2133 Complaint Handling Jobs - Page 42

Key Responsibilities: Respond promptly to customer inquiries. Troubleshoot and resolve issues efficiently. Maintain records of interactions using CRM tools. Provide feedback to improve products/services. Requirements: Strong verbal and written communication. Familiarity with helpdesk tools like Freshdesk, Zendesk. Patience and empathy in handling customer concerns.

Roles and Responsibilities Provide chat support to customers through various channels (e.g., WhatsApp, Facebook Messenger). Handle customer complaints and resolve issues in a timely and professional manner. Work on rotational shifts, including evenings and nights as per business requirements. Utilize non-voice communication skills to effectively communicate with customers over text-based platforms. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 0-1 year of experience in BPO or related industry. Excellent written communication skills for effective email and chat correspondence. Ability to work independently with minimal supervision during even...

Conducting market research to identify potential customers and take necessary appointments for meetings. Actively seeking out new sales opportunities through cold calling, network references. Setting up meetings with potential clients and listening to their concerns and recommend suitable product Prepare and deliver appropriate presentations on UWCPL products and services to the customers Gather and record plant details in the given format with required sample collection for designing and submit at the lab in time. Follow up with Lab in-charge for the analysis report and share with the BDM. Negotiate/close deals and handle complaints or objections Take support from Concerned Managers as and ...

JOB PROFILE Key Result Areas: 1. Customer visits for Quality Analysis 2. Information channel between QA & Field 3.Monitoring improvement effectiveness in field Job Description: 1. Scanning SFDC records daily and monitoring field calls 2. Prioritize issues Critical to Safety & Quality. 3. Customer visits for Root cause Analysis at site (Identified customers for critical quality issues defined by QA) 4. Customer relation building by joint visits (Service / Dealer) 5. Joint audit with service to check effectiveness on improvements. 6. To do RCA using quality tools like 8D. 7. Ensure Dealers PDI 8.Provide quality updates to service 9. Provide field insights for quality inputs REQUISITE QUALIFICA...

Global Securex Private Limited is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or ob...

Review of Product Quality Complaint Investigation Reports (Drug Products). Coordinate with other stakeholders involved in the complaint handling process. Monitor the progress of Filed Alert Reports, Recalls & Product Quality Complaint closure etc. Logging of Product Quality Complaints (PQC) in the database (TrackWise). Acknowledge the complaints to the complainants. Providing the response letter to the complainant. Reconciliation of received Product Quality Complaint. Note: Candidate should have worked in manufacturing location which caters to US Market. In addition to the site QA experience, Corporate Quality experience is an added advantage.

Title: QA Manager Business Unit: CQC (Complaints) Job Grade: G11A / Manager 2 Location : Tandalja, Vadodara Educational Qualification: B.Pharma / M.Sc (Life Sciences) Experience: 10 to 14 Years Position Summary Review of Product Quality Complaint Investigation Reports (Drug Products). Coordinate with other stakeholders involved in the complaint handling process. Monitor the progress of Filed Alert Reports, Recalls & Product Quality Complaint closure etc. Logging of Product Quality Complaints (PQC) in the database (TrackWise). Acknowledge the complaints to the complainants. Providing the response letter to the complainant. Reconciliation of received Product Quality Complaint. Note: 1) Candida...

Vb Group is looking for Sales Executives & Consultants to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objection...

MichBiz Services is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Colla...

THOTTAN Gold & Diamonds is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objection...

Job Role : • Managing Customer queries. • Handling discrepancies and customer complaints/Queries received through mails. • Handling complete non-voices process for customer service activity. • Responsible for business understanding and process management. Managing quality and process authentication. Key Responsibilities : •Strong analytical and problem solving skills. •Ability to work in a turbulent and unpredictable environment. •Accelerated learning skills and intimate knowledge of the Products/service offered.

Job Summary: We are looking for an experienced Dealer RTO Registration Manager to oversee and streamline the vehicle registration process at the Regional Transport Office (RTO) . The role requires managing the registration, ensuring compliance with RTO guidelines, and maintaining a seamless process for vehicle registration, road tax, and other regulatory requirements. The ideal candidate should have a strong understanding of RTO procedures, excellent leadership skills, and the ability to work efficiently with government authorities and internal stakeholders. Key Responsibilities: Lead and manage the RTO registration. Oversee end-to-end vehicle registration processes, ensuring timely completi...

•5-6 years' experience in professional experience in medical device regulatory , Experience with systems for quality management, product development, and follow-up of procedures. •Responsible for Quality compliant Investigation. • Evaluation of compliant event and device allegation of customer and determine adverse event or report failure. • Investigating the Complaints and prepare technical investigation summary as per the GDP. • Investigating and Failure analysis of Recalled products and devices, Identifying the root cause and analysis of CAPA, Codes of failure. •Be able to handle ad-hoc changes in priority/planning and independently. •Be able to think from customer expectation perspective...

