532 Crisis Management Jobs - Page 9

ql-editor "> Overview: Sales, Business development, Business expansion, Networking, Order processing, Interaction with Customers, Quotation processing, Customer inquiry handling, Identifying new market opportunities, Customer satisfaction, Close coordination with Business Managers, Internal communication with Business Head/ Segment Head, MIS. Reports to: Business Development Manager / Business Manager/ Brand Head / Segment Head Qualification: BTech /BE in Electrical or Mechanical, Bachelor of Science (BSc), Diploma in Electrical or Mechanical / Any Graduate, 2-3 yrs work Experience, Relevant experience in Sales of Wires, Cables, Switchgears, Solar, Lighting, Panels, Meters etc., Good communication skills. Responsibilities & Duties: Sales Accountable for maintaining and growing Sales of the company products. Accountable to successfully achieve assigned annual targets. Responsible to achieve monthly maximum incentives against basket parameter in Employee Performance Monitoring Program of the Company. Responsible for increasing quotation conversation ratio. Closed and win quotation should be 40% (Considered Last 28 days Quotation) New Business Development. Responsible to increase customer database and achieve targets. Accountable for expansion of VISL brand (new areas / locations) Collection Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them. After Sales Service Responsible for resolving customer complaints and ensure customer delight. Take regular feedback from customers regarding products and services offered by VISL. Additional Skills: Strong crisis management and time management skills. Should be assertive and have an eye for detail. Ability to handle multiple tasks and work under pressure by meeting deadlines.

As a Public Relations Specialist at our company, you will play a crucial role in managing communication and relationships with various stakeholders of the school, such as parents, students, media, and the public. Located in Ambala, this full-time on-site position will require you to craft press releases, organize events, and uphold a positive image of the school. To excel in this role, you must possess excellent written and verbal communication skills. Your strong interpersonal abilities and relationship-building skills will be key in engaging with stakeholders effectively. Experience in PR campaigns, media relations, and crisis management will be beneficial, along with organizational skills to multitask and thrive under pressure. Knowledge of social media platforms, PR tools, and techniques is essential for this position. A Bachelor's degree in Public Relations, Communications, Marketing, or a related field is required. Any relevant experience in a similar role will be considered a plus. If you are a proactive and dynamic individual with a passion for public relations, we invite you to join our team as a Public Relations Specialist and contribute to maintaining a positive image for our school.,

You will be responsible for planning and executing digital PR campaigns, targeting online avenues and audiences to drive PR. You will need to build and nurture relationships with influencers, bloggers, and media outlets. Developing public relations plans for clients across various sectors will be a key part of your role. In addition, you will be tasked with creating media relations strategies to secure high-level and positive placements in print, broadcast, and online media. Your ability to craft compelling story narratives and effectively pitch them to the media will be crucial. You will also leverage existing media relationships while establishing new contacts within business and industry media circles. Handling media inquiries and interview requests will be part of your daily responsibilities. You will also be expected to generate content for press releases, byline articles, and keynote presentations, ensuring their proper distribution and dissemination. Evaluating opportunities for awards, partnerships, sponsorships, and speaking engagements will be an ongoing task. Furthermore, staying up-to-date with industry trends that impact the brand and providing recommendations on communication strategies will be essential. You will be required to anticipate and manage crisis situations effectively. Monitoring, analyzing, and reporting PR results on a monthly basis will also fall within your purview.,

As the Nursing Services Manager at our hospital, your main responsibilities will include coordinating and overseeing all nursing services. You will be in charge of planning and implementing orientation programs for new nursing staff, as well as organizing regular training sessions to enhance clinical practices. One of your key duties will be to ensure the rotation of nursing staff across different departments to guarantee high-quality patient care. You will also be responsible for meeting the total needs of patients by developing and implementing individualized nursing care plans. Regular rounds in the unit will be essential for you to address any nursing-related issues promptly. Additionally, you will review reports from nurse meetings, prepare duty rosters, and approve leave requests for staff nurses. Your role will involve collaborating with the NABH Internal audit team, authenticating monthly NABH documents, and participating in work evaluations and performance appraisals for all staff nurses. You will also be involved in crisis management within the nursing department and handle patient feedback and concerns regarding nursing care. Coordinating with HR for the recruitment of staff nurses, conducting interviews, and ensuring compliance with organizational policies will be part of your responsibilities. Maintaining confidentiality, resolving internal complaints among nurses, and updating patient details regularly will be crucial tasks. You will need to ensure that documentation is accurate and up-to-date, oversee billing activities, and track outsourced tests. Moreover, you will work closely with consultants to guarantee seamless patient care delivery. Personal grooming and maintaining discipline among nursing staff are also expected from you. Visiting all in-patients at least twice a day, collecting patient reports, and presenting them to the Medical Superintendent and consultants will be essential for effective patient care. For any further clarifications, please contact Shemial Kumar - HR at 8189959313. This is a full-time position with benefits including Provident Fund, yearly bonus, and a day shift schedule. The work location is in-person, and the application deadline is 02/09/2024.,

You should be well-versed in legal terminology and operations with a strong understanding of Micro Lap, LAP, HL product (NON-SARFAESI product will be added advantage). You should possess knowledge of current legal tools applicable in the industry and have experience in crisis management. Critical thinking and multitasking abilities are essential, along with excellent oral and written communication skills. Proficiency in Hindi is preferred but not mandatory. Vendor management skills are also required. Preferred qualifications include experience in drafting legal documents, the ability to work both with a team in a P.I. role and independently, and a problem-solving mindset. Knowledge of internal and external business practices and operations, strong analytical skills, and good Excel knowledge are important. Your responsibilities will include sending legal notices and intimations letters to delinquent customers, filing relevant suits, and initiating legal actions if notices yield no results. You will be responsible for coordination in cases of arbitration, conciliation, or any other alternate dispute mechanism available. Additionally, you will need to collaborate with external legal counsels in cases of legal suits filed by or against the company and follow up on delinquent cases for resolution when legal tools have been used. Close collaboration with the team on NBW, Arbitration Cases, and Repo Cases is also required.,

We are seeking enthusiastic graduates/post-graduates for our Media Monitoring and Reporting team. This role involves supporting our clients with comprehensive media analysis and reporting services. Responsibilities: Daily Media Monitoring: Deliver daily reports covering traditional and digital media mentions, news, and trends relevant to client interests . Ad-Hoc Reporting: Produce coverage reports, media audit reports, and in-depth monthly analyses on request. Data Interpretation & Reporting: Analyze media coverage and translate data into actionable insights that guide client strategy. Client Coordination: Manage client expectations by ensuring timely and accurate delivery of all reports and analyses. Provide additional support for specific client needs in crisis situations or special projects. Collaborative Efforts: Work closely with internal teams, media partners, and external stakeholders to ensure comprehensive media analysis and reporting for global markets. .

The Assistant Legal Manager (ALM) is a part of the HUL South Regional Legal Team. The ALM shall be primarily engaged in litigation management, brand protection strategy and implementation, and providing legal support for business in the region. Job Responsibilities include and are not limited to: Strategizing, drafting, filing, counsel management and providing necessary legal support with respect to litigations of the Company. Providing legal support on potential legal issues, disputes, regulatory issues, etc. of the Company. Providing legal support and advisory on intellectual property and brand protection activities. Providing corporate legal advisory on any legal issue pertaining to the Company. Providing legal advisory on compliances, identifying legal non-compliances and advising on ensuring compliances by the Company. Providing legal support and risk advisory to the Company. Provide legal support to Legal and/or Business Projects assigned by the Company. Awareness sessions and cascades for Legal and business and compliances with internal and external stakeholders. External advocacy with regulators and government authorities concerning legal/regulatory aspects concerning the company Travel, including but not limited for litigation, regulatory and government engagement, issue and dispute management, etc. Crisis Management and Support, key stakeholder management Such other tasks or activities as HUL deems necessary for the full and complete delivery of the tasks listed hereinabove. Essential requirements for the role: Bachelors/Masters degree in law At least 7 to 8 years experience as an in-house counsel in a comparable environment along with experience at a top tier law firm Complete and in-depth understanding of litigation at all forums Complete understanding of Indian law and legal requirements, including but not limited to contracts, intellectual property, labour laws and compliance Comfort with travel for stakeholder interactions or other official purposes. The position is full-time and based in Chennai, Tamil Nadu. Remote working is not an option for this role. Fluency or proficiency in Tamil/ Kannada/ Telugu/ Malayalam.

