Assistant Manager Quality Assurance ( customer complaint)

3 - 8 years

10 - 12 Lacs

Posted:1 day ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB PROFILE

Key Result Areas:

1. Customer visits for Quality Analysis

2. Information channel between QA & Field

3.Monitoring improvement effectiveness in field

Job

1. Scanning SFDC records daily and monitoring field calls

2. Prioritize issues Critical to Safety & Quality.

Customer visits for Root cause Analysis at site (Identified customers for critical quality issues defined by QA)

4. Customer relation building by joint visits (Service / Dealer)

5. Joint audit with service to check effectiveness on improvements.

6. To do RCA using quality tools like 8D.

7. Ensure Dealers PDI

8.Provide quality updates to service

9. Provide field insights for quality inputs

REQUISITE QUALIFICATION

Essential

Preferred:

REQUISITE WORK EXPERIENCE

Essential:

Preferred:

SPECIAL SKILLS REQUIRED

Essential: Knowledge of-

1. QA/QC practices & tools

2. Integrated Management System

.Knowledge of Hydraulics, Engines & Transmission systems, Electrical components -Controller, Motor and Battery.

4. TS 16949 Quality Management Sys. for Automotive Industry.

Preferred:

1. Customer Centricity

2. Analytical Skills

3. People Management & Team Building skills

4. Communication skills

5. Knowledge of Infor

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Placewell Solutions logo
Placewell Solutions

Information Technology and Staffing

Springfield

RecommendedJobs for You