Answer inbound calls from customers and provide accurate and timely responses. Handle customer queries, complaints, and requests efficiently. Manage customer bookings and update them accurately in the system. Maintain customer records and update necessary information in CRM software and MS Excel. Ensure high levels of customer satisfaction through polite and effective communication. Use MS Excel for data entry, reporting, and tracking bookings. Follow up on customer inquiries that have not been resolved. Adhere to company guidelines and maintain confidentiality of customer information. Participate in training and team meetings to improve product knowledge and communication skills. Work in rotational shifts as per business requirements. Meet individual and team-based performance targets related to call handling time, customer satisfaction scores, and booking accuracy. Job Types: Full-time, Permanent Pay: ₹18,598.00 - ₹21,250.00 per month Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Experience: Telesales Executive: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Location: Jaipur, Rajasthan (Required) Shift availability: Day Shift (Preferred) Work Location: In person

Job Title: Security Guard (Full-Time) Location: Fantasy Square, 192-196, Ajmer Rd, near 200 Feet Bypass Road, Dr. Rajendra Prasad Nagar-A, Vardhman Nagar, Karni Vihar, Jaipur, Rajasthan 302019 Company: PUNO - Gaming Zone Shift Timings: Day Shift: 9:00 AM to 9:00 PM Night Shift: 9:00 PM to 9:00 AM (12-hour shifts; rotational or fixed, as per company requirement) Job Summary: We are looking for a reliable and vigilant Security Guard to join our team on a full-time basis. The ideal candidate will ensure the safety and security of our premises, employees, and assets. The role involves monitoring the premises, patrolling the area, and reporting any suspicious activity. Key Responsibilities: Monitor and authorize entrance and departure of employees, visitors, and other persons. Conduct regular patrols of the property to ensure security and identify risks. Respond promptly to alarms, emergencies, or suspicious activities. Report daily activity and any incidents to the HR/Admin team. Ensure all security equipment is functional and maintained properly. Enforce company rules and policies to maintain order within the premises. Assist in managing crowd control during events or peak hours. Monitor surveillance systems and alarms. Requirements: Proven work experience as a security guard or in a similar role preferred. Physically fit and alert, with the ability to stand/walk for long periods. Strong observational and problem-solving skills. Good communication skills in Hindi and/or English. Must be punctual, dependable, and trustworthy. Basic knowledge of emergency procedures and safety protocols. Shift Details: Full-time, 12-hour shifts. Day and night shifts available. Weekly off as per the shift roster. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹13,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Night shift Work Location: In person

Job Title: Security Guard (Full-Time) Location: Fantasy Square, 192-196, Ajmer Rd, near 200 Feet Bypass Road, Dr. Rajendra Prasad Nagar-A, Vardhman Nagar, Karni Vihar, Jaipur, Rajasthan 302019 Company: PUNO - Gaming Zone Shift Timings: Day Shift: 9:00 AM to 9:00 PM Night Shift: 9:00 PM to 9:00 AM (12-hour shifts; rotational or fixed, as per company requirement) Job Summary: We are looking for a reliable and vigilant Security Guard to join our team on a full-time basis. The ideal candidate will ensure the safety and security of our premises, employees, and assets. The role involves monitoring the premises, patrolling the area, and reporting any suspicious activity. Key Responsibilities: Monitor and authorize entrance and departure of employees, visitors, and other persons. Conduct regular patrols of the property to ensure security and identify risks. Respond promptly to alarms, emergencies, or suspicious activities. Report daily activity and any incidents to the HR/Admin team. Ensure all security equipment is functional and maintained properly. Enforce company rules and policies to maintain order within the premises. Assist in managing crowd control during events or peak hours. Monitor surveillance systems and alarms. Requirements: Proven work experience as a security guard or in a similar role preferred. Physically fit and alert, with the ability to stand/walk for long periods. Strong observational and problem-solving skills. Good communication skills in Hindi and/or English. Must be punctual, dependable, and trustworthy. Basic knowledge of emergency procedures and safety protocols. Shift Details: Full-time, 12-hour shifts. Day and night shifts available. Weekly off as per the shift roster. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹13,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Night shift Work Location: In person

