532 Crisis Management Jobs - Page 2

As the Manager - Security & Resilience at Holcim in Navi Mumbai, India, your role will be crucial in ensuring the protection of our People, Environment, Assets, and Reputation from internal and external threats. You will act as a Country Security Representative, responsible for implementing and operating the Country Security and Resilience Management System (CSRMS) and establishing Security and Resilience Governance (SRG) for India operations. Your key responsibilities will include selecting, screening, managing, and evaluating all security-related third parties in line with the Holcim Framework, implementing mitigation controls for Group Level Material Risks (GLMR), ensuring the security of business travelers and VIPs, developing and deploying Business Resilience Plans, managing and reporting all incidents, providing support to Group Security & Resilience Function, and ensuring continual improvement of CSRMS through self-assessment and site security visits. To qualify for this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or Engineering, along with certifications like CISSP, CPP, CBCP, or Resilience (Cyber, Business, Operations). You must have at least 5-10 years of experience in Security & Resilience, including Information Security, Physical Security, Business Continuity Management, Risk Assessment, Compliance Management, Emergency Response, and Crisis Management. Moreover, you should have skills and experience in Cyber Resilience, Business Resilience, Operations Resilience, Security and Risk Assessment Frameworks and Processes, Physical Security, Information Security, Cyber Security, Disaster Recovery, Business Continuity Planning, Crisis Management, and Supplier Security and Risk Assessments. Leadership & Soft skills such as effective collaboration, multicultural teamwork, service excellence, proactive work ethic, and strong communication skills are essential for this role. Fluency in written and spoken English, Marathi, and Hindi languages, along with a Security and Continuous Improvement Mind-set, business focus, customer service orientation, consultative and management skills, confidence in advising and developing solutions, result orientation, and openness to change are key personal attributes required for this position. If you are excited about this role and are eager to contribute to building progress for people and the planet at Holcim, we welcome you to join our journey in Navi Mumbai, India. Let's make progress together!,

As a Public Relations Officer (PRO) at iServeU, your primary responsibility will be to oversee the company's external communication and public perception. You will play a key role in developing and executing public relations strategies aimed at bolstering the company's reputation, enhancing visibility, and nurturing positive relationships with various stakeholders, including customers, investors, partners, and the media. Your duties will include crafting and implementing comprehensive PR strategies that are in line with the company's overarching business objectives. This involves identifying key messages, target audiences, and communication channels, as well as creating and disseminating press releases, media kits, and other PR materials. You will serve as the primary point of contact for media inquiries and will be tasked with establishing and maintaining favorable relationships with journalists and reporters. Your responsibilities will also include pitching story ideas, coordinating interviews, organizing press events, monitoring media coverage, and compiling reports on media activities. In the event of crisis situations, such as negative media coverage or reputational risks, you will need to develop crisis communication plans, coordinate responses, and manage both internal and external communication effectively. Content creation will be a significant aspect of your role, involving the development and editing of PR materials like press releases, speeches, articles, and social media content. It will be essential to ensure that all communication materials are accurate, consistent, and in alignment with the company's brand voice and messaging. Additionally, you may be involved in planning and executing corporate events, managing sponsorships and partnerships, analyzing media coverage and social media mentions, collaborating with internal teams, conducting industry and competitor analysis, and overseeing brand management. Your role as a Public Relations Officer at iServeU will be instrumental in shaping and upholding the company's public image, managing external communication effectively, fostering relationships with stakeholders, and contributing to the overall success and reputation of the organization.,

You should have a minimum of 6 years of experience in the refractory/construction field. As a candidate, you will be responsible for planning, developing, coordinating, executing, and monitoring the requirements, progress, and success of projects. You will also be required to plan and manage personnel utilization, including laborers, track project changes, prepare updated project schedules, hold regular project meetings, and document project progress. To qualify for this position, you must hold a degree in Bachelors/Diploma/Masters of Civil Engineering or Ceramic Engineering for the refractories division. Additionally, a degree in Bachelors/Diploma/Masters of Civil Engineering for the construction chemicals division is required. The essential skills for this role include excellent interpersonal skills, time management, task planning and prioritizing, project organization, project planning and management, quality planning and assurance, team management, crisis management, and the ability to travel to different project sites on an as-and-when-needed basis. Strong analytical and application skills are also necessary for this position.,

Chaupal OTT is currently seeking a dynamic and strategic PR Manager to strengthen media relations, enhance brand presence, and drive impactful public relations initiatives. As the ideal candidate, you will be responsible for managing media queries, curating compelling press content, and upholding the company's reputation in the public domain. In this role, you will handle media queries and engage with journalists, media houses, and external organizations. Building and maintaining strong relationships with national and regional journalists across various beats such as entertainment, business, lifestyle, and trends will be crucial. Additionally, you will pitch relevant stories to media outlets and explore opportunities for research-based collaborations. Your responsibilities will also include researching, writing, and curating press releases for product launches, promotions, and partnership announcements. You will manage and conduct press conferences for content releases, identify opportunities for magazine features and interviews, and write industry-related articles for newspapers and digital news platforms. Furthermore, you will analyze media coverage and public perception to develop effective PR strategies. Working closely with different departments to ensure aligned communication strategies, monitoring industry trends, and market shifts to optimize PR plans, and maintaining and enhancing the company's image in the media and public domain will also be part of your role. In the event of a crisis, you will analyze public opinion or potential issues that could impact the business and report your findings to management. You will also recommend strategic PR opportunities to build relationships with industry experts and boost brand visibility. To be considered for this position, you should hold a Bachelor's or Master's degree in Public Relations, Journalism, Mass Communication, or a related field. You must have proven experience in media relations, public relations, or corporate communications, strong writing and storytelling skills, and an established network of media contacts in entertainment, business, and lifestyle domains. Additionally, you should be adept at handling press events, media queries, and crisis communication effectively, and possess an understanding of OTT, entertainment industry trends, and digital PR strategies. This is a full-time, permanent position that offers health insurance, provident fund, day shift schedule, and a performance bonus. The work location is in person.,

As a Database Administrator SME with over 10 years of experience in database administration, including 5 years specifically in Exadata DMA, you will be responsible for managing and optimizing database infrastructure components. Your primary focus will be on Exadata admin consulting and Oracle database management, with optional experience in Mongo. Your role will require proven expertise in Oracle RDBMS architecture and design, RMAN Backup & Recovery, Security, Data Guard, ASM & RAC. Proficiency in troubleshooting complex performance issues, Oracle Database Patching, Upgrades & Migrations, as well as monitoring & performance analysis through OEM will be essential. Experience in Oracle Golden Gate, handling Disaster Recovery tests, and working in a large-scale environment with at least 1000+ databases will be crucial. Previous experience in the banking domain is preferred, along with expert knowledge of ITIL processes and exceptional communication skills to collaborate with global teams and clients. Your ability to analyze, diagnose, and solve problems, along with crisis management skills in a globally distributed environment, will be valuable. Experience in automated operations environments and managing operations on core & cloud-based infrastructures is desired. Preferred qualifications include experience supporting operations in an As a Service Platform environment. At Socit Gnrale, we believe in the power of people to drive change and shape the future. If you are looking to make a positive impact, innovate, and work in a stimulating environment, we welcome you to join us. Our commitment to ESG principles and sustainability is reflected in our business activities, work environment, and responsible practices. By joining us, you will have opportunities to engage in solidarity actions, contribute to ESG strategies, and grow both personally and professionally.,

Genpact is a global professional services and solutions firm that is driven by curiosity, agility, and the desire to create lasting value for clients. With a workforce of over 125,000 employees across 30+ countries, we serve leading enterprises worldwide, leveraging our deep industry knowledge, digital operations services, and expertise in data, technology, and AI to deliver outcomes that shape the future. We are currently seeking applications for the role of Assistant Manager, Social Media Listening, who will be responsible for monitoring online conversations, analyzing social media trends, and developing insights to inform marketing and business strategies. The ideal candidate should have a keen eye for detail and a good number of years of experience in social listening. Responsibilities include tracking and analyzing conversations on social media platforms, evaluating sentiment behind brand mentions, collecting data from various online sources, conducting competitor analysis, generating reports with key findings, identifying potential PR crises, collaborating with cross-functional teams, and staying updated on industry trends and social media platform updates. Qualifications we seek in you include a minimum of B.E & MBA, MBA, BCA, MCA, BSc/MSc degrees, good knowledge of Banking & Finance, expertise in Office tools like Excel, PowerPoint, and Word, strong analytical skills, experience with social media analytics tools, knowledge of Banking, Retail, and FMCG/CPG industries, excellent communication skills, ability to handle large datasets, flexibility to work on critical projects, and strong interpersonal and relationship-building skills. The primary location for this position is India-Bangalore, and it is a full-time role. The education level required is Bachelor's/Graduation/Equivalent. The job was posted on Jan 7, 2025, at 6:25:33 PM, and the unposting date is Feb 6, 2025, at 11:59:00 PM. The Master Skills List category for this job is Operations, and it falls under the Full Time job category.,

The Shift Manager for the Global Helpdesk position at Walmart plays a crucial role in the IT environment by serving as the Single Point of Contact (SPOC) for Walmart Associates. As part of the client services team, you will be responsible for addressing various IT issues, such as End User Computing, Server, Network, Collaboration, AV Support, and other infrastructure services. Your primary duties will involve overseeing the day-to-day IT operations of the service desk, managing the service desk team, and ensuring continuous development and improvement of the service desk. Your responsibilities will include creating, managing, and maintaining service desk processes while ensuring adherence to standards. You will be tasked with developing a global support strategy, building the organization, establishing policies, and consolidating support work across regional offices into the global service desk. Additionally, you will lead the end-to-end ITSM service, identify and implement ITIL best practices, and provide strategic direction for Incident Management, Problem Management, and Ticket Management Lifecycle. To excel in this role, you should have at least 8 years of experience in IT Operations within medium to large corporations, with a focus on Service Management and back-office systems. A minimum of 3 years of experience as a shift lead/Manager for a global service desk is required. A deep understanding of Service Management using ITIL and ITSM frameworks, as well as experience in incident and crisis management, is essential. Possessing an ITIL Foundation Certification and familiarity with ITIL Service Operations will be advantageous. You should demonstrate a strong orientation towards technology service desk operations, including metrics, KPIs, and reporting. The ability to drive continuous improvement, manage priorities effectively, and work under minimal supervision is crucial. Excellent communication and documentation skills, attention to detail, and flexibility to work in a 24x7 environment with rotating shifts are also essential. In addition, experience with data set tools such as PowerBi, Tableau, DataBricks, and Dataiku is desired. As part of Walmart Global Tech, you will have the opportunity to work in a dynamic environment where your contributions can impact millions of people. Walmart values inclusivity and strives to create a workplace where every individual feels respected and valued. If you meet the qualifications and are looking to join a team that is at the forefront of retail disruption, then this role may be the perfect fit for you.,

The Holiday Packages Operations role involves overseeing and managing all aspects related to holiday packages, from destination management to post-trip follow-up. Your primary responsibilities will include managing supplier relations, coordinating logistics, handling crisis situations, ensuring seamless client experiences, and contributing to operational process enhancements. Working closely with internal teams, you will strive to maintain effective communication and drive continuous improvement in the organization's holiday package services. In terms of destination management, you will be tasked with nurturing relationships with local suppliers, tour operators, and destinations to guarantee the smooth delivery of high-quality holiday packages that align with company standards and regulatory requirements. Regular research on destinations, activities, accommodations, and travel trends will be essential to stay updated and provide relevant information to clients. Building and maintaining strong relationships with suppliers is crucial, as you will negotiate contracts, service terms, and pricing to ensure cost-efficiency and customer satisfaction. Monitoring supplier performance and promptly addressing any issues or disputes will be part of your responsibilities. Logistical coordination is a key aspect of the role, involving the management of transportation, accommodation, excursions, and other service arrangements related to holiday packages. You will work closely with the operations team to ensure timely and accurate bookings, confirmations, and reservations, while also managing customer preferences and special requests effectively. Crisis management will be a critical skill set required, as you proactively identify risks, create contingency plans, and manage crisis situations such as cancellations, travel disruptions, or emergencies with minimal impact on clients. Effective communication with stakeholders during crises, including customers, suppliers, and internal teams, will be essential. As the primary point of contact for clients, you will handle inquiries before, during, and after their holiday, providing clear and accurate information regarding itinerary details, travel tips, and updates. Resolving client complaints or concerns promptly and professionally is crucial to ensure high levels of customer satisfaction. Data management skills are necessary to maintain accurate records of bookings, reservations, and client communications. Analyzing operational data to track performance metrics, identify areas for improvement, and enhance customer satisfaction will be part of your responsibilities. To succeed in this role, you should possess a Bachelor's degree in Business Administration, Hospitality, Travel Management, or a related field, along with at least 5 years of experience in operations, destination management, or a similar role in the travel or hospitality industry. Strong knowledge of holiday packages, logistics, and supplier management, excellent crisis management and problem-solving skills, exceptional communication and interpersonal skills, proficiency in data management and relevant software tools, and the ability to manage multiple tasks efficiently in a fast-paced environment are essential. A customer-centric mindset and a passion for delivering high-quality service are also key attributes. Preferred qualifications include experience in the travel or tourism industry, knowledge of emerging travel trends, and technology solutions for the travel industry. Staying updated on industry trends and best practices to recommend innovative solutions for optimizing holiday packages operations will be beneficial to excel in this role.,

The primary responsibility of this role is to ensure that safety and security procedures and policies are effectively implemented and adhered to. Key duties include: - Developing security planning, risk assessment, and effective guarding strategies. - Interviewing and approving the hiring of contract security staff personnel. - Creating and reviewing safety and security procedures and protocols. - Establishing appropriate crisis management protocols. - Building networks, liaising with relevant parties, and sharing information. - Providing safety and security advice to the site team and client. - Developing and reviewing safety and security policies, guidelines, protocols, and incident recording systems. - Conducting audits and training sessions on security and safety at various sites. - Ensuring timely submission of management reports by the site team. Qualifications: - Extensive assessment, evaluation, and analytical skills. - In-depth knowledge and experience in risk management concepts and implementation. - Significant experience in developing security-related technical tools, guidelines, and systems. - Strong oral and written communication skills. - Experience in training and capacity building related to security and safety. - Proficiency in written and spoken English.,

Role Overview Were looking for a dynamic and strategic Head of Artist Managers to lead our talent and creator management division. This role involves overseeing a team of artist/influencer managers, nurturing relationships with top creators, and owning the P&L for talent operations. You will be the bridge between creators, brand campaign teams, and internal ops, ensuring delivery at scale, profitability, and creative growth. Key Responsibilities Leadership & Team Management Lead, mentor, and scale a team of artist/influencer managers across regions and categories. Create SOPs and KPIs for artist managers, ensuring high efficiency and creator satisfaction. Drive a high-performance culture focused on accountability, delivery, and retention. Artist/Talent Management Build and manage long-term relationships with top-tier and emerging influencers (Nano to Macro). Guide artists on content strategy, brand alignment, and commercial negotiations. Resolve conflicts, coordinate production timelines, and manage creator expectations. Business & P&L Ownership Own and manage the revenue and profitability of the artist management vertical. Forecast, allocate, and monitor budgets across campaigns and talent partnerships. Identify upselling/cross-selling opportunities through talent monetization (events, IPs, exclusives). Strategic Collaboration Liaise with the campaign, production, and sales teams to ensure seamless execution of influencer-led projects. Partner with new business teams to onboard creators for upcoming campaigns or properties. Stay ahead of market trends, platform shifts (Instagram, YouTube, ShareChat, etc.), and talent movements. Qualifications & Skills 710 years of experience in influencer marketing / talent management / entertainment / media agencies. Proven experience in managing teams and P&L. Strong understanding of Indian influencer ecosystem (regional + national). Excellent interpersonal, negotiation, and crisis management skills. Ability to work in a fast-paced, deadline-driven environment. Network with content creators, managers, and platforms is a huge plus. Show more Show less

About 21K School: 21K School, promoted by Mindreflex Technologies Pvt. Ltd., is Asias largest and most progressive online school, offering world-class virtual education to over 7,500+ students across 72 countries. We are on a mission to democratize access to quality education that is affordable, flexible, and personalized. We offer both Indian and British curricula, and our growing team of educators, technologists, and change-makers are redefining the future of K-12 education. Job Title: Community Manager Location: Indiranagar Bangalore Type: Full-time (On-site) About the Role: We are seeking a dynamic and empathetic Community Manager to join our team in Bangalore. In this role, you will play a key part in building and nurturing strong communities of parents , fostering long-term relationships, and ensuring a positive experience that contributes to student retention and growth . Youll act as a bridge between our institution and the parent community ensuring transparency, trust, and engagement at every step. This role demands proactive communication, thoughtful engagement strategies, and a deep understanding of family and student needs. Key Responsibilities: Community Building: Develop and execute strategies to build, strengthen, and actively manage parent communities to foster trust and loyalty. Engagement & Relationship Management: Organize and host regular interactions, workshops, and feedback forums with parents to address concerns, share updates, and promote collaboration. Student Retention: Collaborate with academic and support teams to identify retention risks and implement proactive solutions to ensure a strong and stable student pool. Onboarding & Orientation: Support new parent onboarding and orientation sessions to ensure a smooth transition and a positive first impression. Feedback & Insights: Gather, analyze, and present insights from the community to help improve the overall student and parent experience. Event Coordination: Plan and execute community events (both academic and extracurricular) that encourage participation and connection. Crisis Management: Address parent concerns or escalations with empathy, tact, and prompt resolution to maintain trust. What We&aposre Looking For: 25 years of experience in community management, customer relations, parent engagement, or a similar people-facing role. Excellent communication and interpersonal skills. Empathetic, proactive, and solution-oriented mindset. Strong organizational and event-planning abilities. Prior experience in education, ed-tech, or a parent-facing ecosystem is preferred. Why Join Us Be at the heart of a mission-driven organization that values parent and student success. Work closely with passionate educators and a supportive leadership team. Opportunity to grow your career in a fast-paced and meaningful environment. Ready to Support, Solve, and Succeed Join us at 21K School and help us shape the future of educationone meaningful interaction at a time. How to Apply : If you are a motivated and organized individual with excellent communication skills, please submit your resume and cover letter to [HIDDEN TEXT] . We look forward to hearing from you! Show more Show less

Role Infrastructure Security and Cloud Business Continuity & Crisis Manager 10-15 Years of experience with Business Continuity and Crisis management experience and skills. Summary - Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event. Job Tasks Develop disaster recovery plans for physical locations with critical assets such as data centers. Develop contingency plans to deal with organizational emergencies. Test documented disaster recovery strategies and plans. Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements. Assess risks to business operations. Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance. Develop contingency plans to deal with organizational emergencies. Review existing disaster recovery, crisis management, or business continuity plans. Develop contingency plans to deal with organizational emergencies. Establish, maintain, or test call trees to ensure appropriate communication during disaster. Interpret government regulations and applicable codes to ensure compliance. Evaluate applicable laws and regulations to determine impact on organizational activities. Conduct or oversee contingency plan integration and operation. Develop contingency plans to deal with organizational emergencies. Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations. Prepare research reports. Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives. Identify strategic business investment opportunities. Create business continuity and disaster recovery budgets. Analyze budgetary or accounting data. Create or administer training and awareness presentations or materials. Develop training materials. Train personnel in organizational or compliance procedures. Maintain and update organization information technology applications and network systems blueprints. Maintain data in information systems or databases. Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber-attack, terrorism, and infrastructure failure. Gather organizational performance information. Oversee business processes. Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions. Monitor organizational compliance with regulations. Advise others on analytical techniques. Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure. Assess risks to business operations. Analyze business or financial data. Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods. Develop business or financial information systems. Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans. Prepare operational reports. Create scenarios to re-establish operations from various types of business disruptions. Apply mathematical models of financial or business conditions. Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity. Update professional knowledge. Identify individual or transaction targets to direct intelligence collection. Investigate legal issues.

Property Manager Forecasting budgets for fire and safety management and seeking necessary approvals Maintenance of Fire equipments, conducting fire demos & fire mock drills and ensure maintenance of all the registers and documents pertaining to security To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate. Conduct necessary risk inspections surveys and share the inspection survey reports with the management, vendors and tenants and take corrective actions Ensure emergency backup plan is in place for effective crisis management Compile and maintain records on personnel, accidents, equipment and etc Ensure to carry out negotiations with vendors, manufacturers and agencies for procurement of fire protection systems/ equipment. Ensure regular inspection and maintenance of the fire protections systems (Fire pumps, Smoke detectors and etc.,) equipment Vendor Performance Management - the vendor performance has to be tracked basis the SLAs and KPIs drawn for better execution and any deviation to be reported to the management Defining and briefing the vendors / tenants about the inspection formats Supervise and participate in the inspection of vendors, tenants to ensure that they are in compliance with applicable fire codes, regulations, and standards b)Security and Parking Management Forecasting budgets for security and parking management and seeking necessary approvals Define the escalation matrix for the security and parking management, in terms of any vendor / tenant issues or guest related queries; Serve as a principal source of information on rules and procedures governing security and parking operations. Monitor and arrange shift activities according to schedule requirements and team availability. Oversee/ conduct regular morning meetings and patrolling in the centre Ensure effective security and parking management at the centre Conduct training at regular intervals for Security Executives/Supervisors, vendor staff of security and parking for effective & efficient execution of their responsibilities and effective crisis management, if any Training the team on adhering to the procedures and reporting of lost and found items. Ensure to carry out negotiations with vendors, manufacturers and agencies for procurement of procurement of security gadgets and parking equipment s; c)Housekeeping and Landscaping Management Forecasting budgets for housekeeping and landscaping management and seeking necessary approvals. Vendor finalization and contract management. Vendor Performance Management - the vendor performance has to be tracked basis the SLAs and KPIs drawn for better execution and any deviation to be reported to the management Oversee and ensure high standards of cleanliness is maintained with the objective of enhancing customer experience; Forecasting budgets for fire and safety management and seeking necessary approvals Maintenance of Fire equipments, conducting fire demos & fire mock drills and ensure maintenance of all the registers and documents pertaining to security To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate. Conduct necessary risk inspections surveys and share the inspection survey reports with the management, vendors and tenants and take corrective actions Ensure emergency backup plan is in place for effective crisis management Compile and maintain records on personnel, accidents, equipment and etc Ensure to carry out negotiations with vendors, manufacturers and agencies for procurement of fire protection systems/ equipment. Ensure regular inspection and maintenance of the fire protections systems (Fire pumps, Smoke detectors and etc.,) equipment Vendor Performance Management - the vendor performance has to be tracked basis the SLAs and KPIs drawn for better execution and any deviation to be reported to the management Defining and briefing the vendors / tenants about the inspection formats Supervise and participate in the inspection of vendors, tenants to ensure that they are in compliance with applicable fire codes, regulations, and standards Security and Parking Management Forecasting budgets for security and parking management and seeking necessary approvals Define the escalation matrix for the security and parking management, in terms of any vendor / tenant issues or guest related queries; Serve as a principal source of information on rules and procedures governing security and parking operations. Monitor and arrange shift activities according to schedule requirements and team availability. Oversee/ conduct regular morning meetings and patrolling in the centre Ensure effective security and parking management at the centre Conduct training at regular intervals for Security Executives/Supervisors, vendor staff of security and parking for effective & efficient execution of their responsibilities and effective crisis management, if any Training the team on adhering to the procedures and reporting of lost and found items. Ensure to carry out negotiations with vendors, manufacturers and agencies for procurement of procurement of security gadgets and parking equipment s; Housekeeping and Landscaping Management Forecasting budgets for housekeeping and landscaping management and seeking necessary approvals. Vendor finalization and contract management. Vendor Performance Management - the vendor performance has to be tracked basis the SLAs and KPIs drawn for better execution and any deviation to be reported to the management Oversee and ensure high standards of cleanliness is maintained with the objective of enhancing customer experience;

Job Title Property Manager Job Description Summary Forecasting budgets for fire and safety management and seeking necessary approvals Maintenance of Fire equipments, conducting fire demos & fire mock drills and ensure maintenance of all the registers and documents pertaining to security To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate. Conduct necessary risk inspections surveys and share the inspection survey reports with the management, vendors and tenants and take corrective actions Ensure emergency backup plan is in place for effective crisis management Compile and maintain records on personnel, accidents, equipment and etc Ensure to carry out negotiations with vendors, manufacturers and agencies for procurement of fire protection systems/ equipment. Ensure regular inspection and maintenance of the fire protections systems (Fire pumps, Smoke detectors and etc.,) equipment Vendor Performance Management - the vendor performance has to be tracked basis the SLAs and KPIs drawn for better execution and any deviation to be reported to the management Defining and briefing the vendors / tenants about the inspection formats Supervise and participate in the inspection of vendors, tenants to ensure that they are in compliance with applicable fire codes, regulations, and standards b)Security and Parking Management Forecasting budgets for security and parking management and seeking necessary approvals Define the escalation matrix for the security and parking management, in terms of any vendor / tenant issues or guest related queries; Serve as a principal source of information on rules and procedures governing security and parking operations. Monitor and arrange shift activities according to schedule requirements and team availability. Oversee/ conduct regular morning meetings and patrolling in the centre Ensure effective security and parking management at the centre Conduct training at regular intervals for Security Executives/Supervisors, vendor staff of security and parking for effective & efficient execution of their responsibilities and effective crisis management, if any Training the team on adhering to the procedures and reporting of lost and found items. Ensure to carry out negotiations with vendors, manufacturers and agencies for procurement of procurement of security gadgets and parking equipment s; c)Housekeeping and Landscaping Management Forecasting budgets for housekeeping and landscaping management and seeking necessary approvals. Vendor finalization and contract management. Vendor Performance Management - the vendor performance has to be tracked basis the SLAs and KPIs drawn for better execution and any deviation to be reported to the management Oversee and ensure high standards of cleanliness is maintained with the objective of enhancing customer experience; Job Description Forecasting budgets for fire and safety management and seeking necessary approvals Maintenance of Fire equipments, conducting fire demos & fire mock drills and ensure maintenance of all the registers and documents pertaining to security To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate. Conduct necessary risk inspections surveys and share the inspection survey reports with the management, vendors and tenants and take corrective actions Ensure emergency backup plan is in place for effective crisis management Compile and maintain records on personnel, accidents, equipment and etc Ensure to carry out negotiations with vendors, manufacturers and agencies for procurement of fire protection systems/ equipment. Ensure regular inspection and maintenance of the fire protections systems (Fire pumps, Smoke detectors and etc.,) equipment Vendor Performance Management - the vendor performance has to be tracked basis the SLAs and KPIs drawn for better execution and any deviation to be reported to the management Defining and briefing the vendors / tenants about the inspection formats Supervise and participate in the inspection of vendors, tenants to ensure that they are in compliance with applicable fire codes, regulations, and standards Security and Parking Management Forecasting budgets for security and parking management and seeking necessary approvals Define the escalation matrix for the security and parking management, in terms of any vendor / tenant issues or guest related queries; Serve as a principal source of information on rules and procedures governing security and parking operations. Monitor and arrange shift activities according to schedule requirements and team availability. Oversee/ conduct regular morning meetings and patrolling in the centre Ensure effective security and parking management at the centre Conduct training at regular intervals for Security Executives/Supervisors, vendor staff of security and parking for effective & efficient execution of their responsibilities and effective crisis management, if any Training the team on adhering to the procedures and reporting of lost and found items. Ensure to carry out negotiations with vendors, manufacturers and agencies for procurement of procurement of security gadgets and parking equipment s; Housekeeping and Landscaping Management Forecasting budgets for housekeeping and landscaping management and seeking necessary approvals. Vendor finalization and contract management. Vendor Performance Management - the vendor performance has to be tracked basis the SLAs and KPIs drawn for better execution and any deviation to be reported to the management Oversee and ensure high standards of cleanliness is maintained with the objective of enhancing customer experience; INCO: Cushman & Wakefield

Join our Team About this Opportunity: We are seeking an experienced Incident Manager to join our Global Network Operations Center (GNOC) team. In this critical role, you will be responsible for managing incidents across all customers, particularly handling high-severity (Severity 1) outages. You will ensure the timely and efficient restoration of services within agreed service-level agreements (SLAs) and collaborate with cross-functional teams to minimize network disruptions. What You Will Do: Incident Management (24x7): Lead and manage high-severity incidents, ensuring minimal disruption and rapid recovery. Technical & Management Coordination: Set up and drive Technical & Management Bridges for effective communication during emergency events. Resource Mobilization: Ensure necessary resources (staff, systems, facilities) are engaged and focused on restoring service. Escalation Handling: Lead escalation discussions and ensure the timely execution of escalation decisions during critical incidents. Reporting & RCA: Contribute to writing Event Reports and Root Cause Analyses (RCAs) for incidents. Customer Communication: Maintain clear communication with customers and management about incident status and progress. Crisis Management: Guide the team through high-pressure situations while balancing service restoration and data collection for investigation purposes. Collaboration with Global Teams: Work with local support staff, third-party vendors, and other teams to ensure the effective resolution of incidents. Continuous Improvement: Assist in identifying and implementing process improvements to reduce incident occurrence and impact. The Skills You Bring: Incident Management Expertise: Proven experience managing incidents in a telecom or network operations environment (4-10 years). Technical Leadership: Strong ability to lead and manage technical teams under pressure. Problem Solving: Capable of troubleshooting complex technical issues while ensuring service recovery. Telecom Knowledge: In-depth understanding of telecom systems and network infrastructure (Ericsson experience is a plus). Calm Under Pressure: Ability to stay calm and focused in high-stress situations, with a solution-oriented approach. Customer Service Skills: Demonstrated ability to handle aggressive or disruptive customer reactions with professionalism. Communication Skills: Fluent in English, with strong written and verbal communication abilities. Escalation & Crisis Management: Skilled in handling escalations and managing political dynamics in high-stakes scenarios. Engineering Background: An engineering degree or equivalent technical qualification.

EMPLOYEES ROLE SUMMARY JOB TITLE: Security Officer REPORTING TO: Chief Security Officer DEPARTMENT: SECURITY LOCATION: KARNAL JOB PURPOSE : Supervision of the Security personnel, ensuring safety of men, material, property and reputation of the company. Key Responsibilities Areas :- Supervision of the Security personnel by monitoring day to day performance of the Security manpower, maintaining their duty roster and shift schedules. To Control, Regulate and Monitor the movement of the employees, visitors, contractors entering manufacturing facility as per company requirements and policies and to maintain records thereof. To assist CSO in day to day security operations and administrative work. To oversee the security operations in the absence of the CSO. To oversee the smooth functioning, hygene and housekeeping of the Workers Canteen. To oversee the management of the company vehicles. To conduct investigations of accidents and incidents as and when ordered by the CSO or Management. To remain vigilant and well versed with the latest techniques of incident control measures and shall respond to any alarms or emergencies. To remain in constant contact of the information sources and reporting every suspicious activities to the CSO. To conduct periodic inspections and maintenance of the firefighting system and to maintain its supporting documents. To follow and implement Safety Rules. To monitor the movement of all the material moving in and out of the company and warehouses and ensure correctness in generating the gate passes and records of movement and to oversee Weighbridge operation. Look after all Godowns (Night rounds and Surprise checking). Monitoring surveillance cameras and conducting regular patrols. Securing all exits, gates, doors and windows. Updating reports of daily activities in Whatsapp Group. Ensure transparency during lifting of Bandana/ Scrap. Ensure transparency and high vigilance on Finish Goods despatch. Role & responsibilities Preferred candidate profile

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Experience- 4-8 years Qualification- Any Graduate Location- Bangalore RO, Karnataka Role & responsibilities: Based out of office at specified area, he will be responsible for Administration and Security for the RO. Handling administration and security functions for all office management functions. Develop, manage and execute security, loss prevention and crisis management strategies for multiple locations the plant / site and local office level (for green field as well as operational sites). Protecting intellectual property assets, personnel, property, facilities and operations from vandalism, espionage, sabotage, theft, unauthorized disclosure, misuse and loss. Develop and maintain the intelligence & vigilance network, conduct of risk/threat assessment, problem solving & ensuring business security across all regions Checking of invoices, preparation of contracts and coordinating with Finance teams Management of all reports and returns for RO and to be shared with HO

Security Site Lead will be responsible for managing end-to-end security operations of the site and will be responsible for the safety and security of all employees and assets. Security Site Lead will play a critical role in ensuring best-in-class delivery of security services in compliance with the clients corporate security policies and standards. Reports to Corporate Security Agent/Corporate Security Manager. Technical Knowledge Required: Extensive knowledge of security systems like CCTV cameras, access control, alarm monitoring, public address etc. Extensive knowledge of security equipment like boom barriers, baggage scanners, DFMD, HHMD, turnstile, revolving doors, radio sets etc. Extensive knowledge of fire detection and suppression systems and trained in firefighting, evacuation procedures, use of evacuation chairs, wheelchair, stretcher, mega-phones etc. Certified First Aider from a reputed institution and is capable of using an AED. Administrative Skills Required: Proficient in MS office (Word, Excel, PPT etc.) good presentation and data analysis skills. Capable of managing complex rostering for large teams. Capable of managing end-to-end invoicing process. Capable of managing budgets and recommends cost effective controls. Capable of maintaining high quality documentation and audit trails. Communication Skills Required: Effectively communicates via email and standardizes team communications. Effectively communicates in English, Hindi and local languages and is an active listener. Develops and maintains relationship with internal & external stakeholders. Leadership Skills Required: Role Model-Lead by example - has an astute personality. Team Player- Works well as a member of the team. Solves problems efficiently and innovatively. Decision Making- Thinks critically and analytically. Efficiently manages vendors and ensures accountability. Effectively plans and execute drills & training. Creates innovative drills & training regime for the team. Effectively assesses and objectively evaluates team. Consistently provides constructive feedback to the team. Capable of managing emergencies in absence of client. Capable of prioritizing response under stress. Capable of effectively communicating during emergencies. Capable of understanding/following escalation protocols. Capable of adapting to fast changing environment. People Management: Capable of interviewing and training new security staff. Responsible for team discipline, turnout and conduct. Demonstrate fair judgement with regards R&R. Effectively manages stakeholder expectations. Risk & Crisis Management: Effectively identifies, communicates and mitigates site level risks including external city/state level risks. Capable of applying good judgement while managing and responding to Emergency/Incident/Crisis. Experience Required: Minimum graduate with 10+ years of experience in corporate security management. Minimum 3 to 5 years of experience in a similar role in either financial or IT/ITES industry. Extensive experience in managing end-to-end security operations of large site(s) with deployment of minimum 100+ security staff. Extensive knowledge of corporate security policies, procedures and protocols. Extensive knowledge of regulatory & statutory requirements and local labour law compliances.

Description The Business Continuity & Crisis Manager will be responsible for developing, implementing, and maintaining the organization's business continuity and crisis management strategies to ensure operational resilience in the face of disruptions. Responsibilities Develop and implement business continuity plans and crisis management strategies. Conduct risk assessments and business impact analyses to identify vulnerabilities and ensure preparedness. Coordinate and conduct training and simulation exercises to prepare teams for crisis situations. Monitor and evaluate the effectiveness of business continuity plans and make necessary adjustments. Act as the primary point of contact during a crisis, ensuring timely communication and resolution of issues. Collaborate with various departments to ensure integration of business continuity practices into all aspects of operations. Stay updated on industry trends and regulations regarding business continuity and crisis management. Skills and Qualifications Bachelor's degree in Business Administration, Management, or a related field; a Master's degree is preferred. 7-12 years of experience in business continuity, crisis management, or risk management roles. Proven experience in developing and implementing business continuity plans. Strong analytical and problem-solving skills, with the ability to make quick decisions under pressure. Excellent communication and interpersonal skills, capable of interacting with all levels of the organization. Familiarity with relevant regulatory requirements and industry standards related to business continuity. Certifications such as Certified Business Continuity Professional (CBCP) or Certified Risk Manager (CRM) are highly desirable. Proficiency in risk assessment tools and methodologies.

