Territory Manager-Prepaid-Shevgaon-Pune

As a Territory Sales Manager in Mass Retail at Airtel, you will be at the forefront of the business for an entire territory, responsible for driving sales and ensuring end-to-end customer service. Your role will involve increasing market share, revenue, and executing the Go-To-Market (GTM) strategy. Additionally, you will engage with channel partners to enhance business for Direct-to-Consumer (D2C) mass retail. You will be reporting to the Regional Mass Retail Head and will be supervising a team of 6 to 7 direct reports and indirectly managing the same number of employees. Your key responsibilities and accountabilities will include: Sales Management: - Driving revenue growth by focusing on new and existing channel partners - Expanding the company's footprint within the territory - Optimizing the sales and distribution network to enhance market penetration - Strengthening the distribution ecosystem by increasing Below-The-Line (BTL) activities Customer Experience: - Implementing processes to enhance overall customer experience and satisfaction - Ensuring compliance with policies and processes by channel partners - Leading timely closure of service request loops and handling complaints Stakeholder Management: - Managing and expanding channel/distributor network through incentives and grievance redressal - Forming partnerships and training partners on product features and sales techniques - Implementing active relationship management programs and negotiating agreements with partners People Management: - Leading the territory team and updating their knowledge base - Managing the team responsible for installing, servicing, and repairing structures - Conducting trainings for team member development - Maintaining strong relationships at all levels across the organization You should possess a full-time graduate degree and preferably an MBA/PGDM. With at least 2 years of experience in sales, preferably in the Telecom/FMCG industry. Key interactions will include internal Zonal/Area Sales Managers, Field Sales Executives, and external Urban/Rural Promoters and Channel Partners. Your technical competencies should include proficiency in sales and marketing techniques, as well as basic knowledge of MS Office applications. Join Airtel and be part of a team that aims to create limitless impact, ownership, and careers. #BeLimitless.,