Job description Location: Jaipur - 200ft bypass Experience: Minimum 3 years in voice-based customer support (team management experience preferred) Employment Type: Full-Time Industry: Customer Support / BPO / Call Center Shift: [Timings 11 AM to 08 PM / 10 AM to 07 PM] Job Summary: We are looking for an experienced and dynamic Senior Head – Voice Process to lead and manage our customer support team. The ideal candidate will have a strong background in voice-based customer service operations, team management, and performance optimization. This role requires a strategic thinker who can help grow the business, understand market needs, analyze trends, and ensure the team achieves their targets consistently. If you are passionate about customer satisfaction, team leadership, and operational excellence, we’d love to hear from you. Roles and Responsibilities: Team Management & Leadership Lead and manage the voice support team to deliver high-quality customer service. Set clear performance goals and KPIs for the team. Train, mentor, and coach team members to achieve individual and team targets. Monitor performance and provide regular feedback to ensure continuous improvement. Business Growth & Strategy Drive initiatives to improve customer satisfaction, retention, and operational efficiency. Work with senior management to align customer support strategies with business goals. Identify new opportunities for service enhancement and business growth. Market Understanding & Analysis Analyze customer feedback, market trends, and competitor activities. Recommend adjustments to support processes based on market needs and company goals. Stay updated with industry developments and apply insights to improve services. Performance Monitoring & Target Achievement Ensure timely and accurate achievement of individual and team targets. Use performance dashboards and reports to track and manage productivity. Take corrective actions when performance deviates from targets. Reporting & Communication Create and present detailed reports on team performance and market analysis. Ensure smooth communication within the team and across departments. Resolve escalated issues professionally and efficiently. Process & Quality Improvement Develop and enforce SOPs for consistent service delivery. Identify process gaps and lead initiatives for continuous improvement. Maintain high levels of quality, compliance, and data security. Key Skills Required: Team Leadership and People Management Customer Support (Voice Process) Excellent Communication (English/Hindi/Regional languages if needed) Performance Monitoring and KPI Management Strategic Thinking and Problem Solving Market Analysis and Business Insight Training and Development CRM Tools and Call Center Technology Conflict Resolution and Escalation Handling Adaptability and Stress Management Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Experience: Customer support: 3 years (Preferred) Location: Jaipur, Rajasthan (Required) Shift availability: Day Shift (Required) Work Location: In person Speak with the employer +91 7300063513 Application Deadline: 08/06/2025

Job description Location: Jaipur - 200ft bypass Experience: Minimum 3 years in voice-based customer support (team management experience preferred) Employment Type: Full-Time Industry: Customer Support / BPO / Call Center Shift: [Timings 11 AM to 08 PM / 10 AM to 07 PM] Job Summary: We are looking for an experienced and dynamic Senior Head – Voice Process to lead and manage our customer support team. The ideal candidate will have a strong background in voice-based customer service operations, team management, and performance optimization. This role requires a strategic thinker who can help grow the business, understand market needs, analyze trends, and ensure the team achieves their targets consistently. If you are passionate about customer satisfaction, team leadership, and operational excellence, we’d love to hear from you. Roles and Responsibilities: Team Management & Leadership Lead and manage the voice support team to deliver high-quality customer service. Set clear performance goals and KPIs for the team. Train, mentor, and coach team members to achieve individual and team targets. Monitor performance and provide regular feedback to ensure continuous improvement. Business Growth & Strategy Drive initiatives to improve customer satisfaction, retention, and operational efficiency. Work with senior management to align customer support strategies with business goals. Identify new opportunities for service enhancement and business growth. Market Understanding & Analysis Analyze customer feedback, market trends, and competitor activities. Recommend adjustments to support processes based on market needs and company goals. Stay updated with industry developments and apply insights to improve services. Performance Monitoring & Target Achievement Ensure timely and accurate achievement of individual and team targets. Use performance dashboards and reports to track and manage productivity. Take corrective actions when performance deviates from targets. Reporting & Communication Create and present detailed reports on team performance and market analysis. Ensure smooth communication within the team and across departments. Resolve escalated issues professionally and efficiently. Process & Quality Improvement Develop and enforce SOPs for consistent service delivery. Identify process gaps and lead initiatives for continuous improvement. Maintain high levels of quality, compliance, and data security. Key Skills Required: Team Leadership and People Management Customer Support (Voice Process) Excellent Communication (English/Hindi/Regional languages if needed) Performance Monitoring and KPI Management Strategic Thinking and Problem Solving Market Analysis and Business Insight Training and Development CRM Tools and Call Center Technology Conflict Resolution and Escalation Handling Adaptability and Stress Management Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Experience: Customer support: 3 years (Preferred) Location: Jaipur, Rajasthan (Required) Shift availability: Day Shift (Required) Work Location: In person Speak with the employer +91 7300063513 Application Deadline: 08/06/2025

