2940 Conflict Resolution Jobs - Page 6

Analyze and remove discrepancies from tax returns and ensure timely creation of tax related documentation. Conduct a first-level review of tax provisions, calculations, and related documentation to ensure accuracy and completeness. Facilitate regular consultations with stakeholders to receive relevant information and documents on various projects. Provide recommendations on return preparation and tax savings opportunities, focusing on accuracy, quality and client service. Respond to tax inquiries, audits, and notices from various stakeholders, ensuring timely and appropriate resolution. Assist in developing content for training and provide on-the job training to new employees Supervise, train, and mentor interns on tax projects and provide performance feedback to staff as needed.

Vardhman trusteeship is looking for RIET and InvIT Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

Our Exciting Opportunity The Compliance Office within Group Function (GF) Legal Affairs & Compliance develops and maintains Ericsson s Ethics and Compliance Program (E&C Program). Members of the E&C team sitting in the Market Areas or operational units are responsible for supporting and monitoring the execution of the E&C program in all operating units and legal entities within their countries of responsibility. They provide advice to management and all employees regarding Compliance-related matters. They are supported by Group Compliance units. We are currently looking for a Compliance Officer to support our business in India as well as the rest of Market Area Southeast Asia Oceania & India. The role is hybrid with an office first approach (in office approximately 60%) and is located in Gurgaon, India. Role outline: Lead in developing a culture of compliance, setting an example for transparency and promoting an environment where speaking up about compliance concerns is encouraged. Advise relevant Customer Units (CUs) in India about compliance with Ericsson s Code of Conduct and operating with ethics and integrity. Collaborate with internal stakeholders, including management, Legal, Sourcing and People colleagues, as well as external stakeholders such as customers and other third parties. Provide regular updates to management teams, the compliance organization and others as needed regarding the implementation of the compliance program, including relevant Key Performance Indicators (KPIs) in your area of responsibility. Maintain a sound understanding of local business activities, Ericsson business processes, and anti-corruption laws and regulations as well as their enforcement. Identify local compliance risks and requirements and ensure appropriate systematic mitigation. Alongside Group Compliance colleagues, perform compliance risk assessments, reviews and monitoring. Identify local/unit compliance priorities; plan and prioritize activities based on risk on a prescribed cycle (i.e., development of annual compliance plan). Conduct compliance trainings and ensure appropriate monitoring of compliance training and awareness programs. Supplement group trainings to ensure local requirements are addressed. Ensure the effective implementation of Third Party Management. Provide training to internal colleagues about compliance topics. Ensure the effective implementation of compliance policies including Conflicts of Interest, Gifts Entertainment & Hospitality, and Contributions. Support remediation of misconduct and process gaps. Develop solutions to compliance -related issues with a problem-solving, practical approach. Assist with or conduct compliance-related merger and acquisition due diligence and implement integration activities in your countries as needed. Draft compliance-related reports as required by the Compliance Office and the Head of Compliance, India. Profile and competence requirements: High level of integrity with character consistent with Ericsson values of professionalism, respect, perseverance, and integrity; must be empathetic and willing to listen. Degree in Law, Business, Accounting or other university degree suitable for compliance. Excellent written and verbal communication and presentation skills. Demonstrated leadership, collaboration and conflict resolution skills. Fluency in English (spoken and written); proficiency in Hindi and/or other major Indian languages preferred. Working experience 4-6 years in compliance, legal or other relevant field. Good business knowledge/understanding. International experience and cultural awareness. Independent, goal-oriented, detailed and systematic way of working. Comfort with ambiguity and operating in a matrixed environment. Ability to execute projects efficiently and with urgency Ability to operate across multiple time zones Willingness to travel Why join Ericsson At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Gurgaon Req ID: 772619

Our Exciting Opportunity The Compliance Office within Group Function (GF) Legal Affairs & Compliance develops and maintains Ericsson s Ethics and Compliance Program (E&C Program). Members of the E&C team sitting in the Market Areas or operational units are responsible for supporting and monitoring the execution of the E&C program in all operating units and legal entities within their countries of responsibility. They provide advice to management and all employees regarding Compliance-related matters. They are supported by Group Compliance units. We are currently looking for a Compliance Officer to support our business in India as well as the rest of Market Area Southeast Asia Oceania & India. The role is hybrid with an office first approach (in office approximately 60%) and is located in Gurgaon, India. Role outline: Lead in developing a culture of compliance, setting an example for transparency and promoting an environment where speaking up about compliance concerns is encouraged. Advise relevant Customer Units (CUs) in India about compliance with Ericsson s Code of Conduct and operating with ethics and integrity. Collaborate with internal stakeholders, including management, Legal, Sourcing and People colleagues, as well as external stakeholders such as customers and other third parties. Provide regular updates to management teams, the compliance organization and others as needed regarding the implementation of the compliance program, including relevant Key Performance Indicators (KPIs) in your area of responsibility. Maintain a sound understanding of local business activities, Ericsson business processes, and anti-corruption laws and regulations as well as their enforcement. Identify local compliance risks and requirements and ensure appropriate systematic mitigation. Alongside Group Compliance colleagues, perform compliance risk assessments, reviews and monitoring. Identify local/unit compliance priorities; plan and prioritize activities based on risk on a prescribed cycle (i.e., development of annual compliance plan). Conduct compliance trainings and ensure appropriate monitoring of compliance training and awareness programs. Supplement group trainings to ensure local requirements are addressed. Ensure the effective implementation of Third Party Management. Provide training to internal colleagues about compliance topics. Ensure the effective implementation of compliance policies including Conflicts of Interest, Gifts Entertainment & Hospitality, and Contributions. Support remediation of misconduct and process gaps. Develop solutions to compliance -related issues with a problem-solving, practical approach. Assist with or conduct compliance-related merger and acquisition due diligence and implement integration activities in your countries as needed. Draft compliance-related reports as required by the Compliance Office and the Head of Compliance, India. Profile and competence requirements: High level of integrity with character consistent with Ericsson values of professionalism, respect, perseverance, and integrity; must be empathetic and willing to listen. Degree in Law, Business, Accounting or other university degree suitable for compliance. Excellent written and verbal communication and presentation skills. Demonstrated leadership, collaboration and conflict resolution skills. Fluency in English (spoken and written); proficiency in Hindi and/or other major Indian languages preferred. Working experience 4-6 years in compliance, legal or other relevant field. Good business knowledge/understanding. International experience and cultural awareness. Independent, goal-oriented, detailed and systematic way of working. Comfort with ambiguity and operating in a matrixed environment. Ability to execute projects efficiently and with urgency Ability to operate across multiple time zones Willingness to travel Why join Ericsson At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Gurgaon Req ID: 772619

What we want to accomplish and why we need you Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that meanCurrently, doctors use electronic health record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. About the Role: As a Senior Technical Program Manager, you will be responsible for developing and maintaining strong relationships with key client stakeholders, and ensuring that Suki Team delivers exceptionally well on key success metrics. You will partner with your Suki colleagues to optimize on-time delivery and resolve technical challenges. You will collaborate extensively with our Product, Engineering & Support teams and serve as the voice of the customer by reporting on the status of deployments and potential technical issues. You will also identify areas for optimization in Suki s Product Development process. As a part of our Engineering team, you will also be responsible for improving existing processes and developing new approaches to create high levels of client and user satisfaction. You are excited to join the fast-moving Suki team, and committed to excellence! Responsibilities and expectations include but are not limited to : Technical Skill : You will need to have an understanding of SDLC and become an expert in our products and their integrations. You will also know how to establish and drive repeatable and efficient processes. Leadership: You will drive action in cross-functional settings and influence stakeholders both internally and externally. Program Management: Establish and maintain deployment project plans, ensure cross-functional resources required to support deployments are in place, regularly report on deployment progress, and escalate potential issues. You will also identify opportunities for improvement in the deployment project plan and drive process improvements to achieve on-time delivery and high client satisfaction, including but not limited to establishing escalation roles and responsibilities. Organization : Utilize JIRA for issue reporting, status, escalation, and task management in collaboration with the Engineering team. Executive-Level Presence and Communications: Ability to communicate both internally and externally with professionalism in person, on video, on the phone, and over email with C-level executives, providers and colleagues. Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact. High-Accountability: You can be counted on to consistently deliver high-quality work. User-focused: You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior, and ensure users are receiving 100% quality service. Detail Oriented: You need a high degree of attention to small details along with the ability to quickly iterate on our deployment playbooks and processes. Flexibility: You will need to work flexible hours based upon client s and providers schedules in different time zones. Requirements: * 7-8 years of program or project management experience Technical understanding of cloud services or SaaS solutions Understanding RESTful APIs, GraphQL, gRPC, and SOAP. Familiarity with API standards like OpenAPI/Swagger and Postman collections. Knowledge of API versioning, deprecation policies, and backward compatibility. Exceptional communication, presentation, and conflict resolution skills Ability to think critically, prioritize effectively and communicate expediently Proficient in Google Suite, JIRA Experience owning/driving roadmap strategy and definition Experience with end-to-end product delivery Experience with feature delivery and tradeoffs of a product Strong interpersonal skills, with the ability to collaborate and build relationships at all levels of the organization. Ability to work independently and manage multiple projects simultaneously while meeting deadlines. Experience in fast growing start-ups is preferred Proven experience (4+ years) in Agile project management, including experience as a Scrum Master Certification in Agile methodologies (e.g., CSM, PSM, SAFe) is preferred. Requirements is such a strong word. We don t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you ve done most of it and are ready for the challenge of adding some new things to your resume. Working at Suki : Our hybrid model offers the perfect balance of in-office collaboration and remote flexibility which includes three days in the office (Monday, Tuesday and Wednesday) and two days work from home (Thursday and Friday).The role is located in Bangalore and will require working from office three days a week. Tell me more about Suki On a roll : Named by Fast Company as one of the most innovative companies, named Google s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI. Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: We re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $70M Series D financing, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice. Impact: You ll make an impact from day one. You ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

Human Resource professional skilled in recruitment, employee engagement, payroll, performance management, policy implementation, conflict resolution & compliance. Ensures smooth HR operations while fostering a positive, productive workplace culture.

Key Responsibilities: Business planning- Align priorities of both the organizations by solution/Industry with defined outcomes & a mutually beneficial relationship. Partner Engagement- Develop & maintain positive relationships with Executives from Partner Organizations, Partner Field teams & work closely to implement Strategic/Tactical engagements. Create a collaboration between the Partner Executive/Field teams with the DISW Industry sales leaders and sales team to align joint go to market efforts Partner Performance and Cadence Manage Partner performance by tracking revenue & pipeline. Create a strong cadence with the Leadership and field teams to monitor and measure progress. Enablement- Enable partners adoption to cloud with the siemens transition to cloud (SAAS, HSAAS) solutions of DISW & Provide support and guidance to partners on product and solution offerings Channel Programs and Market Development - Develop and implement channel partner programs, such as training, marketing, and incentives and measure and report on the performance of channel partners, using metrics such as sales and revenue Conflict Management - Identify, resolve & challenges conflicts proactively internally and externally Industry Data and Updates - Monitor industry trends and stay up to date on competitors and market conditions Qualifications & Requirements: 12+ years in partner sales and development or alliance development in the software/technology industry. Experience in working with different kind of Partners in India * GSIs & Local Sis (Most preferred), Distributors, Value Added Resellers & niche Industry partners among others. Demonstrated experience working and communicating with multiple stakeholders and cross functional teams including direct and channel marketing, solution architect teams, product management and account management teams. Strong experience of collaborating with virtual teams across functions and geographies. Inclusive and collaborative Ability to engage with the executives in partner organizations, driving teamwork and cross-team alignment and Strong partner relationship management and solution development skills. Excellent communication and presentation skills with a high degree of comfort. Challenger mentality leveraging internal and/or external resources, conflict resolution, and follow through Experience with technology platforms and solutions with a reasonable level of technical proficiency Bachelors and masters degree required (Sales, Marketing, Business Operations or similar

Description We are seeking a motivated and enthusiastic Customer Support Associate to join our team in Lucknow. This entry-level position is ideal for individuals who are passionate about providing excellent customer service and are eager to develop their skills in a dynamic environment. Responsibilities Respond to customer inquiries via phone majorly , email/chat if requirement arises in a timely and professional manner. Resolve customer complaints and issues effectively, ensuring customer satisfaction. Provide product information and support to customers, guiding them through their queries. Document customer interactions and maintain accurate records in the CRM system. Collaborate with team members and other departments to enhance customer experience and streamline processes. Participate in training and development sessions to enhance product knowledge and support skills. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Basic understanding of customer service principles and practices. Proficiency in using computer applications and software, including CRM tools and Microsoft Office Suite. Strong problem-solving skills and the ability to think on your feet. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Positive attitude and willingness to learn. Strong interpersonal skills with a focus on building relationships.

What does an HR Generalist really do? Think of yourself as the primary person who will be in charge of taking care of the employees, Imagine yourself going to work with one thing on your mind: you want to make a change . As you tackle your new tasks for the day, you know that it will lead to one thing: that you will be in charge of Employee or Labor Relations . As a HR Generalist, you will: Handle due process documents and proceedings such as admin hearings, and the like Conduct or acquires background checks and employee eligibility verifications. Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Attend and participate in employee disciplinary meetings, terminations, and investigations. Maintain compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, Perform other duties as assigned. So, do you have what it takes to become a HR Generalist ? Requirements : Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. BPO background and experience is a plus

Asset Management . Create and maintain the asset information base (on tool) for in-scope assets which are connected to the network. Tracking of warranty details of in-scope assets. Tracking of new installations and removal of out-of service assets through the logged service tickets only. Tracking of in-scope asset movement through request ticket logged onto the tool only. Provide management with information on install base of standard softwares on agreed desktop & laptops Carrying out annual asset verification on sample basis for in-scope assets Generate mutually agreed asset management reports End user Asset refreshment process to be implemented & Process automation (IMAC) policy to be followed Create asset database by recording information in the required format Updated asset database for audit or inspection is available at any time Reports of Asset and Inventory Management shall be given in simple Excel sheet Maintaining database of TechNova approved vendors Coordination with Vendor for support to Products peripherals under FMS/AMC of FMS Service provider only Management of Asset & Peripherals. Vendor Co-ordination and Escalation whenever necessary under AMC/FMS of FMS Service provider only. Vendor performance analysis/feedback Maintain Asset Movement Register to keep track of all IT Assets Movement INTO and OUT of TechNovas per existing process. Maintain a Hardware Replacement Register to keep track of all the replenishments / replacements done Maintain a Hardware Warranty List to keep track of all the assets that are under Warranty and those which would need a spare stock planning. Maintain the list of all the licenses that TECHNOVA has and compare them against the actual usage Vendor Management It will cover the IT vendors of TechNova Imaging Systems for servers, desktops, printers, networking equipment and EPABX (only vendor co-ordination). Management of assets sent for repair. Logging calls and coordinating with vendors. Vendor contacts and details. Vendor SLA Tracking as defined in contract agreement between TechNova & Vendor. Inventory Management Packing & dispatching of IT Asset to location Preparation of Asset Transfer Form & taking approval from HOD Raising Material Indent in system & getting it approved Follow-up with Procurement team to release PO Preparing Gatepass & getting it approved IT Asset Request to be processed Raising CAPEX for IT Team as per requirement Asset ID Creation Conducting E-waste disposal activity every year Invoice Booking Tracking of Payment Providing Provisions of Amount to Accounts Team. Preparing requisition to Store for taking Asset in our custody as per ordered Maintaining tracker for AMC Expiry period & getting it renewed Vendor Registration Physical Damage material documentation Guiding users to fill IT Asset Request Form Coordinating with Security for dispatching material Follow-up with courier person for docket details Maintain Store list Providing assets to respective domain engineers Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management . Experience: 1-3 Years .

Apollo Tele health Services is looking for Assistant Manager HR to join our dynamic team and embark on a rewarding career journey you will play a critical role in supporting the HR Manager in all aspects of human resources management You will be responsible for a variety of tasks, including recruiting and onboarding new employees, managing employee relations, administering benefits, and ensuring compliance with HR policies and procedures Responsibilities: Assist the HR Manager in developing and implementing HR strategies and initiatives Support the recruitment and onboarding process, including screening resumes, scheduling interviews, and conducting background checks Manage employee relations, including handling employee concerns, resolving disputes, and conducting disciplinary hearings Administer employee benefits, including payroll, health insurance, and retirement plans Ensure compliance with all HR policies and procedures, including federal, state, and local laws Maintain accurate and up-to-date HR records Provide support to other departments on HR-related matters Stay up-to-date on the latest HR trends and best practices

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management . Experience: 1-3 Years .

Key Responsibilities: Actively listen to customers to fully understand the issues they are facing Scope problems effectively by collecting relevant facts and context Investigate issues through Root Cause Analysis (RCA), involving cross-functional teams when necessary Guide and empower customers to access information and resolve issues independently when appropriate (self-service support) Ensure a customer-first approach while balancing efficiency and problem resolution

Description We are seeking an experienced Site Coordinator to join our team in India. The ideal candidate will have a strong background in construction management and will be responsible for overseeing daily site operations, ensuring compliance with safety standards, and facilitating effective communication among all stakeholders. Responsibilities Coordinate and oversee daily site operations and activities. Ensure compliance with safety regulations and standards on site. Act as a liaison between management, clients, and site staff to ensure smooth communication. Monitor project progress and report any issues to management. Assist in managing site budgets and scheduling. Conduct site inspections and maintain project documentation. Skills and Qualifications Bachelor's degree in Construction Management, Civil Engineering, or a related field. 3-5 years of experience in site coordination or project management. Strong understanding of construction processes and safety regulations. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite and project management software. Ability to work in a fast-paced environment and manage multiple tasks.

Join us as a Scrum Master We re looking for an experienced Scrum Master to drive a culture of continuous improvement You ll make sure that your team lives by the values of Scrum, empowering them to become high performing to increase the productivity, transparency, frequency and quality of delivery Hone your project skills as you work with talented people in collaborative and innovative environment, with access to the banks Agile community, experts and events Were offering this role at vice president level What youll doThis role will see you coaching and guiding your team to perform at their highest level and at a sustainable pace. You ll remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure that the product backlog is in good shape and ready for the next sprint. Your responsibilities will include: Acting as process owner for the team, and maintaining the relationship with the projects key stakeholders Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged Facilitating discussion, decision making, and conflict resolution Encouraging the team to build relationships to promote internal and external communication, improving transparency, and sharing information with all interested parties The skills youll needWere looking for someone with experience of successful Scrum adoption along with a Scrum Master certification. Youll need to act as Scrum process owner for the team and maintain the relationship with the platform s key stakeholders, facilitate andmanage PI/Sprint planning, retrospective and other agile ceremonies for the feature teams. You ll also need knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, as well as experience of building a culture of transparency within feature teams by empowering individuals and inspiring a collaborative team performance. Well look to you to demonstrate: A background in coaching andhelping the team to become high performing teams, increasing productivity, ensure quality of delivery through clear definition of done and drive continuous improvement through lesson learnt in the Scrum retrospective calls Experience of changing organizational, team or department mindsets and structure An understanding and remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure the product backlog is in good shape and ready for the next sprint Certified in relevant certifications for Agile Scrum Master role Experience of automated testing frameworks Hours 45 Job Posting Closing Date: 27/05/2025

SM Express Logistics Pvt. Ltd. is looking for Back Office - Collection Executive to join our dynamic team and embark on a rewarding career journey Responsibilities Debt Recovery: Initiate contact with customers to recover outstanding debts through various communication channels such as phone calls, emails, and letters Negotiation: Negotiate and establish repayment plans or settlements with customers, adhering to company policies and guidelines Customer Communication: Communicate with customers in a professional and empathetic manner, providing information and addressing inquiries related to outstanding debts Skip Tracing: Utilize skip tracing techniques to locate and contact customers with overdue payments Documentation: Maintain accurate and up-to-date records of customer interactions, payment agreements, and collection activities Compliance: Ensure compliance with legal and regulatory requirements governing debt collection practices Reporting:Generate regular reports on collection activities, account statuses, and relevant metrics Customer Relations: Build and maintain positive relationships with customers to encourage cooperation and facilitate debt resolution Quality Assurance: Adhere to established quality standards and follow company procedures for ethical debt collection practices Continuous Learning: Stay informed about industry best practices, regulations, and updates related to debt collection

The role of a Trainee Process Consultant at Sagility involves contributing to the overall team performance and profitability by implementing action plans to enhance client satisfaction. As a Trainee Process Consultant, you will be responsible for possessing basic knowledge of Claims Administrations - Non Voice, demonstrating good reasoning and analytical skills, and effectively communicating in the required language for the function/location. You should have active listening skills, a passion for learning, and the ability to comprehend process requirements well. Adherence to attendance and punctuality norms, acquiring knowledge and skills related to the process, and processing claims/developing projects/handling calls as per guidelines are essential responsibilities. Additionally, meeting assigned productivity goals, understanding and adhering to quality standards, and meeting TAT requirements are crucial for success in this role. Mandatory skills for this position include exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency in necessary technologies such as computers, software applications, and phone systems is required. You should be able to understand basic data and take appropriate action, drive individual and team efficiency through effective metric management, and coach, train, and motivate employees while evaluating their performance. Strategic leadership and development of the team towards improved performance, delegation and management of workloads and projects across functions, and problem-solving and conflict resolution skills are important aspects of this role. Preferred skills include proficiency in MS Office, typing and computer skills, effective communication in English, good analytical skills, and strong comprehension ability. This position is located in Hyderabad, India.,

As a Human Resources Manager with a focus on healthcare settings, you will be responsible for various key aspects in HR management. With a Bachelor's degree in Human Resources, Business Administration, or a related field, along with a preference for an MBA/PGD in HR, you will bring a strong educational background to this role. You should have a minimum of 5-8 years of experience in HR management, with at least 2 years specifically in a hospital or healthcare environment. Exposure to NABH/JCI standards and hospital accreditation requirements would be advantageous for this position. Your core HR skills will be put to use in recruitment and onboarding processes for both clinical and non-clinical staff. Additionally, you will be expected to handle grievance resolution, employee counseling, disciplinary actions, and drafting various policies such as an HR Manual, Attendance Policy, and Dress Code. Managing employee documentation including ESIC, PF, UAN, contracts, and ID cards will also fall under your purview. Knowledge of compliance and regulations related to health and safety norms for hospital staff, HR audits, statutory registers, and inspections is crucial for this role. Soft skills and behavioral competencies such as excellent communication, leadership, conflict resolution, confidentiality, ethics, and strong interpersonal skills are highly valued. Your ability to manage time effectively, multitask, and motivate staff members will be essential for success. In terms of technical skills, proficiency in MS Office applications (Word, Excel, PowerPoint), email drafting, letter formats, and notice handling is required. You will be measured on various performance indicators including staff attrition rate management, timely recruitments and onboarding, audit compliance score related to HR, employee satisfaction and engagement, as well as a reduction in HR-related grievances. This is a full-time, permanent position with benefits such as leave encashment, paid sick time, paid time off, and Provident Fund. The preferred education level is a Bachelor's degree, and the ideal candidate should have at least 3 years of experience in human resources management. The work location for this role is in person.,

You will be responsible for supporting the Employee Relations team at Infosys located in Nagpur. Your main focus will be on enhancing Employee Engagement, fostering a positive work culture, and implementing various Employee care programs including Health & wellness initiatives and Emotional support systems such as counseling. Additionally, you will be handling Conflict resolution, Workplace grievance handling, Disciplinary investigations, and Employee feedback mechanisms. Since this role involves interaction with local authorities when necessary, proficiency in the local language would be advantageous. Your key responsibilities will include: - Investigating and resolving employee relations issues to achieve agreements and minimize conflicts. - Monitoring Organization Culture and values, implementing policies and procedures, ensuring a positive work environment, and facilitating employee assimilation. - Leading the implementation of personnel policies and procedures. - Delegating responsibilities and establishing lines of control. - Collaborating with Business and external entities to meet company objectives. - Ensuring employee assimilation and compliance for new hires. The ideal candidate should possess: - A full-time MBA, preferably from tiered business schools. - A proven track record in handling complex issues. - The ability to develop relationships at all levels and act as an advisor. - Excellent interpersonal, communication, empathetic, and negotiation skills. - Strong analytical and facilitating abilities. - A creative mindset to deliver practical solutions. - Flexibility and strong multitasking capabilities.,

The role involves managing all the HR practices within the factory of the organization. You will need to ensure compliance with labor laws and industry standards. Additionally, you will facilitate communication between employees and the organization to ensure smooth operations and labor relations. In terms of Recruitment & Staffing, you will oversee Blue Collar recruitment, collaborate with department heads to understand staffing needs, and establish a strong recruitment pipeline. You will be responsible for onboarding and orienting new hires to ensure their seamless integration into plant operations. For Training & Development, you will identify skill gaps and coordinate training programs for employees. In terms of Employee Relations, you will address grievances, resolve employee issues in a timely manner, and act as a liaison between employees and management to foster a positive work environment. You will also manage disciplinary procedures, conflict resolution, and provide employee counseling when needed. The work location for this Full-time position is at Boisar - Chilhar Road, near Sumruddhi RMC Plant, beside Pv Power tech, At - Gundale Post - Mahagaon. The job requires in-person presence.,

As a Global Data Steward at Axalta, you will be responsible for managing master data objects such as creation, update, obsolescence, reactivation to ensure the smooth operation of business processes. You will interact with various business units to clarify requests and ensure accurate data maintenance within defined timelines. Your role will also involve testing master data across tools and interfaces, engaging in additional projects, and mentoring team members as needed. Flexibility to work in shifts is required to meet the deliverables effectively. Key requirements for this role include hands-on experience in master data creation and maintenance, particularly in areas like Material, Vendor, Pricing, Customer, PIRs, Source List, BOM data, etc. Proficiency in SAP toolsets related to data management, data extraction programs, ETL processes, load programs, data quality maintenance, and cleansing is essential. Knowledge of Request Management tools, database concepts, data models, and relationships between different data types is crucial. Familiarity with SAP, S/4 HANA, SAP-MDG, Ariba, and other ERP platforms is desirable. Additionally, experience in Data Management Processes, functional knowledge in SAP MM/PP or OTC modules, and professional experience of around 5-6 years are preferred. Good communication skills, stakeholder alignment, and the ability to interact with international colleagues are important aspects of this role. You should possess a strong focus on ownership, drive to excel, deliver results, resolve conflicts, collaborate effectively, and work as a team player. Axalta, a leading player in the coatings industry, operates in two segments: Performance Coatings and Mobility Coatings, catering to markets like Refinish, Industrial, Light Vehicle, and Commercial Vehicle across various regions globally. The company has set ambitious sustainability goals for the future, including carbon neutrality by 2040, and is dedicated to collaborating with customers to optimize their businesses and achieve mutual goals. With a rich portfolio of brands and a global presence in over 140 countries, Axalta continues to innovate solutions that protect and beautify products while contributing to a sustainable future.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. As a WFM Lead, you will spearhead the Workforce Management function, driving strategic initiatives to ensure optimal staffing, scheduling, and resource planning across customer-facing operations. With a strong command of forecasting, performance analytics, and workforce strategy, you will play a pivotal role in enhancing service delivery, achieving operational targets, and supporting long-term business growth. This role requires a blend of strategic foresight and operational execution, along with the ability to collaborate across departments to align workforce plans with organizational goals. You will lead the adoption and optimization of advanced WFM technologies, ensure regulatory compliance, and foster a culture of continuous improvement through data-driven decision-making and agile change management. You will play a key role in leading and mentoring the WFM team, fostering a culture of growth and accountability, developing and implementing workforce strategies for forecasting, scheduling, and real-time management, analyzing historical data to predict staffing needs and optimize resource allocation, ensuring efficient scheduling aligned with employee preferences, skills, and legal compliance, delivering performance reports and actionable insights to senior leadership, managing WFM technologies and collaborating with IT for system enhancements, partnering with HR, Operations, and Customer Service to align workforce plans with business goals, upholding compliance standards, implementing quality assurance practices, driving change initiatives, and adapting strategies to evolving market dynamics. Your profile should include expertise in workforce planning and accurate forecasting, performance metrics analysis and reporting, schedule optimization for coverage and compliance, team supervision, mentoring, and development, change management and process improvement, cross-functional coordination with HR, Ops, and IT, expertise in WFM tools (scheduling, analytics, forecasting), awareness of emerging technologies, system upgrades and tool optimization, cost control and resource efficiency, strategic alignment with service level goals, understanding of global workforce dynamics, knowledge of labor laws and company policies, quality assurance in scheduling and forecasting, strong verbal and written communication, customer-focused mindset, conflict resolution and sound decision-making, process design and continuous improvement, promoting knowledge sharing and team learning. At Capgemini, you will have the opportunity to shape your career with a range of career paths and internal opportunities within the Capgemini group. You will receive comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, or new parent support via flexible work. You will have access to one of the industry's largest digital learning platforms with over 250,000 courses and numerous certifications. Capgemini is committed to ensuring that people of all backgrounds feel encouraged and have a sense of belonging. You are valued for who you are, and you can bring your original self to work. You can participate in internal sports events, yoga challenges, or marathons and enjoy musical performances by the in-house band - The Rubber Band every Monday. Working at Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating tangible impact for enterprises and society with a responsible and diverse group of team members in more than 50 countries. With over 55 years of heritage, Capgemini is trusted by clients to unlock the value of technology to address the entire breadth of their business needs, delivering end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by market-leading capabilities in AI, generative AI, cloud and data, combined with deep industry expertise and partner ecosystem.,

We are searching for a highly motivated and personable Customer Relations Officer to be a part of our team. As a Customer Relations Officer, you will play a crucial role in establishing strong connections with customers, efficiently resolving issues, and maintaining a high level of customer satisfaction. If you have a passion for assisting others, finding solutions to problems, and representing a reputable brand, we are excited to learn more about you. Key Responsibilities: - Act as the main point of contact for customer inquiries, concerns, and feedback - Respond promptly and professionally to emails, phone calls, and messages - Cultivate and nurture long-term relationships with customers to promote loyalty - Identify customer patterns and recommend enhancements to products, services, or procedures - Conduct follow-ups with customers to ensure contentment and ongoing assistance Qualifications: - High school diploma or equivalent; Bachelor's degree is preferred - Demonstrated experience in customer service, client relations, or a related position - Exceptional communication and interpersonal skills - Proficient in problem-solving and conflict resolution This position is Full-time, Permanent, and suitable for Freshers. Work Location: On-site To discuss further details, please contact the employer at +91 7902400777.,

The Technology Platform Director / Technology Product Director is responsible for managing the Life Cycle of one or more GCO business technology products, including strategic roadmap definition, development, configuration, release, and ongoing performance. Success in this role hinges on aligning technology product features and functionality with business domain requirements and user needs. This position requires a forward-thinking approach, the ability to anticipate future user needs, and a commitment to simplifying the technology landscape for improved experiences. Working closely with IT stakeholders, the Technology Platform Director continuously enhances the functionality and performance of technology products, ensuring compliance with GxP, Novartis CSV, and Quality standards. Key responsibilities include overseeing product vision alignment with business needs, driving product roadmap development, managing technology product budgets, ensuring compliance with standards, optimizing product usage, and simplifying the system landscape through decommissioning and migration strategies. The Technology Platform Director collaborates with various teams to assess opportunities for technology landscape simplification, implement program management strategies, drive user-centric solutions, create feature backlogs, and monitor product performance. Strong leadership, strategic thinking, stakeholder management, and operational skills are essential for success in this role. Candidates should have a minimum of 10 years of relevant experience in clinical data/programming, a solid understanding of drug development processes, proven track record in strategic planning and execution, excellent communication skills, and the ability to lead cross-functional initiatives. Experience with design thinking methodologies, leadership in global settings, and managing diverse teams are also valuable assets. Novartis offers a collaborative and inclusive work environment where smart and passionate individuals can make a difference in patients" lives. If you are ready to contribute to creating a brighter future, consider joining our network and exploring career opportunities with us. Novartis is dedicated to providing reasonable accommodations for individuals with disabilities during the recruitment process. If you require accommodation due to a medical condition or disability, please contact us to discuss your needs. Join us at Novartis to be part of a diverse and inclusive team committed to making a positive impact on patients and communities.,

You have an exciting opportunity to join as a Lead QA (LQA) specializing in Automation & Performance Testing. With over 8 years of experience in software testing, including 3.5 to 5 years dedicated to Automation & Performance testing, you will play a crucial role in ensuring the quality and reliability of our products. Your primary responsibilities will include leading and mentoring QA teams to implement best practices and strategies in automation and performance testing. You will demonstrate your expertise in using tools like JMeter, LoadRunner, Gatling, or similar for test execution and monitoring. Proficiency in Selenium with C# or Java, working knowledge of BDD frameworks like Cucumber, and experience with TestNG, Jenkins, GitHub, and CI/CD pipelines will be essential for success in this role. As a Lead QA, you will design and execute performance test plans to evaluate system scalability, reliability, and responsiveness using appropriate performance testing tools. Your skills in monitoring and reporting QA metrics, including test coverage, defect trends, and overall quality indicators, will contribute significantly to our quality assurance processes. Experience in Agile, Scrum, or other methodologies will be beneficial as you actively engage in sprints and collaborate across teams. While banking domain experience is optional, it would be advantageous. Your strong experience in stakeholder communication, team leadership, and conflict resolution will be critical in fostering effective collaboration and driving project success. If you possess excellent communication skills, confidence in client interactions, and a knack for cross-functional collaboration, we are excited to have you on board. Your availability to join within 1 week to 15 days will be highly appreciated.,