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5.0 - 9.0 years
0 Lacs
haryana
On-site
As a Senior Customer Success Manager at Simpplr, you will play a crucial role in ensuring the success and satisfaction of our SMB and Commercial clients. Your primary responsibilities will include building and maintaining strong relationships with clients, understanding their needs, and providing strategic guidance to help them achieve their goals. Your expertise in customer success strategies, along with your excellent communication and problem-solving skills, will be instrumental in driving customer retention and growth. Key Responsibilities: - Client Relationship Management: Establish and maintain strong relationships with key clients, serving as their trusted advisor. Proactively engage with clients to understand their business objectives and challenges. Act as the primary point of contact for escalations and issue resolution. - Strategic Account Management: Develop and implement strategic account plans to drive customer success and maximize value. Identify opportunities for upselling and cross-selling additional products or services. Collaborate with internal teams to ensure seamless delivery of solutions. - Account Health Assessment and Risk Mitigation: Monitor client account health and identify potential risks. Develop risk mitigation plans to address issues and minimize churn. Collaborate with internal teams to resolve challenges impacting customer success. - Customer Advocacy: Advocate for enhancements to products or processes based on client feedback. Work with the product development team to prioritize feature requests aligned with customer needs. - Performance Monitoring and Reporting: Track and analyze key performance metrics related to customer satisfaction, retention, and expansion. Generate reports to communicate performance trends, opportunities, and challenges to internal stakeholders. - Team Leadership and Mentoring: Provide guidance and mentorship to junior team members. Foster a collaborative team environment focused on knowledge sharing and best practices. Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field; Master's degree preferred. - 5+ years of experience in customer success or account management in a B2B SaaS environment. - Proven track record of managing complex client relationships and driving customer success initiatives. - Strong analytical skills and effective communication abilities. - Strategic thinker with a proactive and solution-oriented approach. - Team player with leadership abilities and a passion for mentoring others. Benefits: - Competitive salary and performance-based incentives. - Comprehensive health benefits package. - Flexible work arrangements, including remote options. - Professional development and career growth opportunities. - Dynamic and collaborative work environment focused on innovation. Join Simpplr's team and contribute significantly to the success of our clients while advancing your career in customer success management.,
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Senior Software Engineer at Yularatech, you will be responsible for designing and developing high-performance systems using C and C++ programming languages, with a focus on Infotainment systems. With a minimum of 4 years of experience, you will follow Agile principles to create software solutions for Cluster/Cockpit operations on operating systems like Linux, Android, and QNX. Your primary responsibilities will include designing, developing, and maintaining software systems based on object-oriented principles, as well as building and validating Cockpit features. You will work closely with cross-functional teams to deliver innovative and reliable software solutions that meet the needs of our international client base. Key technical skills required for this role include proficiency in C and C++ programming, knowledge of operating systems such as Linux, Android, and QNX, experience with Test Driven Development methodologies, and familiarity with networking protocols like CAN, LIN, Ethernet, UART, and SPI. Additionally, you should have experience in areas such as Infotainment development, HMI tools, multimedia, and hypervisor-related software development. In addition to technical skills, soft skills are also essential for this role. You should possess impactful communication skills, be able to work autonomously, and demonstrate problem-solving and analytical skills. Leadership qualities, mentoring abilities, and a proactive attitude are also valued qualities in this position. As a part of the team, you will collaborate with stakeholders to gather requirements, manage multiple projects, and deploy software for various cockpit-related functionalities. You will also contribute to code reviews, optimize applications for performance, and ensure timely delivery and adherence to quality standards. To be successful in this role, you must have a minimum of 4 years of experience in software development, a good understanding of Object-Oriented programming principles, and a degree in engineering or computer science. Experience with AUTOSAR, infotainment systems, and IPC mechanisms will be beneficial. Staying updated with the latest market trends and technologies is essential for enhancing software capabilities. Working at Yularatech, you will have the opportunity to work on impactful projects in a collaborative and inclusive environment. We offer a competitive salary, comprehensive benefits package, and continuous learning and professional development opportunities.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You should have some sales experience in Textile or a related Educational Background. As a Sales Manager, you will play a crucial role in helping the company achieve its customer acquisition and revenue growth targets. Your primary responsibility will be to lead the sales team effectively, develop sales strategies, and justify these plans to upper management. Your main duties will include driving growth and meeting sales targets through successful team management, devising and executing a strategic business plan to expand the customer base, overseeing recruitment, goal setting, coaching, and performance evaluation of sales representatives. Building lasting customer relationships, providing sales reports and forecasts to the management team, monitoring market trends, identifying new opportunities, and staying informed about products and competitors will also be part of your responsibilities. To qualify for this role, you should have a basic degree, a proven track record of success as a sales representative or manager, a commitment to ongoing learning, strong communication and presentation skills, the ability to drive the sales process effectively, business acumen, industry knowledge, as well as excellent mentoring and people management abilities. Candidates with experience or understanding of the educational sector will be given preference. This is a full-time position that offers benefits such as paid sick time, paid time off, and Provident Fund. The work location is in person.