Content Creation & Execution Plan, shoot, and edit high-quality reels and short-form videos for Instagram and other META platforms. Collaborate with internal teams or talent to produce engaging visual content that aligns with the brand's voice and objectives. Creative Ideation Develop original and innovative content ideas , campaign concepts, and visual storytelling strategies tailored to different platforms. Stay updated on social media trends, viral content formats, and platform algorithms to keep content relevant and engaging. Platform Management (META Ecosystem) Manage and grow brand presence on all META platforms – Instagram, Facebook, WhatsApp, Threads, etc. Schedule and post content consistently, maintaining an optimal posting frequency and time strategy. Performance Analysis Track performance metrics such as reach, engagement, follower growth, and video views using platform analytics. Generate reports and provide insights to improve strategy and execution. Audience Engagement Actively engage with followers by responding to comments, DMs, and mentions. Build and nurture a strong online community and brand loyalty. Collaborations & Campaigns Coordinate with influencers, creators, and brand partners for collaborations and content amplification. Support the planning and execution of social media campaigns, product launches, and promotions. Tool & Tech Savvy Use video shooting and editing tools such as InShot, Adobe Premiere, CapCut, etc. Familiarity with social media scheduling and analytics tools like Meta Business Suite, Creator Studio, Buffer, etc. Brand Alignment Ensure that all content and communication reflect brand guidelines and maintain a consistent tone and style. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Jaipur city, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Experience: Content creation: 3 years (Required) Social media marketing: 3 years (Required) Location: Jaipur city, Rajasthan (Required) Shift availability: Day Shift (Required) Work Location: In person Application Deadline: 13/06/2025

Content Creation & Execution Plan, shoot, and edit high-quality reels and short-form videos for Instagram and other META platforms. Collaborate with internal teams or talent to produce engaging visual content that aligns with the brand's voice and objectives. Creative Ideation Develop original and innovative content ideas , campaign concepts, and visual storytelling strategies tailored to different platforms. Stay updated on social media trends, viral content formats, and platform algorithms to keep content relevant and engaging. Platform Management (META Ecosystem) Manage and grow brand presence on all META platforms – Instagram, Facebook, WhatsApp, Threads, etc. Schedule and post content consistently, maintaining an optimal posting frequency and time strategy. Performance Analysis Track performance metrics such as reach, engagement, follower growth, and video views using platform analytics. Generate reports and provide insights to improve strategy and execution. Audience Engagement Actively engage with followers by responding to comments, DMs, and mentions. Build and nurture a strong online community and brand loyalty. Collaborations & Campaigns Coordinate with influencers, creators, and brand partners for collaborations and content amplification. Support the planning and execution of social media campaigns, product launches, and promotions. Tool & Tech Savvy Use video shooting and editing tools such as InShot, Adobe Premiere, CapCut, etc. Familiarity with social media scheduling and analytics tools like Meta Business Suite, Creator Studio, Buffer, etc. Brand Alignment Ensure that all content and communication reflect brand guidelines and maintain a consistent tone and style. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Jaipur city, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Experience: Content creation: 3 years (Required) Social media marketing: 3 years (Required) Location: Jaipur city, Rajasthan (Required) Shift availability: Day Shift (Required) Work Location: In person Application Deadline: 13/06/2025

Office Administration Manage day-to-day administrative tasks to ensure smooth office operations. Oversee office supplies, inventory management, and vendor coordination. Maintain office cleanliness, safety, and infrastructure coordination (repairs, AMC, etc.). Handle facility management including security, housekeeping, and maintenance. People & HR Support Assist in onboarding/offboarding processes (ID cards, seating, asset handover, etc.). Maintain employee attendance, leave records, and coordinate with HR/payroll team. Organize employee engagement activities, team events, and internal meetings. Documentation & Compliance Maintain and update administrative records (invoices, bills, agreements, etc.). Handle company documentation related to licenses, regulatory filings, etc. Ensure compliance with health, safety, and legal regulations. Vendor & Asset Management Coordinate with external vendors for office services (stationery, travel, IT, etc.). Maintain records of company assets and handle asset allocation & retrieval. Travel & Logistics Manage travel bookings for employees (flights, accommodation, cabs). Support logistics for meetings, conferences, and site visits. Communication & Coordination Act as a point of contact between departments, staff, and external parties. Handle incoming and outgoing communication, email correspondence, and calls. Key Skills Required Strong organizational and multitasking skills Good command of MS Office (Excel, Word, Outlook) Excellent communication (written & verbal) Problem-solving and decision-making ability Familiarity with local vendors and service providers in Jaipur (a plus) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: Administrative: 2 years (Required) Location: Jaipur, Rajasthan (Required) Work Location: In person

Office Administration Manage day-to-day administrative tasks to ensure smooth office operations. Oversee office supplies, inventory management, and vendor coordination. Maintain office cleanliness, safety, and infrastructure coordination (repairs, AMC, etc.). Handle facility management including security, housekeeping, and maintenance. People & HR Support Assist in onboarding/offboarding processes (ID cards, seating, asset handover, etc.). Maintain employee attendance, leave records, and coordinate with HR/payroll team. Organize employee engagement activities, team events, and internal meetings. Documentation & Compliance Maintain and update administrative records (invoices, bills, agreements, etc.). Handle company documentation related to licenses, regulatory filings, etc. Ensure compliance with health, safety, and legal regulations. Vendor & Asset Management Coordinate with external vendors for office services (stationery, travel, IT, etc.). Maintain records of company assets and handle asset allocation & retrieval. Travel & Logistics Manage travel bookings for employees (flights, accommodation, cabs). Support logistics for meetings, conferences, and site visits. Communication & Coordination Act as a point of contact between departments, staff, and external parties. Handle incoming and outgoing communication, email correspondence, and calls. Key Skills Required Strong organizational and multitasking skills Good command of MS Office (Excel, Word, Outlook) Excellent communication (written & verbal) Problem-solving and decision-making ability Familiarity with local vendors and service providers in Jaipur (a plus) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: Administrative: 2 years (Required) Location: Jaipur, Rajasthan (Required) Work Location: In person

Job Title: Maintenance Executive/Electrician Location: Pune, India Company: PUNO Job Type: Full-Time Job Overview: PUNO is seeking a skilled and reliable Maintenance Executive/Electrician to join our team at the Pune location. The ideal candidate will be responsible for ensuring the smooth operation and maintenance of all electrical systems and general facilities within our premises. This role is essential to maintaining a safe and functional environment for all staff and visitors. Key Responsibilities: · Electrical Maintenance: Perform regular inspections, maintenance, and repairs on all electrical systems, including lighting, wiring, switches, and circuit breakers. · Troubleshooting & Repairs: Quickly diagnose and resolve electrical issues, ensuring minimal disruption to operations and maintaining safety standards. · Preventive Maintenance: Develop and adhere to preventive maintenance schedules for electrical systems and equipment to prevent future issues and ensure longevity. · Facility Maintenance Support: Assist with general facility maintenance tasks such as plumbing, HVAC,UPS, Fire Fighting System and minor carpentry work when necessary. · Safety Compliance: Ensure that all electrical work complies with local regulations and safety standards, maintaining a safe working environment. · Inventory Management: Manage and maintain an inventory of electrical tools, supplies, and spare parts, ensuring availability for necessary repairs. · Documentation: Keep accurate and up-to-date records of all maintenance activities, including inspections, repairs, and preventive maintenance tasks. Qualifications: · Education: ITI or Diploma in Electrical Engineering or a related field. · Experience: Minimum of 2-3 years of experience in electrical maintenance, preferably in a commercial or industrial setting. · Technical Skills: Strong knowledge of electrical systems, wiring, circuit breakers, and safety protocols. Ability to perform basic plumbing, HVAC, and carpentry work is an advantage. · Problem-Solving: Excellent troubleshooting skills with the ability to work independently and efficiently resolve issues. · Communication: Good communication skills and the ability to work collaboratively within a team. Job Types: Full-time, Permanent Pay: ₹21,000.00 - ₹24,050.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: Maintenance: 3 years (Required) Location: Pune, Maharashtra (Required) Work Location: In person

