Role & responsibilities : The primary objective of the position is to play a pivotal role in our data journey by providing hands-on support to design, implement and optimize data models and database structures that support business critical processes that harness the full value of its robust and dynamic data landscape. The role sits within the Global Tools reporting Team and is tasked with delivering solutions that report on both operational and managerial health. The role requires intermediate to expert skills that enable the individual to deliver a high level of service and to meet the expectation from the business.Preferred candidate profile :Collaborate with technical and business teams to ensure data requirements align with data principles and guidelines.Design, develop, and maintain conceptual, logical, and physical data models for transactional databases, data warehouses, data lakes, and more.Develop efficient data structures to enhance performance, quality, scalability, and reliability across data platforms.Ensure data models meet business needs are interoperable where possible and adhere to technical architecture standards, supporting various types of Data & AI use cases.Stay up to date with the latest technologies capabilities, and best practices.Provide guidance and support to the development team on the integration.Work closely with product owners and business stakeholders to define and refine the requirements.Collaborate with other architects and developers to ensure seamless integration of solutions with other systems.Document technical specifications, data models, and processes related.Identify opportunities for standardization and automate data maintenance processes.Foster a data-driven culture and advocate for the benefits of data management.Engage with leadership and functional leads to ensure alignment and support.Continuously improve the agile development process, incorporating feedback and lessons learned to enhance team productivity and efficiency. Lead the evaluation and selection of third-party tools and plugins to enhance the functionality and capabilities Foster a collaborative and empowered team environment, promoting effective communication, knowledge sharing, and cross-functional collaboration. Qualification, Experience and Skills:Educational Qualification : Minimum Bachelor's degree in IT/CS 8+ years of experience in enterprise data models, data structures, data engineering, or database design, management experience is a plusProficiency in data modelling for data from different domains( Data Vault, 3NF, Snowflakes, Star)Proficient in SQL and RDBMS (e.g., MySQL, PostgreSQL, Oracle, SQL Server, Synapse).Knowledge in Synapse analytics and large data model.Strong experience in data warehousing and big data technologies. Data Mesh/Data Product experience a plusFamiliar with cloud data services and infrastructure (Azure, AWS)Knowledgeable in data modeling tools (e.g, ERwin).Excellent communication skills for both technical and non-technical audiences.Bachelors degree or higher in Computer Science, Engineering, Information Systems, or a related field. Skills: Data modeling, DP-203, Reporting, Agile, ITIL

Role & responsibilities : Good understanding of IBM FileNet (P8 Content platform Engine) and 3-6 years of hands-on experience.Good to have Experience in Customization of Content Navigator Plugins and EDSKnowledge in Dojo scriptingGood knowledge on ACCE and FDM /FEM release processesGood knowledge on Case Manager with hands on experience on Work flow design, Page design, Security Design, Project Area, Script AdapterGood to have Hands on experience on Case Manager Solution Release & Migration Good Hands-on experience in implementing a case manager solution end to end (ICM 5.2+).Should have worked in ICN, Workplace XT Development experience in workflow solutions using FileNet capabilities.Should have hands on in code module development, ICN plugin development, event handlers, sweep jobs, entry template and EDS, FileNet Java API (CE & PE)Must have worked with CE/PE Java API.Good to have knowledge about FileNet logging and monitoringGood to have understanding of FileNet Database design(Oracle, SQL )Preferred experience in Case Analyzer, application programming in Java/JEE.Good to have experience with Integration Patterns and Knowledge of Service Oriented ArchitectureExperience in systems analysis and design skills, including data modelling and integration design patterns is and added advantageGood analytical skills, including the ability to understand business processes Good knowledge in IBM Business Automation Workflow and designing workflows.Good hands on in monitoring and optimising FileNet performance, ensuring high availability and reliability.Ability to troubleshoot system issues, workflow failures, and document processing errors.Ability to work with database teams to ensure efficient FileNet database performance (Oracle, SQL Server).Ability to evaluate new features and recommend enhancements to improve case management processes .

Role & responsibilities 1) Drive Global Infrastructure technical response to major incidents, establishing command and control through the entire incident lifecycle2) Drive collaboration of multiple technology skill sets via technical bridges and use of WAR rooms3) Authoritatively and confidently guide Major or potential major incidents to resolution; to make decisions on under pressing circumstances, that may have production impacting implications4) Provide updates in line with the agreed communications processes5) Build and Develop relationships from both a customer and technical point of view, driving global interaction with stakeholders and partners6) Must be able to multitask in a stressful environment7) Work with other teams to identify improvement opportunities and ensure end-to-end success of the Incident Management process8) Manage the operational support and oversee remediation activities with designated extended managed service providers9) Performs other work related duties as assigned10) Working knowledge of relevant technologies (e.g., Windows and Unix platforms, voice and data networks, LAN/WAN, security infrastructure, etc.)11) Helping to create business aligned support of the Incident Management process12) Experience with the ITSM ticketing tools such as Remedy/Service Now/HPSM for incident/ticket logging, updates & resolution.Preferred candidate profile Functional1) Demonstrates ability to analyze incident impact and take appropriate actions to mitigate or resolve the impact across multiple customer sites to enhance the availability and performance.2) Proven ability in maintaining and developing tools and resources to manage major incidents effectively3) Demonstrates ability to develop reusable solutions and workarounds that are innovative4) Ability to relate risks and challenges to operational priorities5) Maintains compliance with administrative, security, and documentation policiesTechnical (e.g. Coding (Java), Testing (Unit))1) Good technical competencies resulting from previous working experience at expert level within an IT operational or support environment.2) Experience of Web Services and/Cloud Platform3) Knowledge in Server OS platforms 4) Knowledge in Basic network technologies5) Microsoft Office knowledge (Word, Excel, Project, Powerpoint,)6) Basic knowledge about various software development methodologies, tools and databases 7) Basic knowledge about business applications /services in multiple domains.Perks and benefits

Role & responsibilities The ideal candidate should have minimum 10+ years of exclusive hands-on technical knowledge in Employee Central and related modules of SAP SF HR. This candidate would be performing in a role of Technical Product Owner liaising between technology and functional experts to ensure timely and quality deliverables. Prior experience of working in mid/large size organization across geographies is a must.Drives translation of product vision into technological requirements, in close alignment with Group stakeholders and is responsible for prioritizing the backlog with technical experts in the teamPrioritize the roadmap, considering technical capabilities and constraints.Improve communication among the customer, development team, and product management team;maximizing the customers value of the technical product resulting from the work of the teamAccountable for capturing client needs, prioritizing it with the help of the Agile Squad or experts for maximizing early value deliveryRepresents the customer view and is in charge of stakeholder managementRegularly provides updates and creates transparency towards the stakeholders on the plan and progress of the Agile Squad Knows the technical know-how of the product, steers the technical product lifecycle management and prioritizes consistently.Ensures that the technical Product backlogs for technology team are visible and understood by the agile Squad MembersPromotes the agile values, principles and way of workingEnsures that technical product increments are delivered in high quality (Definition of Done) and iteratively considering customer and stakeholder feedback thus ensuring continuous technical product improvement.Drives continuous improvement in Nexus Sync (cross-component).Supporting financial processes (e.g., effort estimate, remaining estimate booking)Collaborate with cross-functional teams to gather requirements, design solutions, and implement best practices for EC processes (additional knowledge on time and payroll would be excellent).Good to have integration experience with respective core modulesPreferred candidate profile SF HR module certification in Employee CentralPrior multi-geographical implementation experienceStrong articulation and communication skills (verbal, written, presentation)Build/mentors technical expertsSubject matter expert in SuccessFactors EC configuration, maintenance and processes (additional knowledge on time and payroll would be excellent)..Ability to work independently, manage multiple tasks, and meet project deadlines.High flexibility and willingness to deal with complex / multiple needs.Minimum of 2 Full Life-cycle implementations of SuccessFactors, from planning to configuration through go-live.Prior experience of working in agile set-up is an added advantage.Additional Perks and benefits are provided

