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Orange Tree Pvt. Ltd.

2 Job openings at Orange Tree Pvt. Ltd.
Visual & Communication Designer Jodhpur 0 - 3 years INR 0.5 - 1.0 Lacs P.A. Work from Office Full Time

Position : Visual & Communication Designer Location: Jodhpur (Bhandu Office) Experience: Fresher up to 1 year Age bracket: 22–26 years About the Role: We’re looking for a creative and passionate Visual & Communication Designer to assist in day-to-day creative workflows. You'll work closely on visual storytelling, brand communication, social media creatives, product presentations, internal design documents, and support the creative team in delivering high-quality visual content. Key Responsibilities: Support in developing creative visual content for marketing and communication (print, digital, and social media) Design posters, brochures, presentations, product labels, catalogues, and other brand collaterals Assist in maintaining brand consistency and visual guidelines across all materials Collaborate with cross-functional teams including marketing, sales, product, and design Assist with photo editing, basic video editing, and presentation formatting Stay updated on design trends, techniques, and tools Required Skills & Qualifications: Degree/Diploma in Graphic Design, Visual Communication, or a related field Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign; After Effects is a plus) Basic knowledge of layout, typography, and color theory A keen eye for aesthetics and attention to detail Ability to take feedback and apply it constructively Strong time management skills and ability to multitask Portfolio showcasing academic or freelance design work

Customer Support Executive Jodhpur 0 - 3 years INR 2.5 - 3.5 Lacs P.A. Work from Office Full Time

Job Title: Customer Care Executive Company: Orange Tree Pvt. Ltd. Job Location: Bhandu, Jodhpur, Rajasthan Experience Required: 1-3 years (Freshers can also apply) Salary: Up to Rs.25,000 per month ( Negotiable - Depending on qualifications, interview performance, and experience) Job Type: Full-time, On-site Industry: Furniture & Lifestyle Products Position Overview: We are looking for a dynamic and courteous Customer Care Executive who will serve as the voice of the company by handling customer interactions professionally and promptly. The role involves managing pre-sales and post-sales queries, ensuring customer satisfaction, and maintaining detailed records of interactions for smooth coordination between departments. Roles & Responsibilities: Handle incoming calls, emails, WhatsApp messages, and social media queries from customers. Provide accurate information regarding products, orders, returns, shipping, and delivery status. Coordinate internally with the warehouse, sales, logistics, and technical teams to resolve customer concerns. Log customer complaints and ensure timely resolution and follow-up. Maintain proper records of conversations and service requests in CRM tools. Guide customers on product usage, returns/replacements, or customization requests. Ensure a positive customer experience by being empathetic, patient, and responsive. Escalate complex issues to higher authorities and follow through until closure. Suggest improvements in processes to enhance the customer service experience. Key Requirements: Excellent communication skills Hindi (fluent) and English (basic to good). Proficiency in Microsoft Office (Excel, Word, Outlook). Ability to multi-task and manage time effectively. Good problem-solving attitude and a proactive approach. Patience, attentiveness, and a customer-first mindset. Strong interpersonal skills and teamwork ability. Educational Qualifications: Preferred: Graduate in any stream (B.A., B.Com, BBA, etc.) Preferred Experience: 1 to 3 years of experience in a customer support/call center/helpdesk role. Freshers with strong communication skills and willingness to learn may also apply. Why Join Us? Opportunity to grow in a fast-evolving premium lifestyle brand Friendly and professional work environment In-house training and career development Salary as per industry standards and candidate potential Employee discounts and incentives How to Apply: Interested candidates can send their updated resume along with a passport-size photo to: careers@basant.info visit our website to know more about us: www.orangetree.in