2940 Conflict Resolution Jobs - Page 4

Primary Responsibilities: Maintain knowledge of coding and billing requirements and regulatory changes KPIs include but not limited to Productivity, quality, TAT, Attendance and Attrition Quick turnaround using logical understanding of data Manages overall personnel, performance, and discipline of the assigned project(s) Provide expertise and leadership in assigned functional area Manage relationship with internal stakeholders and functions Manage all client interaction and client communication. Should front end the relationship with the client Review and analysis of periodic reports and metrics Evaluation of operational practices and procedures Provide support to quality initiatives targeted towards process improvements Actively involved in the internal audit support, ensuring all compliance parameters are met Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork Provide direction to staff; ensure resolution of problems; sets priorities Actively provides inputs and assistance to the senior management in the planning, implementation, and evaluation / modifications to existing operations, systems, and procedures, specifically relating to his/her assigned project(s) Managing attrition and building retention strategies Preparation of annual business plans including operating budgets Negotiating solutions, resolving conflicts and anticipating/handling critical situations Providing regular performance feedback and giving frequent formal and informal coaching sessions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate or Postgraduate in: Life Sciences, Allied Medicine (BHMS, BAMS, BPT, Dental Grads, Pharmacist, Nursing) Certified coder - AAPC / AHIMA - CCS/CPC/CPC-H/CCS-P 8+ years coding experience with 2+ years of experience as a Team Lead Thorough knowledge of medical terminology, human anatomy/ physiology, pathophysiology, ICD-10 CM, CPT Knowledge of organizational structure, workflow, and operating procedures Proficient in healthcare reimbursement methodologies Proven ability to manage and enable teams to reach their goals Proven good analytical and communication skills Proven solid interpersonal and communication skills Proven solid acumen towards employee engagements & driving customer satisfaction Proven ability to work closely with SME, Auditor and Trainer and identify training needs for outliers Proven ability to effectively provide 1 on 1 coaching Proven ability to monitor absences and overall day to day operations Proven ability to identify areas of weakness and provide educational teaching to improve those areas of weakness

We are looking for ehs (Environmental, Health, and Safety) Executive develops, implements, and manages safety policies and programs, conducts risk assessments and inspections, investigates incidents, ensures regulatory compliance, and provides safety training to staff. They also contribute to environmental sustainability efforts like waste management and pollution control, collect and analyze ehs data, and prepare reports for management and regulatory bodies. Develop and implement Ehs policies, standards, and management systems to ensure compliance with environmental and occupational health and safety regulations. Conduct regular facility inspections, risk analyses, and audits to identify potential hazards and ensure proper safety measures are in place. Monitor and manage waste, emissions, energy, water usage, and pollution control to minimize the organization's environmental footprint and promote sustainability. Participate in the development and coordination of emergency response plans and participate in rescue teams when necessary.

Job Title: Relationship Manager Location: Kaikondrahalli, Bangalore Position Type : Fulltime Work Mode : Work from Office Employee Value Proposition: Employee health insurance of Rs 1 lakh per year. Premium is paid by the company. Employees get free lunch and snacks. Monthly reward and recognition to outstanding performers. Employees get promotions every 6 months based on performance. Outstanding performers can qualify for promotion every quarter. So an employee can get promoted up to 4 times in a year. Every promotion results in a change of designation and increase of salary . Accelerated career growth of employees and one can become UH in another 3 months time) Regular team parties and Annual Day outing for all employees. Qualification / Education and other Requirements: Education- Any Undergraduate (BBA,B.Tech, B,A) etc. Excellent verbal and written communication. Good Interpersonal skills, numerical and analytical ability. Decision making skills. Language required: English & Hindi or English, Hindi & 1 South Regional Language (Kan, Tel, Tam) Procient in MS-Oce (Excel, Word). Should be exible for day shift- (9-hour of login between 8 AM - 10 PM). Comfortable with working 6 days a week and the week off will be on weekdays. About the company NoBroker.com is the world's largest C2C marketplace in online real estate. With a cumulative 85 lakh customers, it has grown 10X in the last one year. With three rounds of funding of $151 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ employees. Freshers Salary Slab : Relationship Manager : CTC 4,27,596/- PA (Fixed 2,47,596/- + Var 1,80,000/-) Campus Slab : Relationship Manager : CTC 4,44,000/- PA (NTH : 2,64,000/- + Var 1,80,000/-) (Per Month : 22,000/- Take Home + 15,000/- Variable Pay - PF is not applicable on campus slab) Please Note : To be eligible for the campus salary slab, shortlisting requires a minimum of 75% in two of the following categories: 10th, 12th, Graduation, and PG/MBA, with at least 60% in one category, applicable to recent pass outs. Role and Responsibility - Relationship Manager Act as relationship manager for the Paid customers of NoBroker. Build sustainable relationships and trust with customer accounts through open and interactive communication. Identify and assess customers' needs to effectively up sell or cross-sell relevant products or services. Service customer in ending the right tenant / house as per the requirement of the customer. Dial outbound and attend inbound calls of customers and leads. Use internal tools and methods to provide the best possible service to the customer. Negotiate with leads on behalf of customers. Keep customers up-to-date on the progress of his account. Follow communication procedures, guidelines and policies. Go extra mile to provide excellent customer service About Training- Training will be provided for initial few days for an employee to understand the end to end process.

Role Overview: We are looking for a reliable and proactive HR & Admin Executive to support our organization in handling HR operations, administrative responsibilities, and basic accounts-related tasks. The role requires a person who is detail-oriented, trustworthy, and flexible to manage diverse responsibilities, including occasional travel for official tasks. Key Responsibilities: HR Responsibilities Manage end-to-end hiring process (sourcing, screening, interviews, onboarding). Maintain and update HR records, employee files, and HR-related documents. Support in employee engagement and HR compliance activities. Administration & Travel Handle day-to-day administrative tasks. Coordinate and complete official tasks that may require travel within/outside Ernakulam. Accounts & Cash Management Maintain records of expenses and coordinate with the accounts team for reconciliations. Requirements: Graduate in any discipline (preferably with HR/Admin/Accounts background). Strong organizational and communication skills. Trustworthy and detail-oriented with good documentation skills. Willingness to travel for official purposes when required. Preference will be given to candidates residing in Ernakulam district.

We are looking for an HR Manager to support day-to-day HR operations and help align HR practices with business needs. The role involves handling employee relations, Talent Acquisition & Retention, Employee Engagement, Conflict Resolution, HR Operations, Payroll & Attendance, HR Analytics & Metrics, and ensuring smooth HR processes.

Manage payroll, recruitment, employee relations, compliance, performance, and HR policies. Requires 7+ years’ experience, strategic mindset, and excellent communication skills.

JOB PURPOSE An Area Sales Manager manages the sales force within his defined regional territory. An Area Sales Manager is responsible for overseeing sales operations, meeting revenue/volume targets and managing the sales team in the region. INTERACTION WITH STAKEHOLDERS Internal External Direct Urbanite>Service, Urbanite>Digital, Urbanite>Sales Dealership, Government Officals, Customers JOB REQUIREMENTS Educational Qualifications Essential: Graduate || Any stream/branch Preferred Institution: Any Premier Institute Desired Qualification: Management||Sales And Marketing || Work Exp Min: 3 Max:10 KEY COMPETENCIES Technical/Functional 1. Deep Understanding of sales processes. 2. Dealership Management 3. Product Knowledge 4. Market Intelligence 5. Competition Tracking 6. Network development 7. Negotiation and Conflict Resolution Behavioural L3 - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations 5. KEY RESPONSIBILITIES Sales Vs. Targets: Achieving the sales targets through channel partners in the assigned region. Increasing the market share for the assigned region by providing Strategic Directives. Involved in the preparation of Plan Actuals with Zonal Sales Manager for setting sales targets for ASM by analyzing actual sales vs expected sales. Updating market developments periodically to facilitate proactive steps to combat competition. Analyzing market sales data and customer satisfaction data. Network Coverage: Identifying the network gaps identify prospective dealers. Managing the business by monitoring each dealership in terms of viability and profitability. Systems and Processes: Capturing ASM best practices and deploy them horizontally in concerned areas. Timely Training to Dealers and dealer staff on Sales process, Product CRM related activities. Reporting on Dealer performance, Market Shares, Market information, Sales Forecast, Competitor Performance, RTO analysis, Application Matrix, Financier Matrix and Team Productivity. Manpower: Ensuring adequacy of manpower at channel partners. BTL/Local Level Marketing: Initiate marketing programs/ BTL activities from time to time in the assigned region and monitor customer service to achieve sales objectives and customer satisfaction. Stock and Working Capital: Managing the funds flow to the dealerships and ensure optimization of working capital. Stock planning correction Finance: Manage funds flow to the dealerships by way of coordinating with the Financiers

Apollo Tele health Services is looking for Assistant Manager - Q&T (Medical Services) to join our dynamic team and embark on a rewarding career journey. Responsibilities: Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Job Description: You will be responsible for managing recruitment, onboarding, and talent acquisition processes. Additionally, you will handle employee relations, conflict resolution, and performance management effectively. Your expertise in HR policies development, compliance, and labor laws will be crucial for this role. Strong leadership, organizational, and communication skills are necessary to succeed in this position. You should be able to work independently as well as part of a team. Previous experience in the healthcare industry would be beneficial. A Bachelor's degree in Human Resources, Business Administration, or a related field is required, while a Master's degree or HR certification would be an added advantage. Key Responsibilities: - Manage recruitment, onboarding, and talent acquisition processes - Handle employee relations, conflict resolution, and performance management - Develop HR policies, ensure compliance, and stay updated on labor laws - Demonstrate strong leadership, organizational, and communication skills - Work independently and collaboratively as part of a team - Utilize previous experience in the healthcare industry to enhance performance Qualifications: - Strong experience in Recruitment, Onboarding, and Talent Acquisition - Expertise in Employee Relations, Conflict Resolution, and Performance Management - Proficient in HR Policies Development, Compliance, and Labor Laws - Excellent leadership, organizational, and communication skills - Ability to work independently and as part of a team - Experience in the healthcare industry is a plus - Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification is an added advantage,

As a Human Resource Executive at The Teachief Academy, your role will involve managing the end-to-end employee lifecycle, maintaining workplace culture, and aligning HR strategies with organizational goals. Your responsibilities will include: - Recruitment & Retention: Source, screen, and onboard candidates; ensure smooth induction and employee engagement. - Workplace Culture: Monitor employee conduct, punctuality, and ensure adherence to company policies. - Performance & Training: Assist in job analysis, design training programs, and conduct performance evaluations. - Employee Grievances & Conflict Resolution: Address issues promptly and ensure a healthy workplace environment. - Compliance & Confidentiality: Ensure compliance with labor laws, company terms, and maintain strict confidentiality of data. - Engagement & Events: Organize employee engagement activities, events, and contribute to team building. - Crisis & Change Management: Support employees during organizational changes and crises with transparent communication. - Brand & Social Media Engagement: Assist in employer branding through social media platforms. Qualifications required for this role: - Minimum 1 year of HR experience (preferred in an academic/ed-tech setup). - Strong communication and interpersonal skills. - Fluent English (written and spoken). - Ability to handle confidential data with integrity. - Problem-solving attitude and adaptability. In addition to the responsibilities and qualifications mentioned, the Teachief Academy offers the following perks and benefits: - Salary: Negotiable (based on skills & experience). - Professional growth with performance-based increments and promotions. - Supportive work culture with training opportunities. - Opportunity to play a key role in organizational development. Join us in Kolkata as a full-time HR Executive and be a part of our dynamic team.,

As a Program Manager at NiCE, you will play a crucial role in leading and overseeing multiple product releases and initiatives within the organization. Your responsibilities will include coordinating cross-functional teams, managing resources, and ensuring the successful execution of program goals. To excel in this role, you must have a strong background in project management, exceptional leadership skills, and a strategic mindset to drive program success. **Key Responsibilities:** - Define program objectives, scope, and deliverables in alignment with organizational goals. - Develop detailed program plans, including timelines, resource allocation, and budget estimates. - Oversee the execution of products within the program, ensuring alignment with the program goals. - Coordinate cross-functional teams, including product managers, technical managers, DevOps, tech writers, etc. - Monitor program progress and performance, identifying and mitigating risks to ensure successful delivery. - Act as the primary point of contact for product stakeholders, providing regular updates and addressing concerns. - Prepare and present regular program status reports to senior management and other stakeholders. - Identify opportunities for process improvements and implement best practices to enhance program efficiency. **Qualifications Required:** - Overall 10+ years of industry experience. - Minimum ~6-8 years of experience in program management, with a proven track record of leading successful programs. - Experience in Contact Center or SaaS domain is preferred. - Bachelors degree in business administration, Management, Engineering, or a related field. Masters degree preferred. - Proven experience as a Program Manager or similar role, with a track record of successfully managing complex programs. - Strong knowledge of project and program management methodologies, tools, and techniques. - Excellent leadership, communication, and interpersonal skills. - Proficiency in project management software (e.g., Microsoft Project, Jira, PowerBI, EazyBI) and Microsoft Office Suite. NiCE is a market-disrupting, global company where innovation and excellence thrive. As a NiCE employee, you will have the opportunity to work alongside the best in a fast-paced, collaborative, and creative environment. With endless internal career opportunities across various roles, disciplines, domains, and locations, NiCE offers a chance for continuous learning and growth. If you are passionate, innovative, and eager to push boundaries, NiCE could be the perfect fit for you. In addition, NiCE follows the NiCE-FLEX hybrid model, allowing for maximum flexibility with 2 days working from the office and 3 days of remote work each week. This model fosters teamwork, collaborative thinking, and innovation in a vibrant and interactive atmosphere. Requisition ID: 8405 Reporting into: Tech Manager Role Type: Individual Contributor,

As an Organizational Change Management (OCM) Professional at YASH Technologies, you will play a crucial role in spearheading transformational initiatives and ensuring the successful adoption of organizational changes. Your responsibilities will include: - Leading the end-to-end change management lifecycle, from strategic to tactical and sustaining change - Designing and implementing comprehensive change management strategies aligned with business and program goals - Driving stakeholder alignment and leadership management to ensure buy-in and ownership from the business - Localizing global change management strategies, roadmaps, and plans for specific regions - Managing OCM teams spread across different geographies and coordinating with cross-functional teams, IT teams, and partners/third-party stakeholders - Monitoring progress and risks, running global/regional cadences to maintain alignment and visibility - Building and maintaining strong relationships with stakeholders at all levels - Leading and mentoring cross-functional teams of change practitioners, promoting a culture of continuous learning - Leveraging communication changes and digital tools/platforms to enhance communication and training - Defining KPI metrics for user adoption and providing regular updates on program progress, risks, and mitigation plans Qualifications Required: - 8-12+ years of OCM experience with a strong track record in ERP transformations, preferably SAP - Strong expertise in OCM methodologies such as Prosci, APMG, or other global frameworks - Excellent communication skills with the ability to influence and build consensus - Certification in Prosci or any other recognized global accreditation is preferable - Strong understanding of ADKAR or other structured change management methodologies Key Competencies: - Analytical mindset with a focus on problem-solving and results - Resilience and patience in dynamic environments - Excellent interpersonal, leadership, and communication skills - Strategic vision and people focus - Conflict resolution capabilities This role at YASH Technologies offers you the opportunity to drive impact for organizations undergoing transformational change, collaborate with global/regional teams, and contribute to achieving business goals. If you are passionate about people and change, we invite you to apply and be part of our inclusive team environment.,

Role Overview: You will be responsible for providing excellent customer service by promptly and professionally handling customer inquiries via email. This includes responding to inquiries from various departments, maintaining accurate information in the system, and supporting inbound customer calls during peak volumes. Key Responsibilities: - Handle customer inquiries from various departments such as Home Retention Department, Relationship Managers, and other internal departments through email and website. - Process requests related to Lien Release, Assumptions, Escheat and Land Title Adjustment, Tax and Insurance. - Manage specific tasks in MSP that require sending emails to customers. - Provide accurate and timely information to customers via email. - Update information in MSP/Reverse Quest as needed. - Support inbound customer calls during peak volumes or special initiatives. Qualifications: - Bachelor's degree or equivalent. - Minimum of one year of experience in a customer service or collections environment preferred. - Proficiency in Microsoft Office products (Word, Excel, etc.). - Strong written and verbal communication skills. - Ability to deal with conflict and resolve issues effectively. - Adaptable to changing environments and flexible with scheduled shift changes. - No documented disciplinary action in the past 12 months. - Appraisal rating of Effective Performance or above in the last completed performance cycle. - Minimum of 9 months in the current role. Additional Details: The work schedule includes a hybrid work environment with two days per month working from the office.,

As the Camp Manager, your primary role will be to oversee the day-to-day operations of the labor camp, ensuring smooth and efficient functioning. Your responsibilities will include: - Managing accommodation assignments, including check-in/check-out procedures for residents (workers and staff). - Supervising and coordinating camp staff such as housekeepers, cooks, security personnel, and maintenance teams. - Ensuring all camp facilities are well-maintained, clean, and in good working order at all times. - Managing and monitoring utilities like water supply, electricity, and sewage disposal. - Overseeing waste management and ensuring proper hygiene and sanitation standards are maintained. - Coordinating transportation arrangements for camp residents to and from work sites. In terms of Health, Safety, and Security, you will be expected to: - Implement and enforce all health, safety, and environmental (HSE) regulations and company policies within the camp. - Conduct regular inspections to identify and mitigate potential hazards. - Ensure compliance with relevant labor laws and regulations. - Coordinate emergency response activities and maintain readiness for any unforeseen incidents. - Manage camp security and address any disciplinary issues. When it comes to Resident Welfare and Relations, your duties will include: - Addressing and resolving issues, complaints, and grievances raised by camp residents promptly. - Facilitating effective communication and conflict resolution among residents from diverse backgrounds. - Promoting a positive and respectful living environment for all residents. - Ensuring cultural sensitivities are respected and diverse needs are met where possible. You should possess the following qualifications and skills: - Education: High school diploma required; a degree or diploma in hospitality management or related field is a plus. - Experience: 10-15 years in a similar role, preferably in a remote or industrial setting. - Knowledge: Understanding of camp management regulations, HSE protocols, local labor laws, and facility maintenance basics. - Skills: Strong leadership, communication, interpersonal, organizational, and problem-solving skills. Proficiency in record-keeping, conflict resolution, and basic computer operations is essential. Your personal attributes should include being proactive, responsible, detail-oriented, adaptable, customer-service oriented, and having the ability to work independently and under pressure.,

As the Group CEO Sales, you will play a crucial role in overseeing sales operations across multiple automobile dealership showrooms. Your strategic vision and leadership will be essential in driving sales growth, managing dealership performance, and enhancing customer experience while aligning with the company's overall strategy. **Roles And Responsibilities** **Strategic Leadership:** - Develop sales strategies tailored to different markets and customer segments in line with the organizational vision. - Oversee the annual sales budgeting process to allocate resources effectively and achieve financial goals. - Create accurate sales forecasts based on historical data and market trends to guide inventory and staffing decisions. **Team Management:** - Lead recruitment for sales leaders and implement training programs to boost team performance and product knowledge. - Establish performance metrics, conduct evaluations, and implement improvement plans to maximize team effectiveness. - Foster a positive work culture that promotes motivation, teamwork, and creative problem-solving. **Customer Relationship Management:** - Implement customer engagement programs to enhance loyalty and provide a seamless buying experience. - Handle complex customer complaints and escalations to uphold the dealership's reputation. - Establish feedback mechanisms to gather customer insights and refine sales approaches. **Market Development:** - Conduct market research to identify trends, competitive landscape, and customer preferences for adjusting strategies. - Collaborate with the marketing team to develop campaigns that enhance brand visibility and resonate with customers. **Operational Oversight** - Work closely with inventory and supply chain teams to maintain optimal stock levels aligned with sales forecasts. - Analyze showroom performance metrics regularly and take corrective actions to improve sales conversion rates and customer satisfaction scores.,

Role Overview: Apple is where individuals" imaginations come together to commit to values that lead to great work. Every new product, service, or Apple Store experience is a result of making each other's ideas stronger. The diversity of people and their thinking inspires innovation in everything we do. As part of the Apple CapEx OPM team, you will own the supply chain/commercial relationship between contract manufacturing partners and capital equipment OEMs. Your responsibilities include driving operational and cost efficiencies, managing risk, and ensuring continuity of supply. Key Responsibilities: - Lead cross-functional communication between internal Apple team and contract manufacturer organization - Facilitate communication and collaboration across engineering functions, operations, and vendors - Create and maintain project schedules, resolve issues, and manage critical path activities - Provide status updates to executive management across multiple projects - Review and approve capital equipment spend by CMs, drive efficiency in equipment repair processes, and ensure high traceability and usability of Apple's assets - Coordinate capital equipment transfers across sites and minimize downtime, spares, and repair TAT Qualifications Required: - Bachelor of Engineering - 10+ years of functional and program management experience in a matrix environment - Willingness to travel domestically and internationally up to 50% - Demonstrated experience in multinational environments with a drive to accomplish extraordinary objectives - Analytical and negotiation skills, ability to toggle between strategic and detail-oriented thinking - Excellent communication, organizational, and leadership skills - Ability to resolve conflicts, drive compromise, and influence across multiple functional teams/CMs - Navigate through ambiguous and highly volatile situations - Solid understanding of metrics such as RFQ, TAT, ROI, etc. - Experience working with complex capital equipment technologies and contract manufacturers/OEMs - Detailed knowledge of product development processes and manufacturing processes Please note: The detailed knowledge of product development processes as well as strong understanding of manufacturing processes are crucial for this role. Experience in working with technologies like laser, gluing, micro molding, pick & place, machining, and injection molding will be advantageous.,

Role Overview: As a Business Associate at our company, you will be responsible for handling overall administrative activities. This includes contributing to external audits, addressing regulatory issues, and assisting in financial tracking. You may also be involved in managing employee headcount and coordinating other administrative needs. Additionally, you may work on ad hoc projects as needed. Key Responsibilities: - Review and approve requests for new deal numbers, ensuring alignment with established guidelines and procedures - Review and approve pipeline transactions to ensure accurate revenue tagging within the system - Perform regular revenue reconciliation to prevent breaks and investigate any discrepancies promptly - Manage syndicate settlements for ECM/DCM products and maintain a strong understanding of FINRA regulations - Conduct M&A direct client billing and analysis of accounts - Review deal-related and client general expenses for accurate billing and allocation - Communicate with syndicate members on closeouts to gather necessary expense information - Liaise with product partners and coverage teams to ensure accurate exchange of client data - Provide data, presentations, and analysis to senior management to support decision-making - Manage monthly charge back processes for accurate expense allocation - Collaborate with other teams for seamless technology enhancements and process improvements - Address ad-hoc requests effectively, managing workload to meet tight deadlines - Identify opportunities for automation and process improvement - Ensure accurate reporting of KPIs by conducting thorough reviews - Assess risk when making business decisions and drive compliance with laws and regulations Qualifications: - 8-10 years of relevant experience - MS Office expertise - Experience with databases and information management - Clear and concise written and verbal communication skills Education: - Bachelors Degree/University degree or equivalent experience Additional Company Details: The Expense Management team is part of the India Global Services Unit, providing support to the Banking team in Revenue and Expense reporting. The team operates 5 days a week with shifts between 8 am to 11 pm. Occasional weekend login may be required for urgent work-related needs. We are looking for a full-time team member who can contribute effectively to the team's core responsibilities and demonstrate strong leadership and decision-making skills. If you are a person with a disability and require accommodation to use our search tools or apply for a career opportunity, please review the Accessibility at Citi.,

As an experienced and well-rounded HR Generalist, your role will involve managing a variety of human resource functions to ensure a productive and positive work environment. Your key responsibilities will include: - Managing end-to-end recruitment and onboarding processes. - Handling employee relations, conflict resolution, and disciplinary actions. - Administering performance management and appraisal systems. - Maintaining HR records and ensuring compliance with labor laws and company policies. - Coordinating employee engagement, training, and development programs. - Assisting in policy creation, updates, and communication. To excel in this role, you will need to meet the following qualifications: - Bachelor's degree in Human Resources, Business Administration, or a related field. - 3-5 years of experience in HR, preferably in a generalist role. - Strong knowledge of HR functions and employment laws. - Proficiency in HRMS/HRIS and MS Office. - Excellent interpersonal, problem-solving, and organizational skills. - Ability to handle sensitive information with confidentiality and professionalism. This is a full-time, permanent position located in person. (Note: Company details were not provided in the job description),

As an Assistant HR Manager Generalist at our company in Adyar, Chennai, you will play a crucial role in managing various HR functions. Your primary responsibilities will include: - Ensuring smooth execution of HR policies, procedures, and systems across departments. - Handling employee relations, grievance management, and conflict resolution effectively. - Maintaining and updating employee records to ensure compliance with labor laws and company policies. - Assisting in performance management processes, conducting appraisals, and facilitating career development discussions. - Coordinating training and development programs based on organizational needs. - Supporting employee engagement initiatives and contributing to company culture building. - Generating and maintaining HR MIS reports, attendance, and leave records. Qualifications required for this role include: - A Bachelors or Masters degree in Human Resources, Business Administration, or a related field. - 3 to 5 years of proven experience as an HR generalist. - Strong verbal and written communication skills in Hindi and English. - Knowledge of HR operations, labor laws, and statutory compliance. - Proficiency in MS Office and HRMS tools. - Strong organizational and interpersonal skills with a problem-solving attitude. - Ability to handle sensitive information with confidentiality and professionalism. If you are looking for a challenging opportunity to utilize your HR skills and contribute to the growth of our organization, we encourage you to apply for this full-time position. Candidates residing in or willing to relocate to Adyar, Chennai are preferred.,

As a Team Leader at Fusion CX in Bangalore, you will have the opportunity to lead a team of customer support professionals handling e-commerce-related queries and services. Your role will involve monitoring and driving performance across key metrics such as CSAT, AHT, Quality, and Productivity. You will conduct regular huddles, one-on-one coaching sessions, and team reviews to maintain service excellence. Additionally, resolving escalations effectively to ensure customer satisfaction and issue closure will be a crucial part of your responsibilities. Tracking team performance and providing timely reporting to operations leadership, as well as collaborating with internal teams such as Training and Quality to ensure compliance and upskilling, will also be part of your duties. Building and maintaining a high-performance culture within the team through motivation and accountability is essential for success in this role. Qualifications Required: - Graduation in any discipline - Minimum 2 years of experience as a Team Leader in a BPO, specifically within e-commerce - Ability to manage service KPIs and team performance with a data-driven approach - Strong coaching, communication, and conflict-resolution abilities - Proficiency in operational reporting and familiarity with customer service metrics - Willingness to work from the Bangalore office and adapt to business-driven shifts Join Fusion CX in Bangalore to be a part of a fast-growing customer experience company known for its employee-first culture. You will have the opportunity to support a leading e-commerce account, access leadership development programs and clear growth pathways, work in an inclusive, dynamic workplace that values performance and potential, and get recognized for your contributions. If you are seeking a leadership role in the realm of call center jobs or customer service jobs in Bangalore, apply now to shape the future with Fusion CX.,

Role Overview: As a Sales Account Manager in our organization, you will be responsible for identifying customers" unique requirements and implementing account planning for growth opportunities. You will act as a subject matter expert, applying consultative selling techniques, and mentoring junior account managers. Key Responsibilities: - Demonstrate an advanced level of subject matter expertise and employ consultative-selling techniques to identify and advance opportunities. - Coordinate and own account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and effectively selling the organization's offerings. - Identify complex customer requirements, map them with the organization's capabilities, and choose the most suitable direct/indirect supply chain options. - Build strong professional relationships with high-level clients, gain a deep understanding of their unique business needs, and align the organization's solutions accordingly. - Develop and execute sales strategies, territory account plans, and market penetration strategies to drive significant revenue growth and expand market share. - Analyze and interpret key performance indicators (KPIs) and market trends to provide strategic insights and recommendations to senior management for optimizing sales performance. - Engage strategically with partners to improve win rates on selective deals and consistently achieve and manage quarterly, half-yearly, and yearly sales quotas. - Lead contract negotiations with major clients, overseeing contract terms and renewals with a proactive approach to ensure profitable deals and lasting positive relationships. - Manage the sales pipeline, enter and update opportunities in the pipeline tool, and implement pipeline management practices. - Conduct regular strategic business reviews with key clients, assess their long-term goals, gather feedback, and proactively identify areas for improvement. Qualification Required: - Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. - Typically has 7-10 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field. Additional Details of the Company: This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change, and additional functions may be assigned as needed by management.,

As an experienced and talented Voice and Accent Trainer for Interactive Brokers" Client Servicing Group, you will play a crucial role in enhancing the communication and client service skills of our associates. Your responsibilities will include: - Partnering with the recruiting team to identify trainable candidates and ensuring a 90% throughput in training potential hires. - Developing and delivering comprehensive training programs focusing on professional communication skills, client relationship management, phone etiquette, problem-solving, active listening, voice and accent refinement, and client service excellence. - Conducting needs assessments to identify skill gaps and creating targeted training solutions aligned with business objectives. - Monitoring and assessing client service interactions to provide constructive feedback and ensure consistent scoring & feedback delivery across the training team. - Identifying performance challenges early and escalating issues like new hire attrition, poor performance, or misfit skills. - Implementing refresher training programs and maintaining client service standards across the organization. - Executing the strategy of global orientation and onboarding training for new joiners. Qualifications Required: - University degree (Bachelor's). - Professional certification in training, learning, and development. - Excellent English language communication skills. - Experience in Voice & Accent training in English. - Superior facilitation and presentation abilities with diverse learning styles engagement. - Minimum 7 years of experience in designing, facilitating, implementing, and assessing blended learning programs. - Ability to develop effective training methodologies for client-facing soft skills. - Experience in measuring training effectiveness and demonstrating ROI on learning initiatives. - Knowledge of capital markets, ideally with experience in financial services or fintech companies. Interactive Brokers offers the following benefits and perks: - Competitive salary package. - Performance-based annual bonus (cash and stocks). - Hybrid working model (3 days office/week). - Group Medical & Life Insurance. - Modern offices with free amenities & fully stocked cafeterias. - Monthly food card & company-paid snacks. - Hardship/shift allowance with company-provided pickup & drop facility. - Attractive employee referral bonus. - Company-sponsored team-building events and outings. Please note that the benefits package is subject to change at the management's discretion.,

As a Call Center Customer Service Representative at our company based in South Delhi, India, your primary responsibility will be to handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure overall customer satisfaction. Your daily tasks will involve answering customer queries, providing detailed product and service information, troubleshooting problems, maintaining accurate customer records, and escalating complex cases to the relevant departments. Key Responsibilities: - Handle inbound and outbound calls efficiently - Address customer inquiries and resolve issues promptly - Ensure customer satisfaction by providing exceptional service - Provide product and service information to customers - Troubleshoot problems and escalate complex cases as needed Qualifications Required: - Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction - Experience in handling Customer Experience and interacting with Customer Service Representatives - Strong communication and interpersonal skills - Ability to work effectively in a fast-paced environment - Strong problem-solving and conflict resolution skills - High school diploma or equivalent; a Bachelor's degree is a plus - Experience in the healthcare industry is advantageous,

Role Overview: You will be responsible for overseeing daily operations and driving employee engagement as an HR and Operations Manager. This role requires a combination of strategic HR leadership and hands-on operational oversight to ensure smooth business processes, punctuality, and staff motivation. Your strong communication skills and problem-solving abilities will be essential in building high-performing teams and efficient workflows. Key Responsibilities: - Human Resources Management - Motivate and engage staff to maintain high-quality work standards. - Cultivate a positive workplace culture emphasizing accountability, collaboration, and growth. - Monitor employee attendance and punctuality, taking corrective actions when necessary. - Support recruitment, onboarding, and training programs to develop a skilled workforce. - Address employee concerns and facilitate conflict resolution. - Operations Oversight - Ensure smooth daily operations across departments and teams. - Collaborate with team leads to manage workflow, resolve bottlenecks, and uphold service levels. - Implement and oversee operational policies and procedures for efficiency and compliance. - Identify areas for process improvement and lead initiatives to boost productivity. - Reporting & Communication - Prepare and deliver regular reports to senior management on operational performance, staffing, and key issues. - Track and analyze metrics related to attendance, output, and team performance. - Communicate updates, expectations, and feedback clearly throughout all organizational levels. Qualifications: - Bachelor's degree in Business Administration, Human Resources, or related field. - 5+ years of experience in HR and/or operations management. - Strong leadership, interpersonal, and organizational skills. - Ability to manage multiple priorities in a fast-paced environment. - Proficiency in HRIS systems, attendance tracking tools, and productivity software. Preferred Skills: - Experience in a BPO or service-oriented industry. - Familiarity with labor laws and compliance standards. - Knowledge of employee engagement strategies and performance management frameworks. Company Details: The company's website is https://princetonits.com. Work Schedule: This is a full-time position with flexibility to support extended hours or shift-based teams as needed.,

As the Director of Employee Experience and Internal Communications at NTT DATA, your role is crucial in managing the strategic development and execution of Engagement and Internal Communications initiatives. Your main focus will be to enhance employee engagement, satisfaction, and well-being by ensuring clear, consistent, and effective leadership and employee communications across the organization. Your responsibilities include: - Supporting the assessment of current employee and leadership engagement and crafting strategies and initiatives to maintain and increase engagement, satisfaction, and sustainable business performance. - Developing an integrated Internal Communications plan aligned with the organization's strategic priorities. - Guiding leaders and internal stakeholders on strategic employee engagement and change communications best practices. - Leading and implementing employee and leadership-facing campaigns and championing employee and leader perspectives. - Providing input into the overall approach to employee and leadership engagement and experience, including tools and solutions to measure effectiveness. - Promoting storytelling through the organizational network to reinforce the brand, purpose, vision, and values. - Collaborating with peers in HR and the business on intersecting initiatives. - Managing global scheduling and planning processes to align activities and messages across audiences. - Drafting, editing, and producing relevant and engaging messages, communications, and content consistent with the global narrative and brand. - Utilizing various communication channels to engage internal audiences effectively. - Using metrics and insights to drive improvement in communication and engagement. - Leading global engagement and communication initiatives within supported business areas. - Managing resources, agencies, creative briefs, and budgets effectively. To thrive in this role, you need to have: - Significant understanding of strategic employee engagement and Internal Communications. - Knowledge of internal communication principles, channels, messaging strategies, tools, and measurement. - Knowledge of behavioral science and change management principles. - Ability to develop and execute strategies that enhance employee engagement and communications. - Leadership skills to mentor professionals and influence collaboration. - Proficiency in data analysis, conflict resolution, and innovative solutions. - Collaboration skills with senior leadership, cross-functional teams, and key stakeholders. - Adaptability to diverse cultural backgrounds and perspectives. Academic qualifications and certifications required: - Bachelor's degree or equivalent in Employee Engagement / Human Resources or related field. - Certifications in Coaching, Change Management, Behavioral Sciences, and/or Human Resources practices are advantageous. Required experience: - Significant experience in Employee Engagement and/or Internal Communications roles. - Leadership experience in projects, initiatives, and major organizational changes. - Innovation in creating engaging employee experiences and impactful internal communication strategies. - Collaboration with executive leadership for alignment and support. - Organizational development experience and success measurement. - Driving transformational change and advocating employee needs. - Experience in digital marketing channels and leadership in employee experience, engagement, and internal communication. Workplace type: Hybrid Working NTT DATA is an Equal Opportunity Employer.,