Other Role & responsibilities Taking the initiative to architect technical solutions and drive implementationSynchronize architectural solution among Squads and resolve architectural differences and dependencies within the Tribe.Define critical non-functional requirements for the product.Manage architectural interdependencies with products of other TribesDesign and enforce architectural standardsReviewing and improving the security designs/architecture and concept and supporting that all obligations (regulatory, compliance, security documentation, etc.) are metPreferred candidate profile The ideal candidate has software developer background with a strong focus on tooling/automation as well as the strong desire to simplify the software development workflow for others.Excellent knowledge and experience in Java and common Java open source frameworks like Spring, Spring Boot - OSGI and Eclipse Extension Point concept (will be considered as a plus)Completely at ease with topics like Maven, JUnit, APIs, document and relational databases like MongoDB and PostgreSQLExperience with microservice architecture and established patterns for itUnderstand event-driven architectures and data streaming with KafkaKnow-how of a wide variety of cloud technologies, ideally with in depth know how of AWS service offerings and how to best use them for specific contexts. Knowledge oder underlying security concepts is a must, AWS solutions architect certification is a plus.Other Perks and benefits are provided

Role & responsibilities A good understanding of data warehousing concepts, including data warehouse technical architectures, infrastructure components, ETL/ELT and reporting/analytic tools Azure experience, including expert understanding of Azure Data Lakes Experience in the extraction of data from SQL servers Must have experience in at least two programming languages among Java, Scala or PythonExperience in wider financial services or insurance sector is preferred.High level of accuracy and attention to detail and the ability to simplify problems into component parts and deal with them systematically Understanding of Meta-data driven data ingestion using Kafka Experience in coaching / mentoring less experienced engineers through technical problem solving Strong customer / value focus Driven to deliver business value Desirable but not essential - understanding of Postgres databases Desirable but not essential - experience of data visualization tools (QlikSense etc) Preferred candidate profile Degree, MSc or PhD in a numerate or scientific discipline (e.g. Computer Science, Physics, Mathematics etc) 4+ years of experience in developing scalable solutions using big data technologiesHands-on development experience on Hadoop, spark, Hive, H-Base, KafkaExperience in ELK stackExperience in NoSQL databases like Cassandra, MongoDB etc Cloud experience (Azure(preferred) or AWS)Experience in application, data, and infrastructure architecture disciplinesTranslate, load, and exhibit unrelated data sets in various formats and sources like JSON, text files, Kafka queues, and log data.Proven design, coding, testing, and debugging skills and experience.Experience in end-to-end release of highly reliable applications including design, development, and testing.Understanding of Linux OS core principles, performance and tuningA solid understanding of database design and data manipulationExperience in building data processing, ETL and data pipelining workflowsPerks and benefits

Role & responsibilities Work with the ITSM Service Manager to develop and document IT Incident Management policies, processes, and procedures based on ITIL standard methodologies to ensure the quality of operations. Develop and implement IT service management strategies aligned with business goals. Plan and manage the IT service portfolio to ensure it meets current and future needs. Design new IT services or modify existing ones to improve quality and efficiency. Ensure that service designs are consistent with architectural standards and business requirements. Manage the transition of new or changed services into the operational environment. Ensure that IT services are delivered effectively on a day-to-day basis. Implement and oversee incident and problem management processes to resolve issues promptly. Driving the efficiency and effectiveness of the incident/problem management process track and ensure KPI adherence Identify opportunities, implement best practices and process improvements to enhance service delivery. Manage relationships with third-party service providers to ensure they meet agreed service levels. Monitoring of the tickets from service providers(providers), improve quality and suggest process improvements. Responsible to deliver Customer/Management reporting as per the agreed timelines. Ensure IT services comply with relevant legal, regulatory, and security requirements. Responsible for quality review and adherence for operations team. Coordinating interfaces between incident management and other service management processes. Assurance of application operations according to agreed SLAs - Incident, problem and change management. Constantly review incidents, Service requests ; to identify trends and opportunities for improvements Establish tools to improve the efficiency of the run processes as required. KMDB- Knowledge Management data base, Training the new joiners on incident/problem mgmt. Reporting (HRIT Cloud & HR Portal) (Ad hoc & Recurring) ARA (asset risk assurance) & DORA Audit for Cloud Integration, Data Loader & Qualtrics SPM (Service Portfolio Management) demand related activities for Phenom & Cloud Integration onboarding HR Portal Decommissioning SPM demand and related activitiesPreferred candidate profile University degree (Bachelor or equivalent)ITIL Service ManagementReporting, Data Analytics JIRA and ConfluenceMS Office SuiteExcellent communication and presentation skills.Perks and benefits

Role & responsibilities 1) Analysis of complex services, covering a diverse range of technologies and external vendors, to ensure that proposed changes are safe and fit for purpose, including comprehensive analysis of risk, business impact & continuity, back out plans, test plans, resource requirements and availability.2) Challenge proposed requests for change to ensure that the change is robust and that the impact on and risk to the organisation is minimal.3) Develop, implement and maintain Change Management policies and procedures and ensure that the entire organisation complies with the procedures.4) Develop and present Change Management reports as required.5) Establishment, ownership and chairing the Change Advisory Board (CAB).6) Support communication efforts - Support the design, development, delivery and management of communications.7) Support training efforts - Provide input, document requirements and support the design and delivery of training programs.8) Documenting and maintaining the Change Management policy, processes and standards.9) Identify potential risks and conflicts prior to a deployment and ensure that all necessary checks are carried out before providing change approval. 10) Evaluation and ensuring the readiness for change 11) Ensuring that key stakeholders are kept informed through the service and change lifecycle and that expectations are managed. 12) Reporting to operations leadership on change trends and events within the organisation that will impact the business operations. 13) During the planning and rollout of upgrades and changes, ensure that known issues are addressed and problems are escalated appropriately.14) Analyze incidents / problems registered by service desk to ensure future changes incorporate appropriate response to those incidents and problems. 15) Provides operational support for the Team Lead Preferred candidate profile University degree (Bachelor or equivalent) Technical Skills1) Strong technical competencies resulting from previous working experience at expert level within an IT operational or support environment.2) Experience of Web Services and/Cloud Platform3) Knowledge in Server OS platforms 4) Knowledge in Basic network technologies5) Microsoft Office knowledge (Word, Excel, Project, Powerpoint,)6) Basic knowledge about various software development methodologies, tools and databases 7) Basic knowledge about business applications /services in multiple domains. Functional Skills1) Demonstrable experience in a Change Management Role within IT2) Understanding of Enterprise Architecture, cloud IT environments etc.3) Strong analytical/fault finding/diagnostics skills4) Strong technical competencies resulting from previous working experience at expert level within an IT operational or support environment.5) A broad understanding of business and the cost/benefit business impact of decisionsPerks and benefits

Role & responsibilities Implementation and Configuration: Act as a subject matter expert in SuccessFactors Employee Central (EC) and Role-Based Permissions (RBP) modules. Gather and analyze business requirements to design and configure the system accordingly. Configure the system to support organizational structures, employee data, and role-based permissions.Stakeholder Collaboration: Collaborate with HR and other business stakeholders to understand their requirements and translate them into system configurations. Provide guidance and recommendations on best practices for utilizing the Employee Central and Role-Based Permissions modules. Collaborate with cross-functional teams to gather requirements, design solutions, and implement best practices for EC and RBP processes.System Maintenance and Support: Configure and maintain EC and RBP workflows, permission settings, and data visibility to ensure accurate and secure HR data management. Perform regular system maintenance activities, including updates, enhancements, and troubleshooting. Provide ongoing support to end users and address any system-related issues or questions. Conduct system testing and ensure the integrity of data and configurations. Documentation and Training: Create and maintain system documentation, including configuration guides and user manuals. Train end-users on the effective use of EC and RBP modules to optimize HR processes and ensure compliance with data privacy regulations.Continuous Improvement: Stay updated on the latest features and updates within SAP SuccessFactors Employee Central and Role-Based Permissions modules. Identify opportunities for system optimization and process improvements. Collaborate with technical teams and vendors to resolve any system integration or technical issues. Stay informed about industry trends and emerging technologies related to HR systems and processesAgile Delivery Experience: Proven ability to adapt to changing requirements and priorities in a fast-paced, dynamic environment. Familiarity with Agile tools and practices, such as Scrum, Kanban, and sprint planning. Demonstrated experience in collaborating with cross-functional Agile teams to deliver high-quality solutions within defined timelines. Good to have integration experience with respective core modulesPreferred candidate profile Certified in Employee Central with around 8+ years with in-depth knowledge of SAP SuccessFactors Employee Central and Role-Based Permissions modules, including configuration, data model, and security concepts.Strong understanding of HR domain and organizational processes.Strong analytical and problem-solving skills, with the ability to translate business requirements into system configurations.Familiarity with HR processes, organizational structures, and best practices in HR data management.Proven ability to manage multiple stakeholders and work effectively in a cross-functional team environment.Certification in SAP Time and Attendance and Payroll would be an added advantage.Good to have experience in Data Loader, Org Manager, Document Composer Tools Experience working in an Agile delivery environment, with a strong understanding of Agile principles and methodologies.Perks and benefits

Role & responsibilities Creating application in their respective operational portfolio.Maintaining and supporting the application codes they write for the applications.Implementing various design patterns Keep abreast of technology standards and industry trendsPreferred candidate profile Hands-on Experience with application programming in Java/J2EE.Experienced in Spring framework and related patterns in MVC and Boot.Hands on Experience with application programming in Angular, TypescriptGood knowledge of Design patterns and experience in implementations of those.Preferably hands on experience in DevOps patterns and practices. Hands-on experience preferred in cloud platforms (AWS/Azure/Openshift)Experienced in Service Oriented Architecture, WebServices (ReST/MicroServices) development. Knowledge in UNIX based Operating systems environments.Excellent analytical, problem solving skills. Should have knowledge in in database management, SQL, Hibernate, ORM, NoSQL.Good to have knowledge in Event Driven Architecture.Good understanding of microservice architecture and principles.Should have knowledge in CI tools like Jenkins.Should have worked with Git, Gitlab/ Github.Other Perks and benefits are provided

Role & responsibilities Application, Synthetic and infrastructure Monitoring using Dynatrace SaaSUse of Dynatrace to monitor/troubleshoot applications Performance and availability. Use of Dynatrace to set up alerting.Producing reports to meet application and infrastructure planning and management needs, on both a regular and ad-hoc basis.Providing advice and consultancy to management and technical teams on performance, capacity and availability matters, diagnostics and root cause analysis.Ensure that all relevant processes and procedures are adhered to.Dynatrace SaaS- Set up of alerting profiles, auto tags, maintenance windows, Custom events in Dynatrace- Use of Dynatrace APIs to create reports- Python programming (desirable)- TCP/IP network knowledge- Knowledge in UNIX, NT, W2000/3, and Oracle SQL- Unix Shell scripting- Knowledge on Different OS systems. Understanding of the needs and concepts of cross-platform, business process-oriented systems management.Data manipulation and reporting skills.Preferred candidate profile Minimum 3-5 years relevant experience monitoring domain Graduate of any discipline Knowledge on "Python" language/Unix Systems Shell scripting knowledge (Desirable) Strong analytical and numerical skills ITIL V3 Knowledge Good knowledge on IT Infrastructure

Role & responsibilities Ensure delivery of high-quality application software solutions that meets Business Users requirements by:Review requirements / architecture (escalate concerns/risks with Tech Managers/Architects)Design / Build / Unit Test and peer review as per SDLCMonitor application logs in all Dev / CI / ASM environments (aim for zero ERRORs; ensure appropriate information is logged to isolate issues)Profile code in DEV / CI (raise concerns with performance to Tech Managers/Architects)Identify risks/issues potentially impacting stability or performance (record in Component Designs & Jira and escalate to Tech Managers/Architects)Identify existing technical debt (record in Jira and escalate to Tech Managers/Architects)Prevent creating new technical debt (escalate to Tech Managers/Architects)Preferred candidate profile Requirements6+ years java development (J2EE, Spring), Web services (SOAP, XML, REST), Web development (HTML, JavaScript, JSP ORM (Hibernate), business rules engine. Worked/familiar with DB2 administration, Angular, AWS, JPA, Hibernate, CSSP3, Bootstrap, jQuery6+ years message modelling and mapping skills (OO design, UML, domain modelling) Worked across a number of programming languages. Knowledge of continuous integration development practices (Jenkins/Bamboo, Subversion/GIT, Maven) 6+ years experience with structured (Iterative or Agile Scrum) SDLC processesTomcat, Apache, IBM WebSphere, Eclipse IDE, IntelliJ IDE, IBM MQ, Cloud VMs, Linux6+ years delivering software into production for an insurance or financial services organization. Experience with structured (Iterative or Agile Scrum) SDLC processes Good understanding of insurance lifecycle policy & claims.Special Considerations:Experience in the insurance or financial services industry is highly desirable.Knowledge of the insurance lifecycle policy & claims is a plus.