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As a ServiceNow Operations Lead at Value Center ERP, your primary responsibility will be to collaborate with the support partner and customers, providing technical and governance support for ServiceNow O&M tasks. You will lead the sustainment efforts performed by engineers and technicians supporting the platform, ensuring that procedures are properly documented and tickets are proactively addressed. Your impact will be significant as you will be responsible for coordinating and governing the proper adjudication and disposition of incident, requests, and change tickets assigned to the team. You will develop, implement, and enforce deployment plans and operation checklists for the sustainment of the platform. Additionally, you will enforce configuration, change, and release management policies and procedures. In this role, you will ensure timely response to system alerts and customer-reported issues, resolving them by exercising independent judgment within established guidelines. You will also be responsible for documenting system administration tasks such as patching, configuring software, responding to service outages, monitoring system performance, fixing system issues, and managing accounts. To be successful in this position, you should have a Masters or Bachelor's degree in IT/Computer Science with at least 5 years of relevant experience. You must hold ServiceNow Certified System Administrator certifications and have strong analytical and critical thinking skills. Effective interpersonal and communication abilities are essential for partnering with business customers, partners, and users to address and fix problems. Join our forward-thinking team at Value Center ERP and be part of a group dedicated to driving digital transformation in manufacturing. Together, we contribute to innovative projects that have a significant impact on our business and the industry. At Siemens Energy, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. If you are a standout colleague with a strong willingness to participate and help others, and you thrive in a fast-paced environment with self-motivation, we invite you to apply for this exciting opportunity. For more information on how you can make a difference at Siemens Energy, visit [1] http://www.siemens-energy.com/employeevideo Siemens Energy celebrates diversity and inclusion, recognizing the power generated through our differences. We do not discriminate based on ethnic background, gender, age, religion, identity, or disability. Join us in energizing society and driving the energy transition forward. We offer a range of rewards and benefits, including automatic coverage under Medical Insurance for all employees. Siemens Energy also provides an option to opt for a Meal Card, which is as per the terms and conditions prescribed in the company policy as a part of CTC, a tax-saving measure.,
Posted 1 day ago
6.0 - 10.0 years
0 Lacs
noida, uttar pradesh
On-site
As a PostgreSQL DBA, you will be responsible for managing the PostgreSQL database system efficiently. Your primary duties will include creating database objects like triggers and indexes, monitoring database performance to ensure optimal functionality, and identifying potential issues early to address them promptly. You will also be in charge of maintaining database backups and implementing disaster recovery procedures in case of database loss. Monitoring security to prevent unauthorized access, scheduling regular server maintenance, managing database schema, and ensuring database availability will be essential tasks in your role. Furthermore, you will provide best practice guidance to the development team, resolve production data issues, handle tablespace and role management, and develop automation technologies to enhance data loading processes. Developing relational databases, ensuring data integrity, managing user access by adding or removing users as necessary, and maintaining the database using utilities like pg_ctl and psql will also fall under your responsibilities. To excel in this position, the ideal candidate should hold a degree and possess a minimum of 6 years of solid experience as a Production Support DBA.,
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
As a Revenue Analyst at our company, you will be a valuable member of the Hotels Revenue team, focusing on enhancing AdTech revenue and optimizing post-sales operations. Your role will involve identifying process gaps, analyzing performance trends, and supporting key initiatives to drive revenue growth. You will play a crucial part in tracking essential post-sales metrics such as Call Ratio, BHF, and NPS to derive actionable insights that contribute to business success. Your responsibilities will include driving daily performance across AdTech and post-sales operations by monitoring key metrics like campaign performance, revenue, fill rate, Call Ratio, Cost, NPS, and BHF. You will be expected to track progress, identify areas of underperformance, conduct root cause analysis, and implement corrective actions to meet targets effectively. Additionally, you will collaborate with cross-functional teams to lead strategic projects, identify growth opportunities, and execute structured plans in alignment with business objectives. To excel in this role, you should possess strong analytical skills, a comfort with ambiguity, and the ability to collaborate effectively across teams to enhance operational efficiency and achieve desired business outcomes. Leveraging data insights to unlock business impact will be a key aspect of your responsibilities, involving the analysis of large datasets to identify trends, performance gaps, and running business experiments to drive continuous improvement and scale high-impact initiatives. The ideal candidate for this role is an engineering graduate from a reputable institute with 4-6 years of experience in a data, revenue, or category analytics role within a consumer-facing, tech-enabled company, preferably in the e-commerce industry. Key success factors for this role include a strong focus on business impact and ROI, a passion for data-driven decision-making, excellent communication and collaboration skills, and a proactive, ownership-driven mindset to contribute effectively to the team's success.