This role requires strong communication, analytical, and process improvement skills to ensure customer satisfaction and business growth. Key Role: Responsible for managing customer relationships, addressing concerns, and ensuring high customer satisfaction and retention for major clients. Key Deliverables: 1) Strengthening client relationships 2) Enhancing client satisfaction 3) Improving client retention and contract renewals (GR & Govt. Tender sites) 4) Preparing and analyzing MIS reports 5) Maintaining and improving CRM processes 6) Enhancing personal skills (Advanced Excel, interpersonal skills) Responsibilities: 1) Regular client communication to build rapport 2) Ensuring smooth employe...

Kindly share references on sv15@svmanagement.com Location: -Hubli, Bangalore, Bellary Role:- Lead the team and Channel partners to provide customers with knowledge and skill, optimizing the performance of commercial vehicles in their business. This effort is aimed at establishing as a strong industry player and securing the leading market share. Role & responsibilities Manage and supervise service operations within the territory, ensuring compliance with quality standards and service level agreements. New product establishment in the market in terms of executing Driver trainings, Back to back trails and complaint resolution. Monitor and analyze key performance indicators (KPIs) such as TAT, ...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CHAT SUPPORT EXECUTIVE PROCESS- CHAT PROCESS. LOCATION- NOIDA SECTOR 62 & 63. ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable ...

- Develop an entrance strategy for cold calling, qualifying and effectively connecting with prospective business partners. - Setting up meetings with potential clients and listening to their wishes and concerns. - Create and drive a sales plan strategy that successfully meets sales revenue targets and initiatives. - Utilize internal tools to negotiate market freight rates for customers. - Negotiate/close deals and handle complaints or objections. - Maintain consistently positive interactions to nurture customer relationships. - Take ownership of customer issues and follow-through till resolution. - Gather feedback from customers or prospects and share with internal teams. - Follow up and mon...

Hiring Alert Senior Executive (Contact Centre, Live Chat) Location: Gurgaon DLF, Cyber City CTC: Up to 5.5 LPA Experience: 1+ Years (Mandatory) Preference: Female Candidates Only Drive Date: Tomorrow (22 Aug 2025) About the Role: We are looking for a Senior Executive Contact Centre (Live Chat) to manage social media requests from our credit card holders, ensuring timely resolution of service queries, complaints, and escalations. What You’ll Do: Handle customer service requests & complaints via social media within agreed SLAs. Provide real-time responses on social media, safeguarding brand reputation. Liaise with Sales, Marketing, Risk, Product, Pricing & Collections teams for customer-centri...

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Customer Relations Intake Specialist will play a vital role in managing complaints and service requests. Here the key responsibilities include: Logging Correspondence: Use Dynamics (the system) to log correspondence related to complaints an...

BRICSPACES PRIVATE LIMITED is looking for Salse Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or object...

- Develop an entrance strategy for cold calling, qualifying and effectively connecting with prospective business partners. - Setting up meetings with potential clients and listening to their wishes and concerns. - Create and drive a sales plan strategy that successfully meets sales revenue targets and initiatives. - Utilize internal tools to negotiate market freight rates for customers. - Negotiate/close deals and handle complaints or objections. - Maintain consistently positive interactions to nurture customer relationships. - Take ownership of customer issues and follow-through till resolution. - Gather feedback from customers or prospects and share with internal teams. - Follow up and mon...

Job Description Grievance Officer Role Summary: The Grievance Officer is responsible for overseeing customer grievance redressal processes in compliance with internal policies and regulatory guidelines. This role includes managing complaints received through various channels, including the RBIs Complaint Management System (CMS) portal, ensuring timely resolution, coordinating with internal teams, and maintaining records for audits and regulatory reporting. Key Responsibilities: 1. Grievance Redressal & Case Management Receive, log, investigate, and resolve customer complaints in a timely and professional manner. Handle complaints across channels – Email, Calls, Legal Letters. Act as the esca...

Post/After-Sales Executive We are seeking a dedicated and customer-focused After-Sales Executive to join our team at Nature Homes. The ideal candidate will be responsible for ensuring exceptional customer satisfaction after the sale has been made, managing the post-sales process, and maintaining long-term client relationships. Key Responsibilities: Serve as the primary point of contact for customers after the sale is completed. Address client queries, concerns, and service requests in a timely and professional manner. Coordinate with internal teams (construction, maintenance, finance, legal) to ensure prompt resolution of customer issues. Oversee the handover process, ensuring all documentat...

Interested Candidates can directly connect me : HR Jasica (8448389902 or jasicakhatri@policybazaar.com) About Policybazaar.com Mission: Make India’s billion-plus households financially safe and secure Vision: A healthy and well-protected India PolicyBazaar.com is India's largest insurance marketplace and a leading fintech player globally. It has backing from a host of investors including the likes of Soft Bank, Info Edge (Naukri.com), Temasek, Tiger Global Management, True North, Premji Invest. The portal started in 2008 with a purpose to educate people on insurance products and has had a significant influence on how insurance is bought in India. It has helped in driving penetration of pure ...

Pharmahopers Pvt. Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections...