Public Relations Account Director

As a Public Relations Account Director at a Public Relations agency in Delhi, you will play a crucial role in leading client account teams and providing strategic direction for all account activities. Your responsibilities will include: - Leading client account teams to ensure the successful delivery of all account activities and managing client deliverables based on the specific scope of work - Ensuring high client satisfaction and retention by focusing on the agency's performance and addressing any feedback or issues promptly - Formulating insightful points-of-views, campaign ideas, and recommendations based on media, communications, and client landscape - Independently managing a client portfolio, identifying growth opportunities, and contributing to business development - Providing expertise on communications solutions and programs recommendations to clients, leveraging knowledge of the integrated communications landscape - Optimizing team staffing for efficient client servicing operations and motivating teams to collaborate effectively - Driving service quality, client retention, and growth while developing annual/quarterly plans for the assigned client portfolio - Offering senior-level counsel on media, crisis management, messaging, and developing professional relationships with key client representatives, journalists, analysts, and influencers - Mentoring, coaching, and managing team members to ensure their professional growth - Demonstrating the ability to work effectively under high-pressure, ambiguous, and complex situations in today's modern-day communications environment You should have 9-11 years of experience in public relations or a related field, strong problem-solving skills, and the ability to take immediate action on client feedback. Your proficiency in driving service quality, client retention, and growth, along with your expertise in developing communication strategies, will be essential for success in this role.,