2123 Complaint Handling Jobs - Page 39

Received call and answer the query of the patient Answer incoming customer calls professionally and courteously. Understand and resolve customer queries regarding products, orders, payments, delivery, returns, and policies. Log call details and customer information accurately in the CRM or call management system. Provide timely and accurate information about promotions, stock availability, and order status. Escalate complex issues to supervisors or relevant departments as needed. Follow company guidelines to handle complaints, refunds, and cancellations effectively. Achieve daily/weekly targets related to call handling time, customer satisfaction, and issue resolution. Maintain up-to-date kn...

We are looking for a skilled professional to join our team as a Non Customer Service Healthcare Claims Adjudication Team Member-BPS in Hexaware Technologies Ltd. The ideal candidate will have a strong background in healthcare claims adjudication and excellent customer service skills. Roles and Responsibility Manage and process healthcare claims according to company policies and procedures. Conduct thorough analysis of claims documents to determine claim validity and accuracy. Collaborate with internal teams to resolve complex claims issues and ensure timely resolution. Develop and maintain knowledge of industry regulations and guidelines related to healthcare claims. Provide exceptional cust...

What this job involves: To be responsible for guests first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of defined key performance indicators and service level agreement targets. What your day-to-day will look like: Excellent communication skills. Strong customer service drive. Outstanding problem-solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS off...

As a Lead Specialist in Guest Services at Target, you will play a crucial role in providing exceptional service to guests through the Guest Services platform. Your primary responsibility will be to engage with guests in a courteous and helpful manner to deepen relationships, drive loyalty, and increase sales. You will have the authority to make decisions and resolve guest concerns independently while upholding the high standards of Target's service. Your role will involve learning and utilizing new technologies to address guest inquiries efficiently and effectively. You will collaborate with various teams within Target to ensure prompt resolution of guest issues and communicate any emerging ...

The Customer Support Executive (CSE) role involves responding to daily customer inquiries through voice and non-voice channels such as telephone, email, and chat. As a Customer Support Executive, your primary responsibilities include providing order assistance, offering product information, and addressing customer queries in a courteous and professional manner. You will work in a blended process that includes both Inbound and Outbound customer interactions. Your key duties will include offering knowledgeable answers to customer inquiries regarding our products, pricing, availability, and dispatch. It is essential to provide accurate, valid, and comprehensive information by utilizing the appr...

As a Customer Support Executive at HoneyVeda, you will be responsible for responding to customer queries through email, chat, phone, and social media to ensure quick and efficient resolution. Your primary duties will include addressing concerns such as order status, complaints, leakages, and delivery issues. Additionally, you will handle queries related to address verification, product usage, and benefits promptly and effectively. In this role, you will also collaborate with logistics partners like Delhivery and ShipRocket to address order-related concerns and ensure smooth coordination. Engaging with loyal customers to gather testimonials and organize events will be part of your responsibil...

You will be responsible for ongoing project execution of purchase orders and following up until the delivery of materials. You will manage end-to-end customer orders for import, export, or domestic supply. This includes interacting with manufacturers and suppliers to negotiate commercials, preparing and issuing purchase orders, tax invoices, and schedules within set timelines, reviewing and coordinating artwork approval, and liaising with clients and suppliers" supply-chain/operations or logistics teams. Your role will involve placing orders with suppliers, monitoring production timelines, ensuring timely dispatch of goods, updating customers on production status and dispatch timelines, plan...

As a Customer Support representative at FedEx, your primary responsibilities will include Hub Operations, Account Creation, Basic Process Onboarding, Bookings, Inquiry Handling, Providing Quotes, Complaint Handling, Issue Resolution, Case Management, Service Recovery, Pro-active Prevention, Claims Handling, and Escalated Issue Resolution. You will be required to ensure the completion of defined processes and procedures accurately and within deadlines, while adhering to relevant internal and external standards. In cases of anomalies, you will be expected to exercise judgment based on rules and procedures to resolve them. For more complex issues, escalation to senior team members may be necess...

You will be responsible for performing all check-in and check-out tasks at the iconic Grandeur De Sanchi beach resort and Spa, a luxury 4-star hotel located just 5 minutes from Calangute beach. Your duties will include managing online and phone reservations, registering guests by collecting necessary information, welcoming guests upon arrival, and assigning rooms. You will also be expected to provide information about the hotel, available rooms, rates, and amenities to guests. In addition, it will be your responsibility to respond to clients" complaints in a timely and professional manner, liaise with the housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to meet gue...

Role & responsibilities * Handle customer calls * Resolve customer queries effectively. Languages known : (Malayalam,English and hindi ) or (Malayalam,English and Tamil) or (Malayalam and Tamil). (Telugu,kannada, hindi) Shift: Rotational shifts & Rotational Week-offs. Work days: 6 days a week. Gendor: Male or Female Qualification: Degree required (No backlogs). Joiners: Immediate Joiners preferred. No Contract - Permanent Job. Freshers are always welcome... No work experience required. Eligible candidates please what's up me your cv on 7510646407 Call me directly

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology, with over 6000 employees supporting 37 million people in 120 countries. EQ India, established in 2014 as a Global India Captive Centre for Equiniti, has evolved into a Global Competency Centre within a decade, playing a crucial role in supporting EQ's growth story worldwide. As a part of EQ Group, EQ India provides essential fintech services to the US and UK, leveraging India's reputation as a global talent hub for IT / ITES. The organization is guided by EQ's vision to be the leading global share registrar, with values centered on trust, commercial acumen, collaboration, and continuous ...

You are invited to join our team as a Domestic Tour Packages Sales & Operations Executive at B M The Traveller Choice based in Sumul Dairy, Surat. In this role, you will be responsible for managing end-to-end sales and operations for domestic travel packages, ensuring a seamless experience for our clients from inquiry to post-tour support. Your key responsibilities will include: - Responding to customer inquiries via phone, email, and walk-ins regarding domestic tour packages. - Understanding client requirements and recommending suitable travel options and itineraries. - Creating and sending customized tour quotations, and following up to secure bookings. - Building and maintaining relations...

Responsibilities: Manage inventory & costs Oversee menu planning & execution Ensure customer satisfaction Lead F&B team, handle complaints Collaborate with kitchen & service staff

Big C Mobiles Pvt. Ltd., is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objectio...

Chitra Publicity Co OOH Gujarat is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or o...

Client onboarding (managing Welcome meet, welcome calls and sending welcome emails) Follow up on collections & stamp duty payments Capture daily follow up on excel Executing stamp duty & registration formalities Following up on Loan docs, sanction & disbursement by co-ordinating with customers & bankers Escalation management Interested candidates can send your updated resume to swarna.murthy@anarock.com

Kindly share resume on sv7@svmanagement.com Based Location: - Bangalore,Hyderabad,Hubli, Vishakapatnam,Tirupati Role:- 1. First cut technical support & Interface with Uptime for quick support 2. Reporting of Technical issues 3. Organizing training from OEMs 4. Supporting workshops in closing Technical Campaigns 5. Effective Float Management 6. Perception management of customers & Complaint management. 7. Adoption of Customers based on local need (as finalized) - regular visit, tracking on customer's experience and put required corrective action 8. Ensuring required infra , process etc at workshop driving Preferred candidate profile 3 to 9 yrs of relevant experience in Heavy Commercial Vehicl...

As a Customer Service Associate, you will be responsible for managing client relationships, ensuring timely renewals, and driving customer retention. You will act as the main point of contact for clientsproviding support, resolving issues, and proactively engaging with them to renew subscriptions and identify opportunities for upselling. Role & responsibilities Key Responsibilities Handle client interactions through calls Drive renewals and subscription extensions, ensuring minimal churn. Proactively follow up with clients whose subscriptions are due for renewal. Build strong client relationships to increase satisfaction and loyalty. Collaborate with internal teams (Sales, Support) to resolv...

Infiniti Retail Ltd. is looking for Sales Executive-Stores Business to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints...

HIRING FOR INTERNATIONAL CUSTOMER SERVICE Fresher can apply UG+6 months exp(customer service) Package -Upto 3LPA Excellent communication skills Ping on 8448388768 (Sakshi) sakshitiwari.img@gmail.com

Job Title : Customer Service Executive Location : New Delhi /Gurgaon Department : Customer Service Employment Type : Full-time About Lenskart: Lenskart is Indias leading eyewear brand, focused on delivering world-class products and exceptional customer experiences. With a strong presence online and offline, we are redefining the way people see and shop for eyewear. Join us and be a part of a customer-obsessed team thats transforming vision care for millions. Role Summary: We are hiring Customer Service Executives under the Universal Support model. In this role, you will handle customer queries and issues across all major channels inbound and outbound voice calls, chats, emails, and social me...

Hi Job Seekers Greetings From Shining Stars, We are Hiring for Customer Service Executive profile for NOIDA location. Please go through the job description - Job Title: Customer Support Executive Chat / Voice Process Location: Noida Salary package- Fresher - Upto 22k in hand Experienced - Upto 30K in hand Plus Other Corporate Benefits. Responsibilities: Provide real-time assistance to customers via live chat or call. Resolve queries related to products, services, orders, or technical issues. Maintain accurate and detailed records of customer interactions. Ensure timely and effective resolution to customer issues. Collaborate with team members and escalate complex queries as needed. Meet perf...

Hi Jobseekers!! Greetings from ShiningstarsITPL!! We are hiring for Customer Care Executive for Voice and Non-Voice Process in Noida location!! Salary : 18ctc to 25ctc (Depends on your Last Drawn , communication skills ) Roles and Responsibilities: Respond to customer queries via Calls, email, and messaging platforms in a timely and professional manner. Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues efficiently, ensuring first-contact resolution whenever possible. Maintain a high level of product and process knowledge to effectively support customer needs. Escalate unresolved issues to appropriate departments or highe...

Provide strategic leadership and direction to the Quality Assurance department. Establish, implement, and monitor quality management systems across the unit. Lead all airline and external audits, ensuring successful compliance and certification. Review and analyze microbiological and quality reports; ensure preventive and corrective actions. Drive continuous improvement initiatives in hygiene, food safety, and process control. Oversee vendor quality management, including development and audit schedules. Manage budgets for QA activities, cleaning supplies, pest control, and related functions. Collaborate with cross-functional teams (Production, Engineering, Purchase, HR) to ensure alignment w...

Responsibilities: Ensure guest satisfaction through exceptional service Manage team performance & complaints resolution Oversee restaurant operations during shifts Collaborate with kitchen on menu planning & execution