I. Primary Responsibilities Prepare placement slips, generate UMR, calculate premiums, issue debit and credit notes for Cedants and Re-insurers Perform sanction checks on booked accounts, verify policies booked after inception, and organize debit notes, credit notes, and tax invoices for future reference Suggest and implement improvements to accounting processes for enhanced efficiency and accuracy Collaborate with internal teams, communicate with clients and liaise with regulatory bodies to ensure smooth operations and compliance II. Additional Responsibilities Understanding of best practices in business processes and quality assurance Ability to work independently and as part of a team to achieve quality and compliance objectives Commitment to maintaining confidentiality and handling sensitive information appropriately Willingness to continuously learn and develop new skills to enhance audit effectiveness Publish dashboards to suggest the improvement in matched and unmatched revenues III. Skills and Competencies Technical Proficiency and Understanding of Insurance service Excellent Written and Oral communication skills Interpersonal skills Ownership and Accountability Insurance domain knowledge IV. Minimum Qualifications Education Graduate in Finance/Accounting or Postgraduate with any Specialization Degree Bachelor / Master Licenses/Certificates Insurance Certification will be the additional advantage Work Experience Minimum 1+ year of experience of Quality Analysis in Insurance domain & reconciliation process Collaborate with Underwriters and Claims Adjusters. Experience with Post Policy Placements
1) Investigate the circumstances surrounding marine incidents, such as collisions, groundings, or cargo damage. 2) Assess the extent of damage to vessels, cargo, or freight, and estimate the cost of repairs or replacement. 3) Appropriately document information on claim file 4) Maritime law and regulations 5) Claims handling procedures 6) Insurance regulations and laws
1) Investigate the circumstances surrounding marine incidents, such as collisions, groundings, or cargo damage. 2) Assess the extent of damage to vessels, cargo, or freight, and estimate the cost of repairs or replacement. 3) Appropriately document information on claim file 4) Maritime law and regulations 5) Claims handling procedures 6) Insurance regulations and laws
Job description The role of the Junior adjuster will be to provide assistance to the claim adjuster in claim related activities. Learn and follow best practices of clients and Gallagher Bassett (GB) as well as claims requirements, standards and practices as required by applicable state statutes. Interface with, and obtain information from, claimants, clients, vendors and other resources as requested by the claim Resolution Manager. Appropriately document information on claim file Maintain effective and ongoing communication with various internal and external contacts. Additional Responsibilities To be a good team player and assist in other team members claims in their absence. Skills and Competencies Problem solving skills : Investigative, analytical, detail-oriented nature. Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements. Exceptional commitment to customer service. Interpersonal Skills : Demonstrates solid relationship building skills by being approachable, responsive and proactive. Should demonstrate collaborative working Communication : Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. Attitude: Positive Mindset, maturity and friendly behavior. Flexibility: Should be flexible with shifts. Claims Knowledge: Fair knowledge of claims lifecycle and terminologies. Minimum Qualifications Education Major Any Graduate or Post Graduate Degree Bachelor Master Licenses/Certificates Claims related certification from recognized institution( CII, The Institutes, India Institute of Insurance)( Desirable) Work Experience Prior experience of working in end to end claims handling or at least 3 to 4 processes involving various stages of claims lifecycle( Required)
Service Support Manager plays a crucial role in 1)Managing corporate customer support operations 2)Ensuring high-quality Renewal & New Business service delivery 3)Participate in strategic renewal meetings 4)Ensuring smooth delivery of GCoE services 5)Co-ordinate with Service Team Managers to identify opportunities/development areas 6)Act as dedicated member from GCoE for Account Executives & Account Handlers 7)Responsible for end-to-end support of the policy lifecycle services 8)Participate in Renewal Strategic review meetings alongside Executives & Handlers 9)Support a team of 4 to 6 Onshore Account Handlers 10)Take Proactive measures to initiate pre- and post-renewal activities promptly 11)Monitor and follow up on triggered activities, ensuring their accuracy and timely completion 12)Handle queries effectively, aiming to minimize re-work at service center 13)Collaborates with branch to identify activities that can be offshored to service center 14)Maintain a positive relationship with branch staff to enhance overall customer experience
Role mandates: 1. 3+ Years on experience into P&C, BFSI or Customer Service Voice experience. 2. Good communications & interpretation skills are required. 3. Location: Pune 4. Shift: US Shifts 5. Graduates with experience only. Responsibilities: 1. Co-ordinating & collecting information from different stakeholders that requires underwriting & binding accounts/policies. 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients. 3. Ensure all documents/information available in file for policy servicing teams. 4. Triaging endorsements & cancellations. 5. Facilitating & managing miscellaneous activities that do not require Underwriting decision making. Interested Candidates to share their resumes at [HIDDEN TEXT] 9226157997 SHARE | REFER | APPLY
Description We are seeking a skilled Claims Adjustment professional with experience in Property Casualty, Motor, Airline, and Marine claims. The ideal candidate will have a strong background in evaluating and processing insurance claims, ensuring accurate and fair settlements. Responsibilities Evaluate and process claims related to Property Casualty, Motor, Airline, and Marine sectors. Investigate and assess the validity of claims by gathering relevant information and documentation. Communicate with clients, insurance agents, and other stakeholders to resolve claim issues. Negotiate settlements with claimants and ensure compliance with company policies and regulations. Prepare detailed reports and documentation regarding claims for record-keeping and auditing purposes. Skills and Qualifications 3-8 years of experience in claims adjustment or a similar role in the insurance sector. Strong analytical skills to assess claims and determine validity. Excellent communication skills, both written and verbal, to interact with clients and team members. Knowledge of insurance policies and regulations relevant to Property Casualty, Motor, Airline, and Marine sectors. Identifying and booking claims. Generate closing statements to facilitate the settlement of claims. Interested candidates can share resume to [HIDDEN TEXT]
Location :Mumbai Shift Timings: US Shifts (6:00 PM 3:00 AM, 9:00 PM 6:00 AM) Position Overview: We are seeking a dynamic and experiencedCustomer Support Operations Managerto oversee and manage customer support operations in the insurance domain. The ideal candidate will ensure compliance with regulatory standards, deliver exceptional customer service, and drive the timely and high-quality completion of client-level due diligence requirements. This role combines technical expertise, leadership skills, and a customer-centric approach to deliver excellence in service support. Key Responsibilities: Primary Responsibilities: Serve as theprimary point of contactfor the US onshore branch, providing comprehensive support. Ensure compliance withinsurance regulatory standards, guidelines, policies, and procedures. Manage theend-to-end policy lifecycle services, including renewals and client-level due diligence. Support a team of4-5 Client Managershandling approximately70 accountsat the branch. Conduct and oversee renewal activities with a focus on accuracy and timeliness. Build and maintain strong relationships with onshore branch staff to enhance the overall customer experience. Coordinate with internal operations teams to ensure timely completion of renewal activities. Handle client queries and escalations effectively, minimizing rework at the service center. Identify risks and issues, navigating them successfully to resolution. Manage multiple tasks independently with strongtime management and organizational skills. Additional Responsibilities: Demonstrate initiative and creativity, with excellent presentation, written, and communication skills. Understand Client Manager requirements and complete renewal documentation, including: Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Leverage prior experience in the insurance domain to deliver high-quality results. Exhibit self-reliance and a proactive approach to resolving complications with innovative solutions. Key Qualifications: Experience:Any prior experience in the insurance domain is required. Communication Skills:Excellent verbal and written communication skills to coordinate effectively with onshore clients and stakeholders. Technical Expertise:Strong understanding of insurance regulatory standards and policy lifecycle processes. Leadership Skills:Ability to manage and support a team while fostering positive relationships with stakeholders. Problem-Solving:Proactive in identifying risks and resolving issues creatively and efficiently. Why Join Us Work with a Global Leader:Join a company that is recognized as one of the largest insurance brokerage firms in the world, offering unparalleled opportunities to grow your career in the insurance domain. Dynamic Industry Exposure:Be part of a fast-paced and evolving industry where your expertise will contribute to delivering tailored insurance solutions and exceptional customer experiences. Collaborative Environment:Work closely with onshore clients, stakeholders, and a supportive team that values your contributions and encourages innovation. Professional Growth:Gain hands-on experience managing complex insurance operations, enhancing your leadership, technical, and problem-solving skills. We encourage you to apply and be part of our team! Interested Candidates drop your resume on: [HIDDEN TEXT] or contact on: 9356728240