Team Manager

As a Team Manager at our Noida Sector-2 location, you will be responsible for supervising staff, ensuring high levels of customer service, managing operations, handling financial tasks, reporting to senior management, engaging with customers for growth, and managing crisis situations effectively. With 7 years of experience, you will report directly to the Managing Director and play a crucial role in the smooth functioning of daily business operations. - Supervise staff by training, coaching, and providing support - Monitor attendance, leave, and performance, offering feedback as needed - Ensure high standards of customer satisfaction and maintain service quality - Oversee daily business operations and ensure a smooth workflow - Prepare budgets, control expenses, manage cash registers, and track sales targets - Report to senior management with updates, maintain records, and hold team meetings - Promote services, gather customer feedback, and work on improvements for customer engagement and growth - Handle emergencies, sudden changes in staff or resources, and make quick decisions to keep operations running smoothly - 7 years of experience in staff supervision, customer service, operations management, financial planning, reporting & communication, customer engagement & growth, and crisis management - Immediate joiner preferred,