Job Title: HR Executive (Experienced) Department: Human Resources Location: 200ft bypass, Ajmer Road Reports to: HR Manager / Director Experience Required: 3–5+ years in HR executive or generalist roles Roles and Responsibilities: 1. Recruitment & Staffing Manage end-to-end recruitment process: job posting, sourcing, screening, interviewing, and onboarding. Coordinate with department heads for manpower planning and workforce forecasting. Liaise with recruitment agencies and job portals. Conduct background checks and verify documents of selected candidates. 2. Employee Onboarding & Induction Conduct joining formalities and orientation for new employees. Ensure smooth integration of new hires into the organization. Prepare and maintain employee records and HRIS updates. 3. Payroll & Compensation Coordinate with finance/payroll team to ensure timely and accurate salary disbursements. Handle attendance, leave management, and timesheet tracking. Support in preparing monthly payroll reports and statutory compliance (PF, ESI, TDS, etc.). 4. Employee Relations & Engagement Serve as a point of contact for employee grievances and resolve issues in a timely manner. Foster a positive work environment through employee engagement programs and feedback mechanisms. Assist in organizing team-building activities, events, and welfare programs. 5. Performance Management Coordinate and support the annual/semi-annual performance appraisal process. Ensure timely goal setting, review meetings, and feedback collection. Assist in identifying training and development needs based on performance gaps. 6. Compliance & Policy Management Ensure company policies are in line with labor laws and compliance standards. Maintain and update the employee handbook and HR policy documents. Handle audits, inspections, and legal compliance requirements. 7. HR Administration Maintain accurate employee databases, records, and personnel files. Manage employee documentation: appointment letters, contracts, confirmations, resignations, etc. Ensure timely communication of HR notices, circulars, and updates. 8. Exit Management Handle the exit process: resignation acceptance, clearance, final settlement, and exit interview. Analyze exit interview feedback to improve retention strategies. Key Skills Required: Strong understanding of HR functions and best practices. Knowledge of labor laws and statutory compliance. Proficiency in HRIS software and MS Office. Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information. Strong organizational and problem-solving abilities. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹24,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Human resources management: 3 years (Required) Location: Jaipur, Rajasthan (Required) Shift availability: Day Shift (Required) Work Location: In person

Job Title: HR Executive (Experienced) Department: Human Resources Location: 200ft bypass, Ajmer Road Reports to: HR Manager / Director Experience Required: 3–5+ years in HR executive or generalist roles Roles and Responsibilities: 1. Recruitment & Staffing Manage end-to-end recruitment process: job posting, sourcing, screening, interviewing, and onboarding. Coordinate with department heads for manpower planning and workforce forecasting. Liaise with recruitment agencies and job portals. Conduct background checks and verify documents of selected candidates. 2. Employee Onboarding & Induction Conduct joining formalities and orientation for new employees. Ensure smooth integration of new hires into the organization. Prepare and maintain employee records and HRIS updates. 3. Payroll & Compensation Coordinate with finance/payroll team to ensure timely and accurate salary disbursements. Handle attendance, leave management, and timesheet tracking. Support in preparing monthly payroll reports and statutory compliance (PF, ESI, TDS, etc.). 4. Employee Relations & Engagement Serve as a point of contact for employee grievances and resolve issues in a timely manner. Foster a positive work environment through employee engagement programs and feedback mechanisms. Assist in organizing team-building activities, events, and welfare programs. 5. Performance Management Coordinate and support the annual/semi-annual performance appraisal process. Ensure timely goal setting, review meetings, and feedback collection. Assist in identifying training and development needs based on performance gaps. 6. Compliance & Policy Management Ensure company policies are in line with labor laws and compliance standards. Maintain and update the employee handbook and HR policy documents. Handle audits, inspections, and legal compliance requirements. 7. HR Administration Maintain accurate employee databases, records, and personnel files. Manage employee documentation: appointment letters, contracts, confirmations, resignations, etc. Ensure timely communication of HR notices, circulars, and updates. 8. Exit Management Handle the exit process: resignation acceptance, clearance, final settlement, and exit interview. Analyze exit interview feedback to improve retention strategies. Key Skills Required: Strong understanding of HR functions and best practices. Knowledge of labor laws and statutory compliance. Proficiency in HRIS software and MS Office. Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information. Strong organizational and problem-solving abilities. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹24,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Human resources management: 3 years (Required) Location: Jaipur, Rajasthan (Required) Shift availability: Day Shift (Required) Work Location: In person

Collaborate with department heads and managers to understand the hiring needs and job requirements for open positions. Conduct job analysis to determine the skills, qualifications, and experience necessary for each role. Draft and maintain detailed job descriptions and specifications. Administer any pre-employment tests or assessments to evaluate skills and aptitude. Review assessment results and collaborate with the hiring team to make informed decisions. Track and report key performance indicators (KPIs) related to the recruitment process (e.g., time-to-hire, cost-per-hire). Extend job offers to selected candidates and negotiate salary, benefits, and other terms. Prepare and send employment contracts, and ensure all legal and compliance requirements are met. Coordinate the onboarding process for new hires, including documentation, background checks, and orientation. Work closely with the HR team to ensure seamless integration of new hires into the organization. Coordinate with the HR administration team to ensure smooth documentation and compliance procedures. Work with other departments to ensure recruitment efforts align with business needs and goals. Job Types: Full-time, Permanent Pay: ₹21,070.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Guwahati, Assam: Reliably commute or planning to relocate before starting work (Preferred) Experience: HR: 1 year (Required) Language: English (Required) Location: Guwahati, Assam (Required) Shift availability: Day Shift (Required) Work Location: In person

Job description Company Description PUNO is a leading indoor amusement & entertainment facility provider that has established itself in the niche segment. With its state-of-the-art Indoor Entertainment Centers, PUNO offers value-added services and has gained a reputation in the industry. PUNO is a flagship initiative of Shri Poornima Entertainments LLP, a parent group with expertise in concept development and delivery across multiple businesses. PUNO aims to create a Pan India presence and deliver exceptional experiences to its guests. Role Description This is a full-time on-site role for a Business Development Executive - B2B Sales. As a Business Development Executive, you will be responsible for driving B2B sales and building strong relationships with clients. You will identify opportunities, develop sales strategies, and negotiate contracts for Corporate parties, benquet etc.. This role is located in Pune. Corporate Sales, school trip & Group Bookings: 1. Coordinate & attend inbound sales lead. 2. Lead Generation, Visit to corporates, schools etc. 3.Develop a comprehensive group booking strategy that outlines goals, target markets, and specific tactics. 4. Build and maintain relationships with corporate clients, Mall, event planners, travel agencies, schools and other potential group organisers. 5. Gather feedback from group clients after their bookings to identify areas for improvement. 6. Coordinate with the operations team to ensure they can accommodate the needs and preferences of group bookings. 7. Ensure seamless execution of group events & parties. 8. For school bookings contact to multiple coordinators, offer a well affordable plan & get everything arranged with best services every time. 10. Maintenance of the calls & leads data 11. Taking the booking of guests as per the predefined booking format. 12. assist the team for the booking, getting the feedback from customer. 13. Connect with college coordinators to get the college bookings, offer them a lucrative plan made in discussion with management. 14. Convince clients to organise their events like Birthday Celebration, Kitty Party, School Picnic, Official Team Meeting, get together etc. 15 Convince clients to purchase PUNO membership Cards by using a script or persuasive technique 16. Actively seek out new sales opportunities through cold calling, networking & social media. 17. Maintain and develop good relationship with customers through personal contact or meetings 18. Prepare and deliver appropriate presentations on products and services 19. Daily reporting of calls, visits and work done in the given format. Qualifications Bachelor's degree in Business Administration, Marketing, or a related field Proven experience in B2B sales and business development Excellent communication and negotiation skills Ability to build and maintain strong client relationships Strong analytical and problem-solving skills Self-motivated and goal-oriented Ability to work independently and as part of a team Previous B2B sales Experience in Hospitality will be preferred Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: Business development: 2 years (Required) Language: Hindi (Required) English (Required) Location: Pune, Maharashtra (Required) Work Location: In person Speak with the employer +91 7300063513 Application Deadline: 21/06/2025

