2940 Conflict Resolution Jobs - Page 2

As an experienced and dynamic Area Service In charge, your role will involve overseeing the daily functioning of service and care centers. You will be responsible for ensuring smooth service operations, enhancing customer satisfaction, and optimizing team productivity. Your strong leadership skills, deep understanding of after-sales service, and customer-first mindset will be crucial for success in this role. Key Responsibilities: - Establish and maintain the infrastructure and daily operations of service centers. - Coordinate with store managers and sales teams to align service operations with business objectives. - Ensure high levels of customer satisfaction and proactively address potential issue escalations. - Motivate, lead, and manage service and care center teams for optimal performance. - Take ownership of service deliverables and ensure adherence to defined SLAs. - Mentor and counsel service engineers to foster skill development and engagement. - Monitor and control the flow of incoming service calls, ensuring timely on-site support. - Manage operating costs and expenses of the service and care centers within allocated budgets. - Maintain adequate manpower levels to address customer needs and service demands efficiently. - Identify skill gaps and organize training programs for service center personnel. - Ensure care center staff are aligned to support walk-in customers effectively. - Regularly assess team performance and implement improvement plans where necessary. Skills and Competencies: - Strong territory knowledge and familiarity with the local service ecosystem. - In-depth understanding of device repair operations and related processes. - Knowledge of company products, services, and market landscape. - Proven team management and people leadership skills. - Strong problem-solving and decision-making capabilities. - Exceptional customer focus and conflict resolution skills. - Ability to understand and execute business training needs. Education & Experience: - Diploma / B.E. / B. Tech in Electronics, Telecommunications, or a related field (preferred). - 6-10 years of experience in After Sales Service or Service Center Management. In this role, you will be expected to have a background in industries such as Telecommunications, Consumer Electronics, Mobile Devices, or Retail Services. This full-time position comes with benefits such as health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, and provident fund. Please note that the work location for this position is in person.,

Role Overview: As the Centre Manager Operations in Mangalore, Karnataka, you will be entrusted with the responsibility of overseeing the entire management of the coworking space. Your role will involve ensuring smooth day-to-day operations, delivering an exceptional member experience, and efficiently managing facility operations. A successful performance in this role will require a combination of hospitality, operations, and business acumen. Key Responsibilities: - Manage daily operations of the coworking space, ensuring seamless functioning of facilities and services. - Supervise housekeeping, security, and maintenance staff to maintain high standards of cleanliness, safety, and upkeep. - Ensure compliance with company policies, procedures, and statutory requirements. - Coordinate with vendors, facility teams, and service providers for the timely execution of tasks. - Act as the primary point of contact for all members, promptly resolving queries and issues. - Foster strong relationships with clients to ensure satisfaction, retention, and renewals. - Organize community engagement activities, networking events, and client feedback sessions. - Support the sales team in achieving occupancy targets through client interactions and closures. - Monitor billing, collections, and account reconciliation for clients. - Track and report centre performance metrics such as occupancy, revenue, costs, and member satisfaction. - Lead and motivate on-ground teams including front desk, operations executives, and support staff. - Schedule shifts, delegate responsibilities, and monitor performance. - Conduct regular training sessions to maintain high service standards. - Oversee preventive and breakdown maintenance of the centre. - Ensure availability of IT support, internet, utilities, and office supplies. - Manage vendor contracts and service-level agreements (SLAs). Qualification Required: - Graduate/Postgraduate in Business Administration, Hospitality, or a related field. - 2-3 years of experience in operations, preferably in coworking, hospitality, retail, or facility management. Additional Company Details: The company is looking for candidates who can multitask, work in a fast-paced environment, and possess strong leadership, communication, and problem-solving skills. The role offers a competitive salary of 35-40k/month plus performance-based incentives. Interested candidates can share their resumes at shivangi.hr@propques.com. This is a full-time position requiring in-person work, with an expected start date of 01/10/2025.,

Role Overview: - Hiring and retaining talent for the organization at the right cost. - Organizing important events of the organization. - Remembering employee birthdays and important event dates. - Helping resolve conflicts and other issues within the company. - Conducting exit interviews with outgoing employees. Qualification Required: - Currently enrolled in a relevant degree program or recently graduated. - Strong communication and interpersonal skills. - Ability to work collaboratively in a team environment. - Detail-oriented with excellent organizational skills. Additional Details: The internship is for a duration of 3 months and the work location is in person. As a part of the benefits, there is cell phone reimbursement provided.,

**Job Description:** As a HRBP for Sales at Uplers, your role is to act as a strategic advisor to the Sales leadership team, ensuring alignment of People strategies with business objectives. Your contribution will be crucial in enhancing sales team productivity, fostering talent development, and cultivating an Innovation-oriented high-performance culture. **Key Responsibilities:** - **Strategic Partnering:** Collaborate with Sales leaders to align people strategies with business goals. - **Talent Management:** Identify & build succession pipelines, drive retention strategies, identify skill gaps, and collaborate on Up/Re-Skilling as per business needs. - **Performance & Development:** Possess familiarity with performance management systems, cycles, and processes. Coach managers, facilitate effective development reviews, and action plans. - **Employee Engagement:** Ideate and champion initiatives that boost morale, motivation, inclusion, and eNPS scores. - **Change Management:** Proactively suggest and lead transformation efforts within the Department and drive culture change initiatives. - **HR Operations:** Ensure compliance with policies and remote mandates, manage employee relations with cross collaborators, stay updated on market trends to suggest policy alterations and process automations. **Qualification Required:** - Bachelor's degree in HR, Business Administration, or equivalent degree; any additional HR-related certification. - Experience as an HRBP, preferably in a sales-driven role. - Familiarity with sales processes and performance metrics. **About Uplers:** At Uplers, our aim is to simplify and accelerate the hiring process. We are dedicated to assisting all talents in finding and applying for relevant contractual onsite opportunities to advance their careers. We are committed to supporting you through any challenges or grievances you may encounter during the engagement. If you are seeking a new challenge, an excellent work environment, and an opportunity to elevate your career to the next level, seize the chance and apply today. We are excited to welcome you aboard!,

Job Description: Extensive experience in Sybase ASE database administration and Sybase Replication Server management, including planning and executing both minor and major upgrades in enterprise environments. Expert in Sybase performance tuning, with a strong track record in query optimization, index management, and resource allocation to ensure high database performance and reliability. Proficient in Sybase ASE versions 12.5 through 16.0 and Sybase Replication Server, with hands-on experience in installation, configuration, patching, and migration. Skilled in designing, building, and managing Sybase database servers, ensuring scalability, security, and high availability. Advanced knowledge of Sybase Replication Server solutions, including Warm Standby, Multi-Site Availability (MSA), and table-level replication; adept at configuring, monitoring, and troubleshooting complex replication architectures. In-depth understanding of replication architecture, data synchronization, conflict resolution, and various replication topologies and configurations. Strong expertise in database backup and recovery, file system management, disaster recovery planning, and implementation of RPO (Recovery Point Objective), RTO (Recovery Time Objective), and Point-in-Time Recovery (PITR) strategies. Proven ability to conduct regular database health checks, capacity planning, and proactive monitoring using industry-standard tools and best practices. Exceptional problem-solving and troubleshooting skills, with experience in real-time issue resolution, root cause analysis, and providing remote support via screen sharing or direct connection. Experienced in creating and maintaining technical documentation, including High-Level Design (HLD), Low-Level Design (LLD), Standard Operating Procedures (SOP), and Run Book documentation for Sybase environments. Excellent communication, collaboration, and interpersonal skills, enabling effective teamwork with cross-functional IT and business teams. Positive, proactive attitude with flexibility to work in rotational shifts and support 24x7 mission-critical database operations.

JD Sales HRBP Location: Gurgaon Reporting- Sales Head Experience Required: 5 to 8 Years Contact: hr@fiaglobal.com Job description: We are looking for an experienced HR Business Partner (HRBP) to support our fast-scaling sales, operations, and ground teams. This role will directly impact hiring, retention, training, performance management, and employee experience while working closely with business leaders to drive results. Job Overview: As the Sales HRBP, you will work closely with the Head of Sales to provide comprehensive HR support to our sales team. This role requires a dynamic individual with strong HR skills, excellent communication abilities, and a keen understanding of the unique challenges and requirements of a sales team. The Sales HR Manager will be responsible for implementing HR policies and procedures, managing employee relations, and fostering a positive work environment within the sales department. Key Responsibilities: 1. Collaborate with the Head of Sales to understand the HR needs and challenges of the sales team. 2. Develop and implement HR policies and procedures tailored to the sales department's requirements. 3. Provide guidance and support to sales team members on HR-related issues, including performance management, disciplinary actions, and employee relations. 4. Manage recruitment and onboarding processes for the sales team, including sourcing candidates, conducting interviews, and facilitating new hire orientation. 5. Coordinate training and development initiatives for sales team members to enhance their skills and performance. 6. Conduct regular reviews of compensation and benefits packages to ensure competitiveness and alignment with company goals. 7. Serve as a liaison between the sales team and the HR department, advocating for the needs of sales professionals within the broader organization. 8. Stay up-to-date on relevant employment laws and regulations to ensure compliance and mitigate risks. 9. Travel to various locations as needed to support the sales team. Qualifications: 1. Bachelor's degree 2. 5-8 years of experience in HR roles, with a focus on supporting sales teams. 3. Strong understanding of HR principles and practices, including employee relations, performance management, and talent acquisition. 4. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with sales professionals at all levels. 5. Proven ability to manage multiple priorities and thrive in a fast-paced, dynamic environment. 6. Demonstrated problem-solving skills and the ability to make sound decisions independently. 7. Proficiency in HRIS systems and Microsoft Office Suite. 8. Willingness to travel as and when required.

" Scrum Master,Agile,Healthcare,Kanban ","description":" Role Proficiency: Partner with two to three business and technology teams to plan and execute their tactical and strategic work; delivering the vision of the business. Coach mentor and train multiple teams to deliver quality products and services. Work experience with scale. Outcomes: Collaborate with Product Owners and multiple product teams with varying levels of Agile maturity to define product goals backlogs and roadmaps Team coordination: Ensure teams operate with agreed team cadence. Provide support to help teams reflect learn and improve on their Agile practice Dependency coordination: Work with teams to identify and manage interactive dependencies within a complex systems environment Track and manage team Visual Management Boards: Help teams to maintain their team data and collateral; keeping relevant over time to changing needs of the business Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices Support Product Owners in each team to engage inform influence and negotiate with stakeholders; using product backlogs (prioritized based on value) as the basis for discussions. Act as a role model for Scrum Masters and Agile champion. Contribute to expanding the understanding and practice of Agile principles and values throughout the entire organization Work with the teams to identify and mitigate impediments and risks to the program Lead the teams through Agile training and enablement sessions. Experience working at scale as a Scrum Master for squads that operate following scaling operating models (programs tribes portfolios release trains etc..) Measures of Outcomes: Percent of increase in Agile maturity as defined by the maturity tools i.e. adoption of Agile practices and participation within the team Percent of achievement in OKRs or KPIs as defined for project \/ program Number of contributions to Scrum Master guilds to improve Agile adoption; creating sustainability Outputs Expected: Change Agent: Facilitate team events to drive Agile practices (e.g. daily stand up sprint planning sprint reviews and sprint retrospectives). Conduct regular check-ins with all team members to provide performance feedback and offer coaching and mentoring Create and maintain team metrics to monitor and measure teams performance (e.g. Velocity Burndown CFD cycle time etc) Coach the team the product owner and business stakeholders on Agile practices and processes (e.g. methodology acceptance criteria user stories estimation etc.) Provide training to the team on Agile concepts various practices and frameworks as required Effectively use a variety of collaboration tools (e.g. Mural Miro MS Teams Zoom etc) to stimulate collaboration and transparency Work closely with all teams in prioritization and planning new improvements initiatives. Apply quantitative management skills (e.g. using metrics to perform root-cause analysis while implementing action items for continuous improvement) Coach mentor and train junior Scrum Masters and new Product Owners. Schedule and deliver Agile related training to the organization. Skill Examples: Understand the business requirements and interact with SMEs at various stages of development Understand the customers technology landscape and requirements Identify improvements for the release management process release schedule and plan Understand RACI Matrix and Governance Framework for related projects Promote continuous knowledge management The ability to cut through unnecessary work and focus only on the essentials Exhibits sound judgment under pressure with the ability to remain calm under stress Possesses motivation and coaching skills; guiding and supporting teams throughout a project The ability to think and make decisions quickly in rapidly changing circumstances A true Servant leader with the relevant skills and competencies The ability to work with challenging clients and stakeholders Demonstrate conflict resolution skills to effectively facilitate the team business stakeholders and project delivery. Knowledge Examples: Experience applying a variety of patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Retrospective formats handling bugs Backlog Prioritization collaboration team building techniques etc.) Passion for Agile software development. Understanding of fundamentals of software development processes and procedures. Recognizing the value of commitments to delivery made by a development team. Comprehension of incremental delivery and the benefit of metrics. Understand the necessity of backlog tracking and grooming burndown metrics velocity and task definition. Familiarity with common Agile practices and better development practices Willingness to adhere to and promote adopted methodologies tools and standards to ensure consistency and compliance with defined standards. Additional Comments: Job Description - Scrum Master HealthProof is looking for a highly energetic and collaborative Scrum Master who is CSM or PSM Certified with minimum 5 years in Project Management and Scrum Master experience managing complex IT Projects. Candidate should have sound understanding of agile software development methodologies and procedures. Excellent written and verbal communication skills and ability to liaise with technologists and executives is key to be successful in this role. As a Scrum Master at HealthProof, this is your opportunity to - Organize and facilitate scrum as part of the development team and remove blockers for completing sprint scope - Facilitate Scrum ceremonies and create necessary artifacts related to ceremonies - Add value to your team and collaborate on design solutions while building relationships with the organization - Identify risks, create mitigation plan, monitor and track to closure - Liaise between Development Team and Product Owner to help resolve impediments - Facilitating getting the work done and take things to closure by meeting Definition of Done - Facilitating discussion, decision making, and conflict resolution. - Assisting with internal and external communication, improving transparency, and radiating information. - Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. - Providing all support to the team using a servant leadership style whenever possible, and leading by example You bring: - Bachelordegree and\/or equivalent experience - 10+ years of overall IT experience in different capacities - 5+ years of hands-on IT Project Management and Scrum Master experience - CSM or PSM Certification For this role, we value: - The ability to adapt quickly to a fast-paced environment - Excellent written and oral communication skills - The ability to understand speak technology - Thorough understanding of agile software development methodologies - Ability to coach the team to reach their full potential - Ability to gel with the team well and build a self-organized and highly energetic team Overall Experience level: 10+ years in IT with min 5+ years as Project Manager and \/ or Scrum Master ","

Job Overviews Designation: HR Manager Location: Ahmedabad Work Mode: Work from Office Vacancy: 1 Experience: 8.0 To 10.0 ManekTech is looking for an experienced and dynamic HR Manager to lead our human resources functions. The ideal candidate will have a strong background in HR management, excellent leadership qualities, and the ability to implement strategies that align with organizational goals. Key Responsibilities Develop and implement HR strategies, policies, and procedures aligned with overall business objectives. Manage end-to-end recruitment, onboarding, and employee engagement processes. Oversee performance management systems and employee development programs. Ensure compliance with labor laws, company policies, and regulatory requirements. Handle conflict resolution, grievance redressal, and disciplinary procedures effectively. Promote a positive work environment and support organizational culture. Leverage HR digital tools for effective HR operations and data-driven decision-making. Provide guidance and support to management and staff on HR-related issues. Drive learning development initiatives, training programs, and career growth opportunities. Monitor HR metrics and generate reports to support strategic decision-making. Collaborate with leadership to design competitive compensation and benefits structures. Develop and implement strategies to improve employee retention and satisfaction. Foster diversity, equity, and inclusion within the workplace. Organize team-building activities, workshops, and engagement programs. Manage HR budgets and optimize resource allocation. Act as a trusted advisor to senior management on workforce planning and organizational development. Qualifications Requirements Master s degree in Human Resource Management or a related field. Minimum 8 years of proven experience in HR management or leadership roles. Strong communication and presentation skills with the ability to influence and engage stakeholders. Excellent problem-solving skills and decision-making abilities. Proficiency in HR digital tools and HRIS systems.

Req id - 1637666 The opportunity As part of our Digital Government Public Sector (GPS) team, you will join a talented group of professionals to help governments and public sector organizations improve their planning, budgetary and financial performance. Your key responsibilities Develop strategies for business development in south and east region in the identified sectors and technology areas Identify target clients based on current relationships and potential to grow business Market existing solutions / develop new solutions in line with business strategy and client needs Build teams, deliver projects as per agreed schedule efforts, bill and collect receivables Manage client relationships, client escalations, etc. Achieve sales / revenue and margin target Q-o-Q basis Team development, managing their career aspirations Demonstrate thought leadership through writing POVs, speaking at industry forums etc. Skills and attributes for success Should have an excellent communication and client management skills. Should have worked in government sector and strong relationship with key decision makers such as secretaries of key departments across states. Should have worked in delivery and business development roles. Should have managed sales, revenue and margin targets Should have managed diverse teams. Should be a thought leader in certain technology / business sector domains. Hands on experience in any technology / business architecture development is desirable. Hands on experience in any technology tools ( COTS Open source) is desirable Hands on experience in problem / conflict resolution is essential To qualify for the role you must have Bachelor s degree in Engineering and Post-Graduation (MBA) from a reputed university. (BE/BTech + MBA combination is welcome) Minimum 12 - 15 Years of relevant experience in advisory role is required Ideally you ll also have Willingness to travel Flexible to adopt to a demanding lifestyle Maturity and ability to handle pressure People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY

Role & responsibilities Strategic HR Management: Develop and implement HR strategies that align with the organization's business goals. Recruitment & Staffing: Oversee the entire hiring process, from creating job descriptions and attracting candidates to screening applicants and onboarding new hires. Employee Relations: Act as a liaison between management and employees, mediating disputes and fostering open communication to resolve conflicts. Performance Management: Administer performance appraisal systems, ensure fair and consistent reviews, and help employees develop individualized growth plans. Training & Development: Identify training needs, develop and coordinate learning programs, and support employees' career growth and skill enhancement. Compensation & Benefits: Manage compensation structures, administer employee benefits programs, and conduct market analysis to ensure competitive offerings. Compliance & Legal Duties: Ensure the organization adheres to all relevant labor laws and regulations, maintaining accurate HR records and managing disciplinary procedures. Culture & Employee Engagement: Promote a positive work environment, implement initiatives to boost morale, and organize activities that foster team-building and employee recognition. Desired Candidate Profile 5-7 years of experience in human resources or industrial relations role. MBA/PGDM degree in HR/Industrial Relations preferred but not mandatory. Excellent communication skills with ability to build strong relationships at all levels within the organization. Strong leadership skills with ability to motivate teams towards achieving common goals.

Role & responsibilities A hostel warden's duties and responsibilities generally encompass student welfare, hostel management, and ensuring a safe and disciplined environment . Key areas include student supervision, disciplinary matters, maintenance, communication, and administrative tasks. A more detailed breakdown follows. Student Welfare & Management: Supervision: Wardens are responsible for overseeing students' daily routines, ensuring they adhere to schedules, and promoting a healthy lifestyle. This includes monitoring wake-up and sleep times, and coordinating activities like sports and recreation. Discipline: Maintaining discipline and decorum within the hostel is a crucial role. Wardens address issues of misconduct, enforce rules, and report serious cases of indiscipline to higher authorities. Counseling: Wardens often act as a point of contact for students facing personal or academic challenges, providing guidance and support. Health & Safety: Wardens are responsible for the general health and safety of residents, including addressing issues of hygiene, sanitation, and ensuring a secure environment. Hostel Management & Administration: Room Allocation: Wardens play a role in allocating rooms to students and may also be involved in room transfers. Maintenance: Ensuring the upkeep and maintenance of the hostel premises, including common areas, rooms, and facilities, falls under the warden's purview. Security: Coordinating with security staff and ensuring the overall security of the hostel premises and residents is a key responsibility. Record Keeping: Maintaining records of attendance, inventory, and other relevant information is essential for effective hostel management. Communication: Wardens act as a communication bridge between students, parents, and the hostel administration. Financial Management: In some cases, wardens may manage imprest accounts and handle petty cash for hostel expenses. Key Skills for a Warden: Communication Skills: Effective communication is essential for interacting with students, parents, and staff. Interpersonal Skills: Building rapport with students, understanding their needs, and resolving conflicts are crucial. Organizational Skills: Managing multiple tasks, maintaining records, and ensuring smooth hostel operations require strong organizational skills. Problem-Solving Skills: Addressing student issues, resolving conflicts, and handling emergencies require effective problem-solving abilities. Preferred candidate profile

Medcare Hospitals Medical Centres is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

Medcare Hospitals Medical Centres is looking for Deputy Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

Medcare Hospitals Medical Centres is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

Medcare Hospitals Medical Centres is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

Medcare Hospitals Medical Centres is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

Medcare Hospitals Medical Centres is looking for Manager. Human Resource to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling strong relationships with customers and stakeholders. Ability to analyze complex data and make informed decisions to drive business growth. Strong problem-solving and conflict resolution skills, with the ability to adapt to changing circumstances. Experience with budgeting and expense management, focusing on cost-effectiveness and profitability.

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling strong relationships with customers and stakeholders. Ability to analyze complex data and make informed decisions to drive business growth. Strong problem-solving and conflict resolution skills, with the ability to adapt to changing circumstances. Experience with budgeting and expense management, focusing on cost-effectiveness and profitability.

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling strong relationships with customers and stakeholders. Ability to analyze complex data and make informed decisions to drive business growth. Strong problem-solving and conflict resolution skills, with the ability to adapt to changing circumstances. Experience with budgeting and expense management, focusing on cost-effectiveness and profitability.

Scrum Master Senior Analyst ABOUT EVERNORTH: Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don t, won t or can t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. As a Scrum Master, you will routinely wear the hats of facilitator, teacher, coach, and mentor to help enable your product team to develop customer-centric software products from idea to production. The candidate would be a servant leader to the team cultivating an environment of efficiency and coaching on scrum best practices, removing team impediments (including addressing root causes), and facilitating collaborative interactions and events aimed at delivering business value. Although they will care about the success of the product, they will care more about the health and success of their team. An ideal candidate will comfortably speak to the essence of the agile manifestos 12 principles and will exemplify the scrum values of focus, courage, openness, commitment, and respect. Responsibilities Teach the mechanics and value of the scrum framework, along with value-driven product development techniques. Facilitate effective working sessions and team events as desired by the team. (e.g. vision, roadmap, release planning, sprint review, retrospective, sprint planning, story mapping...) Train the team to conduct effective daily stand-up meetings focused on attaining the sprint goal. Facilitate focused team retrospectives aimed at helping the team identify opportunities for improvement with a plan of action. Coach product owners in best practices for managing stakeholder relationships, as well as maintaining and organizing an effective product backlog. Teach and mentor organization in writing effective user stories. Facilitate the definition of done negotiations that enable higher product quality through better extreme programming behaviors and DevOps practices (TDD/CI/CD). Coach team members in agile estimation techniques aimed at generating effective team discussions and valuable, working software every sprint. Coach team members on the daily application of the Agile Manifestos 12 principles and provide guidance on correcting anti-patterns and issues made visible by the scrum framework. Facilitate consensus-building activities and conflict resolution in order to improve team effectiveness. Frequently assess the scrum maturity of the team and organization in order to coach the team and organization to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Proactively conduct one-on-one conversations with team members focused on building trust, identifying coaching opportunities, and improving overall team cohesion and morale. Proactively anticipate and prevent impediments that may impact the team React with efficiency and tenacity to remove newly discovered impediments impacting the team, including elevating awareness of any organizational impediments discovered in the process. Ensure contributing causes, triggers, and knowledge gaps are effectively identified and addressed. Partner with Agile thought-leaders to explore and become involved in opportunities for improvement across the scrum teams and company as a whole. Qualifications Required Skills: Multiple, advanced certifications beyond CSM or PSM-I (Candidate has obtained at least two of any of the following cert options: A-CSM, PSM-II, CSP-SM, PSM-III, ICP-ACC, ICP-ATF, CAL-I, CAL-II, CAL-E, CAL-O, CAL-T, ICP-APM, ICP-DAS) Proven, demonstrable expertise in group decision making (e.g. Liberating Structures &/or Kaner s Diamond of Participatory Decision Making) Proven, demonstrable expertise in effective facilitation (e.g. visual/sketching techniques, graphic facilitation, &/or design thinking techniques) Proven, demonstrable expertise in coaching models (e.g. G.R.O.W., Coaching Conversation Arc, 9 Coaching Roles, Powerful Questions) Required Experience & Education: 3 to 5 years as practicing ScrumMaster, exclusively as ScrumMaster and not an SM-Project Manager-hybrid Location & Hours of Work HIH-Hyderabad & General Shift (11:30 AM - 8:30 PM IST) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Company Description: Are you passionate about empowering and supporting a diverse workforce in a dynamic healthcare environment? Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the country, eHealth Technologies works with prominent HIEs and the nation s top-ranked hospitals, including 17 of the 20 US News & World Report Honor Roll Hospitals. The company s eHealth Connect solution enhances patient and physician satisfaction by streamlining referrals and intelligently aggregating patients clinical records. This assures physicians have the right healthcare information to care for their patients, right when they need it. As a critical adjunct to HIEs, eHealth Connect Image Exchange enables the automated access to all types of medical images in the context of the aggregated patient record, in full diagnostic quality. Career Opportunity Description: The Human Resources Manager position reports directly to the VP of Human Resources. The Human Resources Manager will be responsible for the day-to-day operations of our India locations, including assisting the VP of HR to drive programs for employee engagement and culture; learning and development; performance management; benefits and total rewards, diversity, equity and inclusion, health and safety, and conflict resolution. The right candidate for this position should have a passion for leading and developing a department within our company with employee culture, performance, and compliance as its focus. Critical thinking and strategic insight will be required. Some travel is required in this role to our local offices throughout India, and potentially to our global office locations as you will collaborate and consult with extended HR team, and business leaders throughout the organization. Primary Responsibilities: Process accurately and timely semimonthly payroll and subsequent required company reporting with Payroll and Time and Attendance in accordance with governing laws and regulations. Identifies opportunities to maximize the automation capability of Payroll and Benefit software. Supports tracking and reporting for Human Resources metrics. Coordinate with Recruitment/Onboarding teams to support new hire orientation for onboarding paperwork, benefit review, and additional areas as required. Oversee the implementation of specific assigned HR programs, identifying opportunities for improvement. Partner with management to develop and communicate HR policies, procedures, programs, and laws. Determine and recommend employee relations practices necessary to establish positive relationships and a high level of employee morale and satisfaction. Serve as the primary contact with the company employment law attorney and government agencies. Protect the interest of employees and the company in accordance with policies and governmental laws and regulations to minimize risk. Conduct continuing study of all HR policies, programs, and practices to Keep management informed of new developments. Maintain HRIS software for employee tracking. Maintain all personnel files. Oversee employee offboarding processes. Oversee employee engagement programs, including employee event planning and morale programs. Drive a high performing culture, including maintaining and improving the performance review processes. Various other duties as assigned. Knowledge, Skills, and Certification Requirements: Bachelors degree required. 6-8 years in the human resources function with multi-site responsibility, experience in healthcare or technology industry preferred. Strong business acumen; understands business beyond the HR function. Demonstrated ability to collaborate cross-functionally and adapt global strategies at a local/regional level. Prior experience deploying talent management programs and initiatives. Self-motivated with outstanding planning, prioritization, and time-management skills. Maintains current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding Human Resources issues. Must have strong Microsoft Office Suite skills, with the familiarity of HR Information Systems Key Relationships: Directly works with HR department team members globally. Interacts regularly with eHealth Technologies leadership, global team member, vendors, and community members. Essential Functions: Physical Requirements: Extended periods of time typing, data entry, sitting, reading, writing. Lifting to 20 lbs. Mental Requirements include General, Visual, and Numerical Intelligence. Analytical skills. Must be able to work in the office. This position is a night shift position, requiring overlap with US eastern time hours.

Scrum Master Experience Range: 6 - 10 years Position Summary We are looking for an experienced and proactive Senior Scrum Master to join our team and drive Agile best practices across multiple teams or complex projects. In this role, you will serve as a servant leader, coach, and facilitator, helping teams deliver high-value software efficiently while fostering a culture of continuous improvement, collaboration, and transparency. Responsible for managing all aspects of diverse, medium to moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met. Communicates with end-users to provide timely and accurate information and status updates. The Scrum Master manages multiple Software Development projects with one or more Agile software development teams to successfully deliver multi-tier SaaS solutions on time, with high quality and that delight customers. Works collaboratively with product owners, Dev and QA team members, management and other Agile teams to achieve product delivery goals. Coaches and educates team members on Agile best practices. Experience: 6 8 years of experience as a Scrum Master, with at least 3 years in a multi-team Scaled Agile Scrum Master role. Must have worked on internal/external dependency resolution, long range planning, and conflict resolution in multi-team/multi-ART products. Bachelors degree or equivalent combination of education and work experience in software development. Strong understanding and practical experience with Scrum, Kanban, and other Agile frameworks . Proven ability to facilitate Agile ceremonies and coach teams through complex delivery challenges. Excellent conflict resolution, communication, and stakeholder management skills. Experience working with distributed or cross-functional teams. Strong understanding of Agile tools (e.g., Jira, Azure DevOps, Rally). Relevant certifications (e.g., Certified Scrum Master (CSM), Professional Scrum Master (PSM II or III), SAFe Scrum Master) preferred. Experience working with teams who develop the Microsoft stack preferred. Nice To have: Experience supporting Agile transformations in large or complex organizations. Exposure to scaled Agile frameworks (SAFe, LeSS). Background in software development or technical delivery is a plus. Experience coaching teams in DevOps practices and CI/CD pipeline Essential Duties and Responsibilities: Schedule and lead PI Planning, Program Increment refinement, sprint refinement, Scrum of SCRUMs, sprint planning meetings, daily stand-ups, retrospectives, and other Agile and quality ceremonies. Serve as a Scaled Agile Scrum Master for one or more Agile teams, ensuring the effective application of Scrum principles and practices. Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives) and ensure they are productive and focused. Remove impediments and help the team overcome obstacles to progress. Coach, mentor and educate team members, Product Owners, and stakeholders on Agile mindset & best practices and process improvements. Foster a culture of continuous improvement by encouraging experimentation, feedback, and reflection. Work with Product Owners to ensure a well-refined and prioritized Product Backlog. Track and communicate key Agile metrics (velocity, burn-down, team health) to drive improvement and transparency. Collaborate with other Scrum Masters and Agile Coaches to align processes across teams. Support Agile transformation initiatives and contribute to developing organizational Agile maturity. Implement quality up front initiatives and champion/support organic process and micro-improvements with Agile teams. Understand priorities of initiatives and features from Business and Architectural Product Owners. Build and maintain relationships with other product and architectural teams, and in partnership with technical staff and members of management. Work with other Agile teams, their Scrum Masters and Product owners to ensure alignment and act together toward common goals. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Job Description Key Responsibilities of the Role: Agile & Program Management: Own product delivery execution, ensuring on-time, high-quality releases. Implement and govern Agile best practices for efficient planning, execution, and value delivery. Drive SAFe and Lean portfolio management, ensuring strategic alignment across products. Establish clear OKRs/KPIs to measure and enhance Agile delivery efficiency. Technical & Delivery Leadership: Collaborate with engineering and architecture teams to ensure solutions align with cloud-native, microservices, and SaaS-based architectures. Manage technical dependencies and risks, ensuring smooth cross-team execution. Enable teams to adopt DevSecOps, CI/CD pipelines, test automation, and observability for optimized software delivery. Foster a culture of continuous improvement, automation, and performance optimization. Stakeholder & People Management: Engage with business and product stakeholders, translating business goals into Agile execution. Lead and mentor Scrum Masters, Product Owners, and Agile teams, enhancing Agile maturity. Drive collaborative decision-making, ensuring transparency and alignment across functions. Proactively address challenges, promoting a culture of accountability and problem-solving. Technical Skills: Strong Agile and SAFe expertise, including PI Planning, backlog management, and Agile metrics. Hands-on experience with Java, Microservices, Cloud-Native architectures, and DevSecOps pipelines. Exposure to Kafka, Kubernetes, AWS services, Spring Boot, and Open API specifications. Understanding of performance, security, and scalability considerations in digital banking platforms. Experience in test automation, observability, and cloud-based CI/CD workflows. Soft Skills: Leadership & Influence: Ability to drive Agile culture and mindset across teams. Collaboration & Stakeholder Management: Strong engagement with business, product, and engineering teams. Strategic Thinking & Decision-Making: Align Agile execution with business goals. Coaching & Mentoring: Enable teams to adopt Agile best practices and enhance team performance. Proactive Problem-Solving: Identify risks early and implement mitigation strategies. What drives our teams : Agile at Scale: Deliver high-quality digital banking products with lean, iterative execution. Customer-Centric Innovation: Build products that align with user needs, regulatory shifts, and market trends. Scalability & Efficiency: Leverage Cloud-Native, SaaS, and AI-driven automation to enhance product delivery. Collaboration & Transparency: Foster a culture of trust, accountability, and knowledge-sharing. Continuous Learning & Growth: Experiment with new technologies, Agile frameworks, and automation strategies. What We Offer: Competitive compensation and benefits package. Opportunity to work on cutting-edge banking and fintech solutions. A collaborative, Agile-driven work environment with strong leadership support. Access to latest tools, technologies, and training for continuous growth. A high-performance culture with a focus on innovation and career development. Total Experience Expected: 14-18 years Qualifications Minimum Qualifications Bachelors or higher degree in Computer Science or a related technical field, or equivalent professional experience. 15 18 years of overall experience, with 5+ years in Agile Program/Product Management leading large, geographically distributed teams. Extensive experience in Agile, SAFe, and Lean practices, with the ability to drive Agile transformations at scale. Strong technical acumen with hands-on experience in Java, J2EE, Microservices, and Cloud-Native architectures. Deep understanding of digital transformation, DevSecOps, and modern software development practices. Strong stakeholder management, negotiation, and conflict resolution skills. Proven ability to lead and deliver complex, high-risk programs, aligning with business objectives. Role Summary : As an Agile Manager, you will be responsible for end-to-end delivery leadership, ensuring seamless execution, Agile maturity, and continuous improvement. You will drive Agile adoption, enhance team efficiency, and establish best practices for scalable and high-performing digital banking products. You will act as a change agent, coaching teams, optimizing Agile execution, and ensuring alignment between business, product, and technology teams to maximize value delivery.

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: Software Asset Management . Experience: 3-5 Years .