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an MS-SQL DBA L2, you will be responsible for providing 24/7 database support, including incidents, requests, and changes. This role includes on-call support during weekends and outside of regular business hours to ensure continuous database functionality. Your duties will involve offering round-the-clock assistance for critical production systems, demonstrating strong knowledge and understanding of Production Database Operations and the significance of Business As Usual (BAU) operations. You must possess a good grasp of the ITIL Framework, effective communication skills (both written and verbal), and experience in Incident Management and handling crisis calls by engaging with Vendors and Clients. Your role will require strong analytical skills, problem-solving abilities, and decision-making capabilities. You should be willing to take responsibility, demonstrate problem ownership, and continuously upskill yourself on new concepts, features, and open-source technologies while also mentoring others. In this role, you will need to adapt to a rapidly changing environment, plan and execute PSU Patching & Upgradation of SQL Server, automate PSU Patching and other routine tasks, optimize queries using tools like Performance Monitor and SQL Profiler, manage account operations like login creation, and maintain security and audit parameters. Additionally, you will be responsible for tasks such as index de-fragmentation, configuration and monitoring of High Availability features, periodic database backups, SQL Agent job scheduling, and troubleshooting maintenance plans. To excel in this position, you should have strong teamwork skills, be able to work in shifts on a rotation basis, and exhibit a positive attitude. Your profile should reflect experience in Production Database Operations, Incident Management, and familiarity with ITIL Framework. Presentation skills, project management expertise, and the ability to troubleshoot data corruption issues are also essential requirements. As an ideal candidate, you should possess 5-8 years of relevant experience, hold an Engineering/MCA/Computer Science degree or post-graduation, and preferably have a relevant RDBMS certification. Experience in handling large environments with a minimum of 500+ SQL Instances and TBs of database size will be advantageous. Join us at Socit Gnrale, where we believe in the power of people to drive change and shape the future. By working together, we can make a positive impact by creating, innovating, and taking action. Our commitment to ESG principles and diversity and inclusion ensures a stimulating and caring environment where you can grow, develop your expertise, and contribute meaningfully to society. If you are looking for a workplace where you can make a difference, support ESG initiatives, and engage in solidarity actions, Socit Gnrale offers a dynamic and inclusive environment where your skills and contributions are valued.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Commercial Manager at Barclays, you will play a pivotal role in driving the evolution of the digital landscape, ensuring innovation and excellence in our digital offerings. Your primary responsibility will be to leverage cutting-edge technology to enhance customer experiences, setting new standards in the industry. Joining the Performance Optimisation team, you will be part of a dynamic environment focused on fostering a data-led performance culture within Business Banking. Your role will involve supporting commercial governance activities, making strategic recommendations, and challenging key decisions to optimize performance management activities. To excel in this role, you should possess a diverse skill set including a deep understanding of various business disciplines, expertise in process optimization using lean diagnostics, and experience in mapping front to back journeys to improve efficiency. Additionally, strong communication skills, commercial acumen, and analytical mindset are essential. Your ability to leverage data and analysis to identify issues and develop innovative solutions will be crucial in enhancing business performance. The role also requires proficiency in PnL understanding, effective stakeholder management, and the ability to thrive in ambiguous situations. Your proactive approach, problem-solving abilities, and capacity to balance multiple priorities will be key to success. Previous experience in areas relevant to Barclays UK is preferred. In this role based in Noida, your purpose will be to drive the success of the commercial banking segment through market analysis, product development, sales, relationship management, risk assessment, and performance optimization. Your responsibilities will include executing market research, developing pricing models, creating innovative financial solutions, forging strategic partnerships, managing stakeholder relationships, and implementing sales strategies. As an Assistant Vice President, you will be expected to provide strategic advice, contribute to policy development, ensure operational effectiveness, and lead a team to deliver impactful results. Your leadership behaviors should align with the Barclays LEAD framework: Listen and be authentic, Energize and inspire, Align across the enterprise, and Develop others. Ultimately, all colleagues at Barclays are expected to uphold the values of Respect, Integrity, Service, Excellence, and Stewardship, as well as embody the Barclays Mindset of Empower, Challenge, and Drive in their daily interactions and decision-making.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
pune, maharashtra
On-site
As a selected Intern at Arcatron Mobility Private Limited, you will be responsible for researching and shortlisting relevant influencers, reaching out to influencers and supporting collaboration outreach, assisting in planning and coordinating influencer campaigns, tracking content submissions and posting schedules, monitoring campaign performance, and maintaining reports. Additionally, you will stay updated on social media trends and formats, and support the marketing team with daily tasks and documentation. Arcatron Mobility Private Limited is dedicated to creating innovative devices to enhance the lives of the elderly and mobility-impaired individuals. The company is committed to uniquely addressing unmet needs and its mission is to "use technology to empower our consumers to lead a more active and safer lifestyle".,
Posted 1 day ago
12.0 - 16.0 years
0 Lacs
jaipur, rajasthan
On-site
As an Assistant Vice President - Sales at The Wellness Shop, a rapidly growing wellness brand in the FMCG, skincare, and wellness industry, you will play a pivotal role in leading the retail sales strategy and execution across General Trade (GT), Modern Trade (MT), and Exclusive Brand Outlets (EBO). Your primary responsibilities will include developing and implementing a comprehensive retail sales strategy aligned with overall brand goals, expanding the retail network, managing key retail partnerships, leading a team of retail sales professionals, and driving market penetration to increase brand presence. You will be responsible for developing and executing sales forecasts, budgets, and action plans for retail channels, collaborating with merchandising and marketing teams to align product assortments with customer demands, and working on in-store promotions and trade marketing efforts to enhance sales growth and brand awareness. Your role will also involve monitoring sales performance, identifying improvement opportunities, and leveraging industry insights and trends to shape the retail sales strategy of The Wellness Shop. To be successful in this role, you should possess a minimum of 12 years of experience in retail sales, preferably in the FMCG or skincare industry, with expertise in GT, MT, and EBOs. A proven track record in retail sales management, strong leadership skills, excellent negotiation abilities, and analytical acumen are essential. Your deep understanding of retail dynamics and consumer behavior within the FMCG/skincare space, coupled with a strategic mindset and hands-on approach, will be instrumental in achieving retail sales goals and driving growth for The Wellness Shop.