Job description Guest Relation Executive/Restaurant Hostess /GRE (ONLY FEMALE) Course Specialization : B.Sc - Any Specialization, Hospitality and Hotel Management, B.Com - Commerce, Diploma - Management, Any Specialization, Vocational Course, Other Specialization, Hotel Management. Desired Experience : 1 - 5 Years Skills Required : Strong communication skills and should have pleasing personality. Excellent interpersonal skills for diplomatically handling staff and customers. Must be polished, professional, friendly, and have the ability to multitask and take initiative in a fast-paced, high pressure, deadline driven environment. Excellent guest service skill. Ability to work flexible hours, weekends, and holidays. An ability to listen and respond to demanding Guest needs. Accountable and resilient. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations. Females candidates will be preferred. Roles and Responsibilities : Identify main client groups and audiences and determine the best way to communicate publicity information to them. Provide upscale guest service experiences for clients throughout their stay. Ensure Guests are properly greeted upon their arrival. Welcome guests during check-in and giving a fond farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Supervise and coordinate activities of dining room personnel to provide fast and courteous service to patrons. Draw up client bookings for tables and ensure that tables are set before clients arrival. Serve as the main point of contact for VIP Guests and ensure Restaurant staff are fully briefed on their requirements. Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner. Demonstrate a thorough understanding of all facilities and services provided within the restaurant and identify opportunities for up-selling and promoting when appropriate. Schedules dining reservations and arranges parties or special services for diners. Manage the front desk by receiving incoming calls, greeting and attending to customers. Inform guests about the availability of tables and direct them to the tables. Keep records of guests who visit the restaurant. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Assist customers with answers to queries, and proffer solutions to issues within your capacity. Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended in a timely manner. Check restaurants emails and respond to them accordingly; draw the attention of management to certain mails when necessary. Communicate with other staff, such as dinners, informing them of clients bookings, needs and complaints. Establish friendly relationships with regular clients. Comply with restaurant security, fire regulations and all health and safety legislation. Ensures that restaurant brand standards are consistently implemented. Job Types: Full-time, Permanent Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹17,799.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: Guest relations: 1 year (Required) Location: Pune, Maharashtra (Required) Work Location: In person Speak with the employer +91 7300063513

Manage day-to-day accounting operations , entries, and reconciliations. Handle TDS and GST billing, filing, and return processes as per government timelines. Work with accounting software (e.g., Tally, Zoho Books, QuickBooks, etc.) to maintain accurate records. Prepare and verify invoices, bills, vouchers, and payment statements . Coordinate with vendors and internal departments for billing and payments. Maintain and reconcile bank statements, petty cash, and ledgers . Ensure compliance with applicable tax and financial regulations. Assist in preparation of monthly financial reports , balance sheets, and audit documentation. Support internal audits and coordinate with external auditors as required. Maintain digital and physical records in an organized manner. Track receivables and payables and follow up on outstanding dues. Requirements: Bachelor’s degree in Commerce, Accounting, or a related field. Minimum 2 to 3 years of experience in accounting or finance roles. Proficiency in accounting software such as Tally, Zoho Books, or QuickBooks. Strong knowledge of TDS, GST billing, and compliance procedures . Solid understanding of day-to-day financial operations and basic reporting. Excellent attention to detail and accuracy in data handling. Good communication and organizational skills. Ability to work independently and meet deadlines in a fast-paced environment. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Accounting: 2 years (Preferred) Location: Ajmer Road, Jaipur, Rajasthan (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 23/06/2025

Finalize monthly, quarterly, and annual financial statements and reporting. Oversee GST, TDS, and statutory compliance , ensuring timely returns and filings. Supervise day-to-day accounting activities including bookkeeping, bank reconciliations, and ledger maintenance . Coordinate and manage internal and external audits , and prepare required documentation. Handle financial planning, forecasting, and budget management in coordination with senior management. Ensure accuracy in financial records and reports in compliance with accounting standards. Review and improve financial processes for efficiency, compliance, and accuracy. Work closely with Chartered Accountants to ensure proper tax planning and statutory compliance. Mentor, guide, and evaluate the performance of the accounts team to ensure productivity. Prepare MIS reports and dashboards for management review. Requirements: Bachelor’s or Master’s degree in Commerce, Accounting, or Finance. Minimum 5 to 7 years of relevant experience in core accounting and team handling. Strong knowledge of accounting principles, GST, TDS, audits, and compliance . Hands-on experience in working with Chartered Accountants and audit firms . Proficiency in accounting software (e.g., Tally Prime, Zoho Books, QuickBooks). Excellent financial planning, budgeting, and reporting skills. Strong leadership and people management capabilities. Exceptional attention to detail and ability to work under deadlines. Strong communication and coordination skills. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Schedule: Day shift Experience: Accounting: 5 years (Preferred) Location: Ajmer Road, Jaipur, Rajasthan (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 23/06/2025

Manage day-to-day accounting operations , entries, and reconciliations. Handle TDS and GST billing, filing, and return processes as per government timelines. Work with accounting software (e.g., Tally, Zoho Books, QuickBooks, etc.) to maintain accurate records. Prepare and verify invoices, bills, vouchers, and payment statements . Coordinate with vendors and internal departments for billing and payments. Maintain and reconcile bank statements, petty cash, and ledgers . Ensure compliance with applicable tax and financial regulations. Assist in preparation of monthly financial reports , balance sheets, and audit documentation. Support internal audits and coordinate with external auditors as required. Maintain digital and physical records in an organized manner. Track receivables and payables and follow up on outstanding dues. Requirements: Bachelor’s degree in Commerce, Accounting, or a related field. Minimum 2 to 3 years of experience in accounting or finance roles. Proficiency in accounting software such as Tally, Zoho Books, or QuickBooks. Strong knowledge of TDS, GST billing, and compliance procedures . Solid understanding of day-to-day financial operations and basic reporting. Excellent attention to detail and accuracy in data handling. Good communication and organizational skills. Ability to work independently and meet deadlines in a fast-paced environment. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Accounting: 2 years (Preferred) Location: Ajmer Road, Jaipur, Rajasthan (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 23/06/2025

Complete Accounting Management Handle all aspects of accounting including bookkeeping, ledger maintenance, journal entries, and finalization of accounts. Taxation & Compliance Manage GST, TDS, Income Tax filings, and ensure compliance with all statutory and regulatory requirements. Financial Reporting & Statements Prepare accurate monthly, quarterly, and annual financial reports, including balance sheet, P&L, and cash flow statements. Audit Coordination Lead internal and statutory audits, prepare audit schedules, and ensure timely closure with proper documentation. Budgeting & Financial Planning Develop budgets, perform variance analysis, and support management with financial forecasts and cost control strategies. Accounts Receivable & Payable Management Monitor customer payments, vendor bills, bank reconciliations, and ensure smooth cash flow operations. MIS & Financial Analysis Generate management information system (MIS) reports and conduct financial analysis to support decision-making. Team Handling & Process Improvement Supervise junior accounting staff (if any), improve financial processes, and ensure use of accounting software like Tally, Zoho Books, or ERP systems. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: Accounting: 5 years (Preferred) Work Location: In person

Greet and welcome all guests warmly upon arrival. Assist customers with game selection, bookings, or any queries they may have. Guide guests through the gaming zone facilities and explain rules or features if needed. Proactively collect feedback from guests about their experience. Handle customer complaints or concerns with patience and professionalism. Communicate effectively in English with guests and staff. Inform customers about promotions, offers, or memberships available at the gaming zone. Ensure all guests follow safety rules and maintain decorum inside the gaming zone. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 27/06/2025