The Security Shift In-Charge plays a vital role in managing the security operations within a corporate environment. They are responsible for ensuring the safety and security of employees, assets, and property during their shift. Their leadership and decision-making capabilities are crucial in handling emergencies, supervising security personnel, and maintaining a secure work environment. Corporate Security Shift In-Charge: Duties and Responsibilities 1. Leadership & Supervision Supervise and manage security staff during the assigned shift. Ensure security personnel are properly assigned to designated posts. Conduct daily briefings to update the team on new protocols, incidents, or threats. Motivate and maintain high morale within the security team. 2. Operational Duties Oversee access control procedures for employees, visitors, and vehicles. Ensure all security equipment (CCTV, alarms, communication devices) is functional. Conduct routine patrols (foot and vehicle) to check for suspicious activities. Monitor security control rooms and surveillance systems effectively. Report shift activities and incidents in daily logs or reports. 3. Emergency Response Act as the first responder during emergencies (fire, medical, security breaches). Coordinate evacuation procedures and ensure safety protocols are followed. Liaise with emergency services (police, fire department, medical teams) as needed. Manage crowd control and prevent panic during crisis situations. 4. Incident Management Investigate security breaches, thefts, accidents, or other incidents. Gather and document evidence, witness statements, and CCTV footage. Prepare detailed incident reports and submit them to senior management. Recommend corrective actions to prevent future incidents. 5. Compliance & Policy Enforcement Ensure compliance with company security policies and procedures. Enforce safety rules, workplace regulations, and disciplinary actions when necessary. Conduct random checks for unauthorized items, contraband, or policy violations. Support internal audits and security assessments. 6. Training & Development Train new security personnel on corporate policies, emergency procedures, and equipment usage. Conduct refresher courses and mock drills to keep the team prepared. Identify skill gaps within the team and recommend training programs. 7. Communication & Coordination Maintain clear communication with the security control room, management, and external agencies. Coordinate shift handovers to ensure seamless operations. Address employee and visitor concerns related to security issues professionally. 8. Asset Protection Implement measures to safeguard company assets, confidential information, and intellectual property. Monitor loading/unloading of goods to prevent theft or damage. Ensure security measures are in place for high-risk areas. Key Skills Required: Strong leadership and decision-making abilities Excellent communication and interpersonal skills Knowledge of security systems and emergency response protocols Problem-solving and conflict resolution skills Physical fitness and the ability to handle stressful situations Eligibility Criteria: Education: HSC and Diploma / Degree Experience: Minimum 3 years in corporate security. Age Limit: Up to 35 years at the time of selection. Physical & Medical Fitness: Must be physically and medically fit. Skills & Attributes: Pleasing personality with professional behaviour. Strong verbal and written communication skills in English. Computer literacy is essential. Strong team player with excellent coordination skills. Other Requirements: No involvement in union activities or political affiliations. No history of police or court cases. Interested candidates who meet the eligibility criteria can apply by sending their updated resume to mobile no- 7303358831 or email - sachinkhabale@jaguarsecurity.in ; with the subject line Application for Fire & Safety Officer JAGUAR SECURITY SERVICES PVT LTD.

develop and maintain the organization s Business Continuity Management programme and ensure links to wider resilience functions. support all business planning activities necessary to enable the organization to manage a crisis event as well as meet compliance requirements for BCP planning. work with all businesses/depts to develop/maintain and improve the corporate wide BCP program that addresses business recovery and emergency response management. Liaise with key infrastructure teams to identify gaps, set recovery time objectives and convey business needs/expectations. engage senior stakeholders as well as a network of Business Continuity Coordinators across CRISIL to develop, review and maintain respective documents which will be used during a disruptive incident. Undertake, document and maintain Business Impact Analysis and Recovery Plans. ensure all relevant documents and arrangements are reviewed and validated on a regular basis including testing and exercising. debrief validation activities and incident responses to ensure notable practice and lessons identified are captured, recommendations are made and implemented, ensuring continuous improvement. Develop, document and maintain fit for purpose arrangements that CRISIL can implement in the face of a disruptive incident, including Incident Management, contingency and recovery arrangements. Identify and make recommendations for change and adaptation to meet the needs of the business Identify and make recommendations for solutions to infrastructure and business challenges Develop and maintain an effective validation programme to ensure that arrangements are tested and exercised on a regular basis. Communicate Business Continuity and Resilience related information to key stakeholders.

An ability to perform monthly or bi-monthly rotational shift work (Japan Time, Japan Time +8, and Japan Time +16) Integrate with Managed Services teams and Managed Services customers Specifically, you will collaborate, coordinate, and communicate with your peer Customer Service Managers, Engineers, Architects, Service Desk Representatives, as well as customer executives and supporting team members, Act as the escalation point for all Managed Services operational requests and issues, Provide operational oversight to Managed Services customers, Be customer-facing for daily operations, Attend all internal and external meetings related to assigned customers, Participate in onboarding new customers to operational readiness, Have demonstrative experiences with ITIL Service Management practices, including Incident, Change Enablement, Service Request, Major Incident Management, Problem Management, Knowledge Management, and Asset Management, Own the delivery of managed services and are responsible for the health of the services, independently of which department or group within WWT or an OEM the services are sourced, Demonstrate extreme ownership for customers, Learn to navigate the organization quickly and effectively, Review all incidents, major incidents, changes, requests, problems, and all Managed Services monitoring tools for assigned customers daily, with a heavy focus on ticket and process quality, Monitor SLA/SLT/SLO measurements to ensure compliance daily for assigned customers, Must be able to anticipate, remediate, and report risks, You must act with a problem-solving mindset, Prepare and conduct weekly, monthly, and quarterly operations meetings for all assigned Managed Service customers, Work with the Operations Management team, ensuring Engineers and Architects have the proper skills and experiences to support Managed Services customers, Manage escalation bridges for major incidents or problems for Managed Services customers, Create and presentRoot Cause Analysisfor all major Incidents and problems, Generate Managed Servicesreportingand Key Performance Indicators( e-g MTTR), Learn, follow, and improve processes and compliance functions, Create and update documentation including Standard Operating Processes and Procedures, Perform training for new employees, Build, develop, and maintain OEM and Vendor relationships, , Education Bachelors Degree in Business, IT, or related field or equivalent experience Certifications ITIL Foundations or higher certification is highly desirable, Work Experience 10+years ofIncident Management, Problem Management, or Crisis Managementexperience required, Exposure to technology projects and project management, Specialized Knowledge, Skills, And Abilities Advanced Skills in MS Office applications including Excel, Word, OneNote and Outlook ServiceNow and SharePointexperience is a plus, Ability to work independently and aggressively trackincidents Excellent documentation skills and attention to detail Ability to communicate well with customers and co-workers Ability to work in a team environment Strongproblem-solvingskills Strong communication skills (written, verbal, and presentation) Show

