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Customer Service Associate in Ahmedabad

Customer Service Associate in Ahmedabad

HoneyVeda

0 years

0 Lacs

Ahmedabad Gujarat India

Posted:2 months ago| Platform:

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Skills Required

service chat verification logistics

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities Respond to customer queries via email, chat, phone & social media, ensuring quick resolution. Address concerns like order status, complaints, leakages & delivery issues. Handle queries (address verification, product usage, benefits) quickly and efficiently. Coordinate with logistics partners (Delhivery, ShipRocket) for order-related concerns. Engage with loyal customers for testimonials & events. Help reduce cart abandonment by resolving purchase hesitations. About Company: HoneyVeda is a new-age d2c company. We are working directly with farmers, increasing their income. As well as keeping sustainable and scientific practices in beekeeping. Show more Show less

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