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will facilitate in establishing EHS requirements at the workplace. This includes ensuring the implementation of the EHS management system and norms as per the IMS and IMS manual. You will be responsible for identifying training needs and designing training programs for staff, visitors, sub-contractors, and workmen. Additionally, conducting periodical site EHS inspections and reporting findings for corrective action will be part of your duties. As part of your role, you will act as a catalyst for the project EHS committee activities and review and appraise the site/factory EHS performance to facilitate improvement. Monitoring performance proactively through systems such as key performance indicators on EHS will be crucial. You will also be responsible for preparing and updating project/factory EHS plans, conducting EHS risk assessments, and developing safe work methods. Timely reporting of EHS shortcomings to the project manager for continual improvement is essential. You will organize campaigns, competitions, and other special programs to promote EHS at the workplace. In case of incidents, you will conduct investigations and initiate necessary corrective actions at sites/factories. Analyzing incident trends and taking corrective actions as needed will also be part of your responsibilities. Furthermore, you will act as a catalyst for establishing, implementing, and maintaining emergency preparedness and response procedures at project sites/factories. Reporting on the site EHS performance will be another critical aspect of your role.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Do you want to be part of an inclusive team that works to develop innovative therapies for patients Every day, you are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. Committed to turning innovative science into medical solutions that bring value and hope to patients and their families, Astellas focuses on addressing unmet medical needs and conducting business with ethics and integrity to improve the health of people worldwide. For more information on Astellas, please visit the website at www.astellas.com. This remote position is based in India, specifically inviting applicants from the Bangalore region. Remote work from certain states may be allowed in accordance with Astellas Responsible Flexibility Guidelines. Purpose and Scope As a Platform Engineer at Astellas, you will play a crucial role in driving digital initiatives forward within the agile organization. The agile operating model consists of Digital Capability and Digital Execution components. Digital Execution aligns missions around business goals and fosters collaboration on a larger scale, while Digital Capability focuses on the growth and development of individuals within specific expertise areas. This dual structure enables efficient scaling of agile practices while maintaining a focus on both product development and individual skill enhancement. An Enterprise Business Platforms Engineer focuses on developing, deploying, and integrating software platforms that support business processes and operations. This role requires a blend of technical expertise, business acumen, and a deep understanding of platforms such as CRM, ERP, SCM, Clinical, Patient Safety, Quality Management Solutions, and more. The goal is to optimize these platforms to support business goals, enhance efficiency, and drive growth, placing you at the forefront of implementing innovative solutions. Essential Job Duties 1. Platform Development and Configuration: Design, develop, and configure business platforms to meet organizational needs. 2. System Integration: Ensure seamless integration between different business platforms and systems. 3. Performance Monitoring and Optimization: Monitor platform performance, identify bottlenecks, and implement optimizations. 4. User Support and Training: Provide technical support, resolve issues, and conduct training sessions for platform users. 5. Initiative Execution: Contribute specialized skills to achieve project objectives and expected value. 6. Collaboration: Work collaboratively with team members across digital and business units. 7. Continuous Learning: Engage in professional development to stay updated on trends and technologies. 8. Innovation: Contribute innovative ideas to enhance project outcomes. 9. Reporting: Regularly report progress to Capability Lead and team members. 10. Problem-Solving: Use analytical skills to overcome challenges and deliver effective solutions. 11. Quality Assurance: Ensure high-quality work delivery. Qualifications Required - Bachelor's degree in relevant field - Demonstrated experience in digital capability - Business process understanding - Strong analytical and problem-solving skills - Ability to work effectively in a team - Excellent communication skills - Proficiency in relevant tools and technologies - Agile and adaptable - Knowledge of HR processes and data - Experience with SuccessFactors platforms - Certification in SF People Analytics and related modules - Ability to run customer meetings and workshops - Strong organizational skills Working Environment This remote position is based in India. Astellas offers a hybrid-remote working solution to optimize work productivity and balance. Astellas Pharma India welcomes applications from people with disabilities and requires full vaccination against COVID-19 as a condition of employment. Astellas is committed to equality of opportunity in all aspects of employment.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
As a Call Quality Analyst, your primary responsibility will be to monitor and analyze customer service calls to ensure adherence to company standards for quality and customer satisfaction. This will involve listening to recorded calls, identifying areas for improvement, documenting call behaviors, and providing constructive feedback to customer service agents. You will be reporting to the AM/Manager and will be responsible for call auditing and analysis. By performing call monitoring, you will be able to identify errors and best practices on calls, document call behaviors, and offer appropriate feedback to the customer service agents. It is essential to apply the 80:20 rules while giving feedback, discussing the calls, and creating action plans with specific timelines. Part of your role will also involve identifying call drivers and reporting them to the Quality TL/Manager. Using an appropriate data management system, you will compile and track performance at both team and individual levels. Additionally, you will participate in and facilitate Calibration sessions to ensure understanding and consistency in feedback. Your responsibilities will extend to providing the training team with actionable data as needed, offering feedback to Call Center team leaders and managers, and preparing internal and external quality reports and presentations for management staff review. You will also be involved in performing translations, IVR recordings, and language assessments, as well as holding regular meetings with the Quality manager to discuss ongoing strategies and improvements. This role requires a keen eye for detail, strong communication skills, and the ability to provide constructive feedback to drive continuous improvement in customer service quality. If you are passionate about enhancing customer satisfaction through call quality monitoring and analysis, we look forward to receiving your application.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a part of the Supportio team, you will play a crucial role in leading a team of inbound and outbound sales agents dedicated to serving the US market. Your responsibilities will include monitoring team performance, setting daily goals, and ensuring that key performance indicators (KPIs) are consistently met. Additionally, you will be responsible for training, coaching, and mentoring sales representatives on product knowledge, soft skills, and effective sales techniques. You will be the point of contact for handling escalations and supporting with complex customer queries or negotiations. Tracking and reporting team performance metrics, such as conversion rates, call quality, and revenue, will be essential to your role. It will also be your responsibility to ensure that the team adheres to call quality standards, compliance guidelines, and U.S. process protocols. Motivating the team to achieve individual and group targets through incentives and recognition will be a key aspect of your day-to-day activities. To be considered for this position, you must be available for full-time, in-office employment at our Thane, Maharashtra location. The ability to work from the office and join immediately are prerequisites for this role. The budget for this position is up to 7.50 LPA, with working days scheduled from Monday to Friday. The shift timings for this role are during the night shift, from 8:00 PM to 5:00 AM IST. If you are driven to make a significant impact and possess the necessary skills and experience, we encourage you to apply and join our team at Supportio Business Services. Your expertise and fresh perspective will be valued as we continue to empower businesses to navigate growth challenges seamlessly.,
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
You should have experience in various SAP products such as S/4HANA, ECC, BW, HANA, SCM, SOLMAN, CRM, PI/PO, Hybris. Hands-on experience in SAP EHP/SP Upgrades will be beneficial. It is important to have experience in working with databases like HANA, Oracle, and SQL. Technical knowledge of SAP infrastructure on Linux/Windows environments is crucial. Experience in performance monitoring & tuning, interface troubleshooting, and landscape optimization is required. Knowledge and experience in SAP Java stack administration and Solution Manager are considered a strong plus. Experience in setting up transport management systems and working with transports is necessary. You should have experience in supporting mission-critical systems and ensuring 24x7 availability of the production system. Support troubleshooting and resolving SAP BASIS-related issues in S/4HANA, SAP ECC/SCM- APO/BW/HANA Database/Vertex is essential. Executing System Refreshes, SAP SP Upgrades as a Yearly Activity is part of the role. Regular maintenance & support activities for HANA Databases are expected. Collaborating with Business Teams on new Integrations with SAP systems to support the introduction of new Business functionalities is required. In addition, participating in Disaster Recovery DR Drill activities is also part of the responsibilities.,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
kerala
On-site
Job Description: An urgent opening is available for the position of Business Development Officer (BDO) in Manjeri, Kerala. We are specifically seeking a female candidate to fill this role. Freshers are also encouraged to apply for this opportunity. The ideal candidate should hold a degree in any discipline. The hiring company is a well-known insurance company located in Manjeri, with a current workforce of over 350 employees. As a BDO, you will be responsible for overseeing the performance of the Insurance Executive team. Your duties will include monitoring their performance and supervising the sales team by engaging with them through calls and field visits. This is a full-time, permanent position with benefits such as health insurance and paid sick leave. The work schedule will consist of day shifts on a fixed schedule. As part of the application process, candidates will be asked questions such as their proximity to Manjeri and their availability for immediate joining. The preferred work location is in Manjeri, Kerala, and the role requires in-person presence. If you are enthusiastic about contributing to a reputed insurance company and possess the necessary skills for this role, we encourage you to apply promptly.,
Posted 2 days ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
We are looking for a highly skilled Performance Testing Engineer with expertise in Apache JMeter to join our QA team. As a Performance Engineer at Boomi, you will be responsible for validating and recommending performance optimizations in our computing infrastructure and software. Working closely with Product Development and Site Reliability Engineering teams, you will be involved in performance monitoring, tuning, and tooling. Your role will involve analyzing software architecture, identifying potential areas for performance improvements, and working on capacity planning and benchmarking for new microservices. You will also design, automate, and execute scalability and resiliency tests using tools like blazemeter, Neoload, JMeter, and Chaos Monkey/Gremlin. Additionally, you will use observability stack to improve diagnosability and address performance bottlenecks. Your expertise in performance engineering fundamentals, monitoring performance using various tools, understanding AWS services, and recommending optimal resource configurations will be crucial. You should also have experience in analyzing heap dump, thread dump, SQL slow query log, and identifying performance bottlenecks. Flexibility to work in a remote and geographically distributed team environment is desired. Key Responsibilities: - Expert in performance engineering fundamentals such as arrival rate, workload models, responsiveness, computing resource utilization, scalability, and resiliency - Monitoring performance using native Linux OS, APM, and Infrastructure monitoring tools - Understanding AWS services to analyze infrastructure bottlenecks - Using tools like NewRelic and Splunk for APM and infrastructure monitoring - Analyzing heap dump, thread dump, SQL slow query log for performance optimization - Recommending optimal resource configurations in Cloud, Virtual Machine, Container, and Container Orchestration technologies - Flexibility to work in a remote and geographically distributed team environment Desirable Skills: - Experience in writing data extraction and custom monitoring tools using programming languages like Java, Python, R, Bash - Capacity planning and modeling using AI/ML or queueing models - Performance tuning experience in Java or similar application code Join us at Boomi as a Performance Engineer and contribute to the best work of your career while making a profound social impact. At Boomi, we value a culture of caring, continuous learning, interesting work, balance, and flexibility. If you are passionate about solving challenging problems, working with cutting-edge technology, and making a real impact, explore a career with us at Boomi.,
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
GIVA is seeking a Retail Training Head based in Bangalore with a background in Jewelry. As the Retail Training Head, you will be responsible for developing and executing comprehensive training strategies to ensure a consistent and high-quality customer experience across all retail staff. This role involves designing, delivering, and evaluating training programs that align with business goals and promote a culture of continuous learning and development. Your key responsibilities will include developing and implementing retail training strategies, analyzing training needs, collaborating with various teams, designing learning modules, delivering training programs, monitoring performance, leading a team of trainers, staying updated with industry best practices, managing the training budget, and ensuring cost-effective deployment of resources. To qualify for this role, you should hold a Bachelor's Degree in Business, Human Resources, Retail Management, or a related field, along with 8-12 years of experience in retail training and development, including at least 3 years in a leadership role. Experience in managing multi-location retail training programs is essential, as well as a strong understanding of adult learning principles, instructional design, communication skills, and proficiency with learning management systems and digital tools. Additionally, you should possess strategic thinking, leadership, creativity, analytical mindset, interpersonal skills, adaptability, and resilience. If you are a dynamic professional with a passion for driving excellence in retail training and development, we encourage you to apply for the Retail Training Head position at GIVA. Join us in fostering a culture of continuous learning and innovation across our retail locations.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an MS-SQL DBA L2, you will be responsible for providing 24*7 database support including incidents, requests, and changes. This includes offering on-call support during weekends and out of business hours, as well as ensuring 24x7 support for critical production systems. Your role will involve a strong understanding of Production Database Operations and the importance of Business-As-Usual (BAU) operations. Additionally, you should have good knowledge of the ITIL Framework and possess effective communication skills both in written and verbal forms. You will be expected to have experience in Incident Management, handling crisis calls by engaging with vendors and clients, and demonstrating strong analysis skills, problem-solving abilities, and decision-making skills. It is important that you are willing to take responsibility and ownership of problems, as well as continuously upskill yourself on new concepts, features, and open-source technologies while acting as a mentor to others. In this role, you will be required to work in a rapidly changing environment, plan and execute PSU Patching and Upgradation of SQL Server, and have experience in automating PSU Patching and other routine tasks. Your responsibilities will also include account management, performance monitoring, optimizing queries, managing security parameters, handling backups, and troubleshooting SQL Agent Jobs and Maintenance Plans. To be successful in this position, you must have good team working skills, the ability to work in shifts on a 24x7 rotation basis, and a positive attitude. Strong knowledge of Production Database Operations, ITIL Framework, and experience in Incident Management are essential. Additionally, proficiency in presentation skills, project management, and troubleshooting data corruption are highly valued. Ideally, you should have 5-8 years of experience in a similar role, hold an engineering or computer science degree, and possess relevant RDBMS certifications. Experience in handling a large environment with a minimum of 500+ SQL instances and TBs of database size is considered advantageous. Join us at Socit Gnrale, where we believe in the power of individuals to drive change and shape the future. If you are looking for a stimulating environment where you can grow, innovate, and make a positive impact, then we welcome you to be part of our team. Our commitment to diversity, inclusion, and ESG principles ensures that you will have the opportunity to contribute meaningfully to our activities and policies while growing both personally and professionally.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
ranchi, jharkhand
On-site
The Team Leader - ESSCO will lead the sales team in positioning Essco as a prominent brand in the value market segment. This pivotal role involves strategic oversight and hands-on management to drive revenue growth across Essco's product lines, such as faucets, sanitaryware, cisterns, and H.W.S. You will be responsible for personally managing key Regional Distributors (RDs), ensuring effective sales team training, and achieving significant dealer expansion. Your role will involve executing market strategies, enhancing dealer performance, and guiding a high-performing team to surpass targets. You will oversee and motivate the Essco sales team to achieve or surpass revenue objectives for all product categories, including ESSCO Faucets, ESSCO Sanitaryware, ESSCO Cisterns, and ESSCO H.W.S. Additionally, you will take personal responsibility for top RDs, ensuring they meet sales targets and positively impact overall revenue performance. Managing and collaborating with Regional Sub-Distributors (RSDs) to align with sales strategies and maximize performance will also be part of your responsibilities. Your duties will include identifying and recruiting suitable Regional Distributors (RDs) in consultation with the HOD/ZH, driving dealer growth with a focus on expanding the dealer universe and enhancing productivity. You will conduct targeted training sessions for the RD/RDS sales team to boost their skills and performance, ensuring all training objectives are achieved. Furthermore, you will develop and execute strategies to expand Essco's market presence, monitor sales performance metrics to identify improvement areas, and foster strong dealer relationships for growth. You will provide regular reports to senior management on sales performance, market trends, and team progress, offering insights and recommendations for strategic adjustments. Ensuring the efficient execution of sales operations, brand visibility, hygiene standards, issue resolution, market analysis, and effective inventory management will be crucial aspects of your role. Overall, a Bachelor's degree in Business, Marketing, or a related field is required, while an MBA or equivalent is preferred.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
rajkot, gujarat
On-site
The Senior Product Manager position at Multiicon in Rajkot is a full-time on-site role that plays a critical part in overseeing the entire product lifecycle. As a Senior Product Manager, you will be responsible for various tasks including conducting market research, defining product strategy and roadmap, collaborating with cross-functional teams, managing product development, and ensuring that products align with customer needs and business objectives. Additionally, you will be involved in monitoring product performance and implementing necessary improvements. The ideal candidate for this role should possess strong skills in Product Management, Product Strategy, and Product Roadmap. Market Research and Competitive Analysis capabilities are also essential, along with expertise in Project Management and Cross-functional Team Collaboration. Proficiency in Data Analysis and Performance Monitoring is required, along with excellent communication and leadership skills. The ability to work independently and handle pressure effectively is crucial for success in this role. While experience in software development or the technology sector is considered a plus, candidates with a Bachelor's degree in Business, Computer Science, Engineering, or a related field are encouraged to apply. If you are passionate about shaping the future through innovative technology solutions and are committed to excellence and sustainability, we invite you to join our team at Multiicon. To apply for this exciting opportunity, please send your CV to hr@multiicon.in.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
The Website & Digital Media Manager position at Tulips offers a unique opportunity for a proactive and creative individual to enhance the organization's online presence and drive digital marketing initiatives. As a leading organization in the personal hygiene sector specializing in cotton-based products in India, Tulips has established a strong reputation for its value-for-money approach and efforts to make its products available in all retail formats over the past 10 years. In this role, you will be responsible for the strategic planning, management, and optimization of the company's website, as well as overseeing digital media campaigns. The ideal candidate is a passionate, curious, creative, and data-driven marketer with at least 5 years of hands-on experience in brand marketing, content creation, performance analysis, and website management. Collaboration with various teams to align digital efforts with organizational goals and ensure a high-quality user experience is essential. Key Responsibilities: **Website Management:** - Lead the planning, implementation, management, monitoring, and upgrading of the website. - Work closely with agencies and management to align website content and design with brand strategy and organizational standards. - Conduct regular test plans and performance evaluations to ensure website quality, efficiency, and user experience. - Create and execute strategies to grow subscriber bases and improve web traffic metrics. - Stay updated on industry best practices and monitor competitor websites for enhancement opportunities. - Experience working on Wix/Shopify platforms. **Digital Media Campaign Management:** - Manage the creation and launch of digital advertising campaigns across various platforms. - Monitor campaign performance, analyze results, and develop strategies for conversion optimization. - Perform account maintenance duties, monitor pacing, and ensure campaigns meet budget allocations. - Provide regular updates on campaign status. Qualifications: - Bachelor's degree in Marketing, Communications, or a related field. - Proven experience in website management and digital media campaign execution. - Strong understanding of digital marketing tools and analytics platforms (e.g., Google Analytics). - Excellent problem-solving, analytical, and communication skills. - Creative mindset with keen attention to detail. - Ability to work collaboratively and independently in a fast-paced environment. What We Offer: - Competitive salary and benefits package. - Opportunities for professional growth and development. - A chance to build and shape the brand's digital presence from the front seat. - A dynamic and innovative work environment. How to Apply: Interested candidates should submit their resume, cover letter, and a portfolio of relevant work to backoffice5@suparshva.in. Please include Website & Digital Media Manager in the subject line.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
thrissur, kerala
On-site
The Staff Coordinator position is responsible for managing staffing needs and scheduling to ensure that company facilities are adequately staffed with qualified professionals. Your role will involve creating and managing staff schedules, assigning shifts based on staff availability and patient needs, and coordinating with department heads to address staffing shortages or surpluses. As a Staff Coordinator, you will also be responsible for ensuring that staff members meet licensing and certification requirements, monitoring compliance with healthcare regulations, and tracking employee training and continuing education. You will play a key role in maintaining staff adherence to company policies and procedures. Additionally, you will act as a liaison between employees and management to address concerns, resolve conflicts, and promote a positive work environment. Monitoring employee attendance, performance, and productivity will be part of your responsibilities, and you will be preparing reports on staffing efficiency, overtime, and workforce trends. Administrative tasks such as maintaining accurate staffing records, updating databases, and communicating staffing updates, policy changes, and important information to employees will also fall under your purview. You will be involved in coordinating meetings, training sessions, and staff development programs. This is a full-time position suitable for both experienced candidates with a minimum of 1 year of telecalling experience and freshers. Male candidates are preferred for this role. The qualification required is any degree/Plus Two or a background in Hospital Administration. The salary offered for this position is 12K per month. In addition to the base salary, the benefits package includes health insurance, internet reimbursement, and Provident Fund. The work schedule is during the day with weekend availability, and there is a performance bonus structure in place. The work location is in person. If you are passionate about staff coordination, ensuring a well-staffed and compliant work environment, and promoting employee engagement and performance, we encourage you to apply for this role.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
