaigns INTERSTED CANDIDATE CAN MAIL THEIR UPDATED CV - careers@trawelmart.com Main preferences - Event Industry Experience, Immediate Joiners. Wording Days - Monday to Saturday ( Work From Office )

We are seeking a highly skilled and experienced Security Manager to join our team in Novotel Chennai Chamiers Road, India. As the Security Manager, you will be responsible for developing and implementing comprehensive security strategies to ensure the safety of our employees, assets, and facilities. This role requires a detail-oriented professional who can lead a team of security personnel and collaborate with various departments to maintain a secure environment. Develop, implement, and oversee security policies and procedures to protect the organizations assets, employees, and visitors Lead and manage a team of security personnel, providing training, guidance, and performance evaluations Conduct regular risk assessments and security audits to identify potential vulnerabilities and implement appropriate mitigation strategies Coordinate with local law enforcement agencies and other external security partners to ensure effective emergency response and preparedness Monitor and analyze security incidents, preparing detailed reports and recommending improvements to prevent future occurrences Oversee the installation, maintenance, and upgrade of security systems and equipment Manage the security budget, including forecasting, cost analysis, and vendor negotiations Develop and conduct security awareness programs for employees to promote a culture of safety and vigilance Investigate security breaches and incidents, taking appropriate action to resolve issues and prevent recurrence Ensure compliance with all relevant local, state, and federal security regulations and standards Collaborate with other departments to integrate security measures into overall business operations and strategies Manage and optimize control room operations and intelligence functions Stay updated on emerging security threats and technologies to continuously improve the organizations security posture Bachelors degree in Security Management, Risk Management, or a related field 5-7 years of experience in Physical Security Management, preferably in a corporate environment Proven track record in developing and implementing comprehensive security strategies Strong knowledge of security risk management, project management, and emergency preparedness Experience in managing security teams and third-party service providers Proficiency in security technologies, systems, and control room operations Excellent understanding of local, state, and federal security regulations and compliance requirements Strong leadership, communication, and interpersonal skills Demonstrated ability in crisis management and problem-solving Analytical mindset with attention to detail and the ability to make decisive actions Experience in conducting security audits and risk assessments Proficiency in Microsoft Office suite and security management software Ability to work flexible hours and respond to emergencies as needed Professional security certifications (e.g., CPP, PSP) are preferred Knowledge of the local security landscape in Chennai, India is a plus

Career Category Compliance Job Description Job Summary : Experienced Privacy Professional to work in the Worldwide Compliance & Business Ethics (WC&BE) Department of a global Pharmaceutical/biotechnology headquartered in Southern California. The individual will be located in Hyderabad and support Amgen s Privacy Compliance program in Asia and be part of the international privacy compliance team. The individual will report directly to the Chief Privacy Officer . Roles and Responsibilities : Provide advice, guidance and/or support to local Compliance professionals regarding: Any data protection issues arising at respective affiliates Data Protection Authority (DPA) Notifications and Prior Approval submissions Data Subject Inquiry responses (including access requests and requests for correction or deletion) DPA inquiries and inspections (including advising on filing of DPA Notifications etc.) Audit preparation and remediation Regional execution of timely self-assessments to detect Privacy and Data Protection gaps and communicate gaps to Head of Global Privacy immediately (including liaising with business partners and IS to remediate self-assessments and audit gaps) Any needed privacy-related training Provide advice, guidance and/or support to Global Privacy Compliance team regarding: Regional or local privacy regulations and DPA activities regarding relevant regions Local and/or regional privacy risks Status of the Privacy Compliance program in respective countries on a regular basis Cross-borders issues and assist in the development and implementation of solution-oriented approaches to Privacy and Data Protection compliance in assigned region and across Amgen Best practices and how to improve cross-geographical and cross-functional awareness of Privacy and Data Protection Implementation and identifying any needed improvements in Privacy Incident Response process in regional affiliates in assigned region Enable privacy compliance across various functions by: Providing training together with the WC&BE team, and regular communications on Privacy and Data Protection Compliance to relevant staff Advising on Privacy and Data Protection issues, including drafting privacy notices, templates and consents, and ensuring consistency in practices and forms across regions; and Collaborating with Law, Corporate Audit, Information Systems and WC&BE functions regarding Privacy and Data Protection requirements to enable compliance and programmatic improvement. Minimum Requirements : LLB or equivalent degree with at least 10 years of legal and/or privacy and data protection experience at a global company in a regulated industry (biopharmaceutical experience preferred), with deep expertise in Privacy and Data Protection. Proven ability to effectively and timely manage multiple initiatives and cross departmental projects (i.e., strong project management skills) Demonstrated ability to communicate well with business leadership, information systems professionals and compliance professionals to drive workable solutions Proven ability to balance multiple priorities simultaneously, and to thrive and deliver in a highly regulated and fast-paced corporate environment Demonstrated ability to regularly re-prioritize risks, objectives and action plans based on an evolving corporate and regulatory landscape Ability to deal well with ambiguity and complex situations Strong ability to synthesize vast amounts of complex data, and clearly and concisely articulate the relevant points at the right altitude depending on the audience Demonstrable acumen to collaborate, drive results and influence cross-organizational stakeholders and decision makers with different operational and jurisdictional responsibilities Proven communication, relationship-building and collaboration skills Experienced in crisis management and handling Proven commitment to delivering quality and timely output Ability to work with key partners to ensure coordination of activities and alignment between security and privacy programs Strong strategic thinking skills and ability to translate strategy into action plans Excellent ability to interact and build relationships at all levels of management and staffing across organizational/jurisdictional boundaries Ability to understand, plan and navigate in a matrixed environment Excellent command of English (spoken and written) and public speaking skills Availability in crisis Appreciation of global context of local or regional activities Additional Competencies/Skills: Effective leadership skills Effective organizational and creative problem-solving skills Self-starter with a high level of initiative and strong work ethic Strong understanding of the role of compliance professionals CIPP certification from the International Association of Privacy Professionals (IAPP) (preferred) High level of integrity in all actions. .

Job: Asst Legal Manager WL: 1D Location: Mumbai RO Req ID: R-52173 The Assistant Legal Manager is a part of the HUL West Regional Legal Team. The ALM shall be primarily engaged in litigation management, brand protection strategy and implementation, and providing legal support for business in the region. Job Responsibilities include and are not limited to: Strategizing, drafting, filing, counsel management and providing necessary legal support with respect to litigations of the Company. Providing legal support on potential legal issues, disputes, regulatory issues, etc. of the Company. Providing legal support and advisory on intellectual property and brand protection activities. Providing corporate legal advisory on any legal issue pertaining to the Company. Providing legal advisory on compliances, identifying legal non-compliances and advising on ensuring compliances by the Company. Providing legal support and risk advisory to the Company. Provide legal support to Legal and/or Business Projects assigned by the Company. Awareness sessions and cascades for Legal and business and compliances with internal and external stakeholders. External advocacy with regulators and government authorities concerning legal/regulatory aspects concerning the company Travel, including but not limited for litigation, regulatory and government engagement, issue and dispute management, etc. Crisis Management and Support, key stakeholder management Such other tasks or activities as HUL deems necessary for the full and complete delivery of the tasks listed hereinabove. Essential requirements for the role: Bachelors/Master s degree in law At least 8 years of experience which shall have a minimum of 4 years of Litigation Practice experience independently or with any reputed law firm. Complete and in-depth understanding of litigation at all forums Complete understanding of Indian law and legal requirements, including but not limited to contracts, intellectual property, labour laws and compliance Comfort with travel for stakeholder interactions or other official purposes. The position is full-time and based in Navi Mumbai. Remote working is not an option for this role. "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent please verify before proceeding. "

The Role: Manager Communications Public Relations and Content The Manager Communications (PR & Content) will lead global PR efforts, enhance brand visibility, and manage media relationships. This role includes creating high-quality content, overseeing PR teams, and ensuring consistency across communications. The manager will collaborate with leadership, support donor and stakeholder communications, and maintain alignment with Educate Girls mission and branding initiatives. Key Responsibilities: 1. PR and Stakeholder Communications: Develop and execute a global PR strategy to maximise Educate Girls brand reach across media channels (print, digital, broadcast). Write, edit, and distribute high-quality content (press releases, op-eds, blogs, thought leadership) aligned with Educate Girls mission. Build and maintain a media database of relevant journalists, bloggers, and influencers. Our Core Values: Integrity | Collaboration | Gender Equality | Empathy | Excellence Oversee and manage global, national and regional PR teams/agencies to ensure strategic media placement and long-term media relationships. Manage strategic communications for internal and external stakeholders, including donors, leadership, employees, government partners and community groups. Lead PR campaigns to build brand awareness, influence stakeholders, and support programs and fundraising. Monitor media coverage, analyse trends, conduct media audits, and adapt communication strategies as necessary to meet communication targets. Collaborate with leadership to ensure strategic representation and communication of Educate Girls and build capacity for spokespeople. Support spokespeople with event/media planning, messaging, and other related tasks. Develop and maintain key messages and provide support for events for internal and external stakeholders, and ensure consistency in communication across the organisation. Lead crisis management efforts, ensuring timely communication and implementing effective solutions. Coordinate media visits and travel to gather success stories, photos, and videos for donor reporting and communications. Write blogs, contribute to research papers, and create content for Educate Girls website, blog, presentations, brochures, and reports. Collaborate with teams to refine content strategies and identify new opportunities for sector-specific content. Work with regional teams and external vendors to curate impactful stories through written articles, videos, and photo essays. Lead content delivery and quality checks to ensure consistency in content across the organisation. Support ad-hoc donor communication requests, ensuring timely, high-quality delivery. Keep website and collateral information up-to-date. Coordinate updates to website, PR, and visuals with internal teams and external vendors. Ensure timely documentation and record-keeping. Support internal branding and align teams with key communication campaigns and brand Graduate degree with a postgraduate diploma or degree in Mass Communication, Public Relations, Journalism, Marketing, or a related field. 5-7 years of relevant experience in journalism, public relations, corporate communications, or content creation. Demonstrate experience in media management and working with PR agencies. Active consumer of content and proficient in social media platforms. Excellent written and verbal communication skills, both English and Hindi are a must. Excellent creative writing and storytelling skills; able to independently craft compelling narratives and content. Ability to conceptualise and execute breakthrough communication campaigns. Attention to detail and lateral thinking; Strong project management skills with the ability to manage multiple priorities. Ability to collaborate with cross-functional teams and external partners across different regions. Attributes to be successful in this role at Educate Girls: Passionate about girls education and deeply aligned with our core values. Strong communicator with the ability to engage diverse audiences through compelling content. Resilient and adaptable, thriving in fast-paced, dynamic environments with multiple priorities. Committed to fostering a diverse and inclusive team culture with strong cultural sensitivity. Creative thinker with a problem-solving mindset and openness to new ideas. Join a mission-driven organisation making a meaningful grassroots change and global impact while leading and innovating in a fast-evolving digital landscape.

We are looking for dynamic IT Analysts to join our internal technical support team- In this role, you will provide Level 1 technical support to internal users via phone and ticketing systems, resolving issues efficiently while delivering a high standard of customer service- Key Responsibilities: Serve as the first point of contact for internal IT support via calls and tickets- Troubleshoot and resolve procedural, process, and technical issues- Document and track all support interactions using service desk tools- Take complete ownership of issues until successful resolution or escalation- Ensure adherence to SLAs and provide timely updates to users- Collaborate effectively with peers and other teams for complex problem resolution- Identify patterns in reported issues and suggest long-term fixes or process improvements- Act as an internal advocate for users and ensure their concerns are addressed- Participate in shift-based and 24/7 rotational support, including weekends and night shifts- Propose enhancements to improve Service Desk operations and customer satisfaction- Qualifications & Requirements: Graduate Degree in Computer Science, Electronics, or a related field preferred- Excellent communication skills (both verbal and written)- Ability to interact confidently with users across various levels (IT and non-IT)- Willingness to work in rotational shifts including nights and weekends- Preferred Skills: Minimum 6 months of experience in international call centers or service desks- Exposure to global IT support environments or technical troubleshooting- Certifications in Technical Support/Helpdesk (e-g-, ITIL, CompTIA A+) are a plus- Knowledge of Windows OS, Microsoft Applications, and remote support tools- Strong problem-solving and crisis management abilities- Ability to multitask and prioritize under pressure while maintaining service quality- Why Join Us: Be part of a growing global IT company with a collaborative culture- Work on cutting-edge technology with international clients- Competitive salary and comprehensive benefits- Career advancement and continuous learning opportunities

We are looking for dynamic IT Analysts to join our internal technical support team- In this role, you will provide Level 1 technical support to internal users via phone and ticketing systems, resolving issues efficiently while delivering a high standard of customer service- Key Responsibilities: Serve as the first point of contact for internal IT support via calls and tickets- Troubleshoot and resolve procedural, process, and technical issues- Document and track all support interactions using service desk tools- Take complete ownership of issues until successful resolution or escalation- Ensure adherence to SLAs and provide timely updates to users- Collaborate effectively with peers and other teams for complex problem resolution- Identify patterns in reported issues and suggest long-term fixes or process improvements- Act as an internal advocate for users and ensure their concerns are addressed- Participate in shift-based and 24/7 rotational support, including weekends and night shifts- Propose enhancements to improve Service Desk operations and customer satisfaction- Qualifications & Requirements: Graduate Degree in Computer Science, Electronics, or a related field preferred- Excellent communication skills (both verbal and written)- Ability to interact confidently with users across various levels (IT and non-IT)- Willingness to work in rotational shifts including nights and weekends- Preferred Skills: Minimum 6 months of experience in international call centers or service desks- Exposure to global IT support environments or technical troubleshooting- Certifications in Technical Support/Helpdesk (e-g-, ITIL, CompTIA A+) are a plus- Knowledge of Windows OS, Microsoft Applications, and remote support tools- Strong problem-solving and crisis management abilities- Ability to multitask and prioritize under pressure while maintaining service quality- Why Join Us: Be part of a growing global IT company with a collaborative culture- Work on cutting-edge technology with international clients- Competitive salary and comprehensive benefits- Career advancement and continuous learning opportunities

Job Description: Role Title : AVP, Security & Crisis Management Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities for all to take up leadership roles. Organizational Overview: As part of the SCM (Security & Crisis Management) Team, the responsibilities will be diverse in the new way of working and will include handling all physical security & crisis management related matters in Synchrony s India hubs. Role Summary/Purpose: The AVP, Security & Crisis Management will be responsible for the management, implementation and execution of Synchrony s security and crisis management strategies and programs across various regional hubs. He will be reporting to the VP Asia Regional Security, Facilities & Transport & perform duties as per the regional security and crisis management requirements. Key Responsibilities: Direct all security aspects in cooperation with Synchrony SCM (Security & Crisis Management) team, location site leadership & the various Regional Hub Leads. Serve as SCM liaison for all security and crisis management matters across the regional hubs. Responsible for meeting company-wide security and crisis management objectives, ensure regional alignment with Global Security Standards. Manage the implementation of the Hub s Crisis Management program consistent with Synchrony policies and guidance, and in consultation with Synchrony Security/Crisis Management leadership and the Site Leader/s. Coordinating the response to incidents that threaten or affect SYF employees across the regional hubs, business operations, property, equipment or technology. Conducting required emergency response exercises and trainings. Maintaining a strong Hub-based Crisis Management Team, comprising senior-level representatives of major business functions. Co-develop with SCM effective strategies to mitigate regional hub specific risks to safeguard the company, its people and operations. Liaise with Business Continuity as it relates to crisis events which impact operations across the regional hubs. Coordinate with the Business and Corporate Security/Crisis Management Leaders to identify and maintain security processes, practices and policies that reduce risks, respond to incidents and limit exposure and liability in all areas of information, financial, physical, personal and reputational risk. Design and implement emergency response and evacuation plans with associated training. Assure protection of business critical, proprietary, information and systems. Conduct 3rd party vendor site assessments to ensure their physical security & crisis management is consistent with Synchrony s established standards. Manage the Synchrony Travel Security program for identified employees traveling to and living in the region. Lead Executive Protection Assignments with use of technology, advisories/travel plans. Oversee site-specific Life Safety program/ Employee Health & safety program. Develop and sustain relationships with high level federal, state & local law enforcement and security organizations and private sector counterparts. Foster security culture/awareness, lead awareness & communication efforts. Maintain good working relationships with wide range of suppliers, employees, contractors, stakeholders, etc. Manage vendors & suppliers from manpower, performance, equipment & technology standpoint. Support in Budget/Annual Op Budget Plan, with focus on improving efficiencies & controlling costs. Participate in projects from Security & Facilities standpoint - design, installation & testing of latest equipment s for new spaces. Conduct/guide investigations, close with reports & secure evidence/s. Liaise with external agencies - as required. Other duties as assigned. Required Skills/Knowledge: Bachelor s Degree or a Minimum of 5 years experience in law enforcement, security or intelligence for governmental agencies or major multinational corporation or in lieu of degree 7 years of relevant experience. Close relationships with local state & federal law enforcement and intelligence agencies. Extensive experience in managing and conducting security operations including physical security, investigations, executive protection and crisis management. Demonstrated leadership experience and ability to effectively lead cross-functional teams. Demonstrated ability to manage projects and deliver results. Strong interpersonal, written and oral communication skills, including the ability to operate effectively at all levels of the organization. Proficient computer skills to include Microsoft office applications. Strong composure and clarity skills during security and crisis events. Ability to work under stressful and crisis situations. Desired Skills/Knowledge: Security/Crisis Management/Investigations related Trainings & Certifications. Knowledge of latest security equipment s & technology. Understanding of metrics & trend analysis. Eligibility Criteria: Bachelor s Degree or a Minimum of 5 years experience in law enforcement, security or intelligence for governmental agencies or major multinational corporation or in lieu of degree 7 years of relevant experience. Work Timings: The role demands the person to be available as per the requirement of Security & Crisis Management Team. Please discuss this with the hiring manager for more details. For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible to apply Grade/Level: 10 Job Family Group: Other Business Administration

Your role Manage and coordinate the resolution of high-priority (P1/P2) incidents across multiple teams. Act as the primary point of contact during major incidents, ensuring timely communication to stakeholders. Drive incident bridge calls, ensuring technical teams are aligned and actions are tracked. Ensure accurate and timely incident documentation, including timelines and impact analysis. Collaborate with Problem Management for root cause analysis and post-incident reviews. Maintain incident logs and reports in ITSM tools (e.g., ServiceNow, BMC Remedy). Ensure adherence to SLAs and escalation procedures. Your profile 4-12 years experience as Major incident manager Strong understanding of ITIL Incident and Major Incident Management processes. Experience managing high-severity incidents in enterprise environments. Excellent communication, coordination, and crisis management skills. Familiarity with ITSM tools and monitoring platforms. What will you love working at Capgemini Capgemini emphasizes ITIL-based service management practices, ensuring structured, efficient, and customer-focused service delivery. This is ideal for professionals who want to deepen their expertise in ITSM, incident/problem/change management, and service delivery governance. Would be working in cutting-edge cloud IT infra technology with high performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & AutomationInclusive Culture & Strong Support System

Role Description The Global Operational Resilience, BCM and CM Risk Specialist is an important role within the NFRM globally. This role reports to the Operational Resilience, BCM and Crisis Mgmt. Framework Risk Manager with NFRM being an independent risk function reporting globally to the Group Chief Risk Officer. Overview The purpose of the Non-Financial Risk Management (NFRM) function is to ensure that the banks Non-Financial Risk exposure is adequately managed in line with the group wide risk appetite and NFRM framework. To achieve this the NFRM function requires: Risk Managers with the experience, seniority and tools to assess complex risks and intervene where they lie outside the banks risk appetite. A comprehensive, integrated, simple and easy to use NFR Framework with supporting technology that assists risk identification, assessment and remediation. Strong understanding of the businesses combined with regular engagement which would allow NFRM to provide support, review and challenge in line with the 3 Lines of Defence Model. Close coordination with all Second Line Risk Type Controllers to facilitate the production of a holistic view of NFR. Proper consideration of emerging risks, rather than just current issues. Effective governance combined with supporting MI that facilitates decision making. NFRM is a matrix organisation with business / region and functional specialist axes. Operational Resilience refers to the ability of firms, FMIs and the sector as a whole to prevent, respond to, recover and learn from operational disruptions. It is the ability to adapt rapidly to the changing environmental and business conditions. Building on mature Business Continuity and Crisis Management programmes, DBs Operational Resilience framework will enable the bank to identify its most critical functions and develop associated risk appetite. Focusing investment and resources where they are needed most, the Operational Resilience team will help the bank to build resistance to failure, establish resilient operations and develop necessary playbooks for coordinated response and recovery. A programme of education and awareness training, coupled with regular scenario-based exercising and detailed risk reporting, will help the bank to identify exposures and areas for remediation. As a 2nd Line of Defence Risk Type Controller, the Operational Resilience team is also required to help the business to identify, assess, manage and report on business process disruption risk where appropriate. Through regular engagement with all divisions, the team will also perform oversight and challenge, as well as veto where required. Your key responsibilities Partner with stakeholder to facilitate informed risk decision by providing relevant content necessary to formulate a prioritized path forward Work with the Risk Manager to embed an effective Risk and Control Environment, supporting the implementation of robust standards into the organization. Support the Risk Managers in developing global framework documents for Operational Resilience, including DORA elements, BCM and Crisis Mgmt. Provide Framework subject matter expertise to stakeholders in establishing risk frameworks required to mitigate Non -Financial Risk exposures and be regulatory ready Understand Operational Resilience To support development and implement key program components across required Operational Resilience workstreams, including but not limited to Governance, Business Continuity and Crisis Management Well versed in Business Continuity Management and Crisis Management methodology and implementation of Business Continuity program required Managed Crisis as required within the Crisis Management model Maintain up to date knowledge of industry trends and standards, risk management practices, legal and local regulatory requirements Familiar in managing and/or developing Risk Appetite and Controls framework Able to engage regulators and auditors independently Able to lead Operational Resilience and BCM related Governance forums, if required Build, lead, motivate and engage a team Your skills and experience Minimum of 5 years of risk management experience, preferably in financial or consultancy firm Demonstrable experience of operational resilience, business continuity and crisis management lifecycle Educated to Bachelors degree level or equivalent qualification / work experience in Risk, Finance, Business, Accounting or Economics is beneficial Demonstrable success managing and operating in a matrix environment that encompasses functional and geographical diversity Proven track record in operating a measurements-based culture leading to continual improvement Must be able to work effectively in business English and (both written and spoken). A self-motivated team player, who is organised, innovative and results orientated Calm and productive under pressure Ability to analyse regulatory, audit and programme requirements and build in required changes to book of work Excellent communication skills, both written and verbal are essential Strong PowerPoint skills Strong influencing, problem solving, organisational and stakeholder management skills Demonstrable success managing and operating in a matrix environment that encompasses functional and geographical diversity Ability to clearly document results and recommend improvements to key stakeholders Time management the successful candidate will often need to deal with multiple priorities and should therefore be highly organised and be able to multi-task Experience in any control or risk management activities within Banking domain is an added advantage.

As an Operational Resilience Analyst you lead the Operational Resilience Operations Team that: Crisis Management Supports Global and Regional Crisis Chief of Staff with Crisis Mgmt information management, training, exercising and lessons learned tracking Maintains and update Regional Crisis Management Contact cards, Email Distribution, SendWordNow and MS Teams Lists. Supports the preparation required for running regional crisis exercises. BCM Oversees non-compliance with Accountable Managers, copying relevant Regional OpRes Lead Analyses continuity risks, including but not limited to concentration risks, single points of failure, recovery capability against DWS Risk Appetite Operational Resilience Supports Important Business Service Managers to coordinate scenario analysis / stress testing for each IBS instance to ensure regulatory requirements are met Coordinates and track through to completion the necessary remediation activities where scenario testing (or other analysis) identifies capability gaps (i.e. expected to be unable to recover services within stated Recovery Objectives) Supports production and maintenance of severe but plausible scenario library Reporting and Tooling support Develops, maintains and issues resilience related risk reporting to ensure proactive business awareness for compliance and vulnerabilities Provides central advisory and support for DWSs adoption of ServiceNow OpRes/BCM Modules Supports production of governance meeting and training reference materials Supports production and maintenance of threat analysis reports Your skills and experience Operational Resilience is a rapidly evolving risk discipline with the sector and regulatory authorities continually learning. We are therefore seeking candidates with a hunger to learn, enjoy collaboration, problem solving and challenging the status quo. Specifically we are looking for: A few years of professional experience in the Financial Services / Asset Management Sector (ideally at DWS/DB), experienced in Operations, Business Continuity, Crisis Management, Audit, Information Security, Compliance, IT Risk, Third Party Risk Management or Operational Risk Management preferred Good knowledge of DWS operations and divisional operating models and ability to translate business strategic changes into areas of emerging risks to support mitigation preferred Appreciation of the regulatory requirements for Operational Resilience (including BCM and Crisis Management) Excellent analytical skills and structured approach; Ability to grasp new topics quickly and create the right framework for further evaluation and implementation Personal initiative, results orientation and leadership qualities with regard to the independent implementation of medium-sized initiatives Demonstrable problem solving skills Worked with broad set of stakeholders within a high-pressure dynamic environment Demonstrable ability to understand and engage in business transformation; productively highlight risks and opportunities Excellent knowledge of using MS Excel/ PowerPoint/Word to analyze and present complex issues; other project management, automation and visualization tools are beneficial Excellent communication skills both within working groups and in presenting results in a clear and concise manner Very good knowledge of the English language (spoken and written) Role: Operations Support - Other Industry Type: Investment Banking / Venture Capital / Private Equity Department: Customer Success ,Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate

The Regional Head of Travel reports directly to the Global Head of Travel Services and is responsible for managing all aspects of the travel operations throughout their respective region. The Regional Head of Travel has full responsibility for regional program management and roll out of any new initiatives or processes while making sure that programs operate in accordance with all government and industry regulations and work within the global travel framework. Key responsibilities finlcude: Travel Management / Call Centers, Meetings and Events (venue sourcing only), short term apartments and Crisis support / risk management. The local team is comprised of Regional Head, and 1 external resource and together are responsible for managing all external service provider resources in region based on a tiered support model, delivery of local services and solutions as part of defined Global Travel programs that support the bank globally. The Regional Head of Travel is the liaison with the regional business heads ensuring these groups are satisfied with the quality of the service provided. They are responsible for all communications to the region for all aspects of travel services along with full management of the internal DB Travel Staff based in the region. The Travel Services Department coordinates all business travel activities for DB internal and external personnel, corporate clients, affiliates and subsidiary companies of the bank while providing a cost-effective service. Travel Services is part of Procurement, specifically Procure and Travel Operations (PTO), which reports to the Deutsche Bank Group COO. Your key responsibilities Complete oversight of all travel related programs in region. Programs are managed on a tiered basis with tier 1 markets being exclusively under our operational control, markets include: Singapore, Hong Kong, US, UK and Germany. Tier 2 markets have local owners of program, we support by offering consultation, advising of changes, transfer of data to our data lake and supporting their efforts to leverage our master framework for Agency services. Key Deliverables Full operational responsibility for all regional travel activities to ensure that the vendor performance meets the bank's expectations. Identify, develop and maintain working relationships with key regional business heads that will enable open communication to discuss various travel issues. Evaluation of Travel Programs in their region to determine if current vendors and processes are optimized and delivering promised result. Review of the travel activities for each country to determine best approach for consolidation. Management responsibility for regional dedicated agency Staff to ensure that all initiatives and programs are implemented. Responsibility for the internal travel budget, agency budgets and other financial issues relating to the region. Perform quarterly reviews to ensure budget compliance in each region. Provide leadership of the Travel and Meetings and Events work streams at the regional level, actively supporting leadership/ management colleagues and driving Global Travel change initiatives to deliver continuous performance improvements. Ensures that the operational control and delivery of Travel Service operations is of the highest standards and that they are operated and maintained at minimum risk to the Banks business operations. This includes but is not limited to; transient travel, group and meetings travel, online tools, 24/7 emergency support, tax reporting E&Y, and travel technology suite. This also includes all the operations and maintenance actives underpinning this service provision for the complete critical systems, achieving required 24/7 uptime performance. Drive Global Travel Corporate Social Responsibility initiatives, ensuring duty of care legal requirements are achieved and monitor/ maintain sustainability reporting locally. Utilization of travel risk management tool to support in region / global crisis, includes monitoring of countries to ensure real time data transfer of trip data into crisis tool. Regional lead for all crisis logistical support and regional face off with CSBC in areas of travel risk. Crisis management at various levels ranging from annual typhoons to in-region disasters requiring sourcing, project management and mass people movements. Work with the Global Travel Sourcing Team to analyze sourcing opportunities within the Region. Coordinate as needed and or perform local sourcing in consultation with global sourcing leads. In region support for global hotel, airline and agency recommendations and sourcing. Hotel and airline relationship management including market share review activity to ensure compliance to contract and avoid rate increases. Participate in business travel industry forums to maintain a solid understanding of industry direction and best practices relevant to managing European travel operations. Any issues that impact policy, agency, airline, or other travel related groups must be analyzed and discussed with the Global Head of Travel Related Services. Work closely with the Regional COO to execute policy / program changes based on local requirements. Contract manager for vendors used in region to fulfill services Identify, develop and maintain working relationships with key regional business heads to enable open lines of communication and drive change in local markets to achieve global strategic goals. Includes participation in local OpCo meetings as required. Standardization of policy and program with Global including agency process review and capability understanding and navigating the Bank / Business lines and Country Management to gain buy in. Your skills and experience The Regional Head of Travel must have a minimum of 10 years of experience as a Departmental Manager who can balance the demands of daily operational tasks while staying focused on the strategic goals of the organization. Experience in the travel industry particularly in a corporate travel environment is critical. Experience with the financial services sector is beneficial. The Regional Head of Travel must have an excellent understanding of the current business travel industry to be able to address issues and policies. The Regional Head of Travel should possess strong analytical skills to examine processes and procedures to determine if changes could make the operations more efficient and present these findings in a format acceptable for Senior Management of the bank. Excellent oral and written communication skills are critical to the success of the manager. The Regional Head of Travel must be assertive, independent and have strong organizational skills with the proven ability to manage several teams and projects concurrently. These teams may be comprised of internal staff, external staff and special projects staff. A four-year college degree is required with graduate studies or industry certifications preferred.

As an Executive Director in the APAC Global Command Centre, you will lead with ownership and precision, focusing on incident management and operational resilience. This role is crucial in enhancing resiliency plans and managing business disruptions to minimize impact on customers, the firm, and the market. Job Responsibilities Lead the APAC Global Command Centre, ensuring regional teams have support and leadership. Represent the centre in APAC crisis management committees and forums. Orchestrate incident resolution with minimal business impact. Act as the voice of the Global Command Centre during high-profile incidents and ensure continuous improvement from incident learnings. Develop a global team and lead people development practices across the region. Lead business response coordination across Operations, Client Service, and Product for high-profile incidents. Collaborate with Technology, vendors, and stakeholders to assess severity and scope of events. Issue executive communication to senior stakeholders and operating committee members. Develop policies, procedures, and performance standards aligned with regulatory and control standards. Contribute to an inclusive culture, enhance team member engagement, and mentor diverse talent. Produce metrics and reporting strategies for stakeholder meetings and build relationships across teams and business lines. Operate in a follow-the-sun model with NA, EMEA, and APAC regions. Required qualifications, capabilities and skills Strong leadership experience in incident management and remediation with a solid record of career growth. Strategic thinker with strong technical skills, creative problem-solving, and diplomacy skills to influence cross-organizationally. Excellent and effective communication and presentation skills with an eye for detail. Preferred qualifications, capabilities and skills Bachelors Degree in a Relevant Field Proficiency in metrics design tools like Excel, Tableau, and Alteryx Role: Head - Analytics / BI Industry Type: Financial Services Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate

As an Executive Director in the APAC Global Command Centre, you will lead with ownership and precision, focusing on incident management and operational resilience. This role is crucial in enhancing resiliency plans and managing business disruptions to minimize impact on customers, the firm, and the market. Job Responsibilities Lead the APAC Global Command Centre, ensuring regional teams have support and leadership. Represent the centre in APAC crisis management committees and forums. Orchestrate incident resolution with minimal business impact. Act as the voice of the Global Command Centre during high-profile incidents and ensure continuous improvement from incident learnings. Develop a global team and lead people development practices across the region. Lead business response coordination across Operations, Client Service, and Product for high-profile incidents. Collaborate with Technology, vendors, and stakeholders to assess severity and scope of events. Issue executive communication to senior stakeholders and operating committee members. Develop policies, procedures, and performance standards aligned with regulatory and control standards. Contribute to an inclusive culture, enhance team member engagement, and mentor diverse talent. Produce metrics and reporting strategies for stakeholder meetings and build relationships across teams and business lines. Operate in a follow-the-sun model with NA, EMEA, and APAC regions. Required qualifications, capabilities and skills Strong leadership experience in incident management and remediation with a solid record of career growth. Strategic thinker with strong technical skills, creative problem-solving, and diplomacy skills to influence cross-organizationally. Excellent and effective communication and presentation skills with an eye for detail. Preferred qualifications, capabilities and skills Bachelors Degree in a Relevant Field Proficiency in metrics design tools like Excel, Tableau, and Alteryx Role: Head - Analytics / BI Industry Type: Financial Services Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate