I. Primary Responsibilities Prepare placement slips, generate UMR, calculate premiums, issue debit and credit notes for Cedants and Re-insurers Perform sanction checks on booked accounts, verify policies booked after inception, and organize debit notes, credit notes, and tax invoices for future reference Suggest and implement improvements to accounting processes for enhanced efficiency and accuracy Collaborate with internal teams, communicate with clients and liaise with regulatory bodies to ensure smooth operations and compliance II. Additional Responsibilities Understanding of best practices in business processes and quality assurance Ability to work independently and as part of a team to achieve quality and compliance objectives Commitment to maintaining confidentiality and handling sensitive information appropriately Willingness to continuously learn and develop new skills to enhance audit effectiveness Publish dashboards to suggest the improvement in matched and unmatched revenues III. Skills and Competencies Technical Proficiency and Understanding of Insurance service Excellent Written and Oral communication skills Interpersonal skills Ownership and Accountability Insurance domain knowledge IV. Minimum Qualifications Education Graduate in Finance/Accounting or Postgraduate with any Specialization Degree Bachelor / Master Licenses/Certificates Insurance Certification will be the additional advantage Work Experience Minimum 1+ year of experience of Quality Analysis in Insurance domain & reconciliation process Collaborate with Underwriters and Claims Adjusters. Experience with Post Policy Placements
1) Investigate the circumstances surrounding marine incidents, such as collisions, groundings, or cargo damage. 2) Assess the extent of damage to vessels, cargo, or freight, and estimate the cost of repairs or replacement. 3) Appropriately document information on claim file 4) Maritime law and regulations 5) Claims handling procedures 6) Insurance regulations and laws
1) Investigate the circumstances surrounding marine incidents, such as collisions, groundings, or cargo damage. 2) Assess the extent of damage to vessels, cargo, or freight, and estimate the cost of repairs or replacement. 3) Appropriately document information on claim file 4) Maritime law and regulations 5) Claims handling procedures 6) Insurance regulations and laws
Job description The role of the Junior adjuster will be to provide assistance to the claim adjuster in claim related activities. Learn and follow best practices of clients and Gallagher Bassett (GB) as well as claims requirements, standards and practices as required by applicable state statutes. Interface with, and obtain information from, claimants, clients, vendors and other resources as requested by the claim Resolution Manager. Appropriately document information on claim file Maintain effective and ongoing communication with various internal and external contacts. Additional Responsibilities To be a good team player and assist in other team members claims in their absence. Skills and Competencies Problem solving skills : Investigative, analytical, detail-oriented nature. Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements. Exceptional commitment to customer service. Interpersonal Skills : Demonstrates solid relationship building skills by being approachable, responsive and proactive. Should demonstrate collaborative working Communication : Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. Attitude: Positive Mindset, maturity and friendly behavior. Flexibility: Should be flexible with shifts. Claims Knowledge: Fair knowledge of claims lifecycle and terminologies. Minimum Qualifications Education Major Any Graduate or Post Graduate Degree Bachelor Master Licenses/Certificates Claims related certification from recognized institution( CII, The Institutes, India Institute of Insurance)( Desirable) Work Experience Prior experience of working in end to end claims handling or at least 3 to 4 processes involving various stages of claims lifecycle( Required)
Service Support Manager plays a crucial role in 1)Managing corporate customer support operations 2)Ensuring high-quality Renewal & New Business service delivery 3)Participate in strategic renewal meetings 4)Ensuring smooth delivery of GCoE services 5)Co-ordinate with Service Team Managers to identify opportunities/development areas 6)Act as dedicated member from GCoE for Account Executives & Account Handlers 7)Responsible for end-to-end support of the policy lifecycle services 8)Participate in Renewal Strategic review meetings alongside Executives & Handlers 9)Support a team of 4 to 6 Onshore Account Handlers 10)Take Proactive measures to initiate pre- and post-renewal activities promptly 11)Monitor and follow up on triggered activities, ensuring their accuracy and timely completion 12)Handle queries effectively, aiming to minimize re-work at service center 13)Collaborates with branch to identify activities that can be offshored to service center 14)Maintain a positive relationship with branch staff to enhance overall customer experience
Role mandates: 1. 3+ Years on experience into P&C, BFSI or Customer Service Voice experience. 2. Good communications & interpretation skills are required. 3. Location: Pune 4. Shift: US Shifts 5. Graduates with experience only. Responsibilities: 1. Co-ordinating & collecting information from different stakeholders that requires underwriting & binding accounts/policies. 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients. 3. Ensure all documents/information available in file for policy servicing teams. 4. Triaging endorsements & cancellations. 5. Facilitating & managing miscellaneous activities that do not require Underwriting decision making. Interested Candidates to share their resumes at [HIDDEN TEXT] 9226157997 SHARE | REFER | APPLY
Description We are seeking a skilled Claims Adjustment professional with experience in Property Casualty, Motor, Airline, and Marine claims. The ideal candidate will have a strong background in evaluating and processing insurance claims, ensuring accurate and fair settlements. Responsibilities Evaluate and process claims related to Property Casualty, Motor, Airline, and Marine sectors. Investigate and assess the validity of claims by gathering relevant information and documentation. Communicate with clients, insurance agents, and other stakeholders to resolve claim issues. Negotiate settlements with claimants and ensure compliance with company policies and regulations. Prepare detailed reports and documentation regarding claims for record-keeping and auditing purposes. Skills and Qualifications 3-8 years of experience in claims adjustment or a similar role in the insurance sector. Strong analytical skills to assess claims and determine validity. Excellent communication skills, both written and verbal, to interact with clients and team members. Knowledge of insurance policies and regulations relevant to Property Casualty, Motor, Airline, and Marine sectors. Identifying and booking claims. Generate closing statements to facilitate the settlement of claims. Interested candidates can share resume to [HIDDEN TEXT]
Location :Mumbai Shift Timings: US Shifts (6:00 PM 3:00 AM, 9:00 PM 6:00 AM) Position Overview: We are seeking a dynamic and experiencedCustomer Support Operations Managerto oversee and manage customer support operations in the insurance domain. The ideal candidate will ensure compliance with regulatory standards, deliver exceptional customer service, and drive the timely and high-quality completion of client-level due diligence requirements. This role combines technical expertise, leadership skills, and a customer-centric approach to deliver excellence in service support. Key Responsibilities: Primary Responsibilities: Serve as theprimary point of contactfor the US onshore branch, providing comprehensive support. Ensure compliance withinsurance regulatory standards, guidelines, policies, and procedures. Manage theend-to-end policy lifecycle services, including renewals and client-level due diligence. Support a team of4-5 Client Managershandling approximately70 accountsat the branch. Conduct and oversee renewal activities with a focus on accuracy and timeliness. Build and maintain strong relationships with onshore branch staff to enhance the overall customer experience. Coordinate with internal operations teams to ensure timely completion of renewal activities. Handle client queries and escalations effectively, minimizing rework at the service center. Identify risks and issues, navigating them successfully to resolution. Manage multiple tasks independently with strongtime management and organizational skills. Additional Responsibilities: Demonstrate initiative and creativity, with excellent presentation, written, and communication skills. Understand Client Manager requirements and complete renewal documentation, including: Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Leverage prior experience in the insurance domain to deliver high-quality results. Exhibit self-reliance and a proactive approach to resolving complications with innovative solutions. Key Qualifications: Experience:Any prior experience in the insurance domain is required. Communication Skills:Excellent verbal and written communication skills to coordinate effectively with onshore clients and stakeholders. Technical Expertise:Strong understanding of insurance regulatory standards and policy lifecycle processes. Leadership Skills:Ability to manage and support a team while fostering positive relationships with stakeholders. Problem-Solving:Proactive in identifying risks and resolving issues creatively and efficiently. Why Join Us Work with a Global Leader:Join a company that is recognized as one of the largest insurance brokerage firms in the world, offering unparalleled opportunities to grow your career in the insurance domain. Dynamic Industry Exposure:Be part of a fast-paced and evolving industry where your expertise will contribute to delivering tailored insurance solutions and exceptional customer experiences. Collaborative Environment:Work closely with onshore clients, stakeholders, and a supportive team that values your contributions and encourages innovation. Professional Growth:Gain hands-on experience managing complex insurance operations, enhancing your leadership, technical, and problem-solving skills. We encourage you to apply and be part of our team! Interested Candidates drop your resume on: [HIDDEN TEXT] or contact on: 9356728240
Gallagher is hiring for UK/US INSURANCE PROCESS(HYBRID) I. Minimum Qualifications Education : Bachelor's/ Master's Work Experience: 1. Graduate with minimum 3/4 years of experience in UK/US Insurance Domain I. Position Summary Service Support Manager plays a crucial role in o Managing corporate customer support operations o Ensuring high-quality Renewal & New Business service delivery o Participate in strategic renewal meetings o Ensuring smooth delivery of GCoE services o Co-ordinate with Service Team Managers to identify opportunities/development areas I. Primary Responsibilities Act as dedicated member from GCoE for Account Executives & Account Handlers Responsible for end to end support of the policy lifecycle services Participate in Renewal Strategic review meetings alongside Executives & Handlers Support a team of 4 to 6 Onshore Account Handlers Take Proactive measures to initiate pre and post-renewal activities promptly Monitor and follow up on triggered activities, ensuring their accuracy and timely completion. Handle queries effectively, aiming to minimize re-work at service center Collaborates with branch to identify activities that can be offshored to service center Maintain a positive relationship with branch staff to enhance overall customer experience Interested candidate's can share your resume to [HIDDEN TEXT] Number: 8830743694(Call/Whatsapp)
Wakin Drive - Gallagher - Walkin Drive - 27th Sept 2025. Contact Center/International Voice/Insurance/Property Insurance/ Bpo experience candidates are eligible. Contact Person- Sai Garde Please find attached link for Pune drive. Link - https://forms.office.com/r/dWKeewRuGm Role mandates: 1. 3+ Years on experience into P&C, BFSI OR Contact Center domain 2. Good communications & interpretation skills are required 3. Location: Pune 4. Shift: US Shift I.Primary Responsibilities Assist Underwriters in day-to-day duties by: 1.Co-ordinating & collecting information from different stakeholders that requires underwriting & binding accounts/policies, 2.Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3.Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4.Ensure all documents/information available in file for policy servicing teams, 5.Handling questions & communication with stakeholders via email & inbound/outbound calls, 6.Updating & ensuring compliance to SL affidavits requirements, 7.Triaging endorsements & cancellations, 8.Facilitating & managing miscellaneous activities that do not require Underwriting decision making 9.Collaborate with branch on month end binders and reduce penalties on state requirements 10.Foster and maintain a positive relationship with branch staff to enhance overall customer experience
Walkin Drive- Gallagher- US Healthcare Backoffice process -27th Sept 2025 Note- International voice experience candidates are considerable 3 years of experience /Graduates Contact Person- Sai Garde - Venue: 9th Floor, C Wing, Embassy 247 Park, Lal Bahadur Shastri Rd, Vikhroli West, Mumbai, Maharashtra 400083 - Please find attached scanner & link for Mumbai drive. - Link : https://forms.office.com/r/gxRLitQqgu 1. Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures Responsible for end to end support of the policy lifecycle services Support a team of 4 - 5 Client Managers (70 Accounts) at the branch Be a US Health Insurance domain expert to conduct end to end renewal activities Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience Co-coordinating with internal operations team to get the renewal activities completed on time Handle queries effectively, aiming to minimize re-work at service center Ability to identify risks, issues and successfully navigate through to completion Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once 2. Minimum Educational Required- Graduation is mandatory Excluding LLB & Pharma Work Experience: 1. Graduate with 3-5 years of experience in an Insurance domain 2. Insurance certification good to have 3. Transition/onboarding of service - good to have 4. SPOC - Single Point of Contact role for operations - good to have 5. Onshore travel experience good to have 6. Valid U.S. Visa good to have Fill | Gallagher Center of Excellence-Walkin Drive for 27th September Insurance Pune Note : Please complete the form using your Government ID or Aadhaar ID. Ensure all information is accurate, as no changes can be made once the form is submitted.
Walkin Drive- Gallagher- US Healthcare Backoffice process - 11th October 2025 Venue: 3 rd Floor, Delta 2, Giga space, Viman Nagar, Pune 411014 Contact Person- Poonam Karde (Mention Poonam Karde on resume while coming for Walkin Drive) 1. Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures Responsible for end-to-end support of the policy lifecycle services Support a team of 4 - 5 Client Managers (70 Accounts) at the branch Be a US Health Insurance domain expert to conduct end to end renewal activities Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience Co-coordinating with internal operations team to get the renewal activities completed on time Handle queries effectively, aiming to minimize re-work at service center Ability to identify risks, issues and successfully navigate through to completion Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once 2. Minimum Education Required- Graduation is mandatory Excluding LLB & Pharma 3. Work Experience: 1. Graduate with 3-5 years of experience in an insurance domain 2. Insurance certification good to have 3. Transition/onboarding of service - good to have 4. SPOC - Single Point of Contact role for operations - good to have 5. Onshore travel experience good to have 6. International voice experience candidates are considerable 3 years of experience /Graduate
Walkin Drive- Gallagher- Senior Analyst (TA-CSR) - 11th October 2025 Contact Person- Sai Garde (Mention Sai Garde on resume while coming for Walkin Drive) Role mandates: - 3+ Years on experience into P&C, BFSI or Customer Service Voice experience. - Good communications & interpretation skills are required. - Location: Pune - Shift: US Shifts - Graduates with experience only. Excluding LLB & Pharma Responsibilities: 1. Co-ordinating & collecting information from different stakeholders that requires underwriting & binding accounts/policies. 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients. 3. Ensure all documents/information available in file for policy servicing teams. 4. Triaging endorsements & cancellations. 5. Facilitating & managing miscellaneous activities that do not require Underwriting decision making.
