Gallagher is hiring for Insurance Process

3 - 10 years

5 - 10 Lacs

Posted:12 hours ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Gallagher is hiring for UK/US INSURANCE PROCESS(HYBRID)

Minimum Qualifications

Education

Work Experience:

1. Graduate with minimum 3/4 years of experience in UK/US Insurance Domain

I. Position Summary

Service Support Manager plays a crucial role in

o Managing corporate customer support operations

o Ensuring high-quality Renewal & New Business service delivery

o Participate in strategic renewal meetings

o Ensuring smooth delivery of GCoE services

o Co-ordinate with Service Team Managers to identify opportunities/development areas

I. Primary Responsibilities

Act as dedicated member from GCoE for Account Executives & Account Handlers

Responsible for end to end support of the policy lifecycle services

Participate in Renewal Strategic review meetings alongside Executives & Handlers

Support a team of 4 to 6 Onshore Account Handlers

Take Proactive measures to initiate pre and post-renewal activities promptly

Monitor and follow up on triggered activities, ensuring their accuracy and timely completion.

Handle queries effectively, aiming to minimize re-work at service center

Collaborates with branch to identify activities that can be offshored to service center

Maintain a positive relationship with branch staff to enhance overall customer experience

Interested candidate's can share your resume to [HIDDEN TEXT]

Number: 8830743694(Call/Whatsapp)

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