1. Sourcing various fabric from Silk, Cotton, Polyester 2. Negotiation, follow up of lab dip/strike off and bulk fabric 3. Should have good contacts with the mills 4. Maintaining data, communication need to be well internally and externally 5. Inter department Interactions 6. Vendor Management

What this job involves: Being the bearer of SCM best practices We are hoping to employ an organized Director of Procurement to oversee logistics, planning and purchasing to ensure the consistency, cost-effectiveness, efficiency, and adequacy of the procurement process. They will be responsible for overseeing and facilitating the purchasing strategy, supervising teams of subordinate staff in purchasing, operations, and logistics, and ensuring all employees and processes meet the companys standards and designations for work quality. With such a lot at stake, you must have the ability to carry out and follow through on procedures that are vital in facility management, technology, and engineering. When you do site reviews, youll keep a lookout for opportunities to develop, innovate, and share within the global teams programmes that not only reduce costs, but also increase productivity. Spotting developments in international best practices and figuring out how to apply them locally is a constant, yet rewarding, challenge. This role also puts you in a unique position to promote our sustainability service strategies for achieving measurable improvements in diverse spent and onboarding diverse vendors who can be cost efficient. Bridging gaps in processes and controls As a Subject Matter Expert, youll contribute to the optimisation of processes, tools and documentation. At the front of your mind at all times is completion and compliance of the procurement audit process. Keeping planned preventive maintenance programmes and service contracts in place and the work practices of contractors in check are also your mandate. Safety first is your strapline and youll do this by maintaining safety procedures, including crisis management or business continuity and emergency procedures at all times. Getting our site teams on board our risk management and mitigation initiatives will also fall on your shoulders. Bringing new technologies Technology is our prime focus to deliver best in class services to our client in real estate which focuses around the ESG goals, employee experience and Artificial Intelligence and machine learning. The role is supposed to provide the leadership to explore and bring new technology solutions from market for our clients. Real estate utility and interior fitout projects Facility management is an evolving and 360 Degree role to manage clients expectations by ensuring smooth facilities operations, ensuring resiliency and delivering small/medium works projects for our clients. The role is supposed to provide the leadership to facilitate the supply chain management of projects for our clients Core Responsibilities Maintain knowledge of the market, in addition to current prices and fair rates for goods. Plan policies and procedures for efficiently, honestly, economically and productively purchasing goods for supply chain production and operation. Establish essential guidelines for approving purchase orders, set purchasing policies, manage inventory, budget for materials and continuously consider stock requirements, skills and account balances. Monitor, review and analyze bids and quotes with suppliers, including the negotiation of service agreements and contracts. Oversee sources for purchasing supplies. Maintain company budget and streamline costs Requirement Bachelors degree in Business Management/Engineering or similar relevant field preferred Previous experience in the field with demonstrable management experience Assertive with strong communication skills Excellent leadership and management skills Extensive field knowledge Strong leadership skills and the ability to direct others according to company standards Exemplary multitasking and organizational skills Excellent communication skills Risk & Resiliency Managing financial institution clients are always focussed on risk and resiliency. We have utmost focus on operational / equipment resiliency to ensure zero business interruptions through timely risk identification and mitigation. Leading and growing our teams In this role, youll manage team and information they need to level up their know-how in delivering procurement services. Youll equip them with the right training and support them in getting their accreditations. Working hand in hand with line managers, youll also be responsible for recruitment, performance planning and evaluations, succession planning and pay and reward programs. Sound like you To apply you need to be: Subject Matter Expert You should have 12-15 years of relevant experience in procurement management and minimum 5 years of experience in Facility management procurement. Roll-up-your sleeves attitude Do you have the skills, passion and aptitude to take on this role Are you ready and excited to champion business goals and continuous improvement initiatives that empower both our clients and our people Do you know how to build a diverse team and inclusive culture that brings out the best in everyone If yes, then this job is for you.

As a Technical Sales Support Executive (Customer Care Executive-Technical), you will be an integral part of our client company, one of India's leading PCB designers, manufacturers, and assemblers based in Ahmedabad. Your primary responsibility will be to provide pre-sales technical assistance, services, and product education to customers. You will work closely with the sales team to support services and provide the necessary technical and commercial backup. Your role will also involve supporting marketing activities by participating in trade shows, conferences, and other events. Additionally, you will be responsible for generating and processing new sales leads, inquiries, and purchase orders. Your excellent verbal and written communication skills will be essential as you interact with customers via email, phone calls, and chats to address their queries and concerns promptly and effectively. As a Technical Sales Support Executive, you will follow up with customers to ensure their satisfaction with the products or services provided. You will handle customer complaints efficiently, resolving issues in a timely manner. Your ability to persuade customers that our products or services best meet their needs in terms of quality, price, and delivery will be crucial to your success in this role. Moreover, you will provide hands-on support for customer care initiatives such as automated provisioning, online billing, order tracking, and detailed account management. You will have the opportunity to identify cross-selling and up-selling opportunities within the customer care experience, enhancing customer satisfaction and driving sales growth. To excel in this role, you must be a people-oriented individual with strong time management skills, basic math and computer literacy, and exceptional attention to detail. Your ability to handle customer relations and complaints, demonstrate crisis management skills, and engage customers effectively through various communication channels will be key to your success. If you are a dynamic and proactive individual looking to kickstart your career in technical sales support, we encourage you to apply for this exciting opportunity. Please share your updated resume with details of your present salary, expectations, and notice period if you are interested in joining our team.,