Program Manager - PMO

Role Overview: As a Digital Project Governance Lead, your role involves leading and managing the execution of all digital projects from inception through completion. You will be responsible for defining project scope, setting timelines, coordinating team tasks, and managing project risks. Additionally, you will develop and implement PMO processes and policies to ensure compliance with project management standards and methodologies. Your role will also involve liaising with project teams, department heads, and senior leadership to ensure alignment of project objectives with vertical requirements and track progress. You will oversee the documentation of all aspects of projects from initiation to closure to maintain transparency and keep track of project progress. Conflict resolution during the project lifecycle, minimizing disruptions, and maintaining positive relationships with project team members and stakeholders will be a key part of your responsibilities. You will also drive the identification of project risks and issues, ensuring the implementation of risk mitigation strategies, contingency plans, and solutions. Establishing and monitoring KPIs for digital projects to assess performance and effectiveness will also be under your purview. Key Responsibilities: - Lead and manage the execution of all digital projects, defining project scope, setting timelines, coordinating team tasks, and managing project risks - Develop and implement PMO processes and policies ensuring compliance with project management standards and methodologies - Liaise with project teams, department heads, and senior leadership to ensure alignment of project objectives with vertical requirements and track progress - Oversee the documentation of all aspects of projects from initiation to closure to maintain transparency and keep track of project progress - Drive conflict resolution during the project lifecycle, minimizing disruptions and maintaining positive relationships with project team members and stakeholders - Drive identification of project risks and issues ensuring implementation of risk mitigation strategies, contingency plans, and solutions - Establish and monitor KPIs for digital projects to assess performance and effectiveness Qualification Required: - Bachelor's degree in computer science / IT or similar field (B.Tech/B.E), preferred masters in business administration (General Management) - 4-6 years of overall experience - Key Interfaces: - Internal: Program / Project Managers, Digital Business Partners, Senior Leadership for MIS & Project updates, seek approval for key decisions - External: Governance related Partners, Suppliers & Vendors, Knowledge Partners like Gartner, Forrester,