Placement: Draft / Finalize Proposal & terms Draft Market Presentation Request for Quotes Create Quote Comparison Create RFQ Invoicing Initiate ad hoc requests / review GCOE output Create / Update Enquiry Chase Proposal Forms Prepare Cover Note/EOC Prep Authorization to Bind / Binding Instructions Enhanced Policy Chasing Send Policy Documents to Client Policy Checking Maintain Renewal Lists / Trackers Handle booking inquiries for all potential clients on our system Book the business on the system, ensuring all the transactions are accurately recorded and aligned with the clients requirements Generate closing statements to facilitate the collection of premium Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly Claims: Identifying and booking claims: Our team identifies valid claims as per the slip, books them in the system and ensures all claim details are accurately documented Generating closings: We generate closing statements to facilitate the settlement of claims Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly I.Additional Responsibilities Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly Ability to think critically and make sound judgments based on the evidence presented. Understanding of best practices in business processes and quality assurance. Ability to work independently and as part of a team to achieve quality and compliance objectives. Commitment to maintain confidentiality and handling sensitive information appropriately. Willingness to continuously learn and develop new skills to enhance audit effectiveness. II.Skills and Competencies Technical Proficiency and Understanding of Insurance business services Excellent Written and Oral communication skills Interpersonal skills Ownership and Accountability Insurance domain knowledge Insurer office visits Client office visits III.Minimum Qualifications Education Major Any Graduate or Post Graduate with any Specialization Degree Bachelor Master Licenses/Certificates Insurance Certification will be the additional advantage Work Experience Minimum 8 to 10+ year of experience of Quality Analysis in Insurance domain Mandatory: Only from Indian Insurance Company or Insurance broking firm.
Walkin Drive- Gallagher- Senior Analyst (SSM) - 11th October'2025 Contact Person- Sai Garde/ Mention Sai Garde on resume while coming for Walk-in Drive. Venue: 3 rd Floor, Delta 2, Giga space, Viman Nagar, Pune 411014 Role Mandates: 1. Graduate with minimum 4 years of experience in UK Insurance Domain 2. Insurance certification good to have 3. Transition/onboarding of service - good to have 4. SPOC - Single Point of Contact role for operations - good to have 5. Onshore travel experience good to have Responsibilities: Ensuring high-quality Renewal & New Business service delivery Act as dedicated member from GCoE for Account Executives & Account Handlers Responsible for end to end support of the policy lifecycle services Participate in Renewal Strategic review meetings alongside Executives & Handlers Support a team of 4 to 6 Onshore Account Handlers Take Proactive measures to initiate pre and post-renewal activities promptly Monitor and follow up on triggered activities, ensuring their accuracy and timely completion Handle queries effectively, aiming to minimize re-work at service center Collaborates with branch to identify activities that can be offshored to service center Maintain a positive relationship with branch staff to enhance overall customer experience
WALK-IN DRIVE at Gallagher for Assistant Manager at Pune. (11th Oct 2025) Contact Person- Sai Garde (Mention HR Sai on resume while coming for Walkin Drive) Please register on the below mentioned link- https://lnkd.in/g4b97-Pk Role Mandates: - Min 7 years of experience. Min 2-3 years of exp on paper AM/TM/TL is mandate. Insurance/non-insurance. Operations knowledge is a must - Attrition, Shrinkage, Capacity Planning. Excellent Communication Skills Graduation mandatory Key Details: Pune Location: Gallagher center of Excellence 3rd floor, Delta # 2, Giga Space IT Park, Viman Nagar, Pune, Maharashtra 411014 Date: 11th Oct 2025 Timing: 9:30 AM to 1PM *Candidates who have applied in the past 3 months are not eligible for this role*
WALKIN- GALLAGHER- INSURANCE- 11 OCT VENUE: 9th Floor, C Wing, Embassy 247 Park, Lal Bahadur Shastri Rd, Vikhroli West, Mumbai, Maharashtra 400083 TIME: 9:00 AM- 3:00PM Register on the below link for smooth process: https://forms.office.com/r/xRT6FhNu1w Mention Muskan Shaikh on the resume I.Minimum Qualifications Education : Major Degree : Bachelor Master Work Experience: 1.Graduate with 3-5 years of experience in an Insurance experience/ bpo exp/ semi voice/ voice bpo 2.Insurance certification good to have 3.Transition/onboarding of service-good to have 4.SPOC - Single Point of Contact role for operations -good to have 5.Onshore travel experience good to have I.Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures Responsible for end to end support of the policy lifecycle services Support a team of 4 - 5 Client Managers (70 Accounts) at the branch Be a US Health Insurance domain expert to conduct end to end renewal activities Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience Co-coordinating with internal operations team to get the renewal activities completed on time Handle queries effectively, aiming to minimize re-work at service center Ability to identify risks, issues and successfully navigate through to completion Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once. Muskan Shaikh [HIDDEN TEXT]
Gallagher Walkin Drive on 11th October'25 for US Healthcare Contact Person- Sai Garde (Mention HR Sai on resume while coming for Walkin Drive) Please register on the below mentioned link- https://lnkd.in/g4b97-Pk Role Mandates- Mode: Hybrid(3 Weeks WFH & 5 Days WFO) Experience: Minimum 3 years Education: Graduates MANDATORY (No Diploma/Pharma/LLB) Location: Vikhroli, Mumbai Excellent Communication and Interpersonal Skills are required Note- International voice experience candidates are considerable 1. Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures Responsible for end to end support of the policy lifecycle services Support a team of 4 - 5 Client Managers (70 Accounts) at the branch Be a US Health Insurance domain expert to conduct end to end renewal activities Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience Co-coordinating with internal operations team to get the renewal activities completed on time Handle queries effectively, aiming to minimize re-work at service center Ability to identify risks, issues and successfully navigate through to completion Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once -Kindly mention source as FoundIt with HR's name as HR Sai on the resume. Interested candidates can share their resume at [HIDDEN TEXT]
Gallagher is Hiring!!! We are excited to announce thatArthur J. Gallagher, a global leader in insurance and risk management, is hiring formultiple roles. Graduation is Mandatory for all the roles. Minium 3 years of experience required for all the process. Excellent Communication and interpersonal skills Walk-in Details: Date: 11th October 2025 Time: 09:00 AM to 3:00 PM Location: 3rd Floor Giga Space, IT Park Internal Road, Sakore Nagar, Viman Nagar, Pune, Maharashtra 411014 Registration Link: https://forms.office.com/r/xG4hiPGX3u Documents: Carry a hardcopy of your cv and mention HR Sana on top of it Open Positions: 1.Customer Service Representative Deliver exceptional customer service and support to our clients. Excellent Communication and interpersonal skills 2.SSM [Insurance - Senior Analyst] Eligibility:Any insurance experience, including: Auto Insurance Marine and Liability Insurance UK Insurance US Insurance General Insurance Financial Risk Property and Casualty Energy and Power 3.SSL US/UK Insurance (preferred) 4 .Claims - End-to-End Claims Manage the complete claims lifecycle with a focus on accuracy, compliance, and customer satisfaction. Handle end to end claims process Join us and be part of a global leader in insurance brokerage! Best regards, Sana Shaikh Arthur J. Gallagher
Description The Assistant Manager/Deputy Manager Claims will be responsible for overseeing the claims process, ensuring efficient and effective handling of claims, and managing a team of claims professionals. This role requires strong analytical skills and the ability to communicate effectively with various stakeholders. Responsibilities Manage and oversee the claims process from initiation to resolution. Ensure compliance with company policies and regulatory requirements. Evaluate claims for completeness and accuracy, and make determinations on claims settlement. Communicate effectively with clients, insurance agents, and other stakeholders regarding claims status and resolution. Assist in training and mentoring junior staff members in claims handling processes. Identify areas for process improvement and implement best practices to enhance efficiency. Prepare reports and provide insights on claims trends and performance metrics. Skills and Qualifications Bachelor's degree in Insurance, Business Administration, or a related field. 9-15 years of experience in claims management or a related field. Strong knowledge of insurance products, policies, and claims processes. Excellent analytical and problem-solving skills. Proficient in using claims management software and Microsoft Office Suite. Strong communication and interpersonal skills to interact with clients and team members effectively. Ability to work under pressure and meet tight deadlines.