2133 Complaint Handling Jobs - Page 45

As a Customer Support Executive, your primary responsibility will be to respond to customer inquiries through various channels such as email, live chat, and messaging platforms promptly and professionally. You will be expected to provide accurate information about our products, services, policies, and procedures to assist customers effectively. Handling customer complaints with empathy and efficiency will be a crucial part of your role, with the goal of achieving first-contact resolution whenever possible. In cases where issues are more complex, you will need to escalate them to the appropriate teams while ensuring that you maintain ownership until a resolution is reached. Maintaining a cons...

A Customer Service Representative (CSR) plays a pivotal role as the primary point of contact for customers, where you will be responsible for addressing inquiries, resolving issues, and ensuring utmost customer satisfaction. Your daily tasks will include responding to customer questions, processing orders, handling complaints, and offering detailed information about the products and services the company provides. Your contribution as a CSR is vital in nurturing positive customer relationships and fostering the overall success of the company. Your key responsibilities will encompass various areas such as engaging with customers through phone, email, or chat to address their inquiries efficien...

As a member of the Corporate and Investment Banking team at DBS, your role will involve providing a full range of commercial banking products and services to corporate customers. This includes managing cash flow, time deposits, trade finance, working capital finance, term loans, and foreign exchange transactions. By maintaining strong relationships with customers in the region, you will play a key role in account management, service differentiation, product development, and adherence to rigorous credit standards. Your primary responsibility will be to support Relationship Management teams by assisting in various activities such as preparing and submitting Credit Memos, completing documentati...

As a Territory Sales Manager in Mass Retail at Airtel, you will be at the forefront of the business for an entire territory, responsible for driving sales and ensuring end-to-end customer service. Your role will involve increasing market share, revenue, and executing the Go-To-Market (GTM) strategy. Additionally, you will engage with channel partners to enhance business for Direct-to-Consumer (D2C) mass retail. You will be reporting to the Regional Mass Retail Head and will be supervising a team of 6 to 7 direct reports and indirectly managing the same number of employees. Your key responsibilities and accountabilities will include: Sales Management: - Driving revenue growth by focusing on n...

As a Guest Services Agent (GSA) working in the Hotel, Motel, and Resort Desk Clerks career category, you will be responsible for various tasks to ensure the smooth operation of guest services. Your primary focus will be on maintaining financial accountability, operational efficiency, and personnel management within the establishment. In terms of financial responsibilities, you will be required to conduct regular inventories of linen, amenities, and minibar supplies under the guidance of team leaders. It is essential to minimize wastage and spoilage of supplies and amenities while utilizing all equipment correctly to prevent any damage. Operationally, you will need to execute assigned duties ...

As the F&B Manager, you will be responsible for overseeing all food and beverage operations to ensure the delivery of an exceptional guest experience. Your main objectives will be to forecast, plan, and manage all F&B outlets, staff, and finances in order to optimize sales and revenue through customer satisfaction and employee engagement. Your primary focus will be on guest satisfaction, aiming to exceed guest expectations and maximize guest satisfaction scores by handling complaints effectively and providing proper service recovery. You will be tasked with maintaining high service standards, both externally with guests and internally with staff, anticipating customer needs and proactively a...

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of o...

Role & responsibilities : Working with a leading MNC to Carry out the installations, commissioning and attending the service calls and technical support. Should have knowledge about Electrical & Pneumatic drawings & specifications, VFD Programming, Sensors, Card system replacement, Instrumentation selections, Estimation, Application development, FAT, Installation & commissioning, Preparation of Internal test Reports, Circuit diagrams & drawings & commissioning reports, remote support to the machines. Coordinate installations with Head office and field maintenance, support, Preparing service & AMC quotations with appropriate terms & conditions & submit it to customers. Marketing of AMC for th...

Tejfire Safety India Pvt Ltd is looking for Sales Co-ordinator to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or o...

Tejfire Safety India Pvt Ltd is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or obje...

RELIABLE INDUSTRIES is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Co...

What you will do Independently processing results of PFA assessments. Initiate, organize and coordinate global containment actions Ensure that data is documented for the different sites. Together with the PFA specialist create a communication to affected parties. Provide necessary information to regulatory compliance team for reporting. Presenting PFA/commercial hold relevant processes and cases during audits Preparing weekly, monthly and quarterly Commercial Hold relevant statistics Performing training of colleagues and managers by procedural changes What you need Required Skills: B. Tech / M.Tech Mechanical, Biotechnology with hands on experience of working on PFAs, and Commercial Holds. H...

Job Purpose: To ensure effective implementation of quality systems, handle customer complaints, reduce internal rejections, and lead quality improvement initiatives in line with IATF 16949 and customer-specific requirements. Key Responsibilities: Conduct daily quality meetings with subordinates regarding customer complaints and previous days internal quality issues Perform root cause analysis (RCA) and implement Corrective & Preventive Actions (CAPA) for in-house and customer issues using tools like 5 Why, Fishbone Analysis, 8D Reports Handle and resolve customer complaints professionally and on time Supervise in-process, inward, and pre-dispatch inspections to ensure quality standards Lead ...