PUBLIC RELATIONS MANAGER IN A PTHOLOGY DEPARTMENT EFFECTIVE PR STRATEGIES ESSENTIAL SKILLS BUILDING & MAINTAINING RELATIONSHIPS WITH KEY SOCIAL MEDIA PRESENCE ,STRONG ONLINE COMMUNITY

You will be joining our school's administrative team as a dedicated and experienced Public Relations Officer (PRO). Your primary responsibility will be to develop and implement PR strategies aimed at enhancing the school's image and visibility. This will involve maintaining strong relationships with media, parents, and the community, as well as drafting press releases, newsletters, and social media content. Additionally, you will be tasked with organizing and promoting school events, academic achievements, and sports accomplishments. It will be your responsibility to handle both internal and external communications, including crisis management situations. Collaboration with school management to uphold the institution's brand and values will also be a key aspect of your role. To qualify for this position, you should possess a Bachelor's or Master's degree in Public Relations, Communications, Journalism, or a related field. Prior experience in PR, media handling, or school administration would be preferred. Strong communication and interpersonal skills are essential, as well as the ability to effectively manage social media and digital content. An enthusiasm for education, student engagement, and community outreach is highly valued. This is a full-time position based in Coimbatore, Tamil Nadu. If you are interested in this opportunity and meet the requirements, please submit your resume and cover letter to jobsatsjsvi@gmail.com. A graduate with relevant experience would be an ideal candidate for this role. Total work experience of 1 year is preferred for this position. Relocation to Coimbatore, Tamil Nadu, is required for this role.,

You will be joining our team in Chennai as a Senior Transportation Associate. Your primary responsibility will be to plan, coordinate, and execute transportation schedules and routes. You should have a minimum of 3 years of experience in transport management for corporate offices and a proven track record in this field. Your key responsibilities will include managing and allocating vehicle resources, ensuring timely and safe arrival and departure of the company's transportation, coordinating with drivers and other stakeholders, handling customer complaints and issues related to transportation, providing quick response and crisis management as per Business Continuity Plan, arranging alternate transportation during BCP situations, communicating with internal and external stakeholders, monitoring and reporting on transportation performance metrics, developing and implementing process improvements to increase efficiency and reduce costs, ensuring compliance with transportation regulations and laws, developing and maintaining relationships with transportation providers and partners, and collaborating with other departments to ensure smooth operations. To excel in this role, you should possess excellent organizational and communication skills, along with the ability to work in a fast-paced environment. Additionally, you must have at least 3+ years of experience in transportation management, a strong knowledge of transportation regulations and laws, and proficiency in transportation management software and systems. If you meet these qualifications and are eager to contribute to our dynamic team, we encourage you to apply now.,

noon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashion, and we're just getting started. We are a team of dynamic professionals who are aggressively ambitious, rapidly scaling, and uniquely positioned to capitalize on the rapid adoption of e-commerce in the Middle East. We are on an unconventional mission, developing the future of online shopping, and we're looking for top talent to join us on this mission. noon Food believes in successful partnerships with service that works both ways, championing local businesses from the region for the region. Their goal is to grow the food and beverage delivery sector and become the #1 food delivery player in the region. The noon Food team is small and dynamic, focused on introducing the noon Food service to the world. If you enjoy new challenges, are open to learning, and thrive in an entrepreneurial culture, this is the place for you. **Responsibilities:** - Manage and supervise departmental objectives and assist in the preparation and creation of the department's strategic objectives and reporting. - Proactively manage day-to-day operations through agents and team leaders for Noon Food. - Communicate customer sentiment trends, troubleshoot customer issues, handle escalated customer calls, and manage daily team administrative functions. - Provide assistance and guidance to team leaders to ensure service level targets are consistently achieved cost-effectively. - Create a successful team aligning Noon Food's mission and strategic objectives with team goals. - Assist in hiring, training, and maintaining agents and team leaders to ensure stability in Food's manpower skillsets, knowledge, and performance. - Ensure team leaders and agents meet and exceed monthly and quarterly performance targets by regularly coaching team members through scheduled documented performance meetings. - Address skillset improvement needs by working effectively with coaches and trainers. - Proactively monitor customer transaction trends, account/staff performance metrics, and highlight positive/negative trends. - Work closely with other function leads to align and improve cross-functional scope. - Stay updated on industry developments and apply best practices to areas of improvement. **Requirements:** - Bachelor's in Business Administration or a similar field. - 3+ years of successful experience as a call center manager/assistant manager/account manager in a fast-paced E-commerce Customer Success/Experience call center. - Ability to build great relationships and bring an upbeat, professional, and respectful approach to internal and external customers. - Strong data analysis and interpretation skills. - Efficient time management, multitasking abilities, and attention to detail. - Crisis management and creative problem-solving skills. - COPC HPMT or similar certification. - Experience/proficiency in programs like C-Zentrix, Zendesk, Google Suite, Microsoft Teams. - Excellent communication skills. **Ideal Candidates:** Candidates who thrive in a fast-paced, dynamic start-up environment, possess problem-solving skills, operate with a bias for action, and understand the importance of resourcefulness over reliance. We seek individuals who uphold high standards, exhibit radical candor, and are committed to excellence in hiring, collaborating with colleagues, and their own work. Every hire must actively contribute to raising the talent bar in the company to help achieve our vision.,

As a Senior Security Monitoring and Response Analyst - Technical Recovery, Operational Resilience at Mastercard, you will play a crucial role in supporting the resiliency of the organization's technical operations globally, with a focus on Technology Recovery and knowledge of Business Continuity. Your responsibilities will include partnering with the Enterprise Resilience Team to ensure regulatory compliance, conducting training sessions for business partners, and facilitating cross-functional review sessions to promote technology recovery requirements. To excel in this role, you should have extensive knowledge of Technology Recovery principles, a strong understanding of Business Continuity, Crisis Management, and Operational Resilience, and the ability to create documentation following department standards. Your analytical capabilities, communication skills, and willingness to drive process improvements through automation will be essential in this position. Key responsibilities will also involve monitoring schedules and project plans, facilitating exercise executions, managing recovery documentation, and identifying opportunities to enhance processes related to technology recovery. Effective communication with project teams, management, and stakeholders, as well as the ability to escalate issues when necessary, are critical aspects of this role. To be successful in this position, you must have excellent written and spoken English language communication skills, a relevant bachelor's degree or equivalent experience, and a minimum of three years of experience in a similar role. Holding a Certified Business Continuity Planner (CBCP) certification or a comparable certification is preferred. Experience with Fusion Risk Management Business Continuity software is advantageous. Your ability to work collaboratively with cross-functional teams, drive consistent and repeatable results, and manage complex projects with a sense of urgency will be essential in fulfilling the responsibilities of this role. Additionally, a passion for personal development, attention to detail, and superior time management skills are qualities that will contribute to your success in this position. By taking on this role, you will actively contribute to Mastercard's mission of building a sustainable world that unlocks priceless possibilities for all, while ensuring the security and resilience of the organization's technical operations on a global scale.,

You will be responsible for overseeing facility operations, ensuring service excellence, managing resources, and maintaining client satisfaction at assigned sites. The role demands strong leadership, problem-solving skills, and operational expertise to drive efficiency and compliance. Your key responsibilities will include leading new site mobilization, managing manpower, monitoring attendance, ensuring on-time delivery, overseeing waste elimination, and standardizing operational processes across sites. You will be required to track client satisfaction, manage complaints, conduct site inspections, and audits, ensure regulatory compliance, manage crisis situations efficiently, and handle profitability and cost optimization at the site level. In addition, you will need to coordinate with HR, Finance, Legal, and other departments, address staff welfare, plan training programs, ensure retention of staff, oversee resource allocation, and maintain adequate staffing. Your role will also involve preparing site assessment reports, maintaining performance metrics, providing MIS-based reporting for senior management, and ensuring proper documentation, reporting, and escalation of critical issues. The ideal candidate should preferably have a background in Hotel Management or relevant industry experience, with 3-5 years of experience in facility management, housekeeping, security, or operations. Strong leadership, problem-solving, crisis management, communication, and client-handling skills are essential for this role. The company you will be working for is a leading security and facility services provider with operations across 14 branches and a turnover of 400 crores. If you are interested in this position, please submit your resume and cover letter detailing your relevant experience and vision for the role to arthalata@nis.co.in.,

U wil play a pivotal role in driving the strategic direction, growth & operational excellence of our Public Relations firm's mixed Clients.Responsible for overseeing client relationships, leading high-impact campaigns & providing thought leadership Required Candidate profile This senior leadership role requires a deep understanding of the Mixed sector in PR Industry, exceptional communication skills, and the ability to manage a dynamic team in a fast-paced environment.

Key Responsibilities: Maintain entry/exit logs for staff, visitors, and patients Conduct regular rounds to ensure discipline and vigilance Monitor visitor policy enforcement, especially in ICUs and sensitive zones Daily security shift operations and patrols Monitor movement of patients, attendants, visitors, and VIPs Handle incidents like thefts, disputes, or emergencies with proper documentation Train guards on hospital-specific protocols (like code red, evacuation) Assist in audits and compliance reviews Oversee emergency protocols (fire, code blue, VIP movements, etc.) Coordinate with law enforcement, disaster response, and ambulance services Ensure compliance with NABH and other hospital safety standards Preferred candidate can share your resume to email - Jyotikapoor@fbd.amrita.edu, rahul.chauhan@fbd.amrita.edu

Key Responsibilities: Maintain entry/exit logs for staff, visitors, and patients Conduct regular rounds to ensure discipline and vigilance Monitor visitor policy enforcement, especially in ICUs and sensitive zones Daily security shift operations and patrols Monitor movement of patients, attendants, visitors, and VIPs Handle incidents like thefts, disputes, or emergencies with proper documentation Train guards on hospital-specific protocols (like code red, evacuation) Assist in audits and compliance reviews Oversee emergency protocols (fire, code blue, VIP movements, etc.) Coordinate with law enforcement, disaster response, and ambulance services Ensure compliance with NABH and other hospital safety standards Preferred candidate can share your resume to email - Jyotikapoor@fbd.amrita.edu, rahul.chauhan@fbd.amrita.edu

Key Responsibilities: Maintain entry/exit logs for staff, visitors, and patients Conduct regular rounds to ensure discipline and vigilance Monitor visitor policy enforcement, especially in ICUs and sensitive zones Daily security shift operations and patrols Monitor movement of patients, attendants, visitors, and VIPs Handle incidents like thefts, disputes, or emergencies with proper documentation Train guards on hospital-specific protocols (like code red, evacuation) Assist in audits and compliance reviews Oversee emergency protocols (fire, code blue, VIP movements, etc.) Coordinate with law enforcement, disaster response, and ambulance services Ensure compliance with NABH and other hospital safety standards Preferred candidate can share your resume to email - Jyotikapoor@fbd.amrita.edu, rahul.chauhan@fbd.amrita.edu

Key Responsibilities: Maintain entry/exit logs for staff, visitors, and patients Conduct regular rounds to ensure discipline and vigilance Monitor visitor policy enforcement, especially in ICUs and sensitive zones Daily security shift operations and patrols Monitor movement of patients, attendants, visitors, and VIPs Handle incidents like thefts, disputes, or emergencies with proper documentation Train guards on hospital-specific protocols (like code red, evacuation) Assist in audits and compliance reviews Oversee emergency protocols (fire, code blue, VIP movements, etc.) Coordinate with law enforcement, disaster response, and ambulance services Ensure compliance with NABH and other hospital safety standards Preferred candidate can share your resume to email - Jyotikapoor@fbd.amrita.edu, rahul.chauhan@fbd.amrita.edu

SOCIAL MEDIA COMMUNITY MANAGEMENT ASSOCIATE At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 40,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We re looking for people who are determined to make life better for people around the world. Position Overview: With more than half of the world s population active on social media, Lilly is seeking a high-capacity Social Media Community Management Associate to help accelerate its Social Media Center of Excellence in driving meaningful consumer and healthcare provider (HCP) engagement, improve health outcomes, and fuel business growth. The Social Media Center of Excellence is part of Lilly s Digital Engagement Team, joining leaders from the Enterprise Websites (EWI) and Search Capabilities teams who collectively design and deploy integrated, innovative, and scalable digital marketing strategies and solutions that address customer and business needs across Business Units, Functions, and Geographies. The Community Management Associate plays a crucial role in maintaining a positive and engaged social media online presence for Lilly and our brands. The role s primary responsibility is to support customer communications and foster meaningful conversations delivering best-in-class social care. Achieving this goal requires a passion for customer support, an ability to analyze and report on complex communications, a curiosity for what s possible, and an unrelenting desire to implement continuous improvement. Key Responsibilities: Community Engagement Monitor for adverse events (AE) and product complaints (PC) and report compliantly per Lilly policy. Oversee customer conversations applying tags for metrics tracking and managing replies where appropriate, while watching for trends around a brand or disease state. Collaborate with cross-functional teams, including Lilly Support Services (LSS), TechLilly, Medical, Legal, Regulatory, and other community management teams across the company by ensuring frequent, continuous, and effective communication with team members and key stakeholders. Regularly review existing content and keep all content updated to ensure completeness, consistency of messaging, and quality in accordance with ongoing strategic updates. Understand social media platforms and how each of them uniquely impacts audience behavior and content performance. Stay on top of upcoming trends and updates. Combine knowledge of how customers use platforms with user analytics to better understand the effects of these trends and recommend future strategies to brands. Analytics and Audience Insights Transform raw data into insightful information. Collect, organize, visualize, and assimilate social care data to better understand user engagement trends. Use the data and your knowledge of social media to support business decisions and generate meaningful results. Collaborate with and serve as a Social Care liaison between the CEH Social Media team and assigned brand teams to provide feedback, insights, and solutions for online engagement with customers. Support development and maintenance of social care dashboards and databases that are used to make decisions on future digital marketing and communications strategies and plans. Use data and visualizations to tell a story about what is happening on our channels. Dont just know the data; investigate and explain the why, using social care data to turn hunches into actionable ideas. Communications and Crisis Management Proactively share community management recommendations with Social Media Strategy and brand team members, including but not limited to new reactive responses. Craft compelling responses that are clear, concise, conversational, and compliant making use of text, video, and images. Maintain awareness of company risks and industry trends and proactively make recommendations about opportunities to engage, crafting timely, relevant responses to customer queries. Identify and address potential issues or negative feedback, working with the appropriate teams to resolve concerns and maintain a positive online environment. Operations, Quality, and Compliance Assist brand teams with assembling, formatting, and proofreading FAQs prior to MLRO submission. Partner with TechLilly to update content folders and perform quality review once FAQs have been uploaded in social media CRM tool. Work with community managers and third-party vendors to ensure compliance through training, implementation of quality standards and identifying and reporting non-compliance. Perform regular quality reviews of community manager and/or third-party agency work. Collaborate cross functionally to develop and maintain operational support documents (e.g., FAQs, procedures, job aids). Become an SME on the social media tool used in order to support business decisions related to configurations, automations, and AI, and coach others in their use of the tool. Team Expectations Work effectively and openly with other community managers across the organization to ensure consistency for the ways in which we engage with customers on social media platforms. Share learnings, execute efficiencies, and ensure alignment of goals and deliverables. Acquire a strong knowledge of our brands strategies, target patients, and key objectives. Build strong, trusting relationships with peers in the Lilly matrix, as well as third-party partners. Participate in learning and development opportunities to ensure delivery of exceptional value to our customers and Lilly business partners, including efforts to obtain expert level of understanding of the healthcare and pharmaceutical environment, trends in community management, innovation in vendor technology, and best-in-class customer engagements. Operate in a state of continuous compliance while meeting key business objectives. Help team achieve corporate diversity goals and objectives through active participation in diversity, equity, and inclusion initiatives. Ensure understanding of team priorities and make strategic tradeoffs to meet business objectives. Drive to continuous improvement to reduce time-on-task and operating expenses and fuel innovation. Quickly identify issues and areas of need or opportunity. Use escalation processes to proactively prevent issues, quickly resolve issues, and/or identify ways to leverage opportunities. Establish new/nurture existing relationships with various Lilly partners who are responsible for communicating with customers directly to ensure accurate, consistent customer messaging that resonates with the audience. Desired Skills: Proven track record in a client or customer service environment. Deep-rooted passion for customer service. Experience and desire to identify, address, and solve customer problems and concerns effectively along with the ability to stay calm when customers are stressed or upset. Experience working with social media content management systems such as Sprinklr, Sprout Social, Hootsuite or Khoros. Ability to maintain a large workload in a fast-paced, deadline driven environment, and to work on multiple tasks with minimal supervision. Ability to work independently and confidently make decisions. Compliance-minded. Possess strong oral and written communications skills including superior writing, grammar, editing and proofreading skills. Ability to effectively present information in one-on-one and group situations. Ability to write in a clear, concise, organized, and engaging manner for the intended audience. Ability to think and act effectively under pressure. Ability to adjust strategy or approach in response to the demands of a situation. Ability to adjust timelines, results, and expectations appropriately to changing needs. Ability to manage multiple projects and competing priorities. Ability to set priorities, goals, and timetables to achieve maximum productivity. Ability to display a high level of initiative, effort, and commitment toward completing projects in a timely manner. Willingness to build relationships and collaborate across the broader Lilly matrix. Strong team player with the ability to work effectively with employees at all levels. Prefer that candidate has pharmaceutical industry knowledge and the ability to translate how trends in news and customer conversations can impact Lilly and its brands. Proficient in Excel and or PowerBI Preference for candidates who also speak any of the following languages: Italian, French, German, Japanese, Portuguese, and Spanish Minimum Qualifications Bachelors degree Three+ years of experience working in customer service/customer care or social media Strong organizational skills and ability to maintain a large workload in a fast-paced, deadline driven environment. English proficiency (written and spoken) required. . .

About AirlinePros International AirlinePros International is a globally recognized leader in airline and travel representation, facilitating market access and driving sales and distribution from over 60 locations worldwide. With a commitment to integrity, passion, accountability, and quality partnerships, we support the success of over 70 airline and travel partners globally. We are an equal opportunity employer with a diverse team of dedicated professionals. If you are a dynamic and creative individual looking to make an impact, we invite you to join us as a Social Media Marketing Manager in our Marketing and Communications team. Role Overview As a Social Media Marketing Manager , you will leverage your creativity and strategic expertise to enhance our brand presence, engage our audience, and drive impactful marketing campaigns. You will be responsible for developing content, managing campaigns, and analyzing performance to optimize our digital strategy. Key Responsibilities Strategy Development & Implementation Create and execute strategic social media marketing plans aligned with business objectives. Collaborate with internal teams to integrate social media strategies with broader marketing initiatives. Content Creation & Management Develop engaging and brand-aligned content, including graphics, videos, and copy for . The selected candidate will be required to work from the office as needed. Compensation: We offer competitive salaries, commensurate with qualifications and experience. Join us and help shape the digital presence of a global leader in airline representation!

Job Description Who we are: Do you want to join our Geo-data revolution? Fugro s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. Job Purpose: The Health, Safety, Security and Environmental (HSSE) Manager is responsible for developing strategic HSSE programs that meet the company s vision and growth initiatives. The HSSE Manager is responsible to lead QHSSE functions and be responsible for further integrating the programs throughout the organization and into the overall culture. The HSSE Manager is the Companys Management Representative for Quality, Health, Safety, Security and Environment and has the obligation to report any operation which is considered to be in serious breach of the Company Policy and/or procedures to the Regional HSSE Director. Key Responsibilities: Operations: Develop and implement HSSE Strategies aligned with Corporate objectives, and operations. Ensure HSSE issues are managed across the organization, embedded into the organization culture and appropriately considered during all business decisions. Identify, assess and mitigate HSSE risk across the business by proactive risk assessment, engaging with Business line manager, & crew. Lead, administer, manage, develop and implement the Integrated Management System and associated records. Establish Team s KPI and objectives, monitor performance through regular checks, and reviews, provide support with improvement opportunities and development plans. Lead Crisis management plan, develop, test and monitor the process, provide improvement plans. Manage all aspects of HSSE document control concerning the review, revision, authorization and release. Ensure legal, regulatory and corporate requirements for the IMS are met and that the validity of the independent third party IMS certification to the ISO9001, ISO14001 and OHSAS 45001 standards is retained. Primary (first) point of contact on company s HSSE matters, IMS interpretations, and relevant issues. Report on the functioning and integrity of the Integrated Management System in the Management Meetings and ensure effective cascading of information throughout the organization to ensure an effective HSSE mindset and culture is maintained. Provide HSSE guidance for staff engaged on projects conducted onshore and offshore. Ensure achievement of the HSSE Improvement Plan. Lead investigations into incidents and near misses and ensure corrective actions identified are implemented and effective. Ensure regular inspections of working areas are carried out and set the example for other staff for adherence to the Management System. Personal: Ensure all employees and contractors are inducted into the Company HSSE Management System. Provide internal training to employees, supervisors and managers on HSSE related issues. Approve work reports of assigned staff and evaluate their performance. Administration: Maintain the filing of Management System documents in accordance with the relevant procedure. Plan and coordinate external certification audits of Company HSSE systems and ensure a regular program of internal HSSE audits is maintained and executed. Prepare required reports to management and analyse statistical HSSE performance. Provide HSSE guidance and support for staff preparing proposal and project documents and assist with other Ad Hoc requirements for documentation and questionnaires Specific Additional Duties: Ensure that business style is consistent throughout the Company. Assist Director in the improvement of the internal organization of the Company and distribution of news bulletins. Represent the Company in regard to IMCA membership. Required Experience & Skills: Minimum experience of 8-15 years. Minimum 5+ years of experience in people management. Ability to work well alongside peers, colleagues and partners to impact positively on business performance. Ability to persuade and negotiate. High levels of initiative and ability to work both independently, and to interact and contribute positively with others as part of a team. Takes ownership and initiative, acts with confidence and works under own direction. Ability to make prompt and clear decisions, which may involve tough choices or considered risk Broad knowledge of ISO9001, ISO14001 and OHSAS 18001 Quality and Safety Management Systems. Formal qualification in Safety discipline or adequate experience in Safety field e.g. NEBOSH (International) Diploma, or equivalent. Recognised Internal / Lead Auditor qualification. What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Our view on diversity, equity and inclusion: At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behavior and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro s purpose together create a safe and livable world and to each other. HSE Responsibilities: Responsible for ensuring safety of self and others at site. Prevent damage of equipment and assets Responsible for following all safety signs/procedures/ safe working practices Responsible for using appropriate PPE s Responsible for participating in mock drills. Entitled to refuse any to undertake any activity considered unsafe. Responsible for filling up of hazard observation card, wherever hazard has been noticed at site. Responsible for safe housekeeping of his work place. To stop any operation that is deemed unsafe To be able to operate fire extinguisher in case of fire To report an incident as soon as possible to immediate supervisor and HSE manager To complete HSE trainings as instructed to do so. Disclaimer for recruitment agencies:

Oversee operations, payroll, CRM management, policy implementation, KPI tracking, report creation, excel proficiency, customer service, crisis response, and employee management.

Roles and Responsibilities: Indirect purchase Sourcing material as per requirement Price negotiation P.O preparation Hand on experience in effectively procuring capital consumables and spares Assist in vendor development Assist D&D team in new development Knowledge of inventory management Preferred candidates Immediate joiners

Designation: Asst. Manager - Production (Injection Moulding) Qualifications: CIPET (or equivalent) with relevant experience. Experience: 10-12 years in a reputed automobile or auto ancillary industry involved in injection moulding of small and precise components. Job Requirements: A. Extensive Experience in Mould Process Setting, Robot Handling. B. Meticulous Planner as well as drive to execute as planned. C. Team player, Motivator, Problem Solving, Mediating attitude. Good Crisis Manager. D. Extensive Experience in Injection Moulding Machine Robotic operations. E. Preferable from small & precision component manufacturing industry. Job Responsibilities: Responsible for scheduling and achieving production targets of small and precise plastic injection moulded components as per customer schedule and organisation requirements. Responsible for 24 hours operations in the Injection Moulding Shop. Setting up of the ALL ELECTRIC Injection Moulding Machines and all its auxiliaries including Mould Temperature Controllers, Dehumidifying dryers, Vacuum Conveying Systems, Take-Off Robots etc. to ensure streamlined production line. Production planning, Moulding Process Setting and control, Man power planning, Moulding Operations control, Post Moulding Operations and ensuring timely shipments will be the core activities. Training and Mentoring of Moulding Supervisors and Operators. Ensuring compliance to systems like 5S, IATF 16949 standards, TQM and TPM etc.

Key Responsibilities Client Management & Communication Serve as the primary point of contact for client interactions and build strong client relationships Manage contracts, service-level agreements (SLAs), and address client concerns promptly Design professional presentations (MBR, site induction, initiatives) and create clear communications for advisories and facility guidelines Facility Operations & Maintenance Conduct regular floor inspections and submit reports within governance timelines Coordinate minor project works, track progress, and liaise with consultants and suppliers Manage asset inventory and health checkups, ensuring timely completion of Planned Preventive Maintenance Oversee repair and maintenance activities, coordinating with AMC vendors for timely delivery Access & Security Management Coordinate with the building team for visitor entries and promptly resolve related issues Ensure smooth visitor check-in processes and maintain security procedures Manage inward and outward material movement, including gate passes Resource & Inventory Management Monitor and maintain records for housekeeping, pantry, and stationery supplies Ensure availability of first aid kits and manage lost-and-found records Create Purchase Orders in the TEP Oracle System and verify/upload invoices. Compliance & Safety Ensure adherence to labor compliance, site procedures, building compliance, and landlord regulations Upload all required documents in ESG, iAuditor, ORSS, Intelex, and incident reporting systems on time Coordinate fire safety/fire drill training with the builder per local Fire NOC authority norms Support audits and certificate renewals as required Employee Experience & Events Conduct office tours for new joiners to ensure smooth onboarding Assist employees with workspace and resource-related requests Plan and execute internal events, collaborating with internal teams and external vendors Front Desk & Help Desk Management Manage reception area, ensuring cleanliness and orderliness of common spaces Proactively manage Help Desk/Service Now services to achieve or exceed KPIs Report Help Desk outputs to stakeholders and address operational challenges Qualifications Bachelor's degree in Facility Management, Business Administration, or related field 8+ years of experience in facility management or related role Strong communication and interpersonal skills Proficiency in Microsoft Office suite and facility management software Knowledge of health and safety regulations Excellent organizational and problem-solving abilities Skills Client relationship management Vendor management and negotiation Budget planning and control Team leadership and coordination Crisis management and resolution Technical understanding of building systems Multitasking and prioritization