Key Responsibilities Respond to customer queries via email, chat, phone & social media, ensuring quick resolution. Address concerns like order status, complaints, leakages & delivery issues. Handle queries (address verification, product usage, benefits) quickly and efficiently. Coordinate with logistics partners (Delhivery, ShipRocket) for order-related concerns. Engage with loyal customers for testimonials & events. Help reduce cart abandonment by resolving purchase hesitations. About Company: HoneyVeda is a new-age d2c company. We are working directly with farmers, increasing their income. As well as keeping sustainable and scientific practices in beekeeping. Show more Show less
Tips: We are looking for a proactive Customer Support Executive to enhance customer satisfaction and retention. You’ll handle queries, order tracking, returns, and feedback while ensuring a seamless experience across multiple channels. Responsibilities Respond to customer queries via email, chat, phone & social media, ensuring quick resolution. Address concerns like order status, complaints, leakages & delivery issues. Handle queries (address verification, product usage, benefits) quickly and efficiently. Coordinate with logistics partners (Delhivery, ShipRocket) for order-related concerns. Engage with loyal customers for testimonials & events. Help reduce cart abandonment by resolving purchase hesitations. Qualifications 0 - 1.5 years of customer support experience (E-commerce/FMCG preferred). Strong communication skills in English & Hindi (verbal & written). Ability to handle escalations professionally with a customer-first approach. Familiarity with CRM & ticketing systems is a plus. Passion for customer service & relationship-building If you're eager to create meaningful customer experiences, we'd love to hear from you! Show more Show less
About the job: Key responsibilities: 1. Respond to customer queries via email, chat, phone & social media, ensuring quick resolution. 2. Address concerns like order status, complaints, leakages & delivery issues. 3. Handle queries (address verification, product usage, benefits) quickly and efficiently. 4. Coordinate with logistics partners (Delhivery, ShipRocket) for order-related concerns. 5. Engage with loyal customers for testimonials & events. 6. Help reduce cart abandonment by resolving purchase hesitations. Who can apply: Only those candidates can apply who: Salary: ₹ 2,09,000 /year Experience: 0 year(s) Deadline: 2025-06-29 23:59:59 Skills required: MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: 1. 0 - 1 years of customer support experience (E-commerce/FMCG preferred). 2. Strong communication skills in English & Hindi (verbal & written). 3. Ability to handle escalations professionally with a customer-first approach. 4. Familiarity with CRM & ticketing systems is a plus. 5. Passion for customer service & relationship-building About Company: HoneyVeda is a new-age d2c company. We are working directly with farmers, increasing their income. As well as keeping sustainable and scientific practices in beekeeping.
About the Role: HoneyVeda, one of India’s most loved ethical honey brands, is hiring a Customer Care Executive to manage inbound/outbound calls, WhatsApp & email support, and order issue handling. If you’re passionate about great service and comfortable using tools like WhatsApp Business, CRM software, and basic data entry platforms — we’d love to meet you. Key Responsibilities: Handle incoming/outgoing customer calls Respond to WhatsApp, emails, and social media DMs Update customer records in CRM (Salesforce, Shopify, Interakt) Coordinate with logistics and internal teams for issue resolution What You Need: 1–3 years in a customer-facing voice support role Fluent in Hindi & English (Gujarati is a plus) Basic comfort with digital tools (CRM, WhatsApp Business, Google Sheets) Empathy, clarity in communication, and problem-solving mindset Why Join Us? Purpose-driven company with a growing national & global footprint Friendly, empowering work culture Exposure to leading customer experience tools Growth path into senior service operations roles 📩 Apply now or refer someone amazing! Show more Show less
As a Customer Support Executive at HoneyVeda, you will be responsible for responding to customer queries through email, chat, phone, and social media to ensure quick and efficient resolution. Your primary duties will include addressing concerns such as order status, complaints, leakages, and delivery issues. Additionally, you will handle queries related to address verification, product usage, and benefits promptly and effectively. In this role, you will also collaborate with logistics partners like Delhivery and ShipRocket to address order-related concerns and ensure smooth coordination. Engaging with loyal customers to gather testimonials and organize events will be part of your responsibilities. Your contribution to reducing cart abandonment by addressing purchase hesitations will be essential for the company's success. HoneyVeda is a new-age direct-to-consumer (D2C) company that is dedicated to working directly with farmers to increase their income. Our commitment to sustainable and scientific practices in beekeeping sets us apart in the industry. Join us in our mission to provide high-quality products while supporting farmers and promoting environmentally friendly practices.,
Company Description At HoneyVeda, we harvest and deliver a variety of mono and multi-floral honeys, including Ajwain Honey, Lychee Honey, and Eucalyptus Honey, through our own beekeeping practices. With the capacity to operate more than 1000 bee colonies across multiple Indian states, we supervise the entire value chain of honey production, ensuring the highest quality. Our focus is on sustainable beekeeping practices and natural honey harvesting, emphasizing care for honeybees and the environment. Role Description This is a full-time on-site role for a Customer Support Representative located in Ahmedabad. The Customer Support Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include providing technical support, analyzing customer feedback, and maintaining a positive and professional demeanor in all interactions. Qualifications Strong Customer Support and Customer Satisfaction skills Excellent Interpersonal Skills Proficiency in Technical Support and Analytical Skills Good communication skills, both written and verbal Ability to work effectively in a team environment Previous experience in a customer support role is an advantage Bachelor's degree or equivalent experience preferred
Location: Ahmedabad, India Company: HoneyVeda (Harisons Venture Pvt. Ltd.) About HoneyVeda HoneyVeda is a modern Indian honey brand bringing pure, raw, cruelty-free honey directly from hives to bottles. We are building India’s first organized beekeeping ecosystem and expanding across offline B2B channels – from distributors to HoReCa, corporates, and institutional buyers. Role Overview We are looking for a Sales Executive who will act as a generalist across all offline B2B channels . This role is ideal for a fresher or someone with up to 1 year of experience who is enthusiastic about FMCG sales, relationship-building, and fieldwork. Key Responsibilities Identify, approach, and onboard new B2B clients across HoReCa, corporate, institutional, and wholesale segments. Support distributor & retail network development in assigned territory. Conduct product presentations, sampling, and build relationships with decision-makers. Assist in negotiations, pricing, and order closures under senior guidance. Ensure smooth order execution, delivery follow-up, and payment collection. Collect market insights (competitor activity, pricing, trends) and share actionable feedback. Coordinate with marketing and operations for promotions, events, and activations. Maintain records of leads, sales activities, and customer interactions. Requirements Education: Graduate in any discipline (Business/Commerce/Marketing preferred). Experience: 0–1 year (freshers with strong communication skills encouraged to apply). Skills: Excellent communication & interpersonal skills. Strong persuasion and relationship-building ability. Basic MS Office/Excel knowledge. Self-motivated and eager to learn. Other: Willingness to travel, interact with clients directly, and handle fieldwork. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person Speak with the employer +91 9409405031
Role Overview: We are looking for a proactive Customer Support Executive to enhance customer satisfaction and retention. You’ll handle queries, order tracking, returns, and feedback while ensuring a seamless experience across multiple channels. Key Responsibilities: Respond to customer queries via email, chat, phone & social media, ensuring quick resolution. Address concerns like order status, complaints, leakages & delivery issues. Handle queries (address verification, product usage, benefits) quickly and efficiently. Coordinate with logistics partners (Delhivery, ShipRocket) for order-related concerns. Engage with loyal customers for testimonials & events. Help reduce cart abandonment by resolving purchase hesitations. What We’re Looking For: 0 - 1.5 years of customer support experience (E-commerce/FMCG preferred). Strong communication skills in English & Hindi (verbal & written). Ability to handle escalations professionally with a customer-first approach. Familiarity with CRM & ticketing systems is a plus. Passion for customer service & relationship-building If you're eager to create meaningful customer experiences, we'd love to hear from you! Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
We seek a detail-oriented Accounts Executive to manage our financial transactions and ensure smooth accounting operations. The ideal candidate should be proactive, organized, and familiar with accounting principles, taxation, and e-commerce financial processes. Key Responsibilities: Maintain day-to-day financial records, including invoicing, payments, and reconciliations. Handle GST, TDS, and other statutory compliances. Process vendor payments and manage accounts payable/receivable. Reconcile bank statements and ensure accuracy in financial reporting. Assist in preparing financial reports and budgets. Coordinate with external auditors, CA, and tax consultants. Manage e-commerce transactions, including payment gateway reconciliations. Requirements : Bachelor’s degree in Accounting, Finance, or a related field. 1-3 years of experience in accounting or finance, preferably in a startup or e-commerce environment. Knowledge of Tally, Zoho Books, or other accounting software. Understanding of GST, TDS, and other financial regulations. Good communication skills written as well as verbal. Practical experience of Word, excel, Google Workspace, zoom, etc online applications. Strong analytical and problem-solving skills. Ability to work in a dynamic and fast-paced startup environment. What We Offer: A dynamic work environment with growth opportunities. Exposure to financial operations in a growing business. Competitive salary based on experience. If you are passionate about accounting and eager to grow with a startup, we would love to hear from you! Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Role Overview: We are looking for a proactive Customer Support Executive to enhance customer satisfaction and retention. You’ll handle queries, order tracking, returns, and feedback while ensuring a seamless experience across multiple channels. Key Responsibilities: Respond to customer queries via email, chat, phone & social media, ensuring quick resolution. Address concerns like order status, complaints, leakages & delivery issues. Handle queries (address verification, product usage, benefits) quickly and efficiently. Coordinate with logistics partners (Delhivery, ShipRocket) for order-related concerns. Engage with loyal customers for testimonials & events. Help reduce cart abandonment by resolving purchase hesitations. What We’re Looking For: 0 - 1.5 years of customer support experience (E-commerce/FMCG preferred). Strong communication skills in English & Hindi (verbal & written). Ability to handle escalations professionally with a customer-first approach. Familiarity with CRM & ticketing systems is a plus. Passion for customer service & relationship-building If you're eager to create meaningful customer experiences, we'd love to hear from you! Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Location: Ahmedabad, India Company: HoneyVeda (Harisons Venture Pvt. Ltd.) About HoneyVeda HoneyVeda is a modern Indian honey brand bringing pure, raw, cruelty-free honey directly from hives to bottles. We are building India’s first organized beekeeping ecosystem and expanding across offline B2B channels – from distributors to HoReCa, corporates, and institutional buyers. Role Overview We are looking for a Sales Executive who will act as a generalist across all offline B2B channels . This role is ideal for a fresher or someone with up to 1 year of experience who is enthusiastic about FMCG sales, relationship-building, and fieldwork. Key Responsibilities Identify, approach, and onboard new B2B clients across HoReCa, corporate, institutional, and wholesale segments. Support distributor & retail network development in assigned territory. Conduct product presentations, sampling, and build relationships with decision-makers. Assist in negotiations, pricing, and order closures under senior guidance. Ensure smooth order execution, delivery follow-up, and payment collection. Collect market insights (competitor activity, pricing, trends) and share actionable feedback. Coordinate with marketing and operations for promotions, events, and activations. Maintain records of leads, sales activities, and customer interactions. Requirements Education: Graduate in any discipline (Business/Commerce/Marketing preferred). Experience: 0–1 year (freshers with strong communication skills encouraged to apply). Skills: Excellent communication & interpersonal skills. Strong persuasion and relationship-building ability. Basic MS Office/Excel knowledge. Self-motivated and eager to learn. Other: Willingness to travel, interact with clients directly, and handle fieldwork. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person Speak with the employer +91 9409405031