2940 Conflict Resolution Jobs - Page 3

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management . Experience: 3-5 Years .

Description We are looking for a motivated HR Intern to join our team in India. This is an excellent opportunity for freshers/entry-level candidates to gain hands-on experience in human resources and contribute to various HR functions. Responsibilities Assist in the recruitment process by screening resumes and scheduling interviews Support the onboarding process for new employees Maintain employee records and HR databases Assist in organizing training sessions and workshops Conduct employee surveys and compile feedback Help with payroll and benefits administration Participate in HR projects and initiatives as needed Skills and Qualifications Strong communication skills (both verbal and written) Basic understanding of HR principles and practices Proficiency in MS Office Suite (Word, Excel, PowerPoint) Ability to handle confidential information with discretion Good organizational and time management skills Familiarity with HR software and tools is a plus Detail-oriented with strong analytical skills

Description We are looking for a motivated individual to join our Team Management division. This entry-level role is ideal for freshers who are eager to learn and grow within a dynamic team environment. Responsibilities Assist in the management of day-to-day team operations Coordinate with team members to ensure alignment on project goals Support the team in achieving targets and deadlines Facilitate communication between team members and upper management Help in the development and implementation of team processes and procedures Participate in team meetings and contribute ideas for improvement Skills and Qualifications Strong communication skills Ability to work collaboratively in a team environment Basic understanding of project management principles Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Problem-solving and critical thinking skills Organizational skills and attention to detail Bachelor's degree in Business Administration, Management or related field is preferred, but not mandatory

As a Business Associate, you will be responsible for various administrative activities of the business, including contributing to external audits, business continuity activities, and addressing regulatory issues. Your tasks may involve tracking business financials, managing employee headcount, and coordinating other administrative needs. Additionally, you may work on ad hoc projects as requested. Your main responsibilities will include: - Reviewing and approving requests for new deal numbers, ensuring alignment with established guidelines and procedures - Reviewing and approving pipeline transactions to ensure accurate revenue tagging within the system - Performing regular revenue reconciliation to prevent breaks, investigating and resolving discrepancies promptly - Managing the closure and settlement of syndicate settlements for ECM/DCM products - Conducting Mergers & Acquisitions (M&A) direct client billing and analysis of accounts - Reviewing deal-related and client general expenses, ensuring proper allocation and accurate billing - Communicating effectively with syndicate members on closeouts to gather necessary expense information - Liaising with product partners and coverage teams to ensure accurate exchange of client data and deal information - Providing data, presentations, and independent analysis to senior management - Managing monthly charge back processes for accurate expense allocation - Engaging in cross-team collaboration for seamless technology enhancements - Addressing ad-hoc requests effectively and identifying opportunities for automation and process improvement - Maintaining a thorough understanding of business operations and franchise operations - Ensuring accurate reporting of Key Performance Indicators (KPIs) by conducting thorough reviews and adhering to strict deadlines - Demonstrating strong leadership, strategic planning, communication skills, and overseeing day-to-day operations - Mentoring team members and driving continuous improvement initiatives - Identifying training needs and facilitating development programs for the team - Troubleshooting operational issues, identifying root causes, and implementing effective solutions - Collaborating with other teams and stakeholders to ensure smooth operations and achieve business objectives Qualifications required for this role: - 8-10 years of relevant experience - MS Office expertise - Experience with databases and information management - Consistently demonstrating clear and concise written and verbal communication skills Education: - Bachelors Degree/University degree or equivalent experience If you are a person with a disability and need a reasonable accommodation to use search tools and/or apply for a career opportunity, you can review Accessibility at Citi.,

As an HR Employee Relations Specialist at our company, your role will involve being the bridge between employees and management in a fast-paced BPO environment. Your responsibilities will include: - Serving as the first point of contact for employee grievances, complaints, and disputes - Conducting fair and impartial investigations into harassment, misconduct, or policy violations - Guiding managers on disciplinary procedures and conflict resolution strategies - Ensuring compliance with company policies and Indian labor laws - Maintaining accurate and confidential case records - Reviewing and updating HR policies related to workplace conduct and relations - Partnering with the legal team on complex employee relations cases - Driving initiatives that promote fairness, respect, and employee trust To qualify for this role, we are looking for someone with: - 2-3 years of proven employee relations experience, ideally in the BPO industry - Strong skills in conflict resolution and mediation - In-depth understanding of Indian labor laws - Excellent communication, negotiation, and interpersonal abilities - High degree of empathy, discretion, and professionalism - Strong analytical and problem-solving skills - Willingness to work night shifts to align with U.S. operations If you are passionate about fostering a workplace where fairness, respect, and compliance thrive, we encourage you to apply for this role and become a trusted voice for our people.,