An ITSM professional plays a crucial role in ensuring that IT services are in line with the business requirements and function effectively. With a diverse background in IT, business analysis, project management, and operations, they bring a unique perspective to the table. They are responsible for developing and executing IT service strategies that are in sync with the organization's objectives. This involves aligning IT services with business goals to enhance efficiency and effectiveness. In addition to strategizing, an ITSM professional oversees the day-to-day IT operations to guarantee seamless service delivery. They are tasked with managing service disruptions, conducting root cause analysis, and implementing solutions to minimize downtime. Monitoring the performance of IT services is also a key responsibility. By tracking key performance indicators (KPIs) and service metrics, they can evaluate the efficiency of IT operations and make necessary improvements. Compliance and security are paramount in IT service management. An ITSM professional ensures that all operations adhere to data protection laws, IT policies, and security protocols to safeguard organizational data and systems. Effective communication with stakeholders is vital in this role. ITSM professionals regularly engage with internal teams and clients to understand their needs and expectations, ensuring that IT services are aligned with their requirements. In summary, an ITSM professional is a versatile expert who plays a pivotal role in bridging IT services with business needs, enhancing operational efficiency, resolving issues promptly, ensuring compliance, and fostering effective communication with stakeholders.,
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
delhi
On-site
The Regional Finance Director role in Kenya is a key leadership position within the finance department, reporting to the Chief Financial Officer (CFO) or equivalent. As the Regional Finance Director, you will be responsible for overseeing the financial operations, performance, and compliance of a portfolio of 6-7 hotels across multiple regions. Your role will involve working closely with hotel General Managers, finance teams, and corporate leadership to drive financial performance, ensure regulatory compliance, and align financial strategies with the organization's objectives. Your primary responsibilities will include providing strategic financial leadership to hotel operations in Kenya and other assigned regions, developing and implementing financial strategies to drive sustainable growth and profitability, and leading financial planning, budgeting, and forecasting processes across the portfolio of hotels. You will be required to monitor and analyze financial performance metrics to ensure that hotels meet financial targets, provide data-driven insights and actionable recommendations to improve revenue, control costs, and enhance profitability, and regularly review financial results with hotel and corporate leadership to assess performance against budgets and strategic goals. In addition, you will need to ensure adherence to local Kenyan financial regulations, tax laws, and corporate policies, oversee audits, and ensure timely and accurate submission of statutory and corporate financial reports. Identifying and mitigating financial risks to ensure operational resilience and compliance will also be a crucial part of your role. As the Regional Finance Director, you will lead, mentor, and develop finance teams across the hotels to achieve operational excellence, provide training and support to hotel management teams to enhance financial decision-making, and promote a culture of accountability, innovation, and continuous improvement within the finance function. Acting as the key financial liaison between the corporate office, hotel General Managers, and other stakeholders, collaborating with functional leaders in sales, marketing, and operations to support business growth and strategic initiatives, and building strong relationships with external stakeholders will be essential for success in this role. Furthermore, you will drive the implementation and optimization of financial systems, tools, and processes for improved efficiency and accuracy, and identify opportunities for cost-saving measures and operational improvements across the region. To qualify for this position, you should have a Bachelor's degree in Finance, Accounting, Economics, or a related field. An MBA or professional certification such as CPA, ACCA, or CMA is highly desirable. You should have a minimum of 8-10 years of progressive financial management experience, including 3-5 years as a Regional Finance Director or similar role, with proven experience in managing the financial operations of multiple hotels. Extensive experience in the hospitality industry and a strong understanding of financial regulations and taxation in Kenya and the East Africa region are essential. Key skills and competencies required for this role include strong financial planning, reporting, and analytical skills, proficiency in financial systems and hotel management software, exceptional leadership, communication, and stakeholder management skills, the ability to work in a dynamic, multicultural environment and adapt to regional complexities, and strong business acumen and a strategic mindset.,
Posted 2 days ago
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The job market for performance monitoring professionals in India is growing rapidly as companies are increasingly focusing on optimizing their systems and applications for better performance. Performance monitoring roles are crucial in ensuring that systems are performing efficiently and effectively, thus enhancing user experience and overall business operations.
These cities are known for their thriving tech industries and offer numerous opportunities for performance monitoring professionals.
The average salary range for performance monitoring professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the field of performance monitoring, a typical career path may include roles such as Performance Analyst, Performance Engineer, Senior Performance Engineer, Performance Architect, and Performance Manager. As professionals gain experience and expertise, they may progress to leadership roles such as Performance Lead or Performance Director.
In addition to performance monitoring, professionals in this field are often expected to have skills in areas such as system monitoring, capacity planning, troubleshooting, scripting (e.g., Python, Shell), database management, and network analysis.
As you explore opportunities in the field of performance monitoring in India, remember to showcase your skills, experience, and passion for optimizing systems. Prepare thoroughly for interviews and demonstrate your ability to analyze and improve performance effectively. With the right mindset and preparation, you can excel in this dynamic and rewarding field. Good luck!
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