Position: Customer Support Domestic Voice Qualification: +2 or degree Responsibilities: Customer Interaction: Respond promptly and professionally to customer inquiries, issues, and feedback across various channels (e.g., phone, email, live chat, social media). Actively listen to customer concerns, asking clarifying questions to fully understand their needs. Provide clear, concise, and accurate information about our products, services, features, and company policies. Guide customers through troubleshooting steps or product usage, offering step-by-step assistance. Issue Resolution: Diagnose and resolve customer problems efficiently and effectively, aiming for first-contact resolution whenever ...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimi...

Role & responsibilities Key Areas of Work Supporting Actions Business Delivery Prepare and contribute to the companys sales plan by reviewing performance and examining potential growth. Responsible for forecasting sales of the territory under them with the help of past data and considering market trends. Coordinate sales efforts through UTCL, UBS, and Non UTCL channels. Manage UTCL, Non Utcl, Non-Trade and key account sales effectively. Oversee order processing to ensure accurate and timely deliveries while managing inventory efficiently. Break down sales targets into manageable goals for the sales team. Regularly review and update the sales pipeline for accuracy and timeliness. Streamline t...

Role & responsibilities - Manage and maintain accurate customer data in the CRM system - Ensure timely follow-up with customers through phone, email, and other channels - Analyze customer interactions and provide insights to improve customer satisfaction and retention - Collaborate with sales and marketing teams to align CRM strategies with business objectives - Generate reports and metrics to track customer engagement and sales performance - Provide excellent customer service and support to resolve customer queries and issues - Continuously update and refine CRM processes to improve efficiency and effectiveness Preferred candidate profile - Female candidates preferred - 1-3 years of experie...

Job Title: Customer Care Executive Company: Orange Tree Pvt. Ltd. Job Location: Bhandu, Jodhpur, Rajasthan Experience Required: 1-3 years (Freshers can also apply) Salary: Up to Rs.25,000 per month ( Negotiable - Depending on qualifications, interview performance, and experience) Job Type: Full-time, On-site Industry: Furniture & Lifestyle Products Position Overview: We are looking for a dynamic and courteous Customer Care Executive who will serve as the voice of the company by handling customer interactions professionally and promptly. The role involves managing pre-sales and post-sales queries, ensuring customer satisfaction, and maintaining detailed records of interactions for smooth coor...

Role & responsibilities Floor Management Day to day operations management Customer Handling & Customer Service Coordination within department & different center-if required Coordination with Call Center Team Coordination with different types of center Time Management Escalation/Complaint Handling NPS Score Management Roaster Management Appointment Confirmation Calling & Management Front Office Management Doctors Coordination & Management Up selling & Cross Selling Team Management & Grooming Case Study Preparation Measures to prevent escalations & complaint Preferred candidate profile Graduate/Post Graduate Preferably from Hospital/Diagnostics who has Customer Service & Team Handling knowledg...

As a Senior Design Engineer located in Vasai East, you will be responsible for studying customers" requirements and preparing BOM, SLD, Wiring diagrams, and GA Drawings in consultation with the Managing Partner. Once approved, you will release the BOM, Drawings, etc. with sign/stamp & Rev. No and coordinate with the production panel Head & Purchase for material procurement and manufacturing of the panel. Your role will also involve manufacturing supervision, process supervision, testing, and inspection as required. You will update BOM/GA Drawing etc. after successful in-process & Routine Testing and coordinate with the Customer to release approved FAT procedure and guide the QC engineer for ...

Role & responsibilities Formulation and ownership of the Whistle Blower Policy and relevant Standard Operating Procedures. Receipt, responding and tracking of WB cases, while maintaining full confidentiality. Ensuring investigations are conducted by respective functions of the Bank in a timely manner. Review the Investigation reports to ensure their adequacy, comprehensiveness in line with the complaint. Wherever required, get them reinvestigated to ensure a fair and an elaborate investigation into the complaint. Adherence to schedule of the WB Executive Committee meetings, making the agenda papers, participating in discussions, if/as required, finalization of minutes, and follow-up & tracki...

Responsibilities: * Manage customer queries via phone& chat * Maintain high retention rates through excellent service * Handle customer requests with empathy & efficiency * Language preference - Hindi, Kannada, Telugu, Malayalm and Tamil with English Work from home

We are searching for a Front Office Manager to oversee our reception area and serve as the first point of contact for visitors. Your role will involve ensuring that all guests are warmly welcomed and that front desk operations run smoothly, including handling calls, reservations, and guest services. It is essential for the Front Office Manager to possess a pleasant demeanor along with a professional approach to effectively lead and supervise our team. The ideal candidate will be adept at addressing complaints and have a strong focus on providing exceptional customer service. The primary goal is to guarantee that our front desk delivers professional and friendly service to all customers. Key ...

Job Title: Customer Care Executive (Blended Process Inbound & Outbound) Company: Orient Gems & Ornaments Pvt. Ltd. Location: Kolkata Department: Customer Service Experience Required: Minimum 1 Year Qualification: Any Graduate Languages: English, Hindi, Bengali (Fluency Required) Job Summary: Orient Gems & Ornaments Pvt. Ltd. is looking for a dynamic and customer-focused Customer Care Executive to handle inbound and outbound voice calls/Emails . The ideal candidate must have excellent communication skills in English, Hindi, and Bengali and should be capable of managing customer queries, providing product-related information, and ensuring customer satisfaction. Key Responsibilities: Handle inc...

Experience in Complaint Handling. Experience in PMS. Experience Regulatory Affairs/Quality Assurance