As the HR Manager in our manufacturing unit, your role will involve managing and overseeing all HR operations. You will play a crucial part in elevating our HR function through various initiatives such as implementing performance frameworks, HR technology, talent filtering, and supporting the recruitment team. Key Responsibilities: - Define, implement, and track Key Responsibility Areas (KRAs) aligned with business objectives. - Develop and maintain an HR Balanced Scorecard to measure HR's strategic impact across financial, internal processes, learning & growth, and employee/customer satisfaction perspectives. - Champion the deployment of HR Systems such as HRIS, Performance Management Platforms, ATS, dashboards, and reporting tools. - Ensure HR policies are integrated into workflows, communicated clearly, and consistently enforced. - Implement and manage assessment tools to optimize candidate selection and filter effectively. - Collaborate with leadership to define HR strategy, translate into measurable outcomes, and promote continuous improvement. Qualifications: - Bachelor's degree in Human Resources, Business Administration, or related field (Masters preferred). - Minimum of 5-7 years of HR experience in a manufacturing environment. - Deep familiarity with HRIS, ATS, dashboards, scorecard tools, and assessment instruments. - Proven experience in managing recruitment, employee relations, compensation, training, and performance management. - Strong problem-solving and conflict resolution abilities. - Excellent interpersonal, communication, and negotiation skills. - Proficiency in HR software and Microsoft Office Suite. In this role, you will be expected to handle sensitive situations with confidentiality and professionalism while working in a fast-paced, dynamic manufacturing environment. Location: Yamunanagar, Haryana Job Type: Full-time Experience Question: Do you have experience working in a manufacturing unit Experience Required: 5 years in Manufacturing (Preferred) Work Location: In person,

As an HR Business Partner at our company, you will play a crucial role in collaborating with business leaders to align HR strategies with business objectives, ultimately driving organizational success. Your key responsibilities will include: - Leading and coordinating the induction and onboarding process for new hires to ensure a seamless integration into the organization. - Addressing employee concerns, resolving conflicts, and managing disciplinary actions while upholding compliance with company policies. - Guiding managers through the performance review process and assisting in the development of feedback mechanisms and employee development plans. - Utilizing data and analytics to identify trends, generate insights, and make informed decisions to enhance HR practices and business performance. - Assisting in organizational changes, mergers, or restructuring efforts to ensure smooth transitions and optimum employee engagement. - Developing and implementing strategies to improve employee engagement, retention, and foster a positive workplace culture. In addition to the above responsibilities, you will be responsible for addressing employee grievances and concerns in a timely and effective manner in alignment with company policies and procedures. Qualifications Required: - Minimum of 3 years of experience as an HR Business Partner or in a similar HR role, with a strong understanding of HR principles and practices. - Bachelor's degree in Human Resources, Business Administration, or a related field, preferably from a Tier 1 or Tier 2 institution. Preferred Qualifications: - Extensive experience in employee relations, performance management, employee induction, and organizational development. - Ability to work independently, prioritize tasks effectively, and thrive in a fast-paced environment. - Strong problem-solving skills with a creative and effective approach to addressing complex HR challenges. - Excellent communication skills, both verbal and written, enabling you to build relationships and influence stakeholders at all levels of the organization.,

As a Floor Supervisor at Wedtree EStore Pvt Ltd, your role is crucial in overseeing daily operations on the floor to ensure smooth workflow and productivity. Your responsibilities include: - Overseeing daily operations on the floor to ensure smooth workflow and productivity. - Monitoring staff performance and providing guidance, training, and feedback. - Addressing customer concerns and ensuring high levels of customer satisfaction. - Maintaining inventory levels and overseeing stock replenishment and organization. - Preparing shift schedules and managing employee attendance and timekeeping. - Conducting regular inspections of the floor to ensure cleanliness and order. - Handling and resolving conflicts or issues among team members promptly. The preferred experience for this role is 1 to 3 years, and the qualification required is any degree. The job type is full-time with a day shift schedule and a salary range of 20,000.00 - 25,000.00 per month. About the Organization: Wedtree EStore Pvt Ltd is a fast-growing retail e-commerce company with three Business Units: Prashanti Sarees, Wedtree Lifestyle, and Maatshi. We work closely with Karigars/artisans in different parts of India with the intent of taking Indian-made products to the world across three different product lines. All our brands have a strong online presence facilitating worldwide shipping, coupled with store outlets in Chennai, Hyderabad, and Bangalore. In this role, you are expected to possess the following skill set: - Leadership - Communication - Problem-solving - Time management - Conflict resolution - Team coordination - Customer service The benefits offered for this position include food provided, health insurance, paid sick time, and Provident Fund. The work location is in person. If you are interested in this exciting opportunity, kindly contact HR - Samuel Arumugam at 9962396546.,

As an experienced candidate, your role will involve the following responsibilities: - Establish clear, measurable team goals and objectives and communicate them effectively to the team. - Assign tasks to team members based on their skills and expertise, setting clear deadlines for each task. - Track team and individual progress, monitor key performance indicators (KPIs), and provide regular performance evaluations to ensure continuous improvement. - Foster open and effective communication within the team, acting as a bridge between the team and upper management to facilitate smooth operations. - Motivate team members, nurture their strengths, identify areas for improvement, and provide necessary coaching and development to enhance overall performance. - Address issues and conflicts within the team promptly, finding effective solutions to maintain a harmonious work environment. - Allocate and manage team resources efficiently to ensure projects and tasks are completed within the defined timelines. - Lead by example, demonstrating a strong commitment to the team's success, and advocate for the team's needs and resources to ensure their effectiveness. - Develop and implement strategies to improve workflow, productivity, and team performance continuously. No additional details of the company are available in the job description. If you are interested in this Full-time position, please contact the HR Team at 9884 21 21 12. Benefits: - Provident Fund Work Location: In person,

As a Hostel Warden at our prestigious institution in Ranchi, your role will involve overseeing the smooth functioning of hostel activities, maintaining discipline, and providing a secure and nurturing environment for students. Your responsibilities will include: - Supervising and managing day-to-day hostel operations. - Maintaining discipline, safety, and cleanliness within the hostel premises. - Acting as a mentor and guide to students, ensuring their well-being and personal development. - Ensuring students adhere to hostel rules and regulations. - Handling student concerns, conflicts, and emergencies effectively. - Coordinating with school administration for hostel-related requirements. - Conducting regular roll calls, attendance, and daily monitoring of students. To excel in this role, you should ideally possess: - 4-7 years of experience as a Hostel Warden in reputed CBSE residential schools. - Strong communication skills with fluency in English. - Ability to manage adolescent students with empathy, authority, and discipline. - Good organizational and interpersonal skills. - Energetic, proactive, and approachable personality. In addition to a competitive salary, the perks and benefits of this position include free accommodation and meals within the campus, along with other benefits as per school norms. This is a full-time, permanent position based in Ranchi. We look forward to welcoming a dedicated and experienced Hostel Warden like you to our team, where you can make a meaningful impact on the lives of our students.,

As a Principal Attorney at Honeywell Process Solutions (HPS) and Industrial Automation in Indian Sub-Continent, your role is crucial in providing legal advice to support growth, implement business plans, and facilitate key strategic projects. You will work closely with business and functional teams to ensure ethical and legal operations, contributing to Honeywell's mission of creating innovative solutions that enhance people's quality of life globally. Key Responsibilities: - Act as the primary legal advisor for IA India, collaborating with IA India leadership and functional teams to deliver timely and effective legal services across the region. - Analyze and provide guidance on various legal and regulatory matters including commercial law, intellectual property, compliance, M&A, and risk analysis. - Manage litigation and dispute resolution efforts for IA business in the region. - Oversee compliance activities and conduct related trainings. - Lead the contract review and management function, ensuring adherence to IA contracts processes and mitigating risks. - Draft, negotiate, and manage legal documentation for commercial transactions. - Conduct preventive law training on topics such as competition law compliance and protection of intellectual property. - Support the development of standardized processes for legal service delivery. - Contribute to global transition projects and strategies for IA India business. Qualifications Required: - Indian Attorney with an LL. B degree; Company Secretarial or international law qualification is a plus. - Minimum of 15 years of relevant experience in a law firm or corporation. Additional Company Details: Honeywell is dedicated to solving complex challenges in automation, aviation, and energy transition. Through Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation segments powered by Honeywell Forge software, the company provides actionable solutions for a smarter, safer, and more sustainable world.,

As an HR Head, you will be responsible for managing the complete hiring process, from posting jobs and selecting candidates to onboarding new employees. You will handle documents like offer letters, appointment letters, salary slips, and warnings. Your role will involve helping new employees settle in by explaining company rules and procedures. Additionally, you will maintain and organize employee records, both paper and digital, including attendance, benefits, and leave records. Moreover, as an HR Head, you will be expected to plan and carry out employee engagement activities such as team-building and events. You will also be responsible for dealing with employee complaints, grievances, and helping resolve conflicts. Evaluating employee performance and taking necessary action if rules are not followed will be part of your responsibilities. Ensuring the company follows all HR policies and preparing HR reports, such as hiring progress, turnover, and other important metrics, will also be key aspects of your role. Qualifications Required: - 2-4 years of experience in HR roles - Proficiency in managing HR processes and employee relations - Strong organizational and communication skills - Knowledge of HR policies and procedures - Ability to handle employee grievances and conflicts effectively Note: The job is full-time and requires in-person work at the specified location.,

Job Description: You will play a crucial role as a single point of contact and the face of Bhanzu support for the customers. Your responsibilities will include responding to customer queries in a timely and accurate manner through phone, email, or chat. Additionally, you will engage in proactive outbound calling to establish rapport with customers, identify their needs, propose suitable solutions by coordinating with cross-functional teams, and follow up to ensure prompt issue resolution. Building and nurturing long-lasting relationships with existing customers and maintaining a deep understanding of company products and services will also be vital aspects of your role. Key Responsibilities: - Act as a single point of contact and represent Bhanzu support for customers - Respond to customer queries through phone, email, or chat - Conduct proactive outbound calling to build rapport with customers - Identify customer needs and propose suitable solutions by coordinating with cross-functional teams - Follow up with customers to ensure prompt issue resolution - Build and maintain long-lasting relationships with existing customers - Maintain a deep knowledge of company products and services Qualifications Required: - Degree in management, marketing, communication, or a related field - Previous experience as a relationship manager, in customer service, or a similar role - Proficiency in Microsoft Office, CRM software, and ticketing systems - Excellent written, verbal, and interpersonal communication skills - Strong conflict resolution and problem-solving abilities - Ability to multitask and demonstrate patience when handling challenging cases Additional Details: Through Bhanzu, we are dedicated to eradicating math phobia and promoting careers in math and STEM fields globally. By bridging the gap between dreams and competence, we empower students to unlock their full potential and introduce them to the realms of science, coding, and AI from a mathematical perspective. Join us in our mission to inspire learners worldwide and make a meaningful impact in the education sector. Note: - Immediate joiners are required - This role involves individual contribution.,

**Job Description:** As a Liaison Officer, your role involves building and maintaining positive connections between the entities you represent and those you interact with. This includes a range of responsibilities such as: - Communicating information, requests, feedback, or issues effectively. - Organizing meetings, events, or visits as required. - Negotiating agreements, contracts, or solutions when needed. - Providing timely reports, updates, or recommendations to stakeholders. - Resolving conflicts, disputes, or misunderstandings in a professional manner. - Ensuring compliance with policies, standards, or regulations at all times. In some cases, you may also be required to manage sensitive, confidential, or complex matters that demand diplomacy, tactfulness, and discretion. **Qualifications Required:** - Strong communication and interpersonal skills. - Ability to negotiate and resolve conflicts effectively. - Attention to detail and ability to work under pressure. - Proficiency in maintaining confidentiality and handling sensitive information. - Knowledge of policies, standards, and regulations related to the field. Please note that this is a full-time position with work location being in person.,

Role Overview: Tex Shadow Private Limited, a leading textile processing mill in Dhatir, is seeking a full-time HR Manager to join their team in Palwal. As the HR Manager, you will play a crucial role in overseeing recruitment processes, managing employee relations, administering compensation and benefits, ensuring compliance with labor laws, and handling performance management. Your responsibilities will also include developing and implementing HR policies, conducting training and development programs, and maintaining personnel records. You will collaborate closely with the management team to support business operations and drive organizational growth. Key Responsibilities: - Oversee recruitment processes, talent acquisition, and onboarding procedures - Manage employee relations, conflict resolution, and performance management effectively - Administer compensation and benefits in compliance with labor laws - Develop and implement HR policies, conduct training programs, and maintain personnel records - Collaborate with the management team to support business operations and drive organizational growth Qualifications: - Experience in recruitment processes, talent acquisition, and onboarding - Strong skills in employee relations, conflict resolution, and performance management - Knowledge of compensation and benefits administration and compliance with labor laws - Proficiency in developing and implementing HR policies and conducting training programs - Strong organizational, communication, and interpersonal skills - Ability to work independently and collaboratively in a fast-paced environment - Experience in the textile industry is a plus - Bachelor's degree in Human Resources, Business Administration, or related field; HR certification is a plus,

As a Customer Success Manager Team Lead, your role will involve overseeing a team of customer success executives who cater to medical device clients. You will need to strike a balance between direct customer interactions and effective leadership to ensure service quality, manage team performance, handle escalations, and drive customer satisfaction. Key Responsibilities: - Lead, mentor, and manage a team of customer success executives, which includes tasks such as shift planning, workload allocation, and performance monitoring. - Handle escalated or challenging customer situations with professionalism, setting a positive example for your team. - Guide the team in effectively managing client journeys, ensuring prompt responses and delivering high-quality support. - Monitor key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction, providing regular feedback to the team. - Conduct training, coaching, and knowledge-sharing sessions to enhance the team's capabilities. - Collaborate with sales, product, and technical teams to address customer needs and escalations efficiently. - Prepare and share team performance reports with management, highlighting areas of improvement and any existing gaps. - Implement best practices for customer engagement, compliance, and the utilization of medical device solutions. - Drive customer success strategies aimed at enhancing retention, adoption, and overall satisfaction. Requirements: Qualifications & Skills: - A Bachelor's degree in Healthcare, Biomedical Engineering, Life Sciences, or Business Management (a Master's degree is preferred). - 5-7 years of experience in Customer Success/Client Services within the Medical Devices/Healthcare/Consumer Electronics industry, with at least 2+ years in a team lead or supervisory position. - Possess strong people management skills, including expertise in shift scheduling, coaching, and performance management. - Demonstrated experience in handling escalations, challenging clients, and conflict resolution. - Excellent communication and interpersonal skills, with the ability to influence and motivate your team effectively. - Proficiency in healthcare compliance standards and knowledge of medical device workflows. - Analytical and process-oriented mindset, with the capability to track KPIs and drive continuous improvements. - Willingness to occasionally travel for client visits or to provide support to the team.,

Role Overview: You will be a part of Mumbai Industry Analytics Group (MIAG) which collaborates with Investment Banking teams to assist corporate clients in achieving their strategic objectives. Your role as an analyst will involve conducting company and sector research, preparing information memorandums, financial valuation and modelling, analyzing potential buyers/investors, and more. These analyses will contribute to client materials used by bankers for M&A, financings, and strategic advisory, with a specific focus on a particular sector and geography. Key Responsibilities: - Conduct industry analysis by researching and preparing industry and market overviews - Analyze specific company operations, financial information, and operational KPIs - Perform valuation, including relative valuation through comparable and precedent transaction analysis - Prepare newsletters on specific industries/companies for senior management for strategic advisory purposes - Collaborate with the team to provide value to clients on their strategic decisions and transactions Qualifications Required: - Deep interest in investment banking, economics, and finance - Strong understanding of accounting and corporate finance concepts - Analytical approach with attention to detail - Project management skills to deliver client-ready work products - Excellent interpersonal and communication skills (both written and oral) - Ability to work effectively in teams, identify development opportunities, promote constructive dialogue, and share best practices - Proactive attitude towards generating innovative ideas to enhance existing approaches - Proficiency in decision-making, conflict resolution, and risk management - Educational background in MBA, CA, Masters in Finance, or Engineering Additional Company Details: Omit this section as there are no further details provided in the job description.,

As a Transition Manager, you will lead and execute end-to-end service and project transitions, ensuring smooth knowledge transfer, minimal disruption, and successful handover into steady-state operations. Your role will involve strong planning, stakeholder management, and governance skills to manage complex transitions across global, multi-vendor environments. - Plan, lead, and execute end-to-end transitions for small to mid-sized deals, ensuring smooth delivery and minimal service disruption. - Define and agree on transition success criteria, outputs, and deliverables with clients and internal stakeholders. - Prepare and manage detailed transition plans and stream-specific activities (e.g., environment, applications, processes, reporting, current issues). - Lead and monitor Knowledge Transfer (KT) with SMEs, ensuring coverage of all relevant technical and process areas. - Measure KT and other transition streams success, identifying and addressing gaps or risks proactively. - Provide regular status updates and progress reports to all relevant stakeholders, including executives and client teams. - Oversee transition financial management, ensuring alignment with budgets and cost optimization. - Collaborate with internal delivery, operations, and client/vendor teams to drive execution. - Support RFPs/pursuits from a transition solution standpoint, preparing solution inputs where required. - Ensure risk identification, mitigation, and escalation, while maintaining compliance with ITIL, governance, and quality standards. - Conduct go/no-go assessments and facilitate successful service acceptance into steady-state operations. - Travel to domestic and international client/vendor locations for planning, KT, and execution, as required. - Capture and share lessons learned, contributing to the organization's transition to best practices and methodologies. Key Skills: - Excellent communication (verbal & written) and presentation skills. - Strong stakeholder management (internal & external) and client-facing skills. - Proficiency in risk management, decision-making, and judgment under pressure. - Leadership and people management abilities to drive cross-functional collaboration. - Strong quality compliance, governance, and reporting discipline. - Ability to handle conflict resolution and escalation management effectively. Qualifications Required: - 10-15 years of IT/Service Management experience, with at least 5+ years in transition or transformation management. - Proven success in leading small to mid-sized transitions across global environments. - Solid understanding of ITIL, service management processes, and project management frameworks. - Hands-on experience in knowledge transfer planning, service migration, and client onboarding. - Experience with transition solutioning for RFPs/pursuits is a strong advantage. - Flexibility to travel (domestic/international) for transition activities. Please note that the role may also involve travel to domestic and international client/vendor locations for planning, KT, and execution as required.,

As a Customer Service Representative, your role involves handling inbound and outbound customer calls with professionalism. You will be responsible for understanding customer queries and providing effective solutions. It is essential to maintain accurate records of interactions and transactions. Your goal will be to achieve monthly sales targets and ensure compliance with company standards. Key Responsibilities: - Handle inbound and outbound customer calls with professionalism - Understand customer queries and provide effective solutions - Maintain accurate records of interactions and transactions - Achieve monthly sales targets and ensure compliance with company standards Qualification Required: - Graduate or Undergraduate - Freshers and candidates with a minimum of 6 months of experience encouraged to apply - Communication skills in English and Hindi - Strong sales aptitude and persuasive communication - Willingness to work in rotational shifts Please note that the company requires candidates to have at least a Higher Secondary (12th Pass) education level. Additionally, experience in customer handling, basic computer literacy, shift flexibility, verbal communication, record-keeping, compliance awareness, problem-solving, conflict resolution, time management, professionalism under pressure, sales aptitude, product knowledge, objection handling, target orientation, rapport building, and lead conversion is preferred. If you are interested in this full-time, permanent position that requires in-person work, please feel free to contact the employer at +91 7347472917.,

Key Responsibilities: Lead and manage a team of engineers and technicians across multiple retail locations in the region Develop and implement preventive maintenance programs to ensure optimal performance of building systems Oversee capital improvement projects and renovations within the retail portfolio Ensure compliance with local, state, and federal regulations related to building operations and safety Collaborate with property management teams to address tenant concerns and maintain high levels of customer satisfaction Manage vendor relationships and negotiate service contracts Analyze and optimize energy consumption to improve efficiency and reduce costs Prepare and manage annual budgets for engineering operations and capital expenditures Conduct regular site inspections and audits to maintain quality standards Implement and maintain emergency response protocols for the retail properties Qualifications: Bachelor's degree in Engineering, Facilities Management, or related field Minimum of 8 years of experience in facilities management or engineering, with at least 5 years in a leadership role Extensive knowledge of building systems, including HVAC, electrical, plumbing, and life safety systems Strong understanding of retail operations and customer service principles Proven track record of managing large-scale engineering projects and teams Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and facility management software Professional certifications such as PE, FMP, or CBCP are preferred Willingness to travel within the assigned region Required Skills: Strong leadership and team management abilities Excellent problem-solving and decision-making skills Ability to prioritize and manage multiple projects simultaneously Strong financial acumen and budget management experience Knowledge of energy management and sustainability practices Familiarity with building codes and safety regulations Excellent verbal and written communication skills Strong negotiation and conflict resolution abilities This position offers a competitive salary, comprehensive benefits package, and opportunities for professional growth within a dynamic retail environment. The successful candidate will play a crucial role in maintaining and improving our retail properties while ensuring optimal operational efficiency and customer satisfaction.

Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management.Experience: 1-3 Years.

Job description Responsibilities: Manage various projects involving complex deployment of multiple vehicles. Ensure smooth execution of each phase of the AMR deployment, from planning and procurement to testing and implementation. Lead a multidisciplinary project team including Project Engineers, providing guidance, direction, and motivation Create SOPs and other rules for PMO. Forecast, hire, train and manage the projects team. Interact and communicate with other departments as required. Supporting top management, prioritizing projects, distributing strategic information, and aligning projects with strategic goals Driving improvements in schedule management, program metrics, and business process execution Education, Experience, and Licensing Requirements: Minimum Requirements Graduation in relevant field. 5+ years of experience as a Project Manager in robotics, automation, or industrial systems. Proven track record of leading large-scale deployment projects in Autonomous Mobile Robots (AMR), Automated Guided Vehicles (AGV), or other warehouse automation systems or enterprise software. Technical knowledge of Material Handling Equipment. Good analytical skills and technical aptitude, energetic, number driven & result-oriented attitude. Good oral & written communication in Hindi and English. Preferred Requirements Bachelor's degree in Engineering, Robotics, Mechatronics, Computer Science, or a related field. PMP, PRINCE2, or similar project management certification (preferred). Familiarity with AMR software and hardware platforms, sensor technologies, and system integration. Experience with tools like JIRA, Microsoft Project, or similar project management software. Working experience with companies like Adverb. Grey Orange, Hi Tech Systems, Toyota, Jung Heinrich, Maini, Scan Marine. The candidates should demonstrate proficiency in the following skills: Excellent planning, scheduling, and time management skills. Ability to prioritize and manage multiple projects simultaneously. Risk analysis and problem-solving capabilities. Strong leadership and interpersonal skills to manage cross-functional teams. Excellent verbal and written communication skills. Strong negotiation, conflict resolution, and stakeholder management skills. Industry Warehousing Employment Type Full-time

What You'll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one You'll report to Team Lead. You'll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You'll Answer incoming communications from customers Connect and resolve issues with customers using written communication only What You Bring to the Role 1 year or more customer service experience Freshers welcome to apply Great written communication skills including grammar and spelling High School Diploma Computer savvy Flexibility to work in a 24/7 environment What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role Well train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling strong relationships with customers and stakeholders. Ability to analyze complex data and make informed decisions to drive business growth. Strong problem-solving and conflict resolution skills, with the ability to adapt to changing circumstances. Experience with budgeting and expense management, focusing on cost-effectiveness and profitability.

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling strong relationships with customers and stakeholders. Ability to analyze complex data and make informed decisions to drive business growth. Strong problem-solving and conflict resolution skills, with the ability to adapt to changing circumstances. Experience with budgeting and expense management, focusing